Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.41%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 740 days 24.97 100%
Michael Gooch 10/10 920 days 9.85 39%
Rebekka Doliva 10/10 989 days 6.78 27%
Jayni L'Azou 10/10 1027 days true 5.73 23%
Ludovic Bonneau 10/10 1233 days true 4.73 19%
Roland Eggli 10/10 1235 days true 4.73 19%
Mike 8/10 1249 days true 4.46 18%
Alexander Scheibl 7/10 1250 days true 4.27 17%
Jaroslav Kacmar 10/10 1271 days true 4.66 19%
Gena Bond 8/10 1294 days 4.38 18%
Taylor Doolittle 10/10 1294 days true 4.61 18%
Barbara Hirsch 7/10 1304 days true 4.18 17%
Jack Halligan 9/10 1307 days true 4.59 18%
Sam Howard 10/10 1307 days true 4.59 18%
Kosia 10/10 1342 days true 4.52 18%
Navina 10/10 1347 days true 4.51 18%
HAFEZ AMRI SANUSI 8/10 1347 days 4.28 17%
Joanne Woo 8/10 1377 days 4.23 17%
Viki Kent 10/10 1383 days true 4.44 18%
Ross D 9/10 1383 days true 4.44 18%
Azhar Adlan 10/10 1384 days 4.43 18%
Anne 9/10 1395 days true 4.41 18%
Philippa Buchanan 9/10 1494 days 4.22 17%
Rabiah Abdullah 10/10 1591 days 4.03 16%
Sarah Boettcher 10/10 1597 days 4.02 16%
Annika Pauly 6/10 1602 days true 3.33 13%
Caroline Shaw 8/10 1608 days true 3.8 15%
Julia 7/10 1608 days true 3.64 15%
Bjoern 6/10 1608 days true 3.32 13%
Sonya Grimm 8/10 1608 days true 3.8 15%
Milan Maiwald 6/10 1609 days true 3.32 13%
Lisa Fenzl 10/10 1611 days true 3.99 16%
Afiya Levy 10/10 1611 days true 3.99 16%
gonzalo caldiz 9/10 1612 days 3.99 16%
Lærke Hagelskjær 10/10 1615 days true 3.98 16%
Juan Viscegle 10/10 1616 days true 3.98 16%
Jonathan Foskett 9/10 1618 days true 3.98 16%
Helen Hazelwood 9/10 1618 days true 3.98 16%
Ruby Reynolds 9/10 1618 days true 3.98 16%
Aaron Gunning 10/10 1626 days 3.96 16%
Liwen 3/10 1626 days true 3.05 12%
Verena Konetzhi 7/10 1629 days true 3.6 14%
Lena 8/10 1633 days true 3.75 15%
Kim-Lara 9/10 1641 days true 3.93 16%
Alyssa Wyer 10/10 1659 days true 3.9 16%
Simon Striegel 10/10 1660 days true 3.89 16%
Chris 9/10 1668 days true 3.88 16%
Anais Touri 10/10 1671 days true 3.87 16%
Matt and Louise 7/10 1677 days true 3.51 14%
Daniel Hill 9/10 1678 days true 3.86 15%
Chris 10/10 1682 days 3.85 15%
Neil 8/10 1687 days 3.65 15%
SATOKO OSONO 8/10 1694 days true 3.64 15%
Diego Pablos 7/10 1702 days true 3.47 14%
Pierre and Alexandra 9/10 1710 days true 3.8 15%
Mark Van Wijk 10/10 1774 days 3.67 15%
David McIntosh 9/10 2024 days true 3.18 13%
Lukas, Anne and Malte 9/10 2080 days true 3.07 12%
Logan Leduc 10/10 2085 days true 3.06 12%
Hubert Schmid 8/10 2133 days true 2.82 11%
Anna Grafenstein 8/10 2319 days true 2.47 10%
isabel Zander 8/10 2322 days true 2.47 10%
Calvin Becker 7/10 2322 days true 2.36 9%
Patricia Revel 10/10 2324 days true 2.59 10%
Jacques Revel 8/10 2324 days true 2.47 10%
Julien Joubert-Gaillard 7/10 2326 days true 2.36 9%
Claudia Hillebrand 8/10 2327 days true 2.46 10%
Audrey Le Bourthe 10/10 2332 days true 2.58 10%
