G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2757 days | 100% |
| Tomas Kotul | 9/10 | 3197 days | 71% |
| Madi | 10/10 | 3260 days | 68% |
| Kosia | 10/10 | 3260 days | 68% |
| Petr Jesko | 10/10 | 3271 days | 67% |
| Sandra Piechoua | 10/10 | 3271 days | 67% |
| Isabel | 9/10 | 3508 days | 52% |
| Jorg Muller | 10/10 | 3508 days | 52% |
| Anja Rakers | 9/10 | 3514 days | 51% |
| Mark Ryan | 10/10 | 3515 days | 52% |
| Marla | 7/10 | 3517 days | 48% |
| Matthias Hottex | 10/10 | 3520 days | 52% |
| Valerie Pauly | 7/10 | 3520 days | 48% |
| Jan Sojka | 10/10 | 3520 days | 52% |
| Denisa Tuckova | 10/10 | 3520 days | 52% |
| Daniel Weber | 7/10 | 3527 days | 47% |
| Szu-Yi Hsu | 9/10 | 3531 days | 50% |
| Chao Lai | 9/10 | 3531 days | 50% |
| Derick Trotter | 9/10 | 3532 days | 50% |
| Molly Bogeberg | 10/10 | 3535 days | 51% |
| Jiri Sojka | 9/10 | 3536 days | 50% |
| Lauren Goebel | 10/10 | 3541 days | 50% |
| Leon Schotter | 10/10 | 3542 days | 50% |
| Ellie Doughty | 8/10 | 3543 days | 49% |
| Lukas Havlicek | 9/10 | 3545 days | 49% |
| Regina Baum | 8/10 | 3545 days | 49% |
| Florian Baum | 10/10 | 3545 days | 50% |
| Joaquin Gruffat | 9/10 | 3547 days | 49% |
| Isaliner and Mathieu | 10/10 | 3552 days | 50% |
| Matt and Louise | 10/10 | 3595 days | 47% |
| Lenka Korinkova | 10/10 | 3894 days | 28% |
| Jiri Benda | 10/10 | 3894 days | 28% |
| Roeland Driessen | 10/10 | 3965 days | 23% |
| Oliver Andres | 10/10 | 3981 days | 22% |
| Douglas Yeates | 9/10 | 4238 days | 6% |
| Simeon W | 10/10 | 4254 days | 5% |
| Stina Hultberg | 10/10 | 4276 days | 4% |
| Hadar | 10/10 | 4276 days | 4% |
| Linus Larsson | 6/10 | 4278 days | 3% |
| Marius Hoffmann | 9/10 | 4289 days | 3% |
| Daniel Naveh | 10/10 | 4320 days | 1% |
| Doran Swartz | 9/10 | 4321 days | 1% |
| Guy David | 7/10 | 4321 days | 1% |
| Sapir Lifshitz | 8/10 | 4321 days | 1% |
| Maya Barad | 9/10 | 4321 days | 1% |
| Sarah Strong | 10/10 | 4324 days | 1% |
| Thomas Roche | 10/10 | 4333 days | 0% |
| Omri Ifrsh | 10/10 | 4612 days | 29% |
| Pete Wilson | 9/10 | 4623 days | 29% |
| Tim Vennewold | 9/10 | 4624 days | 29% |
| Yves Vennewald | 10/10 | 4624 days | 29% |
| Pia Pitkala | 9/10 | 4626 days | 29% |
| Arno Leleu | 8/10 | 4646 days | 29% |
| Katharina Littlemann | 10/10 | 4649 days | 29% |
| Fabian and Teresa | 8/10 | 4658 days | 29% |
| Michael Neumann | 10/10 | 4989 days | 29% |
| Nicholas Prakenhammar | 7/10 | 5015 days | 27% |
| Jasmin Loeffler | 7/10 | 5313 days | 27% |
| Ofir Avimeir | 9/10 | 5346 days | 29% |
| Nick Foster | 10/10 | 5350 days | 29% |
| Todd Pang | 10/10 | 5352 days | 29% |
| Chrissy Crebas | 10/10 | 5353 days | 29% |
| Andreas Fritesche | 10/10 | 5371 days | 29% |
| Thomas Reidinger | 7/10 | 5382 days | 27% |
| Eduard Wikidal | 3/10 | 5383 days | 15% |
| Wallet | 8/10 | 5395 days | 29% |
| Victoria Slater | 8/10 | 5707 days | 29% |
| Franz | 10/10 | 5730 days | 29% |
| Nicky and Andy Prescott | 8/10 | 5735 days | 29% |
| Matthias A | 9/10 | 5735 days | 29% |
| martint | 10/10 | 5816 days | 29% |
| Evan | 10/10 | 5884 days | 29% |
| SteveW | 8/10 | 6085 days | 29% |
| Francesca Sabat | 10/10 | 6089 days | 29% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.