G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 738 days | 100% |
| Amy Lord | 10/10 | 2874 days | 4% |
| Chloe B | 8/10 | 2898 days | 4% |
| Richard | 10/10 | 2953 days | 4% |
| Anis Quentin | 9/10 | 2962 days | 4% |
| Dorthe Soeholm | 9/10 | 3234 days | 3% |
| Theerada Wongkaew | 10/10 | 3273 days | 3% |
| Joonas Lehtomaki | 9/10 | 3278 days | 3% |
| Jonathan Verschuuren | 8/10 | 3279 days | 3% |
| Laura David | 9/10 | 3281 days | 3% |
| Michael | 10/10 | 3282 days | 3% |
| Anne | 8/10 | 3282 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3284 days | 3% |
| Philip Sheridan | 7/10 | 3290 days | 3% |
| Sandra Reynders | 8/10 | 3291 days | 3% |
| Colin George | 10/10 | 3292 days | 3% |
| Alexandra Luerner | 10/10 | 3294 days | 3% |
| Frank Bien | 10/10 | 3294 days | 3% |
| Felicity Ford | 7/10 | 3295 days | 3% |
| Louis Nilsson | 10/10 | 3300 days | 3% |
| Gilbert Baptiste | 6/10 | 3300 days | 3% |
| Emilie Bavard | 6/10 | 3300 days | 3% |
| Barbara | 10/10 | 3309 days | 3% |
| Paul Tysoe | 8/10 | 3317 days | 3% |
| Jessica Nasstrom | 6/10 | 3323 days | 3% |
| ben carroll | 10/10 | 3324 days | 3% |
| Eveline | 8/10 | 3333 days | 3% |
| Henry Ang | 7/10 | 3385 days | 3% |
| Michelle Smit | 9/10 | 3447 days | 3% |
| Gesa Roemer | 4/10 | 3545 days | 2% |
| Gerbrand Smidt | 9/10 | 3552 days | 2% |
| Silvia | 5/10 | 3555 days | 2% |
| Jennifer Nguyen | 8/10 | 3563 days | 2% |
| Robin Stamm | 8/10 | 3563 days | 2% |
| Jonathan Foskett | 6/10 | 3564 days | 2% |
| Clara Guinard | 7/10 | 3566 days | 2% |
| Hannes | 9/10 | 3567 days | 2% |
| John and Jan | 9/10 | 3571 days | 2% |
| Adrienne Hoet | 6/10 | 3572 days | 2% |
| Benoit Leclerc | 7/10 | 3584 days | 2% |
| Raul Ellermann | 6/10 | 3589 days | 2% |
| Catharina Cuntz | 6/10 | 3604 days | 2% |
| Klaas Huis | 8/10 | 3605 days | 2% |
| Maxima Buisan | 7/10 | 3610 days | 2% |
| Niels Hoogendooen | 6/10 | 3612 days | 2% |
| Martina | 9/10 | 3619 days | 2% |
| Martin Bakker | 9/10 | 3647 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3923 days | 1% |
| Thomas Haslbeck | 8/10 | 3923 days | 1% |
| Miriam Burchartz | 10/10 | 3924 days | 1% |
| Leonie Jennings | 9/10 | 3968 days | 1% |
| Trevor Wichman | 8/10 | 3968 days | 1% |
| Sibylle and Nadine | 9/10 | 4016 days | 1% |
| Anne Courtenay | 8/10 | 4307 days | 0% |
| Friederike Kranzin | 10/10 | 4307 days | 0% |
| Amanda | 9/10 | 4310 days | 0% |
| Derek | 8/10 | 4310 days | 0% |
| Juliane | 10/10 | 4312 days | 0% |
| Hannah | 8/10 | 4312 days | 0% |
| Dan Lawson | 10/10 | 4340 days | 0% |
| Henry Thiel | 3/10 | 4340 days | 0% |
| Sina Sacranie | 10/10 | 4340 days | 0% |
| Julia Bonisch | 8/10 | 4343 days | 0% |
| Rupert | 9/10 | 4354 days | 0% |
| Dupont | 7/10 | 4671 days | 1% |
| David Lee | 8/10 | 4677 days | 1% |
| Henrik Steinruecken | 6/10 | 4737 days | 1% |
| Wenmechers | 8/10 | 4745 days | 1% |
| Martin Thomas | 9/10 | 4747 days | 1% |
| Paul Lawrence | 8/10 | 4753 days | 1% |
| Gary Brooks | 8/10 | 4755 days | 1% |
| Marian | 7/10 | 4757 days | 1% |
| Adam Hassan | 9/10 | 4760 days | 1% |
| Gerard van de Ven | 9/10 | 4760 days | 1% |
| Lutz Huuemorder | 8/10 | 4761 days | 1% |
| Julie Lamart | 9/10 | 4764 days | 1% |
| Shannon Taylor | 7/10 | 4764 days | 1% |
| Kerstin | 8/10 | 4770 days | 1% |
| Denny | 10/10 | 4877 days | 1% |
| Petr Stepanek | 10/10 | 5022 days | 1% |
| Sebastian Hol | 5/10 | 5026 days | 1% |
| Jochem Snyders | 9/10 | 5033 days | 1% |
| Vitek | 8/10 | 5034 days | 1% |
| Daniel | 7/10 | 5034 days | 1% |
| Carolin Haas | 5/10 | 5040 days | 1% |
| Pierre Boulanger | 9/10 | 5042 days | 1% |
| Dave Simpson | 7/10 | 5044 days | 1% |
| Monica | 10/10 | 5045 days | 1% |
