G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 639 days | 100% |
| Backpack On Fire | 10/10 | 2221 days | 6% |
| Amy Lord | 10/10 | 2924 days | 4% |
| Jennie Tollerton | 9/10 | 3013 days | 3% |
| Charles Kulins | 10/10 | 3285 days | 3% |
| Dorthe Soeholm | 10/10 | 3287 days | 3% |
| Soren Soeholm | 8/10 | 3287 days | 3% |
| Ben | 10/10 | 3291 days | 3% |
| Katharina Gans | 10/10 | 3295 days | 3% |
| Orane Lefebuee | 10/10 | 3298 days | 3% |
| Marc Reuter | 8/10 | 3331 days | 3% |
| Ben | 10/10 | 3387 days | 3% |
| Adrien Richard | 8/10 | 3590 days | 2% |
| Anais Roux | 10/10 | 3603 days | 2% |
| Jamie Serieux | 9/10 | 3605 days | 2% |
| Gerbrand Smidt | 10/10 | 3605 days | 2% |
| Luala F | 10/10 | 3609 days | 2% |
| Gessica | 10/10 | 3610 days | 2% |
| Paul Larauze | 7/10 | 3619 days | 2% |
| Michael Regensburger | 9/10 | 3620 days | 2% |
| Julie Miehling | 8/10 | 3621 days | 2% |
| Nico Wedel | 7/10 | 3621 days | 2% |
| Patrick Thumeyer | 8/10 | 3622 days | 2% |
| Stephanie Hofman | 9/10 | 3623 days | 2% |
| John and Jan | 8/10 | 3624 days | 2% |
| Emily Pohlmann | 8/10 | 3627 days | 2% |
| Rocio Lucero | 10/10 | 3629 days | 2% |
| Ben and Pauline | 9/10 | 3634 days | 2% |
| Ben Schieber | 6/10 | 3641 days | 2% |
| Marlene Goecke | 7/10 | 3641 days | 2% |
| Joris | 10/10 | 3646 days | 2% |
| Philipp | 6/10 | 3646 days | 2% |
| Pierre Alexandre | 7/10 | 3648 days | 2% |
| Bernhard Fichtl | 8/10 | 3650 days | 2% |
| Joana Frever | 10/10 | 3653 days | 2% |
| Katlin Pollinger | 10/10 | 3653 days | 2% |
| Carmen Pramstaller | 6/10 | 3653 days | 2% |
| Stella and Merle | 10/10 | 3658 days | 2% |
| Christine Schtenker | 9/10 | 3658 days | 2% |
| Rebecca Winzig | 9/10 | 3658 days | 2% |
| Michele Winzig | 10/10 | 3658 days | 2% |
| Roland Fischer | 8/10 | 3659 days | 2% |
| Daniel Roedel | 9/10 | 3660 days | 2% |
| Lucile Souday | 10/10 | 3660 days | 2% |
| Tilman | 9/10 | 3662 days | 2% |
| Asborn Damgaard | 10/10 | 3668 days | 2% |
| Meilin | 9/10 | 3669 days | 2% |
| Sascha Kaffenberger | 10/10 | 3671 days | 2% |
| Clare Pickford | 8/10 | 3676 days | 2% |
| Nico | 8/10 | 3678 days | 2% |
| Jonathan Brunetti | 8/10 | 3693 days | 2% |
| Julia Huesam | 9/10 | 3705 days | 2% |
| Isabella | 10/10 | 3707 days | 2% |
| Jessica and Leonie | 9/10 | 3709 days | 2% |
| Selma Krap | 9/10 | 3715 days | 2% |
| Mathieu Brun | 10/10 | 3717 days | 2% |
| Fabian Dilly | 10/10 | 3724 days | 2% |
| Lars Hobrecht | 10/10 | 3724 days | 2% |
| Timo Krueger | 8/10 | 3976 days | 1% |
| Stuart Cook | 8/10 | 3977 days | 1% |
| Manuela Opprecht | 7/10 | 4027 days | 1% |
| Dominik Rehbaum | 9/10 | 4036 days | 1% |
| Bart Hanssen | 7/10 | 4056 days | 1% |
| Denisa Mecikova | 10/10 | 4327 days | 0% |
| Christoph Betten | 4/10 | 4331 days | 0% |
