Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skippers Canyon Jet.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skippers Canyon Jet

Valid Reviews

64 Valid Reviews

The Skippers Canyon Jet experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 64 valid reviews:

Rating Count Percentage
10/10 28
44%
9/10 23
36%
8/10 10
16%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.72% Average

The raw data average (mean) for all the Skippers Canyon Jet valid reviews is 91.72% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

40 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 64 valid reviews, the experience has 40 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 40 face-to-face reviews:

Rating Count Percentage
10/10 10
25%
9/10 17
43%
8/10 10
25%
7/10 2
5%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.25% Average

The raw data average (mean) for all the Skippers Canyon Jet face-to-face reviews is 88.25% and is based on 40 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tomas Lloyd 8/10 974 days true 8.78 100%
Cameron Jeal 7/10 1050 days true 6.39 68%
Frans Derks 9/10 2141 days true 4.28 41%
Jenben 10/10 2178 days 3.52 31%
Esther Goh 9/10 2362 days 3.26 27%
Eltel 10/10 2392 days 3.22 27%
Green UK 6/10 2404 days true 3.85 35%
Robin Sable 10/10 2404 days true 3.85 35%
DJohnson 9/10 2605 days 2.93 23%
Prideaux 9/10 2768 days true 3.25 27%
Ray Banham 9/10 2769 days true 3.25 27%
Sophia Kelly 10/10 2773 days true 3.24 27%
Werner and Rita 9/10 2773 days true 3.24 27%
Tom Bushell 9/10 2773 days true 3.24 27%
John Cullin 10/10 2779 days true 3.23 27%
Victoria Boolsen 9/10 2781 days true 3.23 27%
Adam Duus-Boolsen 8/10 2781 days true 3.23 27%
Laura Leigh 8/10 2782 days true 3.23 27%
Brian Lind 9/10 2804 days true 3.19 26%
Sarraute 9/10 2809 days true 3.18 26%
Gillian de Vries 8/10 2810 days true 3.18 26%
H Schepers 8/10 2813 days true 3.18 26%
Hee Min Kang 9/10 2814 days true 3.17 26%
sezybee 10/10 3001 days 2.39 16%
jewelz 10/10 3001 days 2.39 16%
Keita-Karen Buchanan 8/10 3140 days true 2.64 19%
David B 8/10 3149 days true 2.62 19%
Yssel de Schepper 10/10 3160 days true 2.61 19%
Janny Meerdinnk Veldboow 8/10 3160 days true 2.61 19%
Bert Tonwen 10/10 3163 days true 2.6 18%
Ian E 9/10 3178 days true 2.58 18%
Wildtime 10/10 3213 days 2.1 12%
Jillian 10/10 3213 days 2.1 12%
TomL 10/10 3274 days 2.02 11%
rincoln 10/10 3274 days 2.02 11%
Edward Bugg 10/10 3305 days 1.97 10%
Suzanne 10/10 3305 days 1.97 10%
EllieMiller 10/10 3305 days 1.97 10%
JosephF 10/10 3427 days 1.81 8%
tinkerbe11 9/10 3488 days 1.72 7%
mikestep 10/10 3488 days true 2.07 11%
kymberlyw 10/10 3489 days true 2.06 11%
Edcan 10/10 3506 days true 2.04 11%
Doll 9/10 3511 days true 2.03 11%
Rob 8/10 3511 days true 2.03 11%
TammyH 8/10 3514 days true 2.02 11%
Brian 9/10 3528 days true 2.0 11%
Dean Rodick 10/10 3608 days 1.56 5%
shelly milne 9/10 3682 days 1.46 3%
Richard Ebbett 9/10 3682 days 1.46 3%
Jennie 7/10 3694 days true 1.73 7%
famlou 10/10 3703 days 1.43 3%
Martha 9/10 3703 days true 1.71 7%
Thomas Bachmann 10/10 3736 days true 1.66 6%
Brian 9/10 3736 days true 1.66 6%
Nigel McArthur 10/10 3769 days 1.34 2%
sukmi 10/10 3804 days 1.29 1%
Rhys Howell 10/10 3822 days 1.26 1%
Anke Bohrer 10/10 3834 days 1.25 1%
Rob and Dorothy 9/10 3858 days true 1.46 3%
jahirst 9/10 3870 days 1.2 0%
Paula Curtis 10/10 3892 days true 1.4 3%
Kelly 9/10 3892 days true 1.4 3%
Wendy Williams 9/10 3980 days true 1.26 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skippers Canyon Jet experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skippers Canyon Jet experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Skippers Canyon Jet experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.