Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 178 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 812 days | 100% |
| Amy Lord | 10/10 | 2948 days | 4% |
| Chloe B | 8/10 | 2971 days | 4% |
| Richard | 10/10 | 3027 days | 4% |
| Anis Quentin | 9/10 | 3036 days | 4% |
| Dorthe Soeholm | 9/10 | 3308 days | 3% |
| Theerada Wongkaew | 10/10 | 3347 days | 3% |
| Joonas Lehtomaki | 9/10 | 3352 days | 3% |
| Jonathan Verschuuren | 8/10 | 3353 days | 3% |
| Laura David | 9/10 | 3355 days | 3% |
| Michael | 10/10 | 3356 days | 3% |
| Anne | 8/10 | 3356 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3358 days | 2% |
| Philip Sheridan | 7/10 | 3364 days | 2% |
| Sandra Reynders | 8/10 | 3365 days | 3% |
| Colin George | 10/10 | 3366 days | 3% |
| Alexandra Luerner | 10/10 | 3368 days | 3% |
| Frank Bien | 10/10 | 3368 days | 3% |
| Felicity Ford | 7/10 | 3369 days | 2% |
| Louis Nilsson | 10/10 | 3374 days | 3% |
| Gilbert Baptiste | 6/10 | 3374 days | 2% |
| Emilie Bavard | 6/10 | 3374 days | 2% |
| Barbara | 10/10 | 3383 days | 3% |
| Paul Tysoe | 8/10 | 3391 days | 2% |
| Jessica Nasstrom | 6/10 | 3397 days | 2% |
| ben carroll | 10/10 | 3397 days | 2% |
| Eveline | 8/10 | 3407 days | 2% |
| Henry Ang | 7/10 | 3458 days | 2% |
| Michelle Smit | 9/10 | 3520 days | 2% |
| Gesa Roemer | 4/10 | 3619 days | 1% |
| Gerbrand Smidt | 9/10 | 3626 days | 2% |
| Silvia | 5/10 | 3629 days | 1% |
| Jennifer Nguyen | 8/10 | 3637 days | 2% |
| Robin Stamm | 8/10 | 3637 days | 2% |
| Jonathan Foskett | 6/10 | 3638 days | 1% |
| Clara Guinard | 7/10 | 3640 days | 2% |
| Hannes | 9/10 | 3641 days | 2% |
| John and Jan | 9/10 | 3645 days | 2% |
| Adrienne Hoet | 6/10 | 3646 days | 1% |
| Benoit Leclerc | 7/10 | 3658 days | 1% |
| Raul Ellermann | 6/10 | 3663 days | 1% |
| Catharina Cuntz | 6/10 | 3678 days | 1% |
| Klaas Huis | 8/10 | 3679 days | 2% |
| Maxima Buisan | 7/10 | 3684 days | 1% |
| Niels Hoogendooen | 6/10 | 3686 days | 1% |
| Martina | 9/10 | 3693 days | 2% |
| Martin Bakker | 9/10 | 3721 days | 1% |
| Elisabeth Ringswandl | 9/10 | 3997 days | 1% |
| Thomas Haslbeck | 8/10 | 3997 days | 1% |
| Miriam Burchartz | 10/10 | 3998 days | 1% |
| Leonie Jennings | 9/10 | 4042 days | 0% |
| Trevor Wichman | 8/10 | 4042 days | 0% |
| Sibylle and Nadine | 9/10 | 4090 days | 0% |
| Anne Courtenay | 8/10 | 4381 days | 1% |
| Friederike Kranzin | 10/10 | 4381 days | 1% |
| Amanda | 9/10 | 4384 days | 1% |
| Derek | 8/10 | 4384 days | 1% |
| Juliane | 10/10 | 4386 days | 1% |
| Hannah | 8/10 | 4386 days | 1% |
| Dan Lawson | 10/10 | 4414 days | 1% |
| Henry Thiel | 3/10 | 4414 days | 0% |
| Sina Sacranie | 10/10 | 4414 days | 1% |
| Julia Bonisch | 8/10 | 4417 days | 1% |
| Rupert | 9/10 | 4428 days | 1% |
| Dupont | 7/10 | 4745 days | 1% |
| David Lee | 8/10 | 4751 days | 1% |
| Henrik Steinruecken | 6/10 | 4811 days | 1% |
| Wenmechers | 8/10 | 4819 days | 1% |
| Martin Thomas | 9/10 | 4821 days | 1% |
| Paul Lawrence | 8/10 | 4827 days | 1% |
| Gary Brooks | 8/10 | 4829 days | 1% |
| Marian | 7/10 | 4831 days | 1% |
| Adam Hassan | 9/10 | 4834 days | 1% |
| Gerard van de Ven | 9/10 | 4834 days | 1% |
| Lutz Huuemorder | 8/10 | 4835 days | 1% |
| Julie Lamart | 9/10 | 4838 days | 1% |
| Shannon Taylor | 7/10 | 4838 days | 1% |
| Kerstin | 8/10 | 4844 days | 1% |
| Denny | 10/10 | 4951 days | 1% |
| Petr Stepanek | 10/10 | 5096 days | 1% |
| Sebastian Hol | 5/10 | 5100 days | 1% |
| Jochem Snyders | 9/10 | 5107 days | 1% |
| Vitek | 8/10 | 5108 days | 1% |
| Daniel | 7/10 | 5108 days | 1% |
| Carolin Haas | 5/10 | 5114 days | 1% |
| Pierre Boulanger | 9/10 | 5116 days | 1% |
| Dave Simpson | 7/10 | 5118 days | 1% |
| Monica | 10/10 | 5119 days | 1% |
