Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 406 days | 100% |
| Jorian | 6/10 | 681 days | 70% |
| Luke | 1/10 | 710 days | 32% |
| Rahel Herzog | 10/10 | 741 days | 76% |
| Caroline | 10/10 | 1958 days | 5% |
| Mollie Q | 10/10 | 2050 days | 5% |
| Harold Riegle | 9/10 | 2110 days | 5% |
| Meike Wenzl | 10/10 | 2141 days | 5% |
| Birgit Assmann | 10/10 | 2141 days | 5% |
| jonathan vadennr | 10/10 | 2201 days | 5% |
| Mel Brittle | 1/10 | 2202 days | 2% |
| Tamzin | 9/10 | 2263 days | 4% |
| Maxime | 10/10 | 2416 days | 4% |
| Laura Duggan | 8/10 | 2446 days | 4% |
| Jeremy Wright | 9/10 | 2476 days | 4% |
| Damien Jacquet | 10/10 | 2476 days | 4% |
| Alice McCary | 9/10 | 2507 days | 4% |
| will.i.am | 8/10 | 2508 days | 4% |
| Andreas Jonsson | 6/10 | 2535 days | 3% |
| Neil Cook | 10/10 | 2535 days | 4% |
| Francois & Caroline | 8/10 | 2566 days | 4% |
| Brendan Jones | 10/10 | 2567 days | 4% |
| Jack | 10/10 | 2659 days | 4% |
| Jana Fickerova | 10/10 | 2811 days | 3% |
| Felicity Littlefair | 8/10 | 2900 days | 3% |
| Claire Judd | 10/10 | 2900 days | 3% |
| Baudry Manon | 10/10 | 2931 days | 3% |
| Cory Snegirev | 10/10 | 2931 days | 3% |
| Terry Boehmer | 2/10 | 2962 days | 1% |
| Lizzie Edmonds | 10/10 | 2989 days | 3% |
| Laura Meelynn | 9/10 | 2992 days | 3% |
| Stuart Atkinson | 9/10 | 2992 days | 3% |
| Audrey Barras | 9/10 | 2992 days | 3% |
| Anis Quentin | 9/10 | 2996 days | 3% |
| Alexandre Grasland | 9/10 | 3023 days | 3% |
| Hannah Martin | 10/10 | 3053 days | 3% |
| CARMERS | 5/10 | 3054 days | 2% |
| Dave Willems | 9/10 | 3084 days | 3% |
| Bruce Crombie | 10/10 | 3145 days | 3% |
| Alix Braouezec | 7/10 | 3176 days | 2% |
| Ben Bryant | 10/10 | 3176 days | 3% |
| Quentin Vercamer | 8/10 | 3221 days | 2% |
| Rachel Parker | 10/10 | 3237 days | 2% |
| Julie Boboli | 10/10 | 3237 days | 2% |
| Robin Aitchison | 8/10 | 3237 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3239 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3241 days | 2% |
| Christoph Grubmair | 7/10 | 3252 days | 2% |
| Matt Tribe | 8/10 | 3265 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3296 days | 1% |
| Ivars Šmits | 1/10 | 3296 days | 1% |
| H Q | 10/10 | 3296 days | 2% |
| Richard Buytendijk | 3/10 | 3296 days | 1% |
| Jacquelyn Fili | 10/10 | 3296 days | 2% |
| Asbjorn Osland | 8/10 | 3296 days | 2% |
| Dubrulle | 9/10 | 3316 days | 2% |
| Nathalie | 9/10 | 3321 days | 2% |
| Tom Wouda | 6/10 | 3322 days | 2% |
| Sascha Pohlers | 9/10 | 3327 days | 2% |
| Jennie Holland | 8/10 | 3329 days | 2% |
| Connor Hormell | 9/10 | 3331 days | 2% |
| Rose Guillaume | 9/10 | 3339 days | 2% |
| romain perroches | 7/10 | 3351 days | 2% |
| Soria Chher | 7/10 | 3351 days | 2% |
| Bina Johansson | 10/10 | 3351 days | 2% |
| Marie-Louise Förster | 10/10 | 3357 days | 2% |
| Roberta Peckham | 6/10 | 3357 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3357 days | 2% |
| Margo Bernard | 10/10 | 3357 days | 2% |
