Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 437 days | 100% |
| Jorian | 6/10 | 712 days | 69% |
| Luke | 1/10 | 741 days | 31% |
| Rahel Herzog | 10/10 | 772 days | 74% |
| Caroline | 10/10 | 1989 days | 5% |
| Mollie Q | 10/10 | 2081 days | 5% |
| Harold Riegle | 9/10 | 2142 days | 5% |
| Meike Wenzl | 10/10 | 2173 days | 5% |
| Birgit Assmann | 10/10 | 2173 days | 5% |
| jonathan vadennr | 10/10 | 2233 days | 5% |
| Mel Brittle | 1/10 | 2233 days | 2% |
| Tamzin | 9/10 | 2294 days | 5% |
| Maxime | 10/10 | 2447 days | 4% |
| Laura Duggan | 8/10 | 2478 days | 4% |
| Jeremy Wright | 9/10 | 2508 days | 4% |
| Damien Jacquet | 10/10 | 2508 days | 4% |
| Alice McCary | 9/10 | 2539 days | 4% |
| will.i.am | 8/10 | 2539 days | 4% |
| Andreas Jonsson | 6/10 | 2567 days | 3% |
| Neil Cook | 10/10 | 2567 days | 4% |
| Francois & Caroline | 8/10 | 2598 days | 4% |
| Brendan Jones | 10/10 | 2598 days | 4% |
| Jack | 10/10 | 2690 days | 4% |
| Jana Fickerova | 10/10 | 2843 days | 3% |
| Felicity Littlefair | 8/10 | 2932 days | 3% |
| Claire Judd | 10/10 | 2932 days | 3% |
| Baudry Manon | 10/10 | 2963 days | 3% |
| Cory Snegirev | 10/10 | 2963 days | 3% |
| Terry Boehmer | 2/10 | 2994 days | 1% |
| Lizzie Edmonds | 10/10 | 3020 days | 3% |
| Laura Meelynn | 9/10 | 3024 days | 3% |
| Stuart Atkinson | 9/10 | 3024 days | 3% |
| Audrey Barras | 9/10 | 3024 days | 3% |
| Anis Quentin | 9/10 | 3027 days | 3% |
| Alexandre Grasland | 9/10 | 3055 days | 3% |
| Hannah Martin | 10/10 | 3085 days | 3% |
| CARMERS | 5/10 | 3085 days | 2% |
| Dave Willems | 9/10 | 3116 days | 3% |
| Bruce Crombie | 10/10 | 3177 days | 3% |
| Alix Braouezec | 7/10 | 3208 days | 2% |
| Ben Bryant | 10/10 | 3208 days | 3% |
| Quentin Vercamer | 8/10 | 3252 days | 2% |
| Rachel Parker | 10/10 | 3269 days | 2% |
| Julie Boboli | 10/10 | 3269 days | 2% |
| Robin Aitchison | 8/10 | 3269 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3270 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3272 days | 2% |
| Christoph Grubmair | 7/10 | 3283 days | 2% |
| Matt Tribe | 8/10 | 3297 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3328 days | 1% |
| Ivars Šmits | 1/10 | 3328 days | 1% |
| H Q | 10/10 | 3328 days | 2% |
| Richard Buytendijk | 3/10 | 3328 days | 1% |
| Jacquelyn Fili | 10/10 | 3328 days | 2% |
| Asbjorn Osland | 8/10 | 3328 days | 2% |
| Dubrulle | 9/10 | 3347 days | 2% |
| Nathalie | 9/10 | 3352 days | 2% |
| Tom Wouda | 6/10 | 3353 days | 2% |
| Sascha Pohlers | 9/10 | 3359 days | 2% |
| Jennie Holland | 8/10 | 3360 days | 2% |
| Connor Hormell | 9/10 | 3362 days | 2% |
| Rose Guillaume | 9/10 | 3370 days | 2% |
| romain perroches | 7/10 | 3382 days | 2% |
| Soria Chher | 7/10 | 3382 days | 2% |
| Bina Johansson | 10/10 | 3382 days | 2% |
| Marie-Louise Förster | 10/10 | 3389 days | 2% |
| Roberta Peckham | 6/10 | 3389 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3389 days | 2% |
| Margo Bernard | 10/10 | 3389 days | 2% |
