Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitre Peak Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitre Peak Cruises

Valid Reviews

221 Valid Reviews

The Mitre Peak Cruises experience has a total of 222 reviews. There are 221 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 221 valid reviews:

Rating Count Percentage
10/10 72
33%
9/10 76
34%
8/10 53
24%
7/10 12
5%
6/10 4
2%
5/10 3
1%
4/10 1
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.46% Average

The raw data average (mean) for all the Mitre Peak Cruises valid reviews is 88.46% and is based on 221 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

180 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 221 valid reviews, the experience has 180 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 face-to-face reviews:

Rating Count Percentage
10/10 49
27%
9/10 61
34%
8/10 51
28%
7/10 12
7%
6/10 4
2%
5/10 2
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Mitre Peak Cruises face-to-face reviews is 87.17% and is based on 180 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andrew Hammond 10/10 338 days 81.9 100%
Patrick and Valerie 10/10 1269 days true 4.66 6%
Ingrid Kiselka 8/10 1286 days true 4.39 5%
Monique 10/10 1303 days true 4.59 6%
Eveet De Beleir 8/10 1323 days true 4.33 5%
Sandra Reynders 9/10 1339 days true 4.52 6%
Danny 10/10 1353 days true 4.5 5%
Marion Geillon 9/10 1591 days true 4.03 5%
Jason Smith 10/10 1591 days true 4.03 5%
Anne Bouwman 8/10 1596 days true 3.82 5%
Navina 7/10 1606 days true 3.64 4%
Rachel Denham 9/10 1612 days 3.99 5%
Alex 10/10 1625 days true 3.96 5%
Eileen Klinkmuller 7/10 1627 days true 3.6 4%
Pieter-Jan V 10/10 1645 days 3.92 5%
Dorothy 10/10 1647 days true 3.92 5%
Marcus and Claudia 8/10 1661 days true 3.7 5%
Monika Dippel 8/10 1691 days true 3.64 4%
KapaOPango 10/10 1708 days 3.8 5%
Alexis Leneveu 9/10 2049 days 3.13 4%
Jan-Peter Stripp 8/10 2316 days true 2.48 3%
James Betz 9/10 2319 days true 2.6 3%
Penny Lee 7/10 2321 days true 2.37 3%
Jeroen Suijlang 6/10 2321 days true 2.16 3%
Ennico 10/10 2360 days true 2.52 3%
Becky Davis 9/10 2375 days true 2.5 3%
Wouter Bosch 8/10 2389 days true 2.34 3%
Grantygrant 10/10 2682 days 1.89 2%
Rainer 9/10 2688 days true 1.88 2%
Clarissa Hanck 9/10 2688 days true 1.88 2%
Audrey Ripoche 4/10 2689 days true 1.49 2%
Malgorzata 9/10 2717 days true 1.83 2%
Przemystaw Tymizyszyn 8/10 2717 days true 1.73 2%
Raquel 8/10 2720 days true 1.73 2%
Fernando Martin 8/10 2720 days true 1.73 2%
Jonas Schelbert 7/10 2721 days true 1.65 2%
Tobias Sowade 8/10 2739 days true 1.69 2%
Matthew H 10/10 2772 days 1.72 2%
M Natterser 9/10 2791 days true 1.68 2%
Andreas and Christine and Nora Busch 9/10 2802 days true 1.66 2%
Alex Laidlaw 10/10 2810 days true 1.64 2%
Anna 8/10 3045 days true 1.12 1%
Sally Gordie 9/10 3065 days true 1.14 1%
Armin Boehmer 10/10 3073 days true 1.13 1%
Richard Rite 10/10 3074 days true 1.13 1%
Alex Ross 10/10 3074 days true 1.13 1%
Martin Guillaume 8/10 3074 days true 1.07 1%
sidcupjon 9/10 3078 days 1.12 1%
kiwifrenchy 9/10 3078 days 1.12 1%
Jill Boruff 9/10 3078 days true 1.12 1%
Erik 10/10 3080 days true 1.12 1%
Brasier 8/10 3084 days true 1.05 1%
Harald 8/10 3087 days true 1.05 1%
Martin & Dee Bellarby 10/10 3088 days true 1.1 1%
