G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 720 days | 100% |
| Backpack On Fire | 10/10 | 2302 days | 5% |
| Amy Lord | 10/10 | 3005 days | 3% |
| Jennie Tollerton | 9/10 | 3094 days | 3% |
| Charles Kulins | 10/10 | 3366 days | 2% |
| Dorthe Soeholm | 10/10 | 3368 days | 2% |
| Soren Soeholm | 8/10 | 3368 days | 2% |
| Ben | 10/10 | 3372 days | 2% |
| Katharina Gans | 10/10 | 3376 days | 2% |
| Orane Lefebuee | 10/10 | 3379 days | 2% |
| Marc Reuter | 8/10 | 3412 days | 2% |
| Ben | 10/10 | 3468 days | 2% |
| Adrien Richard | 8/10 | 3671 days | 1% |
| Anais Roux | 10/10 | 3684 days | 1% |
| Jamie Serieux | 9/10 | 3686 days | 1% |
| Gerbrand Smidt | 10/10 | 3686 days | 1% |
| Luala F | 10/10 | 3690 days | 1% |
| Gessica | 10/10 | 3691 days | 1% |
| Paul Larauze | 7/10 | 3700 days | 1% |
| Michael Regensburger | 9/10 | 3701 days | 1% |
| Julie Miehling | 8/10 | 3702 days | 1% |
| Nico Wedel | 7/10 | 3702 days | 1% |
| Patrick Thumeyer | 8/10 | 3703 days | 1% |
| Stephanie Hofman | 9/10 | 3704 days | 1% |
| John and Jan | 8/10 | 3705 days | 1% |
| Emily Pohlmann | 8/10 | 3708 days | 1% |
| Rocio Lucero | 10/10 | 3710 days | 1% |
| Ben and Pauline | 9/10 | 3715 days | 1% |
| Ben Schieber | 6/10 | 3722 days | 1% |
| Marlene Goecke | 7/10 | 3722 days | 1% |
| Joris | 10/10 | 3727 days | 1% |
| Philipp | 6/10 | 3727 days | 1% |
| Pierre Alexandre | 7/10 | 3729 days | 1% |
| Bernhard Fichtl | 8/10 | 3731 days | 1% |
| Joana Frever | 10/10 | 3734 days | 1% |
| Katlin Pollinger | 10/10 | 3734 days | 1% |
| Carmen Pramstaller | 6/10 | 3734 days | 1% |
| Stella and Merle | 10/10 | 3739 days | 1% |
| Christine Schtenker | 9/10 | 3739 days | 1% |
| Rebecca Winzig | 9/10 | 3739 days | 1% |
| Michele Winzig | 10/10 | 3739 days | 1% |
| Roland Fischer | 8/10 | 3740 days | 1% |
| Daniel Roedel | 9/10 | 3741 days | 1% |
| Lucile Souday | 10/10 | 3741 days | 1% |
| Tilman | 9/10 | 3743 days | 1% |
| Asborn Damgaard | 10/10 | 3749 days | 1% |
| Meilin | 9/10 | 3750 days | 1% |
| Sascha Kaffenberger | 10/10 | 3752 days | 1% |
| Clare Pickford | 8/10 | 3757 days | 1% |
| Nico | 8/10 | 3759 days | 1% |
| Jonathan Brunetti | 8/10 | 3774 days | 1% |
| Julia Huesam | 9/10 | 3786 days | 1% |
| Isabella | 10/10 | 3788 days | 1% |
| Jessica and Leonie | 9/10 | 3790 days | 1% |
| Selma Krap | 9/10 | 3796 days | 1% |
| Mathieu Brun | 10/10 | 3798 days | 1% |
| Fabian Dilly | 10/10 | 3805 days | 1% |
| Lars Hobrecht | 10/10 | 3805 days | 1% |
| Timo Krueger | 8/10 | 4057 days | 0% |
| Stuart Cook | 8/10 | 4058 days | 0% |
| Manuela Opprecht | 7/10 | 4108 days | 0% |
| Dominik Rehbaum | 9/10 | 4117 days | 0% |
| Bart Hanssen | 7/10 | 4137 days | 0% |
| Denisa Mecikova | 10/10 | 4408 days | 1% |
| Christoph Betten | 4/10 | 4412 days | 0% |
