Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 902 days | 100% |
| Backpack On Fire | 10/10 | 2484 days | 7% |
| Amy Lord | 10/10 | 3187 days | 4% |
| Jennie Tollerton | 9/10 | 3276 days | 4% |
| Charles Kulins | 10/10 | 3547 days | 3% |
| Dorthe Soeholm | 10/10 | 3550 days | 3% |
| Soren Soeholm | 8/10 | 3550 days | 3% |
| Ben | 10/10 | 3554 days | 3% |
| Katharina Gans | 10/10 | 3558 days | 3% |
| Orane Lefebuee | 10/10 | 3561 days | 3% |
| Marc Reuter | 8/10 | 3594 days | 3% |
| Ben | 10/10 | 3650 days | 2% |
| Adrien Richard | 8/10 | 3853 days | 2% |
| Anais Roux | 10/10 | 3866 days | 2% |
| Jamie Serieux | 9/10 | 3868 days | 2% |
| Gerbrand Smidt | 10/10 | 3868 days | 2% |
| Luala F | 10/10 | 3872 days | 2% |
| Gessica | 10/10 | 3873 days | 2% |
| Paul Larauze | 7/10 | 3882 days | 1% |
| Michael Regensburger | 9/10 | 3883 days | 2% |
| Julie Miehling | 8/10 | 3884 days | 2% |
| Nico Wedel | 7/10 | 3884 days | 1% |
| Patrick Thumeyer | 8/10 | 3885 days | 2% |
| Stephanie Hofman | 9/10 | 3886 days | 2% |
| John and Jan | 8/10 | 3887 days | 2% |
| Emily Pohlmann | 8/10 | 3890 days | 2% |
| Rocio Lucero | 10/10 | 3892 days | 2% |
| Ben and Pauline | 9/10 | 3897 days | 2% |
| Ben Schieber | 6/10 | 3904 days | 1% |
| Marlene Goecke | 7/10 | 3904 days | 1% |
| Joris | 10/10 | 3909 days | 2% |
| Philipp | 6/10 | 3909 days | 1% |
| Pierre Alexandre | 7/10 | 3911 days | 1% |
| Bernhard Fichtl | 8/10 | 3913 days | 1% |
| Joana Frever | 10/10 | 3916 days | 1% |
| Katlin Pollinger | 10/10 | 3916 days | 1% |
| Carmen Pramstaller | 6/10 | 3916 days | 1% |
| Stella and Merle | 10/10 | 3921 days | 1% |
| Christine Schtenker | 9/10 | 3921 days | 1% |
| Rebecca Winzig | 9/10 | 3921 days | 1% |
| Michele Winzig | 10/10 | 3921 days | 1% |
| Roland Fischer | 8/10 | 3922 days | 1% |
| Daniel Roedel | 9/10 | 3923 days | 1% |
| Lucile Souday | 10/10 | 3923 days | 1% |
| Tilman | 9/10 | 3925 days | 1% |
| Asborn Damgaard | 10/10 | 3931 days | 1% |
| Meilin | 9/10 | 3932 days | 1% |
| Sascha Kaffenberger | 10/10 | 3934 days | 1% |
| Clare Pickford | 8/10 | 3939 days | 1% |
| Nico | 8/10 | 3941 days | 1% |
| Jonathan Brunetti | 8/10 | 3956 days | 1% |
| Julia Huesam | 9/10 | 3968 days | 1% |
| Isabella | 10/10 | 3970 days | 1% |
| Jessica and Leonie | 9/10 | 3972 days | 1% |
| Selma Krap | 9/10 | 3978 days | 1% |
| Mathieu Brun | 10/10 | 3980 days | 1% |
| Fabian Dilly | 10/10 | 3987 days | 1% |
| Lars Hobrecht | 10/10 | 3987 days | 1% |
| Timo Krueger | 8/10 | 4239 days | 0% |
| Stuart Cook | 8/10 | 4240 days | 0% |
| Manuela Opprecht | 7/10 | 4290 days | 0% |
| Dominik Rehbaum | 9/10 | 4299 days | 0% |
| Bart Hanssen | 7/10 | 4319 days | 0% |
| Denisa Mecikova | 10/10 | 4590 days | 2% |
| Christoph Betten | 4/10 | 4594 days | 1% |
