Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 660 days | 100% |
| Backpack On Fire | 10/10 | 2242 days | 6% |
| Amy Lord | 10/10 | 2945 days | 4% |
| Jennie Tollerton | 9/10 | 3034 days | 3% |
| Charles Kulins | 10/10 | 3305 days | 3% |
| Dorthe Soeholm | 10/10 | 3308 days | 3% |
| Soren Soeholm | 8/10 | 3308 days | 3% |
| Ben | 10/10 | 3312 days | 3% |
| Katharina Gans | 10/10 | 3316 days | 3% |
| Orane Lefebuee | 10/10 | 3319 days | 3% |
| Marc Reuter | 8/10 | 3352 days | 3% |
| Ben | 10/10 | 3408 days | 2% |
| Adrien Richard | 8/10 | 3611 days | 2% |
| Anais Roux | 10/10 | 3624 days | 2% |
| Jamie Serieux | 9/10 | 3626 days | 2% |
| Gerbrand Smidt | 10/10 | 3626 days | 2% |
| Luala F | 10/10 | 3630 days | 2% |
| Gessica | 10/10 | 3631 days | 2% |
| Paul Larauze | 7/10 | 3640 days | 2% |
| Michael Regensburger | 9/10 | 3641 days | 2% |
| Julie Miehling | 8/10 | 3642 days | 2% |
| Nico Wedel | 7/10 | 3642 days | 2% |
| Patrick Thumeyer | 8/10 | 3643 days | 2% |
| Stephanie Hofman | 9/10 | 3644 days | 2% |
| John and Jan | 8/10 | 3645 days | 2% |
| Emily Pohlmann | 8/10 | 3648 days | 2% |
| Rocio Lucero | 10/10 | 3650 days | 2% |
| Ben and Pauline | 9/10 | 3655 days | 2% |
| Ben Schieber | 6/10 | 3662 days | 2% |
| Marlene Goecke | 7/10 | 3662 days | 2% |
| Joris | 10/10 | 3667 days | 2% |
| Philipp | 6/10 | 3667 days | 2% |
| Pierre Alexandre | 7/10 | 3669 days | 2% |
| Bernhard Fichtl | 8/10 | 3671 days | 2% |
| Joana Frever | 10/10 | 3674 days | 2% |
| Katlin Pollinger | 10/10 | 3674 days | 2% |
| Carmen Pramstaller | 6/10 | 3674 days | 2% |
| Stella and Merle | 10/10 | 3679 days | 2% |
| Christine Schtenker | 9/10 | 3679 days | 2% |
| Rebecca Winzig | 9/10 | 3679 days | 2% |
| Michele Winzig | 10/10 | 3679 days | 2% |
| Roland Fischer | 8/10 | 3680 days | 2% |
| Daniel Roedel | 9/10 | 3681 days | 2% |
| Lucile Souday | 10/10 | 3681 days | 2% |
| Tilman | 9/10 | 3683 days | 2% |
| Asborn Damgaard | 10/10 | 3689 days | 2% |
| Meilin | 9/10 | 3690 days | 2% |
| Sascha Kaffenberger | 10/10 | 3692 days | 2% |
| Clare Pickford | 8/10 | 3697 days | 2% |
| Nico | 8/10 | 3699 days | 2% |
| Jonathan Brunetti | 8/10 | 3714 days | 2% |
| Julia Huesam | 9/10 | 3726 days | 2% |
| Isabella | 10/10 | 3728 days | 2% |
| Jessica and Leonie | 9/10 | 3730 days | 2% |
| Selma Krap | 9/10 | 3736 days | 2% |
| Mathieu Brun | 10/10 | 3738 days | 2% |
| Fabian Dilly | 10/10 | 3745 days | 2% |
| Lars Hobrecht | 10/10 | 3745 days | 2% |
| Timo Krueger | 8/10 | 3997 days | 1% |
| Stuart Cook | 8/10 | 3998 days | 1% |
| Manuela Opprecht | 7/10 | 4048 days | 1% |
| Dominik Rehbaum | 9/10 | 4057 days | 1% |
| Bart Hanssen | 7/10 | 4077 days | 1% |
| Denisa Mecikova | 10/10 | 4348 days | 0% |
| Christoph Betten | 4/10 | 4352 days | 0% |
