Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 862 days | 100% |
| Backpack On Fire | 10/10 | 2444 days | 6% |
| Amy Lord | 10/10 | 3147 days | 4% |
| Jennie Tollerton | 9/10 | 3236 days | 4% |
| Charles Kulins | 10/10 | 3507 days | 3% |
| Dorthe Soeholm | 10/10 | 3510 days | 3% |
| Soren Soeholm | 8/10 | 3510 days | 3% |
| Ben | 10/10 | 3514 days | 3% |
| Katharina Gans | 10/10 | 3518 days | 3% |
| Orane Lefebuee | 10/10 | 3521 days | 3% |
| Marc Reuter | 8/10 | 3554 days | 2% |
| Ben | 10/10 | 3610 days | 2% |
| Adrien Richard | 8/10 | 3813 days | 2% |
| Anais Roux | 10/10 | 3826 days | 2% |
| Jamie Serieux | 9/10 | 3828 days | 2% |
| Gerbrand Smidt | 10/10 | 3828 days | 2% |
| Luala F | 10/10 | 3832 days | 2% |
| Gessica | 10/10 | 3833 days | 2% |
| Paul Larauze | 7/10 | 3842 days | 1% |
| Michael Regensburger | 9/10 | 3843 days | 1% |
| Julie Miehling | 8/10 | 3844 days | 1% |
| Nico Wedel | 7/10 | 3844 days | 1% |
| Patrick Thumeyer | 8/10 | 3845 days | 1% |
| Stephanie Hofman | 9/10 | 3846 days | 1% |
| John and Jan | 8/10 | 3847 days | 1% |
| Emily Pohlmann | 8/10 | 3850 days | 1% |
| Rocio Lucero | 10/10 | 3852 days | 1% |
| Ben and Pauline | 9/10 | 3857 days | 1% |
| Ben Schieber | 6/10 | 3864 days | 1% |
| Marlene Goecke | 7/10 | 3864 days | 1% |
| Joris | 10/10 | 3869 days | 1% |
| Philipp | 6/10 | 3869 days | 1% |
| Pierre Alexandre | 7/10 | 3871 days | 1% |
| Bernhard Fichtl | 8/10 | 3873 days | 1% |
| Joana Frever | 10/10 | 3876 days | 1% |
| Katlin Pollinger | 10/10 | 3876 days | 1% |
| Carmen Pramstaller | 6/10 | 3876 days | 1% |
| Stella and Merle | 10/10 | 3881 days | 1% |
| Christine Schtenker | 9/10 | 3881 days | 1% |
| Rebecca Winzig | 9/10 | 3881 days | 1% |
| Michele Winzig | 10/10 | 3881 days | 1% |
| Roland Fischer | 8/10 | 3882 days | 1% |
| Daniel Roedel | 9/10 | 3883 days | 1% |
| Lucile Souday | 10/10 | 3883 days | 1% |
| Tilman | 9/10 | 3885 days | 1% |
| Asborn Damgaard | 10/10 | 3891 days | 1% |
| Meilin | 9/10 | 3892 days | 1% |
| Sascha Kaffenberger | 10/10 | 3894 days | 1% |
| Clare Pickford | 8/10 | 3899 days | 1% |
| Nico | 8/10 | 3901 days | 1% |
| Jonathan Brunetti | 8/10 | 3916 days | 1% |
| Julia Huesam | 9/10 | 3928 days | 1% |
| Isabella | 10/10 | 3930 days | 1% |
| Jessica and Leonie | 9/10 | 3932 days | 1% |
| Selma Krap | 9/10 | 3938 days | 1% |
| Mathieu Brun | 10/10 | 3940 days | 1% |
| Fabian Dilly | 10/10 | 3947 days | 1% |
| Lars Hobrecht | 10/10 | 3947 days | 1% |
| Timo Krueger | 8/10 | 4199 days | 0% |
| Stuart Cook | 8/10 | 4200 days | 0% |
| Manuela Opprecht | 7/10 | 4250 days | 0% |
| Dominik Rehbaum | 9/10 | 4259 days | 0% |
| Bart Hanssen | 7/10 | 4279 days | 0% |
| Denisa Mecikova | 10/10 | 4550 days | 1% |
| Christoph Betten | 4/10 | 4554 days | 1% |
| Christina | 8/10 | 4558 days | 1% |
