Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 670 days 33.62 100%
Michael Gooch 10/10 850 days 14.51 43%
Rebekka Doliva 10/10 919 days 9.91 29%
Jayni L'Azou 10/10 957 days true 8.02 24%
Ludovic Bonneau 10/10 1163 days true 4.87 14%
Roland Eggli 10/10 1165 days true 4.86 14%
Mike 8/10 1179 days true 4.59 14%
Alexander Scheibl 7/10 1180 days true 4.4 13%
Jaroslav Kacmar 10/10 1201 days true 4.79 14%
Gena Bond 8/10 1224 days 4.51 13%
Taylor Doolittle 10/10 1224 days true 4.75 14%
Barbara Hirsch 7/10 1234 days true 4.3 13%
Jack Halligan 9/10 1237 days true 4.72 14%
Sam Howard 10/10 1237 days true 4.72 14%
Kosia 10/10 1272 days true 4.65 14%
Navina 10/10 1277 days true 4.64 14%
HAFEZ AMRI SANUSI 8/10 1277 days 4.41 13%
Joanne Woo 8/10 1307 days 4.36 13%
Viki Kent 10/10 1313 days true 4.57 14%
Ross D 9/10 1313 days true 4.57 14%
Azhar Adlan 10/10 1314 days 4.57 14%
Anne 9/10 1325 days true 4.55 14%
Philippa Buchanan 9/10 1424 days 4.36 13%
Rabiah Abdullah 10/10 1521 days 4.17 12%
Sarah Boettcher 10/10 1527 days 4.15 12%
Annika Pauly 6/10 1532 days true 3.44 10%
Caroline Shaw 8/10 1538 days true 3.93 12%
Julia 7/10 1538 days true 3.76 11%
Bjoern 6/10 1538 days true 3.43 10%
Sonya Grimm 8/10 1538 days true 3.93 12%
Milan Maiwald 6/10 1539 days true 3.43 10%
Lisa Fenzl 10/10 1541 days true 4.13 12%
Afiya Levy 10/10 1541 days true 4.13 12%
gonzalo caldiz 9/10 1542 days 4.13 12%
Lærke Hagelskjær 10/10 1545 days true 4.12 12%
Juan Viscegle 10/10 1546 days true 4.12 12%
Jonathan Foskett 9/10 1548 days true 4.11 12%
Helen Hazelwood 9/10 1548 days true 4.11 12%
Ruby Reynolds 9/10 1548 days true 4.11 12%
Aaron Gunning 10/10 1556 days 4.1 12%
Liwen 3/10 1556 days true 3.16 9%
Verena Konetzhi 7/10 1559 days true 3.72 11%
Lena 8/10 1563 days true 3.88 12%
Kim-Lara 9/10 1571 days true 4.07 12%
Alyssa Wyer 10/10 1589 days true 4.03 12%
Simon Striegel 10/10 1590 days true 4.03 12%
Chris 9/10 1598 days true 4.02 12%
Anais Touri 10/10 1601 days true 4.01 12%
Matt and Louise 7/10 1607 days true 3.64 11%
Daniel Hill 9/10 1608 days true 4.0 12%
Chris 10/10 1612 days 3.99 12%
Neil 8/10 1617 days 3.78 11%
SATOKO OSONO 8/10 1624 days true 3.77 11%
Diego Pablos 7/10 1632 days true 3.59 11%
Pierre and Alexandra 9/10 1640 days true 3.93 12%
Mark Van Wijk 10/10 1704 days 3.81 11%
David McIntosh 9/10 1954 days true 3.32 10%
Lukas, Anne and Malte 9/10 2010 days true 3.21 10%
Logan Leduc 10/10 2015 days true 3.2 10%
Hubert Schmid 8/10 2063 days true 2.95 9%
Anna Grafenstein 8/10 2249 days true 2.6 8%
isabel Zander 8/10 2252 days true 2.6 8%
Calvin Becker 7/10 2252 days true 2.49 7%
Patricia Revel 10/10 2254 days true 2.73 8%
Jacques Revel 8/10 2254 days true 2.6 8%
Julien Joubert-Gaillard 7/10 2256 days true 2.48 7%
Claudia Hillebrand 8/10 2257 days true 2.59 8%
Audrey Le Bourthe 10/10 2262 days true 2.72 8%
Stefan Glock 8/10 2267 days true 2.57 8%
