Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 383 days | 100% |
| Jorian | 6/10 | 658 days | 71% |
| Luke | 1/10 | 687 days | 32% |
| Rahel Herzog | 10/10 | 718 days | 77% |
| Caroline | 10/10 | 1935 days | 5% |
| Mollie Q | 10/10 | 2027 days | 5% |
| Harold Riegle | 9/10 | 2088 days | 5% |
| Meike Wenzl | 10/10 | 2119 days | 5% |
| Birgit Assmann | 10/10 | 2119 days | 5% |
| jonathan vadennr | 10/10 | 2179 days | 5% |
| Mel Brittle | 1/10 | 2179 days | 2% |
| Tamzin | 9/10 | 2240 days | 5% |
| Maxime | 10/10 | 2393 days | 4% |
| Laura Duggan | 8/10 | 2424 days | 4% |
| Jeremy Wright | 9/10 | 2454 days | 4% |
| Damien Jacquet | 10/10 | 2454 days | 4% |
| Alice McCary | 9/10 | 2485 days | 4% |
| will.i.am | 8/10 | 2485 days | 4% |
| Andreas Jonsson | 6/10 | 2513 days | 3% |
| Neil Cook | 10/10 | 2513 days | 4% |
| Francois & Caroline | 8/10 | 2544 days | 4% |
| Brendan Jones | 10/10 | 2544 days | 4% |
| Jack | 10/10 | 2636 days | 4% |
| Jana Fickerova | 10/10 | 2789 days | 3% |
| Felicity Littlefair | 8/10 | 2878 days | 3% |
| Claire Judd | 10/10 | 2878 days | 3% |
| Baudry Manon | 10/10 | 2909 days | 3% |
| Cory Snegirev | 10/10 | 2909 days | 3% |
| Terry Boehmer | 2/10 | 2940 days | 1% |
| Lizzie Edmonds | 10/10 | 2966 days | 3% |
| Laura Meelynn | 9/10 | 2970 days | 3% |
| Stuart Atkinson | 9/10 | 2970 days | 3% |
| Audrey Barras | 9/10 | 2970 days | 3% |
| Anis Quentin | 9/10 | 2973 days | 3% |
| Alexandre Grasland | 9/10 | 3001 days | 3% |
| Hannah Martin | 10/10 | 3031 days | 3% |
| CARMERS | 5/10 | 3031 days | 2% |
| Dave Willems | 9/10 | 3062 days | 3% |
| Bruce Crombie | 10/10 | 3123 days | 3% |
| Alix Braouezec | 7/10 | 3154 days | 2% |
| Ben Bryant | 10/10 | 3154 days | 3% |
| Quentin Vercamer | 8/10 | 3198 days | 2% |
| Rachel Parker | 10/10 | 3215 days | 2% |
| Julie Boboli | 10/10 | 3215 days | 2% |
| Robin Aitchison | 8/10 | 3215 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3216 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3218 days | 2% |
| Christoph Grubmair | 7/10 | 3229 days | 2% |
| Matt Tribe | 8/10 | 3243 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3274 days | 1% |
| Ivars Šmits | 1/10 | 3274 days | 1% |
| H Q | 10/10 | 3274 days | 2% |
| Richard Buytendijk | 3/10 | 3274 days | 1% |
| Jacquelyn Fili | 10/10 | 3274 days | 2% |
| Asbjorn Osland | 8/10 | 3274 days | 2% |
| Dubrulle | 9/10 | 3293 days | 2% |
| Nathalie | 9/10 | 3298 days | 2% |
| Tom Wouda | 6/10 | 3299 days | 2% |
| Sascha Pohlers | 9/10 | 3305 days | 2% |
| Jennie Holland | 8/10 | 3306 days | 2% |
| Connor Hormell | 9/10 | 3308 days | 2% |
| Rose Guillaume | 9/10 | 3316 days | 2% |
| romain perroches | 7/10 | 3328 days | 2% |
| Soria Chher | 7/10 | 3328 days | 2% |
| Bina Johansson | 10/10 | 3328 days | 2% |
| Marie-Louise Förster | 10/10 | 3335 days | 2% |
| Roberta Peckham | 6/10 | 3335 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3335 days | 2% |
| Margo Bernard | 10/10 | 3335 days | 2% |
