Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
75 Valid Reviews
The Mueller Hut Route experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
52% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.93% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.93% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 1955 days | 100% |
| Therese Kacsics | 10/10 | 2938 days | 55% |
| Tomas Kotul | 9/10 | 3378 days | 35% |
| Madi | 10/10 | 3441 days | 33% |
| Kosia | 10/10 | 3441 days | 33% |
| Petr Jesko | 10/10 | 3452 days | 32% |
| Sandra Piechoua | 10/10 | 3452 days | 32% |
| Isabel | 9/10 | 3689 days | 21% |
| Jorg Muller | 10/10 | 3689 days | 21% |
| Anja Rakers | 9/10 | 3695 days | 21% |
| Mark Ryan | 10/10 | 3696 days | 21% |
| Marla | 7/10 | 3698 days | 19% |
| Matthias Hottex | 10/10 | 3701 days | 21% |
| Valerie Pauly | 7/10 | 3701 days | 19% |
| Jan Sojka | 10/10 | 3701 days | 21% |
| Denisa Tuckova | 10/10 | 3701 days | 21% |
| Daniel Weber | 7/10 | 3708 days | 18% |
| Szu-Yi Hsu | 9/10 | 3712 days | 20% |
| Chao Lai | 9/10 | 3712 days | 20% |
| Derick Trotter | 9/10 | 3713 days | 20% |
| Molly Bogeberg | 10/10 | 3716 days | 20% |
| Jiri Sojka | 9/10 | 3717 days | 20% |
| Lauren Goebel | 10/10 | 3722 days | 20% |
| Leon Schotter | 10/10 | 3723 days | 20% |
| Ellie Doughty | 8/10 | 3724 days | 19% |
| Lukas Havlicek | 9/10 | 3726 days | 19% |
| Regina Baum | 8/10 | 3726 days | 19% |
| Florian Baum | 10/10 | 3726 days | 20% |
| Joaquin Gruffat | 9/10 | 3728 days | 19% |
| Isaliner and Mathieu | 10/10 | 3733 days | 19% |
| Matt and Louise | 10/10 | 3776 days | 17% |
| Lenka Korinkova | 10/10 | 4075 days | 4% |
| Jiri Benda | 10/10 | 4075 days | 4% |
| Roeland Driessen | 10/10 | 4146 days | 1% |
| Oliver Andres | 10/10 | 4162 days | 0% |
| Douglas Yeates | 9/10 | 4419 days | 13% |
| Simeon W | 10/10 | 4435 days | 13% |
| Stina Hultberg | 10/10 | 4457 days | 13% |
| Hadar | 10/10 | 4457 days | 13% |
| Linus Larsson | 6/10 | 4459 days | 10% |
| Marius Hoffmann | 9/10 | 4470 days | 13% |
| Daniel Naveh | 10/10 | 4501 days | 13% |
| Doran Swartz | 9/10 | 4502 days | 13% |
| Guy David | 7/10 | 4502 days | 12% |
| Sapir Lifshitz | 8/10 | 4502 days | 13% |
| Maya Barad | 9/10 | 4502 days | 13% |
| Sarah Strong | 10/10 | 4505 days | 13% |
| Thomas Roche | 10/10 | 4514 days | 13% |
| Omri Ifrsh | 10/10 | 4793 days | 13% |
| Pete Wilson | 9/10 | 4804 days | 13% |
| Tim Vennewold | 9/10 | 4805 days | 13% |
| Yves Vennewald | 10/10 | 4805 days | 13% |
| Pia Pitkala | 9/10 | 4807 days | 13% |
| Arno Leleu | 8/10 | 4827 days | 13% |
| Katharina Littlemann | 10/10 | 4830 days | 13% |
| Fabian and Teresa | 8/10 | 4839 days | 13% |
| Michael Neumann | 10/10 | 5170 days | 13% |
| Nicholas Prakenhammar | 7/10 | 5196 days | 12% |
| Jasmin Loeffler | 7/10 | 5494 days | 12% |
| Ofir Avimeir | 9/10 | 5527 days | 13% |
| Nick Foster | 10/10 | 5531 days | 13% |
| Todd Pang | 10/10 | 5533 days | 13% |
| Chrissy Crebas | 10/10 | 5534 days | 13% |
| Andreas Fritesche | 10/10 | 5552 days | 13% |
| Thomas Reidinger | 7/10 | 5563 days | 12% |
| Eduard Wikidal | 3/10 | 5564 days | 3% |
| Wallet | 8/10 | 5576 days | 13% |
| Victoria Slater | 8/10 | 5888 days | 13% |
| Franz | 10/10 | 5911 days | 13% |
| Nicky and Andy Prescott | 8/10 | 5916 days | 13% |
| Matthias A | 9/10 | 5916 days | 13% |
| martint | 10/10 | 5997 days | 13% |
| Evan | 10/10 | 6065 days | 13% |
| SteveW | 8/10 | 6266 days | 13% |
| Francesca Sabat | 10/10 | 6270 days | 13% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.