Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 161 days | 100% |
| Anni | 10/10 | 526 days | 87% |
| Jorian | 6/10 | 801 days | 56% |
| Luke | 1/10 | 830 days | 25% |
| Rahel Herzog | 10/10 | 861 days | 60% |
| Caroline | 10/10 | 2078 days | 4% |
| Mollie Q | 10/10 | 2170 days | 4% |
| Harold Riegle | 9/10 | 2230 days | 4% |
| Meike Wenzl | 10/10 | 2261 days | 4% |
| Birgit Assmann | 10/10 | 2261 days | 4% |
| jonathan vadennr | 10/10 | 2321 days | 4% |
| Mel Brittle | 1/10 | 2322 days | 1% |
| Tamzin | 9/10 | 2383 days | 4% |
| Maxime | 10/10 | 2536 days | 3% |
| Laura Duggan | 8/10 | 2566 days | 3% |
| Jeremy Wright | 9/10 | 2596 days | 3% |
| Damien Jacquet | 10/10 | 2596 days | 3% |
| Alice McCary | 9/10 | 2627 days | 3% |
| will.i.am | 8/10 | 2628 days | 3% |
| Andreas Jonsson | 6/10 | 2655 days | 3% |
| Neil Cook | 10/10 | 2655 days | 3% |
| Francois & Caroline | 8/10 | 2686 days | 3% |
| Brendan Jones | 10/10 | 2687 days | 3% |
| Jack | 10/10 | 2779 days | 3% |
| Jana Fickerova | 10/10 | 2931 days | 3% |
| Felicity Littlefair | 8/10 | 3020 days | 2% |
| Claire Judd | 10/10 | 3020 days | 2% |
| Baudry Manon | 10/10 | 3051 days | 2% |
| Cory Snegirev | 10/10 | 3051 days | 2% |
| Terry Boehmer | 2/10 | 3082 days | 1% |
| Lizzie Edmonds | 10/10 | 3109 days | 2% |
| Laura Meelynn | 9/10 | 3112 days | 2% |
| Stuart Atkinson | 9/10 | 3112 days | 2% |
| Audrey Barras | 9/10 | 3112 days | 2% |
| Anis Quentin | 9/10 | 3116 days | 2% |
| Alexandre Grasland | 9/10 | 3143 days | 2% |
| Hannah Martin | 10/10 | 3173 days | 2% |
| CARMERS | 5/10 | 3174 days | 1% |
| Dave Willems | 9/10 | 3204 days | 2% |
| Bruce Crombie | 10/10 | 3265 days | 2% |
| Alix Braouezec | 7/10 | 3296 days | 2% |
| Ben Bryant | 10/10 | 3296 days | 2% |
| Quentin Vercamer | 8/10 | 3341 days | 2% |
| Rachel Parker | 10/10 | 3357 days | 2% |
| Julie Boboli | 10/10 | 3357 days | 2% |
| Robin Aitchison | 8/10 | 3357 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3359 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3361 days | 2% |
| Christoph Grubmair | 7/10 | 3372 days | 2% |
| Matt Tribe | 8/10 | 3385 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3416 days | 0% |
| Ivars Šmits | 1/10 | 3416 days | 0% |
| H Q | 10/10 | 3416 days | 2% |
| Richard Buytendijk | 3/10 | 3416 days | 1% |
| Jacquelyn Fili | 10/10 | 3416 days | 2% |
| Asbjorn Osland | 8/10 | 3416 days | 2% |
| Dubrulle | 9/10 | 3436 days | 1% |
| Nathalie | 9/10 | 3441 days | 1% |
| Tom Wouda | 6/10 | 3442 days | 1% |
| Sascha Pohlers | 9/10 | 3447 days | 1% |
| Jennie Holland | 8/10 | 3449 days | 1% |
| Connor Hormell | 9/10 | 3451 days | 1% |
| Rose Guillaume | 9/10 | 3459 days | 1% |
| romain perroches | 7/10 | 3471 days | 1% |
| Soria Chher | 7/10 | 3471 days | 1% |
| Bina Johansson | 10/10 | 3471 days | 1% |
| Marie-Louise Förster | 10/10 | 3477 days | 1% |
| Roberta Peckham | 6/10 | 3477 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3477 days | 1% |
| Margo Bernard | 10/10 | 3477 days | 1% |
| Samuel Michalak | 8/10 | 3485 days | 1% |
