G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 598 days | 100% |
| Backpack On Fire | 10/10 | 2180 days | 5% |
| Amy Lord | 10/10 | 2883 days | 4% |
| Jennie Tollerton | 9/10 | 2972 days | 3% |
| Charles Kulins | 10/10 | 3244 days | 3% |
| Dorthe Soeholm | 10/10 | 3246 days | 3% |
| Soren Soeholm | 8/10 | 3246 days | 3% |
| Ben | 10/10 | 3250 days | 3% |
| Katharina Gans | 10/10 | 3254 days | 3% |
| Orane Lefebuee | 10/10 | 3257 days | 3% |
| Marc Reuter | 8/10 | 3290 days | 3% |
| Ben | 10/10 | 3346 days | 2% |
| Adrien Richard | 8/10 | 3549 days | 2% |
| Anais Roux | 10/10 | 3562 days | 2% |
| Jamie Serieux | 9/10 | 3564 days | 2% |
| Gerbrand Smidt | 10/10 | 3564 days | 2% |
| Luala F | 10/10 | 3568 days | 2% |
| Gessica | 10/10 | 3569 days | 2% |
| Paul Larauze | 7/10 | 3578 days | 2% |
| Michael Regensburger | 9/10 | 3579 days | 2% |
| Julie Miehling | 8/10 | 3580 days | 2% |
| Nico Wedel | 7/10 | 3580 days | 2% |
| Patrick Thumeyer | 8/10 | 3581 days | 2% |
| Stephanie Hofman | 9/10 | 3582 days | 2% |
| John and Jan | 8/10 | 3583 days | 2% |
| Emily Pohlmann | 8/10 | 3586 days | 2% |
| Rocio Lucero | 10/10 | 3588 days | 2% |
| Ben and Pauline | 9/10 | 3593 days | 2% |
| Ben Schieber | 6/10 | 3600 days | 2% |
| Marlene Goecke | 7/10 | 3600 days | 2% |
| Joris | 10/10 | 3605 days | 2% |
| Philipp | 6/10 | 3605 days | 2% |
| Pierre Alexandre | 7/10 | 3607 days | 2% |
| Bernhard Fichtl | 8/10 | 3609 days | 2% |
| Joana Frever | 10/10 | 3612 days | 2% |
| Katlin Pollinger | 10/10 | 3612 days | 2% |
| Carmen Pramstaller | 6/10 | 3612 days | 2% |
| Stella and Merle | 10/10 | 3617 days | 2% |
| Christine Schtenker | 9/10 | 3617 days | 2% |
| Rebecca Winzig | 9/10 | 3617 days | 2% |
| Michele Winzig | 10/10 | 3617 days | 2% |
| Roland Fischer | 8/10 | 3618 days | 2% |
| Daniel Roedel | 9/10 | 3619 days | 2% |
| Lucile Souday | 10/10 | 3619 days | 2% |
| Tilman | 9/10 | 3621 days | 2% |
| Asborn Damgaard | 10/10 | 3627 days | 2% |
| Meilin | 9/10 | 3628 days | 2% |
| Sascha Kaffenberger | 10/10 | 3630 days | 2% |
| Clare Pickford | 8/10 | 3635 days | 2% |
| Nico | 8/10 | 3637 days | 2% |
| Jonathan Brunetti | 8/10 | 3652 days | 2% |
| Julia Huesam | 9/10 | 3664 days | 2% |
| Isabella | 10/10 | 3666 days | 2% |
| Jessica and Leonie | 9/10 | 3668 days | 2% |
| Selma Krap | 9/10 | 3674 days | 2% |
| Mathieu Brun | 10/10 | 3676 days | 2% |
| Fabian Dilly | 10/10 | 3683 days | 2% |
| Lars Hobrecht | 10/10 | 3683 days | 2% |
| Timo Krueger | 8/10 | 3935 days | 1% |
| Stuart Cook | 8/10 | 3936 days | 1% |
| Manuela Opprecht | 7/10 | 3986 days | 1% |
| Dominik Rehbaum | 9/10 | 3995 days | 1% |
| Bart Hanssen | 7/10 | 4015 days | 1% |
| Denisa Mecikova | 10/10 | 4286 days | 0% |
| Christoph Betten | 4/10 | 4290 days | 0% |
