Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 266 days | 100% |
| Anni | 10/10 | 631 days | 82% |
| Jorian | 6/10 | 906 days | 49% |
| Luke | 1/10 | 935 days | 22% |
| Rahel Herzog | 10/10 | 966 days | 50% |
| Caroline | 10/10 | 2183 days | 4% |
| Mollie Q | 10/10 | 2275 days | 4% |
| Harold Riegle | 9/10 | 2336 days | 4% |
| Meike Wenzl | 10/10 | 2367 days | 4% |
| Birgit Assmann | 10/10 | 2367 days | 4% |
| jonathan vadennr | 10/10 | 2427 days | 4% |
| Mel Brittle | 1/10 | 2427 days | 1% |
| Tamzin | 9/10 | 2488 days | 4% |
| Maxime | 10/10 | 2641 days | 3% |
| Laura Duggan | 8/10 | 2672 days | 3% |
| Jeremy Wright | 9/10 | 2702 days | 3% |
| Damien Jacquet | 10/10 | 2702 days | 3% |
| Alice McCary | 9/10 | 2733 days | 3% |
| will.i.am | 8/10 | 2733 days | 3% |
| Andreas Jonsson | 6/10 | 2761 days | 3% |
| Neil Cook | 10/10 | 2761 days | 3% |
| Francois & Caroline | 8/10 | 2792 days | 3% |
| Brendan Jones | 10/10 | 2792 days | 3% |
| Jack | 10/10 | 2884 days | 3% |
| Jana Fickerova | 10/10 | 3037 days | 3% |
| Felicity Littlefair | 8/10 | 3126 days | 2% |
| Claire Judd | 10/10 | 3126 days | 2% |
| Baudry Manon | 10/10 | 3157 days | 2% |
| Cory Snegirev | 10/10 | 3157 days | 2% |
| Terry Boehmer | 2/10 | 3188 days | 1% |
| Lizzie Edmonds | 10/10 | 3214 days | 2% |
| Laura Meelynn | 9/10 | 3218 days | 2% |
| Stuart Atkinson | 9/10 | 3218 days | 2% |
| Audrey Barras | 9/10 | 3218 days | 2% |
| Anis Quentin | 9/10 | 3221 days | 2% |
| Alexandre Grasland | 9/10 | 3249 days | 2% |
| Hannah Martin | 10/10 | 3279 days | 2% |
| CARMERS | 5/10 | 3279 days | 2% |
| Dave Willems | 9/10 | 3310 days | 2% |
| Bruce Crombie | 10/10 | 3371 days | 2% |
| Alix Braouezec | 7/10 | 3402 days | 2% |
| Ben Bryant | 10/10 | 3402 days | 2% |
| Quentin Vercamer | 8/10 | 3446 days | 2% |
| Rachel Parker | 10/10 | 3463 days | 2% |
| Julie Boboli | 10/10 | 3463 days | 2% |
| Robin Aitchison | 8/10 | 3463 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3464 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3466 days | 2% |
| Christoph Grubmair | 7/10 | 3477 days | 2% |
| Matt Tribe | 8/10 | 3491 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3522 days | 1% |
| Ivars Šmits | 1/10 | 3522 days | 1% |
| H Q | 10/10 | 3522 days | 2% |
| Richard Buytendijk | 3/10 | 3522 days | 1% |
| Jacquelyn Fili | 10/10 | 3522 days | 2% |
| Asbjorn Osland | 8/10 | 3522 days | 2% |
| Dubrulle | 9/10 | 3541 days | 2% |
| Nathalie | 9/10 | 3546 days | 2% |
| Tom Wouda | 6/10 | 3547 days | 1% |
| Sascha Pohlers | 9/10 | 3553 days | 2% |
| Jennie Holland | 8/10 | 3554 days | 1% |
| Connor Hormell | 9/10 | 3556 days | 2% |
| Rose Guillaume | 9/10 | 3564 days | 1% |
| romain perroches | 7/10 | 3576 days | 1% |
| Soria Chher | 7/10 | 3576 days | 1% |
| Bina Johansson | 10/10 | 3576 days | 1% |
| Marie-Louise Förster | 10/10 | 3583 days | 1% |
| Roberta Peckham | 6/10 | 3583 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3583 days | 1% |
| Margo Bernard | 10/10 | 3583 days | 1% |
| Samuel Michalak | 8/10 | 3590 days | 1% |
