G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 744 days | 100% |
| Amy Lord | 10/10 | 2880 days | 4% |
| Chloe B | 8/10 | 2904 days | 4% |
| Richard | 10/10 | 2959 days | 4% |
| Anis Quentin | 9/10 | 2968 days | 4% |
| Dorthe Soeholm | 9/10 | 3240 days | 3% |
| Theerada Wongkaew | 10/10 | 3279 days | 3% |
| Joonas Lehtomaki | 9/10 | 3284 days | 3% |
| Jonathan Verschuuren | 8/10 | 3285 days | 3% |
| Laura David | 9/10 | 3287 days | 3% |
| Michael | 10/10 | 3288 days | 3% |
| Anne | 8/10 | 3288 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3290 days | 3% |
| Philip Sheridan | 7/10 | 3296 days | 3% |
| Sandra Reynders | 8/10 | 3297 days | 3% |
| Colin George | 10/10 | 3298 days | 3% |
| Alexandra Luerner | 10/10 | 3300 days | 3% |
| Frank Bien | 10/10 | 3300 days | 3% |
| Felicity Ford | 7/10 | 3301 days | 3% |
| Louis Nilsson | 10/10 | 3306 days | 3% |
| Gilbert Baptiste | 6/10 | 3306 days | 3% |
| Emilie Bavard | 6/10 | 3306 days | 3% |
| Barbara | 10/10 | 3315 days | 3% |
| Paul Tysoe | 8/10 | 3323 days | 3% |
| Jessica Nasstrom | 6/10 | 3329 days | 3% |
| ben carroll | 10/10 | 3330 days | 3% |
| Eveline | 8/10 | 3339 days | 3% |
| Henry Ang | 7/10 | 3391 days | 3% |
| Michelle Smit | 9/10 | 3453 days | 3% |
| Gesa Roemer | 4/10 | 3551 days | 2% |
| Gerbrand Smidt | 9/10 | 3558 days | 2% |
| Silvia | 5/10 | 3561 days | 2% |
| Jennifer Nguyen | 8/10 | 3569 days | 2% |
| Robin Stamm | 8/10 | 3569 days | 2% |
| Jonathan Foskett | 6/10 | 3570 days | 2% |
| Clara Guinard | 7/10 | 3572 days | 2% |
| Hannes | 9/10 | 3573 days | 2% |
| John and Jan | 9/10 | 3577 days | 2% |
| Adrienne Hoet | 6/10 | 3578 days | 2% |
| Benoit Leclerc | 7/10 | 3590 days | 2% |
| Raul Ellermann | 6/10 | 3595 days | 2% |
| Catharina Cuntz | 6/10 | 3610 days | 2% |
| Klaas Huis | 8/10 | 3611 days | 2% |
| Maxima Buisan | 7/10 | 3616 days | 2% |
| Niels Hoogendooen | 6/10 | 3618 days | 2% |
| Martina | 9/10 | 3625 days | 2% |
| Martin Bakker | 9/10 | 3653 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3929 days | 1% |
| Thomas Haslbeck | 8/10 | 3929 days | 1% |
| Miriam Burchartz | 10/10 | 3930 days | 1% |
| Leonie Jennings | 9/10 | 3974 days | 1% |
| Trevor Wichman | 8/10 | 3974 days | 1% |
| Sibylle and Nadine | 9/10 | 4022 days | 1% |
| Anne Courtenay | 8/10 | 4313 days | 0% |
| Friederike Kranzin | 10/10 | 4313 days | 0% |
| Amanda | 9/10 | 4316 days | 0% |
| Derek | 8/10 | 4316 days | 0% |
| Juliane | 10/10 | 4318 days | 0% |
| Hannah | 8/10 | 4318 days | 0% |
| Dan Lawson | 10/10 | 4346 days | 0% |
| Henry Thiel | 3/10 | 4346 days | 0% |
| Sina Sacranie | 10/10 | 4346 days | 0% |
| Julia Bonisch | 8/10 | 4349 days | 0% |
| Rupert | 9/10 | 4360 days | 0% |
| Dupont | 7/10 | 4677 days | 1% |
| David Lee | 8/10 | 4683 days | 1% |
| Henrik Steinruecken | 6/10 | 4743 days | 1% |
| Wenmechers | 8/10 | 4751 days | 1% |
| Martin Thomas | 9/10 | 4753 days | 1% |
| Paul Lawrence | 8/10 | 4759 days | 1% |
| Gary Brooks | 8/10 | 4761 days | 1% |
| Marian | 7/10 | 4763 days | 1% |
| Adam Hassan | 9/10 | 4766 days | 1% |
| Gerard van de Ven | 9/10 | 4766 days | 1% |
| Lutz Huuemorder | 8/10 | 4767 days | 1% |
| Julie Lamart | 9/10 | 4770 days | 1% |
| Shannon Taylor | 7/10 | 4770 days | 1% |
| Kerstin | 8/10 | 4776 days | 1% |
| Denny | 10/10 | 4883 days | 1% |
| Petr Stepanek | 10/10 | 5028 days | 1% |
| Sebastian Hol | 5/10 | 5032 days | 1% |
| Jochem Snyders | 9/10 | 5039 days | 1% |
| Vitek | 8/10 | 5040 days | 1% |
| Daniel | 7/10 | 5040 days | 1% |
| Carolin Haas | 5/10 | 5046 days | 1% |
| Pierre Boulanger | 9/10 | 5048 days | 1% |
| Dave Simpson | 7/10 | 5050 days | 1% |
| Monica | 10/10 | 5051 days | 1% |
