Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 5354 days | 96% |
| T J Andrews | 8/10 | 5735 days | 96% |
| Sandie Chan | 10/10 | 6130 days | 100% |
| Matty Boombatty | 10/10 | 6237 days | 100% |
| NicolaW | 10/10 | 6382 days | 100% |
| Laura | 7/10 | 6387 days | 87% |
| annma | 7/10 | 6392 days | 87% |
| CatherineA | 4/10 | 6413 days | 36% |
| CarolineZ | 7/10 | 6416 days | 87% |
| IngeB1 | 6/10 | 6417 days | 75% |
| EstherD | 7/10 | 6417 days | 87% |
| FloorN | 6/10 | 6417 days | 75% |
| Jows | 7/10 | 6427 days | 87% |
| SonnyL | 10/10 | 6431 days | 100% |
| LucyS | 10/10 | 6431 days | 100% |
| MattF | 7/10 | 6437 days | 87% |
| ClaudiaK | 5/10 | 6439 days | 56% |
| Jen | 9/10 | 6440 days | 98% |
| RachaelO | 10/10 | 6440 days | 100% |
| NinaH1 | 7/10 | 6440 days | 87% |
| Katy | 8/10 | 6441 days | 96% |
| Marianne | 7/10 | 6441 days | 87% |
| Debbie | 8/10 | 6441 days | 96% |
| Michelle | 9/10 | 6441 days | 98% |
| Miguel | 8/10 | 6441 days | 96% |
| Rachel | 8/10 | 6463 days | 96% |
| Saskia | 7/10 | 6463 days | 87% |
| Bernhard | 4/10 | 6463 days | 36% |
| Annemyn | 7/10 | 6463 days | 87% |
| Chris | 6/10 | 6463 days | 75% |
| Dan | 7/10 | 6464 days | 87% |
| Sally | 8/10 | 6464 days | 96% |
| Rosseel | 10/10 | 6464 days | 100% |
| Shona | 8/10 | 6464 days | 96% |
| Chooi | 7/10 | 6465 days | 87% |
| Soong | 7/10 | 6465 days | 87% |
| Lee | 6/10 | 6465 days | 75% |
| Hazel | 8/10 | 6465 days | 96% |
| Amy | 8/10 | 6465 days | 96% |
| louisa | 7/10 | 6466 days | 87% |
| Hironori | 7/10 | 6467 days | 87% |
| Christian | 7/10 | 6509 days | 87% |
| Liekens | 9/10 | 6511 days | 98% |
| Paula | 8/10 | 6516 days | 96% |
| jfletch | 8/10 | 6521 days | 96% |
| Junko | 6/10 | 6522 days | 75% |
| Teresa | 10/10 | 6522 days | 100% |
| Lisa | 7/10 | 6522 days | 87% |
| siobhan | 7/10 | 6524 days | 87% |
| Evelyn | 10/10 | 6525 days | 100% |
| Ben | 10/10 | 6531 days | 100% |
| Andy | 7/10 | 6554 days | 87% |
| Kevin Donaldson | 2/10 | 6563 days | 0% |
| David | 10/10 | 6565 days | 100% |
| Chris | 10/10 | 6566 days | 100% |
| Lara | 8/10 | 6568 days | 96% |
| Kay | 10/10 | 6570 days | 100% |
| Niamh | 7/10 | 6577 days | 87% |
| John Paul | 8/10 | 6586 days | 96% |
| Jimmy | 7/10 | 6588 days | 87% |
| Sarah | 4/10 | 6588 days | 36% |
| sabine | 10/10 | 6588 days | 100% |
| Laura | 7/10 | 6597 days | 87% |
| Elisabeth | 10/10 | 6597 days | 100% |
| Jenny | 10/10 | 6601 days | 100% |
| Amy Shields | 8/10 | 6601 days | 96% |
| Louise | 7/10 | 6610 days | 87% |
| Danna | 8/10 | 6630 days | 96% |
| Helen | 7/10 | 6639 days | 87% |
| Dean Field | 2/10 | 6762 days | 0% |
| Joanne M | 8/10 | 6766 days | 96% |
| Jeppe Fischer | 8/10 | 6766 days | 96% |
| Paul Cotter | 8/10 | 6766 days | 96% |
| Camilla | 7/10 | 6766 days | 87% |
| John | 8/10 | 6766 days | 96% |
| Kristin | 8/10 | 6766 days | 96% |
| Anna | 9/10 | 6767 days | 98% |
| Thibault | 7/10 | 6769 days | 87% |
| Leila | 8/10 | 6770 days | 96% |
| Sam | 8/10 | 6776 days | 96% |
| Claire | 8/10 | 6776 days | 96% |
| Rachael Hawson | 7/10 | 6776 days | 87% |
| Sarah Maudsley | 7/10 | 6776 days | 87% |
| Terri Williams | 8/10 | 6777 days | 96% |
| Kelly Noirin | 8/10 | 6777 days | 96% |
| Therese Axelsson | 4/10 | 6780 days | 36% |
| Stephen | 5/10 | 6781 days | 56% |
