G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 700 days | 100% |
| Backpack On Fire | 10/10 | 2282 days | 5% |
| Amy Lord | 10/10 | 2985 days | 3% |
| Jennie Tollerton | 9/10 | 3074 days | 3% |
| Charles Kulins | 10/10 | 3346 days | 2% |
| Dorthe Soeholm | 10/10 | 3348 days | 2% |
| Soren Soeholm | 8/10 | 3348 days | 2% |
| Ben | 10/10 | 3352 days | 2% |
| Katharina Gans | 10/10 | 3356 days | 2% |
| Orane Lefebuee | 10/10 | 3359 days | 2% |
| Marc Reuter | 8/10 | 3392 days | 2% |
| Ben | 10/10 | 3448 days | 2% |
| Adrien Richard | 8/10 | 3651 days | 1% |
| Anais Roux | 10/10 | 3664 days | 1% |
| Jamie Serieux | 9/10 | 3666 days | 1% |
| Gerbrand Smidt | 10/10 | 3666 days | 1% |
| Luala F | 10/10 | 3670 days | 1% |
| Gessica | 10/10 | 3671 days | 1% |
| Paul Larauze | 7/10 | 3680 days | 1% |
| Michael Regensburger | 9/10 | 3681 days | 1% |
| Julie Miehling | 8/10 | 3682 days | 1% |
| Nico Wedel | 7/10 | 3682 days | 1% |
| Patrick Thumeyer | 8/10 | 3683 days | 1% |
| Stephanie Hofman | 9/10 | 3684 days | 1% |
| John and Jan | 8/10 | 3685 days | 1% |
| Emily Pohlmann | 8/10 | 3688 days | 1% |
| Rocio Lucero | 10/10 | 3690 days | 1% |
| Ben and Pauline | 9/10 | 3695 days | 1% |
| Ben Schieber | 6/10 | 3702 days | 1% |
| Marlene Goecke | 7/10 | 3702 days | 1% |
| Joris | 10/10 | 3707 days | 1% |
| Philipp | 6/10 | 3707 days | 1% |
| Pierre Alexandre | 7/10 | 3709 days | 1% |
| Bernhard Fichtl | 8/10 | 3711 days | 1% |
| Joana Frever | 10/10 | 3714 days | 1% |
| Katlin Pollinger | 10/10 | 3714 days | 1% |
| Carmen Pramstaller | 6/10 | 3714 days | 1% |
| Stella and Merle | 10/10 | 3719 days | 1% |
| Christine Schtenker | 9/10 | 3719 days | 1% |
| Rebecca Winzig | 9/10 | 3719 days | 1% |
| Michele Winzig | 10/10 | 3719 days | 1% |
| Roland Fischer | 8/10 | 3720 days | 1% |
| Daniel Roedel | 9/10 | 3721 days | 1% |
| Lucile Souday | 10/10 | 3721 days | 1% |
| Tilman | 9/10 | 3723 days | 1% |
| Asborn Damgaard | 10/10 | 3729 days | 1% |
| Meilin | 9/10 | 3730 days | 1% |
| Sascha Kaffenberger | 10/10 | 3732 days | 1% |
| Clare Pickford | 8/10 | 3737 days | 1% |
| Nico | 8/10 | 3739 days | 1% |
| Jonathan Brunetti | 8/10 | 3754 days | 1% |
| Julia Huesam | 9/10 | 3766 days | 1% |
| Isabella | 10/10 | 3768 days | 1% |
| Jessica and Leonie | 9/10 | 3770 days | 1% |
| Selma Krap | 9/10 | 3776 days | 1% |
| Mathieu Brun | 10/10 | 3778 days | 1% |
| Fabian Dilly | 10/10 | 3785 days | 1% |
| Lars Hobrecht | 10/10 | 3785 days | 1% |
| Timo Krueger | 8/10 | 4037 days | 0% |
| Stuart Cook | 8/10 | 4038 days | 0% |
| Manuela Opprecht | 7/10 | 4088 days | 0% |
| Dominik Rehbaum | 9/10 | 4097 days | 0% |
| Bart Hanssen | 7/10 | 4117 days | 0% |
| Denisa Mecikova | 10/10 | 4388 days | 1% |
| Christoph Betten | 4/10 | 4392 days | 0% |
