Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Joanna and Shaun||8/10||1099 days||5.99||15%|
|Pekka and Jonna||9/10||1109 days||5.98||15%|
|Brita Topp||10/10||1759 days||4.09||10%|
|Claire Jenkins||10/10||1759 days||4.09||10%|
|Erik Nestlez||9/10||1773 days||4.89||12%|
|Sanne Meijer||9/10||1773 days||4.89||12%|
|Jenny Finch||9/10||1786 days||4.86||12%|
|Ian Garner||6/10||1803 days||4.84||12%|
|Moulou Ludonvic||9/10||1854 days||4.75||12%|
|Goran Strahle||9/10||1854 days||4.75||12%|
|Karin Strahle||9/10||1854 days||4.75||12%|
|Mark Wiggington||9/10||2118 days||4.32||10%|
|Jackie and Brian||10/10||2237 days||4.12||10%|
|Megan Child||9/10||2262 days||4.08||10%|
|Carly Braddock||8/10||2509 days||3.68||9%|
|D R Valentine||10/10||2543 days||3.62||8%|
|Henriette Haugan||8/10||2562 days||3.59||8%|
|Edward Marhi||7/10||2852 days||3.11||7%|
|Ken Jones||8/10||2861 days||3.1||7%|
|Desma Frampton||10/10||2868 days||3.09||7%|
|Sue Top||9/10||2873 days||3.08||7%|
|Beth and Daisy||6/10||2874 days||3.08||7%|
|Jacob Nube||8/10||2882 days||3.06||7%|
|Simon Vickers||10/10||2885 days||3.06||7%|
|Thelia Beament||10/10||2889 days||3.05||7%|
|Callum Sibbald||8/10||2890 days||3.05||7%|
|Gerd Pagel||9/10||2899 days||3.03||7%|
|Jill Dean||9/10||2901 days||3.03||7%|
|Olivia Carvill||8/10||2902 days||3.03||7%|
|Ross Hughes||7/10||2905 days||3.02||7%|
|Roger Lows||10/10||2905 days||3.02||7%|
|Jenny & Barry Sleeman||9/10||2907 days||3.02||7%|
|Liz Dolman||8/10||2909 days||3.02||7%|
|Fred West||9/10||2913 days||3.01||7%|
|ally freesrom||10/10||3098 days||2.26||4%|
|Deidre Graham||10/10||3220 days||2.09||4%|
|Don & Geraldine||9/10||3226 days||2.5||5%|
|Ed & Pat Mitchell||10/10||3259 days||2.44||5%|
|Ivo Braakhuis||6/10||3259 days||2.44||5%|
|Dieter Groscurth||9/10||3261 days||2.44||5%|
|joe Reibli||8/10||3276 days||2.41||5%|
|Marian Demients-deJongh||9/10||3292 days||2.39||5%|
|Heino keyssler||9/10||3299 days||2.38||5%|
|Werner Zuis||9/10||3326 days||2.33||5%|
|Wendy Astro||10/10||3341 days||1.92||3%|
|Bernard Misfud||9/10||3352 days||2.29||5%|
|Hansjoerg Ehrmann||8/10||3352 days||2.29||5%|
|Gustave Badeau||10/10||3402 days||1.84||3%|
|Andrew Biddle||8/10||3587 days||1.9||3%|
|Elinor Wajngot||9/10||3607 days||1.87||3%|
|Hannes Ockerman||4/10||3608 days||1.76||3%|
|Karen C||9/10||3917 days||1.13||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Beachcomber Fun Cruises experience has been adjusted for 364 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.