Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Kiwi Motorhomes experience has a total of 135 reviews. There are 127 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 127 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 127 valid reviews:
The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 96.30% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Rokiah Adam||10/10||78 days||99.04||100%|
|Rick Fontaine||10/10||109 days||98.12||99%|
|enrique bekerle||10/10||109 days||98.12||99%|
|Francis T||10/10||109 days||98.12||99%|
|Michelle Williams||10/10||109 days||98.12||99%|
|SUE BOOKER||10/10||139 days||96.94||98%|
|Dusty Miller||10/10||139 days||96.94||98%|
|Josh P.||10/10||139 days||96.94||98%|
|Martin Arnold||10/10||139 days||96.94||98%|
|Mario Koenig||10/10||139 days||96.94||98%|
|Will Langdon||10/10||139 days||96.94||98%|
|Daniel Soares||9/10||170 days||95.42||96%|
|Kerry Morris & Barny Harper||10/10||170 days||95.42||96%|
|Kees en Jacqueline||10/10||170 days||95.42||96%|
|Kasey Hope||9/10||170 days||95.42||96%|
|Jonathan Tan||10/10||170 days||95.42||96%|
|Joanna Duncan||9/10||170 days||95.42||96%|
|Tuval Rabina||10/10||198 days||93.79||95%|
|Adam Browne||10/10||198 days||93.79||95%|
|Emily Petersen||10/10||198 days||93.79||95%|
|Lisa McCullough||10/10||198 days||93.79||95%|
|Simon Allam||10/10||198 days||93.79||95%|
|ronald smael||10/10||198 days||93.79||95%|
|Gabriele Kiessling||10/10||229 days||91.69||93%|
|Marcus Vinicius Oliveira Andrade||10/10||229 days||91.69||93%|
|Caroline Langen||8/10||229 days||87.11||88%|
|Klaus Dieter Sowka||10/10||229 days||91.69||93%|
|Bo Chen||10/10||229 days||91.69||93%|
|Bernhard Baumann||10/10||229 days||91.69||93%|
|jay davies||9/10||260 days||89.29||90%|
|Hannah Yeong||10/10||260 days||89.29||90%|
|Phil Kramer||9/10||260 days||89.29||90%|
|Susie Jacob||10/10||290 days||86.67||87%|
|Armond Philmon||10/10||290 days||86.67||87%|
|Marek Piasta||10/10||290 days||86.67||87%|
|Carol Warrington||7/10||321 days||76.14||77%|
|Sharon O'neill||9/10||321 days||83.67||84%|
|Joao Almeida||8/10||382 days||73.03||74%|
|jasper billings||10/10||413 days||72.97||74%|
|Ray and Jan Charles||9/10||474 days||64.4||65%|
|jenny goh||10/10||474 days||64.4||65%|
|Belinda Morgan||9/10||504 days||59.75||60%|
|Karl Cundall||10/10||504 days||59.75||60%|
|Kim and Ron Tito||9/10||504 days||59.75||60%|
|Vanessa Lonsdale||10/10||504 days||59.75||60%|
|Bryce McKeown||9/10||504 days||59.75||60%|
|Terence Withers||8/10||535 days||51.91||52%|
|ELISE THOLLET||10/10||535 days||54.64||55%|
|Cheryl & Michael Miller||10/10||535 days||54.64||55%|
|Joel Sayre||10/10||563 days||49.85||50%|
|Tanya Duncan||10/10||594 days||44.77||45%|
|Douglas Anderson||8/10||594 days||42.54||43%|
|CATHRYN MCGRATH||10/10||625 days||40.0||40%|
|Wouter Dillien||10/10||625 days||40.0||40%|
|Jason Witheld||10/10||655 days||35.68||36%|
|Jessica Eggleston||10/10||655 days||35.68||36%|
|Tina Mcm||9/10||716 days||27.76||28%|
|Ian Hutton||9/10||747 days||24.19||24%|
|Steve Brennan||9/10||778 days||20.92||21%|
|Zac James||10/10||778 days||20.92||21%|
|Luke Bingle||10/10||778 days||20.92||21%|
|Gareth Hale||8/10||808 days||17.15||17%|
|Janiel Ternura||10/10||839 days||15.39||15%|
|Michael Spicer||10/10||839 days||15.39||15%|
|GARRY and MARIA Steele||10/10||869 days||13.09||13%|
|Achim Schafer||10/10||869 days||13.09||13%|
|Robert Darby||10/10||959 days||7.93||8%|
|David Hocde||10/10||959 days||7.93||8%|
|Lisa & Eric Brüggemann||10/10||959 days||7.93||8%|
|Linda Stans||10/10||990 days||6.75||7%|
|Maria Steele||10/10||1020 days||5.89||6%|
|Jaroslaw Lukasik||10/10||1020 days||5.89||6%|
|Andy Shilladay||10/10||1020 days||5.89||6%|
|Robyn Greening||10/10||1051 days||5.31||5%|
|Barbara Halberg||8/10||1234 days||4.55||4%|
|Sam Kydd||9/10||1265 days||4.74||5%|
|Jim Gifford||10/10||1265 days||4.74||5%|
|Josephine Chesby||9/10||1294 days||4.7||4%|
|Charlotte Stanbury||10/10||1294 days||4.7||4%|
|gerry white||10/10||1294 days||4.7||4%|
|Jeremy Bird||10/10||1325 days||4.65||4%|
|Margaret Hackett||9/10||1325 days||4.65||4%|
|Ty Birkett||10/10||1356 days||4.6||4%|
|Christopher Claes||10/10||1386 days||4.56||4%|
|Annette Vartha||10/10||1417 days||4.51||4%|
|Lee Spinks||9/10||1600 days||4.23||4%|
|Liz Charles||10/10||1600 days||4.23||4%|
|Louise C||10/10||1631 days||4.18||4%|
|David Spriggs||10/10||1631 days||4.18||4%|
|Heinrich Ballhaus||10/10||1659 days||4.14||4%|
|Jennifer Greenholt||10/10||1690 days||4.09||4%|
|Jayson Herewini||9/10||1690 days||4.09||4%|
|Michael Michael and Claudia||10/10||1690 days||4.09||4%|
|Fiona Whyte||10/10||1690 days||4.09||4%|
|Chris & Anne||10/10||1812 days||3.91||4%|
|Craig Dunphy||10/10||2055 days||3.54||3%|
|Eric T.||10/10||2086 days||3.49||3%|
|bren Herbert||10/10||2147 days||3.4||3%|
|Johan Sundstrom||10/10||2420 days||2.98||3%|
|Peter Aston||8/10||4183 days||0.28||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Kiwi Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Kiwi Motorhomes experience has been adjusted for 36 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.