Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 544 days 53.11 100%
Michael Gooch 10/10 724 days 26.81 50%
Rebekka Doliva 10/10 793 days 19.45 37%
Jayni L'Azou 10/10 831 days true 16.04 30%
Ludovic Bonneau 10/10 1037 days true 5.53 10%
Roland Eggli 10/10 1039 days true 5.5 10%
Mike 8/10 1053 days true 5.02 9%
Alexander Scheibl 7/10 1054 days true 4.79 9%
Jaroslav Kacmar 10/10 1075 days true 5.06 10%
Gena Bond 8/10 1098 days 4.74 9%
Taylor Doolittle 10/10 1098 days true 4.99 9%
Barbara Hirsch 7/10 1108 days true 4.53 9%
Jack Halligan 9/10 1111 days true 4.97 9%
Sam Howard 10/10 1111 days true 4.97 9%
Kosia 10/10 1146 days true 4.9 9%
Navina 10/10 1151 days true 4.89 9%
HAFEZ AMRI SANUSI 8/10 1151 days 4.65 9%
Joanne Woo 8/10 1181 days 4.59 9%
Viki Kent 10/10 1187 days true 4.82 9%
Ross D 9/10 1187 days true 4.82 9%
Azhar Adlan 10/10 1188 days 4.82 9%
Anne 9/10 1199 days true 4.8 9%
Philippa Buchanan 9/10 1298 days 4.6 9%
Rabiah Abdullah 10/10 1395 days 4.41 8%
Sarah Boettcher 10/10 1401 days 4.4 8%
Annika Pauly 6/10 1406 days true 3.64 7%
Caroline Shaw 8/10 1412 days true 4.16 8%
Julia 7/10 1412 days true 3.99 8%
Bjoern 6/10 1412 days true 3.64 7%
Sonya Grimm 8/10 1412 days true 4.16 8%
Milan Maiwald 6/10 1413 days true 3.63 7%
Lisa Fenzl 10/10 1415 days true 4.37 8%
Afiya Levy 10/10 1415 days true 4.37 8%
gonzalo caldiz 9/10 1416 days 4.37 8%
Lærke Hagelskjær 10/10 1419 days true 4.37 8%
Juan Viscegle 10/10 1420 days true 4.36 8%
Jonathan Foskett 9/10 1422 days true 4.36 8%
Helen Hazelwood 9/10 1422 days true 4.36 8%
Ruby Reynolds 9/10 1422 days true 4.36 8%
Aaron Gunning 10/10 1430 days 4.34 8%
Liwen 3/10 1430 days true 3.35 6%
Verena Konetzhi 7/10 1433 days true 3.95 7%
Lena 8/10 1437 days true 4.11 8%
Kim-Lara 9/10 1445 days true 4.32 8%
Alyssa Wyer 10/10 1463 days true 4.28 8%
Simon Striegel 10/10 1464 days true 4.28 8%
Chris 9/10 1472 days true 4.26 8%
Anais Touri 10/10 1475 days true 4.26 8%
Matt and Louise 7/10 1481 days true 3.86 7%
Daniel Hill 9/10 1482 days true 4.24 8%
Chris 10/10 1486 days 4.23 8%
Neil 8/10 1491 days 4.01 8%
SATOKO OSONO 8/10 1498 days true 4.0 8%
Diego Pablos 7/10 1506 days true 3.82 7%
Pierre and Alexandra 9/10 1514 days true 4.18 8%
Mark Van Wijk 10/10 1578 days 4.05 8%
David McIntosh 9/10 1828 days true 3.57 7%
Lukas, Anne and Malte 9/10 1884 days true 3.46 7%
Logan Leduc 10/10 1889 days true 3.45 6%
Hubert Schmid 8/10 1937 days true 3.18 6%
Anna Grafenstein 8/10 2123 days true 2.84 5%
isabel Zander 8/10 2126 days true 2.83 5%
Calvin Becker 7/10 2126 days true 2.71 5%
Patricia Revel 10/10 2128 days true 2.98 6%
Jacques Revel 8/10 2128 days true 2.83 5%
Julien Joubert-Gaillard 7/10 2130 days true 2.71 5%
Claudia Hillebrand 8/10 2131 days true 2.82 5%
Audrey Le Bourthe 10/10 2136 days true 2.96 6%
Stefan Glock 8/10 2141 days true 2.81 5%