| Mags Adams | 9/10 | 5051 days | 1% |
| Hardy | 10/10 | 5051 days | 1% |
| Nelly & Lisa | 8/10 | 5052 days | 1% |
| Lepied | 7/10 | 5052 days | 1% |
| Graeme E | 9/10 | 5056 days | 1% |
| Colin Philpott | 9/10 | 5058 days | 1% |
| Kim Thorsted | 7/10 | 5059 days | 1% |
| R Laurysen | 7/10 | 5062 days | 1% |
| Corv V D Hof | 8/10 | 5062 days | 1% |
| Anika | 7/10 | 5064 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5064 days | 1% |
| Remy van Heugten | 6/10 | 5064 days | 1% |
| Stefan Roehrbein | 8/10 | 5065 days | 1% |
| J Knol | 8/10 | 5091 days | 1% |
| Niels Daubjerg | 9/10 | 5128 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5130 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5137 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5139 days | 1% |
| Caroline | 8/10 | 5141 days | 1% |
| Erik Folkersen | 8/10 | 5141 days | 1% |
| Wolfgang Goggel | 10/10 | 5141 days | 1% |
| Leif Sorensen | 8/10 | 5141 days | 1% |
| Andy Lever | 8/10 | 5142 days | 1% |
| Rudy Witt | 7/10 | 5143 days | 1% |
| Matthys van den Heuuel | 7/10 | 5147 days | 1% |
| Robin van der Linden | 8/10 | 5353 days | 1% |
| Petra | 10/10 | 5365 days | 1% |
| Karin & Bastiaan | 8/10 | 5366 days | 1% |
| Kris Gijbels | 9/10 | 5380 days | 1% |
| Danielle | 6/10 | 5380 days | 1% |
| Nathalie | 3/10 | 5386 days | 1% |
| Nicola Thackray | 8/10 | 5389 days | 1% |
| Strieson | 7/10 | 5403 days | 1% |
| Ini & Cees | 7/10 | 5404 days | 1% |
| Peter | 7/10 | 5407 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5407 days | 1% |
| Angela | 9/10 | 5418 days | 1% |
| Eva Weichs | 7/10 | 5420 days | 1% |
| Nicole | 5/10 | 5421 days | 1% |
| Rossiter | 9/10 | 5423 days | 1% |
| Derek Woodward | 10/10 | 5424 days | 1% |
| Elinor Bell | 1/10 | 5425 days | 1% |
| Robin Schomburg | 10/10 | 5427 days | 1% |
| Katrin & Mark | 7/10 | 5430 days | 1% |
| Claudia | 8/10 | 5694 days | 1% |
| krisevelyn | 4/10 | 5706 days | 1% |
| Richard Spore | 9/10 | 5754 days | 1% |
| Mike Peirce | 8/10 | 5761 days | 1% |
| Venot | 8/10 | 5770 days | 1% |
| Christen Hans | 4/10 | 5781 days | 1% |
| Jamie Hallifax | 8/10 | 5786 days | 1% |
| Emily Walters | 8/10 | 5793 days | 1% |
| Ines Diana | 5/10 | 5794 days | 1% |
| Wolfgang G | 10/10 | 5801 days | 1% |
| mariekef | 8/10 | 5841 days | 1% |
| selinab | 7/10 | 5850 days | 1% |
| Peter Essink | 7/10 | 5859 days | 1% |
| Karin Linder | 8/10 | 5861 days | 1% |
| Helen Pet | 8/10 | 5865 days | 1% |
| Richard Kesteleyn | 2/10 | 5865 days | 1% |
| Solveig Mosinski | 8/10 | 5869 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5880 days | 1% |
| Wim Put | 8/10 | 5883 days | 1% |
| eowyn2k | 3/10 | 5887 days | 1% |
| skorn | 7/10 | 5981 days | 1% |
| SSheil | 7/10 | 6089 days | 1% |
| UlaR | 10/10 | 6093 days | 1% |
| straw64 | 8/10 | 6101 days | 1% |
| dieteru | 8/10 | 6101 days | 1% |
| Sarah_rae | 8/10 | 6117 days | 1% |
| Gerd Hebbel | 6/10 | 6117 days | 1% |
| Mick | 7/10 | 6118 days | 1% |
| Jasmin | 9/10 | 6132 days | 1% |
| Stefau | 7/10 | 6132 days | 1% |
| MrHebbard | 6/10 | 6134 days | 1% |
| siemen | 2/10 | 6143 days | 1% |
| Van Dam | 7/10 | 6164 days | 1% |
| Gunhild | 8/10 | 6166 days | 1% |
| Oliver | 8/10 | 6166 days | 1% |
| Pavol | 8/10 | 6166 days | 1% |
| KTinga | 8/10 | 6173 days | 1% |
| Michael | 8/10 | 6182 days | 1% |
| Gerits | 7/10 | 6214 days | 1% |
| Sluijs | 7/10 | 6219 days | 1% |
| Inga | 6/10 | 6227 days | 1% |
| Nadia | 7/10 | 6235 days | 1% |
| Naomi Horton | 7/10 | 6494 days | 1% |
| Roger Repolusk | 7/10 | 6498 days | 1% |
| Lena1 | 7/10 | 6502 days | 1% |
| Vaclaf | 8/10 | 6512 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.