Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura Kayaks.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kaikoura Kayaks

Valid Reviews

325 Valid Reviews

The Kaikoura Kayaks experience has a total of 338 reviews. There are 325 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 325 valid reviews:

Rating Count Percentage
10/10 248
76%
9/10 56
17%
8/10 12
4%
7/10 5
2%
6/10 2
1%
5/10 1
0%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

96.46% Average

The raw data average (mean) for all the Kaikoura Kayaks valid reviews is 96.46% and is based on 325 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

18 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 325 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 18 face-to-face reviews:

Rating Count Percentage
10/10 2
11%
9/10 7
39%
8/10 4
22%
7/10 4
22%
6/10 1
6%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.78% Average

The raw data average (mean) for all the Kaikoura Kayaks face-to-face reviews is 82.78% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kate 10/10 443 days 100%
Janet wheeler 10/10 473 days 94%
Karen Howie 10/10 504 days 87%
Fred 10/10 594 days 65%
Abbey 10/10 625 days 58%
Els Vloedbeld 10/10 656 days 52%
Warren Taylor 9/10 686 days 46%
JB 10/10 686 days 46%
Dee 10/10 717 days 40%
Johanna Weidenbruch 10/10 900 days 16%
Martin Bolech 9/10 959 days 11%
Dr. Bill 10/10 959 days 11%
Fee08 10/10 959 days 11%
LYDIA ADAMS 10/10 959 days 11%
Dickinson Ann 10/10 959 days 11%
Tim 10/10 990 days 10%
Sue, UK 10/10 1051 days 8%
thomas 10/10 1051 days 8%
Andrew Barclift 10/10 1051 days 8%
Marjan D 10/10 1051 days 8%
Nathan 10/10 1082 days 7%
Kathy Lee 10/10 1082 days 7%
Glenys 10/10 1112 days 7%
Mary S. 10/10 1174 days 7%
Caitlin 10/10 1204 days 7%
Grant 10/10 1235 days 7%
Friederike 10/10 1265 days 7%
SHELLEY E BLYTHE 10/10 1296 days 7%
Georgia Phelps 10/10 1296 days 7%
Roger G 10/10 1296 days 7%
Colin 10/10 1296 days 7%
Julie 10/10 1296 days 7%
Ruud en Wilma 10/10 1296 days 7%
Robert 9/10 1296 days 7%
ianbeaumont235@gmail.com 10/10 1296 days 7%
Sam Cherry 10/10 1296 days 7%
Steve O'Brien 10/10 1306 days 7%
Dave Haughan 10/10 1307 days 7%
Kristen Barrett 10/10 1324 days 7%
MJ Macdonald 9/10 1324 days 7%
Patrick Mclaughlin 10/10 1324 days 7%
Miquela Mcguiness 10/10 1324 days 7%
Michael Gooch 10/10 1324 days 7%
Rebecca 10/10 1324 days 7%
zer mo 10/10 1355 days 6%
Petra Klerken 10/10 1355 days 6%
Lisa Hurry 10/10 1355 days 6%
Daniel Sullivan 10/10 1386 days 6%
Lolliedives 10/10 1416 days 6%
Susan Davey 10/10 1447 days 6%
Joanne Sams 10/10 1447 days 6%
Benjamin Yang 10/10 1447 days 6%
Phil Baaten 10/10 1447 days 6%
Heleen Middel 10/10 1477 days 6%
Erika Browne 10/10 1477 days 6%
Richard Hewitt 10/10 1477 days 6%
Michelle Fox 10/10 1477 days 6%
