Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 741 days | 100% |
| Backpack On Fire | 10/10 | 2323 days | 5% |
| Amy Lord | 10/10 | 3026 days | 3% |
| Jennie Tollerton | 9/10 | 3115 days | 3% |
| Charles Kulins | 10/10 | 3386 days | 2% |
| Dorthe Soeholm | 10/10 | 3389 days | 2% |
| Soren Soeholm | 8/10 | 3389 days | 2% |
| Ben | 10/10 | 3393 days | 2% |
| Katharina Gans | 10/10 | 3397 days | 2% |
| Orane Lefebuee | 10/10 | 3400 days | 2% |
| Marc Reuter | 8/10 | 3433 days | 2% |
| Ben | 10/10 | 3489 days | 2% |
| Adrien Richard | 8/10 | 3692 days | 1% |
| Anais Roux | 10/10 | 3705 days | 1% |
| Jamie Serieux | 9/10 | 3707 days | 1% |
| Gerbrand Smidt | 10/10 | 3707 days | 1% |
| Luala F | 10/10 | 3711 days | 1% |
| Gessica | 10/10 | 3712 days | 1% |
| Paul Larauze | 7/10 | 3721 days | 1% |
| Michael Regensburger | 9/10 | 3722 days | 1% |
| Julie Miehling | 8/10 | 3723 days | 1% |
| Nico Wedel | 7/10 | 3723 days | 1% |
| Patrick Thumeyer | 8/10 | 3724 days | 1% |
| Stephanie Hofman | 9/10 | 3725 days | 1% |
| John and Jan | 8/10 | 3726 days | 1% |
| Emily Pohlmann | 8/10 | 3729 days | 1% |
| Rocio Lucero | 10/10 | 3731 days | 1% |
| Ben and Pauline | 9/10 | 3736 days | 1% |
| Ben Schieber | 6/10 | 3743 days | 1% |
| Marlene Goecke | 7/10 | 3743 days | 1% |
| Joris | 10/10 | 3748 days | 1% |
| Philipp | 6/10 | 3748 days | 1% |
| Pierre Alexandre | 7/10 | 3750 days | 1% |
| Bernhard Fichtl | 8/10 | 3752 days | 1% |
| Joana Frever | 10/10 | 3755 days | 1% |
| Katlin Pollinger | 10/10 | 3755 days | 1% |
| Carmen Pramstaller | 6/10 | 3755 days | 1% |
| Stella and Merle | 10/10 | 3760 days | 1% |
| Christine Schtenker | 9/10 | 3760 days | 1% |
| Rebecca Winzig | 9/10 | 3760 days | 1% |
| Michele Winzig | 10/10 | 3760 days | 1% |
| Roland Fischer | 8/10 | 3761 days | 1% |
| Daniel Roedel | 9/10 | 3762 days | 1% |
| Lucile Souday | 10/10 | 3762 days | 1% |
| Tilman | 9/10 | 3764 days | 1% |
| Asborn Damgaard | 10/10 | 3770 days | 1% |
| Meilin | 9/10 | 3771 days | 1% |
| Sascha Kaffenberger | 10/10 | 3773 days | 1% |
| Clare Pickford | 8/10 | 3778 days | 1% |
| Nico | 8/10 | 3780 days | 1% |
| Jonathan Brunetti | 8/10 | 3795 days | 1% |
| Julia Huesam | 9/10 | 3807 days | 1% |
| Isabella | 10/10 | 3809 days | 1% |
| Jessica and Leonie | 9/10 | 3811 days | 1% |
| Selma Krap | 9/10 | 3817 days | 1% |
| Mathieu Brun | 10/10 | 3819 days | 1% |
| Fabian Dilly | 10/10 | 3826 days | 1% |
| Lars Hobrecht | 10/10 | 3826 days | 1% |
| Timo Krueger | 8/10 | 4078 days | 0% |
| Stuart Cook | 8/10 | 4079 days | 0% |
| Manuela Opprecht | 7/10 | 4129 days | 0% |
| Dominik Rehbaum | 9/10 | 4138 days | 0% |
| Bart Hanssen | 7/10 | 4158 days | 0% |
| Denisa Mecikova | 10/10 | 4429 days | 1% |
| Christoph Betten | 4/10 | 4433 days | 0% |