| Christina | 8/10 | 4294 days | 0% |
| Kathrin Lerch | 10/10 | 4294 days | 0% |
| Paolo Cases | 8/10 | 4294 days | 0% |
| Bea Westkam | 10/10 | 4296 days | 0% |
| Christopher Berkhahn | 8/10 | 4296 days | 0% |
| Julia Moellers | 10/10 | 4296 days | 0% |
| Maxime Ripoche | 7/10 | 4321 days | 0% |
| Julie Ledanois | 10/10 | 4323 days | 0% |
| Matthias Freiling | 10/10 | 4338 days | 0% |
| Bertrand Gilles | 8/10 | 4659 days | 1% |
| Rampon | 10/10 | 4664 days | 1% |
| Sarah Horn | 10/10 | 4665 days | 1% |
| Debiesse | 10/10 | 4665 days | 1% |
| Maja Bogdanowicz | 10/10 | 4684 days | 1% |
| Fabian Koitka | 10/10 | 4697 days | 1% |
| Nora and Edward | 9/10 | 4700 days | 1% |
| Judy | 10/10 | 4776 days | 1% |
| Stevie | 10/10 | 4779 days | 1% |
| Krataihai | 10/10 | 4797 days | 1% |
| Jaqi_Gary | 9/10 | 4797 days | 1% |
| KDS_Holiday | 10/10 | 4828 days | 1% |
| Malena | 10/10 | 5042 days | 1% |
| nga | 9/10 | 5042 days | 1% |
| Sabine | 8/10 | 5047 days | 1% |
| Daniel & Manuela | 10/10 | 5048 days | 1% |
| Nora | 9/10 | 5055 days | 1% |
| Janicha Blumenthal | 10/10 | 5056 days | 1% |
| Liz Stokes | 9/10 | 5058 days | 1% |
| Elizabeth Gardner | 9/10 | 5063 days | 1% |
| Norm Cooper | 8/10 | 5063 days | 1% |
| Louisa | 10/10 | 5116 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5137 days | 1% |
| Andreas & Sonja | 9/10 | 5149 days | 1% |
| Theresa | 10/10 | 5149 days | 1% |
| Christina | 9/10 | 5150 days | 1% |
| Laurent P | 10/10 | 5380 days | 1% |
| Michael Orme | 10/10 | 5398 days | 1% |
| Carolin | 8/10 | 5407 days | 1% |
| Lil Irish | 10/10 | 5407 days | 1% |
| Andreas Scholl | 10/10 | 5412 days | 1% |
| Berger | 8/10 | 5412 days | 1% |
| Adam Hayley | 9/10 | 5420 days | 1% |
| Valerie | 10/10 | 5422 days | 1% |
| Ines | 10/10 | 5423 days | 1% |
| Sebastian Engelke | 7/10 | 5424 days | 1% |
| Alan & Gill Geach | 8/10 | 5430 days | 1% |
| Liz Dolman | 8/10 | 5431 days | 1% |
| Daniel Fischer | 8/10 | 5434 days | 1% |
| Katrin & Mark | 9/10 | 5436 days | 1% |
| Moniek Steyaert | 8/10 | 5436 days | 1% |
| Chamton | 7/10 | 5436 days | 1% |
| Andrew Hammond | 10/10 | 5559 days | 1% |
| Richard Spore | 10/10 | 5760 days | 1% |
| Matt Roper | 10/10 | 5764 days | 1% |
| Maria Lorentzen | 10/10 | 5780 days | 1% |
| Helmet Paula | 10/10 | 5786 days | 1% |
| David Rich | 8/10 | 5786 days | 1% |
| Anne Veser | 10/10 | 5793 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5796 days | 1% |
| Ake Erlandsson | 10/10 | 5797 days | 1% |
| Brenda | 10/10 | 5798 days | 1% |
| Robert Scharrenborg | 9/10 | 5800 days | 1% |
| Helen and Hans Walser | 10/10 | 5821 days | 1% |
| gemmav | 9/10 | 5847 days | 1% |
| Andreas Sterki | 8/10 | 5871 days | 1% |
| Roman Hauri | 10/10 | 5875 days | 1% |
| DamienM | 9/10 | 6123 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.