| Mags Adams | 9/10 | 5119 days | 1% |
| Hardy | 10/10 | 5119 days | 1% |
| Nelly & Lisa | 8/10 | 5120 days | 1% |
| Lepied | 7/10 | 5120 days | 1% |
| Graeme E | 9/10 | 5124 days | 1% |
| Colin Philpott | 9/10 | 5126 days | 1% |
| Kim Thorsted | 7/10 | 5127 days | 1% |
| R Laurysen | 7/10 | 5130 days | 1% |
| Corv V D Hof | 8/10 | 5130 days | 1% |
| Anika | 7/10 | 5132 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5132 days | 1% |
| Remy van Heugten | 6/10 | 5132 days | 1% |
| Stefan Roehrbein | 8/10 | 5133 days | 1% |
| J Knol | 8/10 | 5159 days | 1% |
| Niels Daubjerg | 9/10 | 5196 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5198 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5205 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5207 days | 1% |
| Caroline | 8/10 | 5209 days | 1% |
| Erik Folkersen | 8/10 | 5209 days | 1% |
| Wolfgang Goggel | 10/10 | 5209 days | 1% |
| Leif Sorensen | 8/10 | 5209 days | 1% |
| Andy Lever | 8/10 | 5210 days | 1% |
| Rudy Witt | 7/10 | 5211 days | 1% |
| Matthys van den Heuuel | 7/10 | 5215 days | 1% |
| Robin van der Linden | 8/10 | 5421 days | 1% |
| Petra | 10/10 | 5433 days | 1% |
| Karin & Bastiaan | 8/10 | 5434 days | 1% |
| Kris Gijbels | 9/10 | 5448 days | 1% |
| Danielle | 6/10 | 5448 days | 1% |
| Nathalie | 3/10 | 5454 days | 0% |
| Nicola Thackray | 8/10 | 5457 days | 1% |
| Strieson | 7/10 | 5471 days | 1% |
| Ini & Cees | 7/10 | 5472 days | 1% |
| Peter | 7/10 | 5475 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5475 days | 1% |
| Angela | 9/10 | 5486 days | 1% |
| Eva Weichs | 7/10 | 5488 days | 1% |
| Nicole | 5/10 | 5489 days | 1% |
| Rossiter | 9/10 | 5491 days | 1% |
| Derek Woodward | 10/10 | 5492 days | 1% |
| Elinor Bell | 1/10 | 5493 days | 0% |
| Robin Schomburg | 10/10 | 5495 days | 1% |
| Katrin & Mark | 7/10 | 5498 days | 1% |
| Claudia | 8/10 | 5762 days | 1% |
| krisevelyn | 4/10 | 5774 days | 0% |
| Richard Spore | 9/10 | 5822 days | 1% |
| Mike Peirce | 8/10 | 5829 days | 1% |
| Venot | 8/10 | 5838 days | 1% |
| Christen Hans | 4/10 | 5849 days | 0% |
| Jamie Hallifax | 8/10 | 5854 days | 1% |
| Emily Walters | 8/10 | 5861 days | 1% |
| Ines Diana | 5/10 | 5862 days | 1% |
| Wolfgang G | 10/10 | 5869 days | 1% |
| mariekef | 8/10 | 5909 days | 1% |
| selinab | 7/10 | 5918 days | 1% |
| Peter Essink | 7/10 | 5927 days | 1% |
| Karin Linder | 8/10 | 5929 days | 1% |
| Helen Pet | 8/10 | 5933 days | 1% |
| Richard Kesteleyn | 2/10 | 5933 days | 0% |
| Solveig Mosinski | 8/10 | 5937 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5948 days | 1% |
| Wim Put | 8/10 | 5951 days | 1% |
| eowyn2k | 3/10 | 5955 days | 0% |
| skorn | 7/10 | 6049 days | 1% |
| SSheil | 7/10 | 6157 days | 1% |
| UlaR | 10/10 | 6161 days | 1% |
| straw64 | 8/10 | 6169 days | 1% |
| dieteru | 8/10 | 6169 days | 1% |
| Sarah_rae | 8/10 | 6185 days | 1% |
| Gerd Hebbel | 6/10 | 6185 days | 1% |
| Mick | 7/10 | 6185 days | 1% |
| Jasmin | 9/10 | 6199 days | 1% |
| Stefau | 7/10 | 6199 days | 1% |
| MrHebbard | 6/10 | 6202 days | 1% |
| siemen | 2/10 | 6210 days | 0% |
| Van Dam | 7/10 | 6231 days | 1% |
| Gunhild | 8/10 | 6233 days | 1% |
| Oliver | 8/10 | 6233 days | 1% |
| Pavol | 8/10 | 6233 days | 1% |
| KTinga | 8/10 | 6240 days | 1% |
| Michael | 8/10 | 6249 days | 1% |
| Gerits | 7/10 | 6281 days | 1% |
| Sluijs | 7/10 | 6286 days | 1% |
| Inga | 6/10 | 6294 days | 1% |
| Nadia | 7/10 | 6302 days | 1% |
| Naomi Horton | 7/10 | 6562 days | 1% |
| Roger Repolusk | 7/10 | 6566 days | 1% |
| Lena1 | 7/10 | 6569 days | 1% |
| Vaclaf | 8/10 | 6580 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
3.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.