| Christina | 8/10 | 4396 days | 1% |
| Kathrin Lerch | 10/10 | 4396 days | 1% |
| Paolo Cases | 8/10 | 4396 days | 1% |
| Bea Westkam | 10/10 | 4398 days | 1% |
| Christopher Berkhahn | 8/10 | 4398 days | 1% |
| Julia Moellers | 10/10 | 4398 days | 1% |
| Maxime Ripoche | 7/10 | 4423 days | 1% |
| Julie Ledanois | 10/10 | 4425 days | 1% |
| Matthias Freiling | 10/10 | 4440 days | 1% |
| Bertrand Gilles | 8/10 | 4761 days | 1% |
| Rampon | 10/10 | 4766 days | 1% |
| Sarah Horn | 10/10 | 4767 days | 1% |
| Debiesse | 10/10 | 4767 days | 1% |
| Maja Bogdanowicz | 10/10 | 4786 days | 1% |
| Fabian Koitka | 10/10 | 4799 days | 1% |
| Nora and Edward | 9/10 | 4802 days | 1% |
| Judy | 10/10 | 4878 days | 1% |
| Stevie | 10/10 | 4881 days | 1% |
| Krataihai | 10/10 | 4899 days | 1% |
| Jaqi_Gary | 9/10 | 4899 days | 1% |
| KDS_Holiday | 10/10 | 4930 days | 1% |
| Malena | 10/10 | 5144 days | 1% |
| nga | 9/10 | 5144 days | 1% |
| Sabine | 8/10 | 5149 days | 1% |
| Daniel & Manuela | 10/10 | 5150 days | 1% |
| Nora | 9/10 | 5157 days | 1% |
| Janicha Blumenthal | 10/10 | 5158 days | 1% |
| Liz Stokes | 9/10 | 5160 days | 1% |
| Elizabeth Gardner | 9/10 | 5165 days | 1% |
| Norm Cooper | 8/10 | 5165 days | 1% |
| Louisa | 10/10 | 5218 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5239 days | 1% |
| Andreas & Sonja | 9/10 | 5251 days | 1% |
| Theresa | 10/10 | 5251 days | 1% |
| Christina | 9/10 | 5252 days | 1% |
| Laurent P | 10/10 | 5482 days | 1% |
| Michael Orme | 10/10 | 5500 days | 1% |
| Carolin | 8/10 | 5509 days | 1% |
| Lil Irish | 10/10 | 5509 days | 1% |
| Andreas Scholl | 10/10 | 5514 days | 1% |
| Berger | 8/10 | 5514 days | 1% |
| Adam Hayley | 9/10 | 5522 days | 1% |
| Valerie | 10/10 | 5524 days | 1% |
| Ines | 10/10 | 5525 days | 1% |
| Sebastian Engelke | 7/10 | 5526 days | 1% |
| Alan & Gill Geach | 8/10 | 5532 days | 1% |
| Liz Dolman | 8/10 | 5533 days | 1% |
| Daniel Fischer | 8/10 | 5536 days | 1% |
| Katrin & Mark | 9/10 | 5538 days | 1% |
| Moniek Steyaert | 8/10 | 5538 days | 1% |
| Chamton | 7/10 | 5538 days | 1% |
| Andrew Hammond | 10/10 | 5661 days | 1% |
| Richard Spore | 10/10 | 5862 days | 1% |
| Matt Roper | 10/10 | 5866 days | 1% |
| Maria Lorentzen | 10/10 | 5882 days | 1% |
| Helmet Paula | 10/10 | 5888 days | 1% |
| David Rich | 8/10 | 5888 days | 1% |
| Anne Veser | 10/10 | 5895 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5898 days | 1% |
| Ake Erlandsson | 10/10 | 5899 days | 1% |
| Brenda | 10/10 | 5900 days | 1% |
| Robert Scharrenborg | 9/10 | 5902 days | 1% |
| Helen and Hans Walser | 10/10 | 5923 days | 1% |
| gemmav | 9/10 | 5949 days | 1% |
| Andreas Sterki | 8/10 | 5973 days | 1% |
| Roman Hauri | 10/10 | 5977 days | 1% |
| DamienM | 9/10 | 6225 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.