Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kiwi Motorhomes

Valid Reviews

232 Valid Reviews

The Kiwi Motorhomes experience has a total of 240 reviews. There are 232 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 232 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 232 valid reviews:

Rating Count Percentage
10/10 183
79%
9/10 36
16%
8/10 11
5%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.20% Average

The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 97.20% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

97.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jesse & Jeanie 10/10 55 days 100%
Jodie Hick 10/10 86 days 99%
Helene McGrath 10/10 86 days 99%
Peter Holmes 10/10 86 days 99%
Robert Evans 10/10 116 days 98%
Julia and Iain Smith 10/10 147 days 97%
Iain and Virginia MacEwan 9/10 147 days 97%
Geoff J 10/10 177 days 95%
Nadia 10/10 177 days 95%
Jo & Geoff 10/10 177 days 95%
Nigel Bruce 10/10 177 days 95%
Maree Keane 10/10 177 days 95%
Kerry Maxwell 8/10 177 days 91%
Kathy Gilbert 10/10 177 days 95%
Matias Fuenzalida 10/10 177 days 95%
Matt 10/10 177 days 95%
Adrian 10/10 177 days 95%
Roger 9/10 208 days 94%
Arthur Grant 10/10 208 days 94%
Ann-Marie Ryan 10/10 208 days 94%
Brian and Roberta 10/10 208 days 94%
Greg & Vicki 10/10 208 days 94%
John 10/10 208 days 94%
Claire Wairau 10/10 208 days 94%
Jeanette & Goeff England 9/10 236 days 92%
micha 9/10 236 days 92%
Dave 9/10 236 days 92%
Adam Darby 9/10 267 days 89%
Margy 10/10 267 days 89%
Andrea 10/10 267 days 89%
MARY 10/10 267 days 89%
Lara Plumtree 9/10 267 days 89%
Chad Carter 10/10 267 days 89%
Stacey Houkamau 10/10 298 days 86%
Royden Motu 8/10 298 days 82%
Rachael Moon 10/10 328 days 83%
Jean McDonald 10/10 328 days 83%
Erica Mcnamara 10/10 359 days 80%
Tony Bolderston 9/10 359 days 80%
François 10/10 359 days 80%
Allan Sykes 10/10 359 days 80%
Mick and Janine 10/10 359 days 80%
De'arne Yorke 10/10 359 days 80%
Michelle McMurtry 10/10 359 days 80%
Haley Blackwell 10/10 359 days 80%
Sharon Cole 10/10 359 days 80%
gary chambers 9/10 359 days 80%
Karen Hutchinson 10/10 359 days 80%
Fran 10/10 359 days 80%
Simon Garlick 10/10 389 days 76%
Annalies Donald 10/10 389 days 76%
Joanne 10/10 389 days 76%
A & D de Bruin 10/10 389 days 76%
She and Vinz 10/10 389 days 76%
Herb & Kirsty Rihari 10/10 389 days 76%
Aaron Wright 10/10 389 days 76%
Tom and Whanau ( family ) 10/10 389 days 76%
Ric & Sherrie 10/10 420 days 72%
Katie 10/10 420 days 72%
Roi Minhinnick 10/10 420 days 72%
Peter Moosman and Kairyn Smith 10/10 420 days 72%
barry julian 10/10 420 days 72%
Jason 10/10 420 days 72%
Jess J Sutch 10/10 451 days 68%
Gross Family 8/10 451 days 65%
Derek He 10/10 451 days 68%
Shirley Potiki 10/10 451 days 68%
MARION HAYNES 9/10 451 days 68%
Kerran and Will 10/10 481 days 64%
