Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wagener Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wagener Holiday Park
Valid Reviews
88 Valid Reviews
The Wagener Holiday Park experience has a total of 92 reviews. There are 88 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
41% |
| 9/10 | 22 |
|
25% |
| 8/10 | 7 |
|
8% |
| 7/10 | 3 |
|
3% |
| 6/10 | 5 |
|
6% |
| 5/10 | 4 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 4 |
|
5% |
| 2/10 | 3 |
|
3% |
| 1/10 | 1 |
|
1% |
81.36% Average
The raw data average (mean) for all the Wagener Holiday Park valid reviews is 81.36% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
20% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
20% |
| 1/10 | 0 |
|
0% |
70.00% Average
The raw data average (mean) for all the Wagener Holiday Park face-to-face reviews is 70.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| HANSRUEDI BOETSCHI | 2/10 | 202 days | 47% |
| Tori DelliCarpini | 10/10 | 323 days | 100% |
| Felicia | 9/10 | 567 days | 86% |
| Shaun | 7/10 | 963 days | 47% |
| Jackson | 10/10 | 992 days | 47% |
| Larayne | 10/10 | 1145 days | 33% |
| Dan | 6/10 | 1602 days | 7% |
| Rens | 4/10 | 1845 days | 3% |
| Harriet | 10/10 | 1967 days | 5% |
| NelsonBZ | 10/10 | 2059 days | 5% |
| Alydia | 9/10 | 2118 days | 5% |
| Josh | 8/10 | 2118 days | 5% |
| Linda | 8/10 | 2271 days | 4% |
| Rachel | 8/10 | 2302 days | 4% |
| Paul Smith | 3/10 | 2849 days | 2% |
| Ricardo Teeuwen | 6/10 | 2910 days | 3% |
| Fabian | 9/10 | 2910 days | 3% |
| The Flip Flop Family | 10/10 | 2971 days | 3% |
| Linda mclean | 8/10 | 3063 days | 3% |
| Fifi and Jay | 3/10 | 3433 days | 1% |
| Geoffrey McCall | 4/10 | 3611 days | 1% |
| Tim Holmes | 7/10 | 3742 days | 1% |
| Ann-Catherine Deblon | 5/10 | 3881 days | 1% |
| Hana Rachfalik | 9/10 | 3963 days | 1% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 4/10 | 4066 days | 0% |
| David Oster | 8/10 | 4264 days | 0% |
| Gianpiero Rodari | 10/10 | 4370 days | 0% |
| coralie gordon | 10/10 | 4462 days | 1% |
| chris young | 10/10 | 4524 days | 1% |
| Family Trip | 6/10 | 4616 days | 1% |
| Mel | 5/10 | 4675 days | 1% |
| happycamper13 | 2/10 | 4675 days | 0% |
| karuhi | 3/10 | 4675 days | 1% |
| Tanya | 1/10 | 4675 days | 0% |
| Claire Blankenbyl | 9/10 | 4706 days | 1% |
| dorothy holder | 10/10 | 4706 days | 1% |
| Sabine | 9/10 | 4736 days | 1% |
| Lindsay Berquist | 5/10 | 4920 days | 1% |
| Steen Rausmussen | 9/10 | 4979 days | 1% |
| K & F | 6/10 | 4981 days | 1% |
| Mark Hailwood | 10/10 | 4981 days | 1% |
| Regan Fairley | 7/10 | 5009 days | 1% |
| wenz40 | 9/10 | 5040 days | 1% |
| Penny Gooch | 8/10 | 5040 days | 1% |
| Mike Hutcheson | 9/10 | 5040 days | 1% |
| TonyRel | 9/10 | 5101 days | 1% |
| Jenben | 5/10 | 5101 days | 1% |
| travelling_irwins | 10/10 | 5132 days | 1% |
| juliejonesgreen | 9/10 | 5162 days | 1% |
| lalaishu | 10/10 | 5285 days | 1% |
| Mike Breele | 9/10 | 5346 days | 1% |
| screrar | 10/10 | 5406 days | 1% |
| kelvinize | 9/10 | 5406 days | 1% |
| stevemurray | 8/10 | 5406 days | 1% |
| flyingfifteen | 10/10 | 5406 days | 1% |
| happycamper1 | 10/10 | 5406 days | 1% |
| stephen | 10/10 | 5437 days | 1% |
| Budgiebar | 10/10 | 5437 days | 1% |
| love_travelling | 10/10 | 5467 days | 1% |
| roli214 | 10/10 | 5467 days | 1% |
| P Stanton | 2/10 | 5654 days | 0% |
| Marlene Schieder | 9/10 | 5683 days | 1% |
| kiwianna | 9/10 | 5771 days | 1% |
| GrahamS | 9/10 | 5771 days | 1% |
| JanineNZ | 9/10 | 5771 days | 1% |
| haze | 9/10 | 5771 days | 1% |
| luisperez | 10/10 | 5771 days | 1% |
| Belsie | 10/10 | 5771 days | 1% |
| GrantW | 3/10 | 5802 days | 1% |
| JulieLW | 10/10 | 5802 days | 1% |
| Lissa13 | 9/10 | 6046 days | 1% |
| Alain Deslandres | 6/10 | 6118 days | 0% |
| wintersb | 9/10 | 6130 days | 1% |
| Georgina Covich | 9/10 | 6136 days | 1% |
| Jeremy Hope | 10/10 | 6136 days | 1% |
| BrittanyCozens | 10/10 | 6136 days | 1% |
| amynightingale | 10/10 | 6136 days | 1% |
| jenna | 10/10 | 6136 days | 1% |
| alyssak | 10/10 | 6136 days | 1% |
| Emma Farmer | 10/10 | 6136 days | 1% |
| Tuatua 2IC | 10/10 | 6136 days | 1% |
| bill | 9/10 | 6136 days | 1% |
| JillK | 10/10 | 6136 days | 1% |
| rose howcroft | 10/10 | 6136 days | 1% |
| aoteaviking | 10/10 | 6136 days | 1% |
| Dawn Campbell | 10/10 | 6136 days | 1% |
| cjhardy | 10/10 | 6136 days | 1% |
| Angela Taylor | 10/10 | 7597 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wagener Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Wagener Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wagener Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Balancing Adjustment
3.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.