Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
179 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 179 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
15% |
| 9/10 | 33 |
|
18% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.65% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.65% and is based on 179 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 179 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rozemarijn van der Veen | 10/10 | 30 days | 100% |
| Jane | 9/10 | 851 days | 58% |
| Amy Lord | 10/10 | 2987 days | 2% |
| Chloe B | 8/10 | 3011 days | 2% |
| Richard | 10/10 | 3066 days | 2% |
| Anis Quentin | 9/10 | 3075 days | 2% |
| Dorthe Soeholm | 9/10 | 3347 days | 2% |
| Theerada Wongkaew | 10/10 | 3386 days | 2% |
| Joonas Lehtomaki | 9/10 | 3391 days | 2% |
| Jonathan Verschuuren | 8/10 | 3392 days | 1% |
| Laura David | 9/10 | 3394 days | 2% |
| Michael | 10/10 | 3395 days | 2% |
| Anne | 8/10 | 3395 days | 1% |
| Heyuuiutha Lokithas | 7/10 | 3397 days | 1% |
| Philip Sheridan | 7/10 | 3403 days | 1% |
| Sandra Reynders | 8/10 | 3404 days | 1% |
| Colin George | 10/10 | 3405 days | 2% |
| Alexandra Luerner | 10/10 | 3407 days | 2% |
| Frank Bien | 10/10 | 3407 days | 2% |
| Felicity Ford | 7/10 | 3408 days | 1% |
| Louis Nilsson | 10/10 | 3413 days | 1% |
| Gilbert Baptiste | 6/10 | 3413 days | 1% |
| Emilie Bavard | 6/10 | 3413 days | 1% |
| Barbara | 10/10 | 3422 days | 1% |
| Paul Tysoe | 8/10 | 3430 days | 1% |
| Jessica Nasstrom | 6/10 | 3436 days | 1% |
| ben carroll | 10/10 | 3437 days | 1% |
| Eveline | 8/10 | 3446 days | 1% |
| Henry Ang | 7/10 | 3498 days | 1% |
| Michelle Smit | 9/10 | 3560 days | 1% |
| Gesa Roemer | 4/10 | 3658 days | 1% |
| Gerbrand Smidt | 9/10 | 3665 days | 1% |
| Silvia | 5/10 | 3668 days | 1% |
| Jennifer Nguyen | 8/10 | 3676 days | 1% |
| Robin Stamm | 8/10 | 3676 days | 1% |
| Jonathan Foskett | 6/10 | 3677 days | 1% |
| Clara Guinard | 7/10 | 3679 days | 1% |
| Hannes | 9/10 | 3680 days | 1% |
| John and Jan | 9/10 | 3684 days | 1% |
| Adrienne Hoet | 6/10 | 3685 days | 1% |
| Benoit Leclerc | 7/10 | 3697 days | 1% |
| Raul Ellermann | 6/10 | 3702 days | 1% |
| Catharina Cuntz | 6/10 | 3717 days | 1% |
| Klaas Huis | 8/10 | 3718 days | 1% |
| Maxima Buisan | 7/10 | 3723 days | 1% |
| Niels Hoogendooen | 6/10 | 3725 days | 1% |
| Martina | 9/10 | 3732 days | 1% |
| Martin Bakker | 9/10 | 3760 days | 1% |
| Elisabeth Ringswandl | 9/10 | 4036 days | 0% |
| Thomas Haslbeck | 8/10 | 4036 days | 0% |
| Miriam Burchartz | 10/10 | 4037 days | 0% |
| Leonie Jennings | 9/10 | 4081 days | 0% |
| Trevor Wichman | 8/10 | 4081 days | 0% |
| Sibylle and Nadine | 9/10 | 4129 days | 0% |
| Anne Courtenay | 8/10 | 4420 days | 1% |
| Friederike Kranzin | 10/10 | 4420 days | 1% |
| Amanda | 9/10 | 4423 days | 1% |
| Derek | 8/10 | 4423 days | 1% |
| Juliane | 10/10 | 4425 days | 1% |
| Hannah | 8/10 | 4425 days | 1% |
| Dan Lawson | 10/10 | 4453 days | 1% |
| Henry Thiel | 3/10 | 4453 days | 0% |
| Sina Sacranie | 10/10 | 4453 days | 1% |
| Julia Bonisch | 8/10 | 4456 days | 1% |
| Rupert | 9/10 | 4467 days | 1% |
| Dupont | 7/10 | 4784 days | 1% |
| David Lee | 8/10 | 4790 days | 1% |
| Henrik Steinruecken | 6/10 | 4850 days | 0% |
| Wenmechers | 8/10 | 4858 days | 1% |
| Martin Thomas | 9/10 | 4860 days | 1% |
| Paul Lawrence | 8/10 | 4866 days | 1% |
| Gary Brooks | 8/10 | 4868 days | 1% |
| Marian | 7/10 | 4870 days | 1% |
| Adam Hassan | 9/10 | 4873 days | 1% |
| Gerard van de Ven | 9/10 | 4873 days | 1% |
| Lutz Huuemorder | 8/10 | 4874 days | 1% |
| Julie Lamart | 9/10 | 4877 days | 1% |
| Shannon Taylor | 7/10 | 4877 days | 1% |
| Kerstin | 8/10 | 4883 days | 1% |
| Denny | 10/10 | 4990 days | 1% |
| Petr Stepanek | 10/10 | 5135 days | 1% |
| Sebastian Hol | 5/10 | 5139 days | 0% |
| Jochem Snyders | 9/10 | 5146 days | 1% |
| Vitek | 8/10 | 5147 days | 1% |
| Daniel | 7/10 | 5147 days | 1% |
| Carolin Haas | 5/10 | 5153 days | 0% |