Tim & Judith 8/10 3090 days true 1.04 1%
Erik Poirer 8/10 3092 days true 1.04 1%
Mary Mitchell 8/10 3092 days true 1.04 1%
Aoife Lillis 9/10 3095 days true 1.09 1%
John Hughes 9/10 3099 days true 1.08 1%
Louis Smit 7/10 3102 days true 0.98 1%
Jackie & Ray 7/10 3120 days true 0.94 1%
CMJ 9/10 3138 days 1.0 1%
Sebastian 8/10 3178 days true 0.88 1%
Josh 9/10 3181 days true 0.92 1%
jule 10/10 3199 days 0.88 1%
Res Kormann 8/10 3402 days true 0.46 1%
David Taylor 9/10 3418 days true 0.45 1%
Stefan Schmitz 10/10 3426 days true 0.44 1%
Helen Evans 9/10 3427 days true 0.44 1%
Mark Vass 8/10 3429 days true 0.41 1%
Andreas 9/10 3429 days true 0.43 1%
Jacob 8/10 3431 days true 0.41 0%
Kornelia Kirf 9/10 3434 days true 0.42 1%
Gerstmann 9/10 3438 days true 0.41 1%
Chris 9/10 3438 days true 0.41 1%
Mannebach & Siejert 8/10 3441 days true 0.39 0%
E C Frans 10/10 3442 days true 0.41 0%
Daniela Borter 8/10 3445 days true 0.38 0%
Natthien Le Gall 9/10 3445 days true 0.4 0%
Cesar 9/10 3449 days true 0.39 0%
Hartmut Tonner 9/10 3450 days true 0.39 0%
Jacqueline Comer 9/10 3451 days true 0.39 0%
Derek McLoughlin 9/10 3451 days true 0.39 0%
Manuela Manns 6/10 3457 days true 0.31 0%
Gerd Pagel 10/10 3457 days true 0.38 0%
John Brand 8/10 3458 days true 0.36 0%
Andy 7/10 3459 days true 0.34 0%
Jues Lueg 9/10 3459 days true 0.37 0%
Dana Pagliarini 7/10 3460 days true 0.34 0%
Ruben and Jetske 9/10 3462 days true 0.37 0%
Barbara 8/10 3465 days true 0.34 0%
Sue Haward 10/10 3467 days true 0.36 0%
Wijnhoven 8/10 3469 days true 0.34 0%
Barbara Koegel 9/10 3469 days true 0.35 0%
Madlen & Inna 10/10 3471 days true 0.35 0%
mmallen 10/10 3534 days 0.23 0%
alku83 10/10 3564 days 0.17 0%
KAA 10/10 3595 days 0.11 0%
penz 9/10 3687 days 0.0 0%
koster 9/10 3743 days true 0.0 0%
BelindaT 10/10 3756 days true 0.0 0%
nuwee 10/10 3778 days 0.0 0%
Birgit Farwig 10/10 3790 days true 0.0 0%
Jesper Sch 7/10 3791 days true 0.0 0%
Polil 9/10 3795 days true 0.0 0%
Matthias & Ceristiane 8/10 3796 days true 0.0 0%
hughesW 9/10 3809 days true 0.0 0%
Ian Watson 10/10 3810 days true 0.0 0%
Hans Suess 9/10 3815 days true 0.0 0%
M Sicard 7/10 3819 days true 0.0 0%
John Helle 9/10 3830 days true 0.0 0%
Thomas Stopp 9/10 3837 days true 0.0 0%
Ruud Kapteyn 7/10 3843 days true 0.0 0%
Michael and Tanja Kreugel 10/10 3846 days true 0.0 0%
Arran J 5/10 3868 days 0.0 0%
Stephen O'Connor 9/10 3868 days 0.0 0%
csziegler 10/10 3883 days true 0.0 0%
katharinatum 9/10 3883 days true 0.0 0%
marcol 9/10 3884 days true 0.0 0%
marijad 10/10 3887 days true 0.0 0%
martint 10/10 3892 days true 0.0 0%
koellner 9/10 3897 days true 0.0 0%
The_Chaplins 10/10 3899 days 0.0 0%
alasiac 10/10 3899 days true 0.0 0%
Melanie Bielefeld 10/10 3901 days true 0.0 0%
kencook 10/10 3903 days true 0.0 0%
Mark Jenkins 9/10 3907 days true 0.0 0%
Deede K 8/10 3907 days true 0.0 0%
Louis Duhaime 8/10 3910 days true 0.0 0%
Eimear Doyle 9/10 3911 days true 0.0 0%
Tillener 8/10 3925 days true 0.0 0%
Anna 9/10 3929 days 0.0 0%
Francesca 8/10 3944 days true 0.0 0%
waters811 10/10 3990 days 0.0 0%
alanvn 9/10 4012 days true 0.0 0%
kindel 9/10 4025 days true 0.0 0%
Rose and Jess Damon and Esler 10/10 4052 days 0.0 0%
johnst 10/10 4143 days true 0.0 0%
Sally477 9/10 4143 days 0.0 0%
Neal 10/10 4144 days 0.0 0%
