Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 201 days | 100% |
| Anni | 10/10 | 566 days | 85% |
| Jorian | 6/10 | 841 days | 54% |
| Luke | 1/10 | 870 days | 24% |
| Rahel Herzog | 10/10 | 901 days | 56% |
| Caroline | 10/10 | 2118 days | 4% |
| Mollie Q | 10/10 | 2210 days | 4% |
| Harold Riegle | 9/10 | 2271 days | 4% |
| Meike Wenzl | 10/10 | 2302 days | 4% |
| Birgit Assmann | 10/10 | 2302 days | 4% |
| jonathan vadennr | 10/10 | 2362 days | 4% |
| Mel Brittle | 1/10 | 2362 days | 1% |
| Tamzin | 9/10 | 2423 days | 4% |
| Maxime | 10/10 | 2576 days | 3% |
| Laura Duggan | 8/10 | 2607 days | 3% |
| Jeremy Wright | 9/10 | 2637 days | 3% |
| Damien Jacquet | 10/10 | 2637 days | 3% |
| Alice McCary | 9/10 | 2668 days | 3% |
| will.i.am | 8/10 | 2668 days | 3% |
| Andreas Jonsson | 6/10 | 2696 days | 3% |
| Neil Cook | 10/10 | 2696 days | 3% |
| Francois & Caroline | 8/10 | 2727 days | 3% |
| Brendan Jones | 10/10 | 2727 days | 3% |
| Jack | 10/10 | 2819 days | 3% |
| Jana Fickerova | 10/10 | 2972 days | 3% |
| Felicity Littlefair | 8/10 | 3061 days | 2% |
| Claire Judd | 10/10 | 3061 days | 2% |
| Baudry Manon | 10/10 | 3092 days | 2% |
| Cory Snegirev | 10/10 | 3092 days | 2% |
| Terry Boehmer | 2/10 | 3123 days | 1% |
| Lizzie Edmonds | 10/10 | 3149 days | 2% |
| Laura Meelynn | 9/10 | 3153 days | 2% |
| Stuart Atkinson | 9/10 | 3153 days | 2% |
| Audrey Barras | 9/10 | 3153 days | 2% |
| Anis Quentin | 9/10 | 3156 days | 2% |
| Alexandre Grasland | 9/10 | 3184 days | 2% |
| Hannah Martin | 10/10 | 3214 days | 2% |
| CARMERS | 5/10 | 3214 days | 1% |
| Dave Willems | 9/10 | 3245 days | 2% |
| Bruce Crombie | 10/10 | 3306 days | 2% |
| Alix Braouezec | 7/10 | 3337 days | 2% |
| Ben Bryant | 10/10 | 3337 days | 2% |
| Quentin Vercamer | 8/10 | 3381 days | 2% |
| Rachel Parker | 10/10 | 3398 days | 2% |
| Julie Boboli | 10/10 | 3398 days | 2% |
| Robin Aitchison | 8/10 | 3398 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3399 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3401 days | 2% |
| Christoph Grubmair | 7/10 | 3412 days | 2% |
| Matt Tribe | 8/10 | 3426 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3457 days | 1% |
| Ivars Šmits | 1/10 | 3457 days | 0% |
| H Q | 10/10 | 3457 days | 2% |
| Richard Buytendijk | 3/10 | 3457 days | 1% |
| Jacquelyn Fili | 10/10 | 3457 days | 2% |
| Asbjorn Osland | 8/10 | 3457 days | 2% |
| Dubrulle | 9/10 | 3476 days | 2% |
| Nathalie | 9/10 | 3481 days | 1% |
| Tom Wouda | 6/10 | 3482 days | 1% |
| Sascha Pohlers | 9/10 | 3488 days | 1% |
| Jennie Holland | 8/10 | 3489 days | 1% |
| Connor Hormell | 9/10 | 3491 days | 1% |
| Rose Guillaume | 9/10 | 3499 days | 1% |
| romain perroches | 7/10 | 3511 days | 1% |
| Soria Chher | 7/10 | 3511 days | 1% |
| Bina Johansson | 10/10 | 3511 days | 1% |
| Marie-Louise Förster | 10/10 | 3518 days | 1% |
| Roberta Peckham | 6/10 | 3518 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3518 days | 1% |
| Margo Bernard | 10/10 | 3518 days | 1% |
| Samuel Michalak | 8/10 | 3525 days | 1% |
