Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kiwi Motorhomes

Valid Reviews

169 Valid Reviews

The Kiwi Motorhomes experience has a total of 178 reviews. There are 169 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 169 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 169 valid reviews:

Rating Count Percentage
10/10 131
78%
9/10 27
16%
8/10 9
5%
7/10 1
1%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.92% Average

The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 96.92% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jess J Sutch 10/10 40 days 99.75 100%
Gross Family 8/10 40 days 94.76 95%
Derek He 10/10 40 days 99.75 100%
Shirley Potiki 10/10 40 days 99.75 100%
MARION HAYNES 9/10 40 days 99.75 100%
Kerran and Will 10/10 70 days 99.22 99%
Cathryn Wood 10/10 70 days 99.22 99%
Grainne 9/10 70 days 99.22 99%
Herb & Kirsty Rihari 10/10 70 days 99.22 99%
Daniel Lewin 10/10 130 days 97.32 98%
jordi Llovera Bergó 10/10 161 days 95.89 96%
Iwan 10/10 162 days 95.84 96%
Stuart Lurc 10/10 162 days 95.84 96%
Niral Patel 10/10 162 days 95.84 96%
Claire Feeney 10/10 190 days 94.28 95%
Heather Jamieson 10/10 191 days 94.22 94%
Cathy Wilson 10/10 191 days 94.22 94%
Kim Parrish 10/10 191 days 94.22 94%
Jen Breuni 10/10 191 days 94.22 94%
Claes Justesen 10/10 191 days 94.22 94%
Fredrik L 10/10 191 days 94.22 94%
Caroline 10/10 191 days 94.22 94%
Shelley 10/10 222 days 92.19 92%
Yariv Rachmani 10/10 222 days 92.19 92%
Izzie 10/10 222 days 92.19 92%
James Stopford 10/10 222 days 92.19 92%
jesper smed hedegaard 10/10 222 days 92.19 92%
Jessica Butler 9/10 222 days 92.19 92%
Peter Mocko 10/10 222 days 92.19 92%
Janice Pool 10/10 253 days 89.86 90%
Sharon Gibbons 10/10 253 days 89.86 90%
Damian Hughes 10/10 253 days 89.86 90%
Malin Graas 10/10 253 days 89.86 90%
DAMIEN BENARD 10/10 283 days 87.31 88%
Jono 10/10 283 days 87.31 88%
Dani & Matt 10/10 283 days 87.31 88%
cristina ordas 10/10 283 days 87.31 88%
kaaren.vand@gmail.com 10/10 344 days 81.25 81%
Matthew Pan 10/10 344 days 81.25 81%
Trina Newbold 10/10 344 days 81.25 81%
Chala Chase 10/10 374 days 77.83 78%
Txell Soy 10/10 375 days 77.72 78%
Rokiah Adam 10/10 436 days 69.88 70%
Rick Fontaine 10/10 466 days 65.59 66%
enrique bekerle 10/10 467 days 65.44 66%
Francis T 10/10 467 days 65.44 66%
Michelle Williams 10/10 467 days 65.44 66%
SUE BOOKER 10/10 497 days 60.86 61%
Dusty Miller 10/10 497 days 60.86 61%
Josh P. 10/10 497 days 60.86 61%
Martin Arnold 10/10 497 days 60.86 61%
Mario Koenig 10/10 497 days 60.86 61%
JHN 10/10 497 days 60.86 61%
Vinesh 10/10 497 days 60.86 61%
Will Langdon 10/10 497 days 60.86 61%
Daniel Soares 9/10 527 days 55.99 56%
Kerry Morris & Barny Harper 10/10 528 days 55.82 56%
Kees en Jacqueline 10/10 528 days 55.82 56%
Kasey Hope 9/10 528 days 55.82 56%
Jonathan Tan 10/10 528 days 55.82 56%
Joanna Duncan 9/10 528 days 55.82 56%
Niki 10/10 528 days 55.82 56%
Tuval Rabina 10/10 555 days 51.21 51%
Adam Browne 10/10 556 days 51.04 51%
Emily Petersen 10/10 556 days 51.04 51%
Lisa McCullough 10/10 556 days 51.04 51%
Simon Allam 10/10 556 days 51.04 51%
ronald smael 10/10 556 days 51.04 51%
Gabriele Kiessling 10/10 586 days 46.05 46%
Marcus Vinicius Oliveira Andrade 10/10 586 days 46.05 46%
Caroline Langen 8/10 586 days 43.75 44%
Klaus Dieter Sowka 10/10 586 days 46.05 46%
Jerome 10/10 587 days 45.89 46%
Bo Chen 10/10 587 days 45.89 46%
Bernhard Baumann 10/10 587 days 45.89 46%
Maria 10/10 618 days 41.05 41%
jay davies 9/10 618 days 41.05 41%
Hannah Yeong 10/10 618 days 41.05 41%
Phil Kramer 9/10 618 days 41.05 41%
Susie Jacob 10/10 647 days 36.8 37%
Armond Philmon 10/10 648 days 36.66 37%
