G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 583 days | 100% |
| Backpack On Fire | 10/10 | 2165 days | 5% |
| Amy Lord | 10/10 | 2868 days | 4% |
| Jennie Tollerton | 9/10 | 2957 days | 3% |
| Charles Kulins | 10/10 | 3229 days | 3% |
| Dorthe Soeholm | 10/10 | 3231 days | 3% |
| Soren Soeholm | 8/10 | 3231 days | 3% |
| Ben | 10/10 | 3235 days | 3% |
| Katharina Gans | 10/10 | 3239 days | 3% |
| Orane Lefebuee | 10/10 | 3242 days | 3% |
| Marc Reuter | 8/10 | 3275 days | 2% |
| Ben | 10/10 | 3331 days | 2% |
| Adrien Richard | 8/10 | 3534 days | 2% |
| Anais Roux | 10/10 | 3547 days | 2% |
| Jamie Serieux | 9/10 | 3549 days | 2% |
| Gerbrand Smidt | 10/10 | 3549 days | 2% |
| Luala F | 10/10 | 3553 days | 2% |
| Gessica | 10/10 | 3554 days | 2% |
| Paul Larauze | 7/10 | 3563 days | 2% |
| Michael Regensburger | 9/10 | 3564 days | 2% |
| Julie Miehling | 8/10 | 3565 days | 2% |
| Nico Wedel | 7/10 | 3565 days | 2% |
| Patrick Thumeyer | 8/10 | 3566 days | 2% |
| Stephanie Hofman | 9/10 | 3567 days | 2% |
| John and Jan | 8/10 | 3568 days | 2% |
| Emily Pohlmann | 8/10 | 3571 days | 2% |
| Rocio Lucero | 10/10 | 3573 days | 2% |
| Ben and Pauline | 9/10 | 3578 days | 2% |
| Ben Schieber | 6/10 | 3585 days | 2% |
| Marlene Goecke | 7/10 | 3585 days | 2% |
| Joris | 10/10 | 3590 days | 2% |
| Philipp | 6/10 | 3590 days | 2% |
| Pierre Alexandre | 7/10 | 3592 days | 2% |
| Bernhard Fichtl | 8/10 | 3594 days | 2% |
| Joana Frever | 10/10 | 3597 days | 2% |
| Katlin Pollinger | 10/10 | 3597 days | 2% |
| Carmen Pramstaller | 6/10 | 3597 days | 2% |
| Stella and Merle | 10/10 | 3602 days | 2% |
| Christine Schtenker | 9/10 | 3602 days | 2% |
| Rebecca Winzig | 9/10 | 3602 days | 2% |
| Michele Winzig | 10/10 | 3602 days | 2% |
| Roland Fischer | 8/10 | 3603 days | 2% |
| Daniel Roedel | 9/10 | 3604 days | 2% |
| Lucile Souday | 10/10 | 3604 days | 2% |
| Tilman | 9/10 | 3606 days | 2% |
| Asborn Damgaard | 10/10 | 3612 days | 2% |
| Meilin | 9/10 | 3613 days | 2% |
| Sascha Kaffenberger | 10/10 | 3615 days | 2% |
| Clare Pickford | 8/10 | 3620 days | 2% |
| Nico | 8/10 | 3622 days | 2% |
| Jonathan Brunetti | 8/10 | 3637 days | 2% |
| Julia Huesam | 9/10 | 3649 days | 2% |
| Isabella | 10/10 | 3651 days | 2% |
| Jessica and Leonie | 9/10 | 3653 days | 2% |
| Selma Krap | 9/10 | 3659 days | 2% |
| Mathieu Brun | 10/10 | 3661 days | 2% |
| Fabian Dilly | 10/10 | 3668 days | 2% |
| Lars Hobrecht | 10/10 | 3668 days | 2% |
| Timo Krueger | 8/10 | 3920 days | 1% |
| Stuart Cook | 8/10 | 3921 days | 1% |
| Manuela Opprecht | 7/10 | 3971 days | 1% |
| Dominik Rehbaum | 9/10 | 3980 days | 1% |
| Bart Hanssen | 7/10 | 4000 days | 1% |
| Denisa Mecikova | 10/10 | 4271 days | 0% |
| Christoph Betten | 4/10 | 4275 days | 0% |