| Christina | 8/10 | 4416 days | 1% |
| Kathrin Lerch | 10/10 | 4416 days | 1% |
| Paolo Cases | 8/10 | 4416 days | 1% |
| Bea Westkam | 10/10 | 4418 days | 1% |
| Christopher Berkhahn | 8/10 | 4418 days | 1% |
| Julia Moellers | 10/10 | 4418 days | 1% |
| Maxime Ripoche | 7/10 | 4443 days | 1% |
| Julie Ledanois | 10/10 | 4445 days | 1% |
| Matthias Freiling | 10/10 | 4460 days | 1% |
| Bertrand Gilles | 8/10 | 4781 days | 1% |
| Rampon | 10/10 | 4786 days | 1% |
| Sarah Horn | 10/10 | 4787 days | 1% |
| Debiesse | 10/10 | 4787 days | 1% |
| Maja Bogdanowicz | 10/10 | 4806 days | 1% |
| Fabian Koitka | 10/10 | 4819 days | 1% |
| Nora and Edward | 9/10 | 4822 days | 1% |
| Judy | 10/10 | 4898 days | 1% |
| Stevie | 10/10 | 4901 days | 1% |
| Krataihai | 10/10 | 4919 days | 1% |
| Jaqi_Gary | 9/10 | 4919 days | 1% |
| KDS_Holiday | 10/10 | 4950 days | 1% |
| Malena | 10/10 | 5164 days | 1% |
| nga | 9/10 | 5164 days | 1% |
| Sabine | 8/10 | 5169 days | 1% |
| Daniel & Manuela | 10/10 | 5170 days | 1% |
| Nora | 9/10 | 5177 days | 1% |
| Janicha Blumenthal | 10/10 | 5178 days | 1% |
| Liz Stokes | 9/10 | 5180 days | 1% |
| Elizabeth Gardner | 9/10 | 5185 days | 1% |
| Norm Cooper | 8/10 | 5185 days | 1% |
| Louisa | 10/10 | 5238 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5259 days | 1% |
| Andreas & Sonja | 9/10 | 5271 days | 1% |
| Theresa | 10/10 | 5271 days | 1% |
| Christina | 9/10 | 5272 days | 1% |
| Laurent P | 10/10 | 5502 days | 1% |
| Michael Orme | 10/10 | 5520 days | 1% |
| Carolin | 8/10 | 5529 days | 1% |
| Lil Irish | 10/10 | 5529 days | 1% |
| Andreas Scholl | 10/10 | 5534 days | 1% |
| Berger | 8/10 | 5534 days | 1% |
| Adam Hayley | 9/10 | 5542 days | 1% |
| Valerie | 10/10 | 5544 days | 1% |
| Ines | 10/10 | 5545 days | 1% |
| Sebastian Engelke | 7/10 | 5546 days | 1% |
| Alan & Gill Geach | 8/10 | 5552 days | 1% |
| Liz Dolman | 8/10 | 5553 days | 1% |
| Daniel Fischer | 8/10 | 5556 days | 1% |
| Katrin & Mark | 9/10 | 5558 days | 1% |
| Moniek Steyaert | 8/10 | 5558 days | 1% |
| Chamton | 7/10 | 5558 days | 1% |
| Andrew Hammond | 10/10 | 5681 days | 1% |
| Richard Spore | 10/10 | 5882 days | 1% |
| Matt Roper | 10/10 | 5886 days | 1% |
| Maria Lorentzen | 10/10 | 5902 days | 1% |
| Helmet Paula | 10/10 | 5908 days | 1% |
| David Rich | 8/10 | 5908 days | 1% |
| Anne Veser | 10/10 | 5915 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5918 days | 1% |
| Ake Erlandsson | 10/10 | 5919 days | 1% |
| Brenda | 10/10 | 5920 days | 1% |
| Robert Scharrenborg | 9/10 | 5922 days | 1% |
| Helen and Hans Walser | 10/10 | 5943 days | 1% |
| gemmav | 9/10 | 5969 days | 1% |
| Andreas Sterki | 8/10 | 5993 days | 1% |
| Roman Hauri | 10/10 | 5997 days | 1% |
| DamienM | 9/10 | 6245 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.