Andreas Liebe 9/10 2141 days true 2.95 6%
Jana Rutkowski 8/10 2144 days true 2.8 5%
Sarah Jane O'Reilly 7/10 2154 days true 2.66 5%
Tomas Shairi 5/10 2154 days true 2.37 4%
Agathe Dupuis 7/10 2155 days true 2.66 5%
Florent Bouillon 7/10 2155 days true 2.66 5%
Lena Hanhart 6/10 2155 days true 2.43 5%
Jonas Hessel 8/10 2155 days true 2.78 5%
Lena Wacker 10/10 2169 days true 2.9 5%
Marius Hoffmann 8/10 2175 days true 2.74 5%
Anna Guzewiez 8/10 2177 days true 2.74 5%
Carina Borho 9/10 2192 days true 2.85 5%
Lena Jensen 9/10 2193 days true 2.85 5%
Jesper Andersen 9/10 2193 days true 2.85 5%
Markus Spitzmueller 9/10 2193 days true 2.85 5%
Henry Thiel 9/10 2198 days true 2.84 5%
Christina Habranke 9/10 2198 days true 2.84 5%
Claire Lieval 5/10 2205 days true 2.29 4%
Nora Zeitz 5/10 2216 days true 2.27 4%
Marc Greeve 6/10 2225 days true 2.31 4%
Yvonne Horpershoeh 7/10 2225 days true 2.54 5%
Ron Williams 9/10 2339 days 2.57 5%
Stefan 9/10 2508 days true 2.23 4%
Bettina Fluhrer 10/10 2508 days true 2.23 4%
Cervenka Jaroslav 9/10 2515 days true 2.22 4%
Jitka Zenahlikova 9/10 2515 days true 2.22 4%
Billy Koichopolos 10/10 2516 days true 2.22 4%
Gina Lisi 10/10 2516 days true 2.22 4%
Katey Justice 8/10 2518 days true 2.1 4%
Andrew Grimes 9/10 2518 days true 2.22 4%
Lynda Quartay 9/10 2518 days true 2.22 4%
Douglas Walker 7/10 2518 days true 2.02 4%
Kariuua S 7/10 2520 days true 2.01 4%
Nicolas Bessiere 7/10 2520 days true 2.01 4%
Renate 7/10 2526 days true 2.0 4%
Erik Muchembled 8/10 2527 days true 2.09 4%
Eric 8/10 2528 days true 2.09 4%
Rogier Ramaker 9/10 2528 days true 2.2 4%
Melvin Groenhof 8/10 2528 days true 2.09 4%
Anna Neuenfeldt 9/10 2529 days true 2.19 4%
Janine Kohlgrueler 10/10 2530 days true 2.19 4%
Maja Bogdanowicz 8/10 2530 days true 2.08 4%
Sara Omary 8/10 2533 days true 2.08 4%
Tim Sautter 9/10 2536 days true 2.18 4%
Francis Runge 8/10 2537 days true 2.07 4%
Bill and Noreen 9/10 2549 days true 2.15 4%
Kevin Desjandino 10/10 2600 days true 2.05 4%
Abby Rushmer 8/10 2612 days true 1.93 4%
Benedicte and Mathilde Colas 8/10 2616 days true 1.92 4%
Jenben 10/10 2643 days 1.97 4%
Loesje 8/10 2674 days 1.81 3%
Dovis Heinemann 10/10 2872 days true 1.52 3%
Andreas Schacke 7/10 2873 days true 1.38 3%
Barbara Berkhout 9/10 2873 days true 1.52 3%
David Williams 9/10 2876 days true 1.51 3%
Delore 5/10 2881 days true 1.22 2%
Sabrina Germany 10/10 2883 days true 1.5 3%
Maxine Gilman 10/10 2883 days true 1.5 3%
Peter & Kate Carmichael 9/10 2899 days true 1.47 3%
Tom Pratt 6/10 2900 days true 1.22 2%
Ken 10/10 2901 days true 1.47 3%
Russell 9/10 2902 days true 1.46 3%
Gabriele Wendt 9/10 2902 days true 1.46 3%
Diane Moss 8/10 2902 days true 1.39 3%
R Straathof 6/10 2904 days true 1.21 2%
Jonathan Philp 7/10 2909 days true 1.32 2%
Anna 9/10 2915 days true 1.44 3%
