Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 749 days | 100% |
| Amy Lord | 10/10 | 2885 days | 4% |
| Chloe B | 8/10 | 2909 days | 4% |
| Richard | 10/10 | 2964 days | 4% |
| Anis Quentin | 9/10 | 2973 days | 4% |
| Dorthe Soeholm | 9/10 | 3245 days | 3% |
| Theerada Wongkaew | 10/10 | 3284 days | 3% |
| Joonas Lehtomaki | 9/10 | 3289 days | 3% |
| Jonathan Verschuuren | 8/10 | 3290 days | 3% |
| Laura David | 9/10 | 3292 days | 3% |
| Michael | 10/10 | 3293 days | 3% |
| Anne | 8/10 | 3293 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3295 days | 3% |
| Philip Sheridan | 7/10 | 3301 days | 3% |
| Sandra Reynders | 8/10 | 3302 days | 3% |
| Colin George | 10/10 | 3303 days | 3% |
| Alexandra Luerner | 10/10 | 3305 days | 3% |
| Frank Bien | 10/10 | 3305 days | 3% |
| Felicity Ford | 7/10 | 3306 days | 3% |
| Louis Nilsson | 10/10 | 3311 days | 3% |
| Gilbert Baptiste | 6/10 | 3311 days | 3% |
| Emilie Bavard | 6/10 | 3311 days | 3% |
| Barbara | 10/10 | 3320 days | 3% |
| Paul Tysoe | 8/10 | 3328 days | 3% |
| Jessica Nasstrom | 6/10 | 3334 days | 3% |
| ben carroll | 10/10 | 3335 days | 3% |
| Eveline | 8/10 | 3344 days | 3% |
| Henry Ang | 7/10 | 3396 days | 3% |
| Michelle Smit | 9/10 | 3458 days | 3% |
| Gesa Roemer | 4/10 | 3556 days | 2% |
| Gerbrand Smidt | 9/10 | 3563 days | 2% |
| Silvia | 5/10 | 3566 days | 2% |
| Jennifer Nguyen | 8/10 | 3574 days | 2% |
| Robin Stamm | 8/10 | 3574 days | 2% |
| Jonathan Foskett | 6/10 | 3575 days | 2% |
| Clara Guinard | 7/10 | 3577 days | 2% |
| Hannes | 9/10 | 3578 days | 2% |
| John and Jan | 9/10 | 3582 days | 2% |
| Adrienne Hoet | 6/10 | 3583 days | 2% |
| Benoit Leclerc | 7/10 | 3595 days | 2% |
| Raul Ellermann | 6/10 | 3600 days | 2% |
| Catharina Cuntz | 6/10 | 3615 days | 2% |
| Klaas Huis | 8/10 | 3616 days | 2% |
| Maxima Buisan | 7/10 | 3621 days | 2% |
| Niels Hoogendooen | 6/10 | 3623 days | 2% |
| Martina | 9/10 | 3630 days | 2% |
| Martin Bakker | 9/10 | 3658 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3934 days | 1% |
| Thomas Haslbeck | 8/10 | 3934 days | 1% |
| Miriam Burchartz | 10/10 | 3935 days | 1% |
| Leonie Jennings | 9/10 | 3979 days | 1% |
| Trevor Wichman | 8/10 | 3979 days | 1% |
| Sibylle and Nadine | 9/10 | 4027 days | 1% |
| Anne Courtenay | 8/10 | 4318 days | 0% |
| Friederike Kranzin | 10/10 | 4318 days | 0% |
| Amanda | 9/10 | 4321 days | 0% |
| Derek | 8/10 | 4321 days | 0% |
| Juliane | 10/10 | 4323 days | 0% |
| Hannah | 8/10 | 4323 days | 0% |
| Dan Lawson | 10/10 | 4351 days | 0% |
| Henry Thiel | 3/10 | 4351 days | 0% |
| Sina Sacranie | 10/10 | 4351 days | 0% |
| Julia Bonisch | 8/10 | 4354 days | 0% |
| Rupert | 9/10 | 4365 days | 0% |
| Dupont | 7/10 | 4682 days | 1% |
| David Lee | 8/10 | 4688 days | 1% |
| Henrik Steinruecken | 6/10 | 4748 days | 1% |
| Wenmechers | 8/10 | 4756 days | 1% |
| Martin Thomas | 9/10 | 4758 days | 1% |
| Paul Lawrence | 8/10 | 4764 days | 1% |
| Gary Brooks | 8/10 | 4766 days | 1% |
| Marian | 7/10 | 4768 days | 1% |
| Adam Hassan | 9/10 | 4771 days | 1% |
| Gerard van de Ven | 9/10 | 4771 days | 1% |
| Lutz Huuemorder | 8/10 | 4772 days | 1% |
| Julie Lamart | 9/10 | 4775 days | 1% |
| Shannon Taylor | 7/10 | 4775 days | 1% |
| Kerstin | 8/10 | 4781 days | 1% |
| Denny | 10/10 | 4888 days | 1% |
| Petr Stepanek | 10/10 | 5033 days | 1% |
| Sebastian Hol | 5/10 | 5037 days | 1% |
| Jochem Snyders | 9/10 | 5044 days | 1% |
| Vitek | 8/10 | 5045 days | 1% |
| Daniel | 7/10 | 5045 days | 1% |
| Carolin Haas | 5/10 | 5051 days | 1% |
| Pierre Boulanger | 9/10 | 5053 days | 1% |
| Dave Simpson | 7/10 | 5055 days | 1% |
| Monica | 10/10 | 5056 days | 1% |
