Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 680 days | 100% |
| Backpack On Fire | 10/10 | 2262 days | 6% |
| Amy Lord | 10/10 | 2965 days | 4% |
| Jennie Tollerton | 9/10 | 3054 days | 3% |
| Charles Kulins | 10/10 | 3326 days | 3% |
| Dorthe Soeholm | 10/10 | 3328 days | 3% |
| Soren Soeholm | 8/10 | 3328 days | 3% |
| Ben | 10/10 | 3332 days | 3% |
| Katharina Gans | 10/10 | 3336 days | 3% |
| Orane Lefebuee | 10/10 | 3339 days | 3% |
| Marc Reuter | 8/10 | 3372 days | 3% |
| Ben | 10/10 | 3428 days | 3% |
| Adrien Richard | 8/10 | 3631 days | 2% |
| Anais Roux | 10/10 | 3644 days | 2% |
| Jamie Serieux | 9/10 | 3646 days | 2% |
| Gerbrand Smidt | 10/10 | 3646 days | 2% |
| Luala F | 10/10 | 3650 days | 2% |
| Gessica | 10/10 | 3651 days | 2% |
| Paul Larauze | 7/10 | 3660 days | 2% |
| Michael Regensburger | 9/10 | 3661 days | 2% |
| Julie Miehling | 8/10 | 3662 days | 2% |
| Nico Wedel | 7/10 | 3662 days | 2% |
| Patrick Thumeyer | 8/10 | 3663 days | 2% |
| Stephanie Hofman | 9/10 | 3664 days | 2% |
| John and Jan | 8/10 | 3665 days | 2% |
| Emily Pohlmann | 8/10 | 3668 days | 2% |
| Rocio Lucero | 10/10 | 3670 days | 2% |
| Ben and Pauline | 9/10 | 3675 days | 2% |
| Ben Schieber | 6/10 | 3682 days | 2% |
| Marlene Goecke | 7/10 | 3682 days | 2% |
| Joris | 10/10 | 3687 days | 2% |
| Philipp | 6/10 | 3687 days | 2% |
| Pierre Alexandre | 7/10 | 3689 days | 2% |
| Bernhard Fichtl | 8/10 | 3691 days | 2% |
| Joana Frever | 10/10 | 3694 days | 2% |
| Katlin Pollinger | 10/10 | 3694 days | 2% |
| Carmen Pramstaller | 6/10 | 3694 days | 2% |
| Stella and Merle | 10/10 | 3699 days | 2% |
| Christine Schtenker | 9/10 | 3699 days | 2% |
| Rebecca Winzig | 9/10 | 3699 days | 2% |
| Michele Winzig | 10/10 | 3699 days | 2% |
| Roland Fischer | 8/10 | 3700 days | 2% |
| Daniel Roedel | 9/10 | 3701 days | 2% |
| Lucile Souday | 10/10 | 3701 days | 2% |
| Tilman | 9/10 | 3703 days | 2% |
| Asborn Damgaard | 10/10 | 3709 days | 2% |
| Meilin | 9/10 | 3710 days | 2% |
| Sascha Kaffenberger | 10/10 | 3712 days | 2% |
| Clare Pickford | 8/10 | 3717 days | 2% |
| Nico | 8/10 | 3719 days | 2% |
| Jonathan Brunetti | 8/10 | 3734 days | 2% |
| Julia Huesam | 9/10 | 3746 days | 2% |
| Isabella | 10/10 | 3748 days | 2% |
| Jessica and Leonie | 9/10 | 3750 days | 2% |
| Selma Krap | 9/10 | 3756 days | 2% |
| Mathieu Brun | 10/10 | 3758 days | 2% |
| Fabian Dilly | 10/10 | 3765 days | 2% |
| Lars Hobrecht | 10/10 | 3765 days | 2% |
| Timo Krueger | 8/10 | 4017 days | 1% |
| Stuart Cook | 8/10 | 4018 days | 1% |
| Manuela Opprecht | 7/10 | 4068 days | 1% |
| Dominik Rehbaum | 9/10 | 4077 days | 1% |
| Bart Hanssen | 7/10 | 4097 days | 1% |
| Denisa Mecikova | 10/10 | 4368 days | 0% |
| Christoph Betten | 4/10 | 4372 days | 0% |
