Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
80 Valid Reviews
The Kiwi Motorhomes experience has a total of 86 reviews. There are 80 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 80 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 80 valid reviews:
The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 95.88% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Ray and Jan Charles||9/10||56 days||99.5||100%|
|jenny goh||10/10||56 days||99.5||100%|
|Belinda Morgan||9/10||85 days||98.86||99%|
|Karl Cundall||10/10||85 days||98.86||99%|
|Kim and Ron Tito||9/10||85 days||98.86||99%|
|Vanessa Lonsdale||10/10||86 days||98.83||99%|
|Bryce McKeown||9/10||86 days||98.83||99%|
|Terence Withers||8/10||116 days||97.87||98%|
|ELISE THOLLET||10/10||117 days||97.83||98%|
|Cheryl & Michael Miller||10/10||117 days||97.83||98%|
|Joel Sayre||10/10||144 days||96.71||97%|
|Tanya Duncan||10/10||175 days||95.15||96%|
|Douglas Anderson||8/10||175 days||95.15||96%|
|CATHRYN MCGRATH||10/10||206 days||93.28||94%|
|Wouter Dillien||10/10||206 days||93.28||94%|
|Jason Witheld||10/10||236 days||91.17||91%|
|Jessica Eggleston||10/10||236 days||91.17||91%|
|Tina Mcm||9/10||297 days||86.02||86%|
|Ian Hutton||9/10||328 days||82.95||83%|
|Steve Brennan||9/10||359 days||79.58||80%|
|Zac James||10/10||359 days||79.58||80%|
|Luke Bingle||10/10||359 days||79.58||80%|
|Gareth Hale||8/10||390 days||75.9||76%|
|Janiel Ternura||10/10||420 days||72.05||72%|
|Michael Spicer||10/10||420 days||72.05||72%|
|GARRY and MARIA Steele||10/10||450 days||67.91||68%|
|Achim Schafer||10/10||450 days||67.91||68%|
|Robert Darby||10/10||540 days||53.79||53%|
|David Hocde||10/10||540 days||53.79||53%|
|Lisa & Eric Brüggemann||10/10||540 days||53.79||53%|
|Linda Stans||10/10||571 days||48.51||48%|
|Maria Steele||10/10||601 days||43.67||43%|
|Jaroslaw Lukasik||10/10||601 days||43.67||43%|
|Andy Shilladay||10/10||601 days||43.67||43%|
|Robyn Greening||10/10||632 days||38.97||38%|
|Barbara Halberg||8/10||815 days||17.42||16%|
|Sam Kydd||9/10||846 days||14.82||13%|
|Jim Gifford||10/10||846 days||14.82||13%|
|Josephine Chesby||9/10||875 days||12.67||11%|
|Charlotte Stanbury||10/10||875 days||12.67||11%|
|gerry white||10/10||876 days||12.6||11%|
|Jeremy Bird||10/10||906 days||10.66||9%|
|Margaret Hackett||9/10||906 days||10.66||9%|
|Ty Birkett||10/10||938 days||8.91||7%|
|Christopher Claes||10/10||967 days||7.6||6%|
|Annette Vartha||10/10||998 days||6.49||5%|
|Lee Spinks||9/10||1181 days||4.88||3%|
|Liz Charles||10/10||1181 days||4.88||3%|
|Louise C||10/10||1212 days||4.84||3%|
|David Spriggs||10/10||1213 days||4.84||3%|
|Heinrich Ballhaus||10/10||1240 days||4.8||3%|
|Jennifer Greenholt||10/10||1271 days||4.76||3%|
|Jayson Herewini||9/10||1271 days||4.76||3%|
|Michael Michael and Claudia||10/10||1271 days||4.76||3%|
|Fiona Whyte||10/10||1271 days||4.76||3%|
|Chris & Anne||10/10||1393 days||4.59||3%|
|Craig Dunphy||10/10||1637 days||4.26||3%|
|Eric T.||10/10||1668 days||4.22||3%|
|bren Herbert||10/10||1729 days||4.13||3%|
|Johan Sundstrom||10/10||2002 days||3.76||2%|
|Peter Aston||8/10||3765 days||1.61||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Kiwi Motorhomes experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Kiwi Motorhomes experience has been adjusted for 20 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.