| Sabine | 9/10 | 6781 days | 98% |
| Hendrik | 8/10 | 6782 days | 96% |
| Lizzy | 9/10 | 6782 days | 98% |
| Tina Daly | 6/10 | 6782 days | 75% |
| Silvia | 8/10 | 6787 days | 96% |
| George Clark | 8/10 | 6787 days | 96% |
| Stephanie | 10/10 | 6802 days | 100% |
| Audrey | 10/10 | 6802 days | 100% |
| Hanna | 8/10 | 6803 days | 96% |
| Maree | 8/10 | 6803 days | 96% |
| Daniel | 8/10 | 6803 days | 96% |
| Orlaith | 8/10 | 6803 days | 96% |
| Lisa | 9/10 | 6803 days | 98% |
| John | 10/10 | 6804 days | 100% |
| Minke | 8/10 | 6804 days | 96% |
| Marigold | 7/10 | 6818 days | 87% |
| Debbie | 8/10 | 6826 days | 96% |
| Line Oehlinschloger | 9/10 | 6829 days | 98% |
| Andre Obineche | 8/10 | 6830 days | 96% |
| Laura Sutton | 7/10 | 6830 days | 87% |
| Warren | 8/10 | 6830 days | 96% |
| Assaf Kadury | 8/10 | 6830 days | 96% |
| Julia | 7/10 | 6830 days | 87% |
| Alannah McGurk | 10/10 | 6831 days | 100% |
| Alex | 8/10 | 6832 days | 96% |
| Jeroen | 8/10 | 6832 days | 96% |
| Mette de Graap | 8/10 | 6832 days | 96% |
| Paula Smith | 6/10 | 6833 days | 75% |
| Nick and Barbara | 10/10 | 6833 days | 100% |
| David | 8/10 | 6836 days | 96% |
| Daniela | 7/10 | 6836 days | 87% |
| Sarah | 8/10 | 6836 days | 96% |
| Andrew | 8/10 | 6837 days | 96% |
| Aggie Taug | 8/10 | 6838 days | 96% |
| Jonathan | 9/10 | 6838 days | 98% |
| Kay | 9/10 | 6861 days | 98% |
| Gerber Liselotte | 8/10 | 6864 days | 96% |
| Daphne | 8/10 | 6866 days | 96% |
| marion | 8/10 | 6871 days | 96% |
| Linda | 7/10 | 6871 days | 87% |
| Fiona | 8/10 | 6871 days | 96% |
| Rich | 8/10 | 6871 days | 96% |
| Ann | 8/10 | 6872 days | 96% |
| Christine | 8/10 | 6875 days | 96% |
| Juliana | 9/10 | 6875 days | 98% |
| Tom Clements | 7/10 | 6880 days | 87% |
| Martina | 8/10 | 6880 days | 96% |
| Paulina | 8/10 | 6880 days | 96% |
| Willemien | 7/10 | 6882 days | 87% |
| Richard Kindgren | 8/10 | 6882 days | 96% |
| silja tans | 6/10 | 6882 days | 75% |
| Natalia | 9/10 | 7076 days | 98% |
| Andy | 8/10 | 7077 days | 96% |
| FrankOosterwijk | 8/10 | 7077 days | 96% |
| Bridgy | 8/10 | 7080 days | 96% |
| Caroline | 7/10 | 7096 days | 87% |
| Diane | 8/10 | 7097 days | 96% |
| HalRoberts | 7/10 | 7102 days | 87% |
| Claire | 9/10 | 7106 days | 98% |
| Jennifer | 5/10 | 7106 days | 56% |
| Clive | 8/10 | 7106 days | 96% |
| Jane | 9/10 | 7106 days | 98% |
| Craig | 6/10 | 7106 days | 75% |
| Linda | 3/10 | 7106 days | 16% |
| Siobhan | 6/10 | 7106 days | 75% |
| ShoshanaAbrams | 9/10 | 7111 days | 98% |
| Elaine | 8/10 | 7111 days | 96% |
| Valerie | 8/10 | 7117 days | 96% |
| Martin | 10/10 | 7119 days | 100% |
| MichelleLowry | 10/10 | 7120 days | 100% |
| Cat | 6/10 | 7120 days | 75% |
| Marije | 8/10 | 7126 days | 96% |
| Christina | 8/10 | 7126 days | 96% |
| Sophie | 8/10 | 7126 days | 96% |
| GeorginaNolan | 7/10 | 7127 days | 87% |
| Roran | 6/10 | 7137 days | 75% |
| PamWalter | 8/10 | 7167 days | 96% |
| Leah | 10/10 | 7168 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.23% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.18% |
| 198 | -3.20% |
| 199 | -3.21% |
| 200 | -3.23% |
| 201 | -3.25% |
| 202 | -3.26% |
| 203 | -3.28% |
| … | … |
Balancing Adjustment
4.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.