| Eveline | 9/10 | 3592 days | 1% |
| Lorant julie | 3/10 | 3614 days | 1% |
| Tara Friel | 10/10 | 3644 days | 1% |
| Ivanova R | 9/10 | 3796 days | 1% |
| Diane T | 8/10 | 3796 days | 1% |
| Sarah van den Bos | 9/10 | 3797 days | 1% |
| Charly | 7/10 | 3801 days | 1% |
| Lorenz Pfisterer | 9/10 | 3808 days | 1% |
| Ardian G | 8/10 | 3808 days | 1% |
| Sophia and Karen | 7/10 | 3810 days | 1% |
| Julia | 10/10 | 3813 days | 1% |
| Helena | 7/10 | 3820 days | 1% |
| Kathryn Nolan | 9/10 | 3821 days | 1% |
| Jonathan Foskett | 8/10 | 3823 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3823 days | 1% |
| Adrien Gaumont | 8/10 | 3824 days | 1% |
| Lewis Whittle | 6/10 | 3838 days | 1% |
| Gerardo Furtado | 10/10 | 3845 days | 1% |
| Eileen Donzal | 10/10 | 3857 days | 1% |
| Naevon Espiritu | 9/10 | 3857 days | 1% |
| Leslie MORSS | 9/10 | 3857 days | 1% |
| Alice and James | 8/10 | 3865 days | 1% |
| Audrey and Max | 8/10 | 3870 days | 1% |
| Lazarela | 10/10 | 3874 days | 1% |
| Mark | 9/10 | 3888 days | 1% |
| Nathaniel Sutherland | 9/10 | 3888 days | 1% |
| alban guffroy | 10/10 | 3888 days | 1% |
| Sabine | 6/10 | 3902 days | 1% |
| Sierra Luciano | 10/10 | 3904 days | 1% |
| Steffen & Steffen | 8/10 | 3905 days | 1% |
| Georgia Coleman | 9/10 | 3909 days | 1% |
| Barra Shields | 7/10 | 3925 days | 1% |
| Vera Hutman | 9/10 | 3949 days | 1% |
| Laryssa Kwoczak | 4/10 | 3949 days | 0% |
| Kate | 9/10 | 3980 days | 1% |
| Liam Challenger | 10/10 | 4010 days | 1% |
| vicki scott | 10/10 | 4041 days | 1% |
| Melissa | 10/10 | 4072 days | 0% |
| Leigh Herman | 10/10 | 4102 days | 0% |
| Dusty D | 9/10 | 4102 days | 0% |
| Stuart Nelson | 10/10 | 4163 days | 0% |
| Emma | 10/10 | 4194 days | 0% |
| Elisa Felising | 10/10 | 4218 days | 0% |
| Sophie Horn | 9/10 | 4253 days | 0% |
| Bram and Laura | 9/10 | 4284 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4528 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4536 days | 1% |
| Mark | 8/10 | 4541 days | 1% |
| Jon Van Wren | 10/10 | 4559 days | 1% |
| daniele pontarin | 9/10 | 4559 days | 1% |
| Kathrin Deichmann | 9/10 | 4564 days | 1% |
| Bex Hyland | 8/10 | 4568 days | 1% |
| Matt Hyland | 8/10 | 4568 days | 1% |
| Marinette | 8/10 | 4571 days | 1% |
| Marinette | 9/10 | 4574 days | 1% |
| Frank Jensen | 8/10 | 4574 days | 1% |
| Antton Vappula | 8/10 | 4577 days | 1% |
| ursula Jaag | 10/10 | 4587 days | 1% |
| Rich Schmidt | 10/10 | 4612 days | 1% |
| David Monks | 10/10 | 4618 days | 1% |
| Cato de Haan | 10/10 | 4618 days | 1% |
| Gemma Woods | 10/10 | 4618 days | 1% |
| Myrte Crucq | 10/10 | 4618 days | 1% |
| Reisender Sohn | 10/10 | 4618 days | 1% |
| Nicolas Trezeguet | 9/10 | 4619 days | 1% |
| Emeline Dupre | 9/10 | 4619 days | 1% |
| G S | 5/10 | 4649 days | 1% |
| Jamie | 10/10 | 4679 days | 1% |
| tim archer | 10/10 | 4679 days | 1% |
| Kevin McEvoy | 10/10 | 4771 days | 1% |
| James Ellis | 10/10 | 4802 days | 1% |
| Aoife | 10/10 | 4863 days | 1% |
| russell hawkins | 10/10 | 4893 days | 1% |
| J Andrews | 6/10 | 4924 days | 1% |