| Samuel Michalak | 8/10 | 3365 days | 2% |
| Eveline | 9/10 | 3367 days | 2% |
| Lorant julie | 3/10 | 3388 days | 1% |
| Tara Friel | 10/10 | 3418 days | 2% |
| Ivanova R | 9/10 | 3571 days | 2% |
| Diane T | 8/10 | 3571 days | 2% |
| Sarah van den Bos | 9/10 | 3571 days | 2% |
| Charly | 7/10 | 3576 days | 2% |
| Lorenz Pfisterer | 9/10 | 3583 days | 2% |
| Ardian G | 8/10 | 3583 days | 2% |
| Sophia and Karen | 7/10 | 3585 days | 2% |
| Julia | 10/10 | 3588 days | 2% |
| Helena | 7/10 | 3595 days | 2% |
| Kathryn Nolan | 9/10 | 3596 days | 2% |
| Jonathan Foskett | 8/10 | 3598 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3598 days | 2% |
| Adrien Gaumont | 8/10 | 3599 days | 2% |
| Lewis Whittle | 6/10 | 3613 days | 1% |
| Gerardo Furtado | 10/10 | 3620 days | 2% |
| Eileen Donzal | 10/10 | 3631 days | 2% |
| Naevon Espiritu | 9/10 | 3632 days | 2% |
| Leslie MORSS | 9/10 | 3632 days | 2% |
| Alice and James | 8/10 | 3640 days | 2% |
| Audrey and Max | 8/10 | 3645 days | 2% |
| Lazarela | 10/10 | 3649 days | 2% |
| Mark | 9/10 | 3662 days | 1% |
| Nathaniel Sutherland | 9/10 | 3662 days | 1% |
| alban guffroy | 10/10 | 3662 days | 2% |
| Sabine | 6/10 | 3677 days | 1% |
| Sierra Luciano | 10/10 | 3679 days | 1% |
| Steffen & Steffen | 8/10 | 3680 days | 1% |
| Georgia Coleman | 9/10 | 3684 days | 1% |
| Barra Shields | 7/10 | 3700 days | 1% |
| Vera Hutman | 9/10 | 3723 days | 1% |
| Laryssa Kwoczak | 4/10 | 3723 days | 1% |
| Kate | 9/10 | 3755 days | 1% |
| Liam Challenger | 10/10 | 3785 days | 1% |
| vicki scott | 10/10 | 3815 days | 1% |
| Melissa | 10/10 | 3847 days | 1% |
| Leigh Herman | 10/10 | 3876 days | 1% |
| Dusty D | 9/10 | 3876 days | 1% |
| Stuart Nelson | 10/10 | 3937 days | 1% |
| Emma | 10/10 | 3968 days | 1% |
| Elisa Felising | 10/10 | 3993 days | 1% |
| Sophie Horn | 9/10 | 4027 days | 1% |
| Bram and Laura | 9/10 | 4059 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4303 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4311 days | 0% |
| Mark | 8/10 | 4316 days | 0% |
| Jon Van Wren | 10/10 | 4334 days | 0% |
| daniele pontarin | 9/10 | 4334 days | 0% |
| Kathrin Deichmann | 9/10 | 4339 days | 0% |
| Bex Hyland | 8/10 | 4343 days | 0% |
| Matt Hyland | 8/10 | 4343 days | 0% |
| Marinette | 8/10 | 4346 days | 0% |
| Marinette | 9/10 | 4349 days | 0% |
| Frank Jensen | 8/10 | 4349 days | 0% |
| Antton Vappula | 8/10 | 4352 days | 0% |
| ursula Jaag | 10/10 | 4362 days | 0% |
| Rich Schmidt | 10/10 | 4387 days | 1% |
| David Monks | 10/10 | 4393 days | 1% |
| Cato de Haan | 10/10 | 4393 days | 1% |
| Gemma Woods | 10/10 | 4393 days | 1% |
| Myrte Crucq | 10/10 | 4393 days | 1% |
| Reisender Sohn | 10/10 | 4393 days | 1% |
| Nicolas Trezeguet | 9/10 | 4394 days | 1% |
| Emeline Dupre | 9/10 | 4394 days | 1% |
| G S | 5/10 | 4424 days | 1% |
| Jamie | 10/10 | 4453 days | 1% |
| tim archer | 10/10 | 4454 days | 1% |
| Kevin McEvoy | 10/10 | 4546 days | 1% |