| Samuel Michalak | 8/10 | 3396 days | 2% |
| Eveline | 9/10 | 3398 days | 2% |
| Lorant julie | 3/10 | 3420 days | 1% |
| Tara Friel | 10/10 | 3450 days | 2% |
| Ivanova R | 9/10 | 3602 days | 2% |
| Diane T | 8/10 | 3602 days | 2% |
| Sarah van den Bos | 9/10 | 3603 days | 2% |
| Charly | 7/10 | 3607 days | 2% |
| Lorenz Pfisterer | 9/10 | 3614 days | 2% |
| Ardian G | 8/10 | 3614 days | 2% |
| Sophia and Karen | 7/10 | 3616 days | 2% |
| Julia | 10/10 | 3619 days | 2% |
| Helena | 7/10 | 3626 days | 2% |
| Kathryn Nolan | 9/10 | 3627 days | 2% |
| Jonathan Foskett | 8/10 | 3629 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3629 days | 2% |
| Adrien Gaumont | 8/10 | 3630 days | 2% |
| Lewis Whittle | 6/10 | 3644 days | 1% |
| Gerardo Furtado | 10/10 | 3651 days | 2% |
| Eileen Donzal | 10/10 | 3663 days | 2% |
| Naevon Espiritu | 9/10 | 3663 days | 2% |
| Leslie MORSS | 9/10 | 3663 days | 2% |
| Alice and James | 8/10 | 3671 days | 2% |
| Audrey and Max | 8/10 | 3676 days | 2% |
| Lazarela | 10/10 | 3680 days | 2% |
| Mark | 9/10 | 3694 days | 1% |
| Nathaniel Sutherland | 9/10 | 3694 days | 1% |
| alban guffroy | 10/10 | 3694 days | 2% |
| Sabine | 6/10 | 3708 days | 1% |
| Sierra Luciano | 10/10 | 3710 days | 1% |
| Steffen & Steffen | 8/10 | 3711 days | 1% |
| Georgia Coleman | 9/10 | 3715 days | 1% |
| Barra Shields | 7/10 | 3731 days | 1% |
| Vera Hutman | 9/10 | 3755 days | 1% |
| Laryssa Kwoczak | 4/10 | 3755 days | 1% |
| Kate | 9/10 | 3786 days | 1% |
| Liam Challenger | 10/10 | 3816 days | 1% |
| vicki scott | 10/10 | 3847 days | 1% |
| Melissa | 10/10 | 3878 days | 1% |
| Leigh Herman | 10/10 | 3908 days | 1% |
| Dusty D | 9/10 | 3908 days | 1% |
| Stuart Nelson | 10/10 | 3969 days | 1% |
| Emma | 10/10 | 4000 days | 1% |
| Elisa Felising | 10/10 | 4024 days | 1% |
| Sophie Horn | 9/10 | 4059 days | 1% |
| Bram and Laura | 9/10 | 4090 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4334 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4342 days | 0% |
| Mark | 8/10 | 4347 days | 0% |
| Jon Van Wren | 10/10 | 4365 days | 0% |
| daniele pontarin | 9/10 | 4365 days | 0% |
| Kathrin Deichmann | 9/10 | 4370 days | 0% |
| Bex Hyland | 8/10 | 4374 days | 0% |
| Matt Hyland | 8/10 | 4374 days | 0% |
| Marinette | 8/10 | 4377 days | 0% |
| Marinette | 9/10 | 4380 days | 1% |
| Frank Jensen | 8/10 | 4380 days | 1% |
| Antton Vappula | 8/10 | 4383 days | 1% |
| ursula Jaag | 10/10 | 4393 days | 1% |
| Rich Schmidt | 10/10 | 4418 days | 1% |
| David Monks | 10/10 | 4424 days | 1% |
| Cato de Haan | 10/10 | 4424 days | 1% |
| Gemma Woods | 10/10 | 4424 days | 1% |
| Myrte Crucq | 10/10 | 4424 days | 1% |
| Reisender Sohn | 10/10 | 4424 days | 1% |
| Nicolas Trezeguet | 9/10 | 4425 days | 1% |
| Emeline Dupre | 9/10 | 4425 days | 1% |
| G S | 5/10 | 4455 days | 1% |
| Jamie | 10/10 | 4485 days | 1% |
| tim archer | 10/10 | 4485 days | 1% |
| Kevin McEvoy | 10/10 | 4577 days | 1% |
| James Ellis | 10/10 | 4608 days | 1% |
