Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 326 days | 100% |
| Anni | 10/10 | 691 days | 79% |
| Jorian | 6/10 | 966 days | 44% |
| Luke | 1/10 | 995 days | 19% |
| Rahel Herzog | 10/10 | 1026 days | 45% |
| Caroline | 10/10 | 2243 days | 4% |
| Mollie Q | 10/10 | 2335 days | 4% |
| Harold Riegle | 9/10 | 2395 days | 4% |
| Meike Wenzl | 10/10 | 2426 days | 4% |
| Birgit Assmann | 10/10 | 2426 days | 4% |
| jonathan vadennr | 10/10 | 2486 days | 4% |
| Mel Brittle | 1/10 | 2487 days | 2% |
| Tamzin | 9/10 | 2548 days | 4% |
| Maxime | 10/10 | 2701 days | 3% |
| Laura Duggan | 8/10 | 2731 days | 3% |
| Jeremy Wright | 9/10 | 2761 days | 3% |
| Damien Jacquet | 10/10 | 2761 days | 3% |
| Alice McCary | 9/10 | 2792 days | 3% |
| will.i.am | 8/10 | 2793 days | 3% |
| Andreas Jonsson | 6/10 | 2820 days | 3% |
| Neil Cook | 10/10 | 2820 days | 3% |
| Francois & Caroline | 8/10 | 2851 days | 3% |
| Brendan Jones | 10/10 | 2852 days | 3% |
| Jack | 10/10 | 2944 days | 3% |
| Jana Fickerova | 10/10 | 3096 days | 3% |
| Felicity Littlefair | 8/10 | 3185 days | 2% |
| Claire Judd | 10/10 | 3185 days | 2% |
| Baudry Manon | 10/10 | 3216 days | 2% |
| Cory Snegirev | 10/10 | 3216 days | 2% |
| Terry Boehmer | 2/10 | 3247 days | 1% |
| Lizzie Edmonds | 10/10 | 3274 days | 2% |
| Laura Meelynn | 9/10 | 3277 days | 2% |
| Stuart Atkinson | 9/10 | 3277 days | 2% |
| Audrey Barras | 9/10 | 3277 days | 2% |
| Anis Quentin | 9/10 | 3281 days | 2% |
| Alexandre Grasland | 9/10 | 3308 days | 2% |
| Hannah Martin | 10/10 | 3338 days | 2% |
| CARMERS | 5/10 | 3339 days | 2% |
| Dave Willems | 9/10 | 3369 days | 2% |
| Bruce Crombie | 10/10 | 3430 days | 2% |
| Alix Braouezec | 7/10 | 3461 days | 2% |
| Ben Bryant | 10/10 | 3461 days | 2% |
| Quentin Vercamer | 8/10 | 3506 days | 2% |
| Rachel Parker | 10/10 | 3522 days | 2% |
| Julie Boboli | 10/10 | 3522 days | 2% |
| Robin Aitchison | 8/10 | 3522 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3524 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3526 days | 2% |
| Christoph Grubmair | 7/10 | 3537 days | 2% |
| Matt Tribe | 8/10 | 3550 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3581 days | 1% |
| Ivars Šmits | 1/10 | 3581 days | 1% |
| H Q | 10/10 | 3581 days | 2% |
| Richard Buytendijk | 3/10 | 3581 days | 1% |
| Jacquelyn Fili | 10/10 | 3581 days | 2% |
| Asbjorn Osland | 8/10 | 3581 days | 2% |
| Dubrulle | 9/10 | 3601 days | 2% |
| Nathalie | 9/10 | 3606 days | 2% |
| Tom Wouda | 6/10 | 3607 days | 1% |
| Sascha Pohlers | 9/10 | 3612 days | 2% |
| Jennie Holland | 8/10 | 3614 days | 2% |
| Connor Hormell | 9/10 | 3616 days | 2% |
| Rose Guillaume | 9/10 | 3624 days | 2% |
| romain perroches | 7/10 | 3636 days | 1% |
| Soria Chher | 7/10 | 3636 days | 1% |
| Bina Johansson | 10/10 | 3636 days | 2% |
| Marie-Louise Förster | 10/10 | 3642 days | 1% |
| Roberta Peckham | 6/10 | 3642 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3642 days | 1% |
| Margo Bernard | 10/10 | 3642 days | 1% |
