Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 922 days | 100% |
| Backpack On Fire | 10/10 | 2504 days | 7% |
| Amy Lord | 10/10 | 3207 days | 4% |
| Jennie Tollerton | 9/10 | 3296 days | 4% |
| Charles Kulins | 10/10 | 3567 days | 3% |
| Dorthe Soeholm | 10/10 | 3570 days | 3% |
| Soren Soeholm | 8/10 | 3570 days | 3% |
| Ben | 10/10 | 3574 days | 3% |
| Katharina Gans | 10/10 | 3578 days | 3% |
| Orane Lefebuee | 10/10 | 3581 days | 3% |
| Marc Reuter | 8/10 | 3614 days | 3% |
| Ben | 10/10 | 3670 days | 3% |
| Adrien Richard | 8/10 | 3873 days | 2% |
| Anais Roux | 10/10 | 3886 days | 2% |
| Jamie Serieux | 9/10 | 3888 days | 2% |
| Gerbrand Smidt | 10/10 | 3888 days | 2% |
| Luala F | 10/10 | 3892 days | 2% |
| Gessica | 10/10 | 3893 days | 2% |
| Paul Larauze | 7/10 | 3902 days | 2% |
| Michael Regensburger | 9/10 | 3903 days | 2% |
| Julie Miehling | 8/10 | 3904 days | 2% |
| Nico Wedel | 7/10 | 3904 days | 2% |
| Patrick Thumeyer | 8/10 | 3905 days | 2% |
| Stephanie Hofman | 9/10 | 3906 days | 2% |
| John and Jan | 8/10 | 3907 days | 2% |
| Emily Pohlmann | 8/10 | 3910 days | 2% |
| Rocio Lucero | 10/10 | 3912 days | 2% |
| Ben and Pauline | 9/10 | 3917 days | 2% |
| Ben Schieber | 6/10 | 3924 days | 1% |
| Marlene Goecke | 7/10 | 3924 days | 1% |
| Joris | 10/10 | 3929 days | 2% |
| Philipp | 6/10 | 3929 days | 1% |
| Pierre Alexandre | 7/10 | 3931 days | 1% |
| Bernhard Fichtl | 8/10 | 3933 days | 2% |
| Joana Frever | 10/10 | 3936 days | 2% |
| Katlin Pollinger | 10/10 | 3936 days | 2% |
| Carmen Pramstaller | 6/10 | 3936 days | 1% |
| Stella and Merle | 10/10 | 3941 days | 2% |
| Christine Schtenker | 9/10 | 3941 days | 2% |
| Rebecca Winzig | 9/10 | 3941 days | 2% |
| Michele Winzig | 10/10 | 3941 days | 2% |
| Roland Fischer | 8/10 | 3942 days | 1% |
| Daniel Roedel | 9/10 | 3943 days | 2% |
| Lucile Souday | 10/10 | 3943 days | 2% |
| Tilman | 9/10 | 3945 days | 1% |
| Asborn Damgaard | 10/10 | 3951 days | 1% |
| Meilin | 9/10 | 3952 days | 1% |
| Sascha Kaffenberger | 10/10 | 3954 days | 1% |
| Clare Pickford | 8/10 | 3959 days | 1% |
| Nico | 8/10 | 3961 days | 1% |
| Jonathan Brunetti | 8/10 | 3976 days | 1% |
| Julia Huesam | 9/10 | 3988 days | 1% |
| Isabella | 10/10 | 3990 days | 1% |
| Jessica and Leonie | 9/10 | 3992 days | 1% |
| Selma Krap | 9/10 | 3998 days | 1% |
| Mathieu Brun | 10/10 | 4000 days | 1% |
| Fabian Dilly | 10/10 | 4007 days | 1% |
| Lars Hobrecht | 10/10 | 4007 days | 1% |
| Timo Krueger | 8/10 | 4259 days | 0% |
| Stuart Cook | 8/10 | 4260 days | 0% |
| Manuela Opprecht | 7/10 | 4310 days | 0% |
| Dominik Rehbaum | 9/10 | 4319 days | 0% |
| Bart Hanssen | 7/10 | 4339 days | 0% |
| Denisa Mecikova | 10/10 | 4610 days | 2% |
| Christoph Betten | 4/10 | 4614 days | 1% |
