Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington Cable Car.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Wellington Cable Car

Valid Reviews

112 Valid Reviews

The Wellington Cable Car experience has a total of 112 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 112 valid reviews:

Rating Count Percentage
10/10 17
15%
9/10 16
14%
8/10 22
20%
7/10 26
23%
6/10 11
10%
5/10 10
9%
4/10 3
3%
3/10 4
4%
2/10 1
1%
1/10 2
2%

72.86% Average

The raw data average (mean) for all the Wellington Cable Car valid reviews is 72.86% and is based on 112 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

96 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 112 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 96 face-to-face reviews:

Rating Count Percentage
10/10 12
13%
9/10 16
17%
8/10 17
18%
7/10 23
24%
6/10 9
9%
5/10 10
10%
4/10 3
3%
3/10 3
3%
2/10 1
1%
1/10 2
2%

71.88% Average

The raw data average (mean) for all the Wellington Cable Car face-to-face reviews is 71.88% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jeny Smolders 7/10 991 days true 6.11 100%
Gielis and Anne 8/10 1235 days true 4.49 73%
Vermeulen 9/10 1245 days true 4.71 77%
Sandra Webb 10/10 1246 days true 4.7 77%
Anders Frank 9/10 1267 days true 4.66 76%
Mark 5/10 1279 days true 3.76 62%
Kimberley Gardien 7/10 1280 days true 4.22 69%
Jet Henmans 8/10 1316 days true 4.34 71%
Colin George 10/10 1317 days true 4.57 75%
Frank Bien 7/10 1319 days true 4.15 68%
Megan Telford 8/10 1325 days true 4.32 71%
Stuart 7/10 1325 days true 4.14 68%
David Santos 6/10 1327 days true 3.77 62%
Sabrina and Hannes 9/10 1345 days true 4.51 74%
Basia Mikozatorak 8/10 1345 days true 4.29 70%
Heidi Hipp 10/10 1569 days true 4.07 67%
Chloe and Guillame 7/10 1584 days true 3.68 60%
Sebastiaan 8/10 1585 days true 3.84 63%
Sybille 8/10 1586 days true 3.84 63%
Marine 7/10 1587 days true 3.67 60%
Pat Dye 7/10 1591 days true 3.67 60%
Florian Bisault 6/10 1595 days true 3.34 55%
Adam Pulkrabek 5/10 1598 days true 3.25 53%
Chris Cullen 6/10 1604 days 3.32 54%
Louise Boje 10/10 1610 days true 3.99 65%
Petra Fragner 7/10 1610 days true 3.63 59%
Joel Papak 7/10 1615 days true 3.62 59%
Johannes 8/10 1618 days true 3.78 62%
Alexandra Nagelu 9/10 1623 days true 3.97 65%
Florent Callet 1/10 1625 days true 2.89 47%
Cindy Rizzo 6/10 1625 days true 3.29 54%
Ulli 10/10 1628 days true 3.96 65%
Stella and Merle 7/10 1630 days true 3.6 59%
Christine Schtenker 6/10 1630 days true 3.28 54%
Lisa Kalkert 6/10 1633 days true 3.28 54%
Philip Piel 5/10 1633 days true 3.2 52%
Nils Kissel 10/10 1633 days 3.95 65%
Mikkel Pallesen 5/10 1634 days true 3.2 52%
Melissa Fuster 5/10 1635 days true 3.19 52%
Iris Kerbler 5/10 1638 days true 3.19 52%
Lara Baetz 8/10 1649 days 3.72 61%
Annika Oldenburger 5/10 1665 days true 3.15 52%
Daria and Annika 6/10 1666 days true 3.22 53%
Marc 7/10 1668 days true 3.53 58%
