Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for U Fly Extreme.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
U Fly Extreme
Valid Reviews
68 Valid Reviews
The U Fly Extreme experience has a total of 68 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 68 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 63 |
|
93% |
| 9/10 | 4 |
|
6% |
| 8/10 | 1 |
|
1% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
99.12% Average
The raw data average (mean) for all the U Fly Extreme valid reviews is 99.12% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
20 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 68 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 20 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
75% |
| 9/10 | 4 |
|
20% |
| 8/10 | 1 |
|
5% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.00% Average
The raw data average (mean) for all the U Fly Extreme face-to-face reviews is 97.00% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
99.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Greg Little | 10/10 | 2386 days | 79% |
| Dieter Schmees | 10/10 | 2409 days | 78% |
| Jonas Olsen | 10/10 | 2642 days | 79% |
| Alex Sheldon | 10/10 | 2728 days | 57% |
| Jeremy Maurer | 10/10 | 2793 days | 67% |
| Patrycja Polakowska | 10/10 | 3078 days | 34% |
| William Haynie | 10/10 | 3127 days | 40% |
| babune48 | 10/10 | 3188 days | 35% |
| jimmyviera | 10/10 | 3188 days | 35% |
| Shaktale | 10/10 | 3219 days | 32% |
| shaynelighty | 10/10 | 3219 days | 32% |
| tateyjnr | 10/10 | 3372 days | 20% |
| Rufus_Katz | 10/10 | 3433 days | 15% |
| Daniel | 10/10 | 3437 days | 11% |
| hankharris | 10/10 | 3493 days | 10% |
| Swedes | 10/10 | 3524 days | 7% |
| Bastian_Heinz | 10/10 | 3524 days | 7% |
| katel86 | 10/10 | 3615 days | 0% |
| Adam Duus-Boolsen | 9/10 | 3791 days | 30% |
| migraineur | 10/10 | 3827 days | 39% |
| ashafir | 10/10 | 3827 days | 39% |
| Mick Doherty | 10/10 | 3858 days | 39% |
| starkstromspielplatz | 10/10 | 3858 days | 39% |
| daw1906 | 10/10 | 3889 days | 39% |
| shehlit | 10/10 | 3889 days | 39% |
| kirstgb | 10/10 | 3950 days | 39% |
| slipsius | 10/10 | 3950 days | 39% |
| Timoe | 10/10 | 3980 days | 39% |
| ChunHow | 10/10 | 3980 days | 39% |
| dgavish | 10/10 | 4042 days | 39% |
| cam2004 | 10/10 | 4072 days | 39% |
| michael | 10/10 | 4072 days | 39% |
| Andrew Cooke | 10/10 | 4133 days | 39% |
| Moritz | 10/10 | 4133 days | 39% |
| Ellie Parkes | 10/10 | 4192 days | 39% |
| sirstroh | 10/10 | 4192 days | 39% |
| Amanda Hoff | 10/10 | 4192 days | 39% |
| Polo | 10/10 | 4223 days | 39% |
| Mira | 10/10 | 4254 days | 39% |
| Bart de Jong | 10/10 | 4254 days | 39% |
| Vivienne O'Reilly | 9/10 | 4277 days | 30% |
| torandsimon | 10/10 | 4284 days | 39% |
| mzx2 | 10/10 | 4284 days | 39% |
| Claire Salter | 10/10 | 4315 days | 39% |
| NZJenJen | 10/10 | 4345 days | 39% |
| Aaron Farry | 10/10 | 4376 days | 39% |
| mayo | 10/10 | 4407 days | 39% |
| Jeremy | 8/10 | 4499 days | 28% |
| Neal | 10/10 | 4500 days | 39% |
| KjellR | 10/10 | 4500 days | 30% |
| CharityW | 9/10 | 4500 days | 30% |
| RichardA | 10/10 | 4505 days | 30% |
| Anne Hofer | 10/10 | 4535 days | 39% |
| crazyklaus | 10/10 | 4537 days | 39% |
| mash | 10/10 | 4544 days | 39% |
| Darroch Footprint Travel Guides | 10/10 | 4545 days | 39% |
| Jhon | 10/10 | 4548 days | 30% |
| davy | 10/10 | 4549 days | 39% |
| Timg | 10/10 | 4550 days | 30% |
| Oliver Hoppe | 10/10 | 4642 days | 39% |
| Sune | 9/10 | 4688 days | 30% |
| Christina Endicott | 10/10 | 4794 days | 30% |
| Brian Endicott | 10/10 | 4794 days | 30% |
| Katherine Humphrey | 10/10 | 4827 days | 30% |
| Phil Ritchie | 10/10 | 4843 days | 30% |
| Emma Parsons | 10/10 | 4843 days | 30% |
| Jenny Hancock | 10/10 | 4843 days | 30% |
| BCanuck | 10/10 | 4846 days | 39% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The U Fly Extreme experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the U Fly Extreme experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The U Fly Extreme experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.01% |
| 198 | -2.02% |
| 199 | -2.03% |
| 200 | -2.04% |
| 201 | -2.05% |
| 202 | -2.06% |
| 203 | -2.07% |
| … | … |
Final Ranking Score
97%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.