Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rebecca, Colin & Leo 10/10 1470 days 100%
Michael Gooch 10/10 1651 days 92%
Rebekka Doliva 10/10 1719 days 88%
Jayni L'Azou 10/10 1757 days 87%
Ludovic Bonneau 10/10 1963 days 77%
Roland Eggli 10/10 1965 days 77%
Mike 8/10 1979 days 72%
Alexander Scheibl 7/10 1980 days 69%
Jaroslav Kacmar 10/10 2001 days 75%
Gena Bond 8/10 2024 days 70%
Taylor Doolittle 10/10 2024 days 74%
Barbara Hirsch 7/10 2034 days 67%
Jack Halligan 9/10 2037 days 73%
Sam Howard 10/10 2037 days 73%
Kosia 10/10 2072 days 72%
Navina 10/10 2077 days 72%
HAFEZ AMRI SANUSI 8/10 2078 days 68%
Joanne Woo 8/10 2108 days 66%
Viki Kent 10/10 2113 days 70%
Ross D 9/10 2113 days 70%
Azhar Adlan 10/10 2114 days 70%
Anne 9/10 2125 days 69%
Philippa Buchanan 9/10 2224 days 65%
Rabiah Abdullah 10/10 2322 days 60%
Sarah Boettcher 10/10 2327 days 60%
Annika Pauly 6/10 2332 days 49%
Caroline Shaw 8/10 2338 days 56%
Julia 7/10 2338 days 54%
Bjoern 6/10 2338 days 49%
Sonya Grimm 8/10 2338 days 56%
Milan Maiwald 6/10 2339 days 49%
Lisa Fenzl 10/10 2341 days 59%
Afiya Levy 10/10 2341 days 59%
gonzalo caldiz 9/10 2342 days 59%
Lærke Hagelskjær 10/10 2345 days 59%
Juan Viscegle 10/10 2346 days 59%
Jonathan Foskett 9/10 2348 days 59%
Helen Hazelwood 9/10 2348 days 59%
Ruby Reynolds 9/10 2348 days 59%
Aaron Gunning 10/10 2356 days 58%
Liwen 3/10 2356 days 44%
Verena Konetzhi 7/10 2359 days 53%
Lena 8/10 2363 days 55%
Kim-Lara 9/10 2371 days 58%
Alyssa Wyer 10/10 2389 days 57%
Simon Striegel 10/10 2390 days 57%
Chris 9/10 2398 days 56%
Anais Touri 10/10 2401 days 56%
Matt and Louise 7/10 2407 days 51%
Daniel Hill 9/10 2408 days 56%
Chris 10/10 2413 days 56%
Neil 8/10 2417 days 53%
SATOKO OSONO 8/10 2424 days 52%
Diego Pablos 7/10 2432 days 50%
Pierre and Alexandra 9/10 2440 days 55%
Mark Van Wijk 10/10 2505 days 51%
David McIntosh 9/10 2754 days 40%
Lukas, Anne and Malte 9/10 2810 days 37%
Logan Leduc 10/10 2815 days 37%
Hubert Schmid 8/10 2863 days 33%
Anna Grafenstein 8/10 3049 days 25%
isabel Zander 8/10 3052 days 24%
Calvin Becker 7/10 3052 days 23%
Patricia Revel 10/10 3054 days 26%
Jacques Revel 8/10 3054 days 24%
Julien Joubert-Gaillard 7/10 3056 days 23%
Claudia Hillebrand 8/10 3057 days 24%
Audrey Le Bourthe 10/10 3062 days 25%
Stefan Glock 8/10 3067 days 24%
Andreas Liebe 9/10 3067 days 25%
Jana Rutkowski 8/10 3070 days 24%
Sarah Jane O'Reilly 7/10 3080 days 22%
Tomas Shairi 5/10 3080 days 19%
Agathe Dupuis 7/10 3081 days 22%
Florent Bouillon 7/10 3081 days 22%
Lena Hanhart 6/10 3081 days 20%
Jonas Hessel 8/10 3081 days 23%
Lena Wacker 10/10 3095 days 24%
Marius Hoffmann 8/10 3101 days 22%
Anna Guzewiez 8/10 3103 days 22%
Carina Borho 9/10 3118 days 23%
Lena Jensen 9/10 3119 days 23%
Jesper Andersen 9/10 3119 days 23%
Markus Spitzmueller 9/10 3119 days 23%
Henry Thiel 9/10 3124 days 22%
Christina Habranke 9/10 3124 days 22%
Claire Lieval 5/10 3131 days 17%
Nora Zeitz 5/10 3142 days 17%
Marc Greeve 6/10 3151 days 17%
Yvonne Horpershoeh 7/10 3151 days 19%
Ron Williams 9/10 3265 days 16%
Stefan 9/10 3434 days 8%
Bettina Fluhrer 10/10 3434 days 8%
Cervenka Jaroslav 9/10 3441 days 8%
Jitka Zenahlikova 9/10 3441 days 8%
Billy Koichopolos 10/10 3442 days 8%
Gina Lisi 10/10 3442 days 8%
Katey Justice 8/10 3444 days 7%
Andrew Grimes 9/10 3444 days 7%
Lynda Quartay 9/10 3444 days 7%
Douglas Walker 7/10 3444 days 7%
Kariuua S 7/10 3446 days 6%
Nicolas Bessiere 7/10 3446 days 6%
