G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 781 days | 100% |
| Backpack On Fire | 10/10 | 2363 days | 6% |
| Amy Lord | 10/10 | 3066 days | 3% |
| Jennie Tollerton | 9/10 | 3155 days | 3% |
| Charles Kulins | 10/10 | 3426 days | 2% |
| Dorthe Soeholm | 10/10 | 3429 days | 2% |
| Soren Soeholm | 8/10 | 3429 days | 2% |
| Ben | 10/10 | 3433 days | 2% |
| Katharina Gans | 10/10 | 3437 days | 2% |
| Orane Lefebuee | 10/10 | 3440 days | 2% |
| Marc Reuter | 8/10 | 3473 days | 2% |
| Ben | 10/10 | 3529 days | 2% |
| Adrien Richard | 8/10 | 3732 days | 1% |
| Anais Roux | 10/10 | 3745 days | 1% |
| Jamie Serieux | 9/10 | 3747 days | 1% |
| Gerbrand Smidt | 10/10 | 3747 days | 1% |
| Luala F | 10/10 | 3751 days | 1% |
| Gessica | 10/10 | 3752 days | 1% |
| Paul Larauze | 7/10 | 3761 days | 1% |
| Michael Regensburger | 9/10 | 3762 days | 1% |
| Julie Miehling | 8/10 | 3763 days | 1% |
| Nico Wedel | 7/10 | 3763 days | 1% |
| Patrick Thumeyer | 8/10 | 3764 days | 1% |
| Stephanie Hofman | 9/10 | 3765 days | 1% |
| John and Jan | 8/10 | 3766 days | 1% |
| Emily Pohlmann | 8/10 | 3769 days | 1% |
| Rocio Lucero | 10/10 | 3771 days | 1% |
| Ben and Pauline | 9/10 | 3776 days | 1% |
| Ben Schieber | 6/10 | 3783 days | 1% |
| Marlene Goecke | 7/10 | 3783 days | 1% |
| Joris | 10/10 | 3788 days | 1% |
| Philipp | 6/10 | 3788 days | 1% |
| Pierre Alexandre | 7/10 | 3790 days | 1% |
| Bernhard Fichtl | 8/10 | 3792 days | 1% |
| Joana Frever | 10/10 | 3795 days | 1% |
| Katlin Pollinger | 10/10 | 3795 days | 1% |
| Carmen Pramstaller | 6/10 | 3795 days | 1% |
| Stella and Merle | 10/10 | 3800 days | 1% |
| Christine Schtenker | 9/10 | 3800 days | 1% |
| Rebecca Winzig | 9/10 | 3800 days | 1% |
| Michele Winzig | 10/10 | 3800 days | 1% |
| Roland Fischer | 8/10 | 3801 days | 1% |
| Daniel Roedel | 9/10 | 3802 days | 1% |
| Lucile Souday | 10/10 | 3802 days | 1% |
| Tilman | 9/10 | 3804 days | 1% |
| Asborn Damgaard | 10/10 | 3810 days | 1% |
| Meilin | 9/10 | 3811 days | 1% |
| Sascha Kaffenberger | 10/10 | 3813 days | 1% |
| Clare Pickford | 8/10 | 3818 days | 1% |
| Nico | 8/10 | 3820 days | 1% |
| Jonathan Brunetti | 8/10 | 3835 days | 1% |
| Julia Huesam | 9/10 | 3847 days | 1% |
| Isabella | 10/10 | 3849 days | 1% |
| Jessica and Leonie | 9/10 | 3851 days | 1% |
| Selma Krap | 9/10 | 3857 days | 1% |
| Mathieu Brun | 10/10 | 3859 days | 1% |
| Fabian Dilly | 10/10 | 3866 days | 1% |
| Lars Hobrecht | 10/10 | 3866 days | 1% |
| Timo Krueger | 8/10 | 4118 days | 0% |
| Stuart Cook | 8/10 | 4119 days | 0% |
| Manuela Opprecht | 7/10 | 4169 days | 0% |
| Dominik Rehbaum | 9/10 | 4178 days | 0% |
| Bart Hanssen | 7/10 | 4198 days | 0% |
| Denisa Mecikova | 10/10 | 4469 days | 1% |
| Christoph Betten | 4/10 | 4473 days | 0% |