| Aoife | 10/10 | 4669 days | 1% |
| russell hawkins | 10/10 | 4699 days | 1% |
| J Andrews | 6/10 | 4730 days | 1% |
| hector_dan | 10/10 | 4789 days | 1% |
| lewis done | 10/10 | 4789 days | 1% |
| Andrew Wemmer | 8/10 | 4818 days | 1% |
| Julie Lamart | 8/10 | 4829 days | 1% |
| Stevie | 8/10 | 4832 days | 1% |
| Megan Child | 9/10 | 4837 days | 1% |
| erikduinkerken | 9/10 | 4850 days | 1% |
| jerseyjim | 9/10 | 4850 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5081 days | 1% |
| Mark Westebring | 9/10 | 5082 days | 1% |
| Dana Wetzel | 10/10 | 5082 days | 1% |
| Rob Klauer | 9/10 | 5083 days | 1% |
| Val Phillips | 9/10 | 5088 days | 1% |
| Def Fem | 8/10 | 5090 days | 1% |
| Lucy Wilde | 9/10 | 5098 days | 1% |
| Dick Stewart | 9/10 | 5100 days | 1% |
| Harald | 6/10 | 5104 days | 1% |
| Mats Harstedt | 7/10 | 5104 days | 1% |
| Vincent & Lian | 7/10 | 5105 days | 1% |
| Johann Maier | 8/10 | 5108 days | 1% |
| Ozgla | 8/10 | 5108 days | 1% |
| Janicha Blumenthal | 8/10 | 5109 days | 1% |
| Eline Vakentijn | 7/10 | 5109 days | 1% |
| John Forrest | 8/10 | 5109 days | 1% |
| Schertenleib | 6/10 | 5111 days | 1% |
| Lepied | 8/10 | 5111 days | 1% |
| Scott Simpson | 8/10 | 5112 days | 1% |
| Filsack | 8/10 | 5116 days | 1% |
| Renate Rohlin | 8/10 | 5118 days | 1% |
| Sebastian | 8/10 | 5122 days | 1% |
| biddybid | 9/10 | 5155 days | 1% |
| Deirdre Hayes | 8/10 | 5192 days | 1% |
| Bart Goovaerts | 8/10 | 5202 days | 1% |
| Robin van der Linden | 8/10 | 5412 days | 1% |
| Fontvieille | 8/10 | 5413 days | 1% |
| Eric Grant | 8/10 | 5435 days | 1% |
| Becky Edney | 8/10 | 5435 days | 1% |
| Alice Bastiman | 7/10 | 5438 days | 1% |
| Claire Colquhoun | 9/10 | 5448 days | 1% |
| Vanessa Vogel | 7/10 | 5451 days | 1% |
| Melanie Berube | 9/10 | 5452 days | 1% |
| Jim & Rebecca | 9/10 | 5453 days | 1% |
| Canada | 7/10 | 5453 days | 1% |
| jedalton78 | 10/10 | 5461 days | 1% |
| Melanie Gruber | 8/10 | 5462 days | 1% |
| Zenager | 6/10 | 5462 days | 1% |
| Rebecca Stones | 7/10 | 5463 days | 1% |
| Nick Roberts | 8/10 | 5464 days | 1% |
| Hartheib Schmid | 8/10 | 5464 days | 1% |
| Thomas Reidinger | 8/10 | 5475 days | 1% |
| Belony | 8/10 | 5476 days | 1% |
| Sven | 6/10 | 5476 days | 1% |
| Olivia Carvill | 5/10 | 5477 days | 1% |
| Matthias | 9/10 | 5478 days | 1% |
| David and Wendy Lucas | 8/10 | 5478 days | 1% |
| Kris | 8/10 | 5479 days | 1% |
| Leontine van Laar | 8/10 | 5484 days | 1% |
| Calvin Parsons | 9/10 | 5489 days | 1% |
| Jen1804 | 10/10 | 5770 days | 1% |
| John Casey | 8/10 | 5807 days | 1% |
| Sorcha O's | 10/10 | 5807 days | 1% |
| Flora | 8/10 | 5828 days | 1% |
| Carolyn Clark | 5/10 | 5828 days | 1% |
| Tim | 9/10 | 5833 days | 1% |
| Maria Lorentzen | 8/10 | 5833 days | 1% |
| Krause | 8/10 | 5835 days | 1% |
| Thijs Schoemaker | 8/10 | 5840 days | 1% |
| Jackie | 8/10 | 5845 days | 1% |
| hermine Petz | 8/10 | 5848 days | 1% |
| Ulric | 7/10 | 5848 days | 1% |
| Fam Schuijers | 8/10 | 5849 days | 1% |
