Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
75 Valid Reviews
The Mueller Hut Route experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
52% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.93% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.93% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 2076 days | 100% |
| Therese Kacsics | 10/10 | 3059 days | 55% |
| Tomas Kotul | 9/10 | 3499 days | 35% |
| Madi | 10/10 | 3562 days | 33% |
| Kosia | 10/10 | 3562 days | 33% |
| Petr Jesko | 10/10 | 3573 days | 32% |
| Sandra Piechoua | 10/10 | 3573 days | 32% |
| Isabel | 9/10 | 3810 days | 21% |
| Jorg Muller | 10/10 | 3810 days | 21% |
| Anja Rakers | 9/10 | 3816 days | 21% |
| Mark Ryan | 10/10 | 3817 days | 21% |
| Marla | 7/10 | 3819 days | 19% |
| Matthias Hottex | 10/10 | 3822 days | 21% |
| Valerie Pauly | 7/10 | 3822 days | 19% |
| Jan Sojka | 10/10 | 3822 days | 21% |
| Denisa Tuckova | 10/10 | 3822 days | 21% |
| Daniel Weber | 7/10 | 3829 days | 19% |
| Szu-Yi Hsu | 9/10 | 3833 days | 20% |
| Chao Lai | 9/10 | 3833 days | 20% |
| Derick Trotter | 9/10 | 3834 days | 20% |
| Molly Bogeberg | 10/10 | 3837 days | 20% |
| Jiri Sojka | 9/10 | 3838 days | 20% |
| Lauren Goebel | 10/10 | 3843 days | 20% |
| Leon Schotter | 10/10 | 3844 days | 20% |
| Ellie Doughty | 8/10 | 3845 days | 19% |
| Lukas Havlicek | 9/10 | 3847 days | 20% |
| Regina Baum | 8/10 | 3847 days | 19% |
| Florian Baum | 10/10 | 3847 days | 20% |
| Joaquin Gruffat | 9/10 | 3849 days | 19% |
| Isaliner and Mathieu | 10/10 | 3854 days | 19% |
| Matt and Louise | 10/10 | 3897 days | 17% |
| Lenka Korinkova | 10/10 | 4196 days | 4% |
| Jiri Benda | 10/10 | 4196 days | 4% |
| Roeland Driessen | 10/10 | 4267 days | 1% |
| Oliver Andres | 10/10 | 4283 days | 0% |
| Douglas Yeates | 9/10 | 4540 days | 19% |
| Simeon W | 10/10 | 4556 days | 19% |
| Stina Hultberg | 10/10 | 4578 days | 19% |
| Hadar | 10/10 | 4578 days | 19% |
| Linus Larsson | 6/10 | 4580 days | 16% |
| Marius Hoffmann | 9/10 | 4591 days | 19% |
| Daniel Naveh | 10/10 | 4622 days | 19% |
| Doran Swartz | 9/10 | 4623 days | 19% |
| Guy David | 7/10 | 4623 days | 17% |
| Sapir Lifshitz | 8/10 | 4623 days | 18% |
| Maya Barad | 9/10 | 4623 days | 19% |
| Sarah Strong | 10/10 | 4626 days | 19% |
| Thomas Roche | 10/10 | 4635 days | 19% |
| Omri Ifrsh | 10/10 | 4914 days | 19% |
| Pete Wilson | 9/10 | 4925 days | 19% |
| Tim Vennewold | 9/10 | 4926 days | 19% |
| Yves Vennewald | 10/10 | 4926 days | 19% |
| Pia Pitkala | 9/10 | 4928 days | 19% |
| Arno Leleu | 8/10 | 4948 days | 18% |
| Katharina Littlemann | 10/10 | 4951 days | 19% |
| Fabian and Teresa | 8/10 | 4960 days | 18% |
| Michael Neumann | 10/10 | 5291 days | 19% |
| Nicholas Prakenhammar | 7/10 | 5317 days | 17% |
| Jasmin Loeffler | 7/10 | 5615 days | 17% |
| Ofir Avimeir | 9/10 | 5648 days | 19% |
| Nick Foster | 10/10 | 5652 days | 19% |
| Todd Pang | 10/10 | 5654 days | 19% |
| Chrissy Crebas | 10/10 | 5655 days | 19% |
| Andreas Fritesche | 10/10 | 5673 days | 19% |
| Thomas Reidinger | 7/10 | 5684 days | 17% |
| Eduard Wikidal | 3/10 | 5685 days | 8% |
| Wallet | 8/10 | 5697 days | 18% |
| Victoria Slater | 8/10 | 6009 days | 18% |
| Franz | 10/10 | 6032 days | 19% |
| Nicky and Andy Prescott | 8/10 | 6037 days | 18% |
| Matthias A | 9/10 | 6037 days | 19% |
| martint | 10/10 | 6118 days | 19% |
| Evan | 10/10 | 6186 days | 19% |
| SteveW | 8/10 | 6387 days | 18% |
| Francesca Sabat | 10/10 | 6391 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.