Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 821 days | 100% |
| Backpack On Fire | 10/10 | 2403 days | 6% |
| Amy Lord | 10/10 | 3106 days | 4% |
| Jennie Tollerton | 9/10 | 3195 days | 3% |
| Charles Kulins | 10/10 | 3467 days | 2% |
| Dorthe Soeholm | 10/10 | 3469 days | 2% |
| Soren Soeholm | 8/10 | 3469 days | 2% |
| Ben | 10/10 | 3473 days | 2% |
| Katharina Gans | 10/10 | 3477 days | 2% |
| Orane Lefebuee | 10/10 | 3480 days | 2% |
| Marc Reuter | 8/10 | 3513 days | 2% |
| Ben | 10/10 | 3569 days | 2% |
| Adrien Richard | 8/10 | 3772 days | 1% |
| Anais Roux | 10/10 | 3785 days | 1% |
| Jamie Serieux | 9/10 | 3787 days | 1% |
| Gerbrand Smidt | 10/10 | 3787 days | 1% |
| Luala F | 10/10 | 3791 days | 1% |
| Gessica | 10/10 | 3792 days | 1% |
| Paul Larauze | 7/10 | 3801 days | 1% |
| Michael Regensburger | 9/10 | 3802 days | 1% |
| Julie Miehling | 8/10 | 3803 days | 1% |
| Nico Wedel | 7/10 | 3803 days | 1% |
| Patrick Thumeyer | 8/10 | 3804 days | 1% |
| Stephanie Hofman | 9/10 | 3805 days | 1% |
| John and Jan | 8/10 | 3806 days | 1% |
| Emily Pohlmann | 8/10 | 3809 days | 1% |
| Rocio Lucero | 10/10 | 3811 days | 1% |
| Ben and Pauline | 9/10 | 3816 days | 1% |
| Ben Schieber | 6/10 | 3823 days | 1% |
| Marlene Goecke | 7/10 | 3823 days | 1% |
| Joris | 10/10 | 3828 days | 1% |
| Philipp | 6/10 | 3828 days | 1% |
| Pierre Alexandre | 7/10 | 3830 days | 1% |
| Bernhard Fichtl | 8/10 | 3832 days | 1% |
| Joana Frever | 10/10 | 3835 days | 1% |
| Katlin Pollinger | 10/10 | 3835 days | 1% |
| Carmen Pramstaller | 6/10 | 3835 days | 1% |
| Stella and Merle | 10/10 | 3840 days | 1% |
| Christine Schtenker | 9/10 | 3840 days | 1% |
| Rebecca Winzig | 9/10 | 3840 days | 1% |
| Michele Winzig | 10/10 | 3840 days | 1% |
| Roland Fischer | 8/10 | 3841 days | 1% |
| Daniel Roedel | 9/10 | 3842 days | 1% |
| Lucile Souday | 10/10 | 3842 days | 1% |
| Tilman | 9/10 | 3844 days | 1% |
| Asborn Damgaard | 10/10 | 3850 days | 1% |
| Meilin | 9/10 | 3851 days | 1% |
| Sascha Kaffenberger | 10/10 | 3853 days | 1% |
| Clare Pickford | 8/10 | 3858 days | 1% |
| Nico | 8/10 | 3860 days | 1% |
| Jonathan Brunetti | 8/10 | 3875 days | 1% |
| Julia Huesam | 9/10 | 3887 days | 1% |
| Isabella | 10/10 | 3889 days | 1% |
| Jessica and Leonie | 9/10 | 3891 days | 1% |
| Selma Krap | 9/10 | 3897 days | 1% |
| Mathieu Brun | 10/10 | 3899 days | 1% |
| Fabian Dilly | 10/10 | 3906 days | 1% |
| Lars Hobrecht | 10/10 | 3906 days | 1% |
| Timo Krueger | 8/10 | 4158 days | 0% |
| Stuart Cook | 8/10 | 4159 days | 0% |
| Manuela Opprecht | 7/10 | 4209 days | 0% |
| Dominik Rehbaum | 9/10 | 4218 days | 0% |
| Bart Hanssen | 7/10 | 4238 days | 0% |
| Denisa Mecikova | 10/10 | 4509 days | 1% |
| Christoph Betten | 4/10 | 4513 days | 1% |
| Christina | 8/10 | 4517 days | 1% |
