Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.39%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 55 days 99.52 100%
Michael Gooch 10/10 236 days 91.17 92%
Rebekka Doliva 10/10 305 days 85.26 85%
Jayni L'Azou 10/10 343 days true 97.63 98%
Ludovic Bonneau 10/10 549 days true 62.69 62%
Roland Eggli 10/10 551 days true 62.27 62%
Mike 8/10 565 days true 59.41 59%
Alexander Scheibl 7/10 566 days true 59.21 59%
Jaroslav Kacmar 10/10 587 days true 55.07 55%
Gena Bond 8/10 610 days 42.27 42%
Taylor Doolittle 10/10 610 days true 50.73 50%
Barbara Hirsch 7/10 620 days true 48.9 48%
Jack Halligan 9/10 623 days true 48.36 48%
Sam Howard 10/10 623 days true 48.36 48%
Kosia 10/10 658 days true 42.31 42%
Navina 10/10 663 days true 41.49 41%
HAFEZ AMRI SANUSI 8/10 663 days 34.57 34%
Joanne Woo 8/10 693 days 30.61 30%
Viki Kent 10/10 699 days true 35.82 35%
Ross D 9/10 699 days true 35.82 35%
Azhar Adlan 10/10 700 days 29.72 29%
Anne 9/10 711 days true 34.04 33%
Philippa Buchanan 9/10 809 days 17.96 17%
Rabiah Abdullah 10/10 907 days 10.6 9%
Sarah Boettcher 10/10 913 days 10.25 9%
Annika Pauly 6/10 918 days true 11.96 11%
Caroline Shaw 8/10 924 days true 11.56 10%
Julia 7/10 924 days true 11.56 10%
Bjoern 6/10 924 days true 11.56 10%
Sonya Grimm 8/10 924 days true 11.56 10%
Milan Maiwald 6/10 925 days true 11.5 10%
Lisa Fenzl 10/10 927 days true 11.37 10%
Afiya Levy 10/10 927 days true 11.37 10%
gonzalo caldiz 9/10 928 days 9.42 8%
Lærke Hagelskjær 10/10 931 days true 11.11 10%
Juan Viscegle 10/10 932 days true 11.05 10%
Jonathan Foskett 9/10 934 days true 10.93 10%
Helen Hazelwood 9/10 934 days true 10.93 10%
Ruby Reynolds 9/10 934 days true 10.93 10%
Aaron Gunning 10/10 942 days 8.71 8%
Liwen 3/10 942 days true 9.67 8%
Verena Konetzhi 7/10 945 days true 10.28 9%
Lena 8/10 949 days true 10.05 9%
Kim-Lara 9/10 957 days true 9.62 8%
Alyssa Wyer 10/10 975 days true 8.74 8%
Simon Striegel 10/10 976 days true 8.69 8%
Chris 9/10 984 days true 8.34 7%
Anais Touri 10/10 987 days true 8.22 7%
Matt and Louise 7/10 993 days true 7.98 7%
Daniel Hill 9/10 994 days true 7.94 7%
Chris 10/10 998 days 6.49 5%
Neil 8/10 1003 days 6.34 5%
SATOKO OSONO 8/10 1010 days true 7.37 6%
Diego Pablos 7/10 1018 days true 7.13 6%
Pierre and Alexandra 9/10 1026 days true 6.91 6%
Mark Van Wijk 10/10 1090 days 5.0 4%
David McIntosh 9/10 1340 days true 5.6 4%
Lukas, Anne and Malte 9/10 1396 days true 5.51 4%
Logan Leduc 10/10 1401 days true 5.5 4%
Hubert Schmid 8/10 1449 days true 5.42 4%
Anna Grafenstein 8/10 1635 days true 5.11 4%
isabel Zander 8/10 1638 days true 5.11 4%
Calvin Becker 7/10 1638 days true 5.11 4%
Patricia Revel 10/10 1640 days true 5.1 4%
Jacques Revel 8/10 1640 days true 5.1 4%
Julien Joubert-Gaillard 7/10 1642 days true 5.1 4%
Claudia Hillebrand 8/10 1643 days true 5.1 4%
Audrey Le Bourthe 10/10 1648 days true 5.09 4%
Stefan Glock 8/10 1653 days true 5.08 4%
Andreas Liebe 9/10 1653 days true 5.08 4%
