Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walker 8/10 1697 days 100%
Joanna and Shaun 8/10 2095 days 79%
Pekka and Jonna 9/10 2105 days 82%
Brita Topp 10/10 2755 days 46%
Claire Jenkins 10/10 2755 days 46%
Erik Nestlez 9/10 2769 days 45%
Sanne Meijer 9/10 2769 days 45%
Jenny Finch 9/10 2782 days 44%
Ian Garner 6/10 2799 days 35%
Benjamin 9/10 2813 days 42%
Moulou Ludonvic 9/10 2850 days 40%
Goran Strahle 9/10 2850 days 40%
Karin Strahle 9/10 2850 days 40%
Mark Wiggington 9/10 3114 days 25%
Katharina 9/10 3138 days 24%
Jackie and Brian 10/10 3233 days 19%
Megan Child 9/10 3258 days 17%
Carly Braddock 8/10 3505 days 3%
D R Valentine 10/10 3539 days 1%
Henriette Haugan 8/10 3558 days 0%
Edward Marhi 7/10 3848 days 21%
Ken Jones 8/10 3857 days 23%
Desma Frampton 10/10 3864 days 24%
Sue Top 9/10 3869 days 24%
Beth and Daisy 6/10 3870 days 19%
Jacob Nube 8/10 3878 days 23%
Simon Vickers 10/10 3881 days 24%
Strieson 9/10 3883 days 24%
Thelia Beament 10/10 3885 days 24%
Callum Sibbald 8/10 3886 days 23%
Gerd Pagel 9/10 3895 days 24%
Jill Dean 9/10 3897 days 24%
Faucon 8/10 3897 days 23%
Olivia Carvill 8/10 3898 days 23%
Ross Hughes 7/10 3901 days 21%
Roger Lows 10/10 3901 days 24%
Jenny & Barry Sleeman 9/10 3903 days 24%
Liz Dolman 8/10 3905 days 23%
Liebl 8/10 3907 days 23%
Fred West 9/10 3909 days 24%
dollimyxture 10/10 3972 days 24%
allesca 10/10 4002 days 24%
Lizzie 8/10 4002 days 23%
HarryHaz 10/10 4063 days 24%
ally freesrom 10/10 4094 days 24%
Deidre Graham 10/10 4216 days 24%
Don & Geraldine 9/10 4222 days 24%
Ed & Pat Mitchell 10/10 4255 days 24%
Ivo Braakhuis 6/10 4255 days 19%
Dieter Groscurth 9/10 4257 days 24%
joe Reibli 8/10 4272 days 23%
Otto 9/10 4274 days 24%
Marian Demients-deJongh 9/10 4288 days 24%
Heino keyssler 9/10 4295 days 24%
mikeel 9/10 4321 days 24%
Werner Zuis 9/10 4322 days 24%
Wendy Astro 10/10 4337 days 24%
Bernard Misfud 9/10 4348 days 24%
Hansjoerg Ehrmann 8/10 4348 days 23%
miniappleses 8/10 4398 days 23%
Gustave Badeau 10/10 4398 days 24%
mich1 9/10 4428 days 24%
Andrew Biddle 8/10 4583 days 23%
ZimmermannA 9/10 4591 days 24%
AmyBarrett 10/10 4597 days 24%
WiebkeS 9/10 4597 days 24%
Falk 10/10 4597 days 24%
GeraldMcNamora 10/10 4597 days 24%
Elinor Wajngot 9/10 4603 days 24%
Hannes Ockerman 4/10 4604 days 18%
CarolF 10/10 4616 days 24%
Salick 7/10 4646 days 21%
Cindy 8/10 4694 days 23%
Karen C 9/10 4913 days 24%
Kristin 10/10 4957 days 24%
Claas 8/10 4994 days 23%
Christine 7/10 4995 days 21%
Margaret 9/10 5058 days 24%
Andreas 8/10 5307 days 23%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.58% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.53%
198 -3.55%
199 -3.57%
200 -3.58%
201 -3.60%
202 -3.62%
203 -3.64%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.