Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitre Peak Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitre Peak Cruises

Valid Reviews

222 Valid Reviews

The Mitre Peak Cruises experience has a total of 223 reviews. There are 222 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 222 valid reviews:

Rating Count Percentage
10/10 73
33%
9/10 76
34%
8/10 53
24%
7/10 12
5%
6/10 4
2%
5/10 3
1%
4/10 1
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.51% Average

The raw data average (mean) for all the Mitre Peak Cruises valid reviews is 88.51% and is based on 222 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

180 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 222 valid reviews, the experience has 180 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 face-to-face reviews:

Rating Count Percentage
10/10 49
27%
9/10 61
34%
8/10 51
28%
7/10 12
7%
6/10 4
2%
5/10 2
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Mitre Peak Cruises face-to-face reviews is 87.17% and is based on 180 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
helen keenleyside 10/10 146 days 100%
Andrew Hammond 10/10 693 days 32%
Patrick and Valerie 10/10 1624 days 4%
Ingrid Kiselka 8/10 1641 days 4%
Monique 10/10 1658 days 4%
Eveet De Beleir 8/10 1678 days 4%
Sandra Reynders 9/10 1694 days 4%
Danny 10/10 1708 days 4%
Marion Geillon 9/10 1946 days 3%
Jason Smith 10/10 1946 days 3%
Anne Bouwman 8/10 1951 days 3%
Navina 7/10 1961 days 3%
Rachel Denham 9/10 1967 days 3%
Alex 10/10 1980 days 3%
Eileen Klinkmuller 7/10 1982 days 3%
Pieter-Jan V 10/10 2000 days 3%
Dorothy 10/10 2002 days 3%
Marcus and Claudia 8/10 2016 days 3%
Monika Dippel 8/10 2046 days 3%
KapaOPango 10/10 2063 days 3%
Alexis Leneveu 9/10 2404 days 2%
Jan-Peter Stripp 8/10 2671 days 2%
James Betz 9/10 2674 days 2%
Penny Lee 7/10 2676 days 2%
Jeroen Suijlang 6/10 2676 days 1%
Ennico 10/10 2715 days 2%
Becky Davis 9/10 2730 days 2%
Wouter Bosch 8/10 2744 days 2%
Grantygrant 10/10 3037 days 1%
Rainer 9/10 3043 days 1%
Clarissa Hanck 9/10 3043 days 1%
Audrey Ripoche 4/10 3044 days 1%
Malgorzata 9/10 3072 days 1%
Przemystaw Tymizyszyn 8/10 3072 days 1%
Raquel 8/10 3075 days 1%
Fernando Martin 8/10 3075 days 1%
Jonas Schelbert 7/10 3076 days 1%
Tobias Sowade 8/10 3094 days 1%
Matthew H 10/10 3127 days 1%
M Natterser 9/10 3146 days 1%
Andreas and Christine and Nora Busch 9/10 3157 days 1%
Alex Laidlaw 10/10 3165 days 1%
Anna 8/10 3400 days 0%
Sally Gordie 9/10 3420 days 0%
Armin Boehmer 10/10 3428 days 0%
Richard Rite 10/10 3429 days 0%
Alex Ross 10/10 3429 days 0%
Martin Guillaume 8/10 3429 days 0%
sidcupjon 9/10 3433 days 0%
kiwifrenchy 9/10 3433 days 0%
Jill Boruff 9/10 3433 days 0%
Erik 10/10 3435 days 0%
Brasier 8/10 3439 days 0%
Harald 8/10 3442 days 0%
Martin & Dee Bellarby 10/10 3443 days 0%
Tim & Judith 8/10 3445 days 0%
Erik Poirer 8/10 3447 days 0%
Mary Mitchell 8/10 3447 days 0%
Aoife Lillis 9/10 3450 days 0%
John Hughes 9/10 3454 days 0%
Louis Smit 7/10 3457 days 0%
Jackie & Ray 7/10 3475 days 0%
CMJ 9/10 3493 days 0%
Sebastian 8/10 3533 days 0%
Josh 9/10 3536 days 0%
jule 10/10 3554 days 0%
Res Kormann 8/10 3757 days 1%
David Taylor 9/10 3773 days 1%
Stefan Schmitz 10/10 3781 days 1%
Helen Evans 9/10 3782 days 1%
Mark Vass 8/10 3784 days 1%
Andreas 9/10 3784 days 1%
Jacob 8/10 3786 days 1%
Kornelia Kirf 9/10 3789 days 1%
Gerstmann 9/10 3793 days 1%
Chris 9/10 3793 days 1%
Mannebach & Siejert 8/10 3796 days 1%
E C Frans 10/10 3797 days 1%
Daniela Borter 8/10 3800 days 1%
Natthien Le Gall 9/10 3800 days 1%
Cesar 9/10 3804 days 1%
Hartmut Tonner 9/10 3805 days 1%
Jacqueline Comer 9/10 3806 days 1%
Derek McLoughlin 9/10 3806 days 1%
Manuela Manns 6/10 3812 days 1%
Gerd Pagel 10/10 3812 days 1%
John Brand 8/10 3813 days 1%
Andy 7/10 3814 days 1%
Jues Lueg 9/10 3814 days 1%
Dana Pagliarini 7/10 3815 days 1%
Ruben and Jetske 9/10 3817 days 1%
Barbara 8/10 3820 days 1%
Sue Haward 10/10 3822 days 1%
Wijnhoven 8/10 3824 days 1%
Barbara Koegel 9/10 3824 days 1%
Madlen & Inna 10/10 3826 days 1%
