Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 619 days | 100% |
| Backpack On Fire | 10/10 | 2201 days | 5% |
| Amy Lord | 10/10 | 2904 days | 4% |
| Jennie Tollerton | 9/10 | 2993 days | 3% |
| Charles Kulins | 10/10 | 3265 days | 3% |
| Dorthe Soeholm | 10/10 | 3267 days | 3% |
| Soren Soeholm | 8/10 | 3267 days | 3% |
| Ben | 10/10 | 3271 days | 3% |
| Katharina Gans | 10/10 | 3275 days | 3% |
| Orane Lefebuee | 10/10 | 3278 days | 3% |
| Marc Reuter | 8/10 | 3311 days | 3% |
| Ben | 10/10 | 3367 days | 2% |
| Adrien Richard | 8/10 | 3570 days | 2% |
| Anais Roux | 10/10 | 3583 days | 2% |
| Jamie Serieux | 9/10 | 3585 days | 2% |
| Gerbrand Smidt | 10/10 | 3585 days | 2% |
| Luala F | 10/10 | 3589 days | 2% |
| Gessica | 10/10 | 3590 days | 2% |
| Paul Larauze | 7/10 | 3599 days | 2% |
| Michael Regensburger | 9/10 | 3600 days | 2% |
| Julie Miehling | 8/10 | 3601 days | 2% |
| Nico Wedel | 7/10 | 3601 days | 2% |
| Patrick Thumeyer | 8/10 | 3602 days | 2% |
| Stephanie Hofman | 9/10 | 3603 days | 2% |
| John and Jan | 8/10 | 3604 days | 2% |
| Emily Pohlmann | 8/10 | 3607 days | 2% |
| Rocio Lucero | 10/10 | 3609 days | 2% |
| Ben and Pauline | 9/10 | 3614 days | 2% |
| Ben Schieber | 6/10 | 3621 days | 2% |
| Marlene Goecke | 7/10 | 3621 days | 2% |
| Joris | 10/10 | 3626 days | 2% |
| Philipp | 6/10 | 3626 days | 2% |
| Pierre Alexandre | 7/10 | 3628 days | 2% |
| Bernhard Fichtl | 8/10 | 3630 days | 2% |
| Joana Frever | 10/10 | 3633 days | 2% |
| Katlin Pollinger | 10/10 | 3633 days | 2% |
| Carmen Pramstaller | 6/10 | 3633 days | 2% |
| Stella and Merle | 10/10 | 3638 days | 2% |
| Christine Schtenker | 9/10 | 3638 days | 2% |
| Rebecca Winzig | 9/10 | 3638 days | 2% |
| Michele Winzig | 10/10 | 3638 days | 2% |
| Roland Fischer | 8/10 | 3639 days | 2% |
| Daniel Roedel | 9/10 | 3640 days | 2% |
| Lucile Souday | 10/10 | 3640 days | 2% |
| Tilman | 9/10 | 3642 days | 2% |
| Asborn Damgaard | 10/10 | 3648 days | 2% |
| Meilin | 9/10 | 3649 days | 2% |
| Sascha Kaffenberger | 10/10 | 3651 days | 2% |
| Clare Pickford | 8/10 | 3656 days | 2% |
| Nico | 8/10 | 3658 days | 2% |
| Jonathan Brunetti | 8/10 | 3673 days | 2% |
| Julia Huesam | 9/10 | 3685 days | 2% |
| Isabella | 10/10 | 3687 days | 2% |
| Jessica and Leonie | 9/10 | 3689 days | 2% |
| Selma Krap | 9/10 | 3695 days | 2% |
| Mathieu Brun | 10/10 | 3697 days | 2% |
| Fabian Dilly | 10/10 | 3704 days | 2% |
| Lars Hobrecht | 10/10 | 3704 days | 2% |
| Timo Krueger | 8/10 | 3956 days | 1% |
| Stuart Cook | 8/10 | 3957 days | 1% |
| Manuela Opprecht | 7/10 | 4007 days | 1% |
| Dominik Rehbaum | 9/10 | 4016 days | 1% |
| Bart Hanssen | 7/10 | 4036 days | 1% |
| Denisa Mecikova | 10/10 | 4307 days | 0% |
| Christoph Betten | 4/10 | 4311 days | 0% |
