Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 241 days | 100% |
| Anni | 10/10 | 606 days | 83% |
| Jorian | 6/10 | 881 days | 51% |
| Luke | 1/10 | 910 days | 22% |
| Rahel Herzog | 10/10 | 941 days | 52% |
| Caroline | 10/10 | 2158 days | 4% |
| Mollie Q | 10/10 | 2250 days | 4% |
| Harold Riegle | 9/10 | 2310 days | 4% |
| Meike Wenzl | 10/10 | 2341 days | 4% |
| Birgit Assmann | 10/10 | 2341 days | 4% |
| jonathan vadennr | 10/10 | 2401 days | 4% |
| Mel Brittle | 1/10 | 2402 days | 1% |
| Tamzin | 9/10 | 2463 days | 4% |
| Maxime | 10/10 | 2616 days | 3% |
| Laura Duggan | 8/10 | 2646 days | 3% |
| Jeremy Wright | 9/10 | 2676 days | 3% |
| Damien Jacquet | 10/10 | 2676 days | 3% |
| Alice McCary | 9/10 | 2707 days | 3% |
| will.i.am | 8/10 | 2708 days | 3% |
| Andreas Jonsson | 6/10 | 2735 days | 3% |
| Neil Cook | 10/10 | 2735 days | 3% |
| Francois & Caroline | 8/10 | 2766 days | 3% |
| Brendan Jones | 10/10 | 2767 days | 3% |
| Jack | 10/10 | 2859 days | 3% |
| Jana Fickerova | 10/10 | 3011 days | 3% |
| Felicity Littlefair | 8/10 | 3100 days | 2% |
| Claire Judd | 10/10 | 3100 days | 2% |
| Baudry Manon | 10/10 | 3131 days | 2% |
| Cory Snegirev | 10/10 | 3131 days | 2% |
| Terry Boehmer | 2/10 | 3162 days | 1% |
| Lizzie Edmonds | 10/10 | 3189 days | 2% |
| Laura Meelynn | 9/10 | 3192 days | 2% |
| Stuart Atkinson | 9/10 | 3192 days | 2% |
| Audrey Barras | 9/10 | 3192 days | 2% |
| Anis Quentin | 9/10 | 3196 days | 2% |
| Alexandre Grasland | 9/10 | 3223 days | 2% |
| Hannah Martin | 10/10 | 3253 days | 2% |
| CARMERS | 5/10 | 3254 days | 2% |
| Dave Willems | 9/10 | 3284 days | 2% |
| Bruce Crombie | 10/10 | 3345 days | 2% |
| Alix Braouezec | 7/10 | 3376 days | 2% |
| Ben Bryant | 10/10 | 3376 days | 2% |
| Quentin Vercamer | 8/10 | 3421 days | 2% |
| Rachel Parker | 10/10 | 3437 days | 2% |
| Julie Boboli | 10/10 | 3437 days | 2% |
| Robin Aitchison | 8/10 | 3437 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3439 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3441 days | 2% |
| Christoph Grubmair | 7/10 | 3452 days | 2% |
| Matt Tribe | 8/10 | 3465 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3496 days | 1% |
| Ivars Šmits | 1/10 | 3496 days | 0% |
| H Q | 10/10 | 3496 days | 2% |
| Richard Buytendijk | 3/10 | 3496 days | 1% |
| Jacquelyn Fili | 10/10 | 3496 days | 2% |
| Asbjorn Osland | 8/10 | 3496 days | 2% |
| Dubrulle | 9/10 | 3516 days | 2% |
| Nathalie | 9/10 | 3521 days | 2% |
| Tom Wouda | 6/10 | 3522 days | 1% |
| Sascha Pohlers | 9/10 | 3527 days | 2% |
| Jennie Holland | 8/10 | 3529 days | 1% |
| Connor Hormell | 9/10 | 3531 days | 1% |
| Rose Guillaume | 9/10 | 3539 days | 1% |
| romain perroches | 7/10 | 3551 days | 1% |
| Soria Chher | 7/10 | 3551 days | 1% |
| Bina Johansson | 10/10 | 3551 days | 1% |
| Marie-Louise Förster | 10/10 | 3557 days | 1% |
| Roberta Peckham | 6/10 | 3557 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3557 days | 1% |
| Margo Bernard | 10/10 | 3557 days | 1% |
| Samuel Michalak | 8/10 | 3565 days | 1% |
