Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 378 days | 100% |
| Jorian | 6/10 | 653 days | 71% |
| Luke | 1/10 | 682 days | 32% |
| Rahel Herzog | 10/10 | 713 days | 77% |
| Caroline | 10/10 | 1930 days | 5% |
| Mollie Q | 10/10 | 2022 days | 5% |
| Harold Riegle | 9/10 | 2082 days | 5% |
| Meike Wenzl | 10/10 | 2113 days | 5% |
| Birgit Assmann | 10/10 | 2113 days | 5% |
| jonathan vadennr | 10/10 | 2173 days | 5% |
| Mel Brittle | 1/10 | 2174 days | 2% |
| Tamzin | 9/10 | 2235 days | 4% |
| Maxime | 10/10 | 2388 days | 4% |
| Laura Duggan | 8/10 | 2418 days | 4% |
| Jeremy Wright | 9/10 | 2448 days | 4% |
| Damien Jacquet | 10/10 | 2448 days | 4% |
| Alice McCary | 9/10 | 2479 days | 4% |
| will.i.am | 8/10 | 2480 days | 4% |
| Andreas Jonsson | 6/10 | 2507 days | 3% |
| Neil Cook | 10/10 | 2507 days | 4% |
| Francois & Caroline | 8/10 | 2538 days | 4% |
| Brendan Jones | 10/10 | 2539 days | 4% |
| Jack | 10/10 | 2631 days | 4% |
| Jana Fickerova | 10/10 | 2783 days | 3% |
| Felicity Littlefair | 8/10 | 2872 days | 3% |
| Claire Judd | 10/10 | 2872 days | 3% |
| Baudry Manon | 10/10 | 2903 days | 3% |
| Cory Snegirev | 10/10 | 2903 days | 3% |
| Terry Boehmer | 2/10 | 2934 days | 1% |
| Lizzie Edmonds | 10/10 | 2961 days | 3% |
| Laura Meelynn | 9/10 | 2964 days | 3% |
| Stuart Atkinson | 9/10 | 2964 days | 3% |
| Audrey Barras | 9/10 | 2964 days | 3% |
| Anis Quentin | 9/10 | 2968 days | 3% |
| Alexandre Grasland | 9/10 | 2995 days | 3% |
| Hannah Martin | 10/10 | 3025 days | 3% |
| CARMERS | 5/10 | 3026 days | 2% |
| Dave Willems | 9/10 | 3056 days | 3% |
| Bruce Crombie | 10/10 | 3117 days | 3% |
| Alix Braouezec | 7/10 | 3148 days | 2% |
| Ben Bryant | 10/10 | 3148 days | 3% |
| Quentin Vercamer | 8/10 | 3193 days | 2% |
| Rachel Parker | 10/10 | 3209 days | 2% |
| Julie Boboli | 10/10 | 3209 days | 2% |
| Robin Aitchison | 8/10 | 3209 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3211 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3213 days | 2% |
| Christoph Grubmair | 7/10 | 3224 days | 2% |
| Matt Tribe | 8/10 | 3237 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3268 days | 1% |
| Ivars Šmits | 1/10 | 3268 days | 1% |
| H Q | 10/10 | 3268 days | 2% |
| Richard Buytendijk | 3/10 | 3268 days | 1% |
| Jacquelyn Fili | 10/10 | 3268 days | 2% |
| Asbjorn Osland | 8/10 | 3268 days | 2% |
| Dubrulle | 9/10 | 3288 days | 2% |
| Nathalie | 9/10 | 3293 days | 2% |
| Tom Wouda | 6/10 | 3294 days | 2% |
| Sascha Pohlers | 9/10 | 3299 days | 2% |
| Jennie Holland | 8/10 | 3301 days | 2% |
| Connor Hormell | 9/10 | 3303 days | 2% |
| Rose Guillaume | 9/10 | 3311 days | 2% |
| romain perroches | 7/10 | 3323 days | 2% |
| Soria Chher | 7/10 | 3323 days | 2% |
| Bina Johansson | 10/10 | 3323 days | 2% |
| Marie-Louise Förster | 10/10 | 3329 days | 2% |
| Roberta Peckham | 6/10 | 3329 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3329 days | 2% |
| Margo Bernard | 10/10 | 3329 days | 2% |