Renate 7/10 3452 days 6%
Erik Muchembled 8/10 3453 days 7%
Eric 8/10 3454 days 7%
Rogier Ramaker 9/10 3454 days 7%
Melvin Groenhof 8/10 3454 days 7%
Anna Neuenfeldt 9/10 3455 days 7%
Janine Kohlgrueler 10/10 3456 days 7%
Maja Bogdanowicz 8/10 3456 days 6%
Sara Omary 8/10 3459 days 6%
Tim Sautter 9/10 3462 days 7%
Francis Runge 8/10 3463 days 6%
Bill and Noreen 9/10 3475 days 6%
Kevin Desjandino 10/10 3526 days 4%
Abby Rushmer 8/10 3538 days 3%
Benedicte and Mathilde Colas 8/10 3542 days 3%
Jenben 10/10 3569 days 2%
Loesje 8/10 3600 days 0%
Dovis Heinemann 10/10 3798 days 22%
Andreas Schacke 7/10 3799 days 20%
Barbara Berkhout 9/10 3799 days 22%
David Williams 9/10 3802 days 22%
Delore 5/10 3807 days 17%
Sabrina Germany 10/10 3809 days 22%
Maxine Gilman 10/10 3809 days 22%
Peter & Kate Carmichael 9/10 3825 days 22%
Tom Pratt 6/10 3826 days 18%
Ken 10/10 3827 days 22%
Russell 9/10 3828 days 22%
Gabriele Wendt 9/10 3828 days 22%
Diane Moss 8/10 3828 days 21%
R Straathof 6/10 3830 days 18%
Jonathan Philp 7/10 3835 days 20%
Anna 9/10 3841 days 22%
Lesley 8/10 3874 days 21%
Jensen Bresbenbeek 8/10 3906 days 21%
Bernhard & Brigitte Gosch 8/10 3912 days 21%
Thomas Klebensberger 10/10 4145 days 22%
Ken Talan 10/10 4145 days 22%
Sean Brownell 7/10 4149 days 20%
Mariette Salden 9/10 4153 days 22%
Ed Piotrowski 7/10 4157 days 20%
Prideaux 6/10 4159 days 18%
Bill Mclennan 10/10 4162 days 22%
Sophia Kelly 8/10 4164 days 21%
Dave Lidgard 9/10 4167 days 22%
Oppenoorth 9/10 4168 days 22%
Mark Walker 9/10 4168 days 22%
T Lipscombe 6/10 4172 days 18%
Daryl 10/10 4173 days 22%
Michael Long 8/10 4173 days 21%
Javier Munoz 7/10 4173 days 20%
Birga 10/10 4177 days 22%
Jerry & Floon 8/10 4178 days 21%
Jessica Vogels 6/10 4178 days 18%
Simon Vickers 10/10 4179 days 22%
Elise van Haastert 9/10 4179 days 22%
Jesper Hassel 8/10 4185 days 21%
Carolin Moberg 9/10 4185 days 22%
Flueckiger 10/10 4189 days 22%
Marleen Meyers 8/10 4191 days 21%
Dieter Uhlmann 6/10 4191 days 18%
Sabrina Sari 7/10 4193 days 20%
Claudia Vermeer 7/10 4194 days 20%
Irene and Thib Schneider 10/10 4196 days 22%
Tom Hill 9/10 4203 days 22%
Bronwyn Mewett 9/10 4208 days 22%
Morgan892 10/10 4300 days 22%
Andrew Hammond 10/10 4331 days 22%
imbeachy 10/10 4361 days 22%
Trisha 10/10 4392 days 22%
Meg & Steve 7/10 4478 days 20%
rinusm 8/10 4481 days 21%
steveE 9/10 4484 days 22%
Jess 10/10 4519 days 22%
Inbar Yizhar Barnea 10/10 4533 days 22%
Peter G 8/10 4539 days 21%
Chris Helms 7/10 4539 days 20%
Jamie 8/10 4565 days 21%
Schygulla 8/10 4565 days 21%
margaret Klawitter 10/10 4566 days 22%
kate 10/10 4570 days 22%
Jules 7/10 4570 days 20%
Frances Hay 8/10 4572 days 21%
carsteng 9/10 4629 days 22%
Suzanne 9/10 4696 days 22%
Andrea 8/10 4799 days 21%
jessica 7/10 4800 days 20%
KimC 8/10 4867 days 21%
Denys 7/10 4883 days 20%
JohannaB 10/10 4898 days 22%
ChristineM 10/10 4912 days 22%
SiegfriedL 9/10 4934 days 22%
johanna 9/10 4952 days 22%
MissTraveller2009 10/10 5000 days 22%
jack 8/10 5001 days 21%
Lisa 10/10 5072 days 22%
Thomas Bachmann 9/10 5127 days 22%
Ted Sebastian 8/10 5263 days 21%
Alison Street 7/10 5278 days 20%
Jurgen Westphal 8/10 5279 days 21%
John Howlett 8/10 5295 days 21%
Davinia 8/10 5354 days 21%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.22% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.18%
198 -2.20%
199 -2.21%
200 -2.22%
201 -2.23%
202 -2.24%
203 -2.25%

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.