Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 778 days | 100% |
| Backpack On Fire | 10/10 | 2361 days | 6% |
| Amy Lord | 10/10 | 3064 days | 3% |
| Jennie Tollerton | 9/10 | 3153 days | 3% |
| Charles Kulins | 10/10 | 3424 days | 2% |
| Dorthe Soeholm | 10/10 | 3427 days | 2% |
| Soren Soeholm | 8/10 | 3427 days | 2% |
| Ben | 10/10 | 3431 days | 2% |
| Katharina Gans | 10/10 | 3435 days | 2% |
| Orane Lefebuee | 10/10 | 3438 days | 2% |
| Marc Reuter | 8/10 | 3471 days | 2% |
| Ben | 10/10 | 3527 days | 2% |
| Adrien Richard | 8/10 | 3730 days | 1% |
| Anais Roux | 10/10 | 3743 days | 1% |
| Jamie Serieux | 9/10 | 3745 days | 1% |
| Gerbrand Smidt | 10/10 | 3745 days | 1% |
| Luala F | 10/10 | 3749 days | 1% |
| Gessica | 10/10 | 3750 days | 1% |
| Paul Larauze | 7/10 | 3759 days | 1% |
| Michael Regensburger | 9/10 | 3760 days | 1% |
| Julie Miehling | 8/10 | 3761 days | 1% |
| Nico Wedel | 7/10 | 3761 days | 1% |
| Patrick Thumeyer | 8/10 | 3762 days | 1% |
| Stephanie Hofman | 9/10 | 3763 days | 1% |
| John and Jan | 8/10 | 3764 days | 1% |
| Emily Pohlmann | 8/10 | 3767 days | 1% |
| Rocio Lucero | 10/10 | 3769 days | 1% |
| Ben and Pauline | 9/10 | 3774 days | 1% |
| Ben Schieber | 6/10 | 3781 days | 1% |
| Marlene Goecke | 7/10 | 3781 days | 1% |
| Joris | 10/10 | 3786 days | 1% |
| Philipp | 6/10 | 3786 days | 1% |
| Pierre Alexandre | 7/10 | 3788 days | 1% |
| Bernhard Fichtl | 8/10 | 3790 days | 1% |
| Joana Frever | 10/10 | 3793 days | 1% |
| Katlin Pollinger | 10/10 | 3793 days | 1% |
| Carmen Pramstaller | 6/10 | 3793 days | 1% |
| Stella and Merle | 10/10 | 3798 days | 1% |
| Christine Schtenker | 9/10 | 3798 days | 1% |
| Rebecca Winzig | 9/10 | 3798 days | 1% |
| Michele Winzig | 10/10 | 3798 days | 1% |
| Roland Fischer | 8/10 | 3799 days | 1% |
| Daniel Roedel | 9/10 | 3800 days | 1% |
| Lucile Souday | 10/10 | 3800 days | 1% |
| Tilman | 9/10 | 3802 days | 1% |
| Asborn Damgaard | 10/10 | 3808 days | 1% |
| Meilin | 9/10 | 3809 days | 1% |
| Sascha Kaffenberger | 10/10 | 3811 days | 1% |
| Clare Pickford | 8/10 | 3816 days | 1% |
| Nico | 8/10 | 3818 days | 1% |
| Jonathan Brunetti | 8/10 | 3833 days | 1% |
| Julia Huesam | 9/10 | 3845 days | 1% |
| Isabella | 10/10 | 3847 days | 1% |
| Jessica and Leonie | 9/10 | 3849 days | 1% |
| Selma Krap | 9/10 | 3855 days | 1% |
| Mathieu Brun | 10/10 | 3857 days | 1% |
| Fabian Dilly | 10/10 | 3864 days | 1% |
| Lars Hobrecht | 10/10 | 3864 days | 1% |
| Timo Krueger | 8/10 | 4116 days | 0% |
| Stuart Cook | 8/10 | 4117 days | 0% |
| Manuela Opprecht | 7/10 | 4167 days | 0% |
| Dominik Rehbaum | 9/10 | 4176 days | 0% |
| Bart Hanssen | 7/10 | 4196 days | 0% |
| Denisa Mecikova | 10/10 | 4467 days | 1% |
| Christoph Betten | 4/10 | 4471 days | 0% |
