Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 841 days | 100% |
| Backpack On Fire | 10/10 | 2423 days | 6% |
| Amy Lord | 10/10 | 3126 days | 4% |
| Jennie Tollerton | 9/10 | 3215 days | 3% |
| Charles Kulins | 10/10 | 3487 days | 3% |
| Dorthe Soeholm | 10/10 | 3489 days | 3% |
| Soren Soeholm | 8/10 | 3489 days | 3% |
| Ben | 10/10 | 3493 days | 3% |
| Katharina Gans | 10/10 | 3497 days | 3% |
| Orane Lefebuee | 10/10 | 3500 days | 3% |
| Marc Reuter | 8/10 | 3533 days | 2% |
| Ben | 10/10 | 3589 days | 2% |
| Adrien Richard | 8/10 | 3792 days | 2% |
| Anais Roux | 10/10 | 3805 days | 2% |
| Jamie Serieux | 9/10 | 3807 days | 1% |
| Gerbrand Smidt | 10/10 | 3807 days | 2% |
| Luala F | 10/10 | 3811 days | 1% |
| Gessica | 10/10 | 3812 days | 1% |
| Paul Larauze | 7/10 | 3821 days | 1% |
| Michael Regensburger | 9/10 | 3822 days | 1% |
| Julie Miehling | 8/10 | 3823 days | 1% |
| Nico Wedel | 7/10 | 3823 days | 1% |
| Patrick Thumeyer | 8/10 | 3824 days | 1% |
| Stephanie Hofman | 9/10 | 3825 days | 1% |
| John and Jan | 8/10 | 3826 days | 1% |
| Emily Pohlmann | 8/10 | 3829 days | 1% |
| Rocio Lucero | 10/10 | 3831 days | 1% |
| Ben and Pauline | 9/10 | 3836 days | 1% |
| Ben Schieber | 6/10 | 3843 days | 1% |
| Marlene Goecke | 7/10 | 3843 days | 1% |
| Joris | 10/10 | 3848 days | 1% |
| Philipp | 6/10 | 3848 days | 1% |
| Pierre Alexandre | 7/10 | 3850 days | 1% |
| Bernhard Fichtl | 8/10 | 3852 days | 1% |
| Joana Frever | 10/10 | 3855 days | 1% |
| Katlin Pollinger | 10/10 | 3855 days | 1% |
| Carmen Pramstaller | 6/10 | 3855 days | 1% |
| Stella and Merle | 10/10 | 3860 days | 1% |
| Christine Schtenker | 9/10 | 3860 days | 1% |
| Rebecca Winzig | 9/10 | 3860 days | 1% |
| Michele Winzig | 10/10 | 3860 days | 1% |
| Roland Fischer | 8/10 | 3861 days | 1% |
| Daniel Roedel | 9/10 | 3862 days | 1% |
| Lucile Souday | 10/10 | 3862 days | 1% |
| Tilman | 9/10 | 3864 days | 1% |
| Asborn Damgaard | 10/10 | 3870 days | 1% |
| Meilin | 9/10 | 3871 days | 1% |
| Sascha Kaffenberger | 10/10 | 3873 days | 1% |
| Clare Pickford | 8/10 | 3878 days | 1% |
| Nico | 8/10 | 3880 days | 1% |
| Jonathan Brunetti | 8/10 | 3895 days | 1% |
| Julia Huesam | 9/10 | 3907 days | 1% |
| Isabella | 10/10 | 3909 days | 1% |
| Jessica and Leonie | 9/10 | 3911 days | 1% |
| Selma Krap | 9/10 | 3917 days | 1% |
| Mathieu Brun | 10/10 | 3919 days | 1% |
| Fabian Dilly | 10/10 | 3926 days | 1% |
| Lars Hobrecht | 10/10 | 3926 days | 1% |
| Timo Krueger | 8/10 | 4178 days | 0% |
| Stuart Cook | 8/10 | 4179 days | 0% |
| Manuela Opprecht | 7/10 | 4229 days | 0% |
| Dominik Rehbaum | 9/10 | 4238 days | 0% |
| Bart Hanssen | 7/10 | 4258 days | 0% |
| Denisa Mecikova | 10/10 | 4529 days | 1% |
| Christoph Betten | 4/10 | 4533 days | 1% |
| Christina | 8/10 | 4537 days | 1% |