Saskia Frank 9/10 1508 days 6%
Rhumm89 10/10 1508 days 6%
Bj Thomas 10/10 1508 days 6%
Jordi Carrasco 10/10 1508 days 6%
Rick Goldsbrough 10/10 1508 days 6%
Alice 10/10 1508 days 6%
Kylie Cloke 10/10 1508 days 6%
Karl O'Reilly 10/10 1508 days 6%
Lee Fritz 10/10 1508 days 6%
Laura Gnesko 10/10 1539 days 6%
charliecharls 10/10 1539 days 6%
anna852 9/10 1539 days 6%
Sam Sareen 10/10 1539 days 6%
Breanna Barker 10/10 1569 days 6%
Maureen Yeo 10/10 1569 days 6%
Laura Anderson 8/10 1569 days 6%
Glenys Barr 10/10 1574 days 6%
Vivian Jeenel 9/10 1600 days 6%
Michael Eugster 10/10 1661 days 6%
Scott Mallyon 9/10 1709 days 5%
Noreen Crombie 10/10 1720 days 5%
Sandra Egli 10/10 1720 days 5%
Pete Park 9/10 1720 days 5%
Slippy Theslip 10/10 1720 days 5%
Ian Davison 10/10 1720 days 5%
Pam Bowen 8/10 1720 days 5%
Daniel Ryan 10/10 1720 days 5%
Iners 10/10 1751 days 5%
Aimee Theobald 10/10 1751 days 5%
Helen Tea 10/10 1751 days 5%
Jia Xin Fang 9/10 1751 days 5%
John Robinson 9/10 1751 days 5%
Teresa Baxter 10/10 1751 days 5%
Lisa Scott 10/10 1800 days 5%
Hugh South 10/10 1812 days 5%
Pip Bowhay 10/10 1812 days 5%
Barbara Unknown 9/10 1812 days 5%
Chris 8/10 1812 days 5%
Scott Tibbitts 9/10 1812 days 5%
Catherine Skow 10/10 1842 days 5%
Yun-Ting Chiang 10/10 1842 days 5%
Ethan Ruhland 10/10 1842 days 5%
clare Dubina 10/10 1842 days 5%
ahyong Ling 10/10 1842 days 5%
LAR 10/10 1842 days 5%
Steve Krygger 10/10 1842 days 5%
Lisa Evans 10/10 1873 days 5%
Derek Derek 10/10 1934 days 5%
Jessics Hagan 10/10 1934 days 5%
Amanda Shackleton 10/10 1934 days 5%
Silvie S 10/10 1934 days 5%
K L 10/10 1965 days 5%
Yoon Kwon 5/10 1965 days 4%
Amber Deed 10/10 1965 days 5%
Amber Jordan 9/10 1975 days 5%
Meagan Leicht 9/10 1995 days 5%
Anna 10/10 1995 days 5%
Kim W 10/10 1995 days 5%
Thomas N 10/10 1995 days 5%
Geoff Burke 10/10 1995 days 5%
Lynne Evans 10/10 1995 days 5%
Cori Schultz 9/10 2016 days 3%
cynthia.david@hotmail.de Cynthia 10/10 2026 days 5%
kurt asplin 10/10 2026 days 5%
Volker Stroenisch 10/10 2040 days 5%
Braden Chick 10/10 2055 days 5%
Marka Okrutny 9/10 2086 days 4%
Kent Hartstang 10/10 2086 days 4%
Carl Gerrard 10/10 2086 days 4%
Riley Chick 10/10 2086 days 4%
veremalua vugakoto 10/10 2086 days 4%
Mustrum Ridcully 10/10 2086 days 4%
Nayra M 10/10 2086 days 4%
john mason 10/10 2086 days 4%
Sebastian Hutchings 10/10 2086 days 4%
Dwayne Fussell 9/10 2086 days 4%
Stu Norman 10/10 2086 days 4%
Joshua Sauder 10/10 2086 days 4%
Billy Nowell 10/10 2086 days 4%
fionna fraser 10/10 2117 days 4%
Alan Grove 9/10 2117 days 4%
Harvey Bentham 10/10 2117 days 4%
Stacey Kerin 10/10 2117 days 4%
Nicki Tulloch 8/10 2117 days 4%
johansan99 8/10 2117 days 4%
Chloe Harvey 6/10 2122 days 4%
K Proffitt 10/10 2178 days 4%
Anthony Jacobs 10/10 2239 days 4%
