Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 761 days | 100% |
| Backpack On Fire | 10/10 | 2343 days | 5% |
| Amy Lord | 10/10 | 3046 days | 3% |
| Jennie Tollerton | 9/10 | 3135 days | 3% |
| Charles Kulins | 10/10 | 3406 days | 2% |
| Dorthe Soeholm | 10/10 | 3409 days | 2% |
| Soren Soeholm | 8/10 | 3409 days | 2% |
| Ben | 10/10 | 3413 days | 2% |
| Katharina Gans | 10/10 | 3417 days | 2% |
| Orane Lefebuee | 10/10 | 3420 days | 2% |
| Marc Reuter | 8/10 | 3453 days | 2% |
| Ben | 10/10 | 3509 days | 2% |
| Adrien Richard | 8/10 | 3712 days | 1% |
| Anais Roux | 10/10 | 3725 days | 1% |
| Jamie Serieux | 9/10 | 3727 days | 1% |
| Gerbrand Smidt | 10/10 | 3727 days | 1% |
| Luala F | 10/10 | 3731 days | 1% |
| Gessica | 10/10 | 3732 days | 1% |
| Paul Larauze | 7/10 | 3741 days | 1% |
| Michael Regensburger | 9/10 | 3742 days | 1% |
| Julie Miehling | 8/10 | 3743 days | 1% |
| Nico Wedel | 7/10 | 3743 days | 1% |
| Patrick Thumeyer | 8/10 | 3744 days | 1% |
| Stephanie Hofman | 9/10 | 3745 days | 1% |
| John and Jan | 8/10 | 3746 days | 1% |
| Emily Pohlmann | 8/10 | 3749 days | 1% |
| Rocio Lucero | 10/10 | 3751 days | 1% |
| Ben and Pauline | 9/10 | 3756 days | 1% |
| Ben Schieber | 6/10 | 3763 days | 1% |
| Marlene Goecke | 7/10 | 3763 days | 1% |
| Joris | 10/10 | 3768 days | 1% |
| Philipp | 6/10 | 3768 days | 1% |
| Pierre Alexandre | 7/10 | 3770 days | 1% |
| Bernhard Fichtl | 8/10 | 3772 days | 1% |
| Joana Frever | 10/10 | 3775 days | 1% |
| Katlin Pollinger | 10/10 | 3775 days | 1% |
| Carmen Pramstaller | 6/10 | 3775 days | 1% |
| Stella and Merle | 10/10 | 3780 days | 1% |
| Christine Schtenker | 9/10 | 3780 days | 1% |
| Rebecca Winzig | 9/10 | 3780 days | 1% |
| Michele Winzig | 10/10 | 3780 days | 1% |
| Roland Fischer | 8/10 | 3781 days | 1% |
| Daniel Roedel | 9/10 | 3782 days | 1% |
| Lucile Souday | 10/10 | 3782 days | 1% |
| Tilman | 9/10 | 3784 days | 1% |
| Asborn Damgaard | 10/10 | 3790 days | 1% |
| Meilin | 9/10 | 3791 days | 1% |
| Sascha Kaffenberger | 10/10 | 3793 days | 1% |
| Clare Pickford | 8/10 | 3798 days | 1% |
| Nico | 8/10 | 3800 days | 1% |
| Jonathan Brunetti | 8/10 | 3815 days | 1% |
| Julia Huesam | 9/10 | 3827 days | 1% |
| Isabella | 10/10 | 3829 days | 1% |
| Jessica and Leonie | 9/10 | 3831 days | 1% |
| Selma Krap | 9/10 | 3837 days | 1% |
| Mathieu Brun | 10/10 | 3839 days | 1% |
| Fabian Dilly | 10/10 | 3846 days | 1% |
| Lars Hobrecht | 10/10 | 3846 days | 1% |
| Timo Krueger | 8/10 | 4098 days | 0% |
| Stuart Cook | 8/10 | 4099 days | 0% |
| Manuela Opprecht | 7/10 | 4149 days | 0% |
| Dominik Rehbaum | 9/10 | 4158 days | 0% |
| Bart Hanssen | 7/10 | 4178 days | 0% |
| Denisa Mecikova | 10/10 | 4449 days | 1% |
| Christoph Betten | 4/10 | 4453 days | 0% |