| Samuel Michalak | 8/10 | 3650 days | 1% |
| Eveline | 9/10 | 3652 days | 1% |
| Lorant julie | 3/10 | 3673 days | 1% |
| Tara Friel | 10/10 | 3703 days | 1% |
| Ivanova R | 9/10 | 3856 days | 1% |
| Diane T | 8/10 | 3856 days | 1% |
| Sarah van den Bos | 9/10 | 3856 days | 1% |
| Charly | 7/10 | 3861 days | 1% |
| Lorenz Pfisterer | 9/10 | 3868 days | 1% |
| Ardian G | 8/10 | 3868 days | 1% |
| Sophia and Karen | 7/10 | 3870 days | 1% |
| Julia | 10/10 | 3873 days | 1% |
| Helena | 7/10 | 3880 days | 1% |
| Kathryn Nolan | 9/10 | 3881 days | 1% |
| Jonathan Foskett | 8/10 | 3883 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3883 days | 1% |
| Adrien Gaumont | 8/10 | 3884 days | 1% |
| Lewis Whittle | 6/10 | 3898 days | 1% |
| Gerardo Furtado | 10/10 | 3905 days | 1% |
| Eileen Donzal | 10/10 | 3916 days | 1% |
| Naevon Espiritu | 9/10 | 3917 days | 1% |
| Leslie MORSS | 9/10 | 3917 days | 1% |
| Alice and James | 8/10 | 3925 days | 1% |
| Audrey and Max | 8/10 | 3930 days | 1% |
| Lazarela | 10/10 | 3934 days | 1% |
| Mark | 9/10 | 3947 days | 1% |
| Nathaniel Sutherland | 9/10 | 3947 days | 1% |
| alban guffroy | 10/10 | 3947 days | 1% |
| Sabine | 6/10 | 3962 days | 1% |
| Sierra Luciano | 10/10 | 3964 days | 1% |
| Steffen & Steffen | 8/10 | 3965 days | 1% |
| Georgia Coleman | 9/10 | 3969 days | 1% |
| Barra Shields | 7/10 | 3985 days | 1% |
| Vera Hutman | 9/10 | 4008 days | 1% |
| Laryssa Kwoczak | 4/10 | 4008 days | 0% |
| Kate | 9/10 | 4040 days | 1% |
| Liam Challenger | 10/10 | 4070 days | 1% |
| vicki scott | 10/10 | 4100 days | 1% |
| Melissa | 10/10 | 4132 days | 0% |
| Leigh Herman | 10/10 | 4161 days | 0% |
| Dusty D | 9/10 | 4161 days | 0% |
| Stuart Nelson | 10/10 | 4222 days | 0% |
| Emma | 10/10 | 4253 days | 0% |
| Elisa Felising | 10/10 | 4278 days | 0% |
| Sophie Horn | 9/10 | 4312 days | 0% |
| Bram and Laura | 9/10 | 4344 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4588 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4596 days | 1% |
| Mark | 8/10 | 4601 days | 1% |
| Jon Van Wren | 10/10 | 4619 days | 1% |
| daniele pontarin | 9/10 | 4619 days | 1% |
| Kathrin Deichmann | 9/10 | 4624 days | 1% |
| Bex Hyland | 8/10 | 4628 days | 1% |
| Matt Hyland | 8/10 | 4628 days | 1% |
| Marinette | 8/10 | 4631 days | 1% |
| Marinette | 9/10 | 4634 days | 1% |
| Frank Jensen | 8/10 | 4634 days | 1% |
| Antton Vappula | 8/10 | 4637 days | 1% |
| ursula Jaag | 10/10 | 4647 days | 1% |
| Rich Schmidt | 10/10 | 4672 days | 1% |
| David Monks | 10/10 | 4678 days | 1% |
| Cato de Haan | 10/10 | 4678 days | 1% |
| Gemma Woods | 10/10 | 4678 days | 1% |
| Myrte Crucq | 10/10 | 4678 days | 1% |
| Reisender Sohn | 10/10 | 4678 days | 1% |
| Nicolas Trezeguet | 9/10 | 4679 days | 1% |
| Emeline Dupre | 9/10 | 4679 days | 1% |
| G S | 5/10 | 4709 days | 1% |
| Jamie | 10/10 | 4738 days | 1% |
| tim archer | 10/10 | 4739 days | 1% |
| Kevin McEvoy | 10/10 | 4831 days | 1% |
| James Ellis | 10/10 | 4862 days | 1% |
| Aoife | 10/10 | 4923 days | 1% |