Andreas Liebe 9/10 2267 days true 2.71 8%
Jana Rutkowski 8/10 2270 days true 2.57 8%
Sarah Jane O'Reilly 7/10 2280 days true 2.44 7%
Tomas Shairi 5/10 2280 days true 2.17 6%
Agathe Dupuis 7/10 2281 days true 2.44 7%
Florent Bouillon 7/10 2281 days true 2.44 7%
Lena Hanhart 6/10 2281 days true 2.22 7%
Jonas Hessel 8/10 2281 days true 2.55 8%
Lena Wacker 10/10 2295 days true 2.65 8%
Marius Hoffmann 8/10 2301 days true 2.51 7%
Anna Guzewiez 8/10 2303 days true 2.5 7%
Carina Borho 9/10 2318 days true 2.61 8%
Lena Jensen 9/10 2319 days true 2.6 8%
Jesper Andersen 9/10 2319 days true 2.6 8%
Markus Spitzmueller 9/10 2319 days true 2.6 8%
Henry Thiel 9/10 2324 days true 2.59 8%
Christina Habranke 9/10 2324 days true 2.59 8%
Claire Lieval 5/10 2331 days true 2.09 6%
Nora Zeitz 5/10 2342 days true 2.07 6%
Marc Greeve 6/10 2351 days true 2.11 6%
Yvonne Horpershoeh 7/10 2351 days true 2.31 7%
Ron Williams 9/10 2465 days 2.32 7%
Stefan 9/10 2634 days true 1.99 6%
Bettina Fluhrer 10/10 2634 days true 1.99 6%
Cervenka Jaroslav 9/10 2641 days true 1.97 6%
Jitka Zenahlikova 9/10 2641 days true 1.97 6%
Billy Koichopolos 10/10 2642 days true 1.97 6%
Gina Lisi 10/10 2642 days true 1.97 6%
Katey Justice 8/10 2644 days true 1.87 6%
Andrew Grimes 9/10 2644 days true 1.97 6%
Lynda Quartay 9/10 2644 days true 1.97 6%
Douglas Walker 7/10 2644 days true 1.79 5%
Kariuua S 7/10 2646 days true 1.79 5%
Nicolas Bessiere 7/10 2646 days true 1.79 5%
Renate 7/10 2652 days true 1.78 5%
Erik Muchembled 8/10 2653 days true 1.85 6%
Eric 8/10 2654 days true 1.85 6%
Rogier Ramaker 9/10 2654 days true 1.95 6%
Melvin Groenhof 8/10 2654 days true 1.85 6%
Anna Neuenfeldt 9/10 2655 days true 1.95 6%
Janine Kohlgrueler 10/10 2656 days true 1.95 6%
Maja Bogdanowicz 8/10 2656 days true 1.85 5%
Sara Omary 8/10 2659 days true 1.84 5%
Tim Sautter 9/10 2662 days true 1.93 6%
Francis Runge 8/10 2663 days true 1.83 5%
Bill and Noreen 9/10 2675 days true 1.91 6%
Kevin Desjandino 10/10 2726 days true 1.81 5%
Abby Rushmer 8/10 2738 days true 1.7 5%
Benedicte and Mathilde Colas 8/10 2742 days true 1.69 5%
Jenben 10/10 2769 days 1.72 5%
Loesje 8/10 2800 days 1.58 5%
Dovis Heinemann 10/10 2998 days true 1.28 4%
Andreas Schacke 7/10 2999 days true 1.16 3%
Barbara Berkhout 9/10 2999 days true 1.27 4%
David Williams 9/10 3002 days true 1.27 4%
Delore 5/10 3007 days true 1.02 3%
Sabrina Germany 10/10 3009 days true 1.25 4%
Maxine Gilman 10/10 3009 days true 1.25 4%
Peter & Kate Carmichael 9/10 3025 days true 1.22 4%
Tom Pratt 6/10 3026 days true 1.01 3%
Ken 10/10 3027 days true 1.22 4%
Russell 9/10 3028 days true 1.22 4%
Gabriele Wendt 9/10 3028 days true 1.22 4%
Diane Moss 8/10 3028 days true 1.16 3%
R Straathof 6/10 3030 days true 1.01 3%
Jonathan Philp 7/10 3035 days true 1.1 3%
Anna 9/10 3041 days true 1.19 4%
Lesley 8/10 3074 days 1.07 3%
Jensen Bresbenbeek 8/10 3106 days true 1.01 3%
