Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 181 days | 100% |
| Anni | 10/10 | 546 days | 86% |
| Jorian | 6/10 | 821 days | 55% |
| Luke | 1/10 | 850 days | 25% |
| Rahel Herzog | 10/10 | 881 days | 58% |
| Caroline | 10/10 | 2098 days | 4% |
| Mollie Q | 10/10 | 2190 days | 4% |
| Harold Riegle | 9/10 | 2250 days | 4% |
| Meike Wenzl | 10/10 | 2281 days | 4% |
| Birgit Assmann | 10/10 | 2281 days | 4% |
| jonathan vadennr | 10/10 | 2341 days | 4% |
| Mel Brittle | 1/10 | 2342 days | 1% |
| Tamzin | 9/10 | 2403 days | 4% |
| Maxime | 10/10 | 2556 days | 3% |
| Laura Duggan | 8/10 | 2586 days | 3% |
| Jeremy Wright | 9/10 | 2616 days | 3% |
| Damien Jacquet | 10/10 | 2616 days | 3% |
| Alice McCary | 9/10 | 2647 days | 3% |
| will.i.am | 8/10 | 2648 days | 3% |
| Andreas Jonsson | 6/10 | 2675 days | 3% |
| Neil Cook | 10/10 | 2675 days | 3% |
| Francois & Caroline | 8/10 | 2706 days | 3% |
| Brendan Jones | 10/10 | 2707 days | 3% |
| Jack | 10/10 | 2799 days | 3% |
| Jana Fickerova | 10/10 | 2951 days | 3% |
| Felicity Littlefair | 8/10 | 3040 days | 2% |
| Claire Judd | 10/10 | 3040 days | 2% |
| Baudry Manon | 10/10 | 3071 days | 2% |
| Cory Snegirev | 10/10 | 3071 days | 2% |
| Terry Boehmer | 2/10 | 3102 days | 1% |
| Lizzie Edmonds | 10/10 | 3129 days | 2% |
| Laura Meelynn | 9/10 | 3132 days | 2% |
| Stuart Atkinson | 9/10 | 3132 days | 2% |
| Audrey Barras | 9/10 | 3132 days | 2% |
| Anis Quentin | 9/10 | 3136 days | 2% |
| Alexandre Grasland | 9/10 | 3163 days | 2% |
| Hannah Martin | 10/10 | 3193 days | 2% |
| CARMERS | 5/10 | 3194 days | 1% |
| Dave Willems | 9/10 | 3224 days | 2% |
| Bruce Crombie | 10/10 | 3285 days | 2% |
| Alix Braouezec | 7/10 | 3316 days | 2% |
| Ben Bryant | 10/10 | 3316 days | 2% |
| Quentin Vercamer | 8/10 | 3361 days | 2% |
| Rachel Parker | 10/10 | 3377 days | 2% |
| Julie Boboli | 10/10 | 3377 days | 2% |
| Robin Aitchison | 8/10 | 3377 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3379 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3381 days | 2% |
| Christoph Grubmair | 7/10 | 3392 days | 2% |
| Matt Tribe | 8/10 | 3405 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3436 days | 1% |
| Ivars Šmits | 1/10 | 3436 days | 0% |
| H Q | 10/10 | 3436 days | 2% |
| Richard Buytendijk | 3/10 | 3436 days | 1% |
| Jacquelyn Fili | 10/10 | 3436 days | 2% |
| Asbjorn Osland | 8/10 | 3436 days | 2% |
| Dubrulle | 9/10 | 3456 days | 2% |
| Nathalie | 9/10 | 3461 days | 1% |
| Tom Wouda | 6/10 | 3462 days | 1% |
| Sascha Pohlers | 9/10 | 3467 days | 1% |
| Jennie Holland | 8/10 | 3469 days | 1% |
| Connor Hormell | 9/10 | 3471 days | 1% |
| Rose Guillaume | 9/10 | 3479 days | 1% |
| romain perroches | 7/10 | 3491 days | 1% |
| Soria Chher | 7/10 | 3491 days | 1% |
| Bina Johansson | 10/10 | 3491 days | 1% |
| Marie-Louise Förster | 10/10 | 3497 days | 1% |
| Roberta Peckham | 6/10 | 3497 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3497 days | 1% |
| Margo Bernard | 10/10 | 3497 days | 1% |
| Samuel Michalak | 8/10 | 3505 days | 1% |
