G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
291 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 291 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 291 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 72 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
82.99% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 82.99% and is based on 291 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 291 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jorian | 6/10 | 286 days | 88% |
| Luke | 1/10 | 315 days | 41% |
| Rahel Herzog | 10/10 | 346 days | 100% |
| Caroline | 10/10 | 1563 days | 10% |
| Mollie Q | 10/10 | 1655 days | 7% |
| Harold Riegle | 9/10 | 1716 days | 6% |
| Meike Wenzl | 10/10 | 1747 days | 6% |
| Birgit Assmann | 10/10 | 1747 days | 6% |
| jonathan vadennr | 10/10 | 1807 days | 5% |
| Mel Brittle | 1/10 | 1807 days | 2% |
| Tamzin | 9/10 | 1868 days | 5% |
| Maxime | 10/10 | 2021 days | 5% |
| Laura Duggan | 8/10 | 2052 days | 5% |
| Jeremy Wright | 9/10 | 2082 days | 5% |
| Damien Jacquet | 10/10 | 2082 days | 5% |
| Alice McCary | 9/10 | 2113 days | 5% |
| will.i.am | 8/10 | 2113 days | 5% |
| Andreas Jonsson | 6/10 | 2141 days | 4% |
| Neil Cook | 10/10 | 2141 days | 5% |
| Francois & Caroline | 8/10 | 2172 days | 5% |
| Brendan Jones | 10/10 | 2172 days | 5% |
| Jack | 10/10 | 2264 days | 4% |
| Jana Fickerova | 10/10 | 2417 days | 4% |
| Felicity Littlefair | 8/10 | 2506 days | 4% |
| Claire Judd | 10/10 | 2506 days | 4% |
| Baudry Manon | 10/10 | 2537 days | 4% |
| Cory Snegirev | 10/10 | 2537 days | 4% |
| Terry Boehmer | 2/10 | 2568 days | 2% |
| Lizzie Edmonds | 10/10 | 2594 days | 4% |
| Laura Meelynn | 9/10 | 2598 days | 4% |
| Stuart Atkinson | 9/10 | 2598 days | 4% |
| Audrey Barras | 9/10 | 2598 days | 4% |
| Anis Quentin | 9/10 | 2601 days | 4% |
| Alexandre Grasland | 9/10 | 2629 days | 4% |
| Hannah Martin | 10/10 | 2659 days | 4% |
| CARMERS | 5/10 | 2659 days | 3% |
| Dave Willems | 9/10 | 2690 days | 3% |
| Bruce Crombie | 10/10 | 2751 days | 3% |
| Alix Braouezec | 7/10 | 2782 days | 3% |
| Ben Bryant | 10/10 | 2782 days | 3% |
| Quentin Vercamer | 8/10 | 2826 days | 3% |
| Rachel Parker | 10/10 | 2843 days | 3% |
| Julie Boboli | 10/10 | 2843 days | 3% |
| Robin Aitchison | 8/10 | 2843 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2844 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2846 days | 3% |
| Christoph Grubmair | 7/10 | 2857 days | 3% |
| Matt Tribe | 8/10 | 2871 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2902 days | 1% |
| Ivars Šmits | 1/10 | 2902 days | 1% |
| H Q | 10/10 | 2902 days | 3% |
| Richard Buytendijk | 3/10 | 2902 days | 2% |
| Jacquelyn Fili | 10/10 | 2902 days | 3% |
| Asbjorn Osland | 8/10 | 2902 days | 3% |
| Dubrulle | 9/10 | 2921 days | 3% |
| Nathalie | 9/10 | 2926 days | 3% |
| Tom Wouda | 6/10 | 2927 days | 3% |
| Sascha Pohlers | 9/10 | 2933 days | 3% |
| Jennie Holland | 8/10 | 2934 days | 3% |
| Connor Hormell | 9/10 | 2936 days | 3% |
| Rose Guillaume | 9/10 | 2944 days | 3% |
