G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 772 days | 100% |
| Amy Lord | 10/10 | 2908 days | 4% |
| Chloe B | 8/10 | 2931 days | 4% |
| Richard | 10/10 | 2987 days | 4% |
| Anis Quentin | 9/10 | 2996 days | 4% |
| Dorthe Soeholm | 9/10 | 3268 days | 3% |
| Theerada Wongkaew | 10/10 | 3307 days | 3% |
| Joonas Lehtomaki | 9/10 | 3312 days | 3% |
| Jonathan Verschuuren | 8/10 | 3313 days | 3% |
| Laura David | 9/10 | 3315 days | 3% |
| Michael | 10/10 | 3316 days | 3% |
| Anne | 8/10 | 3316 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3318 days | 3% |
| Philip Sheridan | 7/10 | 3324 days | 3% |
| Sandra Reynders | 8/10 | 3325 days | 3% |
| Colin George | 10/10 | 3326 days | 3% |
| Alexandra Luerner | 10/10 | 3328 days | 3% |
| Frank Bien | 10/10 | 3328 days | 3% |
| Felicity Ford | 7/10 | 3329 days | 3% |
| Louis Nilsson | 10/10 | 3334 days | 3% |
| Gilbert Baptiste | 6/10 | 3334 days | 3% |
| Emilie Bavard | 6/10 | 3334 days | 3% |
| Barbara | 10/10 | 3343 days | 3% |
| Paul Tysoe | 8/10 | 3351 days | 3% |
| Jessica Nasstrom | 6/10 | 3357 days | 3% |
| ben carroll | 10/10 | 3357 days | 3% |
| Eveline | 8/10 | 3367 days | 3% |
| Henry Ang | 7/10 | 3418 days | 3% |
| Michelle Smit | 9/10 | 3480 days | 3% |
| Gesa Roemer | 4/10 | 3579 days | 2% |
| Gerbrand Smidt | 9/10 | 3586 days | 2% |
| Silvia | 5/10 | 3589 days | 2% |
| Jennifer Nguyen | 8/10 | 3597 days | 2% |
| Robin Stamm | 8/10 | 3597 days | 2% |
| Jonathan Foskett | 6/10 | 3598 days | 2% |
| Clara Guinard | 7/10 | 3600 days | 2% |
| Hannes | 9/10 | 3601 days | 2% |
| John and Jan | 9/10 | 3605 days | 2% |
| Adrienne Hoet | 6/10 | 3606 days | 2% |
| Benoit Leclerc | 7/10 | 3618 days | 2% |
| Raul Ellermann | 6/10 | 3623 days | 2% |
| Catharina Cuntz | 6/10 | 3638 days | 2% |
| Klaas Huis | 8/10 | 3639 days | 2% |
| Maxima Buisan | 7/10 | 3644 days | 2% |
| Niels Hoogendooen | 6/10 | 3646 days | 2% |
| Martina | 9/10 | 3653 days | 2% |
| Martin Bakker | 9/10 | 3681 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3957 days | 1% |
| Thomas Haslbeck | 8/10 | 3957 days | 1% |
| Miriam Burchartz | 10/10 | 3958 days | 1% |
| Leonie Jennings | 9/10 | 4002 days | 1% |
| Trevor Wichman | 8/10 | 4002 days | 1% |
| Sibylle and Nadine | 9/10 | 4050 days | 1% |
| Anne Courtenay | 8/10 | 4341 days | 0% |
| Friederike Kranzin | 10/10 | 4341 days | 0% |
| Amanda | 9/10 | 4344 days | 0% |
| Derek | 8/10 | 4344 days | 0% |
| Juliane | 10/10 | 4346 days | 0% |
| Hannah | 8/10 | 4346 days | 0% |
| Dan Lawson | 10/10 | 4374 days | 0% |
| Henry Thiel | 3/10 | 4374 days | 0% |
| Sina Sacranie | 10/10 | 4374 days | 0% |
| Julia Bonisch | 8/10 | 4377 days | 0% |
| Rupert | 9/10 | 4388 days | 2% |
| Dupont | 7/10 | 4705 days | 1% |
| David Lee | 8/10 | 4711 days | 1% |
| Henrik Steinruecken | 6/10 | 4771 days | 1% |
| Wenmechers | 8/10 | 4779 days | 1% |
| Martin Thomas | 9/10 | 4781 days | 2% |
| Paul Lawrence | 8/10 | 4787 days | 1% |
| Gary Brooks | 8/10 | 4789 days | 1% |
| Marian | 7/10 | 4791 days | 1% |
| Adam Hassan | 9/10 | 4794 days | 2% |
| Gerard van de Ven | 9/10 | 4794 days | 2% |
| Lutz Huuemorder | 8/10 | 4795 days | 1% |
| Julie Lamart | 9/10 | 4798 days | 2% |
| Shannon Taylor | 7/10 | 4798 days | 1% |
| Kerstin | 8/10 | 4804 days | 1% |
| Denny | 10/10 | 4911 days | 2% |
| Petr Stepanek | 10/10 | 5056 days | 2% |
| Sebastian Hol | 5/10 | 5060 days | 1% |
| Jochem Snyders | 9/10 | 5067 days | 2% |
| Vitek | 8/10 | 5068 days | 1% |
| Daniel | 7/10 | 5068 days | 1% |
| Carolin Haas | 5/10 | 5074 days | 1% |
| Pierre Boulanger | 9/10 | 5076 days | 2% |
| Dave Simpson | 7/10 | 5078 days | 1% |
| Monica | 10/10 | 5079 days | 2% |