| Samuel Michalak | 8/10 | 3337 days | 2% |
| Eveline | 9/10 | 3339 days | 2% |
| Lorant julie | 3/10 | 3360 days | 1% |
| Tara Friel | 10/10 | 3390 days | 2% |
| Ivanova R | 9/10 | 3543 days | 2% |
| Diane T | 8/10 | 3543 days | 2% |
| Sarah van den Bos | 9/10 | 3543 days | 2% |
| Charly | 7/10 | 3548 days | 2% |
| Lorenz Pfisterer | 9/10 | 3555 days | 2% |
| Ardian G | 8/10 | 3555 days | 2% |
| Sophia and Karen | 7/10 | 3557 days | 2% |
| Julia | 10/10 | 3560 days | 2% |
| Helena | 7/10 | 3567 days | 2% |
| Kathryn Nolan | 9/10 | 3568 days | 2% |
| Jonathan Foskett | 8/10 | 3570 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3570 days | 2% |
| Adrien Gaumont | 8/10 | 3571 days | 2% |
| Lewis Whittle | 6/10 | 3585 days | 1% |
| Gerardo Furtado | 10/10 | 3592 days | 2% |
| Eileen Donzal | 10/10 | 3603 days | 2% |
| Naevon Espiritu | 9/10 | 3604 days | 2% |
| Leslie MORSS | 9/10 | 3604 days | 2% |
| Alice and James | 8/10 | 3612 days | 2% |
| Audrey and Max | 8/10 | 3617 days | 2% |
| Lazarela | 10/10 | 3621 days | 2% |
| Mark | 9/10 | 3634 days | 2% |
| Nathaniel Sutherland | 9/10 | 3634 days | 2% |
| alban guffroy | 10/10 | 3634 days | 2% |
| Sabine | 6/10 | 3649 days | 1% |
| Sierra Luciano | 10/10 | 3651 days | 2% |
| Steffen & Steffen | 8/10 | 3652 days | 1% |
| Georgia Coleman | 9/10 | 3656 days | 1% |
| Barra Shields | 7/10 | 3672 days | 1% |
| Vera Hutman | 9/10 | 3695 days | 1% |
| Laryssa Kwoczak | 4/10 | 3695 days | 1% |
| Kate | 9/10 | 3727 days | 1% |
| Liam Challenger | 10/10 | 3757 days | 1% |
| vicki scott | 10/10 | 3787 days | 1% |
| Melissa | 10/10 | 3819 days | 1% |
| Leigh Herman | 10/10 | 3848 days | 1% |
| Dusty D | 9/10 | 3848 days | 1% |
| Stuart Nelson | 10/10 | 3909 days | 1% |
| Emma | 10/10 | 3940 days | 1% |
| Elisa Felising | 10/10 | 3965 days | 1% |
| Sophie Horn | 9/10 | 3999 days | 1% |
| Bram and Laura | 9/10 | 4031 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4275 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4283 days | 0% |
| Mark | 8/10 | 4288 days | 0% |
| Jon Van Wren | 10/10 | 4306 days | 0% |
| daniele pontarin | 9/10 | 4306 days | 0% |
| Kathrin Deichmann | 9/10 | 4311 days | 0% |
| Bex Hyland | 8/10 | 4315 days | 0% |
| Matt Hyland | 8/10 | 4315 days | 0% |
| Marinette | 8/10 | 4318 days | 0% |
| Marinette | 9/10 | 4321 days | 0% |
| Frank Jensen | 8/10 | 4321 days | 0% |
| Antton Vappula | 8/10 | 4324 days | 0% |
| ursula Jaag | 10/10 | 4334 days | 0% |
| Rich Schmidt | 10/10 | 4359 days | 0% |
| David Monks | 10/10 | 4365 days | 0% |
| Cato de Haan | 10/10 | 4365 days | 0% |
| Gemma Woods | 10/10 | 4365 days | 0% |
| Myrte Crucq | 10/10 | 4365 days | 0% |
| Reisender Sohn | 10/10 | 4365 days | 0% |
| Nicolas Trezeguet | 9/10 | 4366 days | 0% |
| Emeline Dupre | 9/10 | 4366 days | 0% |
| G S | 5/10 | 4396 days | 1% |
| Jamie | 10/10 | 4425 days | 1% |
| tim archer | 10/10 | 4426 days | 1% |
| Kevin McEvoy | 10/10 | 4518 days | 1% |