Marek Piasta 10/10 648 days 36.66 37%
Martina 9/10 648 days 36.66 37%
Carol Warrington 7/10 678 days 29.62 30%
Sharon O'neill 9/10 678 days 32.55 33%
Anna 10/10 709 days 28.61 29%
Joao Almeida 8/10 740 days 23.72 24%
jasper billings 10/10 770 days 21.74 22%
Robert 10/10 771 days 21.63 22%
Ray and Jan Charles 9/10 832 days 15.96 16%
jenny goh 10/10 832 days 15.96 16%
Belinda Morgan 9/10 861 days 13.68 14%
Karl Cundall 10/10 861 days 13.68 14%
Kim and Ron Tito 9/10 861 days 13.68 14%
Lily 10/10 862 days 13.6 14%
Vanessa Lonsdale 10/10 862 days 13.6 14%
Bryce McKeown 9/10 862 days 13.6 14%
Terence Withers 8/10 892 days 10.95 11%
ELISE THOLLET 10/10 893 days 11.47 11%
Cheryl & Michael Miller 10/10 893 days 11.47 11%
AndyE 10/10 893 days 11.47 11%
Joel Sayre 10/10 920 days 9.85 10%
Tanya Duncan 10/10 951 days 8.29 8%
Douglas Anderson 8/10 951 days 7.87 8%
CATHRYN MCGRATH 10/10 982 days 7.02 7%
Wouter Dillien 10/10 982 days 7.02 7%
Jason Witheld 10/10 1012 days 6.09 6%
aga_lukasik 10/10 1012 days 6.09 6%
Jessica Eggleston 10/10 1012 days 6.09 6%
Tina Mcm 9/10 1073 days 5.08 5%
Ian Hutton 9/10 1104 days 4.98 5%
Steve Brennan 9/10 1135 days 4.92 5%
Zac James 10/10 1135 days 4.92 5%
Luke Bingle 10/10 1135 days 4.92 5%
Gareth Hale 8/10 1166 days 4.62 5%
Janiel Ternura 10/10 1196 days 4.8 5%
Michael Spicer 10/10 1196 days 4.8 5%
GARRY and MARIA Steele 10/10 1226 days 4.74 5%
Achim Schafer 10/10 1226 days 4.74 5%
Robert Darby 10/10 1316 days 4.57 5%
David Hocde 10/10 1316 days 4.57 5%
Lisa & Eric Brüggemann 10/10 1316 days 4.57 5%
Linda Stans 10/10 1347 days 4.51 5%
Maria Steele 10/10 1377 days 4.45 4%
Jaroslaw Lukasik 10/10 1377 days 4.45 4%
Andy Shilladay 10/10 1377 days 4.45 4%
Robyn Greening 10/10 1408 days 4.39 4%
Barbara Halberg 8/10 1591 days 3.83 4%
Sam Kydd 9/10 1622 days 3.97 4%
Jim Gifford 10/10 1622 days 3.97 4%
Josephine Chesby 9/10 1651 days 3.91 4%
Charlotte Stanbury 10/10 1651 days 3.91 4%
gerry white 10/10 1652 days 3.91 4%
Jeremy Bird 10/10 1682 days 3.85 4%
Margaret Hackett 9/10 1682 days 3.85 4%
Ty Birkett 10/10 1714 days 3.79 4%
Christopher Claes 10/10 1743 days 3.73 4%
Annette Vartha 10/10 1774 days 3.67 4%
Kimbee2015 9/10 1866 days 3.49 4%
Lee Spinks 9/10 1957 days 3.31 3%
Liz Charles 10/10 1957 days 3.31 3%
Louise C 10/10 1988 days 3.25 3%
David Spriggs 10/10 1989 days 3.25 3%
Heinrich Ballhaus 10/10 2016 days 3.2 3%
Jennifer Greenholt 10/10 2047 days 3.14 3%
Jayson Herewini 9/10 2047 days 3.14 3%
Michael Michael and Claudia 10/10 2047 days 3.14 3%
Fiona Whyte 10/10 2047 days 3.14 3%
Chris & Anne 10/10 2169 days 2.9 3%
Craig Dunphy 10/10 2413 days 2.42 2%
Eric T. 10/10 2444 days 2.36 2%
Emily 10/10 2473 days 2.3 2%
Brian 10/10 2474 days 2.3 2%
bren Herbert 10/10 2505 days 2.24 2%
Johan Sundstrom 10/10 2778 days 1.71 2%
smarcantonio 9/10 2839 days 1.59 2%
Sadie 10/10 2962 days 1.35 1%
LindaA 10/10 3205 days 0.87 1%
Long 10/10 3389 days 0.51 1%
lindacb 10/10 3450 days 0.39 0%
jm_1879 8/10 3478 days 0.32 0%
SueHarvey 10/10 3478 days 0.34 0%
jojohnson 9/10 3509 days 0.28 0%
TinaC 9/10 3509 days 0.28 0%
tonyhughes 10/10 3509 days 0.28 0%
bothmer 9/10 3540 days 0.22 0%
Jim_Gifford 10/10 3601 days 0.1 0%
Peter 6/10 4165 days true 0.0 0%
Peter Aston 8/10 4541 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.09% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 117 days. However the Kiwi Motorhomes experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kiwi Motorhomes experience has been adjusted for 8 days. Adjustments are according to the following table.

Days Adjustment
5 -0.06%
6 -0.07%
7 -0.08%
8 -0.09%
9 -0.10%
10 -0.11%
11 -0.12%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.