Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.21%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 787 days 20.03 100%
Michael Gooch 10/10 968 days 7.56 38%
Rebekka Doliva 10/10 1036 days 5.55 28%
Jayni L'Azou 10/10 1074 days true 5.07 25%
Ludovic Bonneau 10/10 1280 days true 4.64 23%
Roland Eggli 10/10 1282 days true 4.63 23%
Mike 8/10 1296 days true 4.38 22%
Alexander Scheibl 7/10 1297 days true 4.19 21%
Jaroslav Kacmar 10/10 1318 days true 4.56 23%
Gena Bond 8/10 1341 days 4.29 21%
Taylor Doolittle 10/10 1341 days true 4.52 23%
Barbara Hirsch 7/10 1351 days true 4.09 20%
Jack Halligan 9/10 1354 days true 4.49 22%
Sam Howard 10/10 1354 days true 4.49 22%
Kosia 10/10 1389 days true 4.42 22%
Navina 10/10 1394 days true 4.41 22%
HAFEZ AMRI SANUSI 8/10 1395 days 4.19 21%
Joanne Woo 8/10 1425 days 4.14 21%
Viki Kent 10/10 1430 days true 4.34 22%
Ross D 9/10 1430 days true 4.34 22%
Azhar Adlan 10/10 1431 days 4.34 22%
Anne 9/10 1442 days true 4.32 22%
Philippa Buchanan 9/10 1541 days 4.13 21%
Rabiah Abdullah 10/10 1639 days 3.94 20%
Sarah Boettcher 10/10 1644 days 3.93 20%
Annika Pauly 6/10 1649 days true 3.25 16%
Caroline Shaw 8/10 1655 days true 3.71 19%
Julia 7/10 1655 days true 3.55 18%
Bjoern 6/10 1655 days true 3.24 16%
Sonya Grimm 8/10 1655 days true 3.71 19%
Milan Maiwald 6/10 1656 days true 3.24 16%
Lisa Fenzl 10/10 1658 days true 3.9 19%
Afiya Levy 10/10 1658 days true 3.9 19%
gonzalo caldiz 9/10 1659 days 3.9 19%
Lærke Hagelskjær 10/10 1662 days true 3.89 19%
Juan Viscegle 10/10 1663 days true 3.89 19%
Jonathan Foskett 9/10 1665 days true 3.88 19%
Helen Hazelwood 9/10 1665 days true 3.88 19%
Ruby Reynolds 9/10 1665 days true 3.88 19%
Aaron Gunning 10/10 1673 days 3.87 19%
Liwen 3/10 1673 days true 2.98 15%
Verena Konetzhi 7/10 1676 days true 3.52 18%
Lena 8/10 1680 days true 3.66 18%
Kim-Lara 9/10 1688 days true 3.84 19%
Alyssa Wyer 10/10 1706 days true 3.8 19%
Simon Striegel 10/10 1707 days true 3.8 19%
Chris 9/10 1715 days true 3.79 19%
Anais Touri 10/10 1718 days true 3.78 19%
Matt and Louise 7/10 1724 days true 3.43 17%
Daniel Hill 9/10 1725 days true 3.77 19%
Chris 10/10 1730 days 3.76 19%
Neil 8/10 1734 days 3.56 18%
SATOKO OSONO 8/10 1741 days true 3.55 18%
Diego Pablos 7/10 1749 days true 3.39 17%
Pierre and Alexandra 9/10 1757 days true 3.7 18%
Mark Van Wijk 10/10 1822 days 3.58 18%
David McIntosh 9/10 2071 days true 3.09 15%
Lukas, Anne and Malte 9/10 2127 days true 2.98 15%
Logan Leduc 10/10 2132 days true 2.97 15%
Hubert Schmid 8/10 2180 days true 2.73 14%
Anna Grafenstein 8/10 2366 days true 2.39 12%
isabel Zander 8/10 2369 days true 2.38 12%
Calvin Becker 7/10 2369 days true 2.28 11%
Patricia Revel 10/10 2371 days true 2.5 12%
Jacques Revel 8/10 2371 days true 2.38 12%
Julien Joubert-Gaillard 7/10 2373 days true 2.27 11%
Claudia Hillebrand 8/10 2374 days true 2.37 12%