| James Ellis | 10/10 | 4549 days | 1% |
| Aoife | 10/10 | 4610 days | 1% |
| russell hawkins | 10/10 | 4640 days | 1% |
| J Andrews | 6/10 | 4671 days | 1% |
| hector_dan | 10/10 | 4730 days | 1% |
| lewis done | 10/10 | 4730 days | 1% |
| Andrew Wemmer | 8/10 | 4759 days | 1% |
| Julie Lamart | 8/10 | 4770 days | 1% |
| Stevie | 8/10 | 4773 days | 1% |
| Megan Child | 9/10 | 4778 days | 1% |
| erikduinkerken | 9/10 | 4791 days | 1% |
| jerseyjim | 9/10 | 4791 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5022 days | 1% |
| Mark Westebring | 9/10 | 5023 days | 1% |
| Dana Wetzel | 10/10 | 5023 days | 1% |
| Rob Klauer | 9/10 | 5024 days | 1% |
| Val Phillips | 9/10 | 5029 days | 1% |
| Def Fem | 8/10 | 5031 days | 1% |
| Lucy Wilde | 9/10 | 5039 days | 1% |
| Dick Stewart | 9/10 | 5041 days | 1% |
| Harald | 6/10 | 5045 days | 1% |
| Mats Harstedt | 7/10 | 5045 days | 1% |
| Vincent & Lian | 7/10 | 5046 days | 1% |
| Johann Maier | 8/10 | 5049 days | 1% |
| Ozgla | 8/10 | 5049 days | 1% |
| Janicha Blumenthal | 8/10 | 5050 days | 1% |
| Eline Vakentijn | 7/10 | 5050 days | 1% |
| John Forrest | 8/10 | 5050 days | 1% |
| Schertenleib | 6/10 | 5052 days | 1% |
| Lepied | 8/10 | 5052 days | 1% |
| Scott Simpson | 8/10 | 5053 days | 1% |
| Filsack | 8/10 | 5057 days | 1% |
| Renate Rohlin | 8/10 | 5059 days | 1% |
| Sebastian | 8/10 | 5063 days | 1% |
| biddybid | 9/10 | 5096 days | 1% |
| Deirdre Hayes | 8/10 | 5133 days | 1% |
| Bart Goovaerts | 8/10 | 5143 days | 1% |
| Robin van der Linden | 8/10 | 5353 days | 1% |
| Fontvieille | 8/10 | 5354 days | 1% |
| Eric Grant | 8/10 | 5376 days | 1% |
| Becky Edney | 8/10 | 5376 days | 1% |
| Alice Bastiman | 7/10 | 5379 days | 1% |
| Claire Colquhoun | 9/10 | 5389 days | 1% |
| Vanessa Vogel | 7/10 | 5392 days | 1% |
| Melanie Berube | 9/10 | 5393 days | 1% |
| Jim & Rebecca | 9/10 | 5394 days | 1% |
| Canada | 7/10 | 5394 days | 1% |
| jedalton78 | 10/10 | 5402 days | 1% |
| Melanie Gruber | 8/10 | 5403 days | 1% |
| Zenager | 6/10 | 5403 days | 1% |
| Rebecca Stones | 7/10 | 5404 days | 1% |
| Nick Roberts | 8/10 | 5405 days | 1% |
| Hartheib Schmid | 8/10 | 5405 days | 1% |
| Thomas Reidinger | 8/10 | 5416 days | 1% |
| Belony | 8/10 | 5417 days | 1% |
| Sven | 6/10 | 5417 days | 1% |
| Olivia Carvill | 5/10 | 5418 days | 1% |
| Matthias | 9/10 | 5419 days | 1% |
| David and Wendy Lucas | 8/10 | 5419 days | 1% |
| Kris | 8/10 | 5420 days | 1% |
| Leontine van Laar | 8/10 | 5425 days | 1% |
| Calvin Parsons | 9/10 | 5430 days | 1% |
| Jen1804 | 10/10 | 5711 days | 1% |
| John Casey | 8/10 | 5748 days | 1% |
| Sorcha O's | 10/10 | 5748 days | 1% |
| Flora | 8/10 | 5769 days | 1% |
| Carolyn Clark | 5/10 | 5769 days | 1% |
| Tim | 9/10 | 5774 days | 1% |
| Maria Lorentzen | 8/10 | 5774 days | 1% |
| Krause | 8/10 | 5776 days | 1% |
| Thijs Schoemaker | 8/10 | 5781 days | 1% |
| Jackie | 8/10 | 5786 days | 1% |
| hermine Petz | 8/10 | 5789 days | 1% |
