Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rebecca, Colin & Leo 10/10 1021 days 100%
Michael Gooch 10/10 1202 days 80%
Rebekka Doliva 10/10 1270 days 78%
Jayni L'Azou 10/10 1308 days 77%
Ludovic Bonneau 10/10 1514 days 69%
Roland Eggli 10/10 1516 days 69%
Mike 8/10 1530 days 65%
Alexander Scheibl 7/10 1531 days 62%
Jaroslav Kacmar 10/10 1552 days 68%
Gena Bond 8/10 1575 days 64%
Taylor Doolittle 10/10 1575 days 67%
Barbara Hirsch 7/10 1585 days 60%
Jack Halligan 9/10 1588 days 67%
Sam Howard 10/10 1588 days 67%
Kosia 10/10 1623 days 66%
Navina 10/10 1628 days 65%
HAFEZ AMRI SANUSI 8/10 1629 days 62%
Joanne Woo 8/10 1659 days 61%
Viki Kent 10/10 1664 days 64%
Ross D 9/10 1664 days 64%
Azhar Adlan 10/10 1665 days 64%
Anne 9/10 1676 days 64%
Philippa Buchanan 9/10 1775 days 60%
Rabiah Abdullah 10/10 1873 days 57%
Sarah Boettcher 10/10 1878 days 57%
Annika Pauly 6/10 1883 days 46%
Caroline Shaw 8/10 1889 days 53%
Julia 7/10 1889 days 51%
Bjoern 6/10 1889 days 46%
Sonya Grimm 8/10 1889 days 53%
Milan Maiwald 6/10 1890 days 45%
Lisa Fenzl 10/10 1892 days 56%
Afiya Levy 10/10 1892 days 56%
gonzalo caldiz 9/10 1893 days 56%
Lærke Hagelskjær 10/10 1896 days 56%
Juan Viscegle 10/10 1897 days 56%
Jonathan Foskett 9/10 1899 days 56%
Helen Hazelwood 9/10 1899 days 56%
Ruby Reynolds 9/10 1899 days 56%
Aaron Gunning 10/10 1907 days 55%
Liwen 3/10 1907 days 41%
Verena Konetzhi 7/10 1910 days 50%
Lena 8/10 1914 days 52%
Kim-Lara 9/10 1922 days 55%
Alyssa Wyer 10/10 1940 days 54%
Simon Striegel 10/10 1941 days 54%
Chris 9/10 1949 days 54%
Anais Touri 10/10 1952 days 54%
Matt and Louise 7/10 1958 days 48%
Daniel Hill 9/10 1959 days 54%
Chris 10/10 1964 days 53%
Neil 8/10 1968 days 50%
SATOKO OSONO 8/10 1975 days 50%
Diego Pablos 7/10 1983 days 47%
Pierre and Alexandra 9/10 1991 days 53%
Mark Van Wijk 10/10 2056 days 50%
David McIntosh 9/10 2305 days 41%
Lukas, Anne and Malte 9/10 2361 days 39%
Logan Leduc 10/10 2366 days 39%
Hubert Schmid 8/10 2414 days 35%
Anna Grafenstein 8/10 2600 days 29%
isabel Zander 8/10 2603 days 29%
Calvin Becker 7/10 2603 days 27%
Patricia Revel 10/10 2605 days 31%
Jacques Revel 8/10 2605 days 29%
Julien Joubert-Gaillard 7/10 2607 days 27%
Claudia Hillebrand 8/10 2608 days 29%
Audrey Le Bourthe 10/10 2613 days 30%
Stefan Glock 8/10 2618 days 28%
Andreas Liebe 9/10 2618 days 30%
Jana Rutkowski 8/10 2621 days 28%
Sarah Jane O'Reilly 7/10 2631 days 27%
Tomas Shairi 5/10 2631 days 23%
Agathe Dupuis 7/10 2632 days 27%
Florent Bouillon 7/10 2632 days 27%
Lena Hanhart 6/10 2632 days 24%
Jonas Hessel 8/10 2632 days 28%
Lena Wacker 10/10 2646 days 29%
Marius Hoffmann 8/10 2652 days 27%
Anna Guzewiez 8/10 2654 days 27%
Carina Borho 9/10 2669 days 28%
Lena Jensen 9/10 2670 days 28%
Jesper Andersen 9/10 2670 days 28%
Markus Spitzmueller 9/10 2670 days 28%
Henry Thiel 9/10 2675 days 28%
Christina Habranke 9/10 2675 days 28%
Claire Lieval 5/10 2682 days 21%
Nora Zeitz 5/10 2693 days 21%
Marc Greeve 6/10 2702 days 22%
Yvonne Horpershoeh 7/10 2702 days 24%
Ron Williams 9/10 2816 days 23%
Stefan 9/10 2985 days 17%
Bettina Fluhrer 10/10 2985 days 17%
Cervenka Jaroslav 9/10 2992 days 17%
Jitka Zenahlikova 9/10 2992 days 17%
Billy Koichopolos 10/10 2993 days 17%
Gina Lisi 10/10 2993 days 17%
Katey Justice 8/10 2995 days 16%
Andrew Grimes 9/10 2995 days 17%
Lynda Quartay 9/10 2995 days 17%
Douglas Walker 7/10 2995 days 15%
Kariuua S 7/10 2997 days 15%
Nicolas Bessiere 7/10 2997 days 15%
Renate 7/10 3003 days 15%