| Eveline | 9/10 | 3487 days | 1% |
| Lorant julie | 3/10 | 3508 days | 1% |
| Tara Friel | 10/10 | 3538 days | 1% |
| Ivanova R | 9/10 | 3691 days | 1% |
| Diane T | 8/10 | 3691 days | 1% |
| Sarah van den Bos | 9/10 | 3691 days | 1% |
| Charly | 7/10 | 3696 days | 1% |
| Lorenz Pfisterer | 9/10 | 3703 days | 1% |
| Ardian G | 8/10 | 3703 days | 1% |
| Sophia and Karen | 7/10 | 3705 days | 1% |
| Julia | 10/10 | 3708 days | 1% |
| Helena | 7/10 | 3715 days | 1% |
| Kathryn Nolan | 9/10 | 3716 days | 1% |
| Jonathan Foskett | 8/10 | 3718 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3718 days | 1% |
| Adrien Gaumont | 8/10 | 3719 days | 1% |
| Lewis Whittle | 6/10 | 3733 days | 1% |
| Gerardo Furtado | 10/10 | 3740 days | 1% |
| Eileen Donzal | 10/10 | 3751 days | 1% |
| Naevon Espiritu | 9/10 | 3752 days | 1% |
| Leslie MORSS | 9/10 | 3752 days | 1% |
| Alice and James | 8/10 | 3760 days | 1% |
| Audrey and Max | 8/10 | 3765 days | 1% |
| Lazarela | 10/10 | 3769 days | 1% |
| Mark | 9/10 | 3782 days | 1% |
| Nathaniel Sutherland | 9/10 | 3782 days | 1% |
| alban guffroy | 10/10 | 3782 days | 1% |
| Sabine | 6/10 | 3797 days | 1% |
| Sierra Luciano | 10/10 | 3799 days | 1% |
| Steffen & Steffen | 8/10 | 3800 days | 1% |
| Georgia Coleman | 9/10 | 3804 days | 1% |
| Barra Shields | 7/10 | 3820 days | 1% |
| Vera Hutman | 9/10 | 3843 days | 1% |
| Laryssa Kwoczak | 4/10 | 3843 days | 0% |
| Kate | 9/10 | 3875 days | 1% |
| Liam Challenger | 10/10 | 3905 days | 1% |
| vicki scott | 10/10 | 3935 days | 1% |
| Melissa | 10/10 | 3967 days | 0% |
| Leigh Herman | 10/10 | 3996 days | 0% |
| Dusty D | 9/10 | 3996 days | 0% |
| Stuart Nelson | 10/10 | 4057 days | 0% |
| Emma | 10/10 | 4088 days | 0% |
| Elisa Felising | 10/10 | 4113 days | 0% |
| Sophie Horn | 9/10 | 4147 days | 0% |
| Bram and Laura | 9/10 | 4179 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4423 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4431 days | 1% |
| Mark | 8/10 | 4436 days | 1% |
| Jon Van Wren | 10/10 | 4454 days | 1% |
| daniele pontarin | 9/10 | 4454 days | 1% |
| Kathrin Deichmann | 9/10 | 4459 days | 1% |
| Bex Hyland | 8/10 | 4463 days | 1% |
| Matt Hyland | 8/10 | 4463 days | 1% |
| Marinette | 8/10 | 4466 days | 1% |
| Marinette | 9/10 | 4469 days | 1% |
| Frank Jensen | 8/10 | 4469 days | 1% |
| Antton Vappula | 8/10 | 4472 days | 1% |
| ursula Jaag | 10/10 | 4482 days | 1% |
| Rich Schmidt | 10/10 | 4507 days | 1% |
| David Monks | 10/10 | 4513 days | 1% |
| Cato de Haan | 10/10 | 4513 days | 1% |
| Gemma Woods | 10/10 | 4513 days | 1% |
| Myrte Crucq | 10/10 | 4513 days | 1% |
| Reisender Sohn | 10/10 | 4513 days | 1% |
| Nicolas Trezeguet | 9/10 | 4514 days | 1% |
| Emeline Dupre | 9/10 | 4514 days | 1% |
| G S | 5/10 | 4544 days | 0% |
| Jamie | 10/10 | 4573 days | 1% |
| tim archer | 10/10 | 4574 days | 1% |
| Kevin McEvoy | 10/10 | 4666 days | 1% |
| James Ellis | 10/10 | 4697 days | 1% |
| Aoife | 10/10 | 4758 days | 1% |
| russell hawkins | 10/10 | 4788 days | 1% |
| J Andrews | 6/10 | 4819 days | 0% |