| Ulric | 7/10 | 5789 days | 1% |
| Fam Schuijers | 8/10 | 5790 days | 1% |
| Rob | 8/10 | 5793 days | 1% |
| marcoswi | 7/10 | 5801 days | 1% |
| Jens Bo Rykor | 8/10 | 5808 days | 1% |
| Ray | 8/10 | 5841 days | 1% |
| joannaw | 4/10 | 5842 days | 1% |
| florian | 8/10 | 5842 days | 1% |
| Sabrina Bazin | 9/10 | 5865 days | 1% |
| Laura McDaniel | 9/10 | 5865 days | 1% |
| Terry J | 5/10 | 5867 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5880 days | 1% |
| richardh | 8/10 | 5982 days | 1% |
| Philipp | 6/10 | 6096 days | 1% |
| JasminA | 7/10 | 6101 days | 1% |
| jjakkeren | 8/10 | 6101 days | 1% |
| rosil | 10/10 | 6101 days | 1% |
| Heide | 8/10 | 6104 days | 1% |
| Denys | 8/10 | 6106 days | 1% |
| Martina Bumiller | 10/10 | 6106 days | 1% |
| DennisK | 7/10 | 6113 days | 1% |
| LosItaly | 9/10 | 6113 days | 1% |
| Enno Brehm | 7/10 | 6113 days | 1% |
| Graham | 9/10 | 6114 days | 1% |
| AstridVG | 7/10 | 6117 days | 1% |
| Gillian | 8/10 | 6121 days | 1% |
| VenesJ | 9/10 | 6121 days | 1% |
| Silhan | 6/10 | 6121 days | 1% |
| DavidHilton | 7/10 | 6121 days | 1% |
| Mette | 7/10 | 6131 days | 1% |
| Linda | 7/10 | 6132 days | 1% |
| RobC1 | 9/10 | 6136 days | 1% |
| RichardB1 | 8/10 | 6136 days | 1% |
| JoT | 10/10 | 6136 days | 1% |
| RobH | 9/10 | 6137 days | 1% |
| Jows | 7/10 | 6137 days | 1% |
| Eugene | 9/10 | 6142 days | 1% |
| David | 9/10 | 6149 days | 1% |
| Lucy | 9/10 | 6151 days | 1% |
| markus Kieper | 8/10 | 6152 days | 1% |
| markus | 8/10 | 6165 days | 1% |
| Chris | 8/10 | 6168 days | 1% |
| Kathryn | 7/10 | 6168 days | 1% |
| Martha | 8/10 | 6168 days | 1% |
| Martina | 10/10 | 6169 days | 1% |
| Manuela | 10/10 | 6169 days | 1% |
| Andie | 7/10 | 6173 days | 1% |
| alex | 9/10 | 6173 days | 1% |
| Erik | 8/10 | 6173 days | 1% |
| Hans | 8/10 | 6173 days | 1% |
| George | 9/10 | 6177 days | 1% |
| Ten | 8/10 | 6181 days | 1% |
| Mat | 8/10 | 6218 days | 1% |
| Alice | 8/10 | 6234 days | 1% |
| Rowan | 10/10 | 6246 days | 1% |
| abby | 8/10 | 6258 days | 1% |
| maria d | 10/10 | 6343 days | 1% |
| Tim | 10/10 | 6353 days | 1% |
| Klaus Uhl | 10/10 | 6484 days | 1% |
| Phil Connelly | 8/10 | 6493 days | 1% |
| Amanda McCaig | 2/10 | 6497 days | 0% |
| Bethany Webster | 7/10 | 6500 days | 1% |
| Roger and Heather Smith | 10/10 | 6506 days | 1% |
| Kevin | 8/10 | 6586 days | 1% |
| Kate and Dave | 9/10 | 6703 days | 1% |
| Marieke Wilkamp | 8/10 | 6703 days | 1% |
| Stacey | 8/10 | 6811 days | 1% |
| Michael | 8/10 | 6819 days | 1% |
| Sandra | 8/10 | 6825 days | 1% |
| Shirley | 9/10 | 6825 days | 1% |
| Denise | 8/10 | 6825 days | 1% |
| Jill&Ben | 8/10 | 6829 days | 1% |
| Sally | 8/10 | 6829 days | 1% |
| Chatin Perrier | 7/10 | 6838 days | 1% |
| Susan | 9/10 | 6851 days | 1% |
| Lucy | 9/10 | 6864 days | 1% |
| Lucy | 10/10 | 6866 days | 1% |
| Lucy | 8/10 | 6866 days | 1% |
| Dave | 8/10 | 6883 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.