| romain perroches | 7/10 | 2956 days | 3% |
| Soria Chher | 7/10 | 2956 days | 3% |
| Bina Johansson | 10/10 | 2956 days | 3% |
| Marie-Louise Förster | 10/10 | 2963 days | 3% |
| Roberta Peckham | 6/10 | 2963 days | 3% |
| Rebecca Arthur-Almond | 9/10 | 2963 days | 3% |
| Margo Bernard | 10/10 | 2963 days | 3% |
| Samuel Michalak | 8/10 | 2970 days | 3% |
| Eveline | 9/10 | 2972 days | 3% |
| Lorant julie | 3/10 | 2994 days | 2% |
| Tara Friel | 10/10 | 3024 days | 3% |
| Ivanova R | 9/10 | 3176 days | 2% |
| Diane T | 8/10 | 3176 days | 2% |
| Sarah van den Bos | 9/10 | 3177 days | 2% |
| Charly | 7/10 | 3181 days | 2% |
| Lorenz Pfisterer | 9/10 | 3188 days | 2% |
| Ardian G | 8/10 | 3188 days | 2% |
| Sophia and Karen | 7/10 | 3190 days | 2% |
| Julia | 10/10 | 3193 days | 2% |
| Helena | 7/10 | 3200 days | 2% |
| Kathryn Nolan | 9/10 | 3201 days | 2% |
| Jonathan Foskett | 8/10 | 3203 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3203 days | 2% |
| Adrien Gaumont | 8/10 | 3204 days | 2% |
| Lewis Whittle | 6/10 | 3218 days | 2% |
| Gerardo Furtado | 10/10 | 3225 days | 2% |
| Eileen Donzal | 10/10 | 3237 days | 2% |
| Naevon Espiritu | 9/10 | 3237 days | 2% |
| Leslie MORSS | 9/10 | 3237 days | 2% |
| Alice and James | 8/10 | 3245 days | 2% |
| Audrey and Max | 8/10 | 3250 days | 2% |
| Lazarela | 10/10 | 3254 days | 2% |
| Mark | 9/10 | 3268 days | 2% |
| Nathaniel Sutherland | 9/10 | 3268 days | 2% |
| alban guffroy | 10/10 | 3268 days | 2% |
| Sabine | 6/10 | 3282 days | 2% |
| Sierra Luciano | 10/10 | 3284 days | 2% |
| Steffen & Steffen | 8/10 | 3285 days | 2% |
| Georgia Coleman | 9/10 | 3289 days | 2% |
| Barra Shields | 7/10 | 3305 days | 2% |
| Vera Hutman | 9/10 | 3329 days | 2% |
| Laryssa Kwoczak | 4/10 | 3329 days | 1% |
| Kate | 9/10 | 3360 days | 2% |
| Liam Challenger | 10/10 | 3390 days | 2% |
| vicki scott | 10/10 | 3421 days | 2% |
| Melissa | 10/10 | 3452 days | 2% |
| Leigh Herman | 10/10 | 3482 days | 2% |
| Dusty D | 9/10 | 3482 days | 2% |
| Stuart Nelson | 10/10 | 3543 days | 2% |
| Emma | 10/10 | 3574 days | 2% |
| Elisa Felising | 10/10 | 3598 days | 2% |
| Sophie Horn | 9/10 | 3633 days | 2% |
| Bram and Laura | 9/10 | 3664 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 3908 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3916 days | 1% |
| Mark | 8/10 | 3921 days | 1% |
| Jon Van Wren | 10/10 | 3939 days | 1% |
| daniele pontarin | 9/10 | 3939 days | 1% |
| Kathrin Deichmann | 9/10 | 3944 days | 1% |
| Bex Hyland | 8/10 | 3948 days | 1% |
| Matt Hyland | 8/10 | 3948 days | 1% |
| Marinette | 8/10 | 3951 days | 1% |
| Marinette | 9/10 | 3954 days | 1% |
| Frank Jensen | 8/10 | 3954 days | 1% |
| Antton Vappula | 8/10 | 3957 days | 1% |
| ursula Jaag | 10/10 | 3967 days | 1% |
| Rich Schmidt | 10/10 | 3992 days | 1% |
| David Monks | 10/10 | 3998 days | 1% |
| Cato de Haan | 10/10 | 3998 days | 1% |
| Gemma Woods | 10/10 | 3998 days | 1% |
| Myrte Crucq | 10/10 | 3998 days | 1% |
| Reisender Sohn | 10/10 | 3998 days | 1% |
| Nicolas Trezeguet | 9/10 | 3999 days | 1% |