| Mags Adams | 9/10 | 5079 days | 2% |
| Hardy | 10/10 | 5079 days | 2% |
| Nelly & Lisa | 8/10 | 5080 days | 1% |
| Lepied | 7/10 | 5080 days | 1% |
| Graeme E | 9/10 | 5084 days | 2% |
| Colin Philpott | 9/10 | 5086 days | 2% |
| Kim Thorsted | 7/10 | 5087 days | 1% |
| R Laurysen | 7/10 | 5090 days | 1% |
| Corv V D Hof | 8/10 | 5090 days | 1% |
| Anika | 7/10 | 5092 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5092 days | 2% |
| Remy van Heugten | 6/10 | 5092 days | 1% |
| Stefan Roehrbein | 8/10 | 5093 days | 1% |
| J Knol | 8/10 | 5119 days | 1% |
| Niels Daubjerg | 9/10 | 5156 days | 2% |
| Peter, Noelle & Susanne | 7/10 | 5158 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5165 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5167 days | 2% |
| Caroline | 8/10 | 5169 days | 1% |
| Erik Folkersen | 8/10 | 5169 days | 1% |
| Wolfgang Goggel | 10/10 | 5169 days | 2% |
| Leif Sorensen | 8/10 | 5169 days | 1% |
| Andy Lever | 8/10 | 5170 days | 1% |
| Rudy Witt | 7/10 | 5171 days | 1% |
| Matthys van den Heuuel | 7/10 | 5175 days | 1% |
| Robin van der Linden | 8/10 | 5381 days | 1% |
| Petra | 10/10 | 5393 days | 2% |
| Karin & Bastiaan | 8/10 | 5394 days | 1% |
| Kris Gijbels | 9/10 | 5408 days | 2% |
| Danielle | 6/10 | 5408 days | 1% |
| Nathalie | 3/10 | 5414 days | 1% |
| Nicola Thackray | 8/10 | 5417 days | 1% |
| Strieson | 7/10 | 5431 days | 1% |
| Ini & Cees | 7/10 | 5432 days | 1% |
| Peter | 7/10 | 5435 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5435 days | 1% |
| Angela | 9/10 | 5446 days | 2% |
| Eva Weichs | 7/10 | 5448 days | 1% |
| Nicole | 5/10 | 5449 days | 1% |
| Rossiter | 9/10 | 5451 days | 2% |
| Derek Woodward | 10/10 | 5452 days | 2% |
| Elinor Bell | 1/10 | 5453 days | 1% |
| Robin Schomburg | 10/10 | 5455 days | 2% |
| Katrin & Mark | 7/10 | 5458 days | 1% |
| Claudia | 8/10 | 5722 days | 1% |
| krisevelyn | 4/10 | 5734 days | 1% |
| Richard Spore | 9/10 | 5782 days | 2% |
| Mike Peirce | 8/10 | 5789 days | 1% |
| Venot | 8/10 | 5798 days | 1% |
| Christen Hans | 4/10 | 5809 days | 1% |
| Jamie Hallifax | 8/10 | 5814 days | 1% |
| Emily Walters | 8/10 | 5821 days | 1% |
| Ines Diana | 5/10 | 5822 days | 1% |
| Wolfgang G | 10/10 | 5829 days | 2% |
| mariekef | 8/10 | 5869 days | 1% |
| selinab | 7/10 | 5878 days | 1% |
| Peter Essink | 7/10 | 5887 days | 1% |
| Karin Linder | 8/10 | 5889 days | 1% |
| Helen Pet | 8/10 | 5893 days | 1% |
| Richard Kesteleyn | 2/10 | 5893 days | 1% |
| Solveig Mosinski | 8/10 | 5897 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5908 days | 2% |
| Wim Put | 8/10 | 5911 days | 1% |
| eowyn2k | 3/10 | 5915 days | 1% |
| skorn | 7/10 | 6009 days | 1% |
| SSheil | 7/10 | 6117 days | 1% |
| UlaR | 10/10 | 6121 days | 2% |
| straw64 | 8/10 | 6129 days | 1% |
| dieteru | 8/10 | 6129 days | 1% |
| Sarah_rae | 8/10 | 6145 days | 1% |
| Gerd Hebbel | 6/10 | 6145 days | 1% |
| Mick | 7/10 | 6145 days | 1% |
| Jasmin | 9/10 | 6159 days | 2% |
| Stefau | 7/10 | 6159 days | 1% |
| MrHebbard | 6/10 | 6162 days | 1% |
| siemen | 2/10 | 6170 days | 1% |
| Van Dam | 7/10 | 6191 days | 1% |
| Gunhild | 8/10 | 6193 days | 1% |
| Oliver | 8/10 | 6193 days | 1% |
| Pavol | 8/10 | 6193 days | 1% |
| KTinga | 8/10 | 6200 days | 1% |
| Michael | 8/10 | 6209 days | 1% |
| Gerits | 7/10 | 6241 days | 1% |
| Sluijs | 7/10 | 6246 days | 1% |
| Inga | 6/10 | 6254 days | 1% |
| Nadia | 7/10 | 6262 days | 1% |
| Naomi Horton | 7/10 | 6522 days | 1% |
| Roger Repolusk | 7/10 | 6526 days | 1% |
| Lena1 | 7/10 | 6529 days | 1% |
| Vaclaf | 8/10 | 6540 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.51% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.