Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
60 Valid Reviews
The Kiwi Motorhomes experience has a total of 65 reviews. There are 60 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 60 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 valid reviews:
The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 95.83% and is based on 60 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Tina Mcm||9/10||84 days||100%|
|Ian Hutton||9/10||115 days||99%|
|Steve Brennan||9/10||146 days||98%|
|Zac James||10/10||146 days||98%|
|Luke Bingle||10/10||146 days||98%|
|Gareth Hale||8/10||176 days||96%|
|Janiel Ternura||10/10||207 days||94%|
|Michael Spicer||10/10||207 days||94%|
|GARRY and MARIA Steele||10/10||237 days||92%|
|Achim Schafer||10/10||237 days||92%|
|Robert Darby||10/10||327 days||84%|
|David Hocde||10/10||327 days||84%|
|Lisa & Eric Brüggemann||10/10||327 days||84%|
|Linda Stans||10/10||358 days||80%|
|Maria Steele||10/10||388 days||77%|
|Jaroslaw Lukasik||10/10||388 days||77%|
|Andy Shilladay||10/10||388 days||77%|
|Robyn Greening||10/10||419 days||72%|
|Barbara Halberg||8/10||602 days||43%|
|Sam Kydd||9/10||633 days||38%|
|Jim Gifford||10/10||633 days||38%|
|Josephine Chesby||9/10||662 days||34%|
|Charlotte Stanbury||10/10||662 days||34%|
|gerry white||10/10||663 days||34%|
|Jeremy Bird||10/10||693 days||30%|
|Margaret Hackett||9/10||693 days||30%|
|Ty Birkett||10/10||725 days||26%|
|Christopher Claes||10/10||754 days||22%|
|Annette Vartha||10/10||785 days||19%|
|Lee Spinks||9/10||968 days||6%|
|Liz Charles||10/10||968 days||6%|
|Louise C||10/10||999 days||5%|
|David Spriggs||10/10||1000 days||5%|
|Heinrich Ballhaus||10/10||1027 days||4%|
|Jennifer Greenholt||10/10||1058 days||3%|
|Jayson Herewini||9/10||1058 days||3%|
|Michael Michael and Claudia||10/10||1058 days||3%|
|Fiona Whyte||10/10||1058 days||3%|
|Chris & Anne||10/10||1180 days||3%|
|Craig Dunphy||10/10||1424 days||3%|
|Eric T.||10/10||1455 days||3%|
|bren Herbert||10/10||1516 days||3%|
|Johan Sundstrom||10/10||1789 days||2%|
|Peter Aston||8/10||3552 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Kiwi Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Kiwi Motorhomes experience has been adjusted for 46 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.