| Christina | 8/10 | 4598 days | 2% |
| Kathrin Lerch | 10/10 | 4598 days | 2% |
| Paolo Cases | 8/10 | 4598 days | 2% |
| Bea Westkam | 10/10 | 4600 days | 2% |
| Christopher Berkhahn | 8/10 | 4600 days | 2% |
| Julia Moellers | 10/10 | 4600 days | 2% |
| Maxime Ripoche | 7/10 | 4625 days | 2% |
| Julie Ledanois | 10/10 | 4627 days | 2% |
| Matthias Freiling | 10/10 | 4642 days | 2% |
| Bertrand Gilles | 8/10 | 4963 days | 2% |
| Rampon | 10/10 | 4968 days | 2% |
| Sarah Horn | 10/10 | 4969 days | 2% |
| Debiesse | 10/10 | 4969 days | 2% |
| Maja Bogdanowicz | 10/10 | 4988 days | 2% |
| Fabian Koitka | 10/10 | 5001 days | 2% |
| Nora and Edward | 9/10 | 5004 days | 2% |
| Judy | 10/10 | 5080 days | 2% |
| Stevie | 10/10 | 5083 days | 2% |
| Krataihai | 10/10 | 5101 days | 2% |
| Jaqi_Gary | 9/10 | 5101 days | 2% |
| KDS_Holiday | 10/10 | 5132 days | 2% |
| Malena | 10/10 | 5346 days | 2% |
| nga | 9/10 | 5346 days | 2% |
| Sabine | 8/10 | 5351 days | 2% |
| Daniel & Manuela | 10/10 | 5352 days | 2% |
| Nora | 9/10 | 5359 days | 2% |
| Janicha Blumenthal | 10/10 | 5360 days | 2% |
| Liz Stokes | 9/10 | 5362 days | 2% |
| Elizabeth Gardner | 9/10 | 5367 days | 2% |
| Norm Cooper | 8/10 | 5367 days | 2% |
| Louisa | 10/10 | 5420 days | 2% |
| Mark & Beth Kaufman | 9/10 | 5441 days | 2% |
| Andreas & Sonja | 9/10 | 5453 days | 2% |
| Theresa | 10/10 | 5453 days | 2% |
| Christina | 9/10 | 5454 days | 2% |
| Laurent P | 10/10 | 5684 days | 2% |
| Michael Orme | 10/10 | 5702 days | 2% |
| Carolin | 8/10 | 5711 days | 2% |
| Lil Irish | 10/10 | 5711 days | 2% |
| Andreas Scholl | 10/10 | 5716 days | 2% |
| Berger | 8/10 | 5716 days | 2% |
| Adam Hayley | 9/10 | 5724 days | 2% |
| Valerie | 10/10 | 5726 days | 2% |
| Ines | 10/10 | 5727 days | 2% |
| Sebastian Engelke | 7/10 | 5728 days | 2% |
| Alan & Gill Geach | 8/10 | 5734 days | 2% |
| Liz Dolman | 8/10 | 5735 days | 2% |
| Daniel Fischer | 8/10 | 5738 days | 2% |
| Katrin & Mark | 9/10 | 5740 days | 2% |
| Moniek Steyaert | 8/10 | 5740 days | 2% |
| Chamton | 7/10 | 5740 days | 2% |
| Andrew Hammond | 10/10 | 5863 days | 2% |
| Richard Spore | 10/10 | 6064 days | 2% |
| Matt Roper | 10/10 | 6068 days | 2% |
| Maria Lorentzen | 10/10 | 6084 days | 2% |
| Helmet Paula | 10/10 | 6090 days | 2% |
| David Rich | 8/10 | 6090 days | 2% |
| Anne Veser | 10/10 | 6097 days | 2% |
| Valerie Van Hemelrijck | 7/10 | 6100 days | 2% |
| Ake Erlandsson | 10/10 | 6101 days | 2% |
| Brenda | 10/10 | 6102 days | 2% |
| Robert Scharrenborg | 9/10 | 6104 days | 2% |
| Helen and Hans Walser | 10/10 | 6125 days | 2% |
| gemmav | 9/10 | 6151 days | 2% |
| Andreas Sterki | 8/10 | 6175 days | 2% |
| Roman Hauri | 10/10 | 6179 days | 2% |
| DamienM | 9/10 | 6427 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.