Audrey Le Bourthe 10/10 2379 days true 2.49 12%
Stefan Glock 8/10 2384 days true 2.35 12%
Andreas Liebe 9/10 2384 days true 2.48 12%
Jana Rutkowski 8/10 2387 days true 2.35 12%
Sarah Jane O'Reilly 7/10 2397 days true 2.23 11%
Tomas Shairi 5/10 2397 days true 1.99 10%
Agathe Dupuis 7/10 2398 days true 2.23 11%
Florent Bouillon 7/10 2398 days true 2.23 11%
Lena Hanhart 6/10 2398 days true 2.03 10%
Jonas Hessel 8/10 2398 days true 2.33 12%
Lena Wacker 10/10 2412 days true 2.42 12%
Marius Hoffmann 8/10 2418 days true 2.29 11%
Anna Guzewiez 8/10 2420 days true 2.29 11%
Carina Borho 9/10 2435 days true 2.38 12%
Lena Jensen 9/10 2436 days true 2.38 12%
Jesper Andersen 9/10 2436 days true 2.38 12%
Markus Spitzmueller 9/10 2436 days true 2.38 12%
Henry Thiel 9/10 2441 days true 2.37 12%
Christina Habranke 9/10 2441 days true 2.37 12%
Claire Lieval 5/10 2448 days true 1.91 10%
Nora Zeitz 5/10 2459 days true 1.89 9%
Marc Greeve 6/10 2468 days true 1.92 10%
Yvonne Horpershoeh 7/10 2468 days true 2.1 11%
Ron Williams 9/10 2582 days 2.09 10%
Stefan 9/10 2751 days true 1.76 9%
Bettina Fluhrer 10/10 2751 days true 1.76 9%
Cervenka Jaroslav 9/10 2758 days true 1.75 9%
Jitka Zenahlikova 9/10 2758 days true 1.75 9%
Billy Koichopolos 10/10 2759 days true 1.74 9%
Gina Lisi 10/10 2759 days true 1.74 9%
Katey Justice 8/10 2761 days true 1.65 8%
Andrew Grimes 9/10 2761 days true 1.74 9%
Lynda Quartay 9/10 2761 days true 1.74 9%
Douglas Walker 7/10 2761 days true 1.58 8%
Kariuua S 7/10 2763 days true 1.58 8%
Nicolas Bessiere 7/10 2763 days true 1.58 8%
Renate 7/10 2769 days true 1.57 8%
Erik Muchembled 8/10 2770 days true 1.64 8%
Eric 8/10 2771 days true 1.63 8%
Rogier Ramaker 9/10 2771 days true 1.72 9%
Melvin Groenhof 8/10 2771 days true 1.63 8%
Anna Neuenfeldt 9/10 2772 days true 1.72 9%
Janine Kohlgrueler 10/10 2773 days true 1.72 9%
Maja Bogdanowicz 8/10 2773 days true 1.63 8%
Sara Omary 8/10 2776 days true 1.62 8%
Tim Sautter 9/10 2779 days true 1.7 9%
Francis Runge 8/10 2780 days true 1.62 8%
Bill and Noreen 9/10 2792 days true 1.68 8%
Kevin Desjandino 10/10 2843 days true 1.58 8%
Abby Rushmer 8/10 2855 days true 1.48 7%
Benedicte and Mathilde Colas 8/10 2859 days true 1.47 7%
Jenben 10/10 2886 days 1.5 7%
Loesje 8/10 2917 days 1.36 7%
Dovis Heinemann 10/10 3115 days true 1.05 5%
Andreas Schacke 7/10 3116 days true 0.95 5%
Barbara Berkhout 9/10 3116 days true 1.05 5%
David Williams 9/10 3119 days true 1.04 5%
Delore 5/10 3124 days true 0.83 4%
Sabrina Germany 10/10 3126 days true 1.03 5%
Maxine Gilman 10/10 3126 days true 1.03 5%
Peter & Kate Carmichael 9/10 3142 days true 0.99 5%
Tom Pratt 6/10 3143 days true 0.82 4%
Ken 10/10 3144 days true 0.99 5%
Russell 9/10 3145 days true 0.99 5%
Gabriele Wendt 9/10 3145 days true 0.99 5%
Diane Moss 8/10 3145 days true 0.94 5%
R Straathof 6/10 3147 days true 0.82 4%
Jonathan Philp 7/10 3152 days true 0.89 4%
Anna 9/10 3158 days true 0.96 5%