Jana Rutkowski 8/10 1656 days true 5.08 4%
Sarah Jane O'Reilly 7/10 1666 days true 5.06 4%
Tomas Shairi 5/10 1666 days true 5.06 4%
Agathe Dupuis 7/10 1667 days true 5.06 4%
Florent Bouillon 7/10 1667 days true 5.06 4%
Lena Hanhart 6/10 1667 days true 5.06 4%
Jonas Hessel 8/10 1667 days true 5.06 4%
Lena Wacker 10/10 1681 days true 5.04 4%
Marius Hoffmann 8/10 1687 days true 5.03 4%
Anna Guzewiez 8/10 1689 days true 5.02 4%
Carina Borho 9/10 1704 days true 5.0 4%
Lena Jensen 9/10 1705 days true 5.0 4%
Jesper Andersen 9/10 1705 days true 5.0 4%
Markus Spitzmueller 9/10 1705 days true 5.0 4%
Henry Thiel 9/10 1710 days true 4.99 4%
Christina Habranke 9/10 1710 days true 4.99 4%
Claire Lieval 5/10 1717 days true 4.98 4%
Nora Zeitz 5/10 1728 days true 4.96 4%
Marc Greeve 6/10 1737 days true 4.94 4%
Yvonne Horpershoeh 7/10 1737 days true 4.94 4%
Ron Williams 9/10 1850 days 3.97 3%
Stefan 9/10 2020 days true 4.48 3%
Bettina Fluhrer 10/10 2020 days true 4.48 3%
Cervenka Jaroslav 9/10 2027 days true 4.47 3%
Jitka Zenahlikova 9/10 2027 days true 4.47 3%
Billy Koichopolos 10/10 2028 days true 4.47 3%
Gina Lisi 10/10 2028 days true 4.47 3%
Katey Justice 8/10 2030 days true 4.46 3%
Andrew Grimes 9/10 2030 days true 4.46 3%
Lynda Quartay 9/10 2030 days true 4.46 3%
Douglas Walker 7/10 2030 days true 4.46 3%
Kariuua S 7/10 2032 days true 4.46 3%
Nicolas Bessiere 7/10 2032 days true 4.46 3%
Renate 7/10 2038 days true 4.45 3%
Erik Muchembled 8/10 2039 days true 4.45 3%
Eric 8/10 2040 days true 4.45 3%
Rogier Ramaker 9/10 2040 days true 4.45 3%
Melvin Groenhof 8/10 2040 days true 4.45 3%
Anna Neuenfeldt 9/10 2041 days true 4.44 3%
Janine Kohlgrueler 10/10 2042 days true 4.44 3%
Maja Bogdanowicz 8/10 2042 days true 4.44 3%
Sara Omary 8/10 2045 days true 4.44 3%
Tim Sautter 9/10 2048 days true 4.43 3%
Francis Runge 8/10 2049 days true 4.43 3%
Bill and Noreen 9/10 2061 days true 4.41 3%
Kevin Desjandino 10/10 2112 days true 4.33 3%
Abby Rushmer 8/10 2124 days true 4.31 3%
Benedicte and Mathilde Colas 8/10 2128 days true 4.3 3%
Jenben 10/10 2155 days 3.55 2%
Loesje 8/10 2186 days 3.51 2%
Dovis Heinemann 10/10 2384 days true 3.88 3%
Andreas Schacke 7/10 2385 days true 3.88 3%
Barbara Berkhout 9/10 2385 days true 3.88 3%
David Williams 9/10 2388 days true 3.87 3%
Delore 5/10 2393 days true 3.87 3%
Sabrina Germany 10/10 2395 days true 3.86 3%
Maxine Gilman 10/10 2395 days true 3.86 3%
Peter & Kate Carmichael 9/10 2411 days true 3.84 3%
Tom Pratt 6/10 2412 days true 3.84 3%
Ken 10/10 2413 days true 3.83 3%
Russell 9/10 2414 days true 3.83 3%
Gabriele Wendt 9/10 2414 days true 3.83 3%
Diane Moss 8/10 2414 days true 3.83 3%
R Straathof 6/10 2416 days true 3.83 3%
Jonathan Philp 7/10 2421 days true 3.82 3%
Anna 9/10 2427 days true 3.81 3%
Lesley 8/10 2460 days 3.13 2%
Jensen Bresbenbeek 8/10 2492 days true 3.7 2%
Bernhard & Brigitte Gosch 8/10 2498 days true 3.69 2%
Thomas Klebensberger 10/10 2730 days true 3.31 2%