| Christina | 8/10 | 4335 days | 0% |
| Kathrin Lerch | 10/10 | 4335 days | 0% |
| Paolo Cases | 8/10 | 4335 days | 0% |
| Bea Westkam | 10/10 | 4337 days | 0% |
| Christopher Berkhahn | 8/10 | 4337 days | 0% |
| Julia Moellers | 10/10 | 4337 days | 0% |
| Maxime Ripoche | 7/10 | 4362 days | 0% |
| Julie Ledanois | 10/10 | 4364 days | 0% |
| Matthias Freiling | 10/10 | 4379 days | 0% |
| Bertrand Gilles | 8/10 | 4700 days | 1% |
| Rampon | 10/10 | 4705 days | 1% |
| Sarah Horn | 10/10 | 4706 days | 1% |
| Debiesse | 10/10 | 4706 days | 1% |
| Maja Bogdanowicz | 10/10 | 4725 days | 1% |
| Fabian Koitka | 10/10 | 4738 days | 1% |
| Nora and Edward | 9/10 | 4741 days | 1% |
| Judy | 10/10 | 4817 days | 1% |
| Stevie | 10/10 | 4820 days | 1% |
| Krataihai | 10/10 | 4838 days | 1% |
| Jaqi_Gary | 9/10 | 4838 days | 1% |
| KDS_Holiday | 10/10 | 4869 days | 1% |
| Malena | 10/10 | 5083 days | 1% |
| nga | 9/10 | 5083 days | 1% |
| Sabine | 8/10 | 5088 days | 1% |
| Daniel & Manuela | 10/10 | 5089 days | 1% |
| Nora | 9/10 | 5096 days | 1% |
| Janicha Blumenthal | 10/10 | 5097 days | 1% |
| Liz Stokes | 9/10 | 5099 days | 1% |
| Elizabeth Gardner | 9/10 | 5104 days | 1% |
| Norm Cooper | 8/10 | 5104 days | 1% |
| Louisa | 10/10 | 5157 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5178 days | 1% |
| Andreas & Sonja | 9/10 | 5190 days | 1% |
| Theresa | 10/10 | 5190 days | 1% |
| Christina | 9/10 | 5191 days | 1% |
| Laurent P | 10/10 | 5421 days | 1% |
| Michael Orme | 10/10 | 5439 days | 1% |
| Carolin | 8/10 | 5448 days | 1% |
| Lil Irish | 10/10 | 5448 days | 1% |
| Andreas Scholl | 10/10 | 5453 days | 1% |
| Berger | 8/10 | 5453 days | 1% |
| Adam Hayley | 9/10 | 5461 days | 1% |
| Valerie | 10/10 | 5463 days | 1% |
| Ines | 10/10 | 5464 days | 1% |
| Sebastian Engelke | 7/10 | 5465 days | 1% |
| Alan & Gill Geach | 8/10 | 5471 days | 1% |
| Liz Dolman | 8/10 | 5472 days | 1% |
| Daniel Fischer | 8/10 | 5475 days | 1% |
| Katrin & Mark | 9/10 | 5477 days | 1% |
| Moniek Steyaert | 8/10 | 5477 days | 1% |
| Chamton | 7/10 | 5477 days | 1% |
| Andrew Hammond | 10/10 | 5600 days | 1% |
| Richard Spore | 10/10 | 5801 days | 1% |
| Matt Roper | 10/10 | 5805 days | 1% |
| Maria Lorentzen | 10/10 | 5821 days | 1% |
| Helmet Paula | 10/10 | 5827 days | 1% |
| David Rich | 8/10 | 5827 days | 1% |
| Anne Veser | 10/10 | 5834 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5837 days | 1% |
| Ake Erlandsson | 10/10 | 5838 days | 1% |
| Brenda | 10/10 | 5839 days | 1% |
| Robert Scharrenborg | 9/10 | 5841 days | 1% |
| Helen and Hans Walser | 10/10 | 5862 days | 1% |
| gemmav | 9/10 | 5888 days | 1% |
| Andreas Sterki | 8/10 | 5912 days | 1% |
| Roman Hauri | 10/10 | 5916 days | 1% |
| DamienM | 9/10 | 6164 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.