G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 379 days | 100% |
| Jorian | 6/10 | 654 days | 71% |
| Luke | 1/10 | 683 days | 32% |
| Rahel Herzog | 10/10 | 714 days | 77% |
| Caroline | 10/10 | 1931 days | 5% |
| Mollie Q | 10/10 | 2023 days | 5% |
| Harold Riegle | 9/10 | 2084 days | 5% |
| Meike Wenzl | 10/10 | 2115 days | 5% |
| Birgit Assmann | 10/10 | 2115 days | 5% |
| jonathan vadennr | 10/10 | 2175 days | 5% |
| Mel Brittle | 1/10 | 2175 days | 2% |
| Tamzin | 9/10 | 2236 days | 4% |
| Maxime | 10/10 | 2389 days | 4% |
| Laura Duggan | 8/10 | 2420 days | 4% |
| Jeremy Wright | 9/10 | 2450 days | 4% |
| Damien Jacquet | 10/10 | 2450 days | 4% |
| Alice McCary | 9/10 | 2481 days | 4% |
| will.i.am | 8/10 | 2481 days | 4% |
| Andreas Jonsson | 6/10 | 2509 days | 3% |
| Neil Cook | 10/10 | 2509 days | 4% |
| Francois & Caroline | 8/10 | 2540 days | 4% |
| Brendan Jones | 10/10 | 2540 days | 4% |
| Jack | 10/10 | 2632 days | 4% |
| Jana Fickerova | 10/10 | 2785 days | 3% |
| Felicity Littlefair | 8/10 | 2874 days | 3% |
| Claire Judd | 10/10 | 2874 days | 3% |
| Baudry Manon | 10/10 | 2905 days | 3% |
| Cory Snegirev | 10/10 | 2905 days | 3% |
| Terry Boehmer | 2/10 | 2936 days | 1% |
| Lizzie Edmonds | 10/10 | 2962 days | 3% |
| Laura Meelynn | 9/10 | 2966 days | 3% |
| Stuart Atkinson | 9/10 | 2966 days | 3% |
| Audrey Barras | 9/10 | 2966 days | 3% |
| Anis Quentin | 9/10 | 2969 days | 3% |
| Alexandre Grasland | 9/10 | 2997 days | 3% |
| Hannah Martin | 10/10 | 3027 days | 3% |
| CARMERS | 5/10 | 3027 days | 2% |
| Dave Willems | 9/10 | 3058 days | 3% |
| Bruce Crombie | 10/10 | 3119 days | 3% |
| Alix Braouezec | 7/10 | 3150 days | 2% |
| Ben Bryant | 10/10 | 3150 days | 3% |
| Quentin Vercamer | 8/10 | 3194 days | 2% |
| Rachel Parker | 10/10 | 3211 days | 2% |
| Julie Boboli | 10/10 | 3211 days | 2% |
| Robin Aitchison | 8/10 | 3211 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3212 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3214 days | 2% |
| Christoph Grubmair | 7/10 | 3225 days | 2% |
| Matt Tribe | 8/10 | 3239 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3270 days | 1% |
| Ivars Šmits | 1/10 | 3270 days | 1% |
| H Q | 10/10 | 3270 days | 2% |
| Richard Buytendijk | 3/10 | 3270 days | 1% |
| Jacquelyn Fili | 10/10 | 3270 days | 2% |
| Asbjorn Osland | 8/10 | 3270 days | 2% |
| Dubrulle | 9/10 | 3289 days | 2% |
| Nathalie | 9/10 | 3294 days | 2% |
| Tom Wouda | 6/10 | 3295 days | 2% |
| Sascha Pohlers | 9/10 | 3301 days | 2% |
| Jennie Holland | 8/10 | 3302 days | 2% |
| Connor Hormell | 9/10 | 3304 days | 2% |
| Rose Guillaume | 9/10 | 3312 days | 2% |
| romain perroches | 7/10 | 3324 days | 2% |
| Soria Chher | 7/10 | 3324 days | 2% |
| Bina Johansson | 10/10 | 3324 days | 2% |
| Marie-Louise Förster | 10/10 | 3331 days | 2% |
| Roberta Peckham | 6/10 | 3331 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3331 days | 2% |
| Margo Bernard | 10/10 | 3331 days | 2% |
