Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 5193 days | 96% |
| T J Andrews | 8/10 | 5574 days | 96% |
| Sandie Chan | 10/10 | 5969 days | 100% |
| Matty Boombatty | 10/10 | 6076 days | 100% |
| NicolaW | 10/10 | 6221 days | 100% |
| Laura | 7/10 | 6226 days | 87% |
| annma | 7/10 | 6230 days | 87% |
| CatherineA | 4/10 | 6252 days | 36% |
| CarolineZ | 7/10 | 6255 days | 87% |
| IngeB1 | 6/10 | 6256 days | 75% |
| EstherD | 7/10 | 6256 days | 87% |
| FloorN | 6/10 | 6256 days | 75% |
| Jows | 7/10 | 6265 days | 87% |
| SonnyL | 10/10 | 6270 days | 100% |
| LucyS | 10/10 | 6270 days | 100% |
| MattF | 7/10 | 6276 days | 87% |
| ClaudiaK | 5/10 | 6278 days | 56% |
| Jen | 9/10 | 6278 days | 98% |
| RachaelO | 10/10 | 6279 days | 100% |
| NinaH1 | 7/10 | 6279 days | 87% |
| Katy | 8/10 | 6279 days | 96% |
| Marianne | 7/10 | 6279 days | 87% |
| Debbie | 8/10 | 6279 days | 96% |
| Michelle | 9/10 | 6279 days | 98% |
| Miguel | 8/10 | 6279 days | 96% |
| Rachel | 8/10 | 6301 days | 96% |
| Saskia | 7/10 | 6301 days | 87% |
| Bernhard | 4/10 | 6301 days | 36% |
| Annemyn | 7/10 | 6301 days | 87% |
| Chris | 6/10 | 6301 days | 75% |
| Dan | 7/10 | 6302 days | 87% |
| Sally | 8/10 | 6302 days | 96% |
| Rosseel | 10/10 | 6302 days | 100% |
| Shona | 8/10 | 6302 days | 96% |
| Chooi | 7/10 | 6303 days | 87% |
| Soong | 7/10 | 6303 days | 87% |
| Lee | 6/10 | 6303 days | 75% |
| Hazel | 8/10 | 6303 days | 96% |
| Amy | 8/10 | 6303 days | 96% |
| louisa | 7/10 | 6304 days | 87% |
| Hironori | 7/10 | 6305 days | 87% |
| Christian | 7/10 | 6347 days | 87% |
| Liekens | 9/10 | 6349 days | 98% |
| Paula | 8/10 | 6354 days | 96% |
| jfletch | 8/10 | 6359 days | 96% |
| Junko | 6/10 | 6360 days | 75% |
| Teresa | 10/10 | 6360 days | 100% |
| Lisa | 7/10 | 6360 days | 87% |
| siobhan | 7/10 | 6362 days | 87% |
| Evelyn | 10/10 | 6363 days | 100% |
| Ben | 10/10 | 6369 days | 100% |
| Andy | 7/10 | 6392 days | 87% |
| Kevin Donaldson | 2/10 | 6401 days | 0% |
| David | 10/10 | 6403 days | 100% |
| Chris | 10/10 | 6404 days | 100% |
| Lara | 8/10 | 6406 days | 96% |
| Kay | 10/10 | 6408 days | 100% |
| Niamh | 7/10 | 6415 days | 87% |
| John Paul | 8/10 | 6424 days | 96% |
| Jimmy | 7/10 | 6426 days | 87% |
| Sarah | 4/10 | 6426 days | 36% |
| sabine | 10/10 | 6426 days | 100% |
| Laura | 7/10 | 6435 days | 87% |
| Elisabeth | 10/10 | 6435 days | 100% |
| Jenny | 10/10 | 6439 days | 100% |
| Amy Shields | 8/10 | 6439 days | 96% |
| Louise | 7/10 | 6448 days | 87% |
| Danna | 8/10 | 6468 days | 96% |
| Helen | 7/10 | 6477 days | 87% |
| Dean Field | 2/10 | 6601 days | 0% |
| Joanne M | 8/10 | 6605 days | 96% |
| Jeppe Fischer | 8/10 | 6605 days | 96% |
| Paul Cotter | 8/10 | 6605 days | 96% |
| Camilla | 7/10 | 6605 days | 87% |
| John | 8/10 | 6605 days | 96% |
| Kristin | 8/10 | 6605 days | 96% |
| Anna | 9/10 | 6606 days | 98% |
| Thibault | 7/10 | 6608 days | 87% |
| Leila | 8/10 | 6609 days | 96% |
| Sam | 8/10 | 6615 days | 96% |
| Claire | 8/10 | 6615 days | 96% |
| Rachael Hawson | 7/10 | 6615 days | 87% |
| Sarah Maudsley | 7/10 | 6615 days | 87% |
| Terri Williams | 8/10 | 6616 days | 96% |
| Kelly Noirin | 8/10 | 6616 days | 96% |
| Therese Axelsson | 4/10 | 6619 days | 36% |
