Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

204 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 207 reviews. There are 204 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 204 valid reviews:

Rating Count Percentage
10/10 58
28%
9/10 51
25%
8/10 50
25%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.85% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.85% and is based on 204 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 204 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michael Gooch 10/10 144 days 96.71 89%
Rebekka Doliva 10/10 213 days 92.81 86%
Jayni L'Azou 10/10 251 days true 108.02 100%
Ludovic Bonneau 10/10 457 days true 80.29 74%
Roland Eggli 10/10 459 days true 79.94 74%
Mike 8/10 473 days true 77.46 71%
Alexander Scheibl 7/10 474 days true 77.28 71%
Jaroslav Kacmar 10/10 495 days true 73.41 68%
Gena Bond 8/10 518 days 57.48 53%
Taylor Doolittle 10/10 518 days true 68.98 63%
Barbara Hirsch 7/10 528 days true 66.99 61%
Jack Halligan 9/10 531 days true 66.38 61%
Sam Howard 10/10 531 days true 66.38 61%
Kosia 10/10 566 days true 59.21 54%
Navina 10/10 571 days true 58.21 53%
HAFEZ AMRI SANUSI 8/10 571 days 48.51 44%
Joanne Woo 8/10 601 days 43.67 40%
Viki Kent 10/10 607 days true 51.28 47%
Ross D 9/10 607 days true 51.28 47%
Azhar Adlan 10/10 608 days 42.58 39%
Anne 9/10 619 days true 49.08 45%
Philippa Buchanan 9/10 718 days 27.52 24%
Rabiah Abdullah 10/10 815 days 17.42 15%
Sarah Boettcher 10/10 821 days 16.9 14%
Annika Pauly 6/10 826 days true 19.76 17%
Caroline Shaw 8/10 832 days true 19.15 17%
Julia 7/10 832 days true 19.15 17%
Bjoern 6/10 832 days true 19.15 17%
Sonya Grimm 8/10 832 days true 19.15 17%
Milan Maiwald 6/10 833 days true 19.05 16%
Lisa Fenzl 10/10 835 days true 18.85 16%
Afiya Levy 10/10 835 days true 18.85 16%
gonzalo caldiz 9/10 836 days 15.63 13%
Lærke Hagelskjær 10/10 839 days true 18.46 16%
Juan Viscegle 10/10 840 days true 18.36 16%
Jonathan Foskett 9/10 842 days true 18.17 16%
Helen Hazelwood 9/10 842 days true 18.17 16%
Ruby Reynolds 9/10 842 days true 18.17 16%
Aaron Gunning 10/10 850 days 14.51 12%
Liwen 3/10 850 days true 16.11 14%
Verena Konetzhi 7/10 853 days true 17.14 15%
Lena 8/10 857 days true 16.77 14%
Kim-Lara 9/10 865 days true 16.06 14%
Alyssa Wyer 10/10 883 days true 14.55 12%
Simon Striegel 10/10 884 days true 14.47 12%
Chris 9/10 892 days true 13.84 12%
Anais Touri 10/10 895 days true 13.61 11%
Matt and Louise 7/10 901 days true 13.16 11%
Daniel Hill 9/10 902 days true 13.08 11%
Chris 10/10 906 days 10.66 9%
Neil 8/10 911 days 10.36 8%
SATOKO OSONO 8/10 918 days true 11.96 10%
Diego Pablos 7/10 926 days true 11.43 9%
Pierre and Alexandra 9/10 934 days true 10.93 9%
Mark Van Wijk 10/10 998 days 6.49 5%
David McIntosh 9/10 1248 days true 5.75 4%
Lukas, Anne and Malte 9/10 1304 days true 5.66 4%
Logan Leduc 10/10 1309 days true 5.65 4%
Hubert Schmid 8/10 1357 days true 5.57 4%
Anna Grafenstein 8/10 1543 days true 5.26 4%
isabel Zander 8/10 1546 days true 5.26 4%
Calvin Becker 7/10 1546 days true 5.26 4%
Patricia Revel 10/10 1548 days true 5.26 4%