| Christina | 8/10 | 4315 days | 0% |
| Kathrin Lerch | 10/10 | 4315 days | 0% |
| Paolo Cases | 8/10 | 4315 days | 0% |
| Bea Westkam | 10/10 | 4317 days | 0% |
| Christopher Berkhahn | 8/10 | 4317 days | 0% |
| Julia Moellers | 10/10 | 4317 days | 0% |
| Maxime Ripoche | 7/10 | 4342 days | 0% |
| Julie Ledanois | 10/10 | 4344 days | 0% |
| Matthias Freiling | 10/10 | 4359 days | 0% |
| Bertrand Gilles | 8/10 | 4680 days | 1% |
| Rampon | 10/10 | 4685 days | 1% |
| Sarah Horn | 10/10 | 4686 days | 1% |
| Debiesse | 10/10 | 4686 days | 1% |
| Maja Bogdanowicz | 10/10 | 4705 days | 1% |
| Fabian Koitka | 10/10 | 4718 days | 1% |
| Nora and Edward | 9/10 | 4721 days | 1% |
| Judy | 10/10 | 4797 days | 1% |
| Stevie | 10/10 | 4800 days | 1% |
| Krataihai | 10/10 | 4818 days | 1% |
| Jaqi_Gary | 9/10 | 4818 days | 1% |
| KDS_Holiday | 10/10 | 4849 days | 1% |
| Malena | 10/10 | 5063 days | 1% |
| nga | 9/10 | 5063 days | 1% |
| Sabine | 8/10 | 5068 days | 1% |
| Daniel & Manuela | 10/10 | 5069 days | 1% |
| Nora | 9/10 | 5076 days | 1% |
| Janicha Blumenthal | 10/10 | 5077 days | 1% |
| Liz Stokes | 9/10 | 5079 days | 1% |
| Elizabeth Gardner | 9/10 | 5084 days | 1% |
| Norm Cooper | 8/10 | 5084 days | 1% |
| Louisa | 10/10 | 5137 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5158 days | 1% |
| Andreas & Sonja | 9/10 | 5170 days | 1% |
| Theresa | 10/10 | 5170 days | 1% |
| Christina | 9/10 | 5171 days | 1% |
| Laurent P | 10/10 | 5401 days | 1% |
| Michael Orme | 10/10 | 5419 days | 1% |
| Carolin | 8/10 | 5428 days | 1% |
| Lil Irish | 10/10 | 5428 days | 1% |
| Andreas Scholl | 10/10 | 5433 days | 1% |
| Berger | 8/10 | 5433 days | 1% |
| Adam Hayley | 9/10 | 5441 days | 1% |
| Valerie | 10/10 | 5443 days | 1% |
| Ines | 10/10 | 5444 days | 1% |
| Sebastian Engelke | 7/10 | 5445 days | 1% |
| Alan & Gill Geach | 8/10 | 5451 days | 1% |
| Liz Dolman | 8/10 | 5452 days | 1% |
| Daniel Fischer | 8/10 | 5455 days | 1% |
| Katrin & Mark | 9/10 | 5457 days | 1% |
| Moniek Steyaert | 8/10 | 5457 days | 1% |
| Chamton | 7/10 | 5457 days | 1% |
| Andrew Hammond | 10/10 | 5580 days | 1% |
| Richard Spore | 10/10 | 5781 days | 1% |
| Matt Roper | 10/10 | 5785 days | 1% |
| Maria Lorentzen | 10/10 | 5801 days | 1% |
| Helmet Paula | 10/10 | 5807 days | 1% |
| David Rich | 8/10 | 5807 days | 1% |
| Anne Veser | 10/10 | 5814 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5817 days | 1% |
| Ake Erlandsson | 10/10 | 5818 days | 1% |
| Brenda | 10/10 | 5819 days | 1% |
| Robert Scharrenborg | 9/10 | 5821 days | 1% |
| Helen and Hans Walser | 10/10 | 5842 days | 1% |
| gemmav | 9/10 | 5868 days | 1% |
| Andreas Sterki | 8/10 | 5892 days | 1% |
| Roman Hauri | 10/10 | 5896 days | 1% |
| DamienM | 9/10 | 6144 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.