Feature | Value | Info |
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Organisation |
FullersCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Directions To Office |
Good price, good service, $36/adult.
Went to Rangitoto, pretty cool.
Good service + tours.
Special weekend and voucher offers.
Free coffee and muffin.
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 4 |
|
12% |
9/10 | 3 |
|
9% |
8/10 | 11 |
|
33% |
7/10 | 5 |
|
15% |
6/10 | 1 |
|
3% |
5/10 | 1 |
|
3% |
4/10 | 1 |
|
3% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 7 |
|
21% |
4.0/5
Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.
Reviewed about 1 year ago
Customer
0.5/5
The service to waiheke island is a disgrace for local and tourist travelers.
Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given
Reviewed 9 months ago
Customer
0.5/5
Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there
were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .
Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .
Very disappointed ☹️
Reviewed 12 months ago
Customer
0.5/5
Terrible service.
Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.
Reviewed over 1 year ago
Customer
0.5/5
Dreadful.
Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.
Reviewed almost 2 years ago
Customer
5.0/5
We took the ferry to Waiheke Island.
Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.
Reviewed over 7 years ago and experienced in October 2016
Customer
3.5/5
I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.
Good boat and comfortable. Time schedule was respected.
Reviewed over 7 years ago and experienced in November 2016
Customer
4.5/5
Ferry to Davenport, great view to Auckland's skyline, kids loved it!!
Reviewed almost 9 years ago and experienced in May 2016
Customer
4.0/5
Went for a visit to Mt Victoria.
Reviewed over 8 years ago and experienced in January 2016
Customer
3.5/5
Went to Rangitoto, pretty cool.
Reviewed almost 10 years ago and experienced in March 2014
Customer
0.5/5
The service to waiheke island is a disgrace for local and tourist travelers.
Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given
Reviewed 9 months ago
Customer
0.5/5
Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there
were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .
Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .
Very disappointed ☹️
Reviewed 12 months ago
Customer
4.0/5
Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.
Reviewed about 1 year ago
Customer
0.5/5
Terrible service.
Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.
Reviewed over 1 year ago
Customer
0.5/5
Dreadful.
Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.
Reviewed almost 2 years ago
Customer
0.5/5
Fuller's does not sell fares with an hour in the tickets to Rangitoto.
So even though you "booked" you could be left behind.
Reviewed almost 2 years ago
Customer
0.5/5
The worst customer experience I have EVER had!
I called twice to confirm with Fullers that we could trave with a small dog on the Rotoroa Island to Auckland ferry service (as we were not actually visiting the island, coming directly from a boat). They confirmed this was fine and we went ahead and booked a ferry ticket. I called again to double check and they assured me this was possible... We checked as its a pest free island, but Fullers reassured us that this was okay. We got ashore for our ferry and the Rotoroa Island and the conservation staff said this was definitely not permitted as its a pest free island. We have now called Fullers 5+ times to request a refund, including emails and promised that senior staff will be calling us and we've heard nothing... we then had to find a way to Waiheke island and get the sealink ferry home. We still haven't received a refund for our $180. Will never be using fullers again!!! Extremely dissappointing
Reviewed almost 2 years ago
Customer
0.5/5
Ferry Auckland to Waiheke.
Consistently need to wait for over an hour because ferries are full. They have had a long time to sort this out.Terrible service.
Reviewed about 2 years ago
Customer
3.5/5
I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.
Good boat and comfortable. Time schedule was respected.
Reviewed over 7 years ago and experienced in November 2016
Customer
5.0/5
We took the ferry to Waiheke Island.
Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.
Reviewed over 7 years ago and experienced in October 2016
Customer
3.0/5
Good and fast service but quite expensive.
Reviewed over 7 years ago and experienced in November 2016
Customer
4.5/5
Ferry to Davenport, great view to Auckland's skyline, kids loved it!!
Reviewed almost 9 years ago and experienced in May 2016
Customer
4.0/5
Went for a visit to Mt Victoria.
Reviewed over 8 years ago and experienced in January 2016
Customer
3.5/5
Went to Rangitoto, pretty cool.
Reviewed almost 10 years ago and experienced in March 2014
Customer
5.0/5
Special weekend and voucher offers.
Clean and inviting ferry facilities, wonderful one day tour with enough time to get around the island on the tracks you choose.
Reviewed over 10 years ago and experienced in January 2014
Customer
3.5/5
Reliable, easy, great day out at the islands around Auckland.
Reviewed over 12 years ago and experienced in February 2012
Customer
4.0/5
Good price, good service, $36/adult.
Reviewed over 13 years ago and experienced in March 2011
Customer
2.5/5
Punctual.
Priced OK. Sometimes the ferry is a nice one, other times a bit tatty. Seats reasonably comfortable. Food & drink on board OK at best.
Reviewed about 14 years ago
Customer
4.5/5
Free coffee and muffin.
Good start to NZ experience.
Reviewed over 14 years ago and experienced in May 2010
Customer
5.0/5
hop on hop off boat trip around auckland harbour with free return ticket to devonport fast efficient with wonderful views.
Reviewed almost 15 years ago
Customer
4.0/5
Excellent ferry service.
Well organised island walks to Motutapu. Poorly signposted. Lovely walks but lots more treeplanting needed!
Reviewed about 15 years ago and experienced in April 2009
Customer
3.5/5
Ferries are usually on time.
Boats are allways clean. Sometimes the crew are fantastic, other crews don't care at all about their passengers.
Reviewed over 15 years ago
Customer
4.0/5
Ferries are punctual and clean.
Reviewed over 15 years ago and experienced in January 2009
Customer
4.0/5
Good service + tours.
Reviewed over 15 years ago and experienced in February 2009
Customer
3.5/5
Ferry trip across the bay and then a climb up the Rangitoto Island volcano for an awesome view back over Auckland.
Reviewed over 16 years ago
Customer
4.0/5
Took the ferry to Rangitoto Island.
Nice walk but about 400 people left the ferry all at once and it was initially very crowded. Great scenery.
Reviewed almost 17 years ago
Customer
4.0/5
Nice and clean, but no possibility to buy food or drink on board.
Efficient.
Reviewed almost 17 years ago
Customer