| Pierre Boulanger | 9/10 | 5155 days | 1% |
| Dave Simpson | 7/10 | 5157 days | 1% |
| Monica | 10/10 | 5158 days | 1% |
| Mags Adams | 9/10 | 5158 days | 1% |
| Hardy | 10/10 | 5158 days | 1% |
| Nelly & Lisa | 8/10 | 5159 days | 1% |
| Lepied | 7/10 | 5159 days | 1% |
| Graeme E | 9/10 | 5163 days | 1% |
| Colin Philpott | 9/10 | 5165 days | 1% |
| Kim Thorsted | 7/10 | 5166 days | 1% |
| R Laurysen | 7/10 | 5169 days | 1% |
| Corv V D Hof | 8/10 | 5169 days | 1% |
| Anika | 7/10 | 5171 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5171 days | 1% |
| Remy van Heugten | 6/10 | 5171 days | 0% |
| Stefan Roehrbein | 8/10 | 5172 days | 1% |
| J Knol | 8/10 | 5198 days | 1% |
| Niels Daubjerg | 9/10 | 5235 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5237 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5244 days | 0% |
| David & Mary-Jane Ryder | 9/10 | 5246 days | 1% |
| Caroline | 8/10 | 5248 days | 1% |
| Erik Folkersen | 8/10 | 5248 days | 1% |
| Wolfgang Goggel | 10/10 | 5248 days | 1% |
| Leif Sorensen | 8/10 | 5248 days | 1% |
| Andy Lever | 8/10 | 5249 days | 1% |
| Rudy Witt | 7/10 | 5250 days | 1% |
| Matthys van den Heuuel | 7/10 | 5254 days | 1% |
| Robin van der Linden | 8/10 | 5460 days | 1% |
| Petra | 10/10 | 5472 days | 1% |
| Karin & Bastiaan | 8/10 | 5473 days | 1% |
| Kris Gijbels | 9/10 | 5487 days | 1% |
| Danielle | 6/10 | 5487 days | 0% |
| Nathalie | 3/10 | 5493 days | 0% |
| Nicola Thackray | 8/10 | 5496 days | 1% |
| Strieson | 7/10 | 5510 days | 1% |
| Ini & Cees | 7/10 | 5511 days | 1% |
| Peter | 7/10 | 5514 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5514 days | 1% |
| Angela | 9/10 | 5525 days | 1% |
| Eva Weichs | 7/10 | 5527 days | 1% |
| Nicole | 5/10 | 5528 days | 0% |
| Rossiter | 9/10 | 5530 days | 1% |
| Derek Woodward | 10/10 | 5531 days | 1% |
| Elinor Bell | 1/10 | 5532 days | 0% |
| Robin Schomburg | 10/10 | 5534 days | 1% |
| Katrin & Mark | 7/10 | 5537 days | 1% |
| Claudia | 8/10 | 5801 days | 1% |
| krisevelyn | 4/10 | 5813 days | 0% |
| Richard Spore | 9/10 | 5861 days | 1% |
| Mike Peirce | 8/10 | 5868 days | 1% |
| Venot | 8/10 | 5877 days | 1% |
| Christen Hans | 4/10 | 5888 days | 0% |
| Jamie Hallifax | 8/10 | 5893 days | 1% |
| Emily Walters | 8/10 | 5900 days | 1% |
| Ines Diana | 5/10 | 5901 days | 0% |
| Wolfgang G | 10/10 | 5908 days | 1% |
| mariekef | 8/10 | 5948 days | 1% |
| selinab | 7/10 | 5957 days | 1% |
| Peter Essink | 7/10 | 5966 days | 1% |
| Karin Linder | 8/10 | 5968 days | 1% |
| Helen Pet | 8/10 | 5972 days | 1% |
| Richard Kesteleyn | 2/10 | 5972 days | 0% |
| Solveig Mosinski | 8/10 | 5976 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5987 days | 1% |
| Wim Put | 8/10 | 5990 days | 1% |
| eowyn2k | 3/10 | 5994 days | 0% |
| skorn | 7/10 | 6088 days | 1% |
| SSheil | 7/10 | 6196 days | 1% |
| UlaR | 10/10 | 6200 days | 1% |
| straw64 | 8/10 | 6208 days | 1% |
| dieteru | 8/10 | 6208 days | 1% |
| Sarah_rae | 8/10 | 6224 days | 1% |
| Gerd Hebbel | 6/10 | 6224 days | 0% |
| Mick | 7/10 | 6224 days | 1% |
| Jasmin | 9/10 | 6239 days | 1% |
| Stefau | 7/10 | 6239 days | 1% |
| MrHebbard | 6/10 | 6241 days | 0% |
| siemen | 2/10 | 6250 days | 0% |
| Van Dam | 7/10 | 6270 days | 1% |
| Gunhild | 8/10 | 6273 days | 1% |
| Oliver | 8/10 | 6273 days | 1% |
| Pavol | 8/10 | 6273 days | 1% |
| KTinga | 8/10 | 6279 days | 1% |
| Michael | 8/10 | 6289 days | 1% |
| Gerits | 7/10 | 6321 days | 1% |
| Sluijs | 7/10 | 6325 days | 1% |
| Inga | 6/10 | 6334 days | 0% |
| Nadia | 7/10 | 6342 days | 1% |
| Naomi Horton | 7/10 | 6601 days | 1% |
| Roger Repolusk | 7/10 | 6605 days | 1% |
| Lena1 | 7/10 | 6609 days | 1% |
| Vaclaf | 8/10 | 6619 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.45% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.39% |
| 22 | -0.41% |
| 23 | -0.43% |
| 24 | -0.45% |
| 25 | -0.47% |
| 26 | -0.49% |
| 27 | -0.51% |
| … | … |
Balancing Adjustment
1.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.