| Mags Adams | 9/10 | 5056 days | 1% |
| Hardy | 10/10 | 5056 days | 1% |
| Nelly & Lisa | 8/10 | 5057 days | 1% |
| Lepied | 7/10 | 5057 days | 1% |
| Graeme E | 9/10 | 5061 days | 1% |
| Colin Philpott | 9/10 | 5063 days | 1% |
| Kim Thorsted | 7/10 | 5064 days | 1% |
| R Laurysen | 7/10 | 5067 days | 1% |
| Corv V D Hof | 8/10 | 5067 days | 1% |
| Anika | 7/10 | 5069 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5069 days | 1% |
| Remy van Heugten | 6/10 | 5069 days | 1% |
| Stefan Roehrbein | 8/10 | 5070 days | 1% |
| J Knol | 8/10 | 5096 days | 1% |
| Niels Daubjerg | 9/10 | 5133 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5135 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5142 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5144 days | 1% |
| Caroline | 8/10 | 5146 days | 1% |
| Erik Folkersen | 8/10 | 5146 days | 1% |
| Wolfgang Goggel | 10/10 | 5146 days | 1% |
| Leif Sorensen | 8/10 | 5146 days | 1% |
| Andy Lever | 8/10 | 5147 days | 1% |
| Rudy Witt | 7/10 | 5148 days | 1% |
| Matthys van den Heuuel | 7/10 | 5152 days | 1% |
| Robin van der Linden | 8/10 | 5358 days | 1% |
| Petra | 10/10 | 5370 days | 1% |
| Karin & Bastiaan | 8/10 | 5371 days | 1% |
| Kris Gijbels | 9/10 | 5385 days | 1% |
| Danielle | 6/10 | 5385 days | 1% |
| Nathalie | 3/10 | 5391 days | 1% |
| Nicola Thackray | 8/10 | 5394 days | 1% |
| Strieson | 7/10 | 5408 days | 1% |
| Ini & Cees | 7/10 | 5409 days | 1% |
| Peter | 7/10 | 5412 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5412 days | 1% |
| Angela | 9/10 | 5423 days | 1% |
| Eva Weichs | 7/10 | 5425 days | 1% |
| Nicole | 5/10 | 5426 days | 1% |
| Rossiter | 9/10 | 5428 days | 1% |
| Derek Woodward | 10/10 | 5429 days | 1% |
| Elinor Bell | 1/10 | 5430 days | 1% |
| Robin Schomburg | 10/10 | 5432 days | 1% |
| Katrin & Mark | 7/10 | 5435 days | 1% |
| Claudia | 8/10 | 5699 days | 1% |
| krisevelyn | 4/10 | 5711 days | 1% |
| Richard Spore | 9/10 | 5759 days | 1% |
| Mike Peirce | 8/10 | 5766 days | 1% |
| Venot | 8/10 | 5775 days | 1% |
| Christen Hans | 4/10 | 5786 days | 1% |
| Jamie Hallifax | 8/10 | 5791 days | 1% |
| Emily Walters | 8/10 | 5798 days | 1% |
| Ines Diana | 5/10 | 5799 days | 1% |
| Wolfgang G | 10/10 | 5806 days | 1% |
| mariekef | 8/10 | 5846 days | 1% |
| selinab | 7/10 | 5855 days | 1% |
| Peter Essink | 7/10 | 5864 days | 1% |
| Karin Linder | 8/10 | 5866 days | 1% |
| Helen Pet | 8/10 | 5870 days | 1% |
| Richard Kesteleyn | 2/10 | 5870 days | 1% |
| Solveig Mosinski | 8/10 | 5874 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5885 days | 1% |
| Wim Put | 8/10 | 5888 days | 1% |
| eowyn2k | 3/10 | 5892 days | 1% |
| skorn | 7/10 | 5986 days | 1% |
| SSheil | 7/10 | 6094 days | 1% |
| UlaR | 10/10 | 6098 days | 1% |
| straw64 | 8/10 | 6106 days | 1% |
| dieteru | 8/10 | 6106 days | 1% |
| Sarah_rae | 8/10 | 6122 days | 1% |
| Gerd Hebbel | 6/10 | 6122 days | 1% |
| Mick | 7/10 | 6123 days | 1% |
| Jasmin | 9/10 | 6137 days | 1% |
| Stefau | 7/10 | 6137 days | 1% |
| MrHebbard | 6/10 | 6139 days | 1% |
| siemen | 2/10 | 6148 days | 1% |
| Van Dam | 7/10 | 6169 days | 1% |
| Gunhild | 8/10 | 6171 days | 1% |
| Oliver | 8/10 | 6171 days | 1% |
| Pavol | 8/10 | 6171 days | 1% |
| KTinga | 8/10 | 6178 days | 1% |
| Michael | 8/10 | 6187 days | 1% |
| Gerits | 7/10 | 6219 days | 1% |
| Sluijs | 7/10 | 6224 days | 1% |
| Inga | 6/10 | 6232 days | 1% |
| Nadia | 7/10 | 6240 days | 1% |
| Naomi Horton | 7/10 | 6499 days | 1% |
| Roger Repolusk | 7/10 | 6503 days | 1% |
| Lena1 | 7/10 | 6507 days | 1% |
| Vaclaf | 8/10 | 6517 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.