| Eveline | 9/10 | 3507 days | 1% |
| Lorant julie | 3/10 | 3528 days | 1% |
| Tara Friel | 10/10 | 3558 days | 1% |
| Ivanova R | 9/10 | 3711 days | 1% |
| Diane T | 8/10 | 3711 days | 1% |
| Sarah van den Bos | 9/10 | 3711 days | 1% |
| Charly | 7/10 | 3716 days | 1% |
| Lorenz Pfisterer | 9/10 | 3723 days | 1% |
| Ardian G | 8/10 | 3723 days | 1% |
| Sophia and Karen | 7/10 | 3725 days | 1% |
| Julia | 10/10 | 3728 days | 1% |
| Helena | 7/10 | 3735 days | 1% |
| Kathryn Nolan | 9/10 | 3736 days | 1% |
| Jonathan Foskett | 8/10 | 3738 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3738 days | 1% |
| Adrien Gaumont | 8/10 | 3739 days | 1% |
| Lewis Whittle | 6/10 | 3753 days | 1% |
| Gerardo Furtado | 10/10 | 3760 days | 1% |
| Eileen Donzal | 10/10 | 3771 days | 1% |
| Naevon Espiritu | 9/10 | 3772 days | 1% |
| Leslie MORSS | 9/10 | 3772 days | 1% |
| Alice and James | 8/10 | 3780 days | 1% |
| Audrey and Max | 8/10 | 3785 days | 1% |
| Lazarela | 10/10 | 3789 days | 1% |
| Mark | 9/10 | 3802 days | 1% |
| Nathaniel Sutherland | 9/10 | 3802 days | 1% |
| alban guffroy | 10/10 | 3802 days | 1% |
| Sabine | 6/10 | 3817 days | 1% |
| Sierra Luciano | 10/10 | 3819 days | 1% |
| Steffen & Steffen | 8/10 | 3820 days | 1% |
| Georgia Coleman | 9/10 | 3824 days | 1% |
| Barra Shields | 7/10 | 3840 days | 1% |
| Vera Hutman | 9/10 | 3863 days | 1% |
| Laryssa Kwoczak | 4/10 | 3863 days | 0% |
| Kate | 9/10 | 3895 days | 1% |
| Liam Challenger | 10/10 | 3925 days | 1% |
| vicki scott | 10/10 | 3955 days | 1% |
| Melissa | 10/10 | 3987 days | 0% |
| Leigh Herman | 10/10 | 4016 days | 0% |
| Dusty D | 9/10 | 4016 days | 0% |
| Stuart Nelson | 10/10 | 4077 days | 0% |
| Emma | 10/10 | 4108 days | 0% |
| Elisa Felising | 10/10 | 4133 days | 0% |
| Sophie Horn | 9/10 | 4167 days | 0% |
| Bram and Laura | 9/10 | 4199 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4443 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4451 days | 1% |
| Mark | 8/10 | 4456 days | 1% |
| Jon Van Wren | 10/10 | 4474 days | 1% |
| daniele pontarin | 9/10 | 4474 days | 1% |
| Kathrin Deichmann | 9/10 | 4479 days | 1% |
| Bex Hyland | 8/10 | 4483 days | 1% |
| Matt Hyland | 8/10 | 4483 days | 1% |
| Marinette | 8/10 | 4486 days | 1% |
| Marinette | 9/10 | 4489 days | 1% |
| Frank Jensen | 8/10 | 4489 days | 1% |
| Antton Vappula | 8/10 | 4492 days | 1% |
| ursula Jaag | 10/10 | 4502 days | 1% |
| Rich Schmidt | 10/10 | 4527 days | 1% |
| David Monks | 10/10 | 4533 days | 1% |
| Cato de Haan | 10/10 | 4533 days | 1% |
| Gemma Woods | 10/10 | 4533 days | 1% |
| Myrte Crucq | 10/10 | 4533 days | 1% |
| Reisender Sohn | 10/10 | 4533 days | 1% |
| Nicolas Trezeguet | 9/10 | 4534 days | 1% |
| Emeline Dupre | 9/10 | 4534 days | 1% |
| G S | 5/10 | 4564 days | 0% |
| Jamie | 10/10 | 4593 days | 1% |
| tim archer | 10/10 | 4594 days | 1% |
| Kevin McEvoy | 10/10 | 4686 days | 1% |
| James Ellis | 10/10 | 4717 days | 1% |
| Aoife | 10/10 | 4778 days | 1% |
| russell hawkins | 10/10 | 4808 days | 1% |
| J Andrews | 6/10 | 4839 days | 1% |