Erik Muchembled 8/10 3004 days 15%
Eric 8/10 3005 days 15%
Rogier Ramaker 9/10 3005 days 17%
Melvin Groenhof 8/10 3005 days 15%
Anna Neuenfeldt 9/10 3006 days 17%
Janine Kohlgrueler 10/10 3007 days 16%
Maja Bogdanowicz 8/10 3007 days 15%
Sara Omary 8/10 3010 days 15%
Tim Sautter 9/10 3013 days 16%
Francis Runge 8/10 3014 days 15%
Bill and Noreen 9/10 3026 days 16%
Kevin Desjandino 10/10 3077 days 14%
Abby Rushmer 8/10 3089 days 13%
Benedicte and Mathilde Colas 8/10 3093 days 12%
Jenben 10/10 3120 days 12%
Loesje 8/10 3151 days 11%
Dovis Heinemann 10/10 3349 days 4%
Andreas Schacke 7/10 3350 days 3%
Barbara Berkhout 9/10 3350 days 4%
David Williams 9/10 3353 days 4%
Delore 5/10 3358 days 2%
Sabrina Germany 10/10 3360 days 4%
Maxine Gilman 10/10 3360 days 4%
Peter & Kate Carmichael 9/10 3376 days 3%
Tom Pratt 6/10 3377 days 2%
Ken 10/10 3378 days 3%
Russell 9/10 3379 days 3%
Gabriele Wendt 9/10 3379 days 3%
Diane Moss 8/10 3379 days 3%
R Straathof 6/10 3381 days 2%
Jonathan Philp 7/10 3386 days 2%
Anna 9/10 3392 days 3%
Lesley 8/10 3425 days 1%
Jensen Bresbenbeek 8/10 3457 days 0%
Bernhard & Brigitte Gosch 8/10 3463 days 0%
Thomas Klebensberger 10/10 3696 days 12%
Ken Talan 10/10 3696 days 12%
Sean Brownell 7/10 3700 days 10%
Mariette Salden 9/10 3704 days 12%
Ed Piotrowski 7/10 3708 days 10%
Prideaux 6/10 3710 days 9%
Bill Mclennan 10/10 3713 days 12%
Sophia Kelly 8/10 3715 days 11%
Dave Lidgard 9/10 3718 days 12%
Oppenoorth 9/10 3719 days 12%
Mark Walker 9/10 3719 days 12%
T Lipscombe 6/10 3723 days 9%
Daryl 10/10 3724 days 12%
Michael Long 8/10 3724 days 11%
Javier Munoz 7/10 3724 days 10%
Birga 10/10 3728 days 12%
Jerry & Floon 8/10 3729 days 11%
Jessica Vogels 6/10 3729 days 9%
Simon Vickers 10/10 3730 days 12%
Elise van Haastert 9/10 3730 days 12%
Jesper Hassel 8/10 3736 days 11%
Carolin Moberg 9/10 3736 days 12%
Flueckiger 10/10 3740 days 12%
Marleen Meyers 8/10 3742 days 11%
Dieter Uhlmann 6/10 3742 days 9%
Sabrina Sari 7/10 3744 days 10%
Claudia Vermeer 7/10 3745 days 10%
Irene and Thib Schneider 10/10 3747 days 12%
Tom Hill 9/10 3754 days 12%
Bronwyn Mewett 9/10 3759 days 12%
Morgan892 10/10 3851 days 12%
Andrew Hammond 10/10 3882 days 12%
imbeachy 10/10 3912 days 12%
Trisha 10/10 3943 days 12%
Meg & Steve 7/10 4029 days 10%
rinusm 8/10 4032 days 11%
steveE 9/10 4035 days 12%
Jess 10/10 4070 days 12%
Inbar Yizhar Barnea 10/10 4084 days 12%
Peter G 8/10 4090 days 11%
Chris Helms 7/10 4090 days 10%
Jamie 8/10 4116 days 11%
Schygulla 8/10 4116 days 11%
margaret Klawitter 10/10 4117 days 12%
kate 10/10 4121 days 12%
Jules 7/10 4121 days 10%
Frances Hay 8/10 4123 days 11%
carsteng 9/10 4180 days 12%
Suzanne 9/10 4247 days 12%
Andrea 8/10 4350 days 11%
jessica 7/10 4351 days 10%
KimC 8/10 4418 days 11%
Denys 7/10 4434 days 10%
JohannaB 10/10 4449 days 12%
ChristineM 10/10 4463 days 12%
SiegfriedL 9/10 4485 days 12%
johanna 9/10 4503 days 12%
MissTraveller2009 10/10 4551 days 12%
jack 8/10 4552 days 11%
Lisa 10/10 4623 days 12%
Thomas Bachmann 9/10 4678 days 12%
Ted Sebastian 8/10 4814 days 11%
Alison Street 7/10 4829 days 10%
Jurgen Westphal 8/10 4830 days 11%
John Howlett 8/10 4846 days 11%
Davinia 8/10 4905 days 11%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.74% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 94 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.70%
198 -2.71%
199 -2.72%
200 -2.74%
201 -2.75%
202 -2.76%
203 -2.78%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.