Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitre Peak Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitre Peak Cruises

Valid Reviews

221 Valid Reviews

The Mitre Peak Cruises experience has a total of 222 reviews. There are 221 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 221 valid reviews:

Rating Count Percentage
10/10 72
33%
9/10 76
34%
8/10 53
24%
7/10 12
5%
6/10 4
2%
5/10 3
1%
4/10 1
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.46% Average

The raw data average (mean) for all the Mitre Peak Cruises valid reviews is 88.46% and is based on 221 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

180 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 221 valid reviews, the experience has 180 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 face-to-face reviews:

Rating Count Percentage
10/10 49
27%
9/10 61
34%
8/10 51
28%
7/10 12
7%
6/10 4
2%
5/10 2
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Mitre Peak Cruises face-to-face reviews is 87.17% and is based on 180 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andrew Hammond 10/10 418 days 72.31 100%
Patrick and Valerie 10/10 1350 days true 4.5 6%
Ingrid Kiselka 8/10 1367 days true 4.24 6%
Monique 10/10 1384 days true 4.43 6%
Eveet De Beleir 8/10 1404 days true 4.18 6%
Sandra Reynders 9/10 1420 days true 4.36 6%
Danny 10/10 1434 days true 4.34 6%
Marion Geillon 9/10 1672 days true 3.87 5%
Jason Smith 10/10 1672 days true 3.87 5%
Anne Bouwman 8/10 1677 days true 3.67 5%
Navina 7/10 1687 days true 3.5 5%
Rachel Denham 9/10 1693 days 3.83 5%
Alex 10/10 1706 days true 3.8 5%
Eileen Klinkmuller 7/10 1708 days true 3.46 5%
Pieter-Jan V 10/10 1726 days 3.77 5%
Dorothy 10/10 1728 days true 3.76 5%
Marcus and Claudia 8/10 1742 days true 3.55 5%
Monika Dippel 8/10 1772 days true 3.49 5%
KapaOPango 10/10 1789 days 3.64 5%
Alexis Leneveu 9/10 2130 days 2.97 4%
Jan-Peter Stripp 8/10 2397 days true 2.33 3%
James Betz 9/10 2400 days true 2.45 3%
Penny Lee 7/10 2402 days true 2.22 3%
Jeroen Suijlang 6/10 2402 days true 2.03 3%
Ennico 10/10 2441 days true 2.37 3%
Becky Davis 9/10 2456 days true 2.34 3%
Wouter Bosch 8/10 2470 days true 2.19 3%
Grantygrant 10/10 2763 days 1.74 2%
Rainer 9/10 2769 days true 1.72 2%
Clarissa Hanck 9/10 2769 days true 1.72 2%
Audrey Ripoche 4/10 2770 days true 1.36 2%
Malgorzata 9/10 2798 days true 1.67 2%
Przemystaw Tymizyszyn 8/10 2798 days true 1.58 2%
Raquel 8/10 2801 days true 1.58 2%
Fernando Martin 8/10 2801 days true 1.58 2%
Jonas Schelbert 7/10 2802 days true 1.51 2%
Tobias Sowade 8/10 2820 days true 1.54 2%
Matthew H 10/10 2853 days 1.56 2%
M Natterser 9/10 2872 days true 1.52 2%
Andreas and Christine and Nora Busch 9/10 2883 days true 1.5 2%
Alex Laidlaw 10/10 2891 days true 1.49 2%
Anna 8/10 3125 days true 0.98 1%
Sally Gordie 9/10 3146 days true 0.99 1%
Armin Boehmer 10/10 3154 days true 0.97 1%
Richard Rite 10/10 3155 days true 0.97 1%
Alex Ross 10/10 3155 days true 0.97 1%
Martin Guillaume 8/10 3155 days true 0.92 1%
sidcupjon 9/10 3159 days 0.96 1%
kiwifrenchy 9/10 3159 days 0.96 1%
Jill Boruff 9/10 3159 days true 0.96 1%
Erik 10/10 3161 days true 0.96 1%
Brasier 8/10 3165 days true 0.9 1%
Harald 8/10 3168 days true 0.9 1%
Martin & Dee Bellarby 10/10 3169 days true 0.94 1%