mmallen 10/10 3889 days 1%
alku83 10/10 3919 days 1%
KAA 10/10 3950 days 1%
penz 9/10 4042 days 1%
koster 9/10 4098 days 1%
BelindaT 10/10 4111 days 1%
nuwee 10/10 4133 days 1%
Birgit Farwig 10/10 4145 days 1%
Jesper Sch 7/10 4146 days 1%
Polil 9/10 4150 days 1%
Matthias & Ceristiane 8/10 4151 days 1%
hughesW 9/10 4164 days 1%
Ian Watson 10/10 4165 days 1%
Hans Suess 9/10 4170 days 1%
M Sicard 7/10 4174 days 1%
John Helle 9/10 4185 days 1%
Thomas Stopp 9/10 4192 days 1%
Ruud Kapteyn 7/10 4198 days 1%
Michael and Tanja Kreugel 10/10 4201 days 1%
Arran J 5/10 4223 days 1%
Stephen O'Connor 9/10 4223 days 1%
csziegler 10/10 4238 days 1%
katharinatum 9/10 4238 days 1%
marcol 9/10 4239 days 1%
marijad 10/10 4242 days 1%
martint 10/10 4247 days 1%
koellner 9/10 4252 days 1%
The_Chaplins 10/10 4254 days 1%
alasiac 10/10 4254 days 1%
Melanie Bielefeld 10/10 4256 days 1%
kencook 10/10 4258 days 1%
Mark Jenkins 9/10 4262 days 1%
Deede K 8/10 4262 days 1%
Louis Duhaime 8/10 4265 days 1%
Eimear Doyle 9/10 4266 days 1%
Tillener 8/10 4280 days 1%
Anna 9/10 4284 days 1%
Francesca 8/10 4299 days 1%
waters811 10/10 4345 days 1%
alanvn 9/10 4367 days 1%
kindel 9/10 4380 days 1%
Rose and Jess Damon and Esler 10/10 4407 days 1%
johnst 10/10 4498 days 1%
Sally477 9/10 4498 days 1%
Neal 10/10 4499 days 1%
KjellR 8/10 4500 days 1%
Ronny 6/10 4502 days 1%
Sarah_rae 8/10 4514 days 1%
MundschanGermany 10/10 4514 days 1%
NatasjaV 9/10 4516 days 1%
JimmyK 8/10 4516 days 1%
Joery 9/10 4521 days 1%
Stefanie 9/10 4523 days 1%
robix 9/10 4524 days 1%
Lynn White 8/10 4524 days 1%
Melissa Gillespie 10/10 4529 days 1%
amyd 9/10 4529 days 1%
Tolsten 10/10 4529 days 1%
Kelly 8/10 4530 days 1%
Steven 8/10 4532 days 1%
CarleyJ 9/10 4532 days 1%
Sabine 10/10 4534 days 1%
Eileen Harris 8/10 4536 days 1%
henriettalee 8/10 4539 days 1%
IreneF 9/10 4541 days 1%
FeliciaY 9/10 4543 days 1%
Kristin 10/10 4546 days 1%
Carly 9/10 4548 days 1%
Conway 9/10 4548 days 1%
niall stephenson 10/10 4555 days 1%
Camilia 9/10 4560 days 1%
De Kievit 8/10 4561 days 1%
Klalis 10/10 4562 days 1%
Chris 10/10 4562 days 1%
John 9/10 4567 days 1%
Foost 8/10 4570 days 1%
Rosa 9/10 4571 days 1%
LeaciaS 8/10 4578 days 1%
PhillS 8/10 4579 days 1%
Claudia 8/10 4582 days 1%
Ofer 10/10 4584 days 1%
BenjaminAustralia 9/10 4588 days 1%
JulianeH 6/10 4601 days 1%
Priyanka 10/10 4607 days 1%
Ellen 10/10 4611 days 1%
Simon 10/10 4616 days 1%
Brian Spinks 9/10 4616 days 1%
Alex Olzheim 10/10 4620 days 1%
Susie Wang 10/10 4626 days 1%
Mathew 10/10 4632 days 1%
Rebecca Kenning 10/10 4636 days 1%
angusb 9/10 4654 days 1%
Stuart Gross 9/10 4662 days 1%
Hans van der Linden 9/10 4664 days 1%
Jessie 10/10 4671 days 1%
Emilie 10/10 4672 days 1%
HollyB 10/10 4680 days 1%
Anna 10/10 4695 days 1%
Rebecca 9/10 4695 days 1%
Michaela 9/10 4708 days 1%
Katerina 10/10 4716 days 1%
Gray 9/10 4733 days 1%
Christine 8/10 4746 days 1%
Christine 8/10 4750 days 1%
Toby 10/10 4870 days 1%
Daniel 10/10 4878 days 1%
Stewart 9/10 4881 days 1%
Emily Houston 8/10 4895 days 1%
Jody 7/10 4910 days 1%
Roger & Margaret 8/10 4912 days 1%
Nathan Perkins 8/10 4917 days 1%
Melissa 10/10 4934 days 1%
Paul Cowie 10/10 4973 days 1%
Lena 8/10 4976 days 1%
Edwin 9/10 4979 days 1%
caroline 9/10 4983 days 1%
Stevenson 10/10 5233 days 1%
Anita 8/10 5235 days 1%
Jacob Mille 10/10 5242 days 1%
Berke 10/10 5263 days 1%
Madeleine 10/10 5263 days 1%
Rogier 5/10 5264 days 1%
Wendy 5/10 5268 days 1%
Sonja 8/10 5275 days 1%
Hennielene 9/10 5276 days 1%
Kate&Steve Jones 9/10 5276 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitre Peak Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.33% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Mitre Peak Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitre Peak Cruises experience has been adjusted for 130 days. Adjustments are according to the following table.

Days Adjustment
127 -1.30%
128 -1.31%
129 -1.32%
130 -1.33%
131 -1.34%
132 -1.35%
133 -1.36%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.