G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 360 days | 100% |
| Marilyn Miller | 10/10 | 388 days | 100% |
| Stefan Lee | 9/10 | 571 days | 88% |
| Stu | 10/10 | 602 days | 87% |
| Morgane | 9/10 | 632 days | 83% |
| Roger Clark | 9/10 | 754 days | 73% |
| Kurt | 10/10 | 1060 days | 42% |
| Roger Heckly | 10/10 | 1091 days | 39% |
| Anne Hiske | 10/10 | 1119 days | 36% |
| Kellie | 9/10 | 1271 days | 24% |
| Dan | 10/10 | 1363 days | 19% |
| Jo Pullar | 10/10 | 1456 days | 14% |
| Amy | 9/10 | 1515 days | 11% |
| Tyler | 7/10 | 1546 days | 10% |
| Peri | 10/10 | 1790 days | 6% |
| Tayler | 8/10 | 1821 days | 5% |
| Richard ChCh NZ | 7/10 | 1849 days | 5% |
| Paul Thomas | 10/10 | 1880 days | 5% |
| Edy @#$ | 10/10 | 1972 days | 5% |
| Sara | 9/10 | 2001 days | 5% |
| Kris | 10/10 | 2001 days | 5% |
| Swiny101 | 10/10 | 2001 days | 5% |
| Robo | 9/10 | 2032 days | 5% |
| Evans Family | 10/10 | 2063 days | 5% |
| Michael Northam | 10/10 | 2215 days | 5% |
| Wendy | 10/10 | 2215 days | 5% |
| Dave Kitson | 9/10 | 2215 days | 5% |
| Maria | 10/10 | 2246 days | 5% |
| N&A | 5/10 | 2277 days | 3% |
| Dean | 10/10 | 2338 days | 4% |
| Traveller | 10/10 | 2580 days | 4% |
| Jen Doherty | 9/10 | 2580 days | 4% |
| Paul Smith | 10/10 | 2611 days | 4% |
| Sabine | 10/10 | 2611 days | 4% |
| Lizzie | 10/10 | 2672 days | 4% |
| Harrie | 10/10 | 2672 days | 4% |
| Stefan Beiner | 10/10 | 2672 days | 4% |
| Daphne H | 10/10 | 2732 days | 4% |
| Kimberly | 10/10 | 2732 days | 4% |
| Teaghan | 10/10 | 2824 days | 3% |
| Phil Masters | 10/10 | 2885 days | 3% |
| Michael Stützle | 10/10 | 2886 days | 3% |
| Birte | 9/10 | 2917 days | 3% |
| Annette | 10/10 | 2917 days | 3% |
| Cindy Blignaut | 10/10 | 2955 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2995 days | 3% |
| Nora Tobies | 10/10 | 3012 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 3047 days | 3% |
| Eline Stoutjesdijk | 8/10 | 3051 days | 3% |
| Leonie Scholten | 10/10 | 3116 days | 3% |
| Viola Cube | 9/10 | 3144 days | 3% |
| Jonathan Smith | 10/10 | 3269 days | 2% |
| Wayne Britton | 10/10 | 3274 days | 2% |
| Bert Tory | 10/10 | 3294 days | 2% |
| Paul Smith | 10/10 | 3312 days | 2% |
| Paul Schleifenbaum | 10/10 | 3318 days | 2% |
| Catherine Kay | 9/10 | 3325 days | 2% |
| Geoffrey McCall | 10/10 | 3370 days | 2% |
| Robert Hunt | 8/10 | 3382 days | 2% |
| Rima | 9/10 | 3402 days | 2% |
| Kelsey Nolan | 8/10 | 3414 days | 2% |
| Miraz Tastula | 10/10 | 3441 days | 2% |
| Graeme Herbert | 9/10 | 3447 days | 2% |
| Michelle Smit | 9/10 | 3493 days | 2% |
| Stephanie Oliver | 10/10 | 3510 days | 2% |
| Julian Minnis | 10/10 | 3593 days | 2% |
| Goldfinger | 9/10 | 3615 days | 2% |
| Clare Backman | 8/10 | 3617 days | 2% |
| Elaine Carter | 9/10 | 3622 days | 2% |
| Volker Stroenisch | 10/10 | 3623 days | 2% |
| Ulrich Rix | 9/10 | 3646 days | 2% |
| Bill Milburn | 9/10 | 3679 days | 1% |
| Darma Bone | 9/10 | 3688 days | 1% |
| Ashley Shand | 10/10 | 3689 days | 1% |
| Chris Brasell | 7/10 | 3704 days | 1% |
| Ron Ozarka | 9/10 | 3737 days | 1% |
| Fabien Metro | 8/10 | 3840 days | 1% |
| Benjamin Buehlmann | 5/10 | 3956 days | 1% |
| Heather Kingston | 7/10 | 4132 days | 0% |
| chris young | 6/10 | 4224 days | 0% |
| Sarah Beyeler | 10/10 | 4377 days | 0% |
| Kim Lavener | 10/10 | 4377 days | 0% |
| Family Trip | 10/10 | 4378 days | 0% |
| catherine welsh | 9/10 | 4437 days | 1% |
| Sabine | 8/10 | 4498 days | 1% |
| Chris | 10/10 | 4681 days | 1% |
| KDS_Holiday | 7/10 | 4894 days | 1% |
| Adrian Weidell | 9/10 | 5037 days | 1% |
| Markus Heummer | 9/10 | 5121 days | 1% |
| Fleur & Nils | 9/10 | 5130 days | 1% |
| Sashia | 9/10 | 5189 days | 1% |
| Chris & Susanna | 8/10 | 5200 days | 1% |
| Eri & Udo Seifert | 9/10 | 5208 days | 1% |
| Erik Folkersen | 8/10 | 5213 days | 1% |
| Julie Norton | 8/10 | 5444 days | 1% |
| Kari Tervo | 9/10 | 5466 days | 1% |
| GrantW | 10/10 | 5564 days | 1% |
| Andrew Hammond | 8/10 | 5625 days | 1% |
| Taya Cross | 10/10 | 5867 days | 1% |
| parker1 | 9/10 | 5913 days | 1% |
| Robert | 8/10 | 6220 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.07% |
| 198 | -4.09% |
| 199 | -4.11% |
| 200 | -4.13% |
| 201 | -4.15% |
| 202 | -4.17% |
| 203 | -4.19% |
| … | … |
Balancing Adjustment
1.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.