| Christina | 8/10 | 4457 days | 1% |
| Kathrin Lerch | 10/10 | 4457 days | 1% |
| Paolo Cases | 8/10 | 4457 days | 1% |
| Bea Westkam | 10/10 | 4459 days | 1% |
| Christopher Berkhahn | 8/10 | 4459 days | 1% |
| Julia Moellers | 10/10 | 4459 days | 1% |
| Maxime Ripoche | 7/10 | 4484 days | 1% |
| Julie Ledanois | 10/10 | 4486 days | 1% |
| Matthias Freiling | 10/10 | 4501 days | 1% |
| Bertrand Gilles | 8/10 | 4822 days | 1% |
| Rampon | 10/10 | 4827 days | 1% |
| Sarah Horn | 10/10 | 4828 days | 1% |
| Debiesse | 10/10 | 4828 days | 1% |
| Maja Bogdanowicz | 10/10 | 4847 days | 1% |
| Fabian Koitka | 10/10 | 4860 days | 1% |
| Nora and Edward | 9/10 | 4863 days | 1% |
| Judy | 10/10 | 4939 days | 1% |
| Stevie | 10/10 | 4942 days | 1% |
| Krataihai | 10/10 | 4960 days | 1% |
| Jaqi_Gary | 9/10 | 4960 days | 1% |
| KDS_Holiday | 10/10 | 4991 days | 1% |
| Malena | 10/10 | 5205 days | 1% |
| nga | 9/10 | 5205 days | 1% |
| Sabine | 8/10 | 5210 days | 1% |
| Daniel & Manuela | 10/10 | 5211 days | 1% |
| Nora | 9/10 | 5218 days | 1% |
| Janicha Blumenthal | 10/10 | 5219 days | 1% |
| Liz Stokes | 9/10 | 5221 days | 1% |
| Elizabeth Gardner | 9/10 | 5226 days | 1% |
| Norm Cooper | 8/10 | 5226 days | 1% |
| Louisa | 10/10 | 5279 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5300 days | 1% |
| Andreas & Sonja | 9/10 | 5312 days | 1% |
| Theresa | 10/10 | 5312 days | 1% |
| Christina | 9/10 | 5313 days | 1% |
| Laurent P | 10/10 | 5543 days | 1% |
| Michael Orme | 10/10 | 5561 days | 1% |
| Carolin | 8/10 | 5570 days | 1% |
| Lil Irish | 10/10 | 5570 days | 1% |
| Andreas Scholl | 10/10 | 5575 days | 1% |
| Berger | 8/10 | 5575 days | 1% |
| Adam Hayley | 9/10 | 5583 days | 1% |
| Valerie | 10/10 | 5585 days | 1% |
| Ines | 10/10 | 5586 days | 1% |
| Sebastian Engelke | 7/10 | 5587 days | 1% |
| Alan & Gill Geach | 8/10 | 5593 days | 1% |
| Liz Dolman | 8/10 | 5594 days | 1% |
| Daniel Fischer | 8/10 | 5597 days | 1% |
| Katrin & Mark | 9/10 | 5599 days | 1% |
| Moniek Steyaert | 8/10 | 5599 days | 1% |
| Chamton | 7/10 | 5599 days | 1% |
| Andrew Hammond | 10/10 | 5722 days | 1% |
| Richard Spore | 10/10 | 5923 days | 1% |
| Matt Roper | 10/10 | 5927 days | 1% |
| Maria Lorentzen | 10/10 | 5943 days | 1% |
| Helmet Paula | 10/10 | 5949 days | 1% |
| David Rich | 8/10 | 5949 days | 1% |
| Anne Veser | 10/10 | 5956 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5959 days | 1% |
| Ake Erlandsson | 10/10 | 5960 days | 1% |
| Brenda | 10/10 | 5961 days | 1% |
| Robert Scharrenborg | 9/10 | 5963 days | 1% |
| Helen and Hans Walser | 10/10 | 5984 days | 1% |
| gemmav | 9/10 | 6010 days | 1% |
| Andreas Sterki | 8/10 | 6034 days | 1% |
| Roman Hauri | 10/10 | 6038 days | 1% |
| DamienM | 9/10 | 6286 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.