Cathryn Wood 10/10 481 days 64%
Grainne 9/10 481 days 64%
Herb & Kirsty Rihari 10/10 481 days 64%
Daniel Lewin 10/10 542 days 54%
jordi Llovera Bergó 10/10 573 days 48%
Iwan 10/10 573 days 48%
Stuart Lurc 10/10 573 days 48%
Niral Patel 10/10 573 days 48%
Claire Feeney 10/10 602 days 44%
Heather Jamieson 10/10 602 days 44%
Cathy Wilson 10/10 602 days 44%
Kim Parrish 10/10 602 days 44%
Jen Breuni 10/10 602 days 44%
Claes Justesen 10/10 602 days 44%
Fredrik L 10/10 602 days 44%
Caroline 10/10 602 days 44%
Shelley 10/10 633 days 39%
Yariv Rachmani 10/10 633 days 39%
Izzie 10/10 633 days 39%
James Stopford 10/10 633 days 39%
jesper smed hedegaard 10/10 633 days 39%
Jessica Butler 9/10 633 days 39%
Peter Mocko 10/10 633 days 39%
Janice Pool 10/10 664 days 35%
Sharon Gibbons 10/10 664 days 35%
Damian Hughes 10/10 664 days 35%
Malin Graas 10/10 664 days 35%
DAMIEN BENARD 10/10 694 days 31%
Jono 10/10 694 days 31%
Dani & Matt 10/10 694 days 31%
cristina ordas 10/10 694 days 31%
kaaren.vand@gmail.com 10/10 755 days 23%
Matthew Pan 10/10 755 days 23%
Trina Newbold 10/10 755 days 23%
Chala Chase 10/10 786 days 20%
Txell Soy 10/10 786 days 20%
Rokiah Adam 10/10 847 days 15%
Rick Fontaine 10/10 878 days 12%
enrique bekerle 10/10 878 days 12%
Francis T 10/10 878 days 12%
Michelle Williams 10/10 878 days 12%
SUE BOOKER 10/10 908 days 11%
Dusty Miller 10/10 908 days 11%
Josh P. 10/10 908 days 11%
Martin Arnold 10/10 908 days 11%
Mario Koenig 10/10 908 days 11%
JHN 10/10 908 days 11%
Vinesh 10/10 908 days 11%
Will Langdon 10/10 908 days 11%
Daniel Soares 9/10 939 days 9%
Kerry Morris & Barny Harper 10/10 939 days 9%
Kees en Jacqueline 10/10 939 days 9%
Kasey Hope 9/10 939 days 9%
Jonathan Tan 10/10 939 days 9%
Joanna Duncan 9/10 939 days 9%
Niki 10/10 939 days 9%
Tuval Rabina 10/10 967 days 8%
Adam Browne 10/10 967 days 8%
Emily Petersen 10/10 967 days 8%
Lisa McCullough 10/10 967 days 8%
Simon Allam 10/10 967 days 8%
ronald smael 10/10 967 days 8%
Gabriele Kiessling 10/10 998 days 6%
Marcus Vinicius Oliveira Andrade 10/10 998 days 6%
Caroline Langen 8/10 998 days 6%
Klaus Dieter Sowka 10/10 998 days 6%
Jerome 10/10 998 days 6%
Bo Chen 10/10 998 days 6%
Bernhard Baumann 10/10 998 days 6%
Maria 10/10 1029 days 6%
jay davies 9/10 1029 days 6%
Hannah Yeong 10/10 1029 days 6%
Phil Kramer 9/10 1029 days 6%
Susie Jacob 10/10 1059 days 5%
Armond Philmon 10/10 1059 days 5%
Marek Piasta 10/10 1059 days 5%
Martina 9/10 1059 days 5%
Carol Warrington 7/10 1090 days 5%
Sharon O'neill 9/10 1090 days 5%
Anna 10/10 1120 days 5%
Joao Almeida 8/10 1151 days 5%
jasper billings 10/10 1182 days 5%
Robert 10/10 1182 days 5%
Ray and Jan Charles 9/10 1243 days 5%
jenny goh 10/10 1243 days 5%
Belinda Morgan 9/10 1273 days 5%
Karl Cundall 10/10 1273 days 5%
Kim and Ron Tito 9/10 1273 days 5%