Stefan Glock 8/10 2337 days true 2.44 10%
Andreas Liebe 9/10 2337 days true 2.57 10%
Jana Rutkowski 8/10 2340 days true 2.44 10%
Sarah Jane O'Reilly 7/10 2350 days true 2.32 9%
Tomas Shairi 5/10 2350 days true 2.06 8%
Agathe Dupuis 7/10 2351 days true 2.31 9%
Florent Bouillon 7/10 2351 days true 2.31 9%
Lena Hanhart 6/10 2351 days true 2.11 8%
Jonas Hessel 8/10 2351 days true 2.41 10%
Lena Wacker 10/10 2365 days true 2.51 10%
Marius Hoffmann 8/10 2371 days true 2.38 10%
Anna Guzewiez 8/10 2373 days true 2.37 10%
Carina Borho 9/10 2388 days true 2.47 10%
Lena Jensen 9/10 2389 days true 2.47 10%
Jesper Andersen 9/10 2389 days true 2.47 10%
Markus Spitzmueller 9/10 2389 days true 2.47 10%
Henry Thiel 9/10 2394 days true 2.46 10%
Christina Habranke 9/10 2394 days true 2.46 10%
Claire Lieval 5/10 2401 days true 1.98 8%
Nora Zeitz 5/10 2412 days true 1.96 8%
Marc Greeve 6/10 2421 days true 2.0 8%
Yvonne Horpershoeh 7/10 2421 days true 2.19 9%
Ron Williams 9/10 2535 days 2.18 9%
Stefan 9/10 2704 days true 1.85 7%
Bettina Fluhrer 10/10 2704 days true 1.85 7%
Cervenka Jaroslav 9/10 2711 days true 1.84 7%
Jitka Zenahlikova 9/10 2711 days true 1.84 7%
Billy Koichopolos 10/10 2712 days true 1.84 7%
Gina Lisi 10/10 2712 days true 1.84 7%
Katey Justice 8/10 2714 days true 1.74 7%
Andrew Grimes 9/10 2714 days true 1.83 7%
Lynda Quartay 9/10 2714 days true 1.83 7%
Douglas Walker 7/10 2714 days true 1.67 7%
Kariuua S 7/10 2716 days true 1.66 7%
Nicolas Bessiere 7/10 2716 days true 1.66 7%
Renate 7/10 2722 days true 1.65 7%
Erik Muchembled 8/10 2723 days true 1.72 7%
Eric 8/10 2724 days true 1.72 7%
Rogier Ramaker 9/10 2724 days true 1.81 7%
Melvin Groenhof 8/10 2724 days true 1.72 7%
Anna Neuenfeldt 9/10 2725 days true 1.81 7%
Janine Kohlgrueler 10/10 2726 days true 1.81 7%
Maja Bogdanowicz 8/10 2726 days true 1.72 7%
Sara Omary 8/10 2729 days true 1.71 7%
Tim Sautter 9/10 2732 days true 1.8 7%
Francis Runge 8/10 2733 days true 1.7 7%
Bill and Noreen 9/10 2745 days true 1.77 7%
Kevin Desjandino 10/10 2796 days true 1.67 7%
Abby Rushmer 8/10 2808 days true 1.57 6%
Benedicte and Mathilde Colas 8/10 2812 days true 1.56 6%
Jenben 10/10 2839 days 1.59 6%
Loesje 8/10 2870 days 1.45 6%
Dovis Heinemann 10/10 3068 days true 1.14 5%
Andreas Schacke 7/10 3069 days true 1.03 4%
Barbara Berkhout 9/10 3069 days true 1.14 5%
David Williams 9/10 3072 days true 1.13 5%
Delore 5/10 3077 days true 0.91 4%
Sabrina Germany 10/10 3079 days true 1.12 4%
Maxine Gilman 10/10 3079 days true 1.12 4%
Peter & Kate Carmichael 9/10 3095 days true 1.09 4%
Tom Pratt 6/10 3096 days true 0.9 4%
Ken 10/10 3097 days true 1.08 4%
Russell 9/10 3098 days true 1.08 4%
Gabriele Wendt 9/10 3098 days true 1.08 4%
Diane Moss 8/10 3098 days true 1.03 4%
R Straathof 6/10 3100 days true 0.89 4%
Jonathan Philp 7/10 3105 days true 0.97 4%
Anna 9/10 3111 days true 1.05 4%
Lesley 8/10 3144 days 0.94 4%
Jensen Bresbenbeek 8/10 3176 days true 0.88 4%