Ken Talan 10/10 2730 days true 3.31 2%
Sean Brownell 7/10 2735 days true 3.3 2%
Mariette Salden 9/10 2739 days true 3.3 2%
Ed Piotrowski 7/10 2743 days true 3.29 2%
Prideaux 6/10 2745 days true 3.29 2%
Bill Mclennan 10/10 2748 days true 3.28 2%
Sophia Kelly 8/10 2750 days true 3.28 2%
Dave Lidgard 9/10 2753 days true 3.27 2%
Oppenoorth 9/10 2754 days true 3.27 2%
Mark Walker 9/10 2754 days true 3.27 2%
T Lipscombe 6/10 2758 days true 3.27 2%
Daryl 10/10 2759 days true 3.26 2%
Michael Long 8/10 2759 days true 3.26 2%
Javier Munoz 7/10 2759 days true 3.26 2%
Birga 10/10 2763 days true 3.26 2%
Jerry & Floon 8/10 2764 days true 3.26 2%
Jessica Vogels 6/10 2764 days true 3.26 2%
Simon Vickers 10/10 2765 days true 3.25 2%
Elise van Haastert 9/10 2765 days true 3.25 2%
Jesper Hassel 8/10 2771 days true 3.24 2%
Carolin Moberg 9/10 2771 days true 3.24 2%
Flueckiger 10/10 2775 days true 3.24 2%
Marleen Meyers 8/10 2777 days true 3.24 2%
Dieter Uhlmann 6/10 2777 days true 3.24 2%
Sabrina Sari 7/10 2779 days true 3.23 2%
Claudia Vermeer 7/10 2780 days true 3.23 2%
Irene and Thib Schneider 10/10 2782 days true 3.23 2%
Tom Hill 9/10 2789 days true 3.22 2%
Bronwyn Mewett 9/10 2794 days 2.67 1%
Morgan892 10/10 2886 days 2.55 1%
Andrew Hammond 10/10 2917 days 2.5 1%
imbeachy 10/10 2946 days 2.46 1%
Trisha 10/10 2977 days 2.42 1%
Meg & Steve 7/10 3063 days true 2.76 1%
rinusm 8/10 3066 days true 2.76 1%
steveE 9/10 3069 days true 2.76 1%
Jess 10/10 3105 days true 2.7 1%
Inbar Yizhar Barnea 10/10 3119 days true 2.67 1%
Peter G 8/10 3125 days true 2.66 1%
Chris Helms 7/10 3125 days true 2.66 1%
Jamie 8/10 3151 days true 2.62 1%
Schygulla 8/10 3151 days true 2.62 1%
margaret Klawitter 10/10 3152 days true 2.62 1%
kate 10/10 3156 days true 2.61 1%
Jules 7/10 3156 days true 2.61 1%
Frances Hay 8/10 3158 days true 2.61 1%
carsteng 9/10 3215 days true 2.52 1%
Suzanne 9/10 3282 days 2.0 1%
Andrea 8/10 3384 days true 2.24 1%
jessica 7/10 3385 days true 2.24 1%
KimC 8/10 3452 days true 2.13 1%
Denys 7/10 3469 days true 2.1 1%
JohannaB 10/10 3484 days true 2.07 1%
ChristineM 10/10 3498 days true 2.05 1%
SiegfriedL 9/10 3520 days true 2.01 1%
johanna 9/10 3538 days true 1.98 1%
MissTraveller2009 10/10 3586 days 1.59 0%
jack 8/10 3586 days true 1.91 1%
Lisa 10/10 3658 days 1.49 0%
Thomas Bachmann 9/10 3713 days true 1.7 0%
Ted Sebastian 8/10 3849 days true 1.47 0%
Alison Street 7/10 3864 days true 1.45 0%
Jurgen Westphal 8/10 3865 days true 1.45 0%
John Howlett 8/10 3881 days true 1.42 0%
Davinia 8/10 3940 days true 1.32 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.72% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Jucy Cruise Milford Sound experience has been adjusted for 36 days. Adjustments are according to the following table.

Days Adjustment
33 -0.66%
34 -0.68%
35 -0.70%
36 -0.72%
37 -0.74%
38 -0.76%
39 -0.78%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.