Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kiwi Motorhomes
Valid Reviews
232 Valid Reviews
The Kiwi Motorhomes experience has a total of 240 reviews. There are 232 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 232 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
79% |
| 9/10 | 36 |
|
16% |
| 8/10 | 11 |
|
5% |
| 7/10 | 1 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.20% Average
The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 97.20% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
97.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jesse & Jeanie | 10/10 | 55 days | 100% |
| Jodie Hick | 10/10 | 86 days | 99% |
| Helene McGrath | 10/10 | 86 days | 99% |
| Peter Holmes | 10/10 | 86 days | 99% |
| Robert Evans | 10/10 | 116 days | 98% |
| Julia and Iain Smith | 10/10 | 147 days | 97% |
| Iain and Virginia MacEwan | 9/10 | 147 days | 97% |
| Geoff J | 10/10 | 177 days | 95% |
| Nadia | 10/10 | 177 days | 95% |
| Jo & Geoff | 10/10 | 177 days | 95% |
| Nigel Bruce | 10/10 | 177 days | 95% |
| Maree Keane | 10/10 | 177 days | 95% |
| Kerry Maxwell | 8/10 | 177 days | 91% |
| Kathy Gilbert | 10/10 | 177 days | 95% |
| Matias Fuenzalida | 10/10 | 177 days | 95% |
| Matt | 10/10 | 177 days | 95% |
| Adrian | 10/10 | 177 days | 95% |
| Roger | 9/10 | 208 days | 94% |
| Arthur Grant | 10/10 | 208 days | 94% |
| Ann-Marie Ryan | 10/10 | 208 days | 94% |
| Brian and Roberta | 10/10 | 208 days | 94% |
| Greg & Vicki | 10/10 | 208 days | 94% |
| John | 10/10 | 208 days | 94% |
| Claire Wairau | 10/10 | 208 days | 94% |
| Jeanette & Goeff England | 9/10 | 236 days | 92% |
| micha | 9/10 | 236 days | 92% |
| Dave | 9/10 | 236 days | 92% |
| Adam Darby | 9/10 | 267 days | 89% |
| Margy | 10/10 | 267 days | 89% |
| Andrea | 10/10 | 267 days | 89% |
| MARY | 10/10 | 267 days | 89% |
| Lara Plumtree | 9/10 | 267 days | 89% |
| Chad Carter | 10/10 | 267 days | 89% |
| Stacey Houkamau | 10/10 | 298 days | 86% |
| Royden Motu | 8/10 | 298 days | 82% |
| Rachael Moon | 10/10 | 328 days | 83% |
| Jean McDonald | 10/10 | 328 days | 83% |
| Erica Mcnamara | 10/10 | 359 days | 80% |
| Tony Bolderston | 9/10 | 359 days | 80% |
| François | 10/10 | 359 days | 80% |
| Allan Sykes | 10/10 | 359 days | 80% |
| Mick and Janine | 10/10 | 359 days | 80% |
| De'arne Yorke | 10/10 | 359 days | 80% |
| Michelle McMurtry | 10/10 | 359 days | 80% |
| Haley Blackwell | 10/10 | 359 days | 80% |
| Sharon Cole | 10/10 | 359 days | 80% |
| gary chambers | 9/10 | 359 days | 80% |
| Karen Hutchinson | 10/10 | 359 days | 80% |
| Fran | 10/10 | 359 days | 80% |
| Simon Garlick | 10/10 | 389 days | 76% |
| Annalies Donald | 10/10 | 389 days | 76% |