Anna Hunt 10/10 2270 days 4%
Wes Watchorn 10/10 2300 days 4%
Kaylen Echols 9/10 2300 days 4%
Charles Chan 10/10 2300 days 4%
Vicki Moffat 10/10 2361 days 4%
Katie 9/10 2361 days 4%
Keith Paris 9/10 2392 days 4%
Chris Harvey 10/10 2392 days 4%
Ian Knight 10/10 2392 days 4%
sydneyaharris 7/10 2392 days 3%
Jess Richardson 9/10 2392 days 4%
K F 10/10 2392 days 4%
Raima Svoboda 10/10 2392 days 4%
Mike Laanen 10/10 2392 days 4%
Sally Orr 10/10 2420 days 3%
Sabine Janzen 10/10 2451 days 3%
suze 10/10 2451 days 3%
Inge van Noorf 7/10 2479 days 2%
Anja R 10/10 2543 days 3%
Hugh Pittty 10/10 2543 days 3%
scott bickley 10/10 2543 days 3%
Ruairi Mc 10/10 2573 days 3%
ellie bert 10/10 2635 days 3%
Gary 9/10 2734 days 2%
Marilyn Mulkey 10/10 2757 days 3%
Louison Laissus 8/10 2766 days 1%
Alex Sheldon 9/10 2782 days 1%
Stefan Reutler 8/10 2782 days 1%
Anthony Brown 10/10 2809 days 1%
fifilabumblebee 10/10 2938 days 2%
KoKi 10/10 2938 days 2%
Bertiethebus 10/10 3091 days 2%
Katya Verikaitis 7/10 3115 days 1%
Raelene Vine 9/10 3122 days 1%
Lars Schulz 8/10 3137 days 1%
Innes Martin 9/10 3216 days 1%
Eric and Jen Popma 9/10 3222 days 1%
Megan_8023 10/10 3303 days 1%
merryunbirthday 10/10 3303 days 1%
Ronald 10/10 3303 days 1%
gareth williams 10/10 3303 days 1%
Hillsons 10/10 3426 days 1%
yuzu 10/10 3456 days 1%
randlmiller 10/10 3516 days 0%
JEB 10/10 3547 days 0%
Dottiedolittle 9/10 3578 days 0%
DEEPDIVERJM 10/10 3578 days 0%
LindseyH 10/10 3608 days 0%
daverr900 10/10 3639 days 0%
JAD 10/10 3639 days 0%
elise1987 10/10 3639 days 0%
nathan_carr 10/10 3669 days 1%
Oliver 10/10 3700 days 1%
catimai 10/10 3731 days 1%
Keiron 10/10 3731 days 1%
juliem 10/10 3731 days 1%
maxi14 10/10 3731 days 1%
thostheboss 10/10 3761 days 1%
kristy_nichol 10/10 3761 days 1%
lenaajdacic 9/10 3761 days 1%
nickyoung 9/10 3761 days 1%
El_mago_toman 10/10 3761 days 1%
filmgeekgirl 10/10 3761 days 1%
rooboo26 9/10 3761 days 1%
grizzlybear 10/10 3761 days 1%
Stephanie_M_ 10/10 3761 days 1%
pingralph2011 10/10 3792 days 1%
lulufrance 9/10 3792 days 1%
pascarni 9/10 3792 days 1%
Manda 9/10 3792 days 1%
liznkev 10/10 3792 days 1%
Marie_Lulu 8/10 3792 days 1%
raytaylr 10/10 3792 days 1%
Dexter 10/10 3792 days 1%
L3160 9/10 3822 days 1%
Olivia 9/10 3822 days 1%
EMMAPOLLARD 10/10 3822 days 1%
Chris_Atkinson 9/10 3822 days 1%
mesa28 9/10 3822 days 1%
CHARLOTTEGRUNBAUM 9/10 3822 days 1%
Braijay 10/10 3822 days 1%
Georgy 10/10 3822 days 1%
baloo 10/10 3822 days 1%
kafff17 10/10 3853 days 1%
Schnaegg 10/10 3853 days 1%
Id107 10/10 3853 days 1%
bjocar 8/10 3853 days 1%
joannem81 9/10 3853 days 1%
leighhk 10/10 3853 days 1%
michael9876 10/10 3853 days 1%
yamael66 9/10 3853 days 1%
Lema 9/10 3853 days 1%
kispista 10/10 3853 days 1%
uli 10/10 3853 days 1%
Emma Ducat 10/10 3853 days 1%