| hector_dan | 10/10 | 4983 days | 1% |
| lewis done | 10/10 | 4983 days | 1% |
| Andrew Wemmer | 8/10 | 5012 days | 1% |
| Julie Lamart | 8/10 | 5023 days | 1% |
| Stevie | 8/10 | 5026 days | 1% |
| Megan Child | 9/10 | 5031 days | 1% |
| erikduinkerken | 9/10 | 5044 days | 1% |
| jerseyjim | 9/10 | 5044 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5275 days | 1% |
| Mark Westebring | 9/10 | 5276 days | 1% |
| Dana Wetzel | 10/10 | 5276 days | 1% |
| Rob Klauer | 9/10 | 5277 days | 1% |
| Val Phillips | 9/10 | 5282 days | 1% |
| Def Fem | 8/10 | 5284 days | 1% |
| Lucy Wilde | 9/10 | 5292 days | 1% |
| Dick Stewart | 9/10 | 5294 days | 1% |
| Harald | 6/10 | 5298 days | 1% |
| Mats Harstedt | 7/10 | 5298 days | 1% |
| Vincent & Lian | 7/10 | 5299 days | 1% |
| Johann Maier | 8/10 | 5302 days | 1% |
| Ozgla | 8/10 | 5302 days | 1% |
| Janicha Blumenthal | 8/10 | 5303 days | 1% |
| Eline Vakentijn | 7/10 | 5303 days | 1% |
| John Forrest | 8/10 | 5303 days | 1% |
| Schertenleib | 6/10 | 5305 days | 1% |
| Lepied | 8/10 | 5305 days | 1% |
| Scott Simpson | 8/10 | 5306 days | 1% |
| Filsack | 8/10 | 5310 days | 1% |
| Renate Rohlin | 8/10 | 5312 days | 1% |
| Sebastian | 8/10 | 5316 days | 1% |
| biddybid | 9/10 | 5349 days | 1% |
| Deirdre Hayes | 8/10 | 5386 days | 1% |
| Bart Goovaerts | 8/10 | 5396 days | 1% |
| Robin van der Linden | 8/10 | 5606 days | 1% |
| Fontvieille | 8/10 | 5607 days | 1% |
| Eric Grant | 8/10 | 5629 days | 1% |
| Becky Edney | 8/10 | 5629 days | 1% |
| Alice Bastiman | 7/10 | 5632 days | 1% |
| Claire Colquhoun | 9/10 | 5642 days | 1% |
| Vanessa Vogel | 7/10 | 5645 days | 1% |
| Melanie Berube | 9/10 | 5646 days | 1% |
| Jim & Rebecca | 9/10 | 5647 days | 1% |
| Canada | 7/10 | 5647 days | 1% |
| jedalton78 | 10/10 | 5655 days | 1% |
| Melanie Gruber | 8/10 | 5656 days | 1% |
| Zenager | 6/10 | 5656 days | 1% |
| Rebecca Stones | 7/10 | 5657 days | 1% |
| Nick Roberts | 8/10 | 5658 days | 1% |
| Hartheib Schmid | 8/10 | 5658 days | 1% |
| Thomas Reidinger | 8/10 | 5669 days | 1% |
| Belony | 8/10 | 5670 days | 1% |
| Sven | 6/10 | 5670 days | 1% |
| Olivia Carvill | 5/10 | 5671 days | 1% |
| Matthias | 9/10 | 5672 days | 1% |
| David and Wendy Lucas | 8/10 | 5672 days | 1% |
| Kris | 8/10 | 5673 days | 1% |
| Leontine van Laar | 8/10 | 5678 days | 1% |
| Calvin Parsons | 9/10 | 5683 days | 1% |
| Jen1804 | 10/10 | 5964 days | 1% |
| John Casey | 8/10 | 6001 days | 1% |
| Sorcha O's | 10/10 | 6001 days | 1% |
| Flora | 8/10 | 6022 days | 1% |
| Carolyn Clark | 5/10 | 6022 days | 1% |
| Tim | 9/10 | 6027 days | 1% |
| Maria Lorentzen | 8/10 | 6027 days | 1% |
| Krause | 8/10 | 6029 days | 1% |
| Thijs Schoemaker | 8/10 | 6034 days | 1% |
| Jackie | 8/10 | 6039 days | 1% |
| hermine Petz | 8/10 | 6042 days | 1% |
| Ulric | 7/10 | 6042 days | 1% |
| Fam Schuijers | 8/10 | 6043 days | 1% |
| Rob | 8/10 | 6046 days | 1% |
| marcoswi | 7/10 | 6054 days | 1% |
| Jens Bo Rykor | 8/10 | 6061 days | 1% |
| Ray | 8/10 | 6094 days | 1% |
| joannaw | 4/10 | 6095 days | 0% |