| Christina | 8/10 | 4475 days | 1% |
| Kathrin Lerch | 10/10 | 4475 days | 1% |
| Paolo Cases | 8/10 | 4475 days | 1% |
| Bea Westkam | 10/10 | 4477 days | 1% |
| Christopher Berkhahn | 8/10 | 4477 days | 1% |
| Julia Moellers | 10/10 | 4477 days | 1% |
| Maxime Ripoche | 7/10 | 4502 days | 1% |
| Julie Ledanois | 10/10 | 4504 days | 1% |
| Matthias Freiling | 10/10 | 4519 days | 1% |
| Bertrand Gilles | 8/10 | 4840 days | 1% |
| Rampon | 10/10 | 4845 days | 1% |
| Sarah Horn | 10/10 | 4846 days | 1% |
| Debiesse | 10/10 | 4846 days | 1% |
| Maja Bogdanowicz | 10/10 | 4865 days | 1% |
| Fabian Koitka | 10/10 | 4878 days | 1% |
| Nora and Edward | 9/10 | 4881 days | 1% |
| Judy | 10/10 | 4957 days | 1% |
| Stevie | 10/10 | 4960 days | 1% |
| Krataihai | 10/10 | 4978 days | 1% |
| Jaqi_Gary | 9/10 | 4978 days | 1% |
| KDS_Holiday | 10/10 | 5009 days | 1% |
| Malena | 10/10 | 5223 days | 1% |
| nga | 9/10 | 5223 days | 1% |
| Sabine | 8/10 | 5228 days | 1% |
| Daniel & Manuela | 10/10 | 5229 days | 1% |
| Nora | 9/10 | 5236 days | 1% |
| Janicha Blumenthal | 10/10 | 5237 days | 1% |
| Liz Stokes | 9/10 | 5239 days | 1% |
| Elizabeth Gardner | 9/10 | 5244 days | 1% |
| Norm Cooper | 8/10 | 5244 days | 1% |
| Louisa | 10/10 | 5297 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5318 days | 1% |
| Andreas & Sonja | 9/10 | 5330 days | 1% |
| Theresa | 10/10 | 5330 days | 1% |
| Christina | 9/10 | 5331 days | 1% |
| Laurent P | 10/10 | 5561 days | 1% |
| Michael Orme | 10/10 | 5579 days | 1% |
| Carolin | 8/10 | 5588 days | 1% |
| Lil Irish | 10/10 | 5588 days | 1% |
| Andreas Scholl | 10/10 | 5593 days | 1% |
| Berger | 8/10 | 5593 days | 1% |
| Adam Hayley | 9/10 | 5601 days | 1% |
| Valerie | 10/10 | 5603 days | 1% |
| Ines | 10/10 | 5604 days | 1% |
| Sebastian Engelke | 7/10 | 5605 days | 1% |
| Alan & Gill Geach | 8/10 | 5611 days | 1% |
| Liz Dolman | 8/10 | 5612 days | 1% |
| Daniel Fischer | 8/10 | 5615 days | 1% |
| Katrin & Mark | 9/10 | 5617 days | 1% |
| Moniek Steyaert | 8/10 | 5617 days | 1% |
| Chamton | 7/10 | 5617 days | 1% |
| Andrew Hammond | 10/10 | 5740 days | 1% |
| Richard Spore | 10/10 | 5941 days | 1% |
| Matt Roper | 10/10 | 5945 days | 1% |
| Maria Lorentzen | 10/10 | 5961 days | 1% |
| Helmet Paula | 10/10 | 5967 days | 1% |
| David Rich | 8/10 | 5967 days | 1% |
| Anne Veser | 10/10 | 5974 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5977 days | 1% |
| Ake Erlandsson | 10/10 | 5978 days | 1% |
| Brenda | 10/10 | 5979 days | 1% |
| Robert Scharrenborg | 9/10 | 5981 days | 1% |
| Helen and Hans Walser | 10/10 | 6002 days | 1% |
| gemmav | 9/10 | 6028 days | 1% |
| Andreas Sterki | 8/10 | 6052 days | 1% |
| Roman Hauri | 10/10 | 6056 days | 1% |
| DamienM | 9/10 | 6304 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.