| Eveline | 9/10 | 3567 days | 1% |
| Lorant julie | 3/10 | 3588 days | 1% |
| Tara Friel | 10/10 | 3618 days | 1% |
| Ivanova R | 9/10 | 3771 days | 1% |
| Diane T | 8/10 | 3771 days | 1% |
| Sarah van den Bos | 9/10 | 3771 days | 1% |
| Charly | 7/10 | 3776 days | 1% |
| Lorenz Pfisterer | 9/10 | 3783 days | 1% |
| Ardian G | 8/10 | 3783 days | 1% |
| Sophia and Karen | 7/10 | 3785 days | 1% |
| Julia | 10/10 | 3788 days | 1% |
| Helena | 7/10 | 3795 days | 1% |
| Kathryn Nolan | 9/10 | 3796 days | 1% |
| Jonathan Foskett | 8/10 | 3798 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3798 days | 1% |
| Adrien Gaumont | 8/10 | 3799 days | 1% |
| Lewis Whittle | 6/10 | 3813 days | 1% |
| Gerardo Furtado | 10/10 | 3820 days | 1% |
| Eileen Donzal | 10/10 | 3831 days | 1% |
| Naevon Espiritu | 9/10 | 3832 days | 1% |
| Leslie MORSS | 9/10 | 3832 days | 1% |
| Alice and James | 8/10 | 3840 days | 1% |
| Audrey and Max | 8/10 | 3845 days | 1% |
| Lazarela | 10/10 | 3849 days | 1% |
| Mark | 9/10 | 3862 days | 1% |
| Nathaniel Sutherland | 9/10 | 3862 days | 1% |
| alban guffroy | 10/10 | 3862 days | 1% |
| Sabine | 6/10 | 3877 days | 1% |
| Sierra Luciano | 10/10 | 3879 days | 1% |
| Steffen & Steffen | 8/10 | 3880 days | 1% |
| Georgia Coleman | 9/10 | 3884 days | 1% |
| Barra Shields | 7/10 | 3900 days | 1% |
| Vera Hutman | 9/10 | 3923 days | 1% |
| Laryssa Kwoczak | 4/10 | 3923 days | 0% |
| Kate | 9/10 | 3955 days | 1% |
| Liam Challenger | 10/10 | 3985 days | 1% |
| vicki scott | 10/10 | 4015 days | 1% |
| Melissa | 10/10 | 4047 days | 0% |
| Leigh Herman | 10/10 | 4076 days | 0% |
| Dusty D | 9/10 | 4076 days | 0% |
| Stuart Nelson | 10/10 | 4137 days | 0% |
| Emma | 10/10 | 4168 days | 0% |
| Elisa Felising | 10/10 | 4193 days | 0% |
| Sophie Horn | 9/10 | 4227 days | 0% |
| Bram and Laura | 9/10 | 4259 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4503 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4511 days | 1% |
| Mark | 8/10 | 4516 days | 1% |
| Jon Van Wren | 10/10 | 4534 days | 1% |
| daniele pontarin | 9/10 | 4534 days | 1% |
| Kathrin Deichmann | 9/10 | 4539 days | 1% |
| Bex Hyland | 8/10 | 4543 days | 1% |
| Matt Hyland | 8/10 | 4543 days | 1% |
| Marinette | 8/10 | 4546 days | 1% |
| Marinette | 9/10 | 4549 days | 1% |
| Frank Jensen | 8/10 | 4549 days | 1% |
| Antton Vappula | 8/10 | 4552 days | 1% |
| ursula Jaag | 10/10 | 4562 days | 1% |
| Rich Schmidt | 10/10 | 4587 days | 1% |
| David Monks | 10/10 | 4593 days | 1% |
| Cato de Haan | 10/10 | 4593 days | 1% |
| Gemma Woods | 10/10 | 4593 days | 1% |
| Myrte Crucq | 10/10 | 4593 days | 1% |
| Reisender Sohn | 10/10 | 4593 days | 1% |
| Nicolas Trezeguet | 9/10 | 4594 days | 1% |
| Emeline Dupre | 9/10 | 4594 days | 1% |
| G S | 5/10 | 4624 days | 1% |
| Jamie | 10/10 | 4653 days | 1% |
| tim archer | 10/10 | 4654 days | 1% |
| Kevin McEvoy | 10/10 | 4746 days | 1% |
| James Ellis | 10/10 | 4777 days | 1% |
| Aoife | 10/10 | 4838 days | 1% |
| russell hawkins | 10/10 | 4868 days | 1% |