| russell hawkins | 10/10 | 4953 days | 1% |
| J Andrews | 6/10 | 4984 days | 1% |
| hector_dan | 10/10 | 5043 days | 1% |
| lewis done | 10/10 | 5043 days | 1% |
| Andrew Wemmer | 8/10 | 5072 days | 1% |
| Julie Lamart | 8/10 | 5083 days | 1% |
| Stevie | 8/10 | 5086 days | 1% |
| Megan Child | 9/10 | 5091 days | 1% |
| erikduinkerken | 9/10 | 5104 days | 1% |
| jerseyjim | 9/10 | 5104 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5335 days | 1% |
| Mark Westebring | 9/10 | 5336 days | 1% |
| Dana Wetzel | 10/10 | 5336 days | 1% |
| Rob Klauer | 9/10 | 5337 days | 1% |
| Val Phillips | 9/10 | 5342 days | 1% |
| Def Fem | 8/10 | 5344 days | 1% |
| Lucy Wilde | 9/10 | 5352 days | 1% |
| Dick Stewart | 9/10 | 5354 days | 1% |
| Harald | 6/10 | 5358 days | 1% |
| Mats Harstedt | 7/10 | 5358 days | 1% |
| Vincent & Lian | 7/10 | 5359 days | 1% |
| Johann Maier | 8/10 | 5362 days | 1% |
| Ozgla | 8/10 | 5362 days | 1% |
| Janicha Blumenthal | 8/10 | 5363 days | 1% |
| Eline Vakentijn | 7/10 | 5363 days | 1% |
| John Forrest | 8/10 | 5363 days | 1% |
| Schertenleib | 6/10 | 5365 days | 1% |
| Lepied | 8/10 | 5365 days | 1% |
| Scott Simpson | 8/10 | 5366 days | 1% |
| Filsack | 8/10 | 5370 days | 1% |
| Renate Rohlin | 8/10 | 5372 days | 1% |
| Sebastian | 8/10 | 5376 days | 1% |
| biddybid | 9/10 | 5409 days | 1% |
| Deirdre Hayes | 8/10 | 5446 days | 1% |
| Bart Goovaerts | 8/10 | 5456 days | 1% |
| Robin van der Linden | 8/10 | 5666 days | 1% |
| Fontvieille | 8/10 | 5667 days | 1% |
| Eric Grant | 8/10 | 5689 days | 1% |
| Becky Edney | 8/10 | 5689 days | 1% |
| Alice Bastiman | 7/10 | 5692 days | 1% |
| Claire Colquhoun | 9/10 | 5702 days | 1% |
| Vanessa Vogel | 7/10 | 5705 days | 1% |
| Melanie Berube | 9/10 | 5706 days | 1% |
| Jim & Rebecca | 9/10 | 5707 days | 1% |
| Canada | 7/10 | 5707 days | 1% |
| jedalton78 | 10/10 | 5715 days | 1% |
| Melanie Gruber | 8/10 | 5716 days | 1% |
| Zenager | 6/10 | 5716 days | 1% |
| Rebecca Stones | 7/10 | 5717 days | 1% |
| Nick Roberts | 8/10 | 5718 days | 1% |
| Hartheib Schmid | 8/10 | 5718 days | 1% |
| Thomas Reidinger | 8/10 | 5729 days | 1% |
| Belony | 8/10 | 5730 days | 1% |
| Sven | 6/10 | 5730 days | 1% |
| Olivia Carvill | 5/10 | 5731 days | 1% |
| Matthias | 9/10 | 5732 days | 1% |
| David and Wendy Lucas | 8/10 | 5732 days | 1% |
| Kris | 8/10 | 5733 days | 1% |
| Leontine van Laar | 8/10 | 5738 days | 1% |
| Calvin Parsons | 9/10 | 5743 days | 1% |
| Jen1804 | 10/10 | 6024 days | 1% |
| John Casey | 8/10 | 6061 days | 1% |
| Sorcha O's | 10/10 | 6061 days | 1% |
| Flora | 8/10 | 6082 days | 1% |
| Carolyn Clark | 5/10 | 6082 days | 1% |
| Tim | 9/10 | 6087 days | 1% |
| Maria Lorentzen | 8/10 | 6087 days | 1% |
| Krause | 8/10 | 6089 days | 1% |
| Thijs Schoemaker | 8/10 | 6094 days | 1% |
| Jackie | 8/10 | 6099 days | 1% |
| hermine Petz | 8/10 | 6102 days | 1% |
| Ulric | 7/10 | 6102 days | 1% |
| Fam Schuijers | 8/10 | 6103 days | 1% |
| Rob | 8/10 | 6106 days | 1% |
| marcoswi | 7/10 | 6114 days | 1% |
