Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Discover NZ Motorhome Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
211 Valid Reviews
The Discover NZ Motorhome Rentals experience has a total of 214 reviews. There are 211 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 211 valid reviews:
The raw data average (mean) for all the Discover NZ Motorhome Rentals valid reviews is 96.73% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
41 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 211 valid reviews, the experience has 41 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 41 face-to-face reviews:
The raw data average (mean) for all the Discover NZ Motorhome Rentals face-to-face reviews is 88.78% and is based on 41 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Michael P Ringland||10/10||569 days||100%|
|MICHELL GREEN||9/10||873 days||26%|
|Phil Evans||10/10||1054 days||11%|
|Sara Kerins||9/10||1300 days||9%|
|Anna Brooks||10/10||1327 days||9%|
|Kendall Ranieri||9/10||1480 days||9%|
|Rob Mitchell||10/10||1633 days||8%|
|Anna Fioravanti||10/10||1633 days||8%|
|Leo O'Keeffe||9/10||1633 days||8%|
|Anne Howard||10/10||1633 days||8%|
|Alan Parry||9/10||1633 days||8%|
|Ann Teeters||10/10||1664 days||8%|
|Ed Murray||9/10||1664 days||8%|
|Harriet and Paul||6/10||1672 days||4%|
|Robert Burlumi||10/10||1692 days||8%|
|Anna Brooks||10/10||1692 days||8%|
|Elizabeth Predeger||8/10||1692 days||7%|
|Tony Sheridan||10/10||1692 days||8%|
|Anders Frank||10/10||1703 days||5%|
|David Bailey||10/10||1723 days||8%|
|Dicky Woollard||10/10||1723 days||8%|
|Wouter Bleckmann||9/10||1743 days||5%|
|Andrew Casey||10/10||1784 days||7%|
|Manon Pelletier||10/10||1784 days||7%|
|John Peacock||9/10||1784 days||7%|
|Alan Strong||9/10||1815 days||7%|
|Fred Stein||10/10||1815 days||7%|
|Anonymous (57534)||9/10||1815 days||7%|
|Spencer Lewis||10/10||1815 days||7%|
|Vince Vince F||10/10||1815 days||7%|
|Rachel Lofting||10/10||1845 days||7%|
|Andrew von Berky||8/10||1845 days||7%|
|Mark Kalucy||9/10||1998 days||7%|
|Rebeca Palma||10/10||1998 days||7%|
|Steve Elliott||9/10||2029 days||6%|
|Lisa Davis||9/10||2029 days||6%|
|Beth Cobb||10/10||2030 days||6%|
|Anna Parkinson||10/10||2089 days||6%|
|richard collier||9/10||2089 days||6%|
|Jacqui Deans||9/10||2089 days||6%|
|Ken Taylor||9/10||2090 days||6%|
|Michelle Cooke||9/10||2120 days||6%|
|ken trotter||10/10||2150 days||6%|
|Jennifer Brown||10/10||2150 days||6%|
|Sarah Carlson||10/10||2150 days||6%|
|Claudius How||10/10||2151 days||6%|
|Cherie Arrowsmith||9/10||2151 days||6%|
|Rosie Harness||10/10||2242 days||6%|
|Mary and David Lax||10/10||2320 days||5%|
|Marine DEPAIL||10/10||2334 days||5%|
|Albert Verhagen||10/10||2334 days||5%|
|A P||10/10||2364 days||5%|
|Regina Higginson||10/10||2364 days||5%|
|Trevor Hosken||10/10||2367 days||5%|
|Monika Manser||10/10||2395 days||5%|
|Alan & Joyce||10/10||2395 days||5%|
|Rory Diffin||10/10||2395 days||5%|
|Mira Letizia||10/10||2396 days||5%|
|Philip read||10/10||2423 days||5%|
|David Derkin||10/10||2454 days||5%|
