Fullers Auckland

Fullers Auckland

Ferry Services

33 Rankers Reviews

1 Ferries

1 Water Taxis

Maps

Details

Feature Value Info

Organisation

Fullers

Commercial organisation

Location

North IslandAuckland RegionAuckland

Categories

  • Activity__ferriesFerries
  • Activity__water_taxisWater Taxis

Directions

To Office

Reviews

    • Good price, good service, $36/adult.
    • Went to Rangitoto, pretty cool.
    • Good service + tours.
    • Special weekend and voucher offers.
    • Free coffee and muffin.
    Rating Count Percentage
    10/10 4
    12%
    9/10 3
    9%
    8/10 11
    33%
    7/10 5
    15%
    6/10 1
    3%
    5/10 1
    3%
    4/10 1
    3%
    3/10 0
    0%
    2/10 0
    0%
    1/10 7
    21%
  • 4.0/5

    Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

    Reviewed about 1 year ago

    Andy Scott's avatar

    Andy Scott

    Customer

  • 0.5/5

    The service to waiheke island is a disgrace for local and tourist travelers.

    Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given

    Reviewed 9 months ago

    Trishamccormick's avatar

    Trishamccormick

    Customer

  • 0.5/5

    Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there

    were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .

    Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .

    Very disappointed ☹️

    Reviewed 12 months ago

    Sudan's avatar

    Sudan

    Customer

  • 0.5/5

    Terrible service.

    Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.

    Reviewed over 1 year ago

    Vincent's avatar

    Vincent

    Customer

  • 0.5/5

    Dreadful.

    Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

    Reviewed almost 2 years ago

  • 5.0/5

    We took the ferry to Waiheke Island.

    Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.

    Reviewed over 7 years ago and experienced in October 2016

    GERMANY
    Frederik Fuchs's avatar

    Frederik Fuchs

    Customer

  • 3.5/5

    I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

    Good boat and comfortable. Time schedule was respected.

    Reviewed over 7 years ago and experienced in November 2016

  • 4.5/5

    Ferry to Davenport, great view to Auckland's skyline, kids loved it!!

    Reviewed almost 9 years ago and experienced in May 2016

  • 4.0/5

    Went for a visit to Mt Victoria.

    Reviewed over 8 years ago and experienced in January 2016

    GERMANY
    Hannah Neitzke's avatar

    Hannah Neitzke

    Customer

  • 3.5/5

    Went to Rangitoto, pretty cool.

    Reviewed almost 10 years ago and experienced in March 2014

    NETHERLANDS
    Sanne Meijer's avatar

    Sanne Meijer

    Customer

  • 0.5/5

    The service to waiheke island is a disgrace for local and tourist travelers.

    Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given

    Reviewed 9 months ago

    Trishamccormick's avatar

    Trishamccormick

    Customer

  • 0.5/5

    Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there

    were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .

    Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .

    Very disappointed ☹️

    Reviewed 12 months ago

    Sudan's avatar

    Sudan

    Customer

  • 4.0/5

    Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

    Reviewed about 1 year ago

    Andy Scott's avatar

    Andy Scott

    Customer

  • 0.5/5

    Terrible service.

    Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.

    Reviewed over 1 year ago

    Vincent's avatar

    Vincent

    Customer

  • 0.5/5

    Dreadful.

    Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

    Reviewed almost 2 years ago

  • 0.5/5

    Fuller's does not sell fares with an hour in the tickets to Rangitoto.

    So even though you "booked" you could be left behind.

    Reviewed almost 2 years ago

    Luke's avatar

    Luke

    Customer

  • 0.5/5

    The worst customer experience I have EVER had!

    I called twice to confirm with Fullers that we could trave with a small dog on the Rotoroa Island to Auckland ferry service (as we were not actually visiting the island, coming directly from a boat). They confirmed this was fine and we went ahead and booked a ferry ticket. I called again to double check and they assured me this was possible... We checked as its a pest free island, but Fullers reassured us that this was okay. We got ashore for our ferry and the Rotoroa Island and the conservation staff said this was definitely not permitted as its a pest free island. We have now called Fullers 5+ times to request a refund, including emails and promised that senior staff will be calling us and we've heard nothing... we then had to find a way to Waiheke island and get the sealink ferry home. We still haven't received a refund for our $180. Will never be using fullers again!!! Extremely dissappointing

    Reviewed almost 2 years ago

    Sophie Day's avatar

    Sophie Day

    Customer

  • 0.5/5

    Ferry Auckland to Waiheke.

    Consistently need to wait for over an hour because ferries are full. They have had a long time to sort this out.Terrible service.

    Reviewed about 2 years ago

    James's avatar

    James

    Customer

  • 3.5/5

    I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

    Good boat and comfortable. Time schedule was respected.

