Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 882 days | 100% |
| Backpack On Fire | 10/10 | 2464 days | 6% |
| Amy Lord | 10/10 | 3167 days | 4% |
| Jennie Tollerton | 9/10 | 3256 days | 4% |
| Charles Kulins | 10/10 | 3527 days | 3% |
| Dorthe Soeholm | 10/10 | 3530 days | 3% |
| Soren Soeholm | 8/10 | 3530 days | 3% |
| Ben | 10/10 | 3534 days | 3% |
| Katharina Gans | 10/10 | 3538 days | 3% |
| Orane Lefebuee | 10/10 | 3541 days | 3% |
| Marc Reuter | 8/10 | 3574 days | 3% |
| Ben | 10/10 | 3630 days | 2% |
| Adrien Richard | 8/10 | 3833 days | 2% |
| Anais Roux | 10/10 | 3846 days | 2% |
| Jamie Serieux | 9/10 | 3848 days | 2% |
| Gerbrand Smidt | 10/10 | 3848 days | 2% |
| Luala F | 10/10 | 3852 days | 2% |
| Gessica | 10/10 | 3853 days | 2% |
| Paul Larauze | 7/10 | 3862 days | 1% |
| Michael Regensburger | 9/10 | 3863 days | 2% |
| Julie Miehling | 8/10 | 3864 days | 2% |
| Nico Wedel | 7/10 | 3864 days | 1% |
| Patrick Thumeyer | 8/10 | 3865 days | 2% |
| Stephanie Hofman | 9/10 | 3866 days | 2% |
| John and Jan | 8/10 | 3867 days | 2% |
| Emily Pohlmann | 8/10 | 3870 days | 1% |
| Rocio Lucero | 10/10 | 3872 days | 2% |
| Ben and Pauline | 9/10 | 3877 days | 1% |
| Ben Schieber | 6/10 | 3884 days | 1% |
| Marlene Goecke | 7/10 | 3884 days | 1% |
| Joris | 10/10 | 3889 days | 1% |
| Philipp | 6/10 | 3889 days | 1% |
| Pierre Alexandre | 7/10 | 3891 days | 1% |
| Bernhard Fichtl | 8/10 | 3893 days | 1% |
| Joana Frever | 10/10 | 3896 days | 1% |
| Katlin Pollinger | 10/10 | 3896 days | 1% |
| Carmen Pramstaller | 6/10 | 3896 days | 1% |
| Stella and Merle | 10/10 | 3901 days | 1% |
| Christine Schtenker | 9/10 | 3901 days | 1% |
| Rebecca Winzig | 9/10 | 3901 days | 1% |
| Michele Winzig | 10/10 | 3901 days | 1% |
| Roland Fischer | 8/10 | 3902 days | 1% |
| Daniel Roedel | 9/10 | 3903 days | 1% |
| Lucile Souday | 10/10 | 3903 days | 1% |
| Tilman | 9/10 | 3905 days | 1% |
| Asborn Damgaard | 10/10 | 3911 days | 1% |
| Meilin | 9/10 | 3912 days | 1% |
| Sascha Kaffenberger | 10/10 | 3914 days | 1% |
| Clare Pickford | 8/10 | 3919 days | 1% |
| Nico | 8/10 | 3921 days | 1% |
| Jonathan Brunetti | 8/10 | 3936 days | 1% |
| Julia Huesam | 9/10 | 3948 days | 1% |
| Isabella | 10/10 | 3950 days | 1% |
| Jessica and Leonie | 9/10 | 3952 days | 1% |
| Selma Krap | 9/10 | 3958 days | 1% |
| Mathieu Brun | 10/10 | 3960 days | 1% |
| Fabian Dilly | 10/10 | 3967 days | 1% |
| Lars Hobrecht | 10/10 | 3967 days | 1% |
| Timo Krueger | 8/10 | 4219 days | 0% |
| Stuart Cook | 8/10 | 4220 days | 0% |
| Manuela Opprecht | 7/10 | 4270 days | 0% |
| Dominik Rehbaum | 9/10 | 4279 days | 0% |
| Bart Hanssen | 7/10 | 4299 days | 0% |
| Denisa Mecikova | 10/10 | 4570 days | 2% |
| Christoph Betten | 4/10 | 4574 days | 1% |