Bernhard & Brigitte Gosch 8/10 3182 days true 0.87 3%
Thomas Klebensberger 10/10 3415 days true 0.46 2%
Ken Talan 10/10 3415 days true 0.46 2%
Sean Brownell 7/10 3419 days true 0.41 2%
Mariette Salden 9/10 3423 days true 0.44 2%
Ed Piotrowski 7/10 3427 days true 0.4 2%
Prideaux 6/10 3429 days true 0.36 1%
Bill Mclennan 10/10 3432 days true 0.43 2%
Sophia Kelly 8/10 3434 days true 0.4 2%
Dave Lidgard 9/10 3437 days true 0.42 2%
Oppenoorth 9/10 3438 days true 0.41 2%
Mark Walker 9/10 3438 days true 0.41 2%
T Lipscombe 6/10 3442 days true 0.34 1%
Daryl 10/10 3443 days true 0.41 2%
Michael Long 8/10 3443 days true 0.38 2%
Javier Munoz 7/10 3443 days true 0.37 1%
Birga 10/10 3447 days true 0.4 2%
Jerry & Floon 8/10 3448 days true 0.38 2%
Jessica Vogels 6/10 3448 days true 0.33 1%
Simon Vickers 10/10 3449 days true 0.39 2%
Elise van Haastert 9/10 3449 days true 0.39 2%
Jesper Hassel 8/10 3455 days true 0.36 1%
Carolin Moberg 9/10 3455 days true 0.38 2%
Flueckiger 10/10 3459 days true 0.37 1%
Marleen Meyers 8/10 3461 days true 0.35 1%
Dieter Uhlmann 6/10 3461 days true 0.31 1%
Sabrina Sari 7/10 3463 days true 0.33 1%
Claudia Vermeer 7/10 3464 days true 0.33 1%
Irene and Thib Schneider 10/10 3466 days true 0.36 1%
Tom Hill 9/10 3473 days true 0.35 1%
Bronwyn Mewett 9/10 3478 days 0.34 1%
Morgan892 10/10 3570 days 0.16 1%
Andrew Hammond 10/10 3601 days 0.1 0%
imbeachy 10/10 3631 days 0.04 0%
Trisha 10/10 3662 days 0.0 0%
Meg & Steve 7/10 3748 days true 0.0 0%
rinusm 8/10 3751 days true 0.0 0%
steveE 9/10 3754 days true 0.0 0%
Jess 10/10 3789 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3803 days true 0.0 0%
Peter G 8/10 3809 days true 0.0 0%
Chris Helms 7/10 3809 days true 0.0 0%
Jamie 8/10 3835 days true 0.0 0%
Schygulla 8/10 3835 days true 0.0 0%
margaret Klawitter 10/10 3836 days true 0.0 0%
kate 10/10 3840 days true 0.0 0%
Jules 7/10 3840 days true 0.0 0%
Frances Hay 8/10 3842 days true 0.0 0%
carsteng 9/10 3899 days true 0.0 0%
Suzanne 9/10 3966 days 0.0 0%
Andrea 8/10 4069 days true 0.0 0%
jessica 7/10 4070 days true 0.0 0%
KimC 8/10 4137 days true 0.0 0%
Denys 7/10 4153 days true 0.0 0%
JohannaB 10/10 4168 days true 0.0 0%
ChristineM 10/10 4182 days true 0.0 0%
SiegfriedL 9/10 4204 days true 0.0 0%
johanna 9/10 4222 days true 0.0 0%
MissTraveller2009 10/10 4270 days 0.0 0%
jack 8/10 4270 days true 0.0 0%
Lisa 10/10 4342 days 0.0 0%
Thomas Bachmann 9/10 4397 days true 0.0 0%
Ted Sebastian 8/10 4533 days true 0.0 0%
Alison Street 7/10 4548 days true 0.0 0%
Jurgen Westphal 8/10 4549 days true 0.0 0%
John Howlett 8/10 4565 days true 0.0 0%
Davinia 8/10 4624 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.23% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 117 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.20%
198 -2.21%
199 -2.22%
200 -2.23%
201 -2.24%
202 -2.26%
203 -2.27%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.