Tim & Judith 8/10 3171 days true 0.89 1%
Erik Poirer 8/10 3173 days true 0.89 1%
Mary Mitchell 8/10 3173 days true 0.89 1%
Aoife Lillis 9/10 3176 days true 0.93 1%
John Hughes 9/10 3180 days true 0.92 1%
Louis Smit 7/10 3183 days true 0.83 1%
Jackie & Ray 7/10 3201 days true 0.8 1%
CMJ 9/10 3219 days 0.84 1%
Sebastian 8/10 3259 days true 0.73 1%
Josh 9/10 3262 days true 0.76 1%
jule 10/10 3280 days 0.72 1%
Res Kormann 8/10 3482 days true 0.31 0%
David Taylor 9/10 3499 days true 0.3 0%
Stefan Schmitz 10/10 3507 days true 0.28 0%
Helen Evans 9/10 3508 days true 0.28 0%
Mark Vass 8/10 3510 days true 0.26 0%
Andreas 9/10 3510 days true 0.27 0%
Jacob 8/10 3512 days true 0.26 0%
Kornelia Kirf 9/10 3515 days true 0.26 0%
Gerstmann 9/10 3519 days true 0.26 0%
Chris 9/10 3519 days true 0.26 0%
Mannebach & Siejert 8/10 3522 days true 0.24 0%
E C Frans 10/10 3523 days true 0.25 0%
Daniela Borter 8/10 3526 days true 0.23 0%
Natthien Le Gall 9/10 3526 days true 0.24 0%
Cesar 9/10 3530 days true 0.23 0%
Hartmut Tonner 9/10 3531 days true 0.23 0%
Jacqueline Comer 9/10 3532 days true 0.23 0%
Derek McLoughlin 9/10 3532 days true 0.23 0%
Manuela Manns 6/10 3538 days true 0.18 0%
Gerd Pagel 10/10 3538 days true 0.22 0%
John Brand 8/10 3539 days true 0.21 0%
Andy 7/10 3540 days true 0.2 0%
Jues Lueg 9/10 3540 days true 0.22 0%
Dana Pagliarini 7/10 3541 days true 0.19 0%
Ruben and Jetske 9/10 3543 days true 0.21 0%
Barbara 8/10 3546 days true 0.19 0%
Sue Haward 10/10 3548 days true 0.2 0%
Wijnhoven 8/10 3550 days true 0.19 0%
Barbara Koegel 9/10 3550 days true 0.2 0%
Madlen & Inna 10/10 3552 days true 0.19 0%
mmallen 10/10 3615 days 0.07 0%
alku83 10/10 3645 days 0.01 0%
KAA 10/10 3676 days 0.0 0%
penz 9/10 3767 days 0.0 0%
koster 9/10 3823 days true 0.0 0%
BelindaT 10/10 3836 days true 0.0 0%
nuwee 10/10 3859 days 0.0 0%
Birgit Farwig 10/10 3871 days true 0.0 0%
Jesper Sch 7/10 3872 days true 0.0 0%
Polil 9/10 3876 days true 0.0 0%
Matthias & Ceristiane 8/10 3877 days true 0.0 0%
hughesW 9/10 3890 days true 0.0 0%
Ian Watson 10/10 3891 days true 0.0 0%
Hans Suess 9/10 3896 days true 0.0 0%
M Sicard 7/10 3900 days true 0.0 0%
John Helle 9/10 3911 days true 0.0 0%
Thomas Stopp 9/10 3918 days true 0.0 0%
Ruud Kapteyn 7/10 3924 days true 0.0 0%
Michael and Tanja Kreugel 10/10 3927 days true 0.0 0%
Arran J 5/10 3949 days 0.0 0%
Stephen O'Connor 9/10 3949 days 0.0 0%
csziegler 10/10 3964 days true 0.0 0%
katharinatum 9/10 3964 days true 0.0 0%
marcol 9/10 3965 days true 0.0 0%
marijad 10/10 3968 days true 0.0 0%
martint 10/10 3973 days true 0.0 0%
koellner 9/10 3978 days true 0.0 0%
The_Chaplins 10/10 3980 days 0.0 0%
alasiac 10/10 3980 days true 0.0 0%
Melanie Bielefeld 10/10 3982 days true 0.0 0%
kencook 10/10 3984 days true 0.0 0%
Mark Jenkins 9/10 3988 days true 0.0 0%
Deede K 8/10 3988 days true 0.0 0%
Louis Duhaime 8/10 3991 days true 0.0 0%
Eimear Doyle 9/10 3992 days true 0.0 0%
Tillener 8/10 4006 days true 0.0 0%
Anna 9/10 4010 days 0.0 0%
Francesca 8/10 4025 days true 0.0 0%
waters811 10/10 4070 days 0.0 0%
alanvn 9/10 4092 days true 0.0 0%
kindel 9/10 4105 days true 0.0 0%
Rose and Jess Damon and Esler 10/10 4132 days 0.0 0%
johnst 10/10 4224 days true 0.0 0%
Sally477 9/10 4224 days 0.0 0%
Neal 10/10 4225 days 0.0 0%