| Eveline | 9/10 | 3527 days | 1% |
| Lorant julie | 3/10 | 3549 days | 1% |
| Tara Friel | 10/10 | 3579 days | 1% |
| Ivanova R | 9/10 | 3731 days | 1% |
| Diane T | 8/10 | 3731 days | 1% |
| Sarah van den Bos | 9/10 | 3732 days | 1% |
| Charly | 7/10 | 3736 days | 1% |
| Lorenz Pfisterer | 9/10 | 3743 days | 1% |
| Ardian G | 8/10 | 3743 days | 1% |
| Sophia and Karen | 7/10 | 3745 days | 1% |
| Julia | 10/10 | 3748 days | 1% |
| Helena | 7/10 | 3755 days | 1% |
| Kathryn Nolan | 9/10 | 3756 days | 1% |
| Jonathan Foskett | 8/10 | 3758 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3758 days | 1% |
| Adrien Gaumont | 8/10 | 3759 days | 1% |
| Lewis Whittle | 6/10 | 3773 days | 1% |
| Gerardo Furtado | 10/10 | 3780 days | 1% |
| Eileen Donzal | 10/10 | 3792 days | 1% |
| Naevon Espiritu | 9/10 | 3792 days | 1% |
| Leslie MORSS | 9/10 | 3792 days | 1% |
| Alice and James | 8/10 | 3800 days | 1% |
| Audrey and Max | 8/10 | 3805 days | 1% |
| Lazarela | 10/10 | 3809 days | 1% |
| Mark | 9/10 | 3823 days | 1% |
| Nathaniel Sutherland | 9/10 | 3823 days | 1% |
| alban guffroy | 10/10 | 3823 days | 1% |
| Sabine | 6/10 | 3837 days | 1% |
| Sierra Luciano | 10/10 | 3839 days | 1% |
| Steffen & Steffen | 8/10 | 3840 days | 1% |
| Georgia Coleman | 9/10 | 3844 days | 1% |
| Barra Shields | 7/10 | 3860 days | 1% |
| Vera Hutman | 9/10 | 3884 days | 1% |
| Laryssa Kwoczak | 4/10 | 3884 days | 0% |
| Kate | 9/10 | 3915 days | 1% |
| Liam Challenger | 10/10 | 3945 days | 1% |
| vicki scott | 10/10 | 3976 days | 1% |
| Melissa | 10/10 | 4007 days | 0% |
| Leigh Herman | 10/10 | 4037 days | 0% |
| Dusty D | 9/10 | 4037 days | 0% |
| Stuart Nelson | 10/10 | 4098 days | 0% |
| Emma | 10/10 | 4129 days | 0% |
| Elisa Felising | 10/10 | 4153 days | 0% |
| Sophie Horn | 9/10 | 4188 days | 0% |
| Bram and Laura | 9/10 | 4219 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4463 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4471 days | 1% |
| Mark | 8/10 | 4476 days | 1% |
| Jon Van Wren | 10/10 | 4494 days | 1% |
| daniele pontarin | 9/10 | 4494 days | 1% |
| Kathrin Deichmann | 9/10 | 4499 days | 1% |
| Bex Hyland | 8/10 | 4503 days | 1% |
| Matt Hyland | 8/10 | 4503 days | 1% |
| Marinette | 8/10 | 4506 days | 1% |
| Marinette | 9/10 | 4509 days | 1% |
| Frank Jensen | 8/10 | 4509 days | 1% |
| Antton Vappula | 8/10 | 4512 days | 1% |
| ursula Jaag | 10/10 | 4522 days | 1% |
| Rich Schmidt | 10/10 | 4547 days | 1% |
| David Monks | 10/10 | 4553 days | 1% |
| Cato de Haan | 10/10 | 4553 days | 1% |
| Gemma Woods | 10/10 | 4553 days | 1% |
| Myrte Crucq | 10/10 | 4553 days | 1% |
| Reisender Sohn | 10/10 | 4553 days | 1% |
| Nicolas Trezeguet | 9/10 | 4554 days | 1% |
| Emeline Dupre | 9/10 | 4554 days | 1% |
| G S | 5/10 | 4584 days | 0% |
| Jamie | 10/10 | 4614 days | 1% |
| tim archer | 10/10 | 4614 days | 1% |
| Kevin McEvoy | 10/10 | 4706 days | 1% |
| James Ellis | 10/10 | 4737 days | 1% |
| Aoife | 10/10 | 4798 days | 1% |
| russell hawkins | 10/10 | 4828 days | 1% |
| J Andrews | 6/10 | 4859 days | 1% |
