G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
179 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 179 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
15% |
| 9/10 | 33 |
|
18% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.65% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.65% and is based on 179 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 179 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rozemarijn van der Veen | 10/10 | 11 days | 100% |
| Jane | 9/10 | 832 days | 60% |
| Amy Lord | 10/10 | 2968 days | 2% |
| Chloe B | 8/10 | 2992 days | 2% |
| Richard | 10/10 | 3047 days | 2% |
| Anis Quentin | 9/10 | 3056 days | 2% |
| Dorthe Soeholm | 9/10 | 3328 days | 2% |
| Theerada Wongkaew | 10/10 | 3367 days | 2% |
| Joonas Lehtomaki | 9/10 | 3372 days | 2% |
| Jonathan Verschuuren | 8/10 | 3373 days | 2% |
| Laura David | 9/10 | 3375 days | 2% |
| Michael | 10/10 | 3376 days | 2% |
| Anne | 8/10 | 3376 days | 2% |
| Heyuuiutha Lokithas | 7/10 | 3378 days | 1% |
| Philip Sheridan | 7/10 | 3384 days | 1% |
| Sandra Reynders | 8/10 | 3385 days | 2% |
| Colin George | 10/10 | 3386 days | 2% |
| Alexandra Luerner | 10/10 | 3388 days | 2% |
| Frank Bien | 10/10 | 3388 days | 2% |
| Felicity Ford | 7/10 | 3389 days | 1% |
| Louis Nilsson | 10/10 | 3394 days | 2% |
| Gilbert Baptiste | 6/10 | 3394 days | 1% |
| Emilie Bavard | 6/10 | 3394 days | 1% |
| Barbara | 10/10 | 3403 days | 2% |
| Paul Tysoe | 8/10 | 3411 days | 1% |
| Jessica Nasstrom | 6/10 | 3417 days | 1% |
| ben carroll | 10/10 | 3418 days | 1% |
| Eveline | 8/10 | 3427 days | 1% |
| Henry Ang | 7/10 | 3479 days | 1% |
| Michelle Smit | 9/10 | 3541 days | 1% |
| Gesa Roemer | 4/10 | 3639 days | 1% |
| Gerbrand Smidt | 9/10 | 3646 days | 1% |
| Silvia | 5/10 | 3649 days | 1% |
| Jennifer Nguyen | 8/10 | 3657 days | 1% |
| Robin Stamm | 8/10 | 3657 days | 1% |
| Jonathan Foskett | 6/10 | 3658 days | 1% |
| Clara Guinard | 7/10 | 3660 days | 1% |
| Hannes | 9/10 | 3661 days | 1% |
| John and Jan | 9/10 | 3665 days | 1% |
| Adrienne Hoet | 6/10 | 3666 days | 1% |
| Benoit Leclerc | 7/10 | 3678 days | 1% |
| Raul Ellermann | 6/10 | 3683 days | 1% |
| Catharina Cuntz | 6/10 | 3698 days | 1% |
| Klaas Huis | 8/10 | 3699 days | 1% |
| Maxima Buisan | 7/10 | 3704 days | 1% |
| Niels Hoogendooen | 6/10 | 3706 days | 1% |
| Martina | 9/10 | 3713 days | 1% |
| Martin Bakker | 9/10 | 3741 days | 1% |
| Elisabeth Ringswandl | 9/10 | 4017 days | 0% |
| Thomas Haslbeck | 8/10 | 4017 days | 0% |
| Miriam Burchartz | 10/10 | 4018 days | 0% |
| Leonie Jennings | 9/10 | 4062 days | 0% |
| Trevor Wichman | 8/10 | 4062 days | 0% |
| Sibylle and Nadine | 9/10 | 4110 days | 0% |
| Anne Courtenay | 8/10 | 4401 days | 1% |
| Friederike Kranzin | 10/10 | 4401 days | 1% |
| Amanda | 9/10 | 4404 days | 1% |
| Derek | 8/10 | 4404 days | 1% |
| Juliane | 10/10 | 4406 days | 1% |
| Hannah | 8/10 | 4406 days | 1% |
| Dan Lawson | 10/10 | 4434 days | 1% |
| Henry Thiel | 3/10 | 4434 days | 0% |
| Sina Sacranie | 10/10 | 4434 days | 1% |
| Julia Bonisch | 8/10 | 4437 days | 1% |
| Rupert | 9/10 | 4448 days | 1% |
| Dupont | 7/10 | 4765 days | 1% |
| David Lee | 8/10 | 4771 days | 1% |
| Henrik Steinruecken | 6/10 | 4831 days | 0% |
| Wenmechers | 8/10 | 4839 days | 1% |
| Martin Thomas | 9/10 | 4841 days | 1% |
| Paul Lawrence | 8/10 | 4847 days | 1% |
| Gary Brooks | 8/10 | 4849 days | 1% |
| Marian | 7/10 | 4851 days | 1% |
| Adam Hassan | 9/10 | 4854 days | 1% |
| Gerard van de Ven | 9/10 | 4854 days | 1% |
| Lutz Huuemorder | 8/10 | 4855 days | 1% |
| Julie Lamart | 9/10 | 4858 days | 1% |
| Shannon Taylor | 7/10 | 4858 days | 1% |
| Kerstin | 8/10 | 4864 days | 1% |
| Denny | 10/10 | 4971 days | 1% |
| Petr Stepanek | 10/10 | 5116 days | 1% |
| Sebastian Hol | 5/10 | 5120 days | 0% |
| Jochem Snyders | 9/10 | 5127 days | 1% |
| Vitek | 8/10 | 5128 days | 1% |
| Daniel | 7/10 | 5128 days | 1% |
