Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Joanna and Shaun||8/10||1627 days||3.76||84%|
|Pekka and Jonna||9/10||1637 days||3.94||88%|
|Brita Topp||10/10||2287 days||2.67||59%|
|Claire Jenkins||10/10||2287 days||2.67||59%|
|Erik Nestlez||9/10||2301 days||2.64||59%|
|Sanne Meijer||9/10||2301 days||2.64||59%|
|Jenny Finch||9/10||2314 days||2.61||58%|
|Ian Garner||6/10||2331 days||2.14||48%|
|Moulou Ludonvic||9/10||2382 days||2.48||55%|
|Goran Strahle||9/10||2382 days||2.48||55%|
|Karin Strahle||9/10||2382 days||2.48||55%|
|Mark Wiggington||9/10||2646 days||1.96||44%|
|Jackie and Brian||10/10||2765 days||1.73||38%|
|Megan Child||9/10||2790 days||1.68||37%|
|Carly Braddock||8/10||3037 days||1.14||25%|
|D R Valentine||10/10||3071 days||1.13||25%|
|Henriette Haugan||8/10||3090 days||1.04||23%|
|Edward Marhi||7/10||3380 days||0.48||11%|
|Ken Jones||8/10||3389 days||0.49||11%|
|Desma Frampton||10/10||3396 days||0.5||11%|
|Sue Top||9/10||3401 days||0.49||11%|
|Beth and Daisy||6/10||3402 days||0.4||9%|
|Jacob Nube||8/10||3410 days||0.45||10%|
|Simon Vickers||10/10||3413 days||0.46||10%|
|Thelia Beament||10/10||3417 days||0.46||10%|
|Callum Sibbald||8/10||3418 days||0.43||10%|
|Gerd Pagel||9/10||3427 days||0.44||10%|
|Jill Dean||9/10||3429 days||0.43||10%|
|Olivia Carvill||8/10||3430 days||0.41||9%|
|Ross Hughes||7/10||3433 days||0.39||9%|
|Roger Lows||10/10||3433 days||0.42||9%|
|Jenny & Barry Sleeman||9/10||3435 days||0.42||9%|
|Liz Dolman||8/10||3437 days||0.4||9%|
|Fred West||9/10||3441 days||0.41||9%|
|ally freesrom||10/10||3626 days||0.05||1%|
|Deidre Graham||10/10||3748 days||0.0||0%|
|Don & Geraldine||9/10||3754 days||0.0||0%|
|Ed & Pat Mitchell||10/10||3787 days||0.0||0%|
|Ivo Braakhuis||6/10||3787 days||0.0||0%|
|Dieter Groscurth||9/10||3789 days||0.0||0%|
|joe Reibli||8/10||3804 days||0.0||0%|
|Marian Demients-deJongh||9/10||3820 days||0.0||0%|
|Heino keyssler||9/10||3827 days||0.0||0%|
|Werner Zuis||9/10||3854 days||0.0||0%|
|Wendy Astro||10/10||3869 days||0.0||0%|
|Bernard Misfud||9/10||3880 days||0.0||0%|
|Hansjoerg Ehrmann||8/10||3880 days||0.0||0%|
|Gustave Badeau||10/10||3930 days||0.0||0%|
|Andrew Biddle||8/10||4115 days||0.0||0%|
|Elinor Wajngot||9/10||4135 days||0.0||0%|
|Hannes Ockerman||4/10||4136 days||0.0||0%|
|Karen C||9/10||4444 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.