Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Joanna and Shaun||8/10||1006 days||7.51||13%|
|Pekka and Jonna||9/10||1016 days||7.19||13%|
|Brita Topp||10/10||1666 days||4.22||7%|
|Claire Jenkins||10/10||1666 days||4.22||7%|
|Erik Nestlez||9/10||1680 days||5.04||8%|
|Sanne Meijer||9/10||1680 days||5.04||8%|
|Jenny Finch||9/10||1693 days||5.02||8%|
|Ian Garner||6/10||1710 days||4.99||8%|
|Moulou Ludonvic||9/10||1761 days||4.91||8%|
|Goran Strahle||9/10||1761 days||4.91||8%|
|Karin Strahle||9/10||1761 days||4.91||8%|
|Mark Wiggington||9/10||2025 days||4.47||7%|
|Jackie and Brian||10/10||2144 days||4.28||7%|
|Megan Child||9/10||2169 days||4.23||7%|
|Carly Braddock||8/10||2416 days||3.83||6%|
|D R Valentine||10/10||2450 days||3.77||6%|
|Henriette Haugan||8/10||2469 days||3.74||6%|
|Edward Marhi||7/10||2759 days||3.26||5%|
|Ken Jones||8/10||2768 days||3.25||5%|
|Desma Frampton||10/10||2775 days||3.24||5%|
|Sue Top||9/10||2780 days||3.23||5%|
|Beth and Daisy||6/10||2781 days||3.23||5%|
|Jacob Nube||8/10||2789 days||3.22||5%|
|Simon Vickers||10/10||2792 days||3.21||5%|
|Thelia Beament||10/10||2796 days||3.2||5%|
|Callum Sibbald||8/10||2797 days||3.2||5%|
|Gerd Pagel||9/10||2806 days||3.19||5%|
|Jill Dean||9/10||2808 days||3.18||5%|
|Olivia Carvill||8/10||2809 days||3.18||5%|
|Ross Hughes||7/10||2812 days||3.18||5%|
|Roger Lows||10/10||2812 days||3.18||5%|
|Jenny & Barry Sleeman||9/10||2814 days||3.17||5%|
|Liz Dolman||8/10||2816 days||3.17||5%|
|Fred West||9/10||2820 days||3.16||5%|
|ally freesrom||10/10||3005 days||2.38||3%|
|Deidre Graham||10/10||3127 days||2.22||3%|
|Don & Geraldine||9/10||3133 days||2.65||4%|
|Ed & Pat Mitchell||10/10||3166 days||2.6||3%|
|Ivo Braakhuis||6/10||3166 days||2.6||3%|
|Dieter Groscurth||9/10||3168 days||2.59||3%|
|joe Reibli||8/10||3183 days||2.57||3%|
|Marian Demients-deJongh||9/10||3199 days||2.54||3%|
|Heino keyssler||9/10||3206 days||2.53||3%|
|Werner Zuis||9/10||3233 days||2.49||3%|
|Wendy Astro||10/10||3248 days||2.05||2%|
|Bernard Misfud||9/10||3259 days||2.44||3%|
|Hansjoerg Ehrmann||8/10||3259 days||2.44||3%|
|Gustave Badeau||10/10||3309 days||1.97||2%|
|Andrew Biddle||8/10||3494 days||2.06||2%|
|Elinor Wajngot||9/10||3514 days||2.02||2%|
|Hannes Ockerman||4/10||3515 days||1.9||2%|
|Karen C||9/10||3824 days||1.26||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Beachcomber Fun Cruises experience has been adjusted for 364 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.