Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 800 days | 100% |
| Backpack On Fire | 10/10 | 2382 days | 6% |
| Amy Lord | 10/10 | 3085 days | 4% |
| Jennie Tollerton | 9/10 | 3174 days | 3% |
| Charles Kulins | 10/10 | 3446 days | 2% |
| Dorthe Soeholm | 10/10 | 3448 days | 2% |
| Soren Soeholm | 8/10 | 3448 days | 2% |
| Ben | 10/10 | 3452 days | 2% |
| Katharina Gans | 10/10 | 3456 days | 2% |
| Orane Lefebuee | 10/10 | 3459 days | 2% |
| Marc Reuter | 8/10 | 3492 days | 2% |
| Ben | 10/10 | 3548 days | 2% |
| Adrien Richard | 8/10 | 3751 days | 1% |
| Anais Roux | 10/10 | 3764 days | 1% |
| Jamie Serieux | 9/10 | 3766 days | 1% |
| Gerbrand Smidt | 10/10 | 3766 days | 1% |
| Luala F | 10/10 | 3770 days | 1% |
| Gessica | 10/10 | 3771 days | 1% |
| Paul Larauze | 7/10 | 3780 days | 1% |
| Michael Regensburger | 9/10 | 3781 days | 1% |
| Julie Miehling | 8/10 | 3782 days | 1% |
| Nico Wedel | 7/10 | 3782 days | 1% |
| Patrick Thumeyer | 8/10 | 3783 days | 1% |
| Stephanie Hofman | 9/10 | 3784 days | 1% |
| John and Jan | 8/10 | 3785 days | 1% |
| Emily Pohlmann | 8/10 | 3788 days | 1% |
| Rocio Lucero | 10/10 | 3790 days | 1% |
| Ben and Pauline | 9/10 | 3795 days | 1% |
| Ben Schieber | 6/10 | 3802 days | 1% |
| Marlene Goecke | 7/10 | 3802 days | 1% |
| Joris | 10/10 | 3807 days | 1% |
| Philipp | 6/10 | 3807 days | 1% |
| Pierre Alexandre | 7/10 | 3809 days | 1% |
| Bernhard Fichtl | 8/10 | 3811 days | 1% |
| Joana Frever | 10/10 | 3814 days | 1% |
| Katlin Pollinger | 10/10 | 3814 days | 1% |
| Carmen Pramstaller | 6/10 | 3814 days | 1% |
| Stella and Merle | 10/10 | 3819 days | 1% |
| Christine Schtenker | 9/10 | 3819 days | 1% |
| Rebecca Winzig | 9/10 | 3819 days | 1% |
| Michele Winzig | 10/10 | 3819 days | 1% |
| Roland Fischer | 8/10 | 3820 days | 1% |
| Daniel Roedel | 9/10 | 3821 days | 1% |
| Lucile Souday | 10/10 | 3821 days | 1% |
| Tilman | 9/10 | 3823 days | 1% |
| Asborn Damgaard | 10/10 | 3829 days | 1% |
| Meilin | 9/10 | 3830 days | 1% |
| Sascha Kaffenberger | 10/10 | 3832 days | 1% |
| Clare Pickford | 8/10 | 3837 days | 1% |
| Nico | 8/10 | 3839 days | 1% |
| Jonathan Brunetti | 8/10 | 3854 days | 1% |
| Julia Huesam | 9/10 | 3866 days | 1% |
| Isabella | 10/10 | 3868 days | 1% |
| Jessica and Leonie | 9/10 | 3870 days | 1% |
| Selma Krap | 9/10 | 3876 days | 1% |
| Mathieu Brun | 10/10 | 3878 days | 1% |
| Fabian Dilly | 10/10 | 3885 days | 1% |
| Lars Hobrecht | 10/10 | 3885 days | 1% |
| Timo Krueger | 8/10 | 4137 days | 0% |
| Stuart Cook | 8/10 | 4138 days | 0% |
| Manuela Opprecht | 7/10 | 4188 days | 0% |
| Dominik Rehbaum | 9/10 | 4197 days | 0% |
| Bart Hanssen | 7/10 | 4217 days | 0% |
| Denisa Mecikova | 10/10 | 4488 days | 1% |
| Christoph Betten | 4/10 | 4492 days | 1% |