| Samuel Michalak | 8/10 | 3338 days | 2% |
| Eveline | 9/10 | 3340 days | 2% |
| Lorant julie | 3/10 | 3362 days | 1% |
| Tara Friel | 10/10 | 3392 days | 2% |
| Ivanova R | 9/10 | 3544 days | 2% |
| Diane T | 8/10 | 3544 days | 2% |
| Sarah van den Bos | 9/10 | 3545 days | 2% |
| Charly | 7/10 | 3549 days | 2% |
| Lorenz Pfisterer | 9/10 | 3556 days | 2% |
| Ardian G | 8/10 | 3556 days | 2% |
| Sophia and Karen | 7/10 | 3558 days | 2% |
| Julia | 10/10 | 3561 days | 2% |
| Helena | 7/10 | 3568 days | 2% |
| Kathryn Nolan | 9/10 | 3569 days | 2% |
| Jonathan Foskett | 8/10 | 3571 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3571 days | 2% |
| Adrien Gaumont | 8/10 | 3572 days | 2% |
| Lewis Whittle | 6/10 | 3586 days | 1% |
| Gerardo Furtado | 10/10 | 3593 days | 2% |
| Eileen Donzal | 10/10 | 3605 days | 2% |
| Naevon Espiritu | 9/10 | 3605 days | 2% |
| Leslie MORSS | 9/10 | 3605 days | 2% |
| Alice and James | 8/10 | 3613 days | 2% |
| Audrey and Max | 8/10 | 3618 days | 2% |
| Lazarela | 10/10 | 3622 days | 2% |
| Mark | 9/10 | 3636 days | 2% |
| Nathaniel Sutherland | 9/10 | 3636 days | 2% |
| alban guffroy | 10/10 | 3636 days | 2% |
| Sabine | 6/10 | 3650 days | 1% |
| Sierra Luciano | 10/10 | 3652 days | 2% |
| Steffen & Steffen | 8/10 | 3653 days | 1% |
| Georgia Coleman | 9/10 | 3657 days | 1% |
| Barra Shields | 7/10 | 3673 days | 1% |
| Vera Hutman | 9/10 | 3697 days | 1% |
| Laryssa Kwoczak | 4/10 | 3697 days | 1% |
| Kate | 9/10 | 3728 days | 1% |
| Liam Challenger | 10/10 | 3758 days | 1% |
| vicki scott | 10/10 | 3789 days | 1% |
| Melissa | 10/10 | 3820 days | 1% |
| Leigh Herman | 10/10 | 3850 days | 1% |
| Dusty D | 9/10 | 3850 days | 1% |
| Stuart Nelson | 10/10 | 3911 days | 1% |
| Emma | 10/10 | 3942 days | 1% |
| Elisa Felising | 10/10 | 3966 days | 1% |
| Sophie Horn | 9/10 | 4001 days | 1% |
| Bram and Laura | 9/10 | 4032 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4276 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4284 days | 0% |
| Mark | 8/10 | 4289 days | 0% |
| Jon Van Wren | 10/10 | 4307 days | 0% |
| daniele pontarin | 9/10 | 4307 days | 0% |
| Kathrin Deichmann | 9/10 | 4312 days | 0% |
| Bex Hyland | 8/10 | 4316 days | 0% |
| Matt Hyland | 8/10 | 4316 days | 0% |
| Marinette | 8/10 | 4319 days | 0% |
| Marinette | 9/10 | 4322 days | 0% |
| Frank Jensen | 8/10 | 4322 days | 0% |
| Antton Vappula | 8/10 | 4325 days | 0% |
| ursula Jaag | 10/10 | 4335 days | 0% |
| Rich Schmidt | 10/10 | 4360 days | 0% |
| David Monks | 10/10 | 4366 days | 0% |
| Cato de Haan | 10/10 | 4366 days | 0% |
| Gemma Woods | 10/10 | 4366 days | 0% |
| Myrte Crucq | 10/10 | 4366 days | 0% |
| Reisender Sohn | 10/10 | 4366 days | 0% |
| Nicolas Trezeguet | 9/10 | 4367 days | 0% |
| Emeline Dupre | 9/10 | 4367 days | 0% |
| G S | 5/10 | 4397 days | 1% |
| Jamie | 10/10 | 4427 days | 1% |
| tim archer | 10/10 | 4427 days | 1% |
| Kevin McEvoy | 10/10 | 4519 days | 1% |
