Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2816 days | 100% |
| Tomas Kotul | 9/10 | 3256 days | 71% |
| Madi | 10/10 | 3319 days | 68% |
| Kosia | 10/10 | 3319 days | 68% |
| Petr Jesko | 10/10 | 3330 days | 67% |
| Sandra Piechoua | 10/10 | 3330 days | 67% |
| Isabel | 9/10 | 3567 days | 51% |
| Jorg Muller | 10/10 | 3567 days | 52% |
| Anja Rakers | 9/10 | 3573 days | 51% |
| Mark Ryan | 10/10 | 3574 days | 52% |
| Marla | 7/10 | 3576 days | 48% |
| Matthias Hottex | 10/10 | 3579 days | 51% |
| Valerie Pauly | 7/10 | 3579 days | 48% |
| Jan Sojka | 10/10 | 3579 days | 51% |
| Denisa Tuckova | 10/10 | 3579 days | 51% |
| Daniel Weber | 7/10 | 3586 days | 47% |
| Szu-Yi Hsu | 9/10 | 3590 days | 50% |
| Chao Lai | 9/10 | 3590 days | 50% |
| Derick Trotter | 9/10 | 3591 days | 50% |
| Molly Bogeberg | 10/10 | 3594 days | 50% |
| Jiri Sojka | 9/10 | 3595 days | 50% |
| Lauren Goebel | 10/10 | 3600 days | 50% |
| Leon Schotter | 10/10 | 3601 days | 50% |
| Ellie Doughty | 8/10 | 3602 days | 49% |
| Lukas Havlicek | 9/10 | 3604 days | 49% |
| Regina Baum | 8/10 | 3604 days | 49% |
| Florian Baum | 10/10 | 3604 days | 50% |
| Joaquin Gruffat | 9/10 | 3606 days | 49% |
| Isaliner and Mathieu | 10/10 | 3611 days | 49% |
| Matt and Louise | 10/10 | 3654 days | 46% |
| Lenka Korinkova | 10/10 | 3953 days | 27% |
| Jiri Benda | 10/10 | 3953 days | 27% |
| Roeland Driessen | 10/10 | 4024 days | 23% |
| Oliver Andres | 10/10 | 4040 days | 22% |
| Douglas Yeates | 9/10 | 4297 days | 5% |
| Simeon W | 10/10 | 4313 days | 4% |
| Stina Hultberg | 10/10 | 4335 days | 3% |
| Hadar | 10/10 | 4335 days | 3% |
| Linus Larsson | 6/10 | 4337 days | 2% |
| Marius Hoffmann | 9/10 | 4348 days | 2% |
| Daniel Naveh | 10/10 | 4379 days | 0% |
| Doran Swartz | 9/10 | 4380 days | 32% |
| Guy David | 7/10 | 4380 days | 30% |
| Sapir Lifshitz | 8/10 | 4380 days | 32% |
| Maya Barad | 9/10 | 4380 days | 32% |
| Sarah Strong | 10/10 | 4383 days | 33% |
| Thomas Roche | 10/10 | 4392 days | 33% |
| Omri Ifrsh | 10/10 | 4671 days | 33% |
| Pete Wilson | 9/10 | 4682 days | 32% |
| Tim Vennewold | 9/10 | 4683 days | 32% |
| Yves Vennewald | 10/10 | 4683 days | 33% |
| Pia Pitkala | 9/10 | 4685 days | 32% |
| Arno Leleu | 8/10 | 4705 days | 32% |
| Katharina Littlemann | 10/10 | 4708 days | 33% |
| Fabian and Teresa | 8/10 | 4717 days | 32% |
| Michael Neumann | 10/10 | 5048 days | 33% |
| Nicholas Prakenhammar | 7/10 | 5074 days | 30% |
| Jasmin Loeffler | 7/10 | 5372 days | 30% |
| Ofir Avimeir | 9/10 | 5405 days | 32% |
| Nick Foster | 10/10 | 5409 days | 33% |
| Todd Pang | 10/10 | 5411 days | 33% |
| Chrissy Crebas | 10/10 | 5412 days | 33% |
| Andreas Fritesche | 10/10 | 5430 days | 33% |
| Thomas Reidinger | 7/10 | 5441 days | 30% |
| Eduard Wikidal | 3/10 | 5442 days | 18% |
| Wallet | 8/10 | 5454 days | 32% |
| Victoria Slater | 8/10 | 5766 days | 32% |
| Franz | 10/10 | 5789 days | 33% |
| Nicky and Andy Prescott | 8/10 | 5794 days | 32% |
| Matthias A | 9/10 | 5794 days | 32% |
| martint | 10/10 | 5875 days | 33% |
| Evan | 10/10 | 5943 days | 33% |
| SteveW | 8/10 | 6144 days | 32% |
| Francesca Sabat | 10/10 | 6148 days | 33% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.