| Christina | 8/10 | 4496 days | 1% |
| Kathrin Lerch | 10/10 | 4496 days | 1% |
| Paolo Cases | 8/10 | 4496 days | 1% |
| Bea Westkam | 10/10 | 4498 days | 1% |
| Christopher Berkhahn | 8/10 | 4498 days | 1% |
| Julia Moellers | 10/10 | 4498 days | 1% |
| Maxime Ripoche | 7/10 | 4523 days | 1% |
| Julie Ledanois | 10/10 | 4525 days | 1% |
| Matthias Freiling | 10/10 | 4540 days | 1% |
| Bertrand Gilles | 8/10 | 4861 days | 1% |
| Rampon | 10/10 | 4866 days | 1% |
| Sarah Horn | 10/10 | 4867 days | 1% |
| Debiesse | 10/10 | 4867 days | 1% |
| Maja Bogdanowicz | 10/10 | 4886 days | 1% |
| Fabian Koitka | 10/10 | 4899 days | 1% |
| Nora and Edward | 9/10 | 4902 days | 1% |
| Judy | 10/10 | 4978 days | 1% |
| Stevie | 10/10 | 4981 days | 1% |
| Krataihai | 10/10 | 4999 days | 1% |
| Jaqi_Gary | 9/10 | 4999 days | 1% |
| KDS_Holiday | 10/10 | 5030 days | 1% |
| Malena | 10/10 | 5244 days | 1% |
| nga | 9/10 | 5244 days | 1% |
| Sabine | 8/10 | 5249 days | 1% |
| Daniel & Manuela | 10/10 | 5250 days | 1% |
| Nora | 9/10 | 5257 days | 1% |
| Janicha Blumenthal | 10/10 | 5258 days | 1% |
| Liz Stokes | 9/10 | 5260 days | 1% |
| Elizabeth Gardner | 9/10 | 5265 days | 1% |
| Norm Cooper | 8/10 | 5265 days | 1% |
| Louisa | 10/10 | 5318 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5339 days | 1% |
| Andreas & Sonja | 9/10 | 5351 days | 1% |
| Theresa | 10/10 | 5351 days | 1% |
| Christina | 9/10 | 5352 days | 1% |
| Laurent P | 10/10 | 5582 days | 1% |
| Michael Orme | 10/10 | 5600 days | 1% |
| Carolin | 8/10 | 5609 days | 1% |
| Lil Irish | 10/10 | 5609 days | 1% |
| Andreas Scholl | 10/10 | 5614 days | 1% |
| Berger | 8/10 | 5614 days | 1% |
| Adam Hayley | 9/10 | 5622 days | 1% |
| Valerie | 10/10 | 5624 days | 1% |
| Ines | 10/10 | 5625 days | 1% |
| Sebastian Engelke | 7/10 | 5626 days | 1% |
| Alan & Gill Geach | 8/10 | 5632 days | 1% |
| Liz Dolman | 8/10 | 5633 days | 1% |
| Daniel Fischer | 8/10 | 5636 days | 1% |
| Katrin & Mark | 9/10 | 5638 days | 1% |
| Moniek Steyaert | 8/10 | 5638 days | 1% |
| Chamton | 7/10 | 5638 days | 1% |
| Andrew Hammond | 10/10 | 5761 days | 1% |
| Richard Spore | 10/10 | 5962 days | 1% |
| Matt Roper | 10/10 | 5966 days | 1% |
| Maria Lorentzen | 10/10 | 5982 days | 1% |
| Helmet Paula | 10/10 | 5988 days | 1% |
| David Rich | 8/10 | 5988 days | 1% |
| Anne Veser | 10/10 | 5995 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5998 days | 1% |
| Ake Erlandsson | 10/10 | 5999 days | 1% |
| Brenda | 10/10 | 6000 days | 1% |
| Robert Scharrenborg | 9/10 | 6002 days | 1% |
| Helen and Hans Walser | 10/10 | 6023 days | 1% |
| gemmav | 9/10 | 6049 days | 1% |
| Andreas Sterki | 8/10 | 6073 days | 1% |
| Roman Hauri | 10/10 | 6077 days | 1% |
| DamienM | 9/10 | 6325 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.