| hector_dan | 10/10 | 4918 days | 1% |
| lewis done | 10/10 | 4918 days | 1% |
| Andrew Wemmer | 8/10 | 4947 days | 1% |
| Julie Lamart | 8/10 | 4958 days | 1% |
| Stevie | 8/10 | 4961 days | 1% |
| Megan Child | 9/10 | 4966 days | 1% |
| erikduinkerken | 9/10 | 4979 days | 1% |
| jerseyjim | 9/10 | 4979 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5210 days | 1% |
| Mark Westebring | 9/10 | 5211 days | 1% |
| Dana Wetzel | 10/10 | 5211 days | 1% |
| Rob Klauer | 9/10 | 5212 days | 1% |
| Val Phillips | 9/10 | 5217 days | 1% |
| Def Fem | 8/10 | 5219 days | 1% |
| Lucy Wilde | 9/10 | 5227 days | 1% |
| Dick Stewart | 9/10 | 5229 days | 1% |
| Harald | 6/10 | 5233 days | 1% |
| Mats Harstedt | 7/10 | 5233 days | 1% |
| Vincent & Lian | 7/10 | 5234 days | 1% |
| Johann Maier | 8/10 | 5237 days | 1% |
| Ozgla | 8/10 | 5237 days | 1% |
| Janicha Blumenthal | 8/10 | 5238 days | 1% |
| Eline Vakentijn | 7/10 | 5238 days | 1% |
| John Forrest | 8/10 | 5238 days | 1% |
| Schertenleib | 6/10 | 5240 days | 1% |
| Lepied | 8/10 | 5240 days | 1% |
| Scott Simpson | 8/10 | 5241 days | 1% |
| Filsack | 8/10 | 5245 days | 1% |
| Renate Rohlin | 8/10 | 5247 days | 1% |
| Sebastian | 8/10 | 5251 days | 1% |
| biddybid | 9/10 | 5284 days | 1% |
| Deirdre Hayes | 8/10 | 5321 days | 1% |
| Bart Goovaerts | 8/10 | 5331 days | 1% |
| Robin van der Linden | 8/10 | 5541 days | 1% |
| Fontvieille | 8/10 | 5542 days | 1% |
| Eric Grant | 8/10 | 5564 days | 1% |
| Becky Edney | 8/10 | 5564 days | 1% |
| Alice Bastiman | 7/10 | 5567 days | 1% |
| Claire Colquhoun | 9/10 | 5577 days | 1% |
| Vanessa Vogel | 7/10 | 5580 days | 1% |
| Melanie Berube | 9/10 | 5581 days | 1% |
| Jim & Rebecca | 9/10 | 5582 days | 1% |
| Canada | 7/10 | 5582 days | 1% |
| jedalton78 | 10/10 | 5590 days | 1% |
| Melanie Gruber | 8/10 | 5591 days | 1% |
| Zenager | 6/10 | 5591 days | 1% |
| Rebecca Stones | 7/10 | 5592 days | 1% |
| Nick Roberts | 8/10 | 5593 days | 1% |
| Hartheib Schmid | 8/10 | 5593 days | 1% |
| Thomas Reidinger | 8/10 | 5604 days | 1% |
| Belony | 8/10 | 5605 days | 1% |
| Sven | 6/10 | 5605 days | 1% |
| Olivia Carvill | 5/10 | 5606 days | 0% |
| Matthias | 9/10 | 5607 days | 1% |
| David and Wendy Lucas | 8/10 | 5607 days | 1% |
| Kris | 8/10 | 5608 days | 1% |
| Leontine van Laar | 8/10 | 5613 days | 1% |
| Calvin Parsons | 9/10 | 5618 days | 1% |
| Jen1804 | 10/10 | 5899 days | 1% |
| John Casey | 8/10 | 5936 days | 1% |
| Sorcha O's | 10/10 | 5936 days | 1% |
| Flora | 8/10 | 5957 days | 1% |
| Carolyn Clark | 5/10 | 5957 days | 0% |
| Tim | 9/10 | 5962 days | 1% |
| Maria Lorentzen | 8/10 | 5962 days | 1% |
| Krause | 8/10 | 5964 days | 1% |
| Thijs Schoemaker | 8/10 | 5969 days | 1% |
| Jackie | 8/10 | 5974 days | 1% |
| hermine Petz | 8/10 | 5977 days | 1% |
| Ulric | 7/10 | 5977 days | 1% |
| Fam Schuijers | 8/10 | 5978 days | 1% |
| Rob | 8/10 | 5981 days | 1% |
| marcoswi | 7/10 | 5989 days | 1% |
| Jens Bo Rykor | 8/10 | 5996 days | 1% |
| Ray | 8/10 | 6029 days | 1% |
| joannaw | 4/10 | 6030 days | 0% |
