• Reviews  84%

56 reviews with the most recent first, showing page 1 of 7.

Tina Laughton's avatar

Tina Laughton

Australia

Ranking: 2/10

We paid for the 20 minute ride last week with ‘Mountain Helicopters’ at $229 per person.
We were very uncertain whether paying an extra $330 for another 10 minutes would be worth it and unfortunately it wasn’t. We wish we had of just paid $119 pp for 10 minutes...
We regret spending the extra $$$$ very much. The girl at front desk was lovely and the pilots wife was lovely but it went downhill from there.
As we approached the helicopter we were all thinking the same thing..’please don’t let that be the helicopter we are going up in’ as it looked like something off the Ark.
Needless to say it was the one we went up in....
It was lovely seeing the glaciers but certainly wasn’t as amazing as we thought it would be. We got just as nice a view from the snow fields we were at the day before. The pilot hardly spoke to us and seemed very rushed/preoccupied. The flight wasn’t the full time (we know it was cut short by 4 minutes as 2 of us timed it) and there was hardly any commentary at all. My husband remarked to me when we landed ‘weren’t we suppose to see more than that?? I know 4 minutes to lose doesn’t seem like much but it is over only 20 minutes.
Once back at the hanger we were left in the chopper whilst it cooled down and we watched the pilot racing around pulling another chopper out of the hanger and filling it up with fuel and then off he went. When we asked his wife about it she said he was going to pick up hikers. That explained why he seemed in a rush the whole flight and seemed preoccupied. We mentioned to her the flight was cut short and she said ‘only by a minute’. We will have to agree to disagree on that one!!!
If I had my time again I would have only booked the 10 minute flight and I would have asked to see the helicopter prior to booking as the one on their advertising material isn’t the same archaic machine we went up in.

Reviewed 4 months ago

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Pretorius Family's avatar

Pretorius Family

Ranking: 10/10

We had an awesome flight over Mt Cook and Franz Joseph glacier. Truly an experience that is priceless! It was a pleasure to deal with Mountain Helicopters and their professional service comes highly recommended.

Reviewed 5 months ago

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Philipp Kulik's avatar

Philipp Kulik

Germany

Ranking: 10/10

Just had a 10 minute flight to the glacier and i have to say only one word: Epic!! Go there,highly recommended!!!!

Reviewed about 1 year ago

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Bruce Phillips's avatar

Bruce Phillips

Australia

Ranking: 10/10

The best experience in New Zealand so far!! Best way to see the glaciers, the wife and I could not stop smiling the whole time, we would come back to NZ just do this again. The pilot went the extra mile to make sure we were happy, his customer service was second to none! Thanks mate!

Reviewed about 1 year ago

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Lena's avatar

Lena

Germany

Ranking: 9/10

Awesome, great views, worth it.

Reviewed over 1 year ago and experienced in October 2016

Nate Smith's avatar

Nate Smith

United States

Ranking: 10/10

This was by far the highlight of our trip to New Zealand! It was absolutely incredible! My wife and I were driving through the South Island in a camper van without any real agenda. We saw signs in Franz Josef for scenic helicopter rides and glacier landings and decided to check it out. James at the kiosk was very friendly and helpful. We decided to do the best (and most expensive) option they offered, which included both the Franz Josef and Fox Glaciers, a flight around Mt Cook, and a glacier landing! Unfortunately, rain and weather rolled in, preventing us from flying over to Mt Cook. This was somewhat disappointing to us, although the flight was amazing, and Nathan the pilot was very personal and informative. We decided to ask if there was any chance of a refund, due to the fact that we were unable to see Mt Cook. We spoke to Therese on the phone, who was very understanding, and asked if we would come to their main office in Fox. We met Therese who gave us the option of a partial refund, or another flight, with no guarantee of seeing cook. We opted to take another flight and chance seeing Cook. As we waited in the office, they let us charge our phones and camera, and Ella the receptionist gave us tons of tips and suggestions for the rest of our trip. Finally, we boarded our second flight, which was unbelievably breathtaking! The sun was beginning to go down, making the views absolutely epic! And the weather had cleared enough for us to have spectacular views of the mountains, glaciers, and even a glimpse of Mt Cook among the clouds! It was one of the most incredible experiences of our lives! We can't recommend enough that you book a flight with Mountain Helicopters! Great experience and wonderful people and customer service!

Reviewed about 2 years ago

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John Jones's avatar

John Jones

New Zealand

Ranking: 10/10

Astounding!!
We(my wife & I) flew with Michael in a Squirrel Helicopter from Fox Glacier, climbed over the Franz Josef then dropped into the Tasman Glacier where we landed for a walk around and some pictures with the helicopter and selfies with Mt Cook.
We then flew down the Tasman Glacier for a closer look at Mt Cook before flying down the Fox Glacier back to where we started.
Amazing views all the way. There had been a light dusting of snow at high altitude the night before our flight and Michael explained the fresh snow crystals enhanced the view!!
A fourty minute flight on the brochure but we were away longer.
Thank You to the crew at Mountain Helicopters for a superb scenic tour.
We had to wait around for an hour or so for another couple to join before our flight could proceed but we that was time well spent as it turned out.
Thanks Again
I highly recommend this operator and flight option..

Reviewed over 2 years ago and experienced in March 2016

Natasha Walker's avatar

Natasha Walker

United Kingdom

Ranking: 10/10

How do I even begin to tell you how simply AMAZING this company are? This once in a lifetime trip encompasses the best New Zealand has to offer; from the staff, who truly are the embodiment of Kiwi hospitality, to the absolutely breathtaking views... it was, without a shadow of a doubt, the best day I spent on my tour of New Zealand! Easily the best value for money and an incredible bonus to land on the glacier and have photos taken (free of charge) with such an insane backdrop. These guys are so on point when it comes to customer service and that's purely because of their genuine enthusiasm and passion for what they do. The landscape made this an experience; the company made it a memory. Thank you so much for an unforgettable day!

Reviewed about 3 years ago