G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 5173 days | 96% |
| T J Andrews | 8/10 | 5554 days | 96% |
| Sandie Chan | 10/10 | 5949 days | 100% |
| Matty Boombatty | 10/10 | 6056 days | 100% |
| NicolaW | 10/10 | 6201 days | 100% |
| Laura | 7/10 | 6206 days | 87% |
| annma | 7/10 | 6210 days | 87% |
| CatherineA | 4/10 | 6232 days | 36% |
| CarolineZ | 7/10 | 6235 days | 87% |
| IngeB1 | 6/10 | 6236 days | 75% |
| EstherD | 7/10 | 6236 days | 87% |
| FloorN | 6/10 | 6236 days | 75% |
| Jows | 7/10 | 6245 days | 87% |
| SonnyL | 10/10 | 6250 days | 100% |
| LucyS | 10/10 | 6250 days | 100% |
| MattF | 7/10 | 6256 days | 87% |
| ClaudiaK | 5/10 | 6258 days | 56% |
| Jen | 9/10 | 6258 days | 98% |
| RachaelO | 10/10 | 6259 days | 100% |
| NinaH1 | 7/10 | 6259 days | 87% |
| Katy | 8/10 | 6259 days | 96% |
| Marianne | 7/10 | 6259 days | 87% |
| Debbie | 8/10 | 6259 days | 96% |
| Michelle | 9/10 | 6259 days | 98% |
| Miguel | 8/10 | 6259 days | 96% |
| Rachel | 8/10 | 6281 days | 96% |
| Saskia | 7/10 | 6281 days | 87% |
| Bernhard | 4/10 | 6281 days | 36% |
| Annemyn | 7/10 | 6281 days | 87% |
| Chris | 6/10 | 6281 days | 75% |
| Dan | 7/10 | 6282 days | 87% |
| Sally | 8/10 | 6282 days | 96% |
| Rosseel | 10/10 | 6282 days | 100% |
| Shona | 8/10 | 6282 days | 96% |
| Chooi | 7/10 | 6283 days | 87% |
| Soong | 7/10 | 6283 days | 87% |
| Lee | 6/10 | 6283 days | 75% |
| Hazel | 8/10 | 6283 days | 96% |
| Amy | 8/10 | 6283 days | 96% |
| louisa | 7/10 | 6284 days | 87% |
| Hironori | 7/10 | 6285 days | 87% |
| Christian | 7/10 | 6327 days | 87% |
| Liekens | 9/10 | 6329 days | 98% |
| Paula | 8/10 | 6334 days | 96% |
| jfletch | 8/10 | 6339 days | 96% |
| Junko | 6/10 | 6340 days | 75% |
| Teresa | 10/10 | 6340 days | 100% |
| Lisa | 7/10 | 6340 days | 87% |
| siobhan | 7/10 | 6342 days | 87% |
| Evelyn | 10/10 | 6343 days | 100% |
| Ben | 10/10 | 6349 days | 100% |
| Andy | 7/10 | 6372 days | 87% |
| Kevin Donaldson | 2/10 | 6381 days | 0% |
| David | 10/10 | 6383 days | 100% |
| Chris | 10/10 | 6384 days | 100% |
| Lara | 8/10 | 6386 days | 96% |
| Kay | 10/10 | 6388 days | 100% |
| Niamh | 7/10 | 6395 days | 87% |
| John Paul | 8/10 | 6404 days | 96% |
| Jimmy | 7/10 | 6406 days | 87% |
| Sarah | 4/10 | 6406 days | 36% |
| sabine | 10/10 | 6406 days | 100% |
| Laura | 7/10 | 6415 days | 87% |
| Elisabeth | 10/10 | 6415 days | 100% |
| Jenny | 10/10 | 6419 days | 100% |
| Amy Shields | 8/10 | 6419 days | 96% |
| Louise | 7/10 | 6428 days | 87% |
| Danna | 8/10 | 6448 days | 96% |
| Helen | 7/10 | 6457 days | 87% |
| Dean Field | 2/10 | 6581 days | 0% |
| Joanne M | 8/10 | 6585 days | 96% |
| Jeppe Fischer | 8/10 | 6585 days | 96% |
| Paul Cotter | 8/10 | 6585 days | 96% |
| Camilla | 7/10 | 6585 days | 87% |
| John | 8/10 | 6585 days | 96% |
| Kristin | 8/10 | 6585 days | 96% |
| Anna | 9/10 | 6586 days | 98% |
| Thibault | 7/10 | 6588 days | 87% |
| Leila | 8/10 | 6589 days | 96% |
| Sam | 8/10 | 6595 days | 96% |
| Claire | 8/10 | 6595 days | 96% |
| Rachael Hawson | 7/10 | 6595 days | 87% |
| Sarah Maudsley | 7/10 | 6595 days | 87% |
| Terri Williams | 8/10 | 6596 days | 96% |