Markus Wabing 8/10 1685 days true 3.65 60%
hendrik king 3/10 1715 days 2.92 48%
Laura and Marie 2/10 2011 days true 2.41 39%
Carolin Siegert 9/10 2302 days true 2.64 43%
Hirsch Svenja 9/10 2328 days true 2.59 42%
Mahr Svenja 7/10 2328 days true 2.35 39%
Friederike Kranzin 1/10 2332 days true 1.88 31%
Roy Matthieu 6/10 2336 days true 2.13 35%
Cindy Benayoum 4/10 2336 days true 2.03 33%
Bernhard Fulterer 7/10 2341 days true 2.33 38%
I LOVE NZ 6/10 2506 days 1.86 30%
Julian Roots 8/10 2690 days 1.78 29%
Kathy Arthurs 8/10 2690 days true 1.78 29%
Hans 9/10 2770 days true 1.72 28%
Anne and John 9/10 2779 days true 1.7 28%
Diana Allan 9/10 3071 days true 1.13 19%
Lepied 7/10 3071 days true 1.03 17%
Andy & Lynnie Nevin 9/10 3078 days true 1.12 18%
Lotte Foged 7/10 3082 days true 1.01 17%
CMJ 7/10 3115 days 0.95 16%
Curry 7/10 3158 days true 0.88 14%
Jon_and_Family 10/10 3390 days 0.51 8%
Nicola Thackray 10/10 3408 days true 0.47 8%
Wheeler 10/10 3410 days true 0.47 8%
Omar Candon 3/10 3422 days true 0.34 6%
Matthew Franklin 7/10 3423 days true 0.4 7%
Markus Richert 8/10 3443 days true 0.38 6%
Gea Middelbos 5/10 3718 days true 0.0 0%
Remro 4/10 3774 days true 0.0 0%
Pieter Middeldorp 3/10 3782 days true 0.0 0%
Frans N 10/10 3794 days true 0.0 0%
Bo Moenstead 9/10 3823 days true 0.0 0%
Ann Grandchamp 8/10 3828 days true 0.0 0%
Beute Hjel 7/10 3830 days true 0.0 0%
Anne Ford 8/10 3878 days true 0.0 0%
Miranda 7/10 3998 days 0.0 0%
monniere 6/10 4030 days true 0.0 0%
DustyLaptop 7/10 4059 days 0.0 0%
BVanW 4/10 4112 days true 0.0 0%
BrunoG 8/10 4138 days true 0.0 0%
Craig 7/10 4139 days true 0.0 0%
Tony 7/10 4168 days true 0.0 0%
James 5/10 4170 days true 0.0 0%
Claire 8/10 4205 days 0.0 0%
Maggie 9/10 4238 days true 0.0 0%
Patricia 9/10 4241 days true 0.0 0%
Katja 9/10 4326 days true 0.0 0%
Peddy 10/10 4349 days 0.0 0%
Bronagh Mcartan 8/10 4368 days true 0.0 0%
Carmen 10/10 4372 days true 0.0 0%
Dave 8/10 4379 days 0.0 0%
Liz Brown 10/10 4456 days 0.0 0%
Amy Clark 7/10 4491 days true 0.0 0%
Toby 7/10 4492 days true 0.0 0%
Kerstin Brantryd 9/10 4507 days true 0.0 0%
Leo 10/10 4512 days true 0.0 0%
Nancy Dol 8/10 4517 days true 0.0 0%
Christian Schwerdt 3/10 4521 days true 0.0 0%
Carmen Dolny 8/10 4521 days true 0.0 0%
Jim Curley 10/10 4532 days true 0.0 0%
Bill Lambert 9/10 4536 days true 0.0 0%
Bex 8/10 4547 days 0.0 0%
Fred 5/10 4567 days true 0.0 0%
purplekat99 10/10 4576 days 0.0 0%
Jessica Callen 7/10 4722 days true 0.0 0%
Elaine 6/10 4841 days true 0.0 0%
Daniel 8/10 4846 days true 0.0 0%
Petra 10/10 4860 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington Cable Car experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Wellington Cable Car experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Wellington Cable Car experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

70%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.