Lesley 8/10 2948 days 1.31 2%
Jensen Bresbenbeek 8/10 2980 days true 1.25 2%
Bernhard & Brigitte Gosch 8/10 2986 days true 1.23 2%
Thomas Klebensberger 10/10 3219 days true 0.84 2%
Ken Talan 10/10 3219 days true 0.84 2%
Sean Brownell 7/10 3223 days true 0.76 1%
Mariette Salden 9/10 3227 days true 0.83 2%
Ed Piotrowski 7/10 3231 days true 0.75 1%
Prideaux 6/10 3233 days true 0.68 1%
Bill Mclennan 10/10 3236 days true 0.81 2%
Sophia Kelly 8/10 3238 days true 0.77 1%
Dave Lidgard 9/10 3241 days true 0.8 2%
Oppenoorth 9/10 3242 days true 0.8 2%
Mark Walker 9/10 3242 days true 0.8 2%
T Lipscombe 6/10 3246 days true 0.66 1%
Daryl 10/10 3247 days true 0.79 1%
Michael Long 8/10 3247 days true 0.75 1%
Javier Munoz 7/10 3247 days true 0.72 1%
Birga 10/10 3251 days true 0.78 1%
Jerry & Floon 8/10 3252 days true 0.74 1%
Jessica Vogels 6/10 3252 days true 0.65 1%
Simon Vickers 10/10 3253 days true 0.78 1%
Elise van Haastert 9/10 3253 days true 0.78 1%
Jesper Hassel 8/10 3259 days true 0.73 1%
Carolin Moberg 9/10 3259 days true 0.77 1%
Flueckiger 10/10 3263 days true 0.76 1%
Marleen Meyers 8/10 3265 days true 0.72 1%
Dieter Uhlmann 6/10 3265 days true 0.63 1%
Sabrina Sari 7/10 3267 days true 0.68 1%
Claudia Vermeer 7/10 3268 days true 0.68 1%
Irene and Thib Schneider 10/10 3270 days true 0.74 1%
Tom Hill 9/10 3277 days true 0.73 1%
Bronwyn Mewett 9/10 3282 days 0.72 1%
Morgan892 10/10 3374 days 0.54 1%
Andrew Hammond 10/10 3405 days 0.48 1%
imbeachy 10/10 3435 days 0.42 1%
Trisha 10/10 3466 days 0.36 1%
Meg & Steve 7/10 3552 days true 0.17 0%
rinusm 8/10 3555 days true 0.18 0%
steveE 9/10 3558 days true 0.18 0%
Jess 10/10 3593 days true 0.11 0%
Inbar Yizhar Barnea 10/10 3607 days true 0.08 0%
Peter G 8/10 3613 days true 0.07 0%
Chris Helms 7/10 3613 days true 0.07 0%
Jamie 8/10 3639 days true 0.02 0%
Schygulla 8/10 3639 days true 0.02 0%
margaret Klawitter 10/10 3640 days true 0.02 0%
kate 10/10 3644 days true 0.01 0%
Jules 7/10 3644 days true 0.01 0%
Frances Hay 8/10 3646 days true 0.01 0%
carsteng 9/10 3703 days true 0.0 0%
Suzanne 9/10 3770 days 0.0 0%
Andrea 8/10 3873 days true 0.0 0%
jessica 7/10 3874 days true 0.0 0%
KimC 8/10 3941 days true 0.0 0%
Denys 7/10 3957 days true 0.0 0%
JohannaB 10/10 3972 days true 0.0 0%
ChristineM 10/10 3986 days true 0.0 0%
SiegfriedL 9/10 4008 days true 0.0 0%
johanna 9/10 4026 days true 0.0 0%
MissTraveller2009 10/10 4074 days 0.0 0%
jack 8/10 4074 days true 0.0 0%
Lisa 10/10 4146 days 0.0 0%
Thomas Bachmann 9/10 4201 days true 0.0 0%
Ted Sebastian 8/10 4337 days true 0.0 0%
Alison Street 7/10 4352 days true 0.0 0%
Jurgen Westphal 8/10 4353 days true 0.0 0%
John Howlett 8/10 4369 days true 0.0 0%
Davinia 8/10 4428 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Jucy Cruise Milford Sound experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.