KjellR 8/10 4145 days true 0.0 0%
Ronny 6/10 4147 days true 0.0 0%
Sarah_rae 8/10 4159 days true 0.0 0%
MundschanGermany 10/10 4159 days true 0.0 0%
NatasjaV 9/10 4161 days true 0.0 0%
JimmyK 8/10 4161 days true 0.0 0%
Joery 9/10 4166 days true 0.0 0%
Stefanie 9/10 4168 days true 0.0 0%
robix 9/10 4169 days 0.0 0%
Lynn White 8/10 4169 days 0.0 0%
Melissa Gillespie 10/10 4174 days 0.0 0%
amyd 9/10 4174 days 0.0 0%
Tolsten 10/10 4174 days true 0.0 0%
Kelly 8/10 4175 days true 0.0 0%
Steven 8/10 4177 days true 0.0 0%
CarleyJ 9/10 4177 days true 0.0 0%
Sabine 10/10 4179 days true 0.0 0%
Eileen Harris 8/10 4181 days 0.0 0%
henriettalee 8/10 4184 days true 0.0 0%
IreneF 9/10 4186 days true 0.0 0%
FeliciaY 9/10 4188 days true 0.0 0%
Kristin 10/10 4191 days true 0.0 0%
Carly 9/10 4193 days true 0.0 0%
Conway 9/10 4193 days true 0.0 0%
niall stephenson 10/10 4200 days 0.0 0%
Camilia 9/10 4205 days true 0.0 0%
De Kievit 8/10 4206 days true 0.0 0%
Klalis 10/10 4207 days true 0.0 0%
Chris 10/10 4207 days true 0.0 0%
John 9/10 4212 days true 0.0 0%
Foost 8/10 4215 days true 0.0 0%
Rosa 9/10 4216 days true 0.0 0%
LeaciaS 8/10 4223 days true 0.0 0%
PhillS 8/10 4224 days true 0.0 0%
Claudia 8/10 4227 days true 0.0 0%
Ofer 10/10 4229 days 0.0 0%
BenjaminAustralia 9/10 4233 days true 0.0 0%
JulianeH 6/10 4246 days true 0.0 0%
Priyanka 10/10 4252 days 0.0 0%
Ellen 10/10 4256 days true 0.0 0%
Simon 10/10 4261 days true 0.0 0%
Brian Spinks 9/10 4261 days 0.0 0%
Alex Olzheim 10/10 4265 days 0.0 0%
Susie Wang 10/10 4271 days 0.0 0%
Mathew 10/10 4277 days true 0.0 0%
Rebecca Kenning 10/10 4281 days 0.0 0%
angusb 9/10 4299 days 0.0 0%
Stuart Gross 9/10 4307 days 0.0 0%
Hans van der Linden 9/10 4309 days 0.0 0%
Jessie 10/10 4316 days 0.0 0%
Emilie 10/10 4317 days true 0.0 0%
HollyB 10/10 4325 days 0.0 0%
Anna 10/10 4340 days true 0.0 0%
Rebecca 9/10 4340 days true 0.0 0%
Michaela 9/10 4353 days true 0.0 0%
Katerina 10/10 4361 days true 0.0 0%
Gray 9/10 4378 days true 0.0 0%
Christine 8/10 4391 days true 0.0 0%
Christine 8/10 4395 days true 0.0 0%
Toby 10/10 4515 days true 0.0 0%
Daniel 10/10 4523 days true 0.0 0%
Stewart 9/10 4526 days true 0.0 0%
Emily Houston 8/10 4540 days true 0.0 0%
Jody 7/10 4555 days true 0.0 0%
Roger & Margaret 8/10 4557 days true 0.0 0%
Nathan Perkins 8/10 4562 days true 0.0 0%
Melissa 10/10 4579 days true 0.0 0%
Paul Cowie 10/10 4618 days true 0.0 0%
Lena 8/10 4621 days true 0.0 0%
Edwin 9/10 4624 days true 0.0 0%
caroline 9/10 4628 days true 0.0 0%
Stevenson 10/10 4878 days true 0.0 0%
Anita 8/10 4880 days true 0.0 0%
Jacob Mille 10/10 4887 days true 0.0 0%
Berke 10/10 4908 days true 0.0 0%
Madeleine 10/10 4908 days true 0.0 0%
Rogier 5/10 4909 days true 0.0 0%
Wendy 5/10 4913 days true 0.0 0%
Sonja 8/10 4920 days true 0.0 0%
Hennielene 9/10 4921 days true 0.0 0%
Kate&Steve Jones 9/10 4921 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitre Peak Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.15% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Mitre Peak Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitre Peak Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -2.12%
198 -2.13%
199 -2.14%
200 -2.15%
201 -2.16%
202 -2.17%
203 -2.18%
……

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.