Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rebecca, Colin & Leo 10/10 1145 days 100%
Michael Gooch 10/10 1325 days 93%
Rebekka Doliva 10/10 1394 days 90%
Jayni L'Azou 10/10 1432 days 88%
Ludovic Bonneau 10/10 1638 days 80%
Roland Eggli 10/10 1640 days 80%
Mike 8/10 1654 days 75%
Alexander Scheibl 7/10 1655 days 72%
Jaroslav Kacmar 10/10 1676 days 78%
Gena Bond 8/10 1699 days 73%
Taylor Doolittle 10/10 1699 days 77%
Barbara Hirsch 7/10 1709 days 70%
Jack Halligan 9/10 1712 days 77%
Sam Howard 10/10 1712 days 77%
Kosia 10/10 1747 days 75%
Navina 10/10 1752 days 75%
HAFEZ AMRI SANUSI 8/10 1752 days 71%
Joanne Woo 8/10 1782 days 70%
Viki Kent 10/10 1788 days 74%
Ross D 9/10 1788 days 74%
Azhar Adlan 10/10 1789 days 74%
Anne 9/10 1800 days 73%
Philippa Buchanan 9/10 1899 days 69%
Rabiah Abdullah 10/10 1996 days 65%
Sarah Boettcher 10/10 2002 days 65%
Annika Pauly 6/10 2007 days 53%
Caroline Shaw 8/10 2013 days 61%
Julia 7/10 2013 days 58%
Bjoern 6/10 2013 days 53%
Sonya Grimm 8/10 2013 days 61%
Milan Maiwald 6/10 2014 days 53%
Lisa Fenzl 10/10 2016 days 64%
Afiya Levy 10/10 2016 days 64%
gonzalo caldiz 9/10 2017 days 64%
Lærke Hagelskjær 10/10 2020 days 64%
Juan Viscegle 10/10 2021 days 64%
Jonathan Foskett 9/10 2023 days 64%
Helen Hazelwood 9/10 2023 days 64%
Ruby Reynolds 9/10 2023 days 64%
Aaron Gunning 10/10 2031 days 64%
Liwen 3/10 2031 days 49%
Verena Konetzhi 7/10 2034 days 58%
Lena 8/10 2038 days 60%
Kim-Lara 9/10 2046 days 63%
Alyssa Wyer 10/10 2064 days 62%
Simon Striegel 10/10 2065 days 62%
Chris 9/10 2073 days 62%
Anais Touri 10/10 2076 days 62%
Matt and Louise 7/10 2082 days 56%
Daniel Hill 9/10 2083 days 62%
Chris 10/10 2087 days 61%
Neil 8/10 2092 days 58%
SATOKO OSONO 8/10 2099 days 58%
Diego Pablos 7/10 2107 days 55%
Pierre and Alexandra 9/10 2115 days 60%
Mark Van Wijk 10/10 2179 days 58%
David McIntosh 9/10 2429 days 47%
Lukas, Anne and Malte 9/10 2485 days 45%
Logan Leduc 10/10 2490 days 45%
Hubert Schmid 8/10 2538 days 41%
Anna Grafenstein 8/10 2724 days 34%
isabel Zander 8/10 2727 days 33%
Calvin Becker 7/10 2727 days 32%
Patricia Revel 10/10 2729 days 35%
Jacques Revel 8/10 2729 days 33%
Julien Joubert-Gaillard 7/10 2731 days 32%
Claudia Hillebrand 8/10 2732 days 33%
Audrey Le Bourthe 10/10 2737 days 35%
Stefan Glock 8/10 2742 days 33%
Andreas Liebe 9/10 2742 days 35%
Jana Rutkowski 8/10 2745 days 33%
Sarah Jane O'Reilly 7/10 2755 days 31%
Tomas Shairi 5/10 2755 days 27%
Agathe Dupuis 7/10 2756 days 31%
Florent Bouillon 7/10 2756 days 31%
Lena Hanhart 6/10 2756 days 28%
Jonas Hessel 8/10 2756 days 32%
Lena Wacker 10/10 2770 days 34%
Marius Hoffmann 8/10 2776 days 32%
Anna Guzewiez 8/10 2778 days 31%
Carina Borho 9/10 2793 days 33%
Lena Jensen 9/10 2794 days 33%
Jesper Andersen 9/10 2794 days 33%
Markus Spitzmueller 9/10 2794 days 33%
Henry Thiel 9/10 2799 days 32%
Christina Habranke 9/10 2799 days 32%
Claire Lieval 5/10 2806 days 26%
Nora Zeitz 5/10 2817 days 25%
Marc Greeve 6/10 2826 days 26%
Yvonne Horpershoeh 7/10 2826 days 28%
Ron Williams 9/10 2940 days 27%
Stefan 9/10 3109 days 20%
Bettina Fluhrer 10/10 3109 days 20%
Cervenka Jaroslav 9/10 3116 days 19%
Jitka Zenahlikova 9/10 3116 days 19%
Billy Koichopolos 10/10 3117 days 19%
Gina Lisi 10/10 3117 days 19%
Katey Justice 8/10 3119 days 18%
Andrew Grimes 9/10 3119 days 19%
Lynda Quartay 9/10 3119 days 19%
Douglas Walker 7/10 3119 days 17%
Kariuua S 7/10 3121 days 17%
Nicolas Bessiere 7/10 3121 days 17%