| florian | 8/10 | 6030 days | 1% |
| Sabrina Bazin | 9/10 | 6053 days | 1% |
| Laura McDaniel | 9/10 | 6053 days | 1% |
| Terry J | 5/10 | 6055 days | 0% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6068 days | 1% |
| richardh | 8/10 | 6170 days | 1% |
| Philipp | 6/10 | 6284 days | 1% |
| JasminA | 7/10 | 6289 days | 1% |
| jjakkeren | 8/10 | 6289 days | 1% |
| rosil | 10/10 | 6289 days | 1% |
| Heide | 8/10 | 6292 days | 1% |
| Denys | 8/10 | 6294 days | 1% |
| Martina Bumiller | 10/10 | 6294 days | 1% |
| DennisK | 7/10 | 6301 days | 1% |
| LosItaly | 9/10 | 6301 days | 1% |
| Enno Brehm | 7/10 | 6301 days | 1% |
| Graham | 9/10 | 6303 days | 1% |
| AstridVG | 7/10 | 6305 days | 1% |
| Gillian | 8/10 | 6309 days | 1% |
| VenesJ | 9/10 | 6309 days | 1% |
| Silhan | 6/10 | 6309 days | 1% |
| DavidHilton | 7/10 | 6309 days | 1% |
| Mette | 7/10 | 6320 days | 1% |
| Linda | 7/10 | 6320 days | 1% |
| RobC1 | 9/10 | 6324 days | 1% |
| RichardB1 | 8/10 | 6324 days | 1% |
| JoT | 10/10 | 6324 days | 1% |
| RobH | 9/10 | 6325 days | 1% |
| Jows | 7/10 | 6326 days | 1% |
| Eugene | 9/10 | 6330 days | 1% |
| David | 9/10 | 6337 days | 1% |
| Lucy | 9/10 | 6340 days | 1% |
| markus Kieper | 8/10 | 6340 days | 1% |
| markus | 8/10 | 6353 days | 1% |
| Chris | 8/10 | 6356 days | 1% |
| Kathryn | 7/10 | 6356 days | 1% |
| Martha | 8/10 | 6356 days | 1% |
| Martina | 10/10 | 6357 days | 1% |
| Manuela | 10/10 | 6357 days | 1% |
| Andie | 7/10 | 6361 days | 1% |
| alex | 9/10 | 6361 days | 1% |
| Erik | 8/10 | 6361 days | 1% |
| Hans | 8/10 | 6361 days | 1% |
| George | 9/10 | 6366 days | 1% |
| Ten | 8/10 | 6370 days | 1% |
| Mat | 8/10 | 6406 days | 1% |
| Alice | 8/10 | 6422 days | 1% |
| Rowan | 10/10 | 6434 days | 1% |
| abby | 8/10 | 6446 days | 1% |
| maria d | 10/10 | 6531 days | 1% |
| Tim | 10/10 | 6541 days | 1% |
| Klaus Uhl | 10/10 | 6672 days | 1% |
| Phil Connelly | 8/10 | 6681 days | 1% |
| Amanda McCaig | 2/10 | 6685 days | 0% |
| Bethany Webster | 7/10 | 6688 days | 1% |
| Roger and Heather Smith | 10/10 | 6694 days | 1% |
| Kevin | 8/10 | 6774 days | 1% |
| Kate and Dave | 9/10 | 6891 days | 1% |
| Marieke Wilkamp | 8/10 | 6891 days | 1% |
| Stacey | 8/10 | 6999 days | 1% |
| Michael | 8/10 | 7007 days | 1% |
| Sandra | 8/10 | 7013 days | 1% |
| Shirley | 9/10 | 7013 days | 1% |
| Denise | 8/10 | 7013 days | 1% |
| Jill&Ben | 8/10 | 7017 days | 1% |
| Sally | 8/10 | 7017 days | 1% |
| Chatin Perrier | 7/10 | 7026 days | 1% |
| Susan | 9/10 | 7039 days | 1% |
| Lucy | 9/10 | 7052 days | 1% |
| Lucy | 10/10 | 7054 days | 1% |
| Lucy | 8/10 | 7054 days | 1% |
| Dave | 8/10 | 7071 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.31% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 118 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 122 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 119 | -1.28% |
| 120 | -1.29% |
| 121 | -1.30% |
| 122 | -1.31% |
| 123 | -1.32% |
| 124 | -1.33% |
| 125 | -1.34% |
| … | … |
Balancing Adjustment
3.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.