| Kathrin Lerch | 10/10 | 4517 days | 1% |
| Paolo Cases | 8/10 | 4517 days | 1% |
| Bea Westkam | 10/10 | 4519 days | 1% |
| Christopher Berkhahn | 8/10 | 4519 days | 1% |
| Julia Moellers | 10/10 | 4519 days | 1% |
| Maxime Ripoche | 7/10 | 4544 days | 1% |
| Julie Ledanois | 10/10 | 4546 days | 1% |
| Matthias Freiling | 10/10 | 4561 days | 1% |
| Bertrand Gilles | 8/10 | 4882 days | 1% |
| Rampon | 10/10 | 4887 days | 1% |
| Sarah Horn | 10/10 | 4888 days | 1% |
| Debiesse | 10/10 | 4888 days | 1% |
| Maja Bogdanowicz | 10/10 | 4907 days | 1% |
| Fabian Koitka | 10/10 | 4920 days | 1% |
| Nora and Edward | 9/10 | 4923 days | 1% |
| Judy | 10/10 | 4999 days | 1% |
| Stevie | 10/10 | 5002 days | 1% |
| Krataihai | 10/10 | 5020 days | 1% |
| Jaqi_Gary | 9/10 | 5020 days | 1% |
| KDS_Holiday | 10/10 | 5051 days | 1% |
| Malena | 10/10 | 5265 days | 1% |
| nga | 9/10 | 5265 days | 1% |
| Sabine | 8/10 | 5270 days | 1% |
| Daniel & Manuela | 10/10 | 5271 days | 1% |
| Nora | 9/10 | 5278 days | 1% |
| Janicha Blumenthal | 10/10 | 5279 days | 1% |
| Liz Stokes | 9/10 | 5281 days | 1% |
| Elizabeth Gardner | 9/10 | 5286 days | 1% |
| Norm Cooper | 8/10 | 5286 days | 1% |
| Louisa | 10/10 | 5339 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5360 days | 1% |
| Andreas & Sonja | 9/10 | 5372 days | 1% |
| Theresa | 10/10 | 5372 days | 1% |
| Christina | 9/10 | 5373 days | 1% |
| Laurent P | 10/10 | 5603 days | 1% |
| Michael Orme | 10/10 | 5621 days | 1% |
| Carolin | 8/10 | 5630 days | 1% |
| Lil Irish | 10/10 | 5630 days | 1% |
| Andreas Scholl | 10/10 | 5635 days | 1% |
| Berger | 8/10 | 5635 days | 1% |
| Adam Hayley | 9/10 | 5643 days | 1% |
| Valerie | 10/10 | 5645 days | 1% |
| Ines | 10/10 | 5646 days | 1% |
| Sebastian Engelke | 7/10 | 5647 days | 1% |
| Alan & Gill Geach | 8/10 | 5653 days | 1% |
| Liz Dolman | 8/10 | 5654 days | 1% |
| Daniel Fischer | 8/10 | 5657 days | 1% |
| Katrin & Mark | 9/10 | 5659 days | 1% |
| Moniek Steyaert | 8/10 | 5659 days | 1% |
| Chamton | 7/10 | 5659 days | 1% |
| Andrew Hammond | 10/10 | 5782 days | 1% |
| Richard Spore | 10/10 | 5983 days | 1% |
| Matt Roper | 10/10 | 5987 days | 1% |
| Maria Lorentzen | 10/10 | 6003 days | 1% |
| Helmet Paula | 10/10 | 6009 days | 1% |
| David Rich | 8/10 | 6009 days | 1% |
| Anne Veser | 10/10 | 6016 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 6019 days | 1% |
| Ake Erlandsson | 10/10 | 6020 days | 1% |
| Brenda | 10/10 | 6021 days | 1% |
| Robert Scharrenborg | 9/10 | 6023 days | 1% |
| Helen and Hans Walser | 10/10 | 6044 days | 1% |
| gemmav | 9/10 | 6070 days | 1% |
| Andreas Sterki | 8/10 | 6094 days | 1% |
| Roman Hauri | 10/10 | 6098 days | 1% |
| DamienM | 9/10 | 6346 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.