Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Nevis Bungy.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Nevis Bungy
Valid Reviews
163 Valid Reviews
The AJ Hackett Nevis Bungy experience has a total of 165 reviews. There are 163 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 163 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
51% |
| 9/10 | 42 |
|
26% |
| 8/10 | 30 |
|
18% |
| 7/10 | 6 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
91.84% Average
The raw data average (mean) for all the AJ Hackett Nevis Bungy valid reviews is 91.84% and is based on 163 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
147 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 163 valid reviews, the experience has 147 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 147 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 76 |
|
52% |
| 9/10 | 37 |
|
25% |
| 8/10 | 27 |
|
18% |
| 7/10 | 6 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
92.04% Average
The raw data average (mean) for all the AJ Hackett Nevis Bungy face-to-face reviews is 92.04% and is based on 147 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lewry | 8/10 | 3203 days | 100% |
| Allain Riepema | 10/10 | 3308 days | 92% |
| Lukas Tremel | 10/10 | 3570 days | 67% |
| Ferdinand Brunner | 10/10 | 3570 days | 67% |
| Eric | 10/10 | 3576 days | 66% |
| Moreno | 8/10 | 3629 days | 60% |
| Sabrina Kulikar | 10/10 | 3629 days | 61% |
| Megan | 10/10 | 3662 days | 58% |
| Hector | 10/10 | 3872 days | 38% |
| Carlos | 9/10 | 3872 days | 37% |
| gnkwvefvjpewyiiu | 9/10 | 3876 days | 37% |
| Sarah Boettcher | 8/10 | 3879 days | 36% |
| Wolfgang Ellenrieder | 8/10 | 3879 days | 36% |
| Patricia | 10/10 | 3881 days | 37% |
| Marla | 10/10 | 3881 days | 37% |
| Lærke Hagelskjær | 10/10 | 3897 days | 35% |
| Ruby Reynolds | 9/10 | 3900 days | 34% |
| Nancy Logan | 8/10 | 3909 days | 33% |
| Tomas Lloyd | 10/10 | 3917 days | 33% |
| Pernilla Therkildsen | 10/10 | 3929 days | 32% |
| Karina Therkildsen | 10/10 | 3929 days | 32% |
| Fero Saarinen | 9/10 | 3947 days | 30% |
| Rachael and Nik | 9/10 | 3949 days | 30% |
| Nicola Wiggan | 8/10 | 3978 days | 27% |
| Dan Wilson | 7/10 | 3981 days | 24% |
| Gracen Verheryden | 10/10 | 3992 days | 26% |
| Katharina Block | 10/10 | 4261 days | 0% |
| Annika Fletemeyer | 10/10 | 4261 days | 0% |
| Shona MacDonald | 10/10 | 4602 days | 38% |
| Iris Anette Berger | 10/10 | 4602 days | 38% |
| Patricia Erni | 7/10 | 4614 days | 34% |
| Manuel Bleiker | 8/10 | 4614 days | 37% |
| Moritz Lepple | 10/10 | 4622 days | 38% |
| Jesper Henriksen | 8/10 | 4631 days | 37% |
| Helen McKevitt | 8/10 | 4642 days | 37% |
| Andrew Magill | 8/10 | 4642 days | 37% |
| Sophie Wolters | 7/10 | 4644 days | 34% |
| Mayan Goddat | 8/10 | 4684 days | 37% |
| Daniel Naveh | 10/10 | 4684 days | 38% |
| Doran Swartz | 10/10 | 4685 days | 38% |
| Stuart Wilson | 10/10 | 4691 days | 38% |
| Marla Fogh | 10/10 | 4984 days | 38% |
| Jitka Krejcova | 9/10 | 4987 days | 37% |
| Michal Sturma | 10/10 | 4987 days | 38% |
| Kletter | 9/10 | 4993 days | 37% |
| Postel Ge | 10/10 | 4993 days | 38% |
| Katey Justice | 8/10 | 4996 days | 37% |
| Douglas Walker | 8/10 | 4996 days | 37% |
| Evelina Johansson | 10/10 | 5000 days | 38% |
| Sofia Anderson | 10/10 | 5000 days | 38% |
| Eric | 8/10 | 5006 days | 37% |
| Rogier Ramaker | 9/10 | 5006 days | 37% |
| Melvin Groenhof | 10/10 | 5006 days | 38% |
| Maja Bogdanowicz | 10/10 | 5008 days | 38% |
| Jonas Schelbert | 8/10 | 5009 days | 37% |
| Harry Findeis | 9/10 | 5010 days | 37% |
| Patrick O'Connell | 10/10 | 5011 days | 38% |
| Laura vanGool | 8/10 | 5351 days | 37% |
| Emma Bagguley | 10/10 | 5373 days | 38% |
| Robert & Bridget Holden | 10/10 | 5375 days | 38% |
| Erik Poirer | 10/10 | 5380 days | 38% |
| Rikke & Trine Bundgaard | 8/10 | 5380 days | 37% |
| Helen Chilton | 10/10 | 5383 days | 38% |
| Maximilian Heller | 10/10 | 5387 days | 38% |
| Andreas Kristiansen | 9/10 | 5389 days | 37% |
| Chris Marsh | 9/10 | 5392 days | 37% |
| Jessica Lane | 9/10 | 5392 days | 37% |