Renate 7/10 3127 days 17%
Erik Muchembled 8/10 3128 days 18%
Eric 8/10 3129 days 18%
Rogier Ramaker 9/10 3129 days 19%
Melvin Groenhof 8/10 3129 days 18%
Anna Neuenfeldt 9/10 3130 days 19%
Janine Kohlgrueler 10/10 3131 days 19%
Maja Bogdanowicz 8/10 3131 days 18%
Sara Omary 8/10 3134 days 18%
Tim Sautter 9/10 3137 days 19%
Francis Runge 8/10 3138 days 17%
Bill and Noreen 9/10 3150 days 18%
Kevin Desjandino 10/10 3201 days 16%
Abby Rushmer 8/10 3213 days 15%
Benedicte and Mathilde Colas 8/10 3217 days 14%
Jenben 10/10 3244 days 14%
Loesje 8/10 3275 days 12%
Dovis Heinemann 10/10 3473 days 5%
Andreas Schacke 7/10 3474 days 4%
Barbara Berkhout 9/10 3474 days 5%
David Williams 9/10 3477 days 5%
Delore 5/10 3482 days 3%
Sabrina Germany 10/10 3484 days 4%
Maxine Gilman 10/10 3484 days 4%
Peter & Kate Carmichael 9/10 3500 days 4%
Tom Pratt 6/10 3501 days 3%
Ken 10/10 3502 days 4%
Russell 9/10 3503 days 4%
Gabriele Wendt 9/10 3503 days 4%
Diane Moss 8/10 3503 days 3%
R Straathof 6/10 3505 days 2%
Jonathan Philp 7/10 3510 days 3%
Anna 9/10 3516 days 3%
Lesley 8/10 3549 days 1%
Jensen Bresbenbeek 8/10 3581 days 0%
Bernhard & Brigitte Gosch 8/10 3587 days 0%
Thomas Klebensberger 10/10 3820 days 18%
Ken Talan 10/10 3820 days 18%
Sean Brownell 7/10 3824 days 17%
Mariette Salden 9/10 3828 days 18%
Ed Piotrowski 7/10 3832 days 17%
Prideaux 6/10 3834 days 15%
Bill Mclennan 10/10 3837 days 18%
Sophia Kelly 8/10 3839 days 17%
Dave Lidgard 9/10 3842 days 18%
Oppenoorth 9/10 3843 days 18%
Mark Walker 9/10 3843 days 18%
T Lipscombe 6/10 3847 days 15%
Daryl 10/10 3848 days 18%
Michael Long 8/10 3848 days 17%
Javier Munoz 7/10 3848 days 17%
Birga 10/10 3852 days 18%
Jerry & Floon 8/10 3853 days 17%
Jessica Vogels 6/10 3853 days 15%
Simon Vickers 10/10 3854 days 18%
Elise van Haastert 9/10 3854 days 18%
Jesper Hassel 8/10 3860 days 17%
Carolin Moberg 9/10 3860 days 18%
Flueckiger 10/10 3864 days 18%
Marleen Meyers 8/10 3866 days 17%
Dieter Uhlmann 6/10 3866 days 15%
Sabrina Sari 7/10 3868 days 17%
Claudia Vermeer 7/10 3869 days 17%
Irene and Thib Schneider 10/10 3871 days 18%
Tom Hill 9/10 3878 days 18%
Bronwyn Mewett 9/10 3883 days 18%
Morgan892 10/10 3975 days 18%
Andrew Hammond 10/10 4006 days 18%
imbeachy 10/10 4036 days 18%
Trisha 10/10 4067 days 18%
Meg & Steve 7/10 4153 days 17%
rinusm 8/10 4156 days 17%
steveE 9/10 4159 days 18%
Jess 10/10 4194 days 18%
Inbar Yizhar Barnea 10/10 4208 days 18%
Peter G 8/10 4214 days 17%
Chris Helms 7/10 4214 days 17%
Jamie 8/10 4240 days 17%
Schygulla 8/10 4240 days 17%
margaret Klawitter 10/10 4241 days 18%
kate 10/10 4245 days 18%
Jules 7/10 4245 days 17%
Frances Hay 8/10 4247 days 17%
carsteng 9/10 4304 days 18%
Suzanne 9/10 4371 days 18%
Andrea 8/10 4474 days 17%
jessica 7/10 4475 days 17%
KimC 8/10 4542 days 17%
Denys 7/10 4558 days 17%
JohannaB 10/10 4573 days 18%
ChristineM 10/10 4587 days 18%
SiegfriedL 9/10 4609 days 18%
johanna 9/10 4627 days 18%
MissTraveller2009 10/10 4675 days 18%
jack 8/10 4675 days 17%
Lisa 10/10 4747 days 18%
Thomas Bachmann 9/10 4802 days 18%
Ted Sebastian 8/10 4938 days 17%
Alison Street 7/10 4953 days 17%
Jurgen Westphal 8/10 4954 days 17%
John Howlett 8/10 4970 days 17%
Davinia 8/10 5029 days 17%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.01% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.96%
198 -2.98%
199 -2.99%
200 -3.01%
201 -3.02%
202 -3.04%
203 -3.05%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.