| Christina | 8/10 | 4376 days | 0% |
| Kathrin Lerch | 10/10 | 4376 days | 0% |
| Paolo Cases | 8/10 | 4376 days | 0% |
| Bea Westkam | 10/10 | 4378 days | 0% |
| Christopher Berkhahn | 8/10 | 4378 days | 0% |
| Julia Moellers | 10/10 | 4378 days | 0% |
| Maxime Ripoche | 7/10 | 4403 days | 1% |
| Julie Ledanois | 10/10 | 4405 days | 1% |
| Matthias Freiling | 10/10 | 4420 days | 1% |
| Bertrand Gilles | 8/10 | 4741 days | 1% |
| Rampon | 10/10 | 4746 days | 1% |
| Sarah Horn | 10/10 | 4747 days | 1% |
| Debiesse | 10/10 | 4747 days | 1% |
| Maja Bogdanowicz | 10/10 | 4766 days | 1% |
| Fabian Koitka | 10/10 | 4779 days | 1% |
| Nora and Edward | 9/10 | 4782 days | 1% |
| Judy | 10/10 | 4858 days | 1% |
| Stevie | 10/10 | 4861 days | 1% |
| Krataihai | 10/10 | 4879 days | 1% |
| Jaqi_Gary | 9/10 | 4879 days | 1% |
| KDS_Holiday | 10/10 | 4910 days | 1% |
| Malena | 10/10 | 5124 days | 1% |
| nga | 9/10 | 5124 days | 1% |
| Sabine | 8/10 | 5129 days | 1% |
| Daniel & Manuela | 10/10 | 5130 days | 1% |
| Nora | 9/10 | 5137 days | 1% |
| Janicha Blumenthal | 10/10 | 5138 days | 1% |
| Liz Stokes | 9/10 | 5140 days | 1% |
| Elizabeth Gardner | 9/10 | 5145 days | 1% |
| Norm Cooper | 8/10 | 5145 days | 1% |
| Louisa | 10/10 | 5198 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5219 days | 1% |
| Andreas & Sonja | 9/10 | 5231 days | 1% |
| Theresa | 10/10 | 5231 days | 1% |
| Christina | 9/10 | 5232 days | 1% |
| Laurent P | 10/10 | 5462 days | 1% |
| Michael Orme | 10/10 | 5480 days | 1% |
| Carolin | 8/10 | 5489 days | 1% |
| Lil Irish | 10/10 | 5489 days | 1% |
| Andreas Scholl | 10/10 | 5494 days | 1% |
| Berger | 8/10 | 5494 days | 1% |
| Adam Hayley | 9/10 | 5502 days | 1% |
| Valerie | 10/10 | 5504 days | 1% |
| Ines | 10/10 | 5505 days | 1% |
| Sebastian Engelke | 7/10 | 5506 days | 1% |
| Alan & Gill Geach | 8/10 | 5512 days | 1% |
| Liz Dolman | 8/10 | 5513 days | 1% |
| Daniel Fischer | 8/10 | 5516 days | 1% |
| Katrin & Mark | 9/10 | 5518 days | 1% |
| Moniek Steyaert | 8/10 | 5518 days | 1% |
| Chamton | 7/10 | 5518 days | 1% |
| Andrew Hammond | 10/10 | 5641 days | 1% |
| Richard Spore | 10/10 | 5842 days | 1% |
| Matt Roper | 10/10 | 5846 days | 1% |
| Maria Lorentzen | 10/10 | 5862 days | 1% |
| Helmet Paula | 10/10 | 5868 days | 1% |
| David Rich | 8/10 | 5868 days | 1% |
| Anne Veser | 10/10 | 5875 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5878 days | 1% |
| Ake Erlandsson | 10/10 | 5879 days | 1% |
| Brenda | 10/10 | 5880 days | 1% |
| Robert Scharrenborg | 9/10 | 5882 days | 1% |
| Helen and Hans Walser | 10/10 | 5903 days | 1% |
| gemmav | 9/10 | 5929 days | 1% |
| Andreas Sterki | 8/10 | 5953 days | 1% |
| Roman Hauri | 10/10 | 5957 days | 1% |
| DamienM | 9/10 | 6205 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.