| Kelly Noirin | 8/10 | 6596 days | 96% |
| Therese Axelsson | 4/10 | 6599 days | 36% |
| Stephen | 5/10 | 6600 days | 56% |
| Sabine | 9/10 | 6600 days | 98% |
| Hendrik | 8/10 | 6601 days | 96% |
| Lizzy | 9/10 | 6601 days | 98% |
| Tina Daly | 6/10 | 6601 days | 75% |
| Silvia | 8/10 | 6606 days | 96% |
| George Clark | 8/10 | 6606 days | 96% |
| Stephanie | 10/10 | 6621 days | 100% |
| Audrey | 10/10 | 6621 days | 100% |
| Hanna | 8/10 | 6622 days | 96% |
| Maree | 8/10 | 6622 days | 96% |
| Daniel | 8/10 | 6622 days | 96% |
| Orlaith | 8/10 | 6622 days | 96% |
| Lisa | 9/10 | 6622 days | 98% |
| John | 10/10 | 6623 days | 100% |
| Minke | 8/10 | 6623 days | 96% |
| Marigold | 7/10 | 6637 days | 87% |
| Debbie | 8/10 | 6645 days | 96% |
| Line Oehlinschloger | 9/10 | 6648 days | 98% |
| Andre Obineche | 8/10 | 6649 days | 96% |
| Laura Sutton | 7/10 | 6649 days | 87% |
| Warren | 8/10 | 6649 days | 96% |
| Assaf Kadury | 8/10 | 6649 days | 96% |
| Julia | 7/10 | 6649 days | 87% |
| Alannah McGurk | 10/10 | 6650 days | 100% |
| Alex | 8/10 | 6651 days | 96% |
| Jeroen | 8/10 | 6651 days | 96% |
| Mette de Graap | 8/10 | 6651 days | 96% |
| Paula Smith | 6/10 | 6652 days | 75% |
| Nick and Barbara | 10/10 | 6652 days | 100% |
| David | 8/10 | 6655 days | 96% |
| Daniela | 7/10 | 6655 days | 87% |
| Sarah | 8/10 | 6655 days | 96% |
| Andrew | 8/10 | 6656 days | 96% |
| Aggie Taug | 8/10 | 6657 days | 96% |
| Jonathan | 9/10 | 6657 days | 98% |
| Kay | 9/10 | 6680 days | 98% |
| Gerber Liselotte | 8/10 | 6683 days | 96% |
| Daphne | 8/10 | 6685 days | 96% |
| marion | 8/10 | 6690 days | 96% |
| Linda | 7/10 | 6690 days | 87% |
| Fiona | 8/10 | 6690 days | 96% |
| Rich | 8/10 | 6690 days | 96% |
| Ann | 8/10 | 6691 days | 96% |
| Christine | 8/10 | 6694 days | 96% |
| Juliana | 9/10 | 6694 days | 98% |
| Tom Clements | 7/10 | 6699 days | 87% |
| Martina | 8/10 | 6699 days | 96% |
| Paulina | 8/10 | 6699 days | 96% |
| Willemien | 7/10 | 6701 days | 87% |
| Richard Kindgren | 8/10 | 6701 days | 96% |
| silja tans | 6/10 | 6701 days | 75% |
| Natalia | 9/10 | 6895 days | 98% |
| Andy | 8/10 | 6896 days | 96% |
| FrankOosterwijk | 8/10 | 6896 days | 96% |
| Bridgy | 8/10 | 6899 days | 96% |
| Caroline | 7/10 | 6915 days | 87% |
| Diane | 8/10 | 6916 days | 96% |
| HalRoberts | 7/10 | 6921 days | 87% |
| Claire | 9/10 | 6925 days | 98% |
| Jennifer | 5/10 | 6925 days | 56% |
| Clive | 8/10 | 6925 days | 96% |
| Jane | 9/10 | 6925 days | 98% |
| Craig | 6/10 | 6925 days | 75% |
| Linda | 3/10 | 6925 days | 16% |
| Siobhan | 6/10 | 6925 days | 75% |
| ShoshanaAbrams | 9/10 | 6930 days | 98% |
| Elaine | 8/10 | 6930 days | 96% |
| Valerie | 8/10 | 6936 days | 96% |
| Martin | 10/10 | 6938 days | 100% |
| MichelleLowry | 10/10 | 6939 days | 100% |
| Cat | 6/10 | 6939 days | 75% |
| Marije | 8/10 | 6945 days | 96% |
| Christina | 8/10 | 6945 days | 96% |
| Sophie | 8/10 | 6945 days | 96% |
| GeorginaNolan | 7/10 | 6946 days | 87% |
| Roran | 6/10 | 6956 days | 75% |
| PamWalter | 8/10 | 6986 days | 96% |
| Leah | 10/10 | 6987 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
4.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.