Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Fullers Bay of Islands.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Fullers Bay of Islands

Valid Reviews

50 Valid Reviews

The Fullers Bay of Islands experience has a total of 50 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 2
4%
9/10 12
24%
8/10 11
22%
7/10 12
24%
6/10 5
10%
5/10 6
12%
4/10 1
2%
3/10 1
2%
2/10 0
0%
1/10 0
0%

73.40% Average

The raw data average (mean) for all the Fullers Bay of Islands valid reviews is 73.40% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

46 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 50 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 46 face-to-face reviews:

Rating Count Percentage
10/10 2
4%
9/10 11
24%
8/10 10
22%
7/10 12
26%
6/10 4
9%
5/10 5
11%
4/10 1
2%
3/10 1
2%
2/10 0
0%
1/10 0
0%

73.70% Average

The raw data average (mean) for all the Fullers Bay of Islands face-to-face reviews is 73.70% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kati Behrendt 6/10 1720 days 84%
Antonia Ellenrieder 10/10 1742 days 100%
Luca Herzig 9/10 2072 days 82%
Anna-Lisa Funk 8/10 2114 days 76%
Jade Cownley 9/10 2436 days 63%
Jonas Nielsen 7/10 2794 days 40%
Johannes 8/10 2815 days 41%
Anna 5/10 2818 days 34%
Lea Roser 9/10 3139 days 26%
Julian Roots 9/10 3153 days 25%
Stephan Olivier 8/10 3247 days 19%
Stephan Olivier 8/10 3247 days 19%
Adam Hassan 7/10 3248 days 18%
Gerard van de Ven 8/10 3248 days 19%
Trevor & Sheila Redman 10/10 3523 days 5%
Graham Platt 8/10 3527 days 5%
Meagan Bradder 7/10 3592 days 1%
Nick Selzler 7/10 3592 days 1%
S Tucker 7/10 3598 days 1%
Fabienne Indergand 9/10 3613 days 1%
Sillmann 9/10 3615 days 1%
Jack van den Nieuwendyk 6/10 3620 days 0%
Noah Stegmann 6/10 3864 days 21%
Gillian Powell 8/10 3885 days 24%
Sanne 6/10 3888 days 21%
Pieter 3/10 3889 days 20%
Jorgen vahl Rasmussen 9/10 3905 days 26%
Christy 8/10 4349 days 24%
elisabethk 9/10 4468 days 26%
Lars 7/10 4599 days 23%
Nick 9/10 4599 days 26%
Otto 5/10 4602 days 21%
Ella 5/10 4606 days 21%
Ed 5/10 4606 days 21%
Joosten 8/10 4614 days 24%
IM 5/10 4615 days 21%
Jows 9/10 4615 days 26%
Rick Rissewijck 5/10 4622 days 21%
KonterR 7/10 4624 days 23%
Rona 4/10 4634 days 20%
Thamar 7/10 4640 days 23%
Jordi 6/10 4703 days 21%
Gayle 8/10 4740 days 24%
Clare 7/10 4750 days 23%
AlanN316 8/10 4964 days 24%
Stephen 7/10 4974 days 23%
Amanda 9/10 4981 days 26%
Stuart Weavers 7/10 5060 days 23%
Denise Nick 7/10 5322 days 23%
Liz 9/10 5361 days 26%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fullers Bay of Islands experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.62% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Fullers Bay of Islands experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Fullers Bay of Islands experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.57%
198 -3.59%
199 -3.60%
200 -3.62%
201 -3.64%
202 -3.66%
203 -3.68%

Final Ranking Score

72%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.