| Christina | 8/10 | 4356 days | 0% |
| Kathrin Lerch | 10/10 | 4356 days | 0% |
| Paolo Cases | 8/10 | 4356 days | 0% |
| Bea Westkam | 10/10 | 4358 days | 0% |
| Christopher Berkhahn | 8/10 | 4358 days | 0% |
| Julia Moellers | 10/10 | 4358 days | 0% |
| Maxime Ripoche | 7/10 | 4383 days | 1% |
| Julie Ledanois | 10/10 | 4385 days | 1% |
| Matthias Freiling | 10/10 | 4400 days | 1% |
| Bertrand Gilles | 8/10 | 4721 days | 1% |
| Rampon | 10/10 | 4726 days | 1% |
| Sarah Horn | 10/10 | 4727 days | 1% |
| Debiesse | 10/10 | 4727 days | 1% |
| Maja Bogdanowicz | 10/10 | 4746 days | 1% |
| Fabian Koitka | 10/10 | 4759 days | 1% |
| Nora and Edward | 9/10 | 4762 days | 1% |
| Judy | 10/10 | 4838 days | 1% |
| Stevie | 10/10 | 4841 days | 1% |
| Krataihai | 10/10 | 4859 days | 1% |
| Jaqi_Gary | 9/10 | 4859 days | 1% |
| KDS_Holiday | 10/10 | 4890 days | 1% |
| Malena | 10/10 | 5104 days | 1% |
| nga | 9/10 | 5104 days | 1% |
| Sabine | 8/10 | 5109 days | 1% |
| Daniel & Manuela | 10/10 | 5110 days | 1% |
| Nora | 9/10 | 5117 days | 1% |
| Janicha Blumenthal | 10/10 | 5118 days | 1% |
| Liz Stokes | 9/10 | 5120 days | 1% |
| Elizabeth Gardner | 9/10 | 5125 days | 1% |
| Norm Cooper | 8/10 | 5125 days | 1% |
| Louisa | 10/10 | 5178 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5199 days | 1% |
| Andreas & Sonja | 9/10 | 5211 days | 1% |
| Theresa | 10/10 | 5211 days | 1% |
| Christina | 9/10 | 5212 days | 1% |
| Laurent P | 10/10 | 5442 days | 1% |
| Michael Orme | 10/10 | 5460 days | 1% |
| Carolin | 8/10 | 5469 days | 1% |
| Lil Irish | 10/10 | 5469 days | 1% |
| Andreas Scholl | 10/10 | 5474 days | 1% |
| Berger | 8/10 | 5474 days | 1% |
| Adam Hayley | 9/10 | 5482 days | 1% |
| Valerie | 10/10 | 5484 days | 1% |
| Ines | 10/10 | 5485 days | 1% |
| Sebastian Engelke | 7/10 | 5486 days | 1% |
| Alan & Gill Geach | 8/10 | 5492 days | 1% |
| Liz Dolman | 8/10 | 5493 days | 1% |
| Daniel Fischer | 8/10 | 5496 days | 1% |
| Katrin & Mark | 9/10 | 5498 days | 1% |
| Moniek Steyaert | 8/10 | 5498 days | 1% |
| Chamton | 7/10 | 5498 days | 1% |
| Andrew Hammond | 10/10 | 5621 days | 1% |
| Richard Spore | 10/10 | 5822 days | 1% |
| Matt Roper | 10/10 | 5826 days | 1% |
| Maria Lorentzen | 10/10 | 5842 days | 1% |
| Helmet Paula | 10/10 | 5848 days | 1% |
| David Rich | 8/10 | 5848 days | 1% |
| Anne Veser | 10/10 | 5855 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5858 days | 1% |
| Ake Erlandsson | 10/10 | 5859 days | 1% |
| Brenda | 10/10 | 5860 days | 1% |
| Robert Scharrenborg | 9/10 | 5862 days | 1% |
| Helen and Hans Walser | 10/10 | 5883 days | 1% |
| gemmav | 9/10 | 5909 days | 1% |
| Andreas Sterki | 8/10 | 5933 days | 1% |
| Roman Hauri | 10/10 | 5937 days | 1% |
| DamienM | 9/10 | 6185 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.