Naomi Kosteaman 7/10 3857 days 1%
margreet boersma 10/10 3881 days 1%
Halebopp 10/10 3881 days 1%
thunderbird 10/10 3881 days 1%
inabambina 10/10 3881 days 1%
Teammuppet 9/10 3881 days 1%
nick777 8/10 3881 days 1%
barbarahonig 10/10 3881 days 1%
Pants1 10/10 3881 days 1%
ryleynewman 10/10 3881 days 1%
knix 10/10 3881 days 1%
slucht 10/10 3881 days 1%
kmorris 10/10 3881 days 1%
Lauhe 10/10 3881 days 1%
bmeyers 10/10 3881 days 1%
kellysa 9/10 3881 days 1%
GypsyJill 9/10 3881 days 1%
Ginette 10/10 3881 days 1%
Lifeasyouseeit 10/10 3881 days 1%
mpatel 10/10 3912 days 1%
laurieuj 10/10 3912 days 1%
mrkstwrt 10/10 3912 days 1%
ssoohoo11 10/10 3912 days 1%
iain 10/10 3912 days 1%
antuori 9/10 3912 days 1%
pogui 9/10 3912 days 1%
Ines_Victor 10/10 3912 days 1%
Rc22 10/10 3943 days 1%
gianzav 10/10 3943 days 1%
jillxjlei 10/10 3943 days 1%
Lea24 10/10 3943 days 1%
ctkwok 10/10 3943 days 1%
bkavanagh 10/10 3973 days 1%
djnifong 10/10 3973 days 1%
cstanley 10/10 3973 days 1%
djpanther73 10/10 3973 days 1%
nblank 10/10 3973 days 1%
gauera 10/10 3973 days 1%
westwoodcrew 10/10 3973 days 1%
breconbird 10/10 3973 days 1%
darcym 10/10 3973 days 1%
jilliang104 10/10 3973 days 1%
lucy55 9/10 3973 days 1%
cheye17 10/10 3973 days 1%
Dai 10/10 3973 days 1%
chris_doidge 10/10 3973 days 1%
katharina 9/10 3973 days 1%
ingrid484 10/10 4004 days 1%
cjimenez 10/10 4004 days 1%
Yasuyuki 10/10 4004 days 1%
pjterrett 10/10 4004 days 1%
rachelcare 10/10 4004 days 1%
sinbad343 10/10 4004 days 1%
tamsing 10/10 4004 days 1%
marktwigg 10/10 4004 days 1%
judy56 10/10 4004 days 1%
joeann 10/10 4004 days 1%
Barron 10/10 4004 days 1%
jaxon 10/10 4034 days 1%
stevod59 10/10 4034 days 1%
audrey 10/10 4034 days 1%
madevlin 10/10 4034 days 1%
spacer6789 10/10 4034 days 1%
annhodder 9/10 4034 days 1%
bluegirl 10/10 4034 days 1%
coolbron 10/10 4034 days 1%
Macca 10/10 4034 days 1%
annapopanna 10/10 4065 days 1%
hollyks 10/10 4218 days 1%
kurt asplin 10/10 4218 days 1%
ben21 10/10 4246 days 1%
Leoniewoolf 10/10 4277 days 1%
Emily Brand 9/10 4369 days 1%
durk94 9/10 4369 days 1%
vinny walia 10/10 4369 days 1%
Diana Spaulding 9/10 4369 days 1%
Cam Short 10/10 4369 days 1%
Jeremy 3/10 4399 days 1%
johanw 6/10 4424 days 1%
GingerPrince 9/10 4586 days 1%
jahirst 10/10 4934 days 1%
Denise 8/10 4935 days 1%
Hall 10/10 4980 days 1%
Eleanor Adams 7/10 5044 days 1%
Sue 9/10 5330 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.96% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 77 days. However the Kaikoura Kayaks experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kaikoura Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -2.92%
198 -2.93%
199 -2.95%
200 -2.96%
201 -2.98%
202 -2.99%
203 -3.01%
……

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.