Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waitangi Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
67 Valid Reviews
The Waitangi Holiday Park experience has a total of 68 reviews. There are 67 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 67 valid reviews:
The raw data average (mean) for all the Waitangi Holiday Park valid reviews is 82.69% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 67 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the Waitangi Holiday Park face-to-face reviews is 76.67% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Rosamund Gilligan||8/10||353 days||76.24||77%|
|Nigel Jarvis||10/10||385 days||76.51||77%|
|Edward Lowe||9/10||385 days||76.51||77%|
|Stefano Clerici||9/10||476 days||64.1||65%|
|Andrew Rex||9/10||604 days||43.2||44%|
|Eline Stoutjesdijk||7/10||733 days||23.45||24%|
|Geoff Steele||10/10||779 days||20.82||21%|
|Fifi and Jay||8/10||876 days||11.97||12%|
|Anja Röhrich||9/10||910 days||10.42||10%|
|Stephen Mcbride||3/10||942 days||6.71||7%|
|Anne Loehner||9/10||967 days||7.6||7%|
|Breanna Alexander||8/10||1012 days||5.79||6%|
|Matthew Hassam||8/10||1022 days||5.55||5%|
|Stacey Arnold||9/10||1053 days||5.28||5%|
|Victor Miro||7/10||1083 days||4.57||4%|
|Shelly Stanchuk||10/10||1083 days||5.02||5%|
|Cindy Lewis||10/10||1114 days||4.97||5%|
|Jeffrey Ross||10/10||1141 days||4.92||5%|
|Tim Holmes||10/10||1185 days||4.85||5%|
|David Mason||10/10||1234 days||4.76||5%|
|Chantelle Hiley||9/10||1250 days||4.73||5%|
|Lyn Pobke||9/10||1264 days||4.71||5%|
|Philip Cook||9/10||1273 days||4.7||5%|
|Achim Stegmann||10/10||1303 days||4.64||4%|
|Graeme O'Keeffe||9/10||1315 days||4.62||4%|
|Ann-Catherine Deblon||8/10||1325 days||4.38||4%|
|Staffan Johansson||8/10||1340 days||4.35||4%|
|Antonio BENITEZ||7/10||1388 days||4.09||4%|
|Peter Marshall||9/10||1406 days||4.47||4%|
|Ana Luisa Santo||9/10||1498 days||4.31||4%|
|Rebecca Can||9/10||1570 days||4.19||4%|
|J V Henare||9/10||1599 days||4.14||4%|
|andrew simpson||9/10||1661 days||4.03||4%|
|Oliver Pester||10/10||1694 days||3.97||4%|
|Florian Kleemann||8/10||1706 days||3.76||4%|
|Jim Sidroy||9/10||1755 days||3.87||4%|
|Thomas Marte||10/10||1814 days||3.77||4%|
|Heather Kingston||8/10||1814 days||3.58||3%|
|Shelley Storey||9/10||2119 days||3.25||3%|
|Jade Fleming||8/10||2180 days||2.99||3%|
|Lindsay Berquist||7/10||2363 days||2.57||2%|
|Hanneke P||7/10||2484 days||2.39||2%|
|Alexander Klein||8/10||2519 days||2.43||2%|
|Reinhard Stahl||7/10||2520 days||2.33||2%|
|Reinhard Stahl||7/10||2520 days||2.33||2%|
|Liz Stokes||9/10||2806 days||2.07||2%|
|Andy Lever||6/10||2896 days||1.59||1%|
|Mike Robinson||8/10||3514 days||0.81||1%|
|Helmet Paula||8/10||3534 days||0.78||1%|
|Robert Scharrenborg||8/10||3548 days||0.76||1%|
|Martien van Brakel||7/10||3855 days||0.25||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waitangi Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Waitangi Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Waitangi Holiday Park experience has been adjusted for 65 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.