| James Ellis | 10/10 | 4550 days | 1% |
| Aoife | 10/10 | 4611 days | 1% |
| russell hawkins | 10/10 | 4641 days | 1% |
| J Andrews | 6/10 | 4672 days | 1% |
| hector_dan | 10/10 | 4731 days | 1% |
| lewis done | 10/10 | 4731 days | 1% |
| Andrew Wemmer | 8/10 | 4760 days | 1% |
| Julie Lamart | 8/10 | 4771 days | 1% |
| Stevie | 8/10 | 4774 days | 1% |
| Megan Child | 9/10 | 4779 days | 1% |
| erikduinkerken | 9/10 | 4792 days | 1% |
| jerseyjim | 9/10 | 4792 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5023 days | 1% |
| Mark Westebring | 9/10 | 5024 days | 1% |
| Dana Wetzel | 10/10 | 5024 days | 1% |
| Rob Klauer | 9/10 | 5025 days | 1% |
| Val Phillips | 9/10 | 5030 days | 1% |
| Def Fem | 8/10 | 5032 days | 1% |
| Lucy Wilde | 9/10 | 5040 days | 1% |
| Dick Stewart | 9/10 | 5042 days | 1% |
| Harald | 6/10 | 5046 days | 1% |
| Mats Harstedt | 7/10 | 5046 days | 1% |
| Vincent & Lian | 7/10 | 5047 days | 1% |
| Johann Maier | 8/10 | 5050 days | 1% |
| Ozgla | 8/10 | 5050 days | 1% |
| Janicha Blumenthal | 8/10 | 5051 days | 1% |
| Eline Vakentijn | 7/10 | 5051 days | 1% |
| John Forrest | 8/10 | 5051 days | 1% |
| Schertenleib | 6/10 | 5053 days | 1% |
| Lepied | 8/10 | 5053 days | 1% |
| Scott Simpson | 8/10 | 5054 days | 1% |
| Filsack | 8/10 | 5058 days | 1% |
| Renate Rohlin | 8/10 | 5060 days | 1% |
| Sebastian | 8/10 | 5064 days | 1% |
| biddybid | 9/10 | 5097 days | 1% |
| Deirdre Hayes | 8/10 | 5134 days | 1% |
| Bart Goovaerts | 8/10 | 5144 days | 1% |
| Robin van der Linden | 8/10 | 5354 days | 1% |
| Fontvieille | 8/10 | 5355 days | 1% |
| Eric Grant | 8/10 | 5377 days | 1% |
| Becky Edney | 8/10 | 5377 days | 1% |
| Alice Bastiman | 7/10 | 5380 days | 1% |
| Claire Colquhoun | 9/10 | 5390 days | 1% |
| Vanessa Vogel | 7/10 | 5393 days | 1% |
| Melanie Berube | 9/10 | 5394 days | 1% |
| Jim & Rebecca | 9/10 | 5395 days | 1% |
| Canada | 7/10 | 5395 days | 1% |
| jedalton78 | 10/10 | 5403 days | 1% |
| Melanie Gruber | 8/10 | 5404 days | 1% |
| Zenager | 6/10 | 5404 days | 1% |
| Rebecca Stones | 7/10 | 5405 days | 1% |
| Nick Roberts | 8/10 | 5406 days | 1% |
| Hartheib Schmid | 8/10 | 5406 days | 1% |
| Thomas Reidinger | 8/10 | 5417 days | 1% |
| Belony | 8/10 | 5418 days | 1% |
| Sven | 6/10 | 5418 days | 1% |
| Olivia Carvill | 5/10 | 5419 days | 1% |
| Matthias | 9/10 | 5420 days | 1% |
| David and Wendy Lucas | 8/10 | 5420 days | 1% |
| Kris | 8/10 | 5421 days | 1% |
| Leontine van Laar | 8/10 | 5426 days | 1% |
| Calvin Parsons | 9/10 | 5431 days | 1% |
| Jen1804 | 10/10 | 5712 days | 1% |
| John Casey | 8/10 | 5749 days | 1% |
| Sorcha O's | 10/10 | 5749 days | 1% |
| Flora | 8/10 | 5770 days | 1% |
| Carolyn Clark | 5/10 | 5770 days | 1% |
| Tim | 9/10 | 5775 days | 1% |
| Maria Lorentzen | 8/10 | 5775 days | 1% |
| Krause | 8/10 | 5777 days | 1% |
| Thijs Schoemaker | 8/10 | 5782 days | 1% |
| Jackie | 8/10 | 5787 days | 1% |
| hermine Petz | 8/10 | 5790 days | 1% |