| Joanne | 10/10 | 389 days | 76% |
| A & D de Bruin | 10/10 | 389 days | 76% |
| She and Vinz | 10/10 | 389 days | 76% |
| Herb & Kirsty Rihari | 10/10 | 389 days | 76% |
| Aaron Wright | 10/10 | 389 days | 76% |
| Tom and Whanau ( family ) | 10/10 | 389 days | 76% |
| Ric & Sherrie | 10/10 | 420 days | 72% |
| Katie | 10/10 | 420 days | 72% |
| Roi Minhinnick | 10/10 | 420 days | 72% |
| Peter Moosman and Kairyn Smith | 10/10 | 420 days | 72% |
| barry julian | 10/10 | 420 days | 72% |
| Jason | 10/10 | 420 days | 72% |
| Jess J Sutch | 10/10 | 451 days | 68% |
| Gross Family | 8/10 | 451 days | 65% |
| Derek He | 10/10 | 451 days | 68% |
| Shirley Potiki | 10/10 | 451 days | 68% |
| MARION HAYNES | 9/10 | 451 days | 68% |
| Kerran and Will | 10/10 | 481 days | 64% |
| Cathryn Wood | 10/10 | 481 days | 64% |
| Grainne | 9/10 | 481 days | 64% |
| Herb & Kirsty Rihari | 10/10 | 481 days | 64% |
| Daniel Lewin | 10/10 | 542 days | 54% |
| jordi Llovera Bergó | 10/10 | 573 days | 48% |
| Iwan | 10/10 | 573 days | 48% |
| Stuart Lurc | 10/10 | 573 days | 48% |
| Niral Patel | 10/10 | 573 days | 48% |
| Claire Feeney | 10/10 | 602 days | 44% |
| Heather Jamieson | 10/10 | 602 days | 44% |
| Cathy Wilson | 10/10 | 602 days | 44% |
| Kim Parrish | 10/10 | 602 days | 44% |
| Jen Breuni | 10/10 | 602 days | 44% |
| Claes Justesen | 10/10 | 602 days | 44% |
| Fredrik L | 10/10 | 602 days | 44% |
| Caroline | 10/10 | 602 days | 44% |
| Shelley | 10/10 | 633 days | 39% |
| Yariv Rachmani | 10/10 | 633 days | 39% |
| Izzie | 10/10 | 633 days | 39% |
| James Stopford | 10/10 | 633 days | 39% |
| jesper smed hedegaard | 10/10 | 633 days | 39% |
| Jessica Butler | 9/10 | 633 days | 39% |
| Peter Mocko | 10/10 | 633 days | 39% |
| Janice Pool | 10/10 | 664 days | 35% |
| Sharon Gibbons | 10/10 | 664 days | 35% |
| Damian Hughes | 10/10 | 664 days | 35% |
| Malin Graas | 10/10 | 664 days | 35% |
| DAMIEN BENARD | 10/10 | 694 days | 31% |
| Jono | 10/10 | 694 days | 31% |
| Dani & Matt | 10/10 | 694 days | 31% |
| cristina ordas | 10/10 | 694 days | 31% |
| kaaren.vand@gmail.com | 10/10 | 755 days | 23% |
| Matthew Pan | 10/10 | 755 days | 23% |
| Trina Newbold | 10/10 | 755 days | 23% |
| Chala Chase | 10/10 | 786 days | 20% |
| Txell Soy | 10/10 | 786 days | 20% |
| Rokiah Adam | 10/10 | 847 days | 15% |
| Rick Fontaine | 10/10 | 878 days | 12% |
| enrique bekerle | 10/10 | 878 days | 12% |
| Francis T | 10/10 | 878 days | 12% |
| Michelle Williams | 10/10 | 878 days | 12% |
| SUE BOOKER | 10/10 | 908 days | 11% |
| Dusty Miller | 10/10 | 908 days | 11% |
| Josh P. | 10/10 | 908 days | 11% |
| Martin Arnold | 10/10 | 908 days | 11% |