| Christina | 8/10 | 4578 days | 2% |
| Kathrin Lerch | 10/10 | 4578 days | 2% |
| Paolo Cases | 8/10 | 4578 days | 2% |
| Bea Westkam | 10/10 | 4580 days | 2% |
| Christopher Berkhahn | 8/10 | 4580 days | 2% |
| Julia Moellers | 10/10 | 4580 days | 2% |
| Maxime Ripoche | 7/10 | 4605 days | 1% |
| Julie Ledanois | 10/10 | 4607 days | 2% |
| Matthias Freiling | 10/10 | 4622 days | 2% |
| Bertrand Gilles | 8/10 | 4943 days | 2% |
| Rampon | 10/10 | 4948 days | 2% |
| Sarah Horn | 10/10 | 4949 days | 2% |
| Debiesse | 10/10 | 4949 days | 2% |
| Maja Bogdanowicz | 10/10 | 4968 days | 2% |
| Fabian Koitka | 10/10 | 4981 days | 2% |
| Nora and Edward | 9/10 | 4984 days | 2% |
| Judy | 10/10 | 5060 days | 2% |
| Stevie | 10/10 | 5063 days | 2% |
| Krataihai | 10/10 | 5081 days | 2% |
| Jaqi_Gary | 9/10 | 5081 days | 2% |
| KDS_Holiday | 10/10 | 5112 days | 2% |
| Malena | 10/10 | 5326 days | 2% |
| nga | 9/10 | 5326 days | 2% |
| Sabine | 8/10 | 5331 days | 2% |
| Daniel & Manuela | 10/10 | 5332 days | 2% |
| Nora | 9/10 | 5339 days | 2% |
| Janicha Blumenthal | 10/10 | 5340 days | 2% |
| Liz Stokes | 9/10 | 5342 days | 2% |
| Elizabeth Gardner | 9/10 | 5347 days | 2% |
| Norm Cooper | 8/10 | 5347 days | 2% |
| Louisa | 10/10 | 5400 days | 2% |
| Mark & Beth Kaufman | 9/10 | 5421 days | 2% |
| Andreas & Sonja | 9/10 | 5433 days | 2% |
| Theresa | 10/10 | 5433 days | 2% |
| Christina | 9/10 | 5434 days | 2% |
| Laurent P | 10/10 | 5664 days | 2% |
| Michael Orme | 10/10 | 5682 days | 2% |
| Carolin | 8/10 | 5691 days | 2% |
| Lil Irish | 10/10 | 5691 days | 2% |
| Andreas Scholl | 10/10 | 5696 days | 2% |
| Berger | 8/10 | 5696 days | 2% |
| Adam Hayley | 9/10 | 5704 days | 2% |
| Valerie | 10/10 | 5706 days | 2% |
| Ines | 10/10 | 5707 days | 2% |
| Sebastian Engelke | 7/10 | 5708 days | 1% |
| Alan & Gill Geach | 8/10 | 5714 days | 2% |
| Liz Dolman | 8/10 | 5715 days | 2% |
| Daniel Fischer | 8/10 | 5718 days | 2% |
| Katrin & Mark | 9/10 | 5720 days | 2% |
| Moniek Steyaert | 8/10 | 5720 days | 2% |
| Chamton | 7/10 | 5720 days | 1% |
| Andrew Hammond | 10/10 | 5843 days | 2% |
| Richard Spore | 10/10 | 6044 days | 2% |
| Matt Roper | 10/10 | 6048 days | 2% |
| Maria Lorentzen | 10/10 | 6064 days | 2% |
| Helmet Paula | 10/10 | 6070 days | 2% |
| David Rich | 8/10 | 6070 days | 2% |
| Anne Veser | 10/10 | 6077 days | 2% |
| Valerie Van Hemelrijck | 7/10 | 6080 days | 1% |
| Ake Erlandsson | 10/10 | 6081 days | 2% |
| Brenda | 10/10 | 6082 days | 2% |
| Robert Scharrenborg | 9/10 | 6084 days | 2% |
| Helen and Hans Walser | 10/10 | 6105 days | 2% |
| gemmav | 9/10 | 6131 days | 2% |
| Andreas Sterki | 8/10 | 6155 days | 2% |
| Roman Hauri | 10/10 | 6159 days | 2% |
| DamienM | 9/10 | 6407 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.