| J Andrews | 6/10 | 4899 days | 1% |
| hector_dan | 10/10 | 4958 days | 1% |
| lewis done | 10/10 | 4958 days | 1% |
| Andrew Wemmer | 8/10 | 4987 days | 1% |
| Julie Lamart | 8/10 | 4998 days | 1% |
| Stevie | 8/10 | 5001 days | 1% |
| Megan Child | 9/10 | 5006 days | 1% |
| erikduinkerken | 9/10 | 5019 days | 1% |
| jerseyjim | 9/10 | 5019 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5250 days | 1% |
| Mark Westebring | 9/10 | 5251 days | 1% |
| Dana Wetzel | 10/10 | 5251 days | 1% |
| Rob Klauer | 9/10 | 5252 days | 1% |
| Val Phillips | 9/10 | 5257 days | 1% |
| Def Fem | 8/10 | 5259 days | 1% |
| Lucy Wilde | 9/10 | 5267 days | 1% |
| Dick Stewart | 9/10 | 5269 days | 1% |
| Harald | 6/10 | 5273 days | 1% |
| Mats Harstedt | 7/10 | 5273 days | 1% |
| Vincent & Lian | 7/10 | 5274 days | 1% |
| Johann Maier | 8/10 | 5277 days | 1% |
| Ozgla | 8/10 | 5277 days | 1% |
| Janicha Blumenthal | 8/10 | 5278 days | 1% |
| Eline Vakentijn | 7/10 | 5278 days | 1% |
| John Forrest | 8/10 | 5278 days | 1% |
| Schertenleib | 6/10 | 5280 days | 1% |
| Lepied | 8/10 | 5280 days | 1% |
| Scott Simpson | 8/10 | 5281 days | 1% |
| Filsack | 8/10 | 5285 days | 1% |
| Renate Rohlin | 8/10 | 5287 days | 1% |
| Sebastian | 8/10 | 5291 days | 1% |
| biddybid | 9/10 | 5324 days | 1% |
| Deirdre Hayes | 8/10 | 5361 days | 1% |
| Bart Goovaerts | 8/10 | 5371 days | 1% |
| Robin van der Linden | 8/10 | 5581 days | 1% |
| Fontvieille | 8/10 | 5582 days | 1% |
| Eric Grant | 8/10 | 5604 days | 1% |
| Becky Edney | 8/10 | 5604 days | 1% |
| Alice Bastiman | 7/10 | 5607 days | 1% |
| Claire Colquhoun | 9/10 | 5617 days | 1% |
| Vanessa Vogel | 7/10 | 5620 days | 1% |
| Melanie Berube | 9/10 | 5621 days | 1% |
| Jim & Rebecca | 9/10 | 5622 days | 1% |
| Canada | 7/10 | 5622 days | 1% |
| jedalton78 | 10/10 | 5630 days | 1% |
| Melanie Gruber | 8/10 | 5631 days | 1% |
| Zenager | 6/10 | 5631 days | 1% |
| Rebecca Stones | 7/10 | 5632 days | 1% |
| Nick Roberts | 8/10 | 5633 days | 1% |
| Hartheib Schmid | 8/10 | 5633 days | 1% |
| Thomas Reidinger | 8/10 | 5644 days | 1% |
| Belony | 8/10 | 5645 days | 1% |
| Sven | 6/10 | 5645 days | 1% |
| Olivia Carvill | 5/10 | 5646 days | 1% |
| Matthias | 9/10 | 5647 days | 1% |
| David and Wendy Lucas | 8/10 | 5647 days | 1% |
| Kris | 8/10 | 5648 days | 1% |
| Leontine van Laar | 8/10 | 5653 days | 1% |
| Calvin Parsons | 9/10 | 5658 days | 1% |
| Jen1804 | 10/10 | 5939 days | 1% |
| John Casey | 8/10 | 5976 days | 1% |
| Sorcha O's | 10/10 | 5976 days | 1% |
| Flora | 8/10 | 5997 days | 1% |
| Carolyn Clark | 5/10 | 5997 days | 1% |
| Tim | 9/10 | 6002 days | 1% |
| Maria Lorentzen | 8/10 | 6002 days | 1% |
| Krause | 8/10 | 6004 days | 1% |
| Thijs Schoemaker | 8/10 | 6009 days | 1% |
| Jackie | 8/10 | 6014 days | 1% |
| hermine Petz | 8/10 | 6017 days | 1% |
| Ulric | 7/10 | 6017 days | 1% |
| Fam Schuijers | 8/10 | 6018 days | 1% |
| Rob | 8/10 | 6021 days | 1% |
| marcoswi | 7/10 | 6029 days | 1% |
| Jens Bo Rykor | 8/10 | 6036 days | 1% |
| Ray | 8/10 | 6069 days | 1% |
