Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walker 8/10 1573 days 100%
Joanna and Shaun 8/10 1971 days 79%
Pekka and Jonna 9/10 1981 days 83%
Brita Topp 10/10 2631 days 46%
Claire Jenkins 10/10 2631 days 46%
Erik Nestlez 9/10 2645 days 45%
Sanne Meijer 9/10 2645 days 45%
Jenny Finch 9/10 2658 days 45%
Ian Garner 6/10 2675 days 34%
Benjamin 9/10 2689 days 43%
Moulou Ludonvic 9/10 2726 days 41%
Goran Strahle 9/10 2726 days 41%
Karin Strahle 9/10 2726 days 41%
Mark Wiggington 9/10 2990 days 26%
Katharina 9/10 3014 days 24%
Jackie and Brian 10/10 3109 days 19%
Megan Child 9/10 3134 days 18%
Carly Braddock 8/10 3381 days 3%
D R Valentine 10/10 3415 days 2%
Henriette Haugan 8/10 3434 days 0%
Edward Marhi 7/10 3724 days 15%
Ken Jones 8/10 3733 days 16%
Desma Frampton 10/10 3740 days 17%
Sue Top 9/10 3745 days 17%
Beth and Daisy 6/10 3746 days 12%
Jacob Nube 8/10 3754 days 16%
Simon Vickers 10/10 3757 days 17%
Strieson 9/10 3759 days 17%
Thelia Beament 10/10 3761 days 17%
Callum Sibbald 8/10 3762 days 16%
Gerd Pagel 9/10 3771 days 17%
Jill Dean 9/10 3773 days 17%
Faucon 8/10 3773 days 16%
Olivia Carvill 8/10 3774 days 16%
Ross Hughes 7/10 3777 days 15%
Roger Lows 10/10 3777 days 17%
Jenny & Barry Sleeman 9/10 3779 days 17%
Liz Dolman 8/10 3781 days 16%
Liebl 8/10 3783 days 16%
Fred West 9/10 3785 days 17%
dollimyxture 10/10 3848 days 17%
allesca 10/10 3878 days 17%
Lizzie 8/10 3878 days 16%
HarryHaz 10/10 3939 days 17%
ally freesrom 10/10 3970 days 17%
Deidre Graham 10/10 4092 days 17%
Don & Geraldine 9/10 4098 days 17%
Ed & Pat Mitchell 10/10 4131 days 17%
Ivo Braakhuis 6/10 4131 days 12%
Dieter Groscurth 9/10 4133 days 17%
joe Reibli 8/10 4148 days 16%
Otto 9/10 4150 days 17%
Marian Demients-deJongh 9/10 4164 days 17%
Heino keyssler 9/10 4171 days 17%
mikeel 9/10 4197 days 17%
Werner Zuis 9/10 4198 days 17%
Wendy Astro 10/10 4213 days 17%
Bernard Misfud 9/10 4224 days 17%
Hansjoerg Ehrmann 8/10 4224 days 16%
miniappleses 8/10 4274 days 16%
Gustave Badeau 10/10 4274 days 17%
mich1 9/10 4304 days 17%
Andrew Biddle 8/10 4459 days 16%
ZimmermannA 9/10 4467 days 17%
AmyBarrett 10/10 4473 days 17%
WiebkeS 9/10 4473 days 17%
Falk 10/10 4473 days 17%
GeraldMcNamora 10/10 4473 days 17%
Elinor Wajngot 9/10 4479 days 17%
Hannes Ockerman 4/10 4480 days 11%
CarolF 10/10 4492 days 17%
Salick 7/10 4522 days 15%
Cindy 8/10 4571 days 16%
Karen C 9/10 4789 days 17%
Kristin 10/10 4833 days 17%
Claas 8/10 4870 days 16%
Christine 7/10 4871 days 15%
Margaret 9/10 4934 days 17%
Andreas 8/10 5183 days 16%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.23% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 115 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.20%
198 -2.21%
199 -2.22%
200 -2.23%
201 -2.24%
202 -2.26%
203 -2.27%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.