G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
75 Valid Reviews
The Mueller Hut Route experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
52% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.93% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.93% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 2056 days | 100% |
| Therese Kacsics | 10/10 | 3039 days | 55% |
| Tomas Kotul | 9/10 | 3479 days | 35% |
| Madi | 10/10 | 3542 days | 33% |
| Kosia | 10/10 | 3542 days | 33% |
| Petr Jesko | 10/10 | 3553 days | 32% |
| Sandra Piechoua | 10/10 | 3553 days | 32% |
| Isabel | 9/10 | 3790 days | 21% |
| Jorg Muller | 10/10 | 3790 days | 21% |
| Anja Rakers | 9/10 | 3796 days | 21% |
| Mark Ryan | 10/10 | 3797 days | 21% |
| Marla | 7/10 | 3799 days | 19% |
| Matthias Hottex | 10/10 | 3802 days | 21% |
| Valerie Pauly | 7/10 | 3802 days | 19% |
| Jan Sojka | 10/10 | 3802 days | 21% |
| Denisa Tuckova | 10/10 | 3802 days | 21% |
| Daniel Weber | 7/10 | 3809 days | 19% |
| Szu-Yi Hsu | 9/10 | 3813 days | 20% |
| Chao Lai | 9/10 | 3813 days | 20% |
| Derick Trotter | 9/10 | 3814 days | 20% |
| Molly Bogeberg | 10/10 | 3817 days | 20% |
| Jiri Sojka | 9/10 | 3818 days | 20% |
| Lauren Goebel | 10/10 | 3823 days | 20% |
| Leon Schotter | 10/10 | 3824 days | 20% |
| Ellie Doughty | 8/10 | 3825 days | 19% |
| Lukas Havlicek | 9/10 | 3827 days | 20% |
| Regina Baum | 8/10 | 3827 days | 19% |
| Florian Baum | 10/10 | 3827 days | 20% |
| Joaquin Gruffat | 9/10 | 3829 days | 19% |
| Isaliner and Mathieu | 10/10 | 3834 days | 19% |
| Matt and Louise | 10/10 | 3877 days | 17% |
| Lenka Korinkova | 10/10 | 4176 days | 4% |
| Jiri Benda | 10/10 | 4176 days | 4% |
| Roeland Driessen | 10/10 | 4247 days | 1% |
| Oliver Andres | 10/10 | 4263 days | 0% |
| Douglas Yeates | 9/10 | 4520 days | 18% |
| Simeon W | 10/10 | 4536 days | 18% |
| Stina Hultberg | 10/10 | 4558 days | 18% |
| Hadar | 10/10 | 4558 days | 18% |
| Linus Larsson | 6/10 | 4560 days | 15% |
| Marius Hoffmann | 9/10 | 4571 days | 18% |
| Daniel Naveh | 10/10 | 4602 days | 18% |
| Doran Swartz | 9/10 | 4603 days | 18% |
| Guy David | 7/10 | 4603 days | 16% |
| Sapir Lifshitz | 8/10 | 4603 days | 17% |
| Maya Barad | 9/10 | 4603 days | 18% |
| Sarah Strong | 10/10 | 4606 days | 18% |
| Thomas Roche | 10/10 | 4615 days | 18% |
| Omri Ifrsh | 10/10 | 4894 days | 18% |
| Pete Wilson | 9/10 | 4905 days | 18% |
| Tim Vennewold | 9/10 | 4906 days | 18% |
| Yves Vennewald | 10/10 | 4906 days | 18% |
| Pia Pitkala | 9/10 | 4908 days | 18% |
| Arno Leleu | 8/10 | 4928 days | 17% |
| Katharina Littlemann | 10/10 | 4931 days | 18% |
| Fabian and Teresa | 8/10 | 4940 days | 17% |
| Michael Neumann | 10/10 | 5271 days | 18% |
| Nicholas Prakenhammar | 7/10 | 5297 days | 16% |
| Jasmin Loeffler | 7/10 | 5595 days | 16% |
| Ofir Avimeir | 9/10 | 5628 days | 18% |
| Nick Foster | 10/10 | 5632 days | 18% |
| Todd Pang | 10/10 | 5634 days | 18% |
| Chrissy Crebas | 10/10 | 5635 days | 18% |
| Andreas Fritesche | 10/10 | 5653 days | 18% |
| Thomas Reidinger | 7/10 | 5664 days | 16% |
| Eduard Wikidal | 3/10 | 5665 days | 7% |
| Wallet | 8/10 | 5677 days | 17% |
| Victoria Slater | 8/10 | 5989 days | 17% |
| Franz | 10/10 | 6012 days | 18% |
| Nicky and Andy Prescott | 8/10 | 6017 days | 17% |
| Matthias A | 9/10 | 6017 days | 18% |
| martint | 10/10 | 6098 days | 18% |
| Evan | 10/10 | 6166 days | 18% |
| SteveW | 8/10 | 6367 days | 17% |
| Francesca Sabat | 10/10 | 6371 days | 18% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.