| florian | 8/10 | 6095 days | 1% |
| Sabrina Bazin | 9/10 | 6118 days | 1% |
| Laura McDaniel | 9/10 | 6118 days | 1% |
| Terry J | 5/10 | 6120 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6133 days | 1% |
| richardh | 8/10 | 6235 days | 1% |
| Philipp | 6/10 | 6349 days | 1% |
| JasminA | 7/10 | 6354 days | 1% |
| jjakkeren | 8/10 | 6354 days | 1% |
| rosil | 10/10 | 6354 days | 1% |
| Heide | 8/10 | 6357 days | 1% |
| Denys | 8/10 | 6359 days | 1% |
| Martina Bumiller | 10/10 | 6359 days | 1% |
| DennisK | 7/10 | 6366 days | 1% |
| LosItaly | 9/10 | 6366 days | 1% |
| Enno Brehm | 7/10 | 6366 days | 1% |
| Graham | 9/10 | 6368 days | 1% |
| AstridVG | 7/10 | 6370 days | 1% |
| Gillian | 8/10 | 6374 days | 1% |
| VenesJ | 9/10 | 6374 days | 1% |
| Silhan | 6/10 | 6374 days | 1% |
| DavidHilton | 7/10 | 6374 days | 1% |
| Mette | 7/10 | 6385 days | 1% |
| Linda | 7/10 | 6385 days | 1% |
| RobC1 | 9/10 | 6389 days | 1% |
| RichardB1 | 8/10 | 6389 days | 1% |
| JoT | 10/10 | 6389 days | 1% |
| RobH | 9/10 | 6390 days | 1% |
| Jows | 7/10 | 6390 days | 1% |
| Eugene | 9/10 | 6395 days | 1% |
| David | 9/10 | 6402 days | 1% |
| Lucy | 9/10 | 6404 days | 1% |
| markus Kieper | 8/10 | 6405 days | 1% |
| markus | 8/10 | 6418 days | 1% |
| Chris | 8/10 | 6421 days | 1% |
| Kathryn | 7/10 | 6421 days | 1% |
| Martha | 8/10 | 6421 days | 1% |
| Martina | 10/10 | 6422 days | 1% |
| Manuela | 10/10 | 6422 days | 1% |
| Andie | 7/10 | 6426 days | 1% |
| alex | 9/10 | 6426 days | 1% |
| Erik | 8/10 | 6426 days | 1% |
| Hans | 8/10 | 6426 days | 1% |
| George | 9/10 | 6430 days | 1% |
| Ten | 8/10 | 6434 days | 1% |
| Mat | 8/10 | 6471 days | 1% |
| Alice | 8/10 | 6487 days | 1% |
| Rowan | 10/10 | 6499 days | 1% |
| abby | 8/10 | 6511 days | 1% |
| maria d | 10/10 | 6596 days | 1% |
| Tim | 10/10 | 6606 days | 1% |
| Klaus Uhl | 10/10 | 6737 days | 1% |
| Phil Connelly | 8/10 | 6746 days | 1% |
| Amanda McCaig | 2/10 | 6750 days | 0% |
| Bethany Webster | 7/10 | 6753 days | 1% |
| Roger and Heather Smith | 10/10 | 6759 days | 1% |
| Kevin | 8/10 | 6839 days | 1% |
| Kate and Dave | 9/10 | 6956 days | 1% |
| Marieke Wilkamp | 8/10 | 6956 days | 1% |
| Stacey | 8/10 | 7064 days | 1% |
| Michael | 8/10 | 7072 days | 1% |
| Sandra | 8/10 | 7078 days | 1% |
| Shirley | 9/10 | 7078 days | 1% |
| Denise | 8/10 | 7078 days | 1% |
| Jill&Ben | 8/10 | 7082 days | 1% |
| Sally | 8/10 | 7082 days | 1% |
| Chatin Perrier | 7/10 | 7091 days | 1% |
| Susan | 9/10 | 7104 days | 1% |
| Lucy | 9/10 | 7117 days | 1% |
| Lucy | 10/10 | 7119 days | 1% |
| Lucy | 8/10 | 7119 days | 1% |
| Dave | 8/10 | 7136 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.29% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 105 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 187 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 184 | -2.26% |
| 185 | -2.27% |
| 186 | -2.28% |
| 187 | -2.29% |
| 188 | -2.31% |
| 189 | -2.32% |
| 190 | -2.33% |
| … | … |
Balancing Adjustment
3.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.