| Mario Koenig | 10/10 | 908 days | 11% |
| JHN | 10/10 | 908 days | 11% |
| Vinesh | 10/10 | 908 days | 11% |
| Will Langdon | 10/10 | 908 days | 11% |
| Daniel Soares | 9/10 | 939 days | 9% |
| Kerry Morris & Barny Harper | 10/10 | 939 days | 9% |
| Kees en Jacqueline | 10/10 | 939 days | 9% |
| Kasey Hope | 9/10 | 939 days | 9% |
| Jonathan Tan | 10/10 | 939 days | 9% |
| Joanna Duncan | 9/10 | 939 days | 9% |
| Niki | 10/10 | 939 days | 9% |
| Tuval Rabina | 10/10 | 967 days | 8% |
| Adam Browne | 10/10 | 967 days | 8% |
| Emily Petersen | 10/10 | 967 days | 8% |
| Lisa McCullough | 10/10 | 967 days | 8% |
| Simon Allam | 10/10 | 967 days | 8% |
| ronald smael | 10/10 | 967 days | 8% |
| Gabriele Kiessling | 10/10 | 998 days | 6% |
| Marcus Vinicius Oliveira Andrade | 10/10 | 998 days | 6% |
| Caroline Langen | 8/10 | 998 days | 6% |
| Klaus Dieter Sowka | 10/10 | 998 days | 6% |
| Jerome | 10/10 | 998 days | 6% |
| Bo Chen | 10/10 | 998 days | 6% |
| Bernhard Baumann | 10/10 | 998 days | 6% |
| Maria | 10/10 | 1029 days | 6% |
| jay davies | 9/10 | 1029 days | 6% |
| Hannah Yeong | 10/10 | 1029 days | 6% |
| Phil Kramer | 9/10 | 1029 days | 6% |
| Susie Jacob | 10/10 | 1059 days | 5% |
| Armond Philmon | 10/10 | 1059 days | 5% |
| Marek Piasta | 10/10 | 1059 days | 5% |
| Martina | 9/10 | 1059 days | 5% |
| Carol Warrington | 7/10 | 1090 days | 5% |
| Sharon O'neill | 9/10 | 1090 days | 5% |
| Anna | 10/10 | 1120 days | 5% |
| Joao Almeida | 8/10 | 1151 days | 5% |
| jasper billings | 10/10 | 1182 days | 5% |
| Robert | 10/10 | 1182 days | 5% |
| Ray and Jan Charles | 9/10 | 1243 days | 5% |
| jenny goh | 10/10 | 1243 days | 5% |
| Belinda Morgan | 9/10 | 1273 days | 5% |
| Karl Cundall | 10/10 | 1273 days | 5% |
| Kim and Ron Tito | 9/10 | 1273 days | 5% |
| Lily | 10/10 | 1273 days | 5% |
| Vanessa Lonsdale | 10/10 | 1273 days | 5% |
| Bryce McKeown | 9/10 | 1273 days | 5% |
| Terence Withers | 8/10 | 1304 days | 4% |
| ELISE THOLLET | 10/10 | 1304 days | 5% |
| Cheryl & Michael Miller | 10/10 | 1304 days | 5% |
| AndyE | 10/10 | 1304 days | 5% |
| Joel Sayre | 10/10 | 1332 days | 4% |
| Tanya Duncan | 10/10 | 1363 days | 4% |
| Douglas Anderson | 8/10 | 1363 days | 4% |
| CATHRYN MCGRATH | 10/10 | 1394 days | 4% |
| Wouter Dillien | 10/10 | 1394 days | 4% |
| Jason Witheld | 10/10 | 1424 days | 4% |
| aga_lukasik | 10/10 | 1424 days | 4% |
| Jessica Eggleston | 10/10 | 1424 days | 4% |
| Tina Mcm | 9/10 | 1485 days | 4% |
| Ian Hutton | 9/10 | 1516 days | 4% |
| Steve Brennan | 9/10 | 1547 days | 4% |
| Zac James | 10/10 | 1547 days | 4% |
| Luke Bingle | 10/10 | 1547 days | 4% |
| Gareth Hale | 8/10 | 1577 days | 4% |
| Janiel Ternura | 10/10 | 1608 days | 4% |
