Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
75 Valid Reviews
The Mueller Hut Route experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
52% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.93% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.93% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 1894 days | 100% |
| Therese Kacsics | 10/10 | 2877 days | 60% |
| Tomas Kotul | 9/10 | 3317 days | 42% |
| Madi | 10/10 | 3380 days | 40% |
| Kosia | 10/10 | 3380 days | 40% |
| Petr Jesko | 10/10 | 3391 days | 40% |
| Sandra Piechoua | 10/10 | 3391 days | 40% |
| Isabel | 9/10 | 3628 days | 30% |
| Jorg Muller | 10/10 | 3628 days | 30% |
| Anja Rakers | 9/10 | 3634 days | 30% |
| Mark Ryan | 10/10 | 3635 days | 30% |
| Marla | 7/10 | 3637 days | 28% |
| Matthias Hottex | 10/10 | 3640 days | 30% |
| Valerie Pauly | 7/10 | 3640 days | 28% |
| Jan Sojka | 10/10 | 3640 days | 30% |
| Denisa Tuckova | 10/10 | 3640 days | 30% |
| Daniel Weber | 7/10 | 3647 days | 27% |
| Szu-Yi Hsu | 9/10 | 3651 days | 29% |
| Chao Lai | 9/10 | 3651 days | 29% |
| Derick Trotter | 9/10 | 3652 days | 29% |
| Molly Bogeberg | 10/10 | 3655 days | 29% |
| Jiri Sojka | 9/10 | 3656 days | 29% |
| Lauren Goebel | 10/10 | 3661 days | 29% |
| Leon Schotter | 10/10 | 3662 days | 29% |
| Ellie Doughty | 8/10 | 3663 days | 28% |
| Lukas Havlicek | 9/10 | 3665 days | 28% |
| Regina Baum | 8/10 | 3665 days | 28% |
| Florian Baum | 10/10 | 3665 days | 29% |
| Joaquin Gruffat | 9/10 | 3667 days | 28% |
| Isaliner and Mathieu | 10/10 | 3672 days | 28% |
| Matt and Louise | 10/10 | 3715 days | 27% |
| Lenka Korinkova | 10/10 | 4014 days | 15% |
| Jiri Benda | 10/10 | 4014 days | 15% |
| Roeland Driessen | 10/10 | 4085 days | 12% |
| Oliver Andres | 10/10 | 4101 days | 11% |
| Douglas Yeates | 9/10 | 4358 days | 1% |
| Simeon W | 10/10 | 4374 days | 0% |
| Stina Hultberg | 10/10 | 4396 days | 20% |
| Hadar | 10/10 | 4396 days | 20% |
| Linus Larsson | 6/10 | 4398 days | 18% |
| Marius Hoffmann | 9/10 | 4409 days | 20% |
| Daniel Naveh | 10/10 | 4440 days | 20% |
| Doran Swartz | 9/10 | 4441 days | 20% |
| Guy David | 7/10 | 4441 days | 19% |
| Sapir Lifshitz | 8/10 | 4441 days | 20% |
| Maya Barad | 9/10 | 4441 days | 20% |
| Sarah Strong | 10/10 | 4444 days | 20% |
| Thomas Roche | 10/10 | 4453 days | 20% |
| Omri Ifrsh | 10/10 | 4732 days | 20% |
| Pete Wilson | 9/10 | 4743 days | 20% |
| Tim Vennewold | 9/10 | 4744 days | 20% |
| Yves Vennewald | 10/10 | 4744 days | 20% |
| Pia Pitkala | 9/10 | 4746 days | 20% |
| Arno Leleu | 8/10 | 4766 days | 20% |
| Katharina Littlemann | 10/10 | 4769 days | 20% |
| Fabian and Teresa | 8/10 | 4778 days | 20% |
| Michael Neumann | 10/10 | 5109 days | 20% |
| Nicholas Prakenhammar | 7/10 | 5135 days | 19% |
| Jasmin Loeffler | 7/10 | 5433 days | 19% |
| Ofir Avimeir | 9/10 | 5466 days | 20% |
| Nick Foster | 10/10 | 5470 days | 20% |
| Todd Pang | 10/10 | 5472 days | 20% |
| Chrissy Crebas | 10/10 | 5473 days | 20% |
| Andreas Fritesche | 10/10 | 5491 days | 20% |
| Thomas Reidinger | 7/10 | 5502 days | 19% |
| Eduard Wikidal | 3/10 | 5503 days | 11% |
| Wallet | 8/10 | 5515 days | 20% |
| Victoria Slater | 8/10 | 5827 days | 20% |
| Franz | 10/10 | 5850 days | 20% |
| Nicky and Andy Prescott | 8/10 | 5855 days | 20% |
| Matthias A | 9/10 | 5855 days | 20% |
| martint | 10/10 | 5936 days | 20% |
| Evan | 10/10 | 6004 days | 20% |
| SteveW | 8/10 | 6205 days | 20% |
| Francesca Sabat | 10/10 | 6209 days | 20% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.