|Martin Harris||10/10||2454 days||5%|
|André Gomes||10/10||2454 days||5%|
|Ward Van Uytsel||10/10||2485 days||5%|
|Michael Peppou||10/10||2485 days||5%|
|Johannes Nelke||10/10||2485 days||5%|
|Gavin Merritt||10/10||2515 days||5%|
|Phil Laurence||10/10||2546 days||4%|
|Ron Clarke||10/10||2546 days||4%|
|Hannah M||10/10||2699 days||4%|
|Nadia R||10/10||2730 days||4%|
|Claire Morris||10/10||2730 days||4%|
|Jim Clarke||10/10||2761 days||4%|
|Ryan Carpenter||10/10||2761 days||4%|
|Ken Holman||10/10||2761 days||4%|
|Larry Majerus||9/10||2774 days||2%|
|Marielle Stuij||10/10||2789 days||3%|
|James Newman||10/10||2820 days||3%|
|William Killan||10/10||2820 days||3%|
|Simon Osborne||10/10||2820 days||3%|
|Johan Mijs||10/10||2820 days||3%|
|Bob Williams||10/10||2820 days||3%|
|Chris Boote||10/10||2820 days||3%|
|Adam Levett||10/10||2851 days||3%|
|Mark Borah||10/10||2881 days||3%|
|Rose McCallum||10/10||2881 days||3%|
|Jim Dickie||10/10||2881 days||3%|
|Desney Hughes||10/10||2881 days||3%|
|Evelyn Robottom||10/10||2912 days||3%|
|Alan Beaumont||10/10||2912 days||3%|
|steve Page||10/10||3033 days||2%|
|Jason Scheckle||10/10||3064 days||2%|
|Michael Higgins||10/10||3095 days||2%|
|chris balmforth||10/10||3095 days||2%|
|Dave Sime||10/10||3126 days||2%|
|Julie Stevenson||10/10||3126 days||2%|
|Nicci Hutchinson||10/10||3126 days||2%|
|Gerard Berote||10/10||3127 days||1%|
|Karine Scheers||10/10||3127 days||1%|
|Pieter S||10/10||3154 days||2%|
|Przemyslaw Gawor||10/10||3154 days||2%|
|susan savage||10/10||3185 days||2%|
|Ken Di||10/10||3185 days||2%|
|Esther Goh||10/10||3429 days||1%|
|Robin Sable||10/10||3472 days||0%|
|Trish V||9/10||3473 days||0%|
|Alan Brady||8/10||3488 days||0%|
|C Wardlaw||9/10||3508 days||0%|
|Grahame MacKay||8/10||3512 days||0%|
|Alison Rosser||1/10||3514 days||0%|
|Sally Rawson||10/10||3531 days||0%|
|Jim & Lynn||10/10||3703 days||2%|
|Kev & Rob||10/10||3764 days||2%|
|Chris & Jess||10/10||3795 days||2%|
|Graham Wilson||10/10||3841 days||1%|
|Jean Barker||8/10||3844 days||1%|
|John Stokes||9/10||3845 days||1%|
|Steve & Pearl Baker||8/10||3847 days||1%|
|Susan Herd||9/10||3852 days||1%|
|Sue Hickman||9/10||3855 days||1%|
|Lenore Dejong||9/10||3859 days||1%|
|Victoria Purver||9/10||3860 days||1%|
|Mark & Wendy Caddye||8/10||3869 days||1%|
|Agnes McMillan||10/10||3869 days||1%|
|David Heads||8/10||3872 days||1%|
|John Price||9/10||3875 days||1%|
|Kimberly St Louis||10/10||3885 days||1%|
|Helen T||10/10||4217 days||1%|
|Evan Pole||10/10||4222 days||2%|
|John Mathers||9/10||4231 days||1%|
|Radek Hoferek||9/10||4246 days||1%|
|Chance McGuire||10/10||4250 days||2%|
|Deanne Prior||10/10||4342 days||2%|
|Sue Turner||10/10||4373 days||2%|
|Barry Treve||10/10||4563 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Discover NZ Motorhome Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 75 days. The Discover NZ Motorhome Rentals experience has 0 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Discover NZ Motorhome Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.