G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 221 days | 100% |
| Anni | 10/10 | 586 days | 84% |
| Jorian | 6/10 | 861 days | 52% |
| Luke | 1/10 | 890 days | 23% |
| Rahel Herzog | 10/10 | 921 days | 54% |
| Caroline | 10/10 | 2138 days | 4% |
| Mollie Q | 10/10 | 2230 days | 4% |
| Harold Riegle | 9/10 | 2291 days | 4% |
| Meike Wenzl | 10/10 | 2322 days | 4% |
| Birgit Assmann | 10/10 | 2322 days | 4% |
| jonathan vadennr | 10/10 | 2382 days | 4% |
| Mel Brittle | 1/10 | 2382 days | 1% |
| Tamzin | 9/10 