| Carolin Haas | 5/10 | 5134 days | 0% |
| Pierre Boulanger | 9/10 | 5136 days | 1% |
| Dave Simpson | 7/10 | 5138 days | 1% |
| Monica | 10/10 | 5139 days | 1% |
| Mags Adams | 9/10 | 5139 days | 1% |
| Hardy | 10/10 | 5139 days | 1% |
| Nelly & Lisa | 8/10 | 5140 days | 1% |
| Lepied | 7/10 | 5140 days | 1% |
| Graeme E | 9/10 | 5144 days | 1% |
| Colin Philpott | 9/10 | 5146 days | 1% |
| Kim Thorsted | 7/10 | 5147 days | 1% |
| R Laurysen | 7/10 | 5150 days | 1% |
| Corv V D Hof | 8/10 | 5150 days | 1% |
| Anika | 7/10 | 5152 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5152 days | 1% |
| Remy van Heugten | 6/10 | 5152 days | 0% |
| Stefan Roehrbein | 8/10 | 5153 days | 1% |
| J Knol | 8/10 | 5179 days | 1% |
| Niels Daubjerg | 9/10 | 5216 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5218 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5225 days | 0% |
| David & Mary-Jane Ryder | 9/10 | 5227 days | 1% |
| Caroline | 8/10 | 5229 days | 1% |
| Erik Folkersen | 8/10 | 5229 days | 1% |
| Wolfgang Goggel | 10/10 | 5229 days | 1% |
| Leif Sorensen | 8/10 | 5229 days | 1% |
| Andy Lever | 8/10 | 5230 days | 1% |
| Rudy Witt | 7/10 | 5231 days | 1% |
| Matthys van den Heuuel | 7/10 | 5235 days | 1% |
| Robin van der Linden | 8/10 | 5441 days | 1% |
| Petra | 10/10 | 5453 days | 1% |
| Karin & Bastiaan | 8/10 | 5454 days | 1% |
| Kris Gijbels | 9/10 | 5468 days | 1% |
| Danielle | 6/10 | 5468 days | 0% |
| Nathalie | 3/10 | 5474 days | 0% |
| Nicola Thackray | 8/10 | 5477 days | 1% |
| Strieson | 7/10 | 5491 days | 1% |
| Ini & Cees | 7/10 | 5492 days | 1% |
| Peter | 7/10 | 5495 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5495 days | 1% |
| Angela | 9/10 | 5506 days | 1% |
| Eva Weichs | 7/10 | 5508 days | 1% |
| Nicole | 5/10 | 5509 days | 0% |
| Rossiter | 9/10 | 5511 days | 1% |
| Derek Woodward | 10/10 | 5512 days | 1% |
| Elinor Bell | 1/10 | 5513 days | 0% |
| Robin Schomburg | 10/10 | 5515 days | 1% |
| Katrin & Mark | 7/10 | 5518 days | 1% |
| Claudia | 8/10 | 5782 days | 1% |
| krisevelyn | 4/10 | 5794 days | 0% |
| Richard Spore | 9/10 | 5842 days | 1% |
| Mike Peirce | 8/10 | 5849 days | 1% |
| Venot | 8/10 | 5858 days | 1% |
| Christen Hans | 4/10 | 5869 days | 0% |
| Jamie Hallifax | 8/10 | 5874 days | 1% |
| Emily Walters | 8/10 | 5881 days | 1% |
| Ines Diana | 5/10 | 5882 days | 0% |
| Wolfgang G | 10/10 | 5889 days | 1% |
| mariekef | 8/10 | 5929 days | 1% |
| selinab | 7/10 | 5938 days | 1% |
| Peter Essink | 7/10 | 5947 days | 1% |
| Karin Linder | 8/10 | 5949 days | 1% |
| Helen Pet | 8/10 | 5953 days | 1% |
| Richard Kesteleyn | 2/10 | 5953 days | 0% |
| Solveig Mosinski | 8/10 | 5957 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5968 days | 1% |
| Wim Put | 8/10 | 5971 days | 1% |
| eowyn2k | 3/10 | 5975 days | 0% |
| skorn | 7/10 | 6069 days | 1% |
| SSheil | 7/10 | 6177 days | 1% |
| UlaR | 10/10 | 6181 days | 1% |
| straw64 | 8/10 | 6189 days | 1% |
| dieteru | 8/10 | 6189 days | 1% |
| Sarah_rae | 8/10 | 6205 days | 1% |
| Gerd Hebbel | 6/10 | 6205 days | 0% |
| Mick | 7/10 | 6205 days | 1% |
| Jasmin | 9/10 | 6219 days | 1% |
| Stefau | 7/10 | 6219 days | 1% |
| MrHebbard | 6/10 | 6222 days | 0% |
| siemen | 2/10 | 6230 days | 0% |
| Van Dam | 7/10 | 6251 days | 1% |
| Gunhild | 8/10 | 6253 days | 1% |
| Oliver | 8/10 | 6253 days | 1% |
| Pavol | 8/10 | 6253 days | 1% |
| KTinga | 8/10 | 6260 days | 1% |
| Michael | 8/10 | 6269 days | 1% |
| Gerits | 7/10 | 6301 days | 1% |
| Sluijs | 7/10 | 6306 days | 1% |
| Inga | 6/10 | 6315 days | 0% |
| Nadia | 7/10 | 6322 days | 1% |
| Naomi Horton | 7/10 | 6582 days | 1% |
| Roger Repolusk | 7/10 | 6586 days | 1% |
| Lena1 | 7/10 | 6589 days | 1% |
| Vaclaf | 8/10 | 6600 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 5 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| … | … |
Balancing Adjustment
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.