Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 5062 days | 96% |
| T J Andrews | 8/10 | 5443 days | 96% |
| Sandie Chan | 10/10 | 5838 days | 100% |
| Matty Boombatty | 10/10 | 5945 days | 100% |
| NicolaW | 10/10 | 6090 days | 100% |
| Laura | 7/10 | 6095 days | 87% |
| annma | 7/10 | 6099 days | 87% |
| CatherineA | 4/10 | 6121 days | 36% |
| CarolineZ | 7/10 | 6124 days | 87% |
| IngeB1 | 6/10 | 6125 days | 75% |
| EstherD | 7/10 | 6125 days | 87% |
| FloorN | 6/10 | 6125 days | 75% |
| Jows | 7/10 | 6134 days | 87% |
| SonnyL | 10/10 | 6139 days | 100% |
| LucyS | 10/10 | 6139 days | 100% |
| MattF | 7/10 | 6145 days | 87% |
| ClaudiaK | 5/10 | 6147 days | 56% |
| Jen | 9/10 | 6147 days | 98% |
| RachaelO | 10/10 | 6148 days | 100% |
| NinaH1 | 7/10 | 6148 days | 87% |
| Katy | 8/10 | 6148 days | 96% |
| Marianne | 7/10 | 6148 days | 87% |
| Debbie | 8/10 | 6148 days | 96% |
| Michelle | 9/10 | 6148 days | 98% |
| Miguel | 8/10 | 6148 days | 96% |
| Rachel | 8/10 | 6170 days | 96% |
| Saskia | 7/10 | 6170 days | 87% |
| Bernhard | 4/10 | 6170 days | 36% |
| Annemyn | 7/10 | 6170 days | 87% |
| Chris | 6/10 | 6170 days | 75% |
| Dan | 7/10 | 6171 days | 87% |
| Sally | 8/10 | 6171 days | 96% |
| Rosseel | 10/10 | 6171 days | 100% |
| Shona | 8/10 | 6171 days | 96% |
| Chooi | 7/10 | 6172 days | 87% |
| Soong | 7/10 | 6172 days | 87% |
| Lee | 6/10 | 6172 days | 75% |
| Hazel | 8/10 | 6172 days | 96% |
| Amy | 8/10 | 6172 days | 96% |
| louisa | 7/10 | 6173 days | 87% |
| Hironori | 7/10 | 6174 days | 87% |
| Christian | 7/10 | 6216 days | 87% |
| Liekens | 9/10 | 6218 days | 98% |
| Paula | 8/10 | 6223 days | 96% |
| jfletch | 8/10 | 6228 days | 96% |
| Junko | 6/10 | 6229 days | 75% |
| Teresa | 10/10 | 6229 days | 100% |
| Lisa | 7/10 | 6229 days | 87% |
| siobhan | 7/10 | 6231 days | 87% |
| Evelyn | 10/10 | 6232 days | 100% |
| Ben | 10/10 | 6238 days | 100% |
| Andy | 7/10 | 6261 days | 87% |
| Kevin Donaldson | 2/10 | 6270 days | 0% |
| David | 10/10 | 6272 days | 100% |
| Chris | 10/10 | 6273 days | 100% |
| Lara | 8/10 | 6275 days | 96% |
| Kay | 10/10 | 6277 days | 100% |
| Niamh | 7/10 | 6284 days | 87% |
| John Paul | 8/10 | 6293 days | 96% |
| Jimmy | 7/10 | 6295 days | 87% |
| Sarah | 4/10 | 6295 days | 36% |
| sabine | 10/10 | 6295 days | 100% |
| Laura | 7/10 | 6304 days | 87% |
| Elisabeth | 10/10 | 6304 days | 100% |
| Jenny | 10/10 | 6308 days | 100% |
| Amy Shields | 8/10 | 6308 days | 96% |
| Louise | 7/10 | 6317 days | 87% |
| Danna | 8/10 | 6337 days | 96% |
| Helen | 7/10 | 6346 days | 87% |
| Dean Field | 2/10 | 6470 days | 0% |
| Joanne M | 8/10 | 6474 days | 96% |
| Jeppe Fischer | 8/10 | 6474 days | 96% |
| Paul Cotter | 8/10 | 6474 days | 96% |
| Camilla | 7/10 | 6474 days | 87% |
| John | 8/10 | 6474 days | 96% |
| Kristin | 8/10 | 6474 days | 96% |
| Anna | 9/10 | 6475 days | 98% |
| Thibault | 7/10 | 6477 days | 87% |
| Leila | 8/10 | 6478 days | 96% |
| Sam | 8/10 | 6484 days | 96% |
| Claire | 8/10 | 6484 days | 96% |
| Rachael Hawson | 7/10 | 6484 days | 87% |
| Sarah Maudsley | 7/10 | 6484 days | 87% |
| Terri Williams | 8/10 | 6485 days | 96% |
