Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitre Peak Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitre Peak Cruises

Valid Reviews

221 Valid Reviews

The Mitre Peak Cruises experience has a total of 222 reviews. There are 221 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 221 valid reviews:

Rating Count Percentage
10/10 72
33%
9/10 76
34%
8/10 53
24%
7/10 12
5%
6/10 4
2%
5/10 3
1%
4/10 1
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.46% Average

The raw data average (mean) for all the Mitre Peak Cruises valid reviews is 88.46% and is based on 221 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

180 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 221 valid reviews, the experience has 180 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 face-to-face reviews:

Rating Count Percentage
10/10 49
27%
9/10 61
34%
8/10 51
28%
7/10 12
7%
6/10 4
2%
5/10 2
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Mitre Peak Cruises face-to-face reviews is 87.17% and is based on 180 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrew Hammond 10/10 554 days 100%
Patrick and Valerie 10/10 1485 days 8%
Ingrid Kiselka 8/10 1502 days 8%
Monique 10/10 1519 days 8%
Eveet De Beleir 8/10 1539 days 8%
Sandra Reynders 9/10 1555 days 8%
Danny 10/10 1569 days 8%
Marion Geillon 9/10 1807 days 7%
Jason Smith 10/10 1807 days 7%
Anne Bouwman 8/10 1812 days 7%
Navina 7/10 1822 days 6%
Rachel Denham 9/10 1828 days 7%
Alex 10/10 1841 days 7%
Eileen Klinkmuller 7/10 1843 days 6%
Pieter-Jan V 10/10 1862 days 7%
Dorothy 10/10 1863 days 7%
Marcus and Claudia 8/10 1877 days 6%
Monika Dippel 8/10 1907 days 6%
KapaOPango 10/10 1924 days 7%
Alexis Leneveu 9/10 2265 days 5%
Jan-Peter Stripp 8/10 2532 days 4%
James Betz 9/10 2535 days 4%
Penny Lee 7/10 2537 days 4%
Jeroen Suijlang 6/10 2537 days 4%
Ennico 10/10 2576 days 4%
Becky Davis 9/10 2591 days 4%
Wouter Bosch 8/10 2605 days 4%
Grantygrant 10/10 2898 days 3%
Rainer 9/10 2904 days 3%
Clarissa Hanck 9/10 2904 days 3%
Audrey Ripoche 4/10 2905 days 2%
Malgorzata 9/10 2933 days 3%
Przemystaw Tymizyszyn 8/10 2933 days 3%
Raquel 8/10 2936 days 3%
Fernando Martin 8/10 2936 days 3%
Jonas Schelbert 7/10 2937 days 2%
Tobias Sowade 8/10 2955 days 3%
Matthew H 10/10 2988 days 3%
M Natterser 9/10 3007 days 2%
Andreas and Christine and Nora Busch 9/10 3018 days 2%
Alex Laidlaw 10/10 3026 days 2%
Anna 8/10 3261 days 1%
Sally Gordie 9/10 3281 days 1%
Armin Boehmer 10/10 3289 days 1%
Richard Rite 10/10 3290 days 1%
Alex Ross 10/10 3290 days 1%
Martin Guillaume 8/10 3290 days 1%
sidcupjon 9/10 3294 days 1%
kiwifrenchy 9/10 3294 days 1%
Jill Boruff 9/10 3294 days 1%
Erik 10/10 3296 days 1%
Brasier 8/10 3300 days 1%
Harald 8/10 3303 days 1%
Martin & Dee Bellarby 10/10 3304 days 1%
Tim & Judith 8/10 3306 days 1%
Erik Poirer 8/10 3308 days 1%
Mary Mitchell 8/10 3308 days 1%
Aoife Lillis 9/10 3311 days 1%
John Hughes 9/10 3315 days 1%
Louis Smit 7/10 3318 days 1%
Jackie & Ray 7/10 3336 days 1%
CMJ 9/10 3354 days 1%
Sebastian 8/10 3394 days 1%
Josh 9/10 3397 days 1%
jule 10/10 3415 days 1%
Res Kormann 8/10 3618 days 0%
David Taylor 9/10 3634 days 0%
Stefan Schmitz 10/10 3642 days 0%
Helen Evans 9/10 3643 days 0%
Mark Vass 8/10 3645 days 0%
Andreas 9/10 3645 days 0%
Jacob 8/10 3647 days 0%
Kornelia Kirf 9/10 3650 days 2%
Gerstmann 9/10 3654 days 2%
Chris 9/10 3654 days 2%
Mannebach & Siejert 8/10 3657 days 2%
E C Frans 10/10 3658 days 2%
Daniela Borter 8/10 3661 days 2%
Natthien Le Gall 9/10 3661 days 2%
Cesar 9/10 3665 days 2%
Hartmut Tonner 9/10 3666 days 2%
Jacqueline Comer 9/10 3667 days 2%
Derek McLoughlin 9/10 3667 days 2%
Manuela Manns 6/10 3673 days 2%
Gerd Pagel 10/10 3673 days 2%
John Brand 8/10 3674 days 2%
Andy 7/10 3675 days 2%
Jues Lueg 9/10 3675 days 2%
Dana Pagliarini 7/10 3676 days 2%
Ruben and Jetske 9/10 3678 days 2%
Barbara 8/10 3681 days 2%
Sue Haward 10/10 3683 days 2%
Wijnhoven 8/10 3685 days 2%