| James Ellis | 10/10 | 4577 days | 1% |
| Aoife | 10/10 | 4638 days | 1% |
| russell hawkins | 10/10 | 4668 days | 1% |
| J Andrews | 6/10 | 4699 days | 1% |
| hector_dan | 10/10 | 4758 days | 1% |
| lewis done | 10/10 | 4758 days | 1% |
| Andrew Wemmer | 8/10 | 4787 days | 1% |
| Julie Lamart | 8/10 | 4798 days | 1% |
| Stevie | 8/10 | 4801 days | 1% |
| Megan Child | 9/10 | 4806 days | 1% |
| erikduinkerken | 9/10 | 4819 days | 1% |
| jerseyjim | 9/10 | 4819 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5050 days | 1% |
| Mark Westebring | 9/10 | 5051 days | 1% |
| Dana Wetzel | 10/10 | 5051 days | 1% |
| Rob Klauer | 9/10 | 5052 days | 1% |
| Val Phillips | 9/10 | 5057 days | 1% |
| Def Fem | 8/10 | 5059 days | 1% |
| Lucy Wilde | 9/10 | 5067 days | 1% |
| Dick Stewart | 9/10 | 5069 days | 1% |
| Harald | 6/10 | 5073 days | 1% |
| Mats Harstedt | 7/10 | 5073 days | 1% |
| Vincent & Lian | 7/10 | 5074 days | 1% |
| Johann Maier | 8/10 | 5077 days | 1% |
| Ozgla | 8/10 | 5077 days | 1% |
| Janicha Blumenthal | 8/10 | 5078 days | 1% |
| Eline Vakentijn | 7/10 | 5078 days | 1% |
| John Forrest | 8/10 | 5078 days | 1% |
| Schertenleib | 6/10 | 5080 days | 1% |
| Lepied | 8/10 | 5080 days | 1% |
| Scott Simpson | 8/10 | 5081 days | 1% |
| Filsack | 8/10 | 5085 days | 1% |
| Renate Rohlin | 8/10 | 5087 days | 1% |
| Sebastian | 8/10 | 5091 days | 1% |
| biddybid | 9/10 | 5124 days | 1% |
| Deirdre Hayes | 8/10 | 5161 days | 1% |
| Bart Goovaerts | 8/10 | 5171 days | 1% |
| Robin van der Linden | 8/10 | 5381 days | 1% |
| Fontvieille | 8/10 | 5382 days | 1% |
| Eric Grant | 8/10 | 5404 days | 1% |
| Becky Edney | 8/10 | 5404 days | 1% |
| Alice Bastiman | 7/10 | 5407 days | 1% |
| Claire Colquhoun | 9/10 | 5417 days | 1% |
| Vanessa Vogel | 7/10 | 5420 days | 1% |
| Melanie Berube | 9/10 | 5421 days | 1% |
| Jim & Rebecca | 9/10 | 5422 days | 1% |
| Canada | 7/10 | 5422 days | 1% |
| jedalton78 | 10/10 | 5430 days | 1% |
| Melanie Gruber | 8/10 | 5431 days | 1% |
| Zenager | 6/10 | 5431 days | 1% |
| Rebecca Stones | 7/10 | 5432 days | 1% |
| Nick Roberts | 8/10 | 5433 days | 1% |
| Hartheib Schmid | 8/10 | 5433 days | 1% |
| Thomas Reidinger | 8/10 | 5444 days | 1% |
| Belony | 8/10 | 5445 days | 1% |
| Sven | 6/10 | 5445 days | 1% |
| Olivia Carvill | 5/10 | 5446 days | 1% |
| Matthias | 9/10 | 5447 days | 1% |
| David and Wendy Lucas | 8/10 | 5447 days | 1% |
| Kris | 8/10 | 5448 days | 1% |
| Leontine van Laar | 8/10 | 5453 days | 1% |
| Calvin Parsons | 9/10 | 5458 days | 1% |
| Jen1804 | 10/10 | 5739 days | 1% |
| John Casey | 8/10 | 5776 days | 1% |
| Sorcha O's | 10/10 | 5776 days | 1% |
| Flora | 8/10 | 5797 days | 1% |
| Carolyn Clark | 5/10 | 5797 days | 1% |
| Tim | 9/10 | 5802 days | 1% |
| Maria Lorentzen | 8/10 | 5802 days | 1% |
| Krause | 8/10 | 5804 days | 1% |
| Thijs Schoemaker | 8/10 | 5809 days | 1% |
| Jackie | 8/10 | 5814 days | 1% |
| hermine Petz | 8/10 | 5817 days | 1% |