| Kathrin Lerch | 10/10 | 4558 days | 1% |
| Paolo Cases | 8/10 | 4558 days | 1% |
| Bea Westkam | 10/10 | 4560 days | 1% |
| Christopher Berkhahn | 8/10 | 4560 days | 1% |
| Julia Moellers | 10/10 | 4560 days | 1% |
| Maxime Ripoche | 7/10 | 4585 days | 1% |
| Julie Ledanois | 10/10 | 4587 days | 1% |
| Matthias Freiling | 10/10 | 4602 days | 1% |
| Bertrand Gilles | 8/10 | 4923 days | 1% |
| Rampon | 10/10 | 4928 days | 1% |
| Sarah Horn | 10/10 | 4929 days | 1% |
| Debiesse | 10/10 | 4929 days | 1% |
| Maja Bogdanowicz | 10/10 | 4948 days | 1% |
| Fabian Koitka | 10/10 | 4961 days | 1% |
| Nora and Edward | 9/10 | 4964 days | 1% |
| Judy | 10/10 | 5040 days | 1% |
| Stevie | 10/10 | 5043 days | 1% |
| Krataihai | 10/10 | 5061 days | 1% |
| Jaqi_Gary | 9/10 | 5061 days | 1% |
| KDS_Holiday | 10/10 | 5092 days | 1% |
| Malena | 10/10 | 5306 days | 1% |
| nga | 9/10 | 5306 days | 1% |
| Sabine | 8/10 | 5311 days | 1% |
| Daniel & Manuela | 10/10 | 5312 days | 1% |
| Nora | 9/10 | 5319 days | 1% |
| Janicha Blumenthal | 10/10 | 5320 days | 1% |
| Liz Stokes | 9/10 | 5322 days | 1% |
| Elizabeth Gardner | 9/10 | 5327 days | 1% |
| Norm Cooper | 8/10 | 5327 days | 1% |
| Louisa | 10/10 | 5380 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5401 days | 1% |
| Andreas & Sonja | 9/10 | 5413 days | 1% |
| Theresa | 10/10 | 5413 days | 1% |
| Christina | 9/10 | 5414 days | 1% |
| Laurent P | 10/10 | 5644 days | 1% |
| Michael Orme | 10/10 | 5662 days | 1% |
| Carolin | 8/10 | 5671 days | 1% |
| Lil Irish | 10/10 | 5671 days | 1% |
| Andreas Scholl | 10/10 | 5676 days | 1% |
| Berger | 8/10 | 5676 days | 1% |
| Adam Hayley | 9/10 | 5684 days | 1% |
| Valerie | 10/10 | 5686 days | 1% |
| Ines | 10/10 | 5687 days | 1% |
| Sebastian Engelke | 7/10 | 5688 days | 1% |
| Alan & Gill Geach | 8/10 | 5694 days | 1% |
| Liz Dolman | 8/10 | 5695 days | 1% |
| Daniel Fischer | 8/10 | 5698 days | 1% |
| Katrin & Mark | 9/10 | 5700 days | 1% |
| Moniek Steyaert | 8/10 | 5700 days | 1% |
| Chamton | 7/10 | 5700 days | 1% |
| Andrew Hammond | 10/10 | 5823 days | 1% |
| Richard Spore | 10/10 | 6024 days | 1% |
| Matt Roper | 10/10 | 6028 days | 1% |
| Maria Lorentzen | 10/10 | 6044 days | 1% |
| Helmet Paula | 10/10 | 6050 days | 1% |
| David Rich | 8/10 | 6050 days | 1% |
| Anne Veser | 10/10 | 6057 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 6060 days | 1% |
| Ake Erlandsson | 10/10 | 6061 days | 1% |
| Brenda | 10/10 | 6062 days | 1% |
| Robert Scharrenborg | 9/10 | 6064 days | 1% |
| Helen and Hans Walser | 10/10 | 6085 days | 1% |
| gemmav | 9/10 | 6111 days | 1% |
| Andreas Sterki | 8/10 | 6135 days | 1% |
| Roman Hauri | 10/10 | 6139 days | 1% |
| DamienM | 9/10 | 6387 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.