Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skippers Canyon Jet.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skippers Canyon Jet

Valid Reviews

64 Valid Reviews

The Skippers Canyon Jet experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 64 valid reviews:

Rating Count Percentage
10/10 28
44%
9/10 23
36%
8/10 10
16%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.72% Average

The raw data average (mean) for all the Skippers Canyon Jet valid reviews is 91.72% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

40 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 64 valid reviews, the experience has 40 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 40 face-to-face reviews:

Rating Count Percentage
10/10 10
25%
9/10 17
43%
8/10 10
25%
7/10 2
5%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.25% Average

The raw data average (mean) for all the Skippers Canyon Jet face-to-face reviews is 88.25% and is based on 40 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tomas Lloyd 8/10 1915 days 100%
Cameron Jeal 7/10 1991 days 91%
Frans Derks 9/10 3082 days 30%
Jenben 10/10 3119 days 28%
Esther Goh 9/10 3303 days 16%
Eltel 10/10 3333 days 14%
Green UK 6/10 3345 days 10%
Robin Sable 10/10 3345 days 13%
DJohnson 9/10 3546 days 0%
Prideaux 9/10 3709 days 26%
Ray Banham 9/10 3710 days 26%
Sophia Kelly 10/10 3714 days 26%
Werner and Rita 9/10 3714 days 26%
Tom Bushell 9/10 3714 days 26%
John Cullin 10/10 3720 days 26%
Victoria Boolsen 9/10 3722 days 26%
Adam Duus-Boolsen 8/10 3722 days 25%
Laura Leigh 8/10 3723 days 25%
Brian Lind 9/10 3745 days 26%
Sarraute 9/10 3750 days 26%
Gillian de Vries 8/10 3751 days 25%
H Schepers 8/10 3754 days 25%
Hee Min Kang 9/10 3755 days 26%
sezybee 10/10 3942 days 26%
jewelz 10/10 3942 days 26%
Keita-Karen Buchanan 8/10 4081 days 25%
David B 8/10 4090 days 25%
Yssel de Schepper 10/10 4101 days 26%
Janny Meerdinnk Veldboow 8/10 4101 days 25%
Bert Tonwen 10/10 4104 days 26%
Ian E 9/10 4119 days 26%
Wildtime 10/10 4154 days 26%
Jillian 10/10 4154 days 26%
TomL 10/10 4215 days 26%
rincoln 10/10 4215 days 26%
Edward Bugg 10/10 4246 days 26%
Suzanne 10/10 4246 days 26%
EllieMiller 10/10 4246 days 26%
JosephF 10/10 4368 days 26%
tinkerbe11 9/10 4429 days 26%
mikestep 10/10 4429 days 26%
kymberlyw 10/10 4430 days 26%
Edcan 10/10 4447 days 26%
Doll 9/10 4452 days 26%
Rob 8/10 4452 days 25%
TammyH 8/10 4455 days 25%
Brian 9/10 4469 days 26%
Dean Rodick 10/10 4549 days 26%
shelly milne 9/10 4623 days 26%
Richard Ebbett 9/10 4623 days 26%
Jennie 7/10 4635 days 23%
famlou 10/10 4644 days 26%
Martha 9/10 4644 days 26%
Thomas Bachmann 10/10 4677 days 26%
Brian 9/10 4677 days 26%
Nigel McArthur 10/10 4710 days 26%
sukmi 10/10 4745 days 26%
Rhys Howell 10/10 4763 days 26%
Anke Bohrer 10/10 4775 days 26%
Rob and Dorothy 9/10 4799 days 26%
jahirst 9/10 4811 days 26%
Paula Curtis 10/10 4833 days 26%
Kelly 9/10 4833 days 26%
Wendy Williams 9/10 4921 days 26%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skippers Canyon Jet experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 93 days. However the Skippers Canyon Jet experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Skippers Canyon Jet experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.72%
198 -2.73%
199 -2.74%
200 -2.76%
201 -2.77%
202 -2.79%
203 -2.80%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.