Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.78%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walker 8/10 1545 days 100%
Joanna and Shaun 8/10 1943 days 79%
Pekka and Jonna 9/10 1953 days 83%
Brita Topp 10/10 2603 days 46%
Claire Jenkins 10/10 2603 days 46%
Erik Nestlez 9/10 2617 days 45%
Sanne Meijer 9/10 2617 days 45%
Jenny Finch 9/10 2630 days 45%
Ian Garner 6/10 2647 days 34%
Benjamin 9/10 2661 days 43%
Moulou Ludonvic 9/10 2698 days 41%
Goran Strahle 9/10 2698 days 41%
Karin Strahle 9/10 2698 days 41%
Mark Wiggington 9/10 2962 days 26%
Katharina 9/10 2986 days 24%
Jackie and Brian 10/10 3081 days 19%
Megan Child 9/10 3106 days 18%
Carly Braddock 8/10 3353 days 3%
D R Valentine 10/10 3387 days 2%
Henriette Haugan 8/10 3406 days 0%
Edward Marhi 7/10 3696 days 13%
Ken Jones 8/10 3705 days 14%
Desma Frampton 10/10 3712 days 16%
Sue Top 9/10 3717 days 16%
Beth and Daisy 6/10 3718 days 11%
Jacob Nube 8/10 3726 days 14%
Simon Vickers 10/10 3729 days 16%
Strieson 9/10 3731 days 16%
Thelia Beament 10/10 3733 days 16%
Callum Sibbald 8/10 3734 days 14%
Gerd Pagel 9/10 3743 days 16%
Jill Dean 9/10 3745 days 16%
Faucon 8/10 3745 days 14%
Olivia Carvill 8/10 3746 days 14%
Ross Hughes 7/10 3749 days 13%
Roger Lows 10/10 3749 days 16%
Jenny & Barry Sleeman 9/10 3751 days 16%
Liz Dolman 8/10 3753 days 14%
Liebl 8/10 3755 days 14%
Fred West 9/10 3757 days 16%
dollimyxture 10/10 3820 days 16%
allesca 10/10 3850 days 16%
Lizzie 8/10 3850 days 14%
HarryHaz 10/10 3911 days 16%
ally freesrom 10/10 3942 days 16%
Deidre Graham 10/10 4064 days 16%
Don & Geraldine 9/10 4070 days 16%
Ed & Pat Mitchell 10/10 4103 days 16%
Ivo Braakhuis 6/10 4103 days 11%
Dieter Groscurth 9/10 4105 days 16%
joe Reibli 8/10 4120 days 14%
Otto 9/10 4122 days 16%
Marian Demients-deJongh 9/10 4136 days 16%
Heino keyssler 9/10 4143 days 16%
mikeel 9/10 4169 days 16%
Werner Zuis 9/10 4170 days 16%
Wendy Astro 10/10 4185 days 16%
Bernard Misfud 9/10 4196 days 16%
Hansjoerg Ehrmann 8/10 4196 days 14%
miniappleses 8/10 4246 days 14%
Gustave Badeau 10/10 4246 days 16%
mich1 9/10 4276 days 16%
Andrew Biddle 8/10 4431 days 14%
ZimmermannA 9/10 4438 days 16%
AmyBarrett 10/10 4445 days 16%
WiebkeS 9/10 4445 days 16%
Falk 10/10 4445 days 16%
GeraldMcNamora 10/10 4445 days 16%
Elinor Wajngot 9/10 4451 days 16%
Hannes Ockerman 4/10 4452 days 10%
CarolF 10/10 4464 days 16%
Salick 7/10 4493 days 13%
Cindy 8/10 4542 days 14%
Karen C 9/10 4761 days 16%
Kristin 10/10 4805 days 16%
Claas 8/10 4842 days 14%
Christine 7/10 4843 days 13%
Margaret 9/10 4906 days 16%
Andreas 8/10 5155 days 14%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 93 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.72%
198 -2.73%
199 -2.74%
200 -2.76%
201 -2.77%
202 -2.79%
203 -2.80%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.