| Emeline Dupre | 9/10 | 3999 days | 1% |
| G S | 5/10 | 4029 days | 1% |
| Jamie | 10/10 | 4059 days | 1% |
| tim archer | 10/10 | 4059 days | 1% |
| Kevin McEvoy | 10/10 | 4151 days | 0% |
| James Ellis | 10/10 | 4182 days | 0% |
| Aoife | 10/10 | 4243 days | 0% |
| russell hawkins | 10/10 | 4273 days | 0% |
| J Andrews | 6/10 | 4304 days | 0% |
| hector_dan | 10/10 | 4363 days | 0% |
| lewis done | 10/10 | 4363 days | 0% |
| Andrew Wemmer | 8/10 | 4392 days | 1% |
| Julie Lamart | 8/10 | 4403 days | 1% |
| Stevie | 8/10 | 4406 days | 1% |
| Megan Child | 9/10 | 4411 days | 1% |
| erikduinkerken | 9/10 | 4424 days | 1% |
| jerseyjim | 9/10 | 4424 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4655 days | 1% |
| Mark Westebring | 9/10 | 4656 days | 1% |
| Dana Wetzel | 10/10 | 4656 days | 1% |
| Rob Klauer | 9/10 | 4657 days | 1% |
| Val Phillips | 9/10 | 4662 days | 1% |
| Def Fem | 8/10 | 4664 days | 1% |
| Lucy Wilde | 9/10 | 4672 days | 1% |
| Dick Stewart | 9/10 | 4674 days | 1% |
| Harald | 6/10 | 4678 days | 1% |
| Mats Harstedt | 7/10 | 4678 days | 1% |
| Vincent & Lian | 7/10 | 4679 days | 1% |
| Johann Maier | 8/10 | 4682 days | 1% |
| Ozgla | 8/10 | 4682 days | 1% |
| Janicha Blumenthal | 8/10 | 4683 days | 1% |
| Eline Vakentijn | 7/10 | 4683 days | 1% |
| John Forrest | 8/10 | 4683 days | 1% |
| Schertenleib | 6/10 | 4685 days | 1% |
| Lepied | 8/10 | 4685 days | 1% |
| Scott Simpson | 8/10 | 4686 days | 1% |
| Filsack | 8/10 | 4690 days | 1% |
| Renate Rohlin | 8/10 | 4692 days | 1% |
| Sebastian | 8/10 | 4696 days | 1% |
| biddybid | 9/10 | 4729 days | 1% |
| Deirdre Hayes | 8/10 | 4766 days | 1% |
| Bart Goovaerts | 8/10 | 4776 days | 1% |
| Robin van der Linden | 8/10 | 4986 days | 1% |
| Fontvieille | 8/10 | 4987 days | 1% |
| Eric Grant | 8/10 | 5009 days | 1% |
| Becky Edney | 8/10 | 5009 days | 1% |
| Alice Bastiman | 7/10 | 5012 days | 1% |
| Claire Colquhoun | 9/10 | 5022 days | 1% |
| Vanessa Vogel | 7/10 | 5025 days | 1% |
| Melanie Berube | 9/10 | 5026 days | 1% |
| Jim & Rebecca | 9/10 | 5027 days | 1% |
| Canada | 7/10 | 5027 days | 1% |
| jedalton78 | 10/10 | 5035 days | 1% |
| Melanie Gruber | 8/10 | 5036 days | 1% |
| Zenager | 6/10 | 5036 days | 1% |
| Rebecca Stones | 7/10 | 5037 days | 1% |
| Nick Roberts | 8/10 | 5038 days | 1% |
| Hartheib Schmid | 8/10 | 5038 days | 1% |
| Thomas Reidinger | 8/10 | 5049 days | 1% |
| Belony | 8/10 | 5050 days | 1% |
| Sven | 6/10 | 5050 days | 1% |
| Olivia Carvill | 5/10 | 5051 days | 1% |
| Matthias | 9/10 | 5052 days | 1% |
| David and Wendy Lucas | 8/10 | 5052 days | 1% |
| Kris | 8/10 | 5053 days | 1% |
| Leontine van Laar | 8/10 | 5058 days | 1% |
| Calvin Parsons | 9/10 | 5063 days | 1% |
| Jen1804 | 10/10 | 5344 days | 1% |
| John Casey | 8/10 | 5381 days | 1% |
| Sorcha O's | 10/10 | 5381 days | 1% |
| Flora | 8/10 | 5402 days | 1% |
| Carolyn Clark | 5/10 | 5402 days | 1% |
| Tim | 9/10 | 5407 days | 1% |
| Maria Lorentzen | 8/10 | 5407 days | 1% |
| Krause | 8/10 | 5409 days | 1% |
| Thijs Schoemaker | 8/10 | 5414 days | 1% |