| Christina | 8/10 | 4279 days | 0% |
| Kathrin Lerch | 10/10 | 4279 days | 0% |
| Paolo Cases | 8/10 | 4279 days | 0% |
| Bea Westkam | 10/10 | 4281 days | 0% |
| Christopher Berkhahn | 8/10 | 4281 days | 0% |
| Julia Moellers | 10/10 | 4281 days | 0% |
| Maxime Ripoche | 7/10 | 4306 days | 0% |
| Julie Ledanois | 10/10 | 4308 days | 0% |
| Matthias Freiling | 10/10 | 4323 days | 0% |
| Bertrand Gilles | 8/10 | 4644 days | 1% |
| Rampon | 10/10 | 4649 days | 1% |
| Sarah Horn | 10/10 | 4650 days | 1% |
| Debiesse | 10/10 | 4650 days | 1% |
| Maja Bogdanowicz | 10/10 | 4669 days | 1% |
| Fabian Koitka | 10/10 | 4682 days | 1% |
| Nora and Edward | 9/10 | 4685 days | 1% |
| Judy | 10/10 | 4761 days | 1% |
| Stevie | 10/10 | 4764 days | 1% |
| Krataihai | 10/10 | 4782 days | 1% |
| Jaqi_Gary | 9/10 | 4782 days | 1% |
| KDS_Holiday | 10/10 | 4813 days | 1% |
| Malena | 10/10 | 5027 days | 1% |
| nga | 9/10 | 5027 days | 1% |
| Sabine | 8/10 | 5032 days | 1% |
| Daniel & Manuela | 10/10 | 5033 days | 1% |
| Nora | 9/10 | 5040 days | 1% |
| Janicha Blumenthal | 10/10 | 5041 days | 1% |
| Liz Stokes | 9/10 | 5043 days | 1% |
| Elizabeth Gardner | 9/10 | 5048 days | 1% |
| Norm Cooper | 8/10 | 5048 days | 1% |
| Louisa | 10/10 | 5101 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5122 days | 1% |
| Andreas & Sonja | 9/10 | 5134 days | 1% |
| Theresa | 10/10 | 5134 days | 1% |
| Christina | 9/10 | 5135 days | 1% |
| Laurent P | 10/10 | 5365 days | 1% |
| Michael Orme | 10/10 | 5383 days | 1% |
| Carolin | 8/10 | 5392 days | 1% |
| Lil Irish | 10/10 | 5392 days | 1% |
| Andreas Scholl | 10/10 | 5397 days | 1% |
| Berger | 8/10 | 5397 days | 1% |
| Adam Hayley | 9/10 | 5405 days | 1% |
| Valerie | 10/10 | 5407 days | 1% |
| Ines | 10/10 | 5408 days | 1% |
| Sebastian Engelke | 7/10 | 5409 days | 1% |
| Alan & Gill Geach | 8/10 | 5415 days | 1% |
| Liz Dolman | 8/10 | 5416 days | 1% |
| Daniel Fischer | 8/10 | 5419 days | 1% |
| Katrin & Mark | 9/10 | 5421 days | 1% |
| Moniek Steyaert | 8/10 | 5421 days | 1% |
| Chamton | 7/10 | 5421 days | 1% |
| Andrew Hammond | 10/10 | 5544 days | 1% |
| Richard Spore | 10/10 | 5745 days | 1% |
| Matt Roper | 10/10 | 5749 days | 1% |
| Maria Lorentzen | 10/10 | 5765 days | 1% |
| Helmet Paula | 10/10 | 5771 days | 1% |
| David Rich | 8/10 | 5771 days | 1% |
| Anne Veser | 10/10 | 5778 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5781 days | 1% |
| Ake Erlandsson | 10/10 | 5782 days | 1% |
| Brenda | 10/10 | 5783 days | 1% |
| Robert Scharrenborg | 9/10 | 5785 days | 1% |
| Helen and Hans Walser | 10/10 | 5806 days | 1% |
| gemmav | 9/10 | 5832 days | 1% |
| Andreas Sterki | 8/10 | 5856 days | 1% |
| Roman Hauri | 10/10 | 5860 days | 1% |
| DamienM | 9/10 | 6108 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.