Lily 10/10 1273 days 5%
Vanessa Lonsdale 10/10 1273 days 5%
Bryce McKeown 9/10 1273 days 5%
Terence Withers 8/10 1304 days 4%
ELISE THOLLET 10/10 1304 days 5%
Cheryl & Michael Miller 10/10 1304 days 5%
AndyE 10/10 1304 days 5%
Joel Sayre 10/10 1332 days 4%
Tanya Duncan 10/10 1363 days 4%
Douglas Anderson 8/10 1363 days 4%
CATHRYN MCGRATH 10/10 1394 days 4%
Wouter Dillien 10/10 1394 days 4%
Jason Witheld 10/10 1424 days 4%
aga_lukasik 10/10 1424 days 4%
Jessica Eggleston 10/10 1424 days 4%
Tina Mcm 9/10 1485 days 4%
Ian Hutton 9/10 1516 days 4%
Steve Brennan 9/10 1547 days 4%
Zac James 10/10 1547 days 4%
Luke Bingle 10/10 1547 days 4%
Gareth Hale 8/10 1577 days 4%
Janiel Ternura 10/10 1608 days 4%
Michael Spicer 10/10 1608 days 4%
GARRY and MARIA Steele 10/10 1638 days 4%
Achim Schafer 10/10 1638 days 4%
Robert Darby 10/10 1728 days 4%
David Hocde 10/10 1728 days 4%
Lisa & Eric Brüggemann 10/10 1728 days 4%
Linda Stans 10/10 1759 days 4%
Maria Steele 10/10 1789 days 4%
Jaroslaw Lukasik 10/10 1789 days 4%
Andy Shilladay 10/10 1789 days 4%
Robyn Greening 10/10 1820 days 4%
Barbara Halberg 8/10 2003 days 3%
Sam Kydd 9/10 2034 days 3%
Jim Gifford 10/10 2034 days 3%
Josephine Chesby 9/10 2063 days 3%
Charlotte Stanbury 10/10 2063 days 3%
gerry white 10/10 2063 days 3%
Jeremy Bird 10/10 2094 days 3%
Margaret Hackett 9/10 2094 days 3%
Ty Birkett 10/10 2125 days 3%
Christopher Claes 10/10 2155 days 3%
Annette Vartha 10/10 2186 days 3%
Kimbee2015 9/10 2278 days 3%
Lee Spinks 9/10 2369 days 2%
Liz Charles 10/10 2369 days 2%
Louise C 10/10 2400 days 2%
David Spriggs 10/10 2400 days 2%
Heinrich Ballhaus 10/10 2428 days 2%
Jennifer Greenholt 10/10 2459 days 2%
Jayson Herewini 9/10 2459 days 2%
Michael Michael and Claudia 10/10 2459 days 2%
Fiona Whyte 10/10 2459 days 2%
Chris & Anne 10/10 2581 days 2%
Craig Dunphy 10/10 2824 days 2%
Eric T. 10/10 2855 days 1%
Emily 10/10 2885 days 1%
Brian 10/10 2885 days 1%
bren Herbert 10/10 2916 days 1%
Johan Sundstrom 10/10 3189 days 1%
smarcantonio 9/10 3250 days 1%
Sadie 10/10 3373 days 0%
LindaA 10/10 3616 days 0%
Long 10/10 3800 days 1%
lindacb 10/10 3861 days 1%
jm_1879 8/10 3889 days 1%
SueHarvey 10/10 3889 days 1%
jojohnson 9/10 3920 days 1%
TinaC 9/10 3920 days 1%
tonyhughes 10/10 3920 days 1%
bothmer 9/10 3951 days 1%
Jim_Gifford 10/10 4012 days 1%
Peter 6/10 4577 days 0%
Peter Aston 8/10 4952 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.25% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 71 days. The Kiwi Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kiwi Motorhomes experience has been adjusted for 48 days. Adjustments are according to the following table.

Days Adjustment
45 -0.71%
46 -0.72%
47 -0.74%
48 -0.75%
49 -0.77%
50 -0.79%
51 -0.80%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.