| hector_dan | 10/10 | 4878 days | 1% |
| lewis done | 10/10 | 4878 days | 1% |
| Andrew Wemmer | 8/10 | 4907 days | 1% |
| Julie Lamart | 8/10 | 4918 days | 1% |
| Stevie | 8/10 | 4921 days | 1% |
| Megan Child | 9/10 | 4926 days | 1% |
| erikduinkerken | 9/10 | 4939 days | 1% |
| jerseyjim | 9/10 | 4939 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5170 days | 1% |
| Mark Westebring | 9/10 | 5171 days | 1% |
| Dana Wetzel | 10/10 | 5171 days | 1% |
| Rob Klauer | 9/10 | 5172 days | 1% |
| Val Phillips | 9/10 | 5177 days | 1% |
| Def Fem | 8/10 | 5179 days | 1% |
| Lucy Wilde | 9/10 | 5187 days | 1% |
| Dick Stewart | 9/10 | 5189 days | 1% |
| Harald | 6/10 | 5193 days | 0% |
| Mats Harstedt | 7/10 | 5193 days | 1% |
| Vincent & Lian | 7/10 | 5194 days | 1% |
| Johann Maier | 8/10 | 5197 days | 1% |
| Ozgla | 8/10 | 5197 days | 1% |
| Janicha Blumenthal | 8/10 | 5198 days | 1% |
| Eline Vakentijn | 7/10 | 5198 days | 1% |
| John Forrest | 8/10 | 5198 days | 1% |
| Schertenleib | 6/10 | 5200 days | 0% |
| Lepied | 8/10 | 5200 days | 1% |
| Scott Simpson | 8/10 | 5201 days | 1% |
| Filsack | 8/10 | 5205 days | 1% |
| Renate Rohlin | 8/10 | 5207 days | 1% |
| Sebastian | 8/10 | 5211 days | 1% |
| biddybid | 9/10 | 5244 days | 1% |
| Deirdre Hayes | 8/10 | 5281 days | 1% |
| Bart Goovaerts | 8/10 | 5291 days | 1% |
| Robin van der Linden | 8/10 | 5501 days | 1% |
| Fontvieille | 8/10 | 5502 days | 1% |
| Eric Grant | 8/10 | 5524 days | 1% |
| Becky Edney | 8/10 | 5524 days | 1% |
| Alice Bastiman | 7/10 | 5527 days | 1% |
| Claire Colquhoun | 9/10 | 5537 days | 1% |
| Vanessa Vogel | 7/10 | 5540 days | 1% |
| Melanie Berube | 9/10 | 5541 days | 1% |
| Jim & Rebecca | 9/10 | 5542 days | 1% |
| Canada | 7/10 | 5542 days | 1% |
| jedalton78 | 10/10 | 5550 days | 1% |
| Melanie Gruber | 8/10 | 5551 days | 1% |
| Zenager | 6/10 | 5551 days | 0% |
| Rebecca Stones | 7/10 | 5552 days | 1% |
| Nick Roberts | 8/10 | 5553 days | 1% |
| Hartheib Schmid | 8/10 | 5553 days | 1% |
| Thomas Reidinger | 8/10 | 5564 days | 1% |
| Belony | 8/10 | 5565 days | 1% |
| Sven | 6/10 | 5565 days | 0% |
| Olivia Carvill | 5/10 | 5566 days | 0% |
| Matthias | 9/10 | 5567 days | 1% |
| David and Wendy Lucas | 8/10 | 5567 days | 1% |
| Kris | 8/10 | 5568 days | 1% |
| Leontine van Laar | 8/10 | 5573 days | 1% |
| Calvin Parsons | 9/10 | 5578 days | 1% |
| Jen1804 | 10/10 | 5859 days | 1% |
| John Casey | 8/10 | 5896 days | 1% |
| Sorcha O's | 10/10 | 5896 days | 1% |
| Flora | 8/10 | 5917 days | 1% |
| Carolyn Clark | 5/10 | 5917 days | 0% |
| Tim | 9/10 | 5922 days | 1% |
| Maria Lorentzen | 8/10 | 5922 days | 1% |
| Krause | 8/10 | 5924 days | 1% |
| Thijs Schoemaker | 8/10 | 5929 days | 1% |
| Jackie | 8/10 | 5934 days | 1% |
| hermine Petz | 8/10 | 5937 days | 1% |
| Ulric | 7/10 | 5937 days | 1% |
| Fam Schuijers | 8/10 | 5938 days | 1% |
| Rob | 8/10 | 5941 days | 1% |
| marcoswi | 7/10 | 5949 days | 1% |
| Jens Bo Rykor | 8/10 | 5956 days | 1% |
| Ray | 8/10 | 5989 days | 1% |
| joannaw | 4/10 | 5990 days | 0% |
| florian | 8/10 | 5990 days | 1% |
| Sabrina Bazin | 9/10 | 6013 days | 1% |
| Laura McDaniel | 9/10 | 6013 days | 1% |
| Terry J | 5/10 | 6015 days | 0% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6028 days | 1% |
| richardh | 8/10 | 6130 days | 1% |
| Philipp | 6/10 | 6244 days | 0% |
| JasminA | 7/10 | 6249 days | 1% |
| jjakkeren | 8/10 | 6249 days | 1% |
| rosil | 10/10 | 6249 days | 1% |
| Heide | 8/10 | 6252 days | 1% |
| Denys | 8/10 | 6254 days | 1% |
| Martina Bumiller | 10/10 | 6254 days | 1% |
| DennisK | 7/10 | 6261 days | 1% |
| LosItaly | 9/10 | 6261 days | 1% |
| Enno Brehm | 7/10 | 6261 days | 1% |
| Graham | 9/10 | 6262 days | 1% |
| AstridVG | 7/10 | 6265 days | 1% |
| Gillian | 8/10 | 6269 days | 1% |
| VenesJ | 9/10 | 6269 days | 1% |
| Silhan | 6/10 | 6269 days | 0% |
| DavidHilton | 7/10 | 6269 days | 1% |
| Mette | 7/10 | 6279 days | 1% |
| Linda | 7/10 | 6280 days | 1% |
| RobC1 | 9/10 | 6284 days | 1% |
| RichardB1 | 8/10 | 6284 days | 1% |
| JoT | 10/10 | 6284 days | 1% |
| RobH | 9/10 | 6285 days | 1% |
| Jows | 7/10 | 6285 days | 1% |
| Eugene | 9/10 | 6290 days | 1% |
| David | 9/10 | 6297 days | 1% |
| Lucy | 9/10 | 6299 days | 1% |
| markus Kieper | 8/10 | 6300 days | 1% |
| markus | 8/10 | 6313 days | 1% |
| Chris | 8/10 | 6316 days | 1% |
| Kathryn | 7/10 | 6316 days | 1% |
| Martha | 8/10 | 6316 days | 1% |
| Martina | 10/10 | 6317 days | 1% |
| Manuela | 10/10 | 6317 days | 1% |
| Andie | 7/10 | 6321 days | 1% |
| alex | 9/10 | 6321 days | 1% |
| Erik | 8/10 | 6321 days | 1% |
| Hans | 8/10 | 6321 days | 1% |
| George | 9/10 | 6325 days | 1% |
| Ten | 8/10 | 6329 days | 1% |
| Mat | 8/10 | 6366 days | 1% |
| Alice | 8/10 | 6382 days | 1% |
| Rowan | 10/10 | 6394 days | 1% |
| abby | 8/10 | 6405 days | 1% |
| maria d | 10/10 | 6491 days | 1% |
| Tim | 10/10 | 6501 days | 1% |
| Klaus Uhl | 10/10 | 6632 days | 1% |
| Phil Connelly | 8/10 | 6641 days | 1% |
| Amanda McCaig | 2/10 | 6645 days | 0% |
| Bethany Webster | 7/10 | 6648 days | 1% |
| Roger and Heather Smith | 10/10 | 6654 days | 1% |
| Kevin | 8/10 | 6734 days | 1% |
| Kate and Dave | 9/10 | 6851 days | 1% |
| Marieke Wilkamp | 8/10 | 6851 days | 1% |
| Stacey | 8/10 | 6959 days | 1% |
| Michael | 8/10 | 6967 days | 1% |
| Sandra | 8/10 | 6973 days | 1% |
| Shirley | 9/10 | 6973 days | 1% |
| Denise | 8/10 | 6973 days | 1% |
| Jill&Ben | 8/10 | 6977 days | 1% |
| Sally | 8/10 | 6977 days | 1% |
| Chatin Perrier | 7/10 | 6986 days | 1% |
| Susan | 9/10 | 6999 days | 1% |
| Lucy | 9/10 | 7012 days | 1% |
| Lucy | 10/10 | 7014 days | 1% |
| Lucy | 8/10 | 7014 days | 1% |
| Dave | 8/10 | 7031 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.81% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 87 days. The Escape Campervan Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 82 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 79 | -1.14% |
| 80 | -1.16% |
| 81 | -1.17% |
| 82 | -1.18% |
| 83 | -1.20% |
| 84 | -1.21% |
| 85 | -1.23% |
| … | … |
Balancing Adjustment
3.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.