| Rob | 8/10 | 5852 days | 1% |
| marcoswi | 7/10 | 5860 days | 1% |
| Jens Bo Rykor | 8/10 | 5867 days | 1% |
| Ray | 8/10 | 5900 days | 1% |
| joannaw | 4/10 | 5901 days | 1% |
| florian | 8/10 | 5901 days | 1% |
| Sabrina Bazin | 9/10 | 5924 days | 1% |
| Laura McDaniel | 9/10 | 5924 days | 1% |
| Terry J | 5/10 | 5926 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5939 days | 1% |
| richardh | 8/10 | 6041 days | 1% |
| Philipp | 6/10 | 6155 days | 1% |
| JasminA | 7/10 | 6160 days | 1% |
| jjakkeren | 8/10 | 6160 days | 1% |
| rosil | 10/10 | 6160 days | 1% |
| Heide | 8/10 | 6163 days | 1% |
| Denys | 8/10 | 6165 days | 1% |
| Martina Bumiller | 10/10 | 6165 days | 1% |
| DennisK | 7/10 | 6172 days | 1% |
| LosItaly | 9/10 | 6172 days | 1% |
| Enno Brehm | 7/10 | 6172 days | 1% |
| Graham | 9/10 | 6174 days | 1% |
| AstridVG | 7/10 | 6176 days | 1% |
| Gillian | 8/10 | 6180 days | 1% |
| VenesJ | 9/10 | 6180 days | 1% |
| Silhan | 6/10 | 6180 days | 1% |
| DavidHilton | 7/10 | 6180 days | 1% |
| Mette | 7/10 | 6191 days | 1% |
| Linda | 7/10 | 6191 days | 1% |
| RobC1 | 9/10 | 6195 days | 1% |
| RichardB1 | 8/10 | 6195 days | 1% |
| JoT | 10/10 | 6195 days | 1% |
| RobH | 9/10 | 6196 days | 1% |
| Jows | 7/10 | 6197 days | 1% |
| Eugene | 9/10 | 6201 days | 1% |
| David | 9/10 | 6208 days | 1% |
| Lucy | 9/10 | 6211 days | 1% |
| markus Kieper | 8/10 | 6211 days | 1% |
| markus | 8/10 | 6224 days | 1% |
| Chris | 8/10 | 6227 days | 1% |
| Kathryn | 7/10 | 6227 days | 1% |
| Martha | 8/10 | 6227 days | 1% |
| Martina | 10/10 | 6228 days | 1% |
| Manuela | 10/10 | 6228 days | 1% |
| Andie | 7/10 | 6232 days | 1% |
| alex | 9/10 | 6232 days | 1% |
| Erik | 8/10 | 6232 days | 1% |
| Hans | 8/10 | 6232 days | 1% |
| George | 9/10 | 6237 days | 1% |
| Ten | 8/10 | 6241 days | 1% |
| Mat | 8/10 | 6277 days | 1% |
| Alice | 8/10 | 6293 days | 1% |
| Rowan | 10/10 | 6305 days | 1% |
| abby | 8/10 | 6317 days | 1% |
| maria d | 10/10 | 6402 days | 1% |
| Tim | 10/10 | 6412 days | 1% |
| Klaus Uhl | 10/10 | 6543 days | 1% |
| Phil Connelly | 8/10 | 6552 days | 1% |
| Amanda McCaig | 2/10 | 6556 days | 1% |
| Bethany Webster | 7/10 | 6559 days | 1% |
| Roger and Heather Smith | 10/10 | 6565 days | 1% |
| Kevin | 8/10 | 6645 days | 1% |
| Kate and Dave | 9/10 | 6762 days | 1% |
| Marieke Wilkamp | 8/10 | 6762 days | 1% |
| Stacey | 8/10 | 6870 days | 1% |
| Michael | 8/10 | 6878 days | 1% |
| Sandra | 8/10 | 6884 days | 1% |
| Shirley | 9/10 | 6884 days | 1% |
| Denise | 8/10 | 6884 days | 1% |
| Jill&Ben | 8/10 | 6888 days | 1% |
| Sally | 8/10 | 6888 days | 1% |
| Chatin Perrier | 7/10 | 6897 days | 1% |
| Susan | 9/10 | 6910 days | 1% |
| Lucy | 9/10 | 6923 days | 1% |
| Lucy | 10/10 | 6925 days | 1% |
| Lucy | 8/10 | 6925 days | 1% |
| Dave | 8/10 | 6942 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.18% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
4.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.