| Kelly Noirin | 8/10 | 6485 days | 96% |
| Therese Axelsson | 4/10 | 6488 days | 36% |
| Stephen | 5/10 | 6489 days | 56% |
| Sabine | 9/10 | 6489 days | 98% |
| Hendrik | 8/10 | 6490 days | 96% |
| Lizzy | 9/10 | 6490 days | 98% |
| Tina Daly | 6/10 | 6490 days | 75% |
| Silvia | 8/10 | 6495 days | 96% |
| George Clark | 8/10 | 6495 days | 96% |
| Stephanie | 10/10 | 6510 days | 100% |
| Audrey | 10/10 | 6510 days | 100% |
| Hanna | 8/10 | 6511 days | 96% |
| Maree | 8/10 | 6511 days | 96% |
| Daniel | 8/10 | 6511 days | 96% |
| Orlaith | 8/10 | 6511 days | 96% |
| Lisa | 9/10 | 6511 days | 98% |
| John | 10/10 | 6512 days | 100% |
| Minke | 8/10 | 6512 days | 96% |
| Marigold | 7/10 | 6526 days | 87% |
| Debbie | 8/10 | 6534 days | 96% |
| Line Oehlinschloger | 9/10 | 6537 days | 98% |
| Andre Obineche | 8/10 | 6538 days | 96% |
| Laura Sutton | 7/10 | 6538 days | 87% |
| Warren | 8/10 | 6538 days | 96% |
| Assaf Kadury | 8/10 | 6538 days | 96% |
| Julia | 7/10 | 6538 days | 87% |
| Alannah McGurk | 10/10 | 6539 days | 100% |
| Alex | 8/10 | 6540 days | 96% |
| Jeroen | 8/10 | 6540 days | 96% |
| Mette de Graap | 8/10 | 6540 days | 96% |
| Paula Smith | 6/10 | 6541 days | 75% |
| Nick and Barbara | 10/10 | 6541 days | 100% |
| David | 8/10 | 6544 days | 96% |
| Daniela | 7/10 | 6544 days | 87% |
| Sarah | 8/10 | 6544 days | 96% |
| Andrew | 8/10 | 6545 days | 96% |
| Aggie Taug | 8/10 | 6546 days | 96% |
| Jonathan | 9/10 | 6546 days | 98% |
| Kay | 9/10 | 6569 days | 98% |
| Gerber Liselotte | 8/10 | 6572 days | 96% |
| Daphne | 8/10 | 6574 days | 96% |
| marion | 8/10 | 6579 days | 96% |
| Linda | 7/10 | 6579 days | 87% |
| Fiona | 8/10 | 6579 days | 96% |
| Rich | 8/10 | 6579 days | 96% |
| Ann | 8/10 | 6580 days | 96% |
| Christine | 8/10 | 6583 days | 96% |
| Juliana | 9/10 | 6583 days | 98% |
| Tom Clements | 7/10 | 6588 days | 87% |
| Martina | 8/10 | 6588 days | 96% |
| Paulina | 8/10 | 6588 days | 96% |
| Willemien | 7/10 | 6590 days | 87% |
| Richard Kindgren | 8/10 | 6590 days | 96% |
| silja tans | 6/10 | 6590 days | 75% |
| Natalia | 9/10 | 6784 days | 98% |
| Andy | 8/10 | 6785 days | 96% |
| FrankOosterwijk | 8/10 | 6785 days | 96% |
| Bridgy | 8/10 | 6788 days | 96% |
| Caroline | 7/10 | 6804 days | 87% |
| Diane | 8/10 | 6805 days | 96% |
| HalRoberts | 7/10 | 6810 days | 87% |
| Claire | 9/10 | 6814 days | 98% |
| Jennifer | 5/10 | 6814 days | 56% |
| Clive | 8/10 | 6814 days | 96% |
| Jane | 9/10 | 6814 days | 98% |
| Craig | 6/10 | 6814 days | 75% |
| Linda | 3/10 | 6814 days | 16% |
| Siobhan | 6/10 | 6814 days | 75% |
| ShoshanaAbrams | 9/10 | 6819 days | 98% |
| Elaine | 8/10 | 6819 days | 96% |
| Valerie | 8/10 | 6825 days | 96% |
| Martin | 10/10 | 6827 days | 100% |
| MichelleLowry | 10/10 | 6828 days | 100% |
| Cat | 6/10 | 6828 days | 75% |
| Marije | 8/10 | 6834 days | 96% |
| Christina | 8/10 | 6834 days | 96% |
| Sophie | 8/10 | 6834 days | 96% |
| GeorginaNolan | 7/10 | 6835 days | 87% |
| Roran | 6/10 | 6845 days | 75% |
| PamWalter | 8/10 | 6875 days | 96% |
| Leah | 10/10 | 6876 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.