Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.54%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walker 8/10 1958 days 100%
Joanna and Shaun 8/10 2356 days 74%
Pekka and Jonna 9/10 2366 days 78%
Brita Topp 10/10 3016 days 34%
Claire Jenkins 10/10 3016 days 34%
Erik Nestlez 9/10 3030 days 33%
Sanne Meijer 9/10 3030 days 33%
Jenny Finch 9/10 3043 days 32%
Ian Garner 6/10 3060 days 24%
Benjamin 9/10 3074 days 30%
Moulou Ludonvic 9/10 3111 days 28%
Goran Strahle 9/10 3111 days 28%
Karin Strahle 9/10 3111 days 28%
Mark Wiggington 9/10 3375 days 10%
Katharina 9/10 3399 days 8%
Jackie and Brian 10/10 3494 days 2%
Megan Child 9/10 3519 days 0%
Carly Braddock 8/10 3766 days 24%
D R Valentine 10/10 3800 days 26%
Henriette Haugan 8/10 3819 days 24%
Edward Marhi 7/10 4109 days 23%
Ken Jones 8/10 4118 days 24%
Desma Frampton 10/10 4125 days 26%
Sue Top 9/10 4130 days 26%
Beth and Daisy 6/10 4131 days 20%
Jacob Nube 8/10 4139 days 24%
Simon Vickers 10/10 4142 days 26%
Strieson 9/10 4144 days 26%
Thelia Beament 10/10 4146 days 26%
Callum Sibbald 8/10 4147 days 24%
Gerd Pagel 9/10 4156 days 26%
Jill Dean 9/10 4158 days 26%
Faucon 8/10 4158 days 24%
Olivia Carvill 8/10 4159 days 24%
Ross Hughes 7/10 4162 days 23%
Roger Lows 10/10 4162 days 26%
Jenny & Barry Sleeman 9/10 4164 days 26%
Liz Dolman 8/10 4166 days 24%
Liebl 8/10 4168 days 24%
Fred West 9/10 4170 days 26%
dollimyxture 10/10 4233 days 26%
allesca 10/10 4263 days 26%
Lizzie 8/10 4263 days 24%
HarryHaz 10/10 4324 days 26%
ally freesrom 10/10 4355 days 26%
Deidre Graham 10/10 4477 days 26%
Don & Geraldine 9/10 4483 days 26%
Ed & Pat Mitchell 10/10 4516 days 26%
Ivo Braakhuis 6/10 4516 days 20%
Dieter Groscurth 9/10 4518 days 26%
joe Reibli 8/10 4533 days 24%
Otto 9/10 4535 days 26%
Marian Demients-deJongh 9/10 4549 days 26%
Heino keyssler 9/10 4556 days 26%
mikeel 9/10 4582 days 26%
Werner Zuis 9/10 4583 days 26%
Wendy Astro 10/10 4598 days 26%
Bernard Misfud 9/10 4609 days 26%
Hansjoerg Ehrmann 8/10 4609 days 24%
miniappleses 8/10 4659 days 24%
Gustave Badeau 10/10 4659 days 26%
mich1 9/10 4689 days 26%
Andrew Biddle 8/10 4844 days 24%
ZimmermannA 9/10 4852 days 26%
AmyBarrett 10/10 4858 days 26%
WiebkeS 9/10 4858 days 26%
Falk 10/10 4858 days 26%
GeraldMcNamora 10/10 4858 days 26%
Elinor Wajngot 9/10 4864 days 26%
Hannes Ockerman 4/10 4865 days 18%
CarolF 10/10 4877 days 26%
Salick 7/10 4907 days 23%
Cindy 8/10 4955 days 24%
Karen C 9/10 5174 days 26%
Kristin 10/10 5218 days 26%
Claas 8/10 5255 days 24%
Christine 7/10 5256 days 23%
Margaret 9/10 5319 days 26%
Andreas 8/10 5568 days 24%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.03% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.99%
198 -2.00%
199 -2.02%
200 -2.03%
201 -2.04%
202 -2.05%
203 -2.06%

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.