Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waitangi Treaty Grounds.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Waitangi Treaty Grounds experience has a total of 88 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Waitangi Treaty Grounds valid reviews is 80.34% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
The raw data average (mean) for all the Waitangi Treaty Grounds face-to-face reviews is 80.00% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Penny Bullock||10/10||976 days||100%|
|Nigel Jarvis||10/10||1038 days||76%|
|Janneke van Krieken||8/10||1371 days||58%|
|William Milligan-Manby||10/10||1510 days||57%|
|dan dalgleish||10/10||1616 days||54%|
|Melanie Farrell||9/10||1626 days||54%|
|Vicki Robey||8/10||1717 days||49%|
|Michal Za'heryuk||9/10||1737 days||51%|
|Veronika Za'heryuk||9/10||1737 days||51%|
|Thomas Nolwenn||9/10||1742 days||51%|
|Manibod Vannaphone||10/10||1979 days||44%|
|Luca Staudt||7/10||1982 days||40%|
|Nancy Logan||8/10||1986 days||42%|
|Friederike East||9/10||2007 days||44%|
|Sabine Bergen||8/10||2024 days||41%|
|Fanny DeBon||7/10||2436 days||29%|
|Ian Garner||9/10||2726 days||24%|
|Sarah Horn||9/10||3066 days||15%|
|Sebastian Russell-Smits||10/10||3066 days||15%|
|Reinhard Stahl||10/10||3173 days||12%|
|Reinhard Stahl||10/10||3173 days||12%|
|Liz Marquart Scholtz||8/10||3179 days||11%|
|Mark Westebring||7/10||3430 days||4%|
|Barry Baily||9/10||3456 days||4%|
|John Reynolds||10/10||3467 days||4%|
|Ellen Jacobs||5/10||3470 days||3%|
|Peter, Noelle & Susanne||6/10||3537 days||1%|
|Oliver Berg||7/10||3792 days||11%|
|Boi Sagarra||6/10||3792 days||10%|
|Chris Ashton||8/10||3803 days||12%|
|Edgar & Marilyn Berry||10/10||3805 days||13%|
|John Taylor||10/10||3808 days||13%|
|Ann Parry||9/10||3813 days||13%|
|Michael Egli||9/10||4165 days||13%|
|Mieke Knoops||7/10||4184 days||11%|
|Len Daniell||9/10||4216 days||13%|
|Anita de Boer||8/10||4266 days||12%|
|Karin Linder||9/10||4268 days||13%|
|Christine Dadd||4/10||4495 days||10%|
|Ian S||8/10||4557 days||12%|
|Debbie Mossman||8/10||4582 days||12%|
|Amy Clark||10/10||4879 days||13%|
|Roger and Heather Smith||10/10||4913 days||13%|
|Ondrej Kacena||10/10||4919 days||13%|
|Roger & Margaret||9/10||4922 days||13%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waitangi Treaty Grounds experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 122 days. However the Waitangi Treaty Grounds experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waitangi Treaty Grounds experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.