| Samuel Michalak | 8/10 | 3342 days | 2% |
| Eveline | 9/10 | 3344 days | 2% |
| Lorant julie | 3/10 | 3366 days | 1% |
| Tara Friel | 10/10 | 3396 days | 2% |
| Ivanova R | 9/10 | 3548 days | 2% |
| Diane T | 8/10 | 3548 days | 2% |
| Sarah van den Bos | 9/10 | 3549 days | 2% |
| Charly | 7/10 | 3553 days | 2% |
| Lorenz Pfisterer | 9/10 | 3560 days | 2% |
| Ardian G | 8/10 | 3560 days | 2% |
| Sophia and Karen | 7/10 | 3562 days | 2% |
| Julia | 10/10 | 3565 days | 2% |
| Helena | 7/10 | 3572 days | 2% |
| Kathryn Nolan | 9/10 | 3573 days | 2% |
| Jonathan Foskett | 8/10 | 3575 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3575 days | 2% |
| Adrien Gaumont | 8/10 | 3576 days | 2% |
| Lewis Whittle | 6/10 | 3590 days | 1% |
| Gerardo Furtado | 10/10 | 3597 days | 2% |
| Eileen Donzal | 10/10 | 3609 days | 2% |
| Naevon Espiritu | 9/10 | 3609 days | 2% |
| Leslie MORSS | 9/10 | 3609 days | 2% |
| Alice and James | 8/10 | 3617 days | 2% |
| Audrey and Max | 8/10 | 3622 days | 2% |
| Lazarela | 10/10 | 3626 days | 2% |
| Mark | 9/10 | 3640 days | 2% |
| Nathaniel Sutherland | 9/10 | 3640 days | 2% |
| alban guffroy | 10/10 | 3640 days | 2% |
| Sabine | 6/10 | 3654 days | 1% |
| Sierra Luciano | 10/10 | 3656 days | 2% |
| Steffen & Steffen | 8/10 | 3657 days | 1% |
| Georgia Coleman | 9/10 | 3661 days | 2% |
| Barra Shields | 7/10 | 3677 days | 1% |
| Vera Hutman | 9/10 | 3701 days | 1% |
| Laryssa Kwoczak | 4/10 | 3701 days | 1% |
| Kate | 9/10 | 3732 days | 1% |
| Liam Challenger | 10/10 | 3762 days | 1% |
| vicki scott | 10/10 | 3793 days | 1% |
| Melissa | 10/10 | 3824 days | 1% |
| Leigh Herman | 10/10 | 3854 days | 1% |
| Dusty D | 9/10 | 3854 days | 1% |
| Stuart Nelson | 10/10 | 3915 days | 1% |
| Emma | 10/10 | 3946 days | 1% |
| Elisa Felising | 10/10 | 3970 days | 1% |
| Sophie Horn | 9/10 | 4005 days | 1% |
| Bram and Laura | 9/10 | 4036 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4280 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4288 days | 0% |
| Mark | 8/10 | 4293 days | 0% |
| Jon Van Wren | 10/10 | 4311 days | 0% |
| daniele pontarin | 9/10 | 4311 days | 0% |
| Kathrin Deichmann | 9/10 | 4316 days | 0% |
| Bex Hyland | 8/10 | 4320 days | 0% |
| Matt Hyland | 8/10 | 4320 days | 0% |
| Marinette | 8/10 | 4323 days | 0% |
| Marinette | 9/10 | 4326 days | 0% |
| Frank Jensen | 8/10 | 4326 days | 0% |
| Antton Vappula | 8/10 | 4329 days | 0% |
| ursula Jaag | 10/10 | 4339 days | 0% |
| Rich Schmidt | 10/10 | 4364 days | 0% |
| David Monks | 10/10 | 4370 days | 0% |
| Cato de Haan | 10/10 | 4370 days | 0% |
| Gemma Woods | 10/10 | 4370 days | 0% |
| Myrte Crucq | 10/10 | 4370 days | 0% |
| Reisender Sohn | 10/10 | 4370 days | 0% |
| Nicolas Trezeguet | 9/10 | 4371 days | 0% |
| Emeline Dupre | 9/10 | 4371 days | 0% |
| G S | 5/10 | 4401 days | 1% |
| Jamie | 10/10 | 4431 days | 1% |
| tim archer | 10/10 | 4431 days | 1% |
| Kevin McEvoy | 10/10 | 4523 days | 1% |