KjellR 8/10 4226 days true 0.0 0%
Ronny 6/10 4228 days true 0.0 0%
Sarah_rae 8/10 4240 days true 0.0 0%
MundschanGermany 10/10 4240 days true 0.0 0%
NatasjaV 9/10 4242 days true 0.0 0%
JimmyK 8/10 4242 days true 0.0 0%
Joery 9/10 4247 days true 0.0 0%
Stefanie 9/10 4249 days true 0.0 0%
robix 9/10 4250 days 0.0 0%
Lynn White 8/10 4250 days 0.0 0%
Melissa Gillespie 10/10 4255 days 0.0 0%
amyd 9/10 4255 days 0.0 0%
Tolsten 10/10 4255 days true 0.0 0%
Kelly 8/10 4256 days true 0.0 0%
Steven 8/10 4258 days true 0.0 0%
CarleyJ 9/10 4258 days true 0.0 0%
Sabine 10/10 4260 days true 0.0 0%
Eileen Harris 8/10 4262 days 0.0 0%
henriettalee 8/10 4265 days true 0.0 0%
IreneF 9/10 4267 days true 0.0 0%
FeliciaY 9/10 4269 days true 0.0 0%
Kristin 10/10 4272 days true 0.0 0%
Carly 9/10 4274 days true 0.0 0%
Conway 9/10 4274 days true 0.0 0%
niall stephenson 10/10 4281 days 0.0 0%
Camilia 9/10 4286 days true 0.0 0%
De Kievit 8/10 4287 days true 0.0 0%
Klalis 10/10 4288 days true 0.0 0%
Chris 10/10 4288 days true 0.0 0%
John 9/10 4293 days true 0.0 0%
Foost 8/10 4296 days true 0.0 0%
Rosa 9/10 4297 days true 0.0 0%
LeaciaS 8/10 4304 days true 0.0 0%
PhillS 8/10 4305 days true 0.0 0%
Claudia 8/10 4308 days true 0.0 0%
Ofer 10/10 4310 days 0.0 0%
BenjaminAustralia 9/10 4314 days true 0.0 0%
JulianeH 6/10 4327 days true 0.0 0%
Priyanka 10/10 4332 days 0.0 0%
Ellen 10/10 4337 days true 0.0 0%
Simon 10/10 4342 days true 0.0 0%
Brian Spinks 9/10 4342 days 0.0 0%
Alex Olzheim 10/10 4346 days 0.0 0%
Susie Wang 10/10 4352 days 0.0 0%
Mathew 10/10 4358 days true 0.0 0%
Rebecca Kenning 10/10 4362 days 0.0 0%
angusb 9/10 4380 days 0.0 0%
Stuart Gross 9/10 4388 days 0.0 0%
Hans van der Linden 9/10 4390 days 0.0 0%
Jessie 10/10 4397 days 0.0 0%
Emilie 10/10 4398 days true 0.0 0%
HollyB 10/10 4406 days 0.0 0%
Anna 10/10 4421 days true 0.0 0%
Rebecca 9/10 4421 days true 0.0 0%
Michaela 9/10 4434 days true 0.0 0%
Katerina 10/10 4442 days true 0.0 0%
Gray 9/10 4459 days true 0.0 0%
Christine 8/10 4472 days true 0.0 0%
Christine 8/10 4476 days true 0.0 0%
Toby 10/10 4596 days true 0.0 0%
Daniel 10/10 4604 days true 0.0 0%
Stewart 9/10 4607 days true 0.0 0%
Emily Houston 8/10 4621 days true 0.0 0%
Jody 7/10 4636 days true 0.0 0%
Roger & Margaret 8/10 4638 days true 0.0 0%
Nathan Perkins 8/10 4643 days true 0.0 0%
Melissa 10/10 4660 days true 0.0 0%
Paul Cowie 10/10 4699 days true 0.0 0%
Lena 8/10 4702 days true 0.0 0%
Edwin 9/10 4705 days true 0.0 0%
caroline 9/10 4709 days true 0.0 0%
Stevenson 10/10 4958 days true 0.0 0%
Anita 8/10 4960 days true 0.0 0%
Jacob Mille 10/10 4967 days true 0.0 0%
Berke 10/10 4989 days true 0.0 0%
Madeleine 10/10 4989 days true 0.0 0%
Rogier 5/10 4990 days true 0.0 0%
Wendy 5/10 4994 days true 0.0 0%
Sonja 8/10 5001 days true 0.0 0%
Hennielene 9/10 5002 days true 0.0 0%
Kate&Steve Jones 9/10 5002 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitre Peak Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.75% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Mitre Peak Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitre Peak Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.69%
198 -3.71%
199 -3.73%
200 -3.75%
201 -3.76%
202 -3.78%
203 -3.80%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.