| Ulric | 7/10 | 5790 days | 1% |
| Fam Schuijers | 8/10 | 5791 days | 1% |
| Rob | 8/10 | 5794 days | 1% |
| marcoswi | 7/10 | 5802 days | 1% |
| Jens Bo Rykor | 8/10 | 5809 days | 1% |
| Ray | 8/10 | 5842 days | 1% |
| joannaw | 4/10 | 5843 days | 1% |
| florian | 8/10 | 5843 days | 1% |
| Sabrina Bazin | 9/10 | 5866 days | 1% |
| Laura McDaniel | 9/10 | 5866 days | 1% |
| Terry J | 5/10 | 5868 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5881 days | 1% |
| richardh | 8/10 | 5983 days | 1% |
| Philipp | 6/10 | 6097 days | 1% |
| JasminA | 7/10 | 6102 days | 1% |
| jjakkeren | 8/10 | 6102 days | 1% |
| rosil | 10/10 | 6102 days | 1% |
| Heide | 8/10 | 6105 days | 1% |
| Denys | 8/10 | 6107 days | 1% |
| Martina Bumiller | 10/10 | 6107 days | 1% |
| DennisK | 7/10 | 6114 days | 1% |
| LosItaly | 9/10 | 6114 days | 1% |
| Enno Brehm | 7/10 | 6114 days | 1% |
| Graham | 9/10 | 6116 days | 1% |
| AstridVG | 7/10 | 6118 days | 1% |
| Gillian | 8/10 | 6122 days | 1% |
| VenesJ | 9/10 | 6122 days | 1% |
| Silhan | 6/10 | 6122 days | 1% |
| DavidHilton | 7/10 | 6122 days | 1% |
| Mette | 7/10 | 6132 days | 1% |
| Linda | 7/10 | 6133 days | 1% |
| RobC1 | 9/10 | 6137 days | 1% |
| RichardB1 | 8/10 | 6137 days | 1% |
| JoT | 10/10 | 6137 days | 1% |
| RobH | 9/10 | 6138 days | 1% |
| Jows | 7/10 | 6138 days | 1% |
| Eugene | 9/10 | 6143 days | 1% |
| David | 9/10 | 6150 days | 1% |
| Lucy | 9/10 | 6152 days | 1% |
| markus Kieper | 8/10 | 6153 days | 1% |
| markus | 8/10 | 6166 days | 1% |
| Chris | 8/10 | 6169 days | 1% |
| Kathryn | 7/10 | 6169 days | 1% |
| Martha | 8/10 | 6169 days | 1% |
| Martina | 10/10 | 6170 days | 1% |
| Manuela | 10/10 | 6170 days | 1% |
| Andie | 7/10 | 6174 days | 1% |
| alex | 9/10 | 6174 days | 1% |
| Erik | 8/10 | 6174 days | 1% |
| Hans | 8/10 | 6174 days | 1% |
| George | 9/10 | 6178 days | 1% |
| Ten | 8/10 | 6182 days | 1% |
| Mat | 8/10 | 6219 days | 1% |
| Alice | 8/10 | 6235 days | 1% |
| Rowan | 10/10 | 6247 days | 1% |
| abby | 8/10 | 6259 days | 1% |
| maria d | 10/10 | 6344 days | 1% |
| Tim | 10/10 | 6354 days | 1% |
| Klaus Uhl | 10/10 | 6485 days | 1% |
| Phil Connelly | 8/10 | 6494 days | 1% |
| Amanda McCaig | 2/10 | 6498 days | 0% |
| Bethany Webster | 7/10 | 6501 days | 1% |
| Roger and Heather Smith | 10/10 | 6507 days | 1% |
| Kevin | 8/10 | 6587 days | 1% |
| Kate and Dave | 9/10 | 6704 days | 1% |
| Marieke Wilkamp | 8/10 | 6704 days | 1% |
| Stacey | 8/10 | 6812 days | 1% |
| Michael | 8/10 | 6820 days | 1% |
| Sandra | 8/10 | 6826 days | 1% |
| Shirley | 9/10 | 6826 days | 1% |
| Denise | 8/10 | 6826 days | 1% |
| Jill&Ben | 8/10 | 6830 days | 1% |
| Sally | 8/10 | 6830 days | 1% |
| Chatin Perrier | 7/10 | 6839 days | 1% |
| Susan | 9/10 | 6852 days | 1% |
| Lucy | 9/10 | 6865 days | 1% |
| Lucy | 10/10 | 6867 days | 1% |
| Lucy | 8/10 | 6867 days | 1% |
| Dave | 8/10 | 6884 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.