| Stephen | 5/10 | 6620 days | 56% |
| Sabine | 9/10 | 6620 days | 98% |
| Hendrik | 8/10 | 6621 days | 96% |
| Lizzy | 9/10 | 6621 days | 98% |
| Tina Daly | 6/10 | 6621 days | 75% |
| Silvia | 8/10 | 6626 days | 96% |
| George Clark | 8/10 | 6626 days | 96% |
| Stephanie | 10/10 | 6641 days | 100% |
| Audrey | 10/10 | 6641 days | 100% |
| Hanna | 8/10 | 6642 days | 96% |
| Maree | 8/10 | 6642 days | 96% |
| Daniel | 8/10 | 6642 days | 96% |
| Orlaith | 8/10 | 6642 days | 96% |
| Lisa | 9/10 | 6642 days | 98% |
| John | 10/10 | 6643 days | 100% |
| Minke | 8/10 | 6643 days | 96% |
| Marigold | 7/10 | 6657 days | 87% |
| Debbie | 8/10 | 6665 days | 96% |
| Line Oehlinschloger | 9/10 | 6668 days | 98% |
| Andre Obineche | 8/10 | 6669 days | 96% |
| Laura Sutton | 7/10 | 6669 days | 87% |
| Warren | 8/10 | 6669 days | 96% |
| Assaf Kadury | 8/10 | 6669 days | 96% |
| Julia | 7/10 | 6669 days | 87% |
| Alannah McGurk | 10/10 | 6670 days | 100% |
| Alex | 8/10 | 6671 days | 96% |
| Jeroen | 8/10 | 6671 days | 96% |
| Mette de Graap | 8/10 | 6671 days | 96% |
| Paula Smith | 6/10 | 6672 days | 75% |
| Nick and Barbara | 10/10 | 6672 days | 100% |
| David | 8/10 | 6675 days | 96% |
| Daniela | 7/10 | 6675 days | 87% |
| Sarah | 8/10 | 6675 days | 96% |
| Andrew | 8/10 | 6676 days | 96% |
| Aggie Taug | 8/10 | 6677 days | 96% |
| Jonathan | 9/10 | 6677 days | 98% |
| Kay | 9/10 | 6700 days | 98% |
| Gerber Liselotte | 8/10 | 6703 days | 96% |
| Daphne | 8/10 | 6705 days | 96% |
| marion | 8/10 | 6710 days | 96% |
| Linda | 7/10 | 6710 days | 87% |
| Fiona | 8/10 | 6710 days | 96% |
| Rich | 8/10 | 6710 days | 96% |
| Ann | 8/10 | 6711 days | 96% |
| Christine | 8/10 | 6714 days | 96% |
| Juliana | 9/10 | 6714 days | 98% |
| Tom Clements | 7/10 | 6719 days | 87% |
| Martina | 8/10 | 6719 days | 96% |
| Paulina | 8/10 | 6719 days | 96% |
| Willemien | 7/10 | 6721 days | 87% |
| Richard Kindgren | 8/10 | 6721 days | 96% |
| silja tans | 6/10 | 6721 days | 75% |
| Natalia | 9/10 | 6915 days | 98% |
| Andy | 8/10 | 6916 days | 96% |
| FrankOosterwijk | 8/10 | 6916 days | 96% |
| Bridgy | 8/10 | 6919 days | 96% |
| Caroline | 7/10 | 6935 days | 87% |
| Diane | 8/10 | 6936 days | 96% |
| HalRoberts | 7/10 | 6941 days | 87% |
| Claire | 9/10 | 6945 days | 98% |
| Jennifer | 5/10 | 6945 days | 56% |
| Clive | 8/10 | 6945 days | 96% |
| Jane | 9/10 | 6945 days | 98% |
| Craig | 6/10 | 6945 days | 75% |
| Linda | 3/10 | 6945 days | 16% |
| Siobhan | 6/10 | 6945 days | 75% |
| ShoshanaAbrams | 9/10 | 6950 days | 98% |
| Elaine | 8/10 | 6950 days | 96% |
| Valerie | 8/10 | 6956 days | 96% |
| Martin | 10/10 | 6958 days | 100% |
| MichelleLowry | 10/10 | 6959 days | 100% |
| Cat | 6/10 | 6959 days | 75% |
| Marije | 8/10 | 6965 days | 96% |
| Christina | 8/10 | 6965 days | 96% |
| Sophie | 8/10 | 6965 days | 96% |
| GeorginaNolan | 7/10 | 6966 days | 87% |
| Roran | 6/10 | 6976 days | 75% |
| PamWalter | 8/10 | 7006 days | 96% |
| Leah | 10/10 | 7007 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.29% |
| 198 | -3.30% |
| 199 | -3.32% |
| 200 | -3.34% |
| 201 | -3.35% |
| 202 | -3.37% |
| 203 | -3.39% |
| … | … |
Balancing Adjustment
4.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.