| Mags Adams | 9/10 | 5045 days | 1% |
| Hardy | 10/10 | 5045 days | 1% |
| Nelly & Lisa | 8/10 | 5046 days | 1% |
| Lepied | 7/10 | 5046 days | 1% |
| Graeme E | 9/10 | 5050 days | 1% |
| Colin Philpott | 9/10 | 5052 days | 1% |
| Kim Thorsted | 7/10 | 5053 days | 1% |
| R Laurysen | 7/10 | 5056 days | 1% |
| Corv V D Hof | 8/10 | 5056 days | 1% |
| Anika | 7/10 | 5058 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5058 days | 1% |
| Remy van Heugten | 6/10 | 5058 days | 1% |
| Stefan Roehrbein | 8/10 | 5059 days | 1% |
| J Knol | 8/10 | 5085 days | 1% |
| Niels Daubjerg | 9/10 | 5122 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5124 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5131 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5133 days | 1% |
| Caroline | 8/10 | 5135 days | 1% |
| Erik Folkersen | 8/10 | 5135 days | 1% |
| Wolfgang Goggel | 10/10 | 5135 days | 1% |
| Leif Sorensen | 8/10 | 5135 days | 1% |
| Andy Lever | 8/10 | 5136 days | 1% |
| Rudy Witt | 7/10 | 5137 days | 1% |
| Matthys van den Heuuel | 7/10 | 5141 days | 1% |
| Robin van der Linden | 8/10 | 5347 days | 1% |
| Petra | 10/10 | 5359 days | 1% |
| Karin & Bastiaan | 8/10 | 5360 days | 1% |
| Kris Gijbels | 9/10 | 5374 days | 1% |
| Danielle | 6/10 | 5374 days | 1% |
| Nathalie | 3/10 | 5380 days | 1% |
| Nicola Thackray | 8/10 | 5383 days | 1% |
| Strieson | 7/10 | 5397 days | 1% |
| Ini & Cees | 7/10 | 5398 days | 1% |
| Peter | 7/10 | 5401 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5401 days | 1% |
| Angela | 9/10 | 5412 days | 1% |
| Eva Weichs | 7/10 | 5414 days | 1% |
| Nicole | 5/10 | 5415 days | 1% |
| Rossiter | 9/10 | 5417 days | 1% |
| Derek Woodward | 10/10 | 5418 days | 1% |
| Elinor Bell | 1/10 | 5419 days | 1% |
| Robin Schomburg | 10/10 | 5421 days | 1% |
| Katrin & Mark | 7/10 | 5424 days | 1% |
| Claudia | 8/10 | 5688 days | 1% |
| krisevelyn | 4/10 | 5700 days | 1% |
| Richard Spore | 9/10 | 5748 days | 1% |
| Mike Peirce | 8/10 | 5755 days | 1% |
| Venot | 8/10 | 5764 days | 1% |
| Christen Hans | 4/10 | 5775 days | 1% |
| Jamie Hallifax | 8/10 | 5780 days | 1% |
| Emily Walters | 8/10 | 5787 days | 1% |
| Ines Diana | 5/10 | 5788 days | 1% |
| Wolfgang G | 10/10 | 5795 days | 1% |
| mariekef | 8/10 | 5835 days | 1% |
| selinab | 7/10 | 5844 days | 1% |
| Peter Essink | 7/10 | 5853 days | 1% |
| Karin Linder | 8/10 | 5855 days | 1% |
| Helen Pet | 8/10 | 5859 days | 1% |
| Richard Kesteleyn | 2/10 | 5859 days | 1% |
| Solveig Mosinski | 8/10 | 5863 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5874 days | 1% |
| Wim Put | 8/10 | 5877 days | 1% |
| eowyn2k | 3/10 | 5881 days | 1% |
| skorn | 7/10 | 5975 days | 1% |
| SSheil | 7/10 | 6083 days | 1% |
| UlaR | 10/10 | 6087 days | 1% |
| straw64 | 8/10 | 6095 days | 1% |
| dieteru | 8/10 | 6095 days | 1% |
| Sarah_rae | 8/10 | 6111 days | 1% |
| Gerd Hebbel | 6/10 | 6111 days | 1% |
| Mick | 7/10 | 6112 days | 1% |
| Jasmin | 9/10 | 6126 days | 1% |
| Stefau | 7/10 | 6126 days | 1% |
| MrHebbard | 6/10 | 6128 days | 1% |
| siemen | 2/10 | 6137 days | 1% |
| Van Dam | 7/10 | 6157 days | 1% |
| Gunhild | 8/10 | 6160 days | 1% |
| Oliver | 8/10 | 6160 days | 1% |
| Pavol | 8/10 | 6160 days | 1% |
| KTinga | 8/10 | 6166 days | 1% |
| Michael | 8/10 | 6176 days | 1% |
| Gerits | 7/10 | 6208 days | 1% |
| Sluijs | 7/10 | 6212 days | 1% |
| Inga | 6/10 | 6221 days | 1% |
| Nadia | 7/10 | 6229 days | 1% |
| Naomi Horton | 7/10 | 6488 days | 1% |
| Roger Repolusk | 7/10 | 6492 days | 1% |
| Lena1 | 7/10 | 6496 days | 1% |
| Vaclaf | 8/10 | 6506 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.