Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Canoe Hire.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taumarunui Canoe Hire

Valid Reviews

31 Valid Reviews

The Taumarunui Canoe Hire experience has a total of 33 reviews. There are 31 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 31 valid reviews:

Rating Count Percentage
10/10 21
68%
9/10 5
16%
8/10 2
6%
7/10 2
6%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.87% Average

The raw data average (mean) for all the Taumarunui Canoe Hire valid reviews is 93.87% and is based on 31 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

10 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 31 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 10 face-to-face reviews:

Rating Count Percentage
10/10 3
30%
9/10 2
20%
8/10 2
20%
7/10 2
20%
6/10 1
10%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.00% Average

The raw data average (mean) for all the Taumarunui Canoe Hire face-to-face reviews is 84.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tobi 9/10 870 days true 15.63 100%
Anna 10/10 870 days true 15.63 100%
Francois Pierre 8/10 1031 days true 6.78 36%
Pierre Planchez 9/10 1299 days true 5.66 28%
Celia Nowak 10/10 1300 days true 5.66 28%
grudels 10/10 1691 days 4.18 18%
Thomas 10/10 1995 days true 4.52 20%
Christine Towgood 10/10 1997 days 3.76 15%
Rouquette 8/10 2007 days true 4.5 20%
Loesje 10/10 2025 days 3.73 15%
Alex 7/10 2715 days true 3.34 12%
Connie 10/10 2728 days 2.76 8%
James Jackson 7/10 2746 days true 3.29 11%
rearly 10/10 2756 days 2.72 7%
nickygibson 10/10 2787 days 2.68 7%
Premier 10/10 2787 days 2.68 7%
Catherine 9/10 2787 days 2.68 7%
Lou 10/10 2787 days 2.68 7%
carmelkaze 10/10 2848 days 2.6 6%
wilmshurst33 10/10 2848 days 2.6 6%
mrossn 10/10 2879 days 2.56 6%
IngeandFamily 9/10 3062 days 2.31 4%
williewontienz 10/10 3093 days 2.26 4%
nikitak 10/10 3093 days 2.26 4%
dave cooper 10/10 3121 days 2.22 4%
Sanne & Senne 6/10 3121 days true 2.67 7%
bearbunny 10/10 3152 days 2.18 3%
muffmaaoo 10/10 3183 days 2.14 3%
Alan Morrison 10/10 3213 days 2.1 3%
sstimson 10/10 3458 days 1.76 0%
Dennis Grefkens 9/10 3506 days 1.7 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Canoe Hire experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Taumarunui Canoe Hire experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Taumarunui Canoe Hire experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.