| Jens Bo Rykor | 8/10 | 6121 days | 1% |
| Ray | 8/10 | 6154 days | 1% |
| joannaw | 4/10 | 6155 days | 1% |
| florian | 8/10 | 6155 days | 1% |
| Sabrina Bazin | 9/10 | 6178 days | 1% |
| Laura McDaniel | 9/10 | 6178 days | 1% |
| Terry J | 5/10 | 6180 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6193 days | 1% |
| richardh | 8/10 | 6295 days | 1% |
| Philipp | 6/10 | 6409 days | 1% |
| JasminA | 7/10 | 6414 days | 1% |
| jjakkeren | 8/10 | 6414 days | 1% |
| rosil | 10/10 | 6414 days | 1% |
| Heide | 8/10 | 6417 days | 1% |
| Denys | 8/10 | 6419 days | 1% |
| Martina Bumiller | 10/10 | 6419 days | 1% |
| DennisK | 7/10 | 6426 days | 1% |
| LosItaly | 9/10 | 6426 days | 1% |
| Enno Brehm | 7/10 | 6426 days | 1% |
| Graham | 9/10 | 6427 days | 1% |
| AstridVG | 7/10 | 6430 days | 1% |
| Gillian | 8/10 | 6434 days | 1% |
| VenesJ | 9/10 | 6434 days | 1% |
| Silhan | 6/10 | 6434 days | 1% |
| DavidHilton | 7/10 | 6434 days | 1% |
| Mette | 7/10 | 6444 days | 1% |
| Linda | 7/10 | 6445 days | 1% |
| RobC1 | 9/10 | 6449 days | 1% |
| RichardB1 | 8/10 | 6449 days | 1% |
| JoT | 10/10 | 6449 days | 1% |
| RobH | 9/10 | 6450 days | 1% |
| Jows | 7/10 | 6450 days | 1% |
| Eugene | 9/10 | 6455 days | 1% |
| David | 9/10 | 6462 days | 1% |
| Lucy | 9/10 | 6464 days | 1% |
| markus Kieper | 8/10 | 6465 days | 1% |
| markus | 8/10 | 6478 days | 1% |
| Chris | 8/10 | 6481 days | 1% |
| Kathryn | 7/10 | 6481 days | 1% |
| Martha | 8/10 | 6481 days | 1% |
| Martina | 10/10 | 6482 days | 1% |
| Manuela | 10/10 | 6482 days | 1% |
| Andie | 7/10 | 6486 days | 1% |
| alex | 9/10 | 6486 days | 1% |
| Erik | 8/10 | 6486 days | 1% |
| Hans | 8/10 | 6486 days | 1% |
| George | 9/10 | 6490 days | 1% |
| Ten | 8/10 | 6494 days | 1% |
| Mat | 8/10 | 6531 days | 1% |
| Alice | 8/10 | 6547 days | 1% |
| Rowan | 10/10 | 6559 days | 1% |
| abby | 8/10 | 6571 days | 1% |
| maria d | 10/10 | 6656 days | 1% |
| Tim | 10/10 | 6666 days | 1% |
| Klaus Uhl | 10/10 | 6797 days | 1% |
| Phil Connelly | 8/10 | 6806 days | 1% |
| Amanda McCaig | 2/10 | 6810 days | 0% |
| Bethany Webster | 7/10 | 6813 days | 1% |
| Roger and Heather Smith | 10/10 | 6819 days | 1% |
| Kevin | 8/10 | 6899 days | 1% |
| Kate and Dave | 9/10 | 7016 days | 1% |
| Marieke Wilkamp | 8/10 | 7016 days | 1% |
| Stacey | 8/10 | 7124 days | 1% |
| Michael | 8/10 | 7132 days | 1% |
| Sandra | 8/10 | 7138 days | 1% |
| Shirley | 9/10 | 7138 days | 1% |
| Denise | 8/10 | 7138 days | 1% |
| Jill&Ben | 8/10 | 7142 days | 1% |
| Sally | 8/10 | 7142 days | 1% |
| Chatin Perrier | 7/10 | 7151 days | 1% |
| Susan | 9/10 | 7164 days | 1% |
| Lucy | 9/10 | 7177 days | 1% |
| Lucy | 10/10 | 7179 days | 1% |
| Lucy | 8/10 | 7179 days | 1% |
| Dave | 8/10 | 7196 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.71% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.66% |
| 198 | -3.67% |
| 199 | -3.69% |
| 200 | -3.71% |
| 201 | -3.73% |
| 202 | -3.75% |
| 203 | -3.77% |
| … | … |
Balancing Adjustment
4.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.