| hector_dan | 10/10 | 4898 days | 1% |
| lewis done | 10/10 | 4898 days | 1% |
| Andrew Wemmer | 8/10 | 4927 days | 1% |
| Julie Lamart | 8/10 | 4938 days | 1% |
| Stevie | 8/10 | 4941 days | 1% |
| Megan Child | 9/10 | 4946 days | 1% |
| erikduinkerken | 9/10 | 4959 days | 1% |
| jerseyjim | 9/10 | 4959 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5190 days | 1% |
| Mark Westebring | 9/10 | 5191 days | 1% |
| Dana Wetzel | 10/10 | 5191 days | 1% |
| Rob Klauer | 9/10 | 5192 days | 1% |
| Val Phillips | 9/10 | 5197 days | 1% |
| Def Fem | 8/10 | 5199 days | 1% |
| Lucy Wilde | 9/10 | 5207 days | 1% |
| Dick Stewart | 9/10 | 5209 days | 1% |
| Harald | 6/10 | 5213 days | 1% |
| Mats Harstedt | 7/10 | 5213 days | 1% |
| Vincent & Lian | 7/10 | 5214 days | 1% |
| Johann Maier | 8/10 | 5217 days | 1% |
| Ozgla | 8/10 | 5217 days | 1% |
| Janicha Blumenthal | 8/10 | 5218 days | 1% |
| Eline Vakentijn | 7/10 | 5218 days | 1% |
| John Forrest | 8/10 | 5218 days | 1% |
| Schertenleib | 6/10 | 5220 days | 1% |
| Lepied | 8/10 | 5220 days | 1% |
| Scott Simpson | 8/10 | 5221 days | 1% |
| Filsack | 8/10 | 5225 days | 1% |
| Renate Rohlin | 8/10 | 5227 days | 1% |
| Sebastian | 8/10 | 5231 days | 1% |
| biddybid | 9/10 | 5264 days | 1% |
| Deirdre Hayes | 8/10 | 5301 days | 1% |
| Bart Goovaerts | 8/10 | 5311 days | 1% |
| Robin van der Linden | 8/10 | 5521 days | 1% |
| Fontvieille | 8/10 | 5522 days | 1% |
| Eric Grant | 8/10 | 5544 days | 1% |
| Becky Edney | 8/10 | 5544 days | 1% |
| Alice Bastiman | 7/10 | 5547 days | 1% |
| Claire Colquhoun | 9/10 | 5557 days | 1% |
| Vanessa Vogel | 7/10 | 5560 days | 1% |
| Melanie Berube | 9/10 | 5561 days | 1% |
| Jim & Rebecca | 9/10 | 5562 days | 1% |
| Canada | 7/10 | 5562 days | 1% |
| jedalton78 | 10/10 | 5570 days | 1% |
| Melanie Gruber | 8/10 | 5571 days | 1% |
| Zenager | 6/10 | 5571 days | 1% |
| Rebecca Stones | 7/10 | 5572 days | 1% |
| Nick Roberts | 8/10 | 5573 days | 1% |
| Hartheib Schmid | 8/10 | 5573 days | 1% |
| Thomas Reidinger | 8/10 | 5584 days | 1% |
| Belony | 8/10 | 5585 days | 1% |
| Sven | 6/10 | 5585 days | 1% |
| Olivia Carvill | 5/10 | 5586 days | 0% |
| Matthias | 9/10 | 5587 days | 1% |
| David and Wendy Lucas | 8/10 | 5587 days | 1% |
| Kris | 8/10 | 5588 days | 1% |
| Leontine van Laar | 8/10 | 5593 days | 1% |
| Calvin Parsons | 9/10 | 5598 days | 1% |
| Jen1804 | 10/10 | 5879 days | 1% |
| John Casey | 8/10 | 5916 days | 1% |
| Sorcha O's | 10/10 | 5916 days | 1% |
| Flora | 8/10 | 5937 days | 1% |
| Carolyn Clark | 5/10 | 5937 days | 0% |
| Tim | 9/10 | 5942 days | 1% |
| Maria Lorentzen | 8/10 | 5942 days | 1% |
| Krause | 8/10 | 5944 days | 1% |
| Thijs Schoemaker | 8/10 | 5949 days | 1% |
| Jackie | 8/10 | 5954 days | 1% |
| hermine Petz | 8/10 | 5957 days | 1% |
| Ulric | 7/10 | 5957 days | 1% |
| Fam Schuijers | 8/10 | 5958 days | 1% |
| Rob | 8/10 | 5961 days | 1% |
| marcoswi | 7/10 | 5969 days | 1% |
| Jens Bo Rykor | 8/10 | 5976 days | 1% |
| Ray | 8/10 | 6009 days | 1% |
| joannaw | 4/10 | 6010 days | 0% |
| florian | 8/10 | 6010 days | 1% |