Jacques Revel 8/10 1548 days true 5.26 4%
Julien Joubert-Gaillard 7/10 1550 days true 5.25 4%
Claudia Hillebrand 8/10 1551 days true 5.25 4%
Audrey Le Bourthe 10/10 1556 days true 5.24 4%
Stefan Glock 8/10 1561 days true 5.23 4%
Andreas Liebe 9/10 1561 days true 5.23 4%
Jana Rutkowski 8/10 1564 days true 5.23 4%
Sarah Jane O'Reilly 7/10 1574 days true 5.21 4%
Tomas Shairi 5/10 1574 days true 5.21 4%
Agathe Dupuis 7/10 1575 days true 5.21 4%
Florent Bouillon 7/10 1575 days true 5.21 4%
Lena Hanhart 6/10 1575 days true 5.21 4%
Jonas Hessel 8/10 1575 days true 5.21 4%
Lena Wacker 10/10 1589 days true 5.19 3%
Marius Hoffmann 8/10 1595 days true 5.18 3%
Anna Guzewiez 8/10 1597 days true 5.17 3%
Carina Borho 9/10 1612 days true 5.15 3%
Lena Jensen 9/10 1613 days true 5.15 3%
Jesper Andersen 9/10 1613 days true 5.15 3%
Markus Spitzmueller 9/10 1613 days true 5.15 3%
Henry Thiel 9/10 1618 days true 5.14 3%
Christina Habranke 9/10 1618 days true 5.14 3%
Claire Lieval 5/10 1625 days true 5.13 3%
Nora Zeitz 5/10 1636 days true 5.11 3%
Marc Greeve 6/10 1645 days true 5.1 3%
Yvonne Horpershoeh 7/10 1645 days true 5.1 3%
Ron Williams 9/10 1759 days 4.09 2%
Stefan 9/10 1928 days true 4.63 3%
Bettina Fluhrer 10/10 1928 days true 4.63 3%
Cervenka Jaroslav 9/10 1935 days true 4.62 3%
Jitka Zenahlikova 9/10 1935 days true 4.62 3%
Billy Koichopolos 10/10 1936 days true 4.62 3%
Gina Lisi 10/10 1936 days true 4.62 3%
Katey Justice 8/10 1938 days true 4.61 3%
Andrew Grimes 9/10 1938 days true 4.61 3%
Lynda Quartay 9/10 1938 days true 4.61 3%
Douglas Walker 7/10 1938 days true 4.61 3%
Kariuua S 7/10 1940 days true 4.61 3%
Nicolas Bessiere 7/10 1940 days true 4.61 3%
Renate 7/10 1946 days true 4.6 3%
Erik Muchembled 8/10 1947 days true 4.6 3%
Eric 8/10 1948 days true 4.6 3%
Rogier Ramaker 9/10 1948 days true 4.6 3%
Melvin Groenhof 8/10 1948 days true 4.6 3%
Anna Neuenfeldt 9/10 1949 days true 4.6 3%
Janine Kohlgrueler 10/10 1950 days true 4.59 3%
Maja Bogdanowicz 8/10 1950 days true 4.59 3%
Sara Omary 8/10 1953 days true 4.59 3%
Tim Sautter 9/10 1956 days true 4.58 3%
Francis Runge 8/10 1957 days true 4.58 3%
Bill and Noreen 9/10 1969 days true 4.56 3%
Kevin Desjandino 10/10 2020 days true 4.48 3%
Abby Rushmer 8/10 2032 days true 4.46 3%
Benedicte and Mathilde Colas 8/10 2036 days true 4.45 3%
Jenben 10/10 2063 days 3.67 2%
Loesje 8/10 2094 days 3.63 2%
Dovis Heinemann 10/10 2292 days true 4.03 2%
Andreas Schacke 7/10 2293 days true 4.03 2%
Barbara Berkhout 9/10 2293 days true 4.03 2%
David Williams 9/10 2296 days true 4.03 2%
Delore 5/10 2301 days true 4.02 2%
Sabrina Germany 10/10 2303 days true 4.01 2%
Maxine Gilman 10/10 2303 days true 4.01 2%
Peter & Kate Carmichael 9/10 2319 days true 3.99 2%
Tom Pratt 6/10 2320 days true 3.99 2%
Ken 10/10 2321 days true 3.98 2%
Russell 9/10 2322 days true 3.98 2%
Gabriele Wendt 9/10 2322 days true 3.98 2%
Diane Moss 8/10 2322 days true 3.98 2%
R Straathof 6/10 2324 days true 3.98 2%
Jonathan Philp 7/10 2329 days true 3.97 2%
Anna 9/10 2335 days true 3.96 2%
Lesley 8/10 2368 days 3.26 2%