    Reviewed over 7 years ago and experienced in November 2016

  • 5.0/5

    We took the ferry to Waiheke Island.

    Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.

    Reviewed over 7 years ago and experienced in October 2016

    GERMANY
    Frederik Fuchs's avatar

    Frederik Fuchs

    Customer

  • 3.0/5

    Good and fast service but quite expensive.

    Reviewed over 7 years ago and experienced in November 2016

    GERMANY
    Wolfgang's avatar

    Wolfgang

    Customer

  • 4.5/5

    Ferry to Davenport, great view to Auckland's skyline, kids loved it!!

    Reviewed almost 9 years ago and experienced in May 2016

  • 4.0/5

    Went for a visit to Mt Victoria.

    Reviewed over 8 years ago and experienced in January 2016

    GERMANY
    Hannah Neitzke's avatar

    Hannah Neitzke

    Customer

  • 3.5/5

    Went to Rangitoto, pretty cool.

    Reviewed almost 10 years ago and experienced in March 2014

    NETHERLANDS
    Sanne Meijer's avatar

    Sanne Meijer

    Customer

  • 5.0/5

    Special weekend and voucher offers.

    Clean and inviting ferry facilities, wonderful one day tour with enough time to get around the island on the tracks you choose.

    Reviewed over 10 years ago and experienced in January 2014

    GERMANY
    Claudia's avatar

    Claudia

    Customer

  • 3.5/5

    Reliable, easy, great day out at the islands around Auckland.

    Reviewed over 12 years ago and experienced in February 2012

    UNITED KINGDOM
    Mr NisbetJones's avatar

    Mr NisbetJones

    Customer

  • 4.0/5

    Good price, good service, $36/adult.

    Reviewed over 13 years ago and experienced in March 2011

  • 2.5/5

    Punctual.

    Priced OK. Sometimes the ferry is a nice one, other times a bit tatty. Seats reasonably comfortable. Food & drink on board OK at best.

    Reviewed about 14 years ago

    NEW ZEALAND
    dbg9891's avatar

    dbg9891

    Customer

  • 4.5/5

    Free coffee and muffin.

    Good start to NZ experience.

    Reviewed over 14 years ago and experienced in May 2010

    GERMANY
    Kurt's avatar

    Kurt

    Customer

  • 2.0/5

    Way too expensive!

    Reviewed almost 15 years ago

    FRANCE
    Armand's avatar

    Armand

    Customer

  • 5.0/5

    hop on hop off boat trip around auckland harbour with free return ticket to devonport fast efficient with wonderful views.

    Reviewed almost 15 years ago

    UNITED KINGDOM
    Brian Elmes's avatar

    Brian Elmes

    Customer

  • 4.0/5

    Excellent ferry service.

    Well organised island walks to Motutapu. Poorly signposted. Lovely walks but lots more treeplanting needed!

    Reviewed about 15 years ago and experienced in April 2009

    NEW ZEALAND
    Colin Church's avatar

    Colin Church

    Customer

  • 3.5/5

    Ferries are usually on time.

    Boats are allways clean. Sometimes the crew are fantastic, other crews don't care at all about their passengers.

    Reviewed over 15 years ago

    NEW ZEALAND
    Patrick's avatar

    Patrick

    Customer

  • 4.0/5

    Ferries are punctual and clean.

    Reviewed over 15 years ago and experienced in January 2009

    SWITZERLAND
    Maettu's avatar

    Maettu

    Customer

  • 4.0/5

    Good service + tours.

    Reviewed over 15 years ago and experienced in February 2009

    GERMANY
    GrillGermany's avatar

    GrillGermany

    Customer

  • 3.5/5

    Ferry trip across the bay and then a climb up the Rangitoto Island volcano for an awesome view back over Auckland.

    Reviewed over 16 years ago

    UNITED KINGDOM
    Nick's avatar

    Nick

    Customer

  • 4.0/5

    Good commentary.

    Nice bar on the way back!

    Reviewed over 16 years ago

    AUSTRALIA
    Caroline  Cole's avatar

    Caroline Cole

    Customer

  • 4.0/5

    Ferry to Waiheke Island.

    Reviewed almost 17 years ago

    UNITED KINGDOM
    Kathy Hawey's avatar

    Kathy Hawey

    Customer

  • 4.0/5

    Took the ferry to Rangitoto Island.

    Nice walk but about 400 people left the ferry all at once and it was initially very crowded. Great scenery.

    Reviewed almost 17 years ago

  • 4.0/5

    Nice and clean, but no possibility to buy food or drink on board.

    Efficient.

    Reviewed almost 17 years ago

    BELGIUM
    Reina Lohaye's avatar

    Reina Lohaye

    Customer