Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Joanna and Shaun||8/10||2200 days||78%|
|Pekka and Jonna||9/10||2210 days||82%|
|Brita Topp||10/10||2860 days||45%|
|Claire Jenkins||10/10||2860 days||45%|
|Erik Nestlez||9/10||2874 days||44%|
|Sanne Meijer||9/10||2874 days||44%|
|Jenny Finch||9/10||2887 days||43%|
|Ian Garner||6/10||2904 days||35%|
|Moulou Ludonvic||9/10||2955 days||39%|
|Goran Strahle||9/10||2955 days||39%|
|Karin Strahle||9/10||2955 days||39%|
|Mark Wiggington||9/10||3219 days||24%|
|Jackie and Brian||10/10||3338 days||17%|
|Megan Child||9/10||3363 days||16%|
|Carly Braddock||8/10||3610 days||2%|
|D R Valentine||10/10||3644 days||0%|
|Henriette Haugan||8/10||3663 days||27%|
|Edward Marhi||7/10||3953 days||26%|
|Ken Jones||8/10||3962 days||27%|
|Desma Frampton||10/10||3969 days||29%|
|Sue Top||9/10||3974 days||29%|
|Beth and Daisy||6/10||3975 days||24%|
|Jacob Nube||8/10||3983 days||27%|
|Simon Vickers||10/10||3986 days||29%|
|Thelia Beament||10/10||3990 days||29%|
|Callum Sibbald||8/10||3991 days||27%|
|Gerd Pagel||9/10||4000 days||29%|
|Jill Dean||9/10||4002 days||29%|
|Olivia Carvill||8/10||4003 days||27%|
|Ross Hughes||7/10||4006 days||26%|
|Roger Lows||10/10||4006 days||29%|
|Jenny & Barry Sleeman||9/10||4008 days||29%|
|Liz Dolman||8/10||4010 days||27%|
|Fred West||9/10||4014 days||29%|
|ally freesrom||10/10||4199 days||29%|
|Deidre Graham||10/10||4321 days||29%|
|Don & Geraldine||9/10||4327 days||29%|
|Ed & Pat Mitchell||10/10||4360 days||29%|
|Ivo Braakhuis||6/10||4360 days||24%|
|Dieter Groscurth||9/10||4362 days||29%|
|joe Reibli||8/10||4377 days||27%|
|Marian Demients-deJongh||9/10||4393 days||29%|
|Heino keyssler||9/10||4400 days||29%|
|Werner Zuis||9/10||4427 days||29%|
|Wendy Astro||10/10||4442 days||29%|
|Bernard Misfud||9/10||4453 days||29%|
|Hansjoerg Ehrmann||8/10||4453 days||27%|
|Gustave Badeau||10/10||4503 days||29%|
|Andrew Biddle||8/10||4688 days||27%|
|Elinor Wajngot||9/10||4708 days||29%|
|Hannes Ockerman||4/10||4709 days||23%|
|Karen C||9/10||5017 days||29%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.