Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Walker 8/10 1229 days true 4.5 100%
Joanna and Shaun 8/10 1627 days true 3.76 84%
Pekka and Jonna 9/10 1637 days true 3.94 88%
Brita Topp 10/10 2287 days 2.67 59%
Claire Jenkins 10/10 2287 days 2.67 59%
Erik Nestlez 9/10 2301 days true 2.64 59%
Sanne Meijer 9/10 2301 days true 2.64 59%
Jenny Finch 9/10 2314 days true 2.61 58%
Ian Garner 6/10 2331 days true 2.14 48%
Benjamin 9/10 2345 days true 2.55 57%
Moulou Ludonvic 9/10 2382 days true 2.48 55%
Goran Strahle 9/10 2382 days true 2.48 55%
Karin Strahle 9/10 2382 days true 2.48 55%
Mark Wiggington 9/10 2646 days true 1.96 44%
Katharina 9/10 2670 days true 1.92 43%
Jackie and Brian 10/10 2765 days true 1.73 38%
Megan Child 9/10 2790 days true 1.68 37%
Carly Braddock 8/10 3037 days true 1.14 25%
D R Valentine 10/10 3071 days true 1.13 25%
Henriette Haugan 8/10 3090 days true 1.04 23%
Edward Marhi 7/10 3380 days true 0.48 11%
Ken Jones 8/10 3389 days true 0.49 11%
Desma Frampton 10/10 3396 days true 0.5 11%
Sue Top 9/10 3401 days true 0.49 11%
Beth and Daisy 6/10 3402 days true 0.4 9%
Jacob Nube 8/10 3410 days true 0.45 10%
Simon Vickers 10/10 3413 days true 0.46 10%
Strieson 9/10 3415 days true 0.46 10%
Thelia Beament 10/10 3417 days true 0.46 10%
Callum Sibbald 8/10 3418 days true 0.43 10%
Gerd Pagel 9/10 3427 days true 0.44 10%
Jill Dean 9/10 3429 days true 0.43 10%
Faucon 8/10 3429 days true 0.41 9%
Olivia Carvill 8/10 3430 days true 0.41 9%
Ross Hughes 7/10 3433 days true 0.39 9%
Roger Lows 10/10 3433 days true 0.42 9%
Jenny & Barry Sleeman 9/10 3435 days true 0.42 9%
Liz Dolman 8/10 3437 days true 0.4 9%
Liebl 8/10 3439 days true 0.39 9%
Fred West 9/10 3441 days true 0.41 9%
dollimyxture 10/10 3504 days 0.29 6%
allesca 10/10 3534 days 0.23 5%
Lizzie 8/10 3534 days 0.22 5%
HarryHaz 10/10 3595 days 0.11 2%
ally freesrom 10/10 3626 days 0.05 1%
Deidre Graham 10/10 3748 days 0.0 0%
Don & Geraldine 9/10 3754 days true 0.0 0%
Ed & Pat Mitchell 10/10 3787 days true 0.0 0%
Ivo Braakhuis 6/10 3787 days true 0.0 0%
Dieter Groscurth 9/10 3789 days true 0.0 0%
joe Reibli 8/10 3804 days true 0.0 0%
Otto 9/10 3806 days true 0.0 0%
Marian Demients-deJongh 9/10 3820 days true 0.0 0%
Heino keyssler 9/10 3827 days true 0.0 0%
mikeel 9/10 3853 days true 0.0 0%
Werner Zuis 9/10 3854 days true 0.0 0%
Wendy Astro 10/10 3869 days 0.0 0%
Bernard Misfud 9/10 3880 days true 0.0 0%
Hansjoerg Ehrmann 8/10 3880 days true 0.0 0%
miniappleses 8/10 3930 days 0.0 0%
Gustave Badeau 10/10 3930 days 0.0 0%
mich1 9/10 3960 days 0.0 0%
Andrew Biddle 8/10 4115 days true 0.0 0%
ZimmermannA 9/10 4122 days true 0.0 0%
AmyBarrett 10/10 4129 days true 0.0 0%
WiebkeS 9/10 4129 days true 0.0 0%
Falk 10/10 4129 days true 0.0 0%
GeraldMcNamora 10/10 4129 days true 0.0 0%
Elinor Wajngot 9/10 4135 days true 0.0 0%
Hannes Ockerman 4/10 4136 days true 0.0 0%
CarolF 10/10 4148 days true 0.0 0%
Salick 7/10 4177 days true 0.0 0%
Cindy 8/10 4226 days true 0.0 0%
Karen C 9/10 4444 days 0.0 0%
Kristin 10/10 4489 days true 0.0 0%
Claas 8/10 4526 days true 0.0 0%
Christine 7/10 4527 days true 0.0 0%
Margaret 9/10 4590 days true 0.0 0%
Andreas 8/10 4839 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.02% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.99%
198 -2.00%
199 -2.01%
200 -2.02%
201 -2.03%
202 -2.04%
203 -2.05%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.