Lesley 8/10 3191 days 0.85 4%
Jensen Bresbenbeek 8/10 3223 days true 0.79 4%
Bernhard & Brigitte Gosch 8/10 3229 days true 0.78 4%
Thomas Klebensberger 10/10 3462 days true 0.37 2%
Ken Talan 10/10 3462 days true 0.37 2%
Sean Brownell 7/10 3466 days true 0.33 2%
Mariette Salden 9/10 3470 days true 0.35 2%
Ed Piotrowski 7/10 3474 days true 0.31 2%
Prideaux 6/10 3476 days true 0.28 1%
Bill Mclennan 10/10 3479 days true 0.33 2%
Sophia Kelly 8/10 3481 days true 0.31 2%
Dave Lidgard 9/10 3484 days true 0.32 2%
Oppenoorth 9/10 3485 days true 0.32 2%
Mark Walker 9/10 3485 days true 0.32 2%
T Lipscombe 6/10 3489 days true 0.26 1%
Daryl 10/10 3490 days true 0.31 2%
Michael Long 8/10 3490 days true 0.3 1%
Javier Munoz 7/10 3490 days true 0.28 1%
Birga 10/10 3494 days true 0.31 2%
Jerry & Floon 8/10 3495 days true 0.29 1%
Jessica Vogels 6/10 3495 days true 0.25 1%
Simon Vickers 10/10 3496 days true 0.3 2%
Elise van Haastert 9/10 3496 days true 0.3 2%
Jesper Hassel 8/10 3502 days true 0.28 1%
Carolin Moberg 9/10 3502 days true 0.29 1%
Flueckiger 10/10 3506 days true 0.28 1%
Marleen Meyers 8/10 3508 days true 0.26 1%
Dieter Uhlmann 6/10 3508 days true 0.23 1%
Sabrina Sari 7/10 3510 days true 0.25 1%
Claudia Vermeer 7/10 3511 days true 0.25 1%
Irene and Thib Schneider 10/10 3513 days true 0.27 1%
Tom Hill 9/10 3520 days true 0.25 1%
Bronwyn Mewett 9/10 3525 days 0.24 1%
Morgan892 10/10 3617 days 0.06 0%
Andrew Hammond 10/10 3648 days 0.0 0%
imbeachy 10/10 3678 days 0.0 0%
Trisha 10/10 3709 days 0.0 0%
Meg & Steve 7/10 3795 days true 0.0 0%
rinusm 8/10 3798 days true 0.0 0%
steveE 9/10 3801 days true 0.0 0%
Jess 10/10 3836 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3850 days true 0.0 0%
Peter G 8/10 3856 days true 0.0 0%
Chris Helms 7/10 3856 days true 0.0 0%
Jamie 8/10 3882 days true 0.0 0%
Schygulla 8/10 3882 days true 0.0 0%
margaret Klawitter 10/10 3883 days true 0.0 0%
kate 10/10 3887 days true 0.0 0%
Jules 7/10 3887 days true 0.0 0%
Frances Hay 8/10 3889 days true 0.0 0%
carsteng 9/10 3946 days true 0.0 0%
Suzanne 9/10 4013 days 0.0 0%
Andrea 8/10 4116 days true 0.0 0%
jessica 7/10 4117 days true 0.0 0%
KimC 8/10 4184 days true 0.0 0%
Denys 7/10 4200 days true 0.0 0%
JohannaB 10/10 4215 days true 0.0 0%
ChristineM 10/10 4229 days true 0.0 0%
SiegfriedL 9/10 4251 days true 0.0 0%
johanna 9/10 4269 days true 0.0 0%
MissTraveller2009 10/10 4317 days 0.0 0%
jack 8/10 4318 days true 0.0 0%
Lisa 10/10 4389 days 0.0 0%
Thomas Bachmann 9/10 4444 days true 0.0 0%
Ted Sebastian 8/10 4580 days true 0.0 0%
Alison Street 7/10 4595 days true 0.0 0%
Jurgen Westphal 8/10 4596 days true 0.0 0%
John Howlett 8/10 4612 days true 0.0 0%
Davinia 8/10 4671 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.14%
198 -3.15%
199 -3.17%
200 -3.18%
201 -3.20%
202 -3.22%
203 -3.23%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.