Barbara Koegel 9/10 3685 days 2%
Madlen & Inna 10/10 3687 days 2%
mmallen 10/10 3750 days 2%
alku83 10/10 3780 days 2%
KAA 10/10 3811 days 2%
penz 9/10 3903 days 2%
koster 9/10 3959 days 2%
BelindaT 10/10 3972 days 2%
nuwee 10/10 3994 days 2%
Birgit Farwig 10/10 4006 days 2%
Jesper Sch 7/10 4007 days 2%
Polil 9/10 4011 days 2%
Matthias & Ceristiane 8/10 4012 days 2%
hughesW 9/10 4025 days 2%
Ian Watson 10/10 4026 days 2%
Hans Suess 9/10 4031 days 2%
M Sicard 7/10 4035 days 2%
John Helle 9/10 4046 days 2%
Thomas Stopp 9/10 4053 days 2%
Ruud Kapteyn 7/10 4059 days 2%
Michael and Tanja Kreugel 10/10 4062 days 2%
Arran J 5/10 4084 days 2%
Stephen O'Connor 9/10 4084 days 2%
csziegler 10/10 4099 days 2%
katharinatum 9/10 4099 days 2%
marcol 9/10 4100 days 2%
marijad 10/10 4103 days 2%
martint 10/10 4108 days 2%
koellner 9/10 4113 days 2%
The_Chaplins 10/10 4115 days 2%
alasiac 10/10 4115 days 2%
Melanie Bielefeld 10/10 4117 days 2%
kencook 10/10 4119 days 2%
Mark Jenkins 9/10 4123 days 2%
Deede K 8/10 4123 days 2%
Louis Duhaime 8/10 4126 days 2%
Eimear Doyle 9/10 4127 days 2%
Tillener 8/10 4141 days 2%
Anna 9/10 4145 days 2%
Francesca 8/10 4160 days 2%
waters811 10/10 4206 days 2%
alanvn 9/10 4228 days 2%
kindel 9/10 4241 days 2%
Rose and Jess Damon and Esler 10/10 4268 days 2%
johnst 10/10 4359 days 2%
Sally477 9/10 4360 days 2%
Neal 10/10 4361 days 2%
KjellR 8/10 4361 days 2%
Ronny 6/10 4363 days 2%
Sarah_rae 8/10 4375 days 2%
MundschanGermany 10/10 4375 days 2%
NatasjaV 9/10 4377 days 2%
JimmyK 8/10 4377 days 2%
Joery 9/10 4383 days 2%
Stefanie 9/10 4384 days 2%
robix 9/10 4385 days 2%
Lynn White 8/10 4386 days 2%
Melissa Gillespie 10/10 4390 days 2%
amyd 9/10 4390 days 2%
Tolsten 10/10 4391 days 2%
Kelly 8/10 4392 days 2%
Steven 8/10 4393 days 2%
CarleyJ 9/10 4393 days 2%
Sabine 10/10 4396 days 2%
Eileen Harris 8/10 4398 days 2%
henriettalee 8/10 4401 days 2%
IreneF 9/10 4402 days 2%
FeliciaY 9/10 4404 days 2%
Kristin 10/10 4408 days 2%
Carly 9/10 4410 days 2%
Conway 9/10 4410 days 2%
niall stephenson 10/10 4416 days 2%
Camilia 9/10 4421 days 2%
De Kievit 8/10 4423 days 2%
Klalis 10/10 4424 days 2%
Chris 10/10 4424 days 2%
John 9/10 4429 days 2%
Foost 8/10 4431 days 2%
Rosa 9/10 4432 days 2%
LeaciaS 8/10 4439 days 2%
PhillS 8/10 4440 days 2%
Claudia 8/10 4444 days 2%
Ofer 10/10 4445 days 2%
BenjaminAustralia 9/10 4449 days 2%
JulianeH 6/10 4462 days 2%
Priyanka 10/10 4468 days 2%
Ellen 10/10 4473 days 2%
Simon 10/10 4478 days 2%
Brian Spinks 9/10 4478 days 2%
Alex Olzheim 10/10 4482 days 2%
Susie Wang 10/10 4487 days 2%
Mathew 10/10 4494 days 2%
Rebecca Kenning 10/10 4498 days 2%
angusb 9/10 4515 days 2%
Stuart Gross 9/10 4524 days 2%
Hans van der Linden 9/10 4526 days 2%
Jessie 10/10 4533 days 2%
Emilie 10/10 4534 days 2%
HollyB 10/10 4541 days 2%
Anna 10/10 4557 days 2%
Rebecca 9/10 4557 days 2%
Michaela 9/10 4570 days 2%
Katerina 10/10 4578 days 2%
Gray 9/10 4595 days 2%
Christine 8/10 4608 days 2%
Christine 8/10 4611 days 2%
Toby 10/10 4731 days 2%
Daniel 10/10 4739 days 2%
Stewart 9/10 4742 days 2%
Emily Houston 8/10 4756 days 2%
Jody 7/10 4771 days 2%
Roger & Margaret 8/10 4773 days 2%
Nathan Perkins 8/10 4778 days 2%
Melissa 10/10 4795 days 2%
Paul Cowie 10/10 4834 days 2%
Lena 8/10 4837 days 2%
Edwin 9/10 4840 days 2%
caroline 9/10 4844 days 2%
Stevenson 10/10 5094 days 2%
Anita 8/10 5096 days 2%
Jacob Mille 10/10 5103 days 2%
Berke 10/10 5124 days 2%
Madeleine 10/10 5124 days 2%
Rogier 5/10 5125 days 2%
Wendy 5/10 5129 days 2%
Sonja 8/10 5136 days 2%
Hennielene 9/10 5137 days 2%
Kate&Steve Jones 9/10 5137 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitre Peak Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Mitre Peak Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitre Peak Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.00%
198 -4.02%
199 -4.04%
200 -4.06%
201 -4.08%
202 -4.10%
203 -4.12%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.