| Ulric | 7/10 | 5817 days | 1% |
| Fam Schuijers | 8/10 | 5818 days | 1% |
| Rob | 8/10 | 5821 days | 1% |
| marcoswi | 7/10 | 5829 days | 1% |
| Jens Bo Rykor | 8/10 | 5836 days | 1% |
| Ray | 8/10 | 5869 days | 1% |
| joannaw | 4/10 | 5870 days | 1% |
| florian | 8/10 | 5870 days | 1% |
| Sabrina Bazin | 9/10 | 5893 days | 1% |
| Laura McDaniel | 9/10 | 5893 days | 1% |
| Terry J | 5/10 | 5895 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5908 days | 1% |
| richardh | 8/10 | 6010 days | 1% |
| Philipp | 6/10 | 6124 days | 1% |
| JasminA | 7/10 | 6129 days | 1% |
| jjakkeren | 8/10 | 6129 days | 1% |
| rosil | 10/10 | 6129 days | 1% |
| Heide | 8/10 | 6132 days | 1% |
| Denys | 8/10 | 6134 days | 1% |
| Martina Bumiller | 10/10 | 6134 days | 1% |
| DennisK | 7/10 | 6141 days | 1% |
| LosItaly | 9/10 | 6141 days | 1% |
| Enno Brehm | 7/10 | 6141 days | 1% |
| Graham | 9/10 | 6142 days | 1% |
| AstridVG | 7/10 | 6145 days | 1% |
| Gillian | 8/10 | 6149 days | 1% |
| VenesJ | 9/10 | 6149 days | 1% |
| Silhan | 6/10 | 6149 days | 1% |
| DavidHilton | 7/10 | 6149 days | 1% |
| Mette | 7/10 | 6159 days | 1% |
| Linda | 7/10 | 6160 days | 1% |
| RobC1 | 9/10 | 6164 days | 1% |
| RichardB1 | 8/10 | 6164 days | 1% |
| JoT | 10/10 | 6164 days | 1% |
| RobH | 9/10 | 6165 days | 1% |
| Jows | 7/10 | 6165 days | 1% |
| Eugene | 9/10 | 6170 days | 1% |
| David | 9/10 | 6177 days | 1% |
| Lucy | 9/10 | 6179 days | 1% |
| markus Kieper | 8/10 | 6180 days | 1% |
| markus | 8/10 | 6193 days | 1% |
| Chris | 8/10 | 6196 days | 1% |
| Kathryn | 7/10 | 6196 days | 1% |
| Martha | 8/10 | 6196 days | 1% |
| Martina | 10/10 | 6197 days | 1% |
| Manuela | 10/10 | 6197 days | 1% |
| Andie | 7/10 | 6201 days | 1% |
| alex | 9/10 | 6201 days | 1% |
| Erik | 8/10 | 6201 days | 1% |
| Hans | 8/10 | 6201 days | 1% |
| George | 9/10 | 6205 days | 1% |
| Ten | 8/10 | 6209 days | 1% |
| Mat | 8/10 | 6246 days | 1% |
| Alice | 8/10 | 6262 days | 1% |
| Rowan | 10/10 | 6274 days | 1% |
| abby | 8/10 | 6285 days | 1% |
| maria d | 10/10 | 6371 days | 1% |
| Tim | 10/10 | 6381 days | 1% |
| Klaus Uhl | 10/10 | 6512 days | 1% |
| Phil Connelly | 8/10 | 6521 days | 1% |
| Amanda McCaig | 2/10 | 6525 days | 0% |
| Bethany Webster | 7/10 | 6528 days | 1% |
| Roger and Heather Smith | 10/10 | 6534 days | 1% |
| Kevin | 8/10 | 6614 days | 1% |
| Kate and Dave | 9/10 | 6731 days | 1% |
| Marieke Wilkamp | 8/10 | 6731 days | 1% |
| Stacey | 8/10 | 6839 days | 1% |
| Michael | 8/10 | 6847 days | 1% |
| Sandra | 8/10 | 6853 days | 1% |
| Shirley | 9/10 | 6853 days | 1% |
| Denise | 8/10 | 6853 days | 1% |
| Jill&Ben | 8/10 | 6857 days | 1% |
| Sally | 8/10 | 6857 days | 1% |
| Chatin Perrier | 7/10 | 6866 days | 1% |
| Susan | 9/10 | 6879 days | 1% |
| Lucy | 9/10 | 6892 days | 1% |
| Lucy | 10/10 | 6894 days | 1% |
| Lucy | 8/10 | 6894 days | 1% |
| Dave | 8/10 | 6911 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.