| joannaw | 4/10 | 6070 days | 0% |
| florian | 8/10 | 6070 days | 1% |
| Sabrina Bazin | 9/10 | 6093 days | 1% |
| Laura McDaniel | 9/10 | 6093 days | 1% |
| Terry J | 5/10 | 6095 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6108 days | 1% |
| richardh | 8/10 | 6210 days | 1% |
| Philipp | 6/10 | 6324 days | 1% |
| JasminA | 7/10 | 6329 days | 1% |
| jjakkeren | 8/10 | 6329 days | 1% |
| rosil | 10/10 | 6329 days | 1% |
| Heide | 8/10 | 6332 days | 1% |
| Denys | 8/10 | 6334 days | 1% |
| Martina Bumiller | 10/10 | 6334 days | 1% |
| DennisK | 7/10 | 6341 days | 1% |
| LosItaly | 9/10 | 6341 days | 1% |
| Enno Brehm | 7/10 | 6341 days | 1% |
| Graham | 9/10 | 6342 days | 1% |
| AstridVG | 7/10 | 6345 days | 1% |
| Gillian | 8/10 | 6349 days | 1% |
| VenesJ | 9/10 | 6349 days | 1% |
| Silhan | 6/10 | 6349 days | 1% |
| DavidHilton | 7/10 | 6349 days | 1% |
| Mette | 7/10 | 6359 days | 1% |
| Linda | 7/10 | 6360 days | 1% |
| RobC1 | 9/10 | 6364 days | 1% |
| RichardB1 | 8/10 | 6364 days | 1% |
| JoT | 10/10 | 6364 days | 1% |
| RobH | 9/10 | 6365 days | 1% |
| Jows | 7/10 | 6365 days | 1% |
| Eugene | 9/10 | 6370 days | 1% |
| David | 9/10 | 6377 days | 1% |
| Lucy | 9/10 | 6379 days | 1% |
| markus Kieper | 8/10 | 6380 days | 1% |
| markus | 8/10 | 6393 days | 1% |
| Chris | 8/10 | 6396 days | 1% |
| Kathryn | 7/10 | 6396 days | 1% |
| Martha | 8/10 | 6396 days | 1% |
| Martina | 10/10 | 6397 days | 1% |
| Manuela | 10/10 | 6397 days | 1% |
| Andie | 7/10 | 6401 days | 1% |
| alex | 9/10 | 6401 days | 1% |
| Erik | 8/10 | 6401 days | 1% |
| Hans | 8/10 | 6401 days | 1% |
| George | 9/10 | 6405 days | 1% |
| Ten | 8/10 | 6409 days | 1% |
| Mat | 8/10 | 6446 days | 1% |
| Alice | 8/10 | 6462 days | 1% |
| Rowan | 10/10 | 6474 days | 1% |
| abby | 8/10 | 6485 days | 1% |
| maria d | 10/10 | 6571 days | 1% |
| Tim | 10/10 | 6581 days | 1% |
| Klaus Uhl | 10/10 | 6712 days | 1% |
| Phil Connelly | 8/10 | 6721 days | 1% |
| Amanda McCaig | 2/10 | 6725 days | 0% |
| Bethany Webster | 7/10 | 6728 days | 1% |
| Roger and Heather Smith | 10/10 | 6734 days | 1% |
| Kevin | 8/10 | 6814 days | 1% |
| Kate and Dave | 9/10 | 6931 days | 1% |
| Marieke Wilkamp | 8/10 | 6931 days | 1% |
| Stacey | 8/10 | 7039 days | 1% |
| Michael | 8/10 | 7047 days | 1% |
| Sandra | 8/10 | 7053 days | 1% |
| Shirley | 9/10 | 7053 days | 1% |
| Denise | 8/10 | 7053 days | 1% |
| Jill&Ben | 8/10 | 7057 days | 1% |
| Sally | 8/10 | 7057 days | 1% |
| Chatin Perrier | 7/10 | 7066 days | 1% |
| Susan | 9/10 | 7079 days | 1% |
| Lucy | 9/10 | 7092 days | 1% |
| Lucy | 10/10 | 7094 days | 1% |
| Lucy | 8/10 | 7094 days | 1% |
| Dave | 8/10 | 7111 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.69% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 162 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 159 | -1.66% |
| 160 | -1.67% |
| 161 | -1.68% |
| 162 | -1.69% |
| 163 | -1.70% |
| 164 | -1.71% |
| 165 | -1.72% |
| … | … |
Balancing Adjustment
3.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.