| Sabrina Bazin | 9/10 | 6033 days | 1% |
| Laura McDaniel | 9/10 | 6033 days | 1% |
| Terry J | 5/10 | 6035 days | 0% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6048 days | 1% |
| richardh | 8/10 | 6150 days | 1% |
| Philipp | 6/10 | 6264 days | 1% |
| JasminA | 7/10 | 6269 days | 1% |
| jjakkeren | 8/10 | 6269 days | 1% |
| rosil | 10/10 | 6269 days | 1% |
| Heide | 8/10 | 6272 days | 1% |
| Denys | 8/10 | 6274 days | 1% |
| Martina Bumiller | 10/10 | 6274 days | 1% |
| DennisK | 7/10 | 6281 days | 1% |
| LosItaly | 9/10 | 6281 days | 1% |
| Enno Brehm | 7/10 | 6281 days | 1% |
| Graham | 9/10 | 6282 days | 1% |
| AstridVG | 7/10 | 6285 days | 1% |
| Gillian | 8/10 | 6289 days | 1% |
| VenesJ | 9/10 | 6289 days | 1% |
| Silhan | 6/10 | 6289 days | 1% |
| DavidHilton | 7/10 | 6289 days | 1% |
| Mette | 7/10 | 6299 days | 1% |
| Linda | 7/10 | 6300 days | 1% |
| RobC1 | 9/10 | 6304 days | 1% |
| RichardB1 | 8/10 | 6304 days | 1% |
| JoT | 10/10 | 6304 days | 1% |
| RobH | 9/10 | 6305 days | 1% |
| Jows | 7/10 | 6305 days | 1% |
| Eugene | 9/10 | 6310 days | 1% |
| David | 9/10 | 6317 days | 1% |
| Lucy | 9/10 | 6319 days | 1% |
| markus Kieper | 8/10 | 6320 days | 1% |
| markus | 8/10 | 6333 days | 1% |
| Chris | 8/10 | 6336 days | 1% |
| Kathryn | 7/10 | 6336 days | 1% |
| Martha | 8/10 | 6336 days | 1% |
| Martina | 10/10 | 6337 days | 1% |
| Manuela | 10/10 | 6337 days | 1% |
| Andie | 7/10 | 6341 days | 1% |
| alex | 9/10 | 6341 days | 1% |
| Erik | 8/10 | 6341 days | 1% |
| Hans | 8/10 | 6341 days | 1% |
| George | 9/10 | 6345 days | 1% |
| Ten | 8/10 | 6349 days | 1% |
| Mat | 8/10 | 6386 days | 1% |
| Alice | 8/10 | 6402 days | 1% |
| Rowan | 10/10 | 6414 days | 1% |
| abby | 8/10 | 6425 days | 1% |
| maria d | 10/10 | 6511 days | 1% |
| Tim | 10/10 | 6521 days | 1% |
| Klaus Uhl | 10/10 | 6652 days | 1% |
| Phil Connelly | 8/10 | 6661 days | 1% |
| Amanda McCaig | 2/10 | 6665 days | 0% |
| Bethany Webster | 7/10 | 6668 days | 1% |
| Roger and Heather Smith | 10/10 | 6674 days | 1% |
| Kevin | 8/10 | 6754 days | 1% |
| Kate and Dave | 9/10 | 6871 days | 1% |
| Marieke Wilkamp | 8/10 | 6871 days | 1% |
| Stacey | 8/10 | 6979 days | 1% |
| Michael | 8/10 | 6987 days | 1% |
| Sandra | 8/10 | 6993 days | 1% |
| Shirley | 9/10 | 6993 days | 1% |
| Denise | 8/10 | 6993 days | 1% |
| Jill&Ben | 8/10 | 6997 days | 1% |
| Sally | 8/10 | 6997 days | 1% |
| Chatin Perrier | 7/10 | 7006 days | 1% |
| Susan | 9/10 | 7019 days | 1% |
| Lucy | 9/10 | 7032 days | 1% |
| Lucy | 10/10 | 7034 days | 1% |
| Lucy | 8/10 | 7034 days | 1% |
| Dave | 8/10 | 7051 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.89% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 105 days. The Escape Campervan Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 102 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 99 | -1.22% |
| 100 | -1.24% |
| 101 | -1.25% |
| 102 | -1.26% |
| 103 | -1.27% |
| 104 | -1.28% |
| 105 | -1.30% |
| … | … |
Balancing Adjustment
3.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.