Bernhard & Brigitte Gosch 8/10 3112 days true 1.0 3%
Thomas Klebensberger 10/10 3345 days true 0.6 2%
Ken Talan 10/10 3345 days true 0.6 2%
Sean Brownell 7/10 3349 days true 0.54 2%
Mariette Salden 9/10 3353 days true 0.58 2%
Ed Piotrowski 7/10 3357 days true 0.52 2%
Prideaux 6/10 3359 days true 0.47 1%
Bill Mclennan 10/10 3362 days true 0.56 2%
Sophia Kelly 8/10 3364 days true 0.53 2%
Dave Lidgard 9/10 3367 days true 0.55 2%
Oppenoorth 9/10 3368 days true 0.55 2%
Mark Walker 9/10 3368 days true 0.55 2%
T Lipscombe 6/10 3372 days true 0.45 1%
Daryl 10/10 3373 days true 0.54 2%
Michael Long 8/10 3373 days true 0.51 2%
Javier Munoz 7/10 3373 days true 0.49 1%
Birga 10/10 3377 days true 0.53 2%
Jerry & Floon 8/10 3378 days true 0.51 2%
Jessica Vogels 6/10 3378 days true 0.44 1%
Simon Vickers 10/10 3379 days true 0.53 2%
Elise van Haastert 9/10 3379 days true 0.53 2%
Jesper Hassel 8/10 3385 days true 0.49 1%
Carolin Moberg 9/10 3385 days true 0.52 2%
Flueckiger 10/10 3389 days true 0.51 2%
Marleen Meyers 8/10 3391 days true 0.48 1%
Dieter Uhlmann 6/10 3391 days true 0.42 1%
Sabrina Sari 7/10 3393 days true 0.46 1%
Claudia Vermeer 7/10 3394 days true 0.46 1%
Irene and Thib Schneider 10/10 3396 days true 0.5 1%
Tom Hill 9/10 3403 days true 0.48 1%
Bronwyn Mewett 9/10 3408 days 0.47 1%
Morgan892 10/10 3500 days 0.29 1%
Andrew Hammond 10/10 3531 days 0.23 1%
imbeachy 10/10 3561 days 0.17 1%
Trisha 10/10 3592 days 0.11 0%
Meg & Steve 7/10 3678 days true 0.0 0%
rinusm 8/10 3681 days true 0.0 0%
steveE 9/10 3684 days true 0.0 0%
Jess 10/10 3719 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3733 days true 0.0 0%
Peter G 8/10 3739 days true 0.0 0%
Chris Helms 7/10 3739 days true 0.0 0%
Jamie 8/10 3765 days true 0.0 0%
Schygulla 8/10 3765 days true 0.0 0%
margaret Klawitter 10/10 3766 days true 0.0 0%
kate 10/10 3770 days true 0.0 0%
Jules 7/10 3770 days true 0.0 0%
Frances Hay 8/10 3772 days true 0.0 0%
carsteng 9/10 3829 days true 0.0 0%
Suzanne 9/10 3896 days 0.0 0%
Andrea 8/10 3999 days true 0.0 0%
jessica 7/10 4000 days true 0.0 0%
KimC 8/10 4067 days true 0.0 0%
Denys 7/10 4083 days true 0.0 0%
JohannaB 10/10 4098 days true 0.0 0%
ChristineM 10/10 4112 days true 0.0 0%
SiegfriedL 9/10 4134 days true 0.0 0%
johanna 9/10 4152 days true 0.0 0%
MissTraveller2009 10/10 4200 days 0.0 0%
jack 8/10 4200 days true 0.0 0%
Lisa 10/10 4272 days 0.0 0%
Thomas Bachmann 9/10 4327 days true 0.0 0%
Ted Sebastian 8/10 4463 days true 0.0 0%
Alison Street 7/10 4478 days true 0.0 0%
Jurgen Westphal 8/10 4479 days true 0.0 0%
John Howlett 8/10 4495 days true 0.0 0%
Davinia 8/10 4554 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.43% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 107 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.40%
198 -2.41%
199 -2.42%
200 -2.43%
201 -2.45%
202 -2.46%
203 -2.47%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.