| Christina | 8/10 | 4437 days | 1% |
| Kathrin Lerch | 10/10 | 4437 days | 1% |
| Paolo Cases | 8/10 | 4437 days | 1% |
| Bea Westkam | 10/10 | 4439 days | 1% |
| Christopher Berkhahn | 8/10 | 4439 days | 1% |
| Julia Moellers | 10/10 | 4439 days | 1% |
| Maxime Ripoche | 7/10 | 4464 days | 1% |
| Julie Ledanois | 10/10 | 4466 days | 1% |
| Matthias Freiling | 10/10 | 4481 days | 1% |
| Bertrand Gilles | 8/10 | 4802 days | 1% |
| Rampon | 10/10 | 4807 days | 1% |
| Sarah Horn | 10/10 | 4808 days | 1% |
| Debiesse | 10/10 | 4808 days | 1% |
| Maja Bogdanowicz | 10/10 | 4827 days | 1% |
| Fabian Koitka | 10/10 | 4840 days | 1% |
| Nora and Edward | 9/10 | 4843 days | 1% |
| Judy | 10/10 | 4919 days | 1% |
| Stevie | 10/10 | 4922 days | 1% |
| Krataihai | 10/10 | 4940 days | 1% |
| Jaqi_Gary | 9/10 | 4940 days | 1% |
| KDS_Holiday | 10/10 | 4971 days | 1% |
| Malena | 10/10 | 5185 days | 1% |
| nga | 9/10 | 5185 days | 1% |
| Sabine | 8/10 | 5190 days | 1% |
| Daniel & Manuela | 10/10 | 5191 days | 1% |
| Nora | 9/10 | 5198 days | 1% |
| Janicha Blumenthal | 10/10 | 5199 days | 1% |
| Liz Stokes | 9/10 | 5201 days | 1% |
| Elizabeth Gardner | 9/10 | 5206 days | 1% |
| Norm Cooper | 8/10 | 5206 days | 1% |
| Louisa | 10/10 | 5259 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5280 days | 1% |
| Andreas & Sonja | 9/10 | 5292 days | 1% |
| Theresa | 10/10 | 5292 days | 1% |
| Christina | 9/10 | 5293 days | 1% |
| Laurent P | 10/10 | 5523 days | 1% |
| Michael Orme | 10/10 | 5541 days | 1% |
| Carolin | 8/10 | 5550 days | 1% |
| Lil Irish | 10/10 | 5550 days | 1% |
| Andreas Scholl | 10/10 | 5555 days | 1% |
| Berger | 8/10 | 5555 days | 1% |
| Adam Hayley | 9/10 | 5563 days | 1% |
| Valerie | 10/10 | 5565 days | 1% |
| Ines | 10/10 | 5566 days | 1% |
| Sebastian Engelke | 7/10 | 5567 days | 1% |
| Alan & Gill Geach | 8/10 | 5573 days | 1% |
| Liz Dolman | 8/10 | 5574 days | 1% |
| Daniel Fischer | 8/10 | 5577 days | 1% |
| Katrin & Mark | 9/10 | 5579 days | 1% |
| Moniek Steyaert | 8/10 | 5579 days | 1% |
| Chamton | 7/10 | 5579 days | 1% |
| Andrew Hammond | 10/10 | 5702 days | 1% |
| Richard Spore | 10/10 | 5903 days | 1% |
| Matt Roper | 10/10 | 5907 days | 1% |
| Maria Lorentzen | 10/10 | 5923 days | 1% |
| Helmet Paula | 10/10 | 5929 days | 1% |
| David Rich | 8/10 | 5929 days | 1% |
| Anne Veser | 10/10 | 5936 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5939 days | 1% |
| Ake Erlandsson | 10/10 | 5940 days | 1% |
| Brenda | 10/10 | 5941 days | 1% |
| Robert Scharrenborg | 9/10 | 5943 days | 1% |
| Helen and Hans Walser | 10/10 | 5964 days | 1% |
| gemmav | 9/10 | 5990 days | 1% |
| Andreas Sterki | 8/10 | 6014 days | 1% |
| Roman Hauri | 10/10 | 6018 days | 1% |
| DamienM | 9/10 | 6266 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.