| Kathrin Lerch | 10/10 | 4537 days | 1% |
| Paolo Cases | 8/10 | 4537 days | 1% |
| Bea Westkam | 10/10 | 4539 days | 1% |
| Christopher Berkhahn | 8/10 | 4539 days | 1% |
| Julia Moellers | 10/10 | 4539 days | 1% |
| Maxime Ripoche | 7/10 | 4564 days | 1% |
| Julie Ledanois | 10/10 | 4566 days | 1% |
| Matthias Freiling | 10/10 | 4581 days | 1% |
| Bertrand Gilles | 8/10 | 4902 days | 1% |
| Rampon | 10/10 | 4907 days | 1% |
| Sarah Horn | 10/10 | 4908 days | 1% |
| Debiesse | 10/10 | 4908 days | 1% |
| Maja Bogdanowicz | 10/10 | 4927 days | 1% |
| Fabian Koitka | 10/10 | 4940 days | 1% |
| Nora and Edward | 9/10 | 4943 days | 1% |
| Judy | 10/10 | 5019 days | 1% |
| Stevie | 10/10 | 5022 days | 1% |
| Krataihai | 10/10 | 5040 days | 1% |
| Jaqi_Gary | 9/10 | 5040 days | 1% |
| KDS_Holiday | 10/10 | 5071 days | 1% |
| Malena | 10/10 | 5285 days | 1% |
| nga | 9/10 | 5285 days | 1% |
| Sabine | 8/10 | 5290 days | 1% |
| Daniel & Manuela | 10/10 | 5291 days | 1% |
| Nora | 9/10 | 5298 days | 1% |
| Janicha Blumenthal | 10/10 | 5299 days | 1% |
| Liz Stokes | 9/10 | 5301 days | 1% |
| Elizabeth Gardner | 9/10 | 5306 days | 1% |
| Norm Cooper | 8/10 | 5306 days | 1% |
| Louisa | 10/10 | 5359 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5380 days | 1% |
| Andreas & Sonja | 9/10 | 5392 days | 1% |
| Theresa | 10/10 | 5392 days | 1% |
| Christina | 9/10 | 5393 days | 1% |
| Laurent P | 10/10 | 5623 days | 1% |
| Michael Orme | 10/10 | 5641 days | 1% |
| Carolin | 8/10 | 5650 days | 1% |
| Lil Irish | 10/10 | 5650 days | 1% |
| Andreas Scholl | 10/10 | 5655 days | 1% |
| Berger | 8/10 | 5655 days | 1% |
| Adam Hayley | 9/10 | 5663 days | 1% |
| Valerie | 10/10 | 5665 days | 1% |
| Ines | 10/10 | 5666 days | 1% |
| Sebastian Engelke | 7/10 | 5667 days | 1% |
| Alan & Gill Geach | 8/10 | 5673 days | 1% |
| Liz Dolman | 8/10 | 5674 days | 1% |
| Daniel Fischer | 8/10 | 5677 days | 1% |
| Katrin & Mark | 9/10 | 5679 days | 1% |
| Moniek Steyaert | 8/10 | 5679 days | 1% |
| Chamton | 7/10 | 5679 days | 1% |
| Andrew Hammond | 10/10 | 5802 days | 1% |
| Richard Spore | 10/10 | 6003 days | 1% |
| Matt Roper | 10/10 | 6007 days | 1% |
| Maria Lorentzen | 10/10 | 6023 days | 1% |
| Helmet Paula | 10/10 | 6029 days | 1% |
| David Rich | 8/10 | 6029 days | 1% |
| Anne Veser | 10/10 | 6036 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 6039 days | 1% |
| Ake Erlandsson | 10/10 | 6040 days | 1% |
| Brenda | 10/10 | 6041 days | 1% |
| Robert Scharrenborg | 9/10 | 6043 days | 1% |
| Helen and Hans Walser | 10/10 | 6064 days | 1% |
| gemmav | 9/10 | 6090 days | 1% |
| Andreas Sterki | 8/10 | 6114 days | 1% |
| Roman Hauri | 10/10 | 6118 days | 1% |
| DamienM | 9/10 | 6366 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.