| Jackie | 8/10 | 5419 days | 1% |
| hermine Petz | 8/10 | 5422 days | 1% |
| Ulric | 7/10 | 5422 days | 1% |
| Fam Schuijers | 8/10 | 5423 days | 1% |
| Rob | 8/10 | 5426 days | 1% |
| marcoswi | 7/10 | 5434 days | 1% |
| Jens Bo Rykor | 8/10 | 5441 days | 1% |
| Ray | 8/10 | 5474 days | 1% |
| joannaw | 4/10 | 5475 days | 1% |
| florian | 8/10 | 5475 days | 1% |
| Sabrina Bazin | 9/10 | 5498 days | 1% |
| Laura McDaniel | 9/10 | 5498 days | 1% |
| Terry J | 5/10 | 5500 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5513 days | 1% |
| richardh | 8/10 | 5615 days | 1% |
| Philipp | 6/10 | 5729 days | 1% |
| JasminA | 7/10 | 5734 days | 1% |
| jjakkeren | 8/10 | 5734 days | 1% |
| rosil | 10/10 | 5734 days | 1% |
| Heide | 8/10 | 5737 days | 1% |
| Denys | 8/10 | 5739 days | 1% |
| Martina Bumiller | 10/10 | 5739 days | 1% |
| DennisK | 7/10 | 5746 days | 1% |
| LosItaly | 9/10 | 5746 days | 1% |
| Enno Brehm | 7/10 | 5746 days | 1% |
| Graham | 9/10 | 5748 days | 1% |
| AstridVG | 7/10 | 5751 days | 1% |
| Gillian | 8/10 | 5754 days | 1% |
| VenesJ | 9/10 | 5754 days | 1% |
| Silhan | 6/10 | 5754 days | 1% |
| DavidHilton | 7/10 | 5754 days | 1% |
| Mette | 7/10 | 5765 days | 1% |
| Linda | 7/10 | 5766 days | 1% |
| RobC1 | 9/10 | 5769 days | 1% |
| RichardB1 | 8/10 | 5769 days | 1% |
| JoT | 10/10 | 5769 days | 1% |
| RobH | 9/10 | 5770 days | 1% |
| Jows | 7/10 | 5771 days | 1% |
| Eugene | 9/10 | 5776 days | 1% |
| David | 9/10 | 5783 days | 1% |
| Lucy | 9/10 | 5785 days | 1% |
| markus Kieper | 8/10 | 5785 days | 1% |
| markus | 8/10 | 5799 days | 1% |
| Chris | 8/10 | 5801 days | 1% |
| Kathryn | 7/10 | 5801 days | 1% |
| Martha | 8/10 | 5801 days | 1% |
| Martina | 10/10 | 5802 days | 1% |
| Manuela | 10/10 | 5802 days | 1% |
| Andie | 7/10 | 5806 days | 1% |
| alex | 9/10 | 5806 days | 1% |
| Erik | 8/10 | 5806 days | 1% |
| Hans | 8/10 | 5807 days | 1% |
| George | 9/10 | 5811 days | 1% |
| Ten | 8/10 | 5815 days | 1% |
| Mat | 8/10 | 5851 days | 1% |
| Alice | 8/10 | 5868 days | 1% |
| Rowan | 10/10 | 5880 days | 1% |
| abby | 8/10 | 5891 days | 1% |
| maria d | 10/10 | 5977 days | 1% |
| Tim | 10/10 | 5986 days | 1% |
| Klaus Uhl | 10/10 | 6117 days | 1% |
| Phil Connelly | 8/10 | 6126 days | 1% |
| Amanda McCaig | 2/10 | 6130 days | 0% |
| Bethany Webster | 7/10 | 6133 days | 1% |
| Roger and Heather Smith | 10/10 | 6139 days | 1% |
| Kevin | 8/10 | 6219 days | 1% |
| Kate and Dave | 9/10 | 6336 days | 1% |
| Marieke Wilkamp | 8/10 | 6336 days | 1% |
| Stacey | 8/10 | 6444 days | 1% |
| Michael | 8/10 | 6452 days | 1% |
| Sandra | 8/10 | 6458 days | 1% |
| Shirley | 9/10 | 6458 days | 1% |
| Denise | 8/10 | 6458 days | 1% |
| Jill&Ben | 8/10 | 6462 days | 1% |
| Sally | 8/10 | 6462 days | 1% |
| Chatin Perrier | 7/10 | 6471 days | 1% |
| Susan | 9/10 | 6484 days | 1% |
| Lucy | 9/10 | 6497 days | 1% |
| Lucy | 10/10 | 6499 days | 1% |
| Lucy | 8/10 | 6499 days | 1% |
| Dave | 8/10 | 6516 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
5.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.