| Christina | 8/10 | 4618 days | 2% |
| Kathrin Lerch | 10/10 | 4618 days | 2% |
| Paolo Cases | 8/10 | 4618 days | 2% |
| Bea Westkam | 10/10 | 4620 days | 2% |
| Christopher Berkhahn | 8/10 | 4620 days | 2% |
| Julia Moellers | 10/10 | 4620 days | 2% |
| Maxime Ripoche | 7/10 | 4645 days | 2% |
| Julie Ledanois | 10/10 | 4647 days | 2% |
| Matthias Freiling | 10/10 | 4662 days | 2% |
| Bertrand Gilles | 8/10 | 4983 days | 2% |
| Rampon | 10/10 | 4988 days | 2% |
| Sarah Horn | 10/10 | 4989 days | 2% |
| Debiesse | 10/10 | 4989 days | 2% |
| Maja Bogdanowicz | 10/10 | 5008 days | 2% |
| Fabian Koitka | 10/10 | 5021 days | 2% |
| Nora and Edward | 9/10 | 5024 days | 2% |
| Judy | 10/10 | 5100 days | 2% |
| Stevie | 10/10 | 5103 days | 2% |
| Krataihai | 10/10 | 5121 days | 2% |
| Jaqi_Gary | 9/10 | 5121 days | 2% |
| KDS_Holiday | 10/10 | 5152 days | 2% |
| Malena | 10/10 | 5366 days | 2% |
| nga | 9/10 | 5366 days | 2% |
| Sabine | 8/10 | 5371 days | 2% |
| Daniel & Manuela | 10/10 | 5372 days | 2% |
| Nora | 9/10 | 5379 days | 2% |
| Janicha Blumenthal | 10/10 | 5380 days | 2% |
| Liz Stokes | 9/10 | 5382 days | 2% |
| Elizabeth Gardner | 9/10 | 5387 days | 2% |
| Norm Cooper | 8/10 | 5387 days | 2% |
| Louisa | 10/10 | 5440 days | 2% |
| Mark & Beth Kaufman | 9/10 | 5461 days | 2% |
| Andreas & Sonja | 9/10 | 5473 days | 2% |
| Theresa | 10/10 | 5473 days | 2% |
| Christina | 9/10 | 5474 days | 2% |
| Laurent P | 10/10 | 5704 days | 2% |
| Michael Orme | 10/10 | 5722 days | 2% |
| Carolin | 8/10 | 5731 days | 2% |
| Lil Irish | 10/10 | 5731 days | 2% |
| Andreas Scholl | 10/10 | 5736 days | 2% |
| Berger | 8/10 | 5736 days | 2% |
| Adam Hayley | 9/10 | 5744 days | 2% |
| Valerie | 10/10 | 5746 days | 2% |
| Ines | 10/10 | 5747 days | 2% |
| Sebastian Engelke | 7/10 | 5748 days | 2% |
| Alan & Gill Geach | 8/10 | 5754 days | 2% |
| Liz Dolman | 8/10 | 5755 days | 2% |
| Daniel Fischer | 8/10 | 5758 days | 2% |
| Katrin & Mark | 9/10 | 5760 days | 2% |
| Moniek Steyaert | 8/10 | 5760 days | 2% |
| Chamton | 7/10 | 5760 days | 2% |
| Andrew Hammond | 10/10 | 5883 days | 2% |
| Richard Spore | 10/10 | 6084 days | 2% |
| Matt Roper | 10/10 | 6088 days | 2% |
| Maria Lorentzen | 10/10 | 6104 days | 2% |
| Helmet Paula | 10/10 | 6110 days | 2% |
| David Rich | 8/10 | 6110 days | 2% |
| Anne Veser | 10/10 | 6117 days | 2% |
| Valerie Van Hemelrijck | 7/10 | 6120 days | 2% |
| Ake Erlandsson | 10/10 | 6121 days | 2% |
| Brenda | 10/10 | 6122 days | 2% |
| Robert Scharrenborg | 9/10 | 6124 days | 2% |
| Helen and Hans Walser | 10/10 | 6145 days | 2% |
| gemmav | 9/10 | 6171 days | 2% |
| Andreas Sterki | 8/10 | 6195 days | 2% |
| Roman Hauri | 10/10 | 6199 days | 2% |
| DamienM | 9/10 | 6447 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.