Jensen Bresbenbeek 8/10 2400 days true 3.85 2%
Bernhard & Brigitte Gosch 8/10 2406 days true 3.84 2%
Thomas Klebensberger 10/10 2639 days true 3.46 2%
Ken Talan 10/10 2639 days true 3.46 2%
Sean Brownell 7/10 2643 days true 3.46 2%
Mariette Salden 9/10 2647 days true 3.45 2%
Ed Piotrowski 7/10 2651 days true 3.44 2%
Prideaux 6/10 2653 days true 3.44 2%
Bill Mclennan 10/10 2656 days true 3.43 2%
Sophia Kelly 8/10 2658 days true 3.43 2%
Dave Lidgard 9/10 2661 days true 3.43 2%
Oppenoorth 9/10 2662 days true 3.42 2%
Mark Walker 9/10 2662 days true 3.42 2%
T Lipscombe 6/10 2666 days true 3.42 2%
Daryl 10/10 2667 days true 3.42 2%
Michael Long 8/10 2667 days true 3.42 2%
Javier Munoz 7/10 2667 days true 3.42 2%
Birga 10/10 2671 days true 3.41 2%
Jerry & Floon 8/10 2672 days true 3.41 2%
Jessica Vogels 6/10 2672 days true 3.41 2%
Simon Vickers 10/10 2673 days true 3.41 2%
Elise van Haastert 9/10 2673 days true 3.41 2%
Jesper Hassel 8/10 2679 days true 3.4 2%
Carolin Moberg 9/10 2679 days true 3.4 2%
Flueckiger 10/10 2683 days true 3.39 2%
Marleen Meyers 8/10 2685 days true 3.39 2%
Dieter Uhlmann 6/10 2685 days true 3.39 2%
Sabrina Sari 7/10 2687 days true 3.38 2%
Claudia Vermeer 7/10 2688 days true 3.38 2%
Irene and Thib Schneider 10/10 2690 days true 3.38 2%
Tom Hill 9/10 2697 days true 3.37 2%
Bronwyn Mewett 9/10 2702 days 2.8 1%
Morgan892 10/10 2794 days 2.67 1%
Andrew Hammond 10/10 2825 days 2.63 1%
imbeachy 10/10 2855 days 2.59 1%
Trisha 10/10 2886 days 2.55 1%
Meg & Steve 7/10 2972 days true 2.91 1%
rinusm 8/10 2975 days true 2.91 1%
steveE 9/10 2978 days true 2.9 1%
Jess 10/10 3013 days true 2.85 1%
Inbar Yizhar Barnea 10/10 3027 days true 2.82 1%
Peter G 8/10 3033 days true 2.81 1%
Chris Helms 7/10 3033 days true 2.81 1%
Jamie 8/10 3059 days true 2.77 1%
Schygulla 8/10 3059 days true 2.77 1%
margaret Klawitter 10/10 3060 days true 2.77 1%
kate 10/10 3064 days true 2.76 1%
Jules 7/10 3064 days true 2.76 1%
Frances Hay 8/10 3066 days true 2.76 1%
carsteng 9/10 3123 days true 2.67 1%
Suzanne 9/10 3190 days 2.13 1%
Andrea 8/10 3293 days true 2.39 1%
jessica 7/10 3294 days true 2.39 1%
KimC 8/10 3361 days true 2.28 1%
Denys 7/10 3377 days true 2.25 1%
JohannaB 10/10 3392 days true 2.22 1%
ChristineM 10/10 3406 days true 2.2 1%
SiegfriedL 9/10 3428 days true 2.16 1%
johanna 9/10 3446 days true 2.14 1%
MissTraveller2009 10/10 3494 days 1.71 0%
jack 8/10 3494 days true 2.06 1%
Lisa 10/10 3566 days 1.62 0%
Thomas Bachmann 9/10 3621 days true 1.85 0%
Ted Sebastian 8/10 3757 days true 1.62 0%
Alison Street 7/10 3772 days true 1.6 0%
Jurgen Westphal 8/10 3773 days true 1.6 0%
John Howlett 8/10 3789 days true 1.57 0%
Davinia 8/10 3848 days true 1.47 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.06% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Jucy Cruise Milford Sound experience has been adjusted for 103 days. Adjustments are according to the following table.

Days Adjustment
100 -2.00%
101 -2.02%
102 -2.04%
103 -2.06%
104 -2.08%
105 -2.10%
106 -2.12%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.