| Christina | 8/10 | 4477 days | 1% |
| Kathrin Lerch | 10/10 | 4477 days | 1% |
| Paolo Cases | 8/10 | 4477 days | 1% |
| Bea Westkam | 10/10 | 4479 days | 1% |
| Christopher Berkhahn | 8/10 | 4479 days | 1% |
| Julia Moellers | 10/10 | 4479 days | 1% |
| Maxime Ripoche | 7/10 | 4504 days | 1% |
| Julie Ledanois | 10/10 | 4506 days | 1% |
| Matthias Freiling | 10/10 | 4521 days | 1% |
| Bertrand Gilles | 8/10 | 4842 days | 1% |
| Rampon | 10/10 | 4847 days | 1% |
| Sarah Horn | 10/10 | 4848 days | 1% |
| Debiesse | 10/10 | 4848 days | 1% |
| Maja Bogdanowicz | 10/10 | 4867 days | 1% |
| Fabian Koitka | 10/10 | 4880 days | 1% |
| Nora and Edward | 9/10 | 4883 days | 1% |
| Judy | 10/10 | 4959 days | 1% |
| Stevie | 10/10 | 4962 days | 1% |
| Krataihai | 10/10 | 4980 days | 1% |
| Jaqi_Gary | 9/10 | 4980 days | 1% |
| KDS_Holiday | 10/10 | 5011 days | 1% |
| Malena | 10/10 | 5225 days | 1% |
| nga | 9/10 | 5225 days | 1% |
| Sabine | 8/10 | 5230 days | 1% |
| Daniel & Manuela | 10/10 | 5231 days | 1% |
| Nora | 9/10 | 5238 days | 1% |
| Janicha Blumenthal | 10/10 | 5239 days | 1% |
| Liz Stokes | 9/10 | 5241 days | 1% |
| Elizabeth Gardner | 9/10 | 5246 days | 1% |
| Norm Cooper | 8/10 | 5246 days | 1% |
| Louisa | 10/10 | 5299 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5320 days | 1% |
| Andreas & Sonja | 9/10 | 5332 days | 1% |
| Theresa | 10/10 | 5332 days | 1% |
| Christina | 9/10 | 5333 days | 1% |
| Laurent P | 10/10 | 5563 days | 1% |
| Michael Orme | 10/10 | 5581 days | 1% |
| Carolin | 8/10 | 5590 days | 1% |
| Lil Irish | 10/10 | 5590 days | 1% |
| Andreas Scholl | 10/10 | 5595 days | 1% |
| Berger | 8/10 | 5595 days | 1% |
| Adam Hayley | 9/10 | 5603 days | 1% |
| Valerie | 10/10 | 5605 days | 1% |
| Ines | 10/10 | 5606 days | 1% |
| Sebastian Engelke | 7/10 | 5607 days | 1% |
| Alan & Gill Geach | 8/10 | 5613 days | 1% |
| Liz Dolman | 8/10 | 5614 days | 1% |
| Daniel Fischer | 8/10 | 5617 days | 1% |
| Katrin & Mark | 9/10 | 5619 days | 1% |
| Moniek Steyaert | 8/10 | 5619 days | 1% |
| Chamton | 7/10 | 5619 days | 1% |
| Andrew Hammond | 10/10 | 5742 days | 1% |
| Richard Spore | 10/10 | 5943 days | 1% |
| Matt Roper | 10/10 | 5947 days | 1% |
| Maria Lorentzen | 10/10 | 5963 days | 1% |
| Helmet Paula | 10/10 | 5969 days | 1% |
| David Rich | 8/10 | 5969 days | 1% |
| Anne Veser | 10/10 | 5976 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5979 days | 1% |
| Ake Erlandsson | 10/10 | 5980 days | 1% |
| Brenda | 10/10 | 5981 days | 1% |
| Robert Scharrenborg | 9/10 | 5983 days | 1% |
| Helen and Hans Walser | 10/10 | 6004 days | 1% |
| gemmav | 9/10 | 6030 days | 1% |
| Andreas Sterki | 8/10 | 6054 days | 1% |
| Roman Hauri | 10/10 | 6058 days | 1% |
| DamienM | 9/10 | 6306 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.