| Johan | 7/10 | 5393 days | 34% |
| Roberto Hallblom | 7/10 | 5393 days | 34% |
| Therese | 8/10 | 5393 days | 37% |
| karen_c | 10/10 | 5640 days | 38% |
| Sam papworth | 10/10 | 5700 days | 38% |
| Eva Chapron | 10/10 | 5700 days | 38% |
| Danny Connor | 10/10 | 5700 days | 38% |
| Josephine Hartley | 10/10 | 5700 days | 38% |
| Sean Brownell | 9/10 | 5701 days | 37% |
| Erin | 10/10 | 5723 days | 38% |
| Fabrizio Consolini | 8/10 | 5723 days | 37% |
| Jim Coffin | 9/10 | 5730 days | 37% |
| Sofie Dubillot | 10/10 | 5735 days | 38% |
| Paap | 9/10 | 5737 days | 37% |
| Wouter Jansen | 10/10 | 5737 days | 38% |
| Charlie | 10/10 | 5746 days | 38% |
| Jol Balder | 9/10 | 5748 days | 37% |
| Nick Secker | 9/10 | 5750 days | 37% |
| Ruben and Jetske | 8/10 | 5750 days | 37% |
| Doris Schollenberger | 10/10 | 5750 days | 38% |
| Amanda Craig | 9/10 | 5754 days | 37% |
| Claus Olsen | 10/10 | 5755 days | 38% |
| Lukis Haertel | 9/10 | 5757 days | 37% |
| Wallet | 9/10 | 5759 days | 37% |
| Theta | 9/10 | 6066 days | 37% |
| Jesper Sch | 9/10 | 6079 days | 37% |
| Inbar Yizhar Barnea | 8/10 | 6085 days | 37% |
| sasssy | 9/10 | 6097 days | 37% |
| Yasmin Abrahams | 9/10 | 6099 days | 37% |
| Rob | 10/10 | 6099 days | 38% |
| Huber | 10/10 | 6119 days | 38% |
| Chance McGuire | 10/10 | 6125 days | 38% |
| Irene Bech Ottesen | 10/10 | 6125 days | 38% |
| bobtravels | 9/10 | 6125 days | 37% |
| marcoswi | 10/10 | 6131 days | 38% |
| Samantha Williams | 10/10 | 6248 days | 38% |
| Adi | 10/10 | 6431 days | 38% |
| Paul | 9/10 | 6434 days | 37% |
| Enno Brehm | 8/10 | 6443 days | 37% |
| Jeremy652 | 8/10 | 6459 days | 37% |
| niall stephenson | 10/10 | 6466 days | 38% |
| RobC1 | 10/10 | 6466 days | 38% |
| RichardB1 | 10/10 | 6466 days | 38% |
| JoT | 10/10 | 6466 days | 38% |
| RobH | 10/10 | 6467 days | 38% |
| frisbeego | 9/10 | 6537 days | 37% |
| Con | 9/10 | 6549 days | 37% |
| jack | 9/10 | 6552 days | 37% |
| Rowan | 10/10 | 6576 days | 38% |
| Peter | 10/10 | 6606 days | 38% |
| David | 9/10 | 6608 days | 37% |
| Katie | 10/10 | 6626 days | 38% |
| Christoffer | 10/10 | 6628 days | 38% |
| Jennie | 10/10 | 6637 days | 38% |
| Courtney | 10/10 | 6637 days | 38% |
| Zoe Summers | 10/10 | 6643 days | 38% |
| Martha | 9/10 | 6646 days | 37% |
| Marie | 10/10 | 6649 days | 38% |
| Simon | 2/10 | 6663 days | 11% |
| Leeanne Holland | 9/10 | 6685 days | 37% |
| Gorka Rojas | 10/10 | 6703 days | 38% |
| Sjoerd | 9/10 | 6705 days | 37% |
| Charlie Bond | 10/10 | 6712 days | 38% |
| Mike Dudey | 9/10 | 6712 days | 37% |
| Rachel | 9/10 | 6797 days | 37% |
| Ben | 10/10 | 6802 days | 38% |
| Tom Ben | 10/10 | 6802 days | 38% |
| Alex and Thomas | 8/10 | 6808 days | 37% |
| Anthony | 8/10 | 6811 days | 37% |
| Omer Harron | 9/10 | 6811 days | 37% |
| Richard Anthony | 9/10 | 6818 days | 37% |
| Neil | 10/10 | 6822 days | 38% |
| Omri Hasson | 10/10 | 6828 days | 38% |
| Nick | 10/10 | 6845 days | 38% |
| Matt Walker | 8/10 | 6845 days | 37% |
| Marc Hertogs | 8/10 | 6847 days | 37% |
| paulonline | 10/10 | 6849 days | 38% |
| Swen Schroder | 10/10 | 6871 days | 38% |
| Tim | 10/10 | 6871 days | 38% |
| Kirsty Ranger | 8/10 | 6991 days | 37% |
| Ian Coldrake | 10/10 | 6998 days | 38% |
| Agnes | 10/10 | 7137 days | 38% |
| Billie | 10/10 | 7143 days | 38% |
| Michael | 9/10 | 7149 days | 37% |
| Michael | 9/10 | 7154 days | 37% |
| Andreas | 8/10 | 7157 days | 37% |
| Paul Yacoumis | 10/10 | 7159 days | 38% |
| Cat | 8/10 | 7161 days | 37% |
| IdanNakash | 10/10 | 7167 days | 38% |
| Martin Christina | 10/10 | 7167 days | 38% |
| sebastian | 9/10 | 7182 days | 37% |
| AndrewEwen | 10/10 | 7186 days | 38% |
| Kenneth | 7/10 | 7187 days | 34% |
| Andrew | 9/10 | 7187 days | 37% |
| MarcHarris | 9/10 | 7187 days | 37% |
| Traveller Girl | 5/10 | 8713 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Nevis Bungy experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the AJ Hackett Nevis Bungy experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Nevis Bungy experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.