| Michael Spicer | 10/10 | 1608 days | 4% |
| GARRY and MARIA Steele | 10/10 | 1638 days | 4% |
| Achim Schafer | 10/10 | 1638 days | 4% |
| Robert Darby | 10/10 | 1728 days | 4% |
| David Hocde | 10/10 | 1728 days | 4% |
| Lisa & Eric Brüggemann | 10/10 | 1728 days | 4% |
| Linda Stans | 10/10 | 1759 days | 4% |
| Maria Steele | 10/10 | 1789 days | 4% |
| Jaroslaw Lukasik | 10/10 | 1789 days | 4% |
| Andy Shilladay | 10/10 | 1789 days | 4% |
| Robyn Greening | 10/10 | 1820 days | 4% |
| Barbara Halberg | 8/10 | 2003 days | 3% |
| Sam Kydd | 9/10 | 2034 days | 3% |
| Jim Gifford | 10/10 | 2034 days | 3% |
| Josephine Chesby | 9/10 | 2063 days | 3% |
| Charlotte Stanbury | 10/10 | 2063 days | 3% |
| gerry white | 10/10 | 2063 days | 3% |
| Jeremy Bird | 10/10 | 2094 days | 3% |
| Margaret Hackett | 9/10 | 2094 days | 3% |
| Ty Birkett | 10/10 | 2125 days | 3% |
| Christopher Claes | 10/10 | 2155 days | 3% |
| Annette Vartha | 10/10 | 2186 days | 3% |
| Kimbee2015 | 9/10 | 2278 days | 3% |
| Lee Spinks | 9/10 | 2369 days | 2% |
| Liz Charles | 10/10 | 2369 days | 2% |
| Louise C | 10/10 | 2400 days | 2% |
| David Spriggs | 10/10 | 2400 days | 2% |
| Heinrich Ballhaus | 10/10 | 2428 days | 2% |
| Jennifer Greenholt | 10/10 | 2459 days | 2% |
| Jayson Herewini | 9/10 | 2459 days | 2% |
| Michael Michael and Claudia | 10/10 | 2459 days | 2% |
| Fiona Whyte | 10/10 | 2459 days | 2% |
| Chris & Anne | 10/10 | 2581 days | 2% |
| Craig Dunphy | 10/10 | 2824 days | 2% |
| Eric T. | 10/10 | 2855 days | 1% |
| Emily | 10/10 | 2885 days | 1% |
| Brian | 10/10 | 2885 days | 1% |
| bren Herbert | 10/10 | 2916 days | 1% |
| Johan Sundstrom | 10/10 | 3189 days | 1% |
| smarcantonio | 9/10 | 3250 days | 1% |
| Sadie | 10/10 | 3373 days | 0% |
| LindaA | 10/10 | 3616 days | 0% |
| Long | 10/10 | 3800 days | 1% |
| lindacb | 10/10 | 3861 days | 1% |
| jm_1879 | 8/10 | 3889 days | 1% |
| SueHarvey | 10/10 | 3889 days | 1% |
| jojohnson | 9/10 | 3920 days | 1% |
| TinaC | 9/10 | 3920 days | 1% |
| tonyhughes | 10/10 | 3920 days | 1% |
| bothmer | 9/10 | 3951 days | 1% |
| Jim_Gifford | 10/10 | 4012 days | 1% |
| Peter | 6/10 | 4577 days | 0% |
| Peter Aston | 8/10 | 4952 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.25% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 71 days. The Kiwi Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kiwi Motorhomes experience has been adjusted for 48 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 45 | -0.71% |
| 46 | -0.72% |
| 47 | -0.74% |
| 48 | -0.75% |
| 49 | -0.77% |
| 50 | -0.79% |
| 51 | -0.80% |
| … | … |
Final Ranking Score
96%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.