| James Ellis | 10/10 | 4554 days | 1% |
| Aoife | 10/10 | 4615 days | 1% |
| russell hawkins | 10/10 | 4645 days | 1% |
| J Andrews | 6/10 | 4676 days | 1% |
| hector_dan | 10/10 | 4735 days | 1% |
| lewis done | 10/10 | 4735 days | 1% |
| Andrew Wemmer | 8/10 | 4764 days | 1% |
| Julie Lamart | 8/10 | 4775 days | 1% |
| Stevie | 8/10 | 4778 days | 1% |
| Megan Child | 9/10 | 4783 days | 1% |
| erikduinkerken | 9/10 | 4796 days | 1% |
| jerseyjim | 9/10 | 4796 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5027 days | 1% |
| Mark Westebring | 9/10 | 5028 days | 1% |
| Dana Wetzel | 10/10 | 5028 days | 1% |
| Rob Klauer | 9/10 | 5029 days | 1% |
| Val Phillips | 9/10 | 5034 days | 1% |
| Def Fem | 8/10 | 5036 days | 1% |
| Lucy Wilde | 9/10 | 5044 days | 1% |
| Dick Stewart | 9/10 | 5046 days | 1% |
| Harald | 6/10 | 5050 days | 1% |
| Mats Harstedt | 7/10 | 5050 days | 1% |
| Vincent & Lian | 7/10 | 5051 days | 1% |
| Johann Maier | 8/10 | 5054 days | 1% |
| Ozgla | 8/10 | 5054 days | 1% |
| Janicha Blumenthal | 8/10 | 5055 days | 1% |
| Eline Vakentijn | 7/10 | 5055 days | 1% |
| John Forrest | 8/10 | 5055 days | 1% |
| Schertenleib | 6/10 | 5057 days | 1% |
| Lepied | 8/10 | 5057 days | 1% |
| Scott Simpson | 8/10 | 5058 days | 1% |
| Filsack | 8/10 | 5062 days | 1% |
| Renate Rohlin | 8/10 | 5064 days | 1% |
| Sebastian | 8/10 | 5068 days | 1% |
| biddybid | 9/10 | 5101 days | 1% |
| Deirdre Hayes | 8/10 | 5138 days | 1% |
| Bart Goovaerts | 8/10 | 5148 days | 1% |
| Robin van der Linden | 8/10 | 5358 days | 1% |
| Fontvieille | 8/10 | 5359 days | 1% |
| Eric Grant | 8/10 | 5381 days | 1% |
| Becky Edney | 8/10 | 5381 days | 1% |
| Alice Bastiman | 7/10 | 5384 days | 1% |
| Claire Colquhoun | 9/10 | 5394 days | 1% |
| Vanessa Vogel | 7/10 | 5397 days | 1% |
| Melanie Berube | 9/10 | 5398 days | 1% |
| Jim & Rebecca | 9/10 | 5399 days | 1% |
| Canada | 7/10 | 5399 days | 1% |
| jedalton78 | 10/10 | 5407 days | 1% |
| Melanie Gruber | 8/10 | 5408 days | 1% |
| Zenager | 6/10 | 5408 days | 1% |
| Rebecca Stones | 7/10 | 5409 days | 1% |
| Nick Roberts | 8/10 | 5410 days | 1% |
| Hartheib Schmid | 8/10 | 5410 days | 1% |
| Thomas Reidinger | 8/10 | 5421 days | 1% |
| Belony | 8/10 | 5422 days | 1% |
| Sven | 6/10 | 5422 days | 1% |
| Olivia Carvill | 5/10 | 5423 days | 1% |
| Matthias | 9/10 | 5424 days | 1% |
| David and Wendy Lucas | 8/10 | 5424 days | 1% |
| Kris | 8/10 | 5425 days | 1% |
| Leontine van Laar | 8/10 | 5430 days | 1% |
| Calvin Parsons | 9/10 | 5435 days | 1% |
| Jen1804 | 10/10 | 5716 days | 1% |
| John Casey | 8/10 | 5753 days | 1% |
| Sorcha O's | 10/10 | 5753 days | 1% |
| Flora | 8/10 | 5774 days | 1% |
| Carolyn Clark | 5/10 | 5774 days | 1% |
| Tim | 9/10 | 5779 days | 1% |
| Maria Lorentzen | 8/10 | 5779 days | 1% |
| Krause | 8/10 | 5781 days | 1% |
| Thijs Schoemaker | 8/10 | 5786 days | 1% |
| Jackie | 8/10 | 5791 days | 1% |
| hermine Petz | 8/10 | 5794 days | 1% |
| Ulric | 7/10 | 5794 days | 1% |
| Fam Schuijers | 8/10 | 5795 days | 1% |
| Rob | 8/10 | 5798 days | 1% |
| marcoswi | 7/10 | 5806 days | 1% |
| Jens Bo Rykor | 8/10 | 5813 days | 1% |
| Ray | 8/10 | 5846 days | 1% |
| joannaw | 4/10 | 5847 days | 1% |
| florian | 8/10 | 5847 days | 1% |
| Sabrina Bazin | 9/10 | 5870 days | 1% |
| Laura McDaniel | 9/10 | 5870 days | 1% |
| Terry J | 5/10 | 5872 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5885 days | 1% |
| richardh | 8/10 | 5987 days | 1% |
| Philipp | 6/10 | 6101 days | 1% |
| JasminA | 7/10 | 6106 days | 1% |
| jjakkeren | 8/10 | 6106 days | 1% |
| rosil | 10/10 | 6106 days | 1% |
| Heide | 8/10 | 6109 days | 1% |
| Denys | 8/10 | 6111 days | 1% |
| Martina Bumiller | 10/10 | 6111 days | 1% |
| DennisK | 7/10 | 6118 days | 1% |
| LosItaly | 9/10 | 6118 days | 1% |
| Enno Brehm | 7/10 | 6118 days | 1% |
| Graham | 9/10 | 6120 days | 1% |
| AstridVG | 7/10 | 6123 days | 1% |
| Gillian | 8/10 | 6126 days | 1% |
| VenesJ | 9/10 | 6126 days | 1% |
| Silhan | 6/10 | 6126 days | 1% |
| DavidHilton | 7/10 | 6126 days | 1% |
| Mette | 7/10 | 6137 days | 1% |
| Linda | 7/10 | 6138 days | 1% |
| RobC1 | 9/10 | 6141 days | 1% |
| RichardB1 | 8/10 | 6141 days | 1% |
| JoT | 10/10 | 6141 days | 1% |
| RobH | 9/10 | 6142 days | 1% |
| Jows | 7/10 | 6143 days | 1% |
| Eugene | 9/10 | 6148 days | 1% |
| David | 9/10 | 6155 days | 1% |
| Lucy | 9/10 | 6157 days | 1% |
| markus Kieper | 8/10 | 6157 days | 1% |
| markus | 8/10 | 6171 days | 1% |
| Chris | 8/10 | 6174 days | 1% |
| Kathryn | 7/10 | 6174 days | 1% |
| Martha | 8/10 | 6174 days | 1% |
| Martina | 10/10 | 6175 days | 1% |
| Manuela | 10/10 | 6175 days | 1% |
| Andie | 7/10 | 6179 days | 1% |
| alex | 9/10 | 6179 days | 1% |
| Erik | 8/10 | 6179 days | 1% |
| Hans | 8/10 | 6179 days | 1% |
| George | 9/10 | 6183 days | 1% |
| Ten | 8/10 | 6187 days | 1% |
| Mat | 8/10 | 6224 days | 1% |
| Alice | 8/10 | 6240 days | 1% |
| Rowan | 10/10 | 6252 days | 1% |
| abby | 8/10 | 6263 days | 1% |
| maria d | 10/10 | 6349 days | 1% |
| Tim | 10/10 | 6359 days | 1% |
| Klaus Uhl | 10/10 | 6489 days | 1% |
| Phil Connelly | 8/10 | 6498 days | 1% |
| Amanda McCaig | 2/10 | 6502 days | 0% |
| Bethany Webster | 7/10 | 6505 days | 1% |
| Roger and Heather Smith | 10/10 | 6511 days | 1% |
| Kevin | 8/10 | 6591 days | 1% |
| Kate and Dave | 9/10 | 6708 days | 1% |
| Marieke Wilkamp | 8/10 | 6708 days | 1% |
| Stacey | 8/10 | 6816 days | 1% |
| Michael | 8/10 | 6824 days | 1% |
| Sandra | 8/10 | 6830 days | 1% |
| Shirley | 9/10 | 6830 days | 1% |
| Denise | 8/10 | 6830 days | 1% |
| Jill&Ben | 8/10 | 6834 days | 1% |
| Sally | 8/10 | 6834 days | 1% |
| Chatin Perrier | 7/10 | 6843 days | 1% |
| Susan | 9/10 | 6856 days | 1% |
| Lucy | 9/10 | 6869 days | 1% |
| Lucy | 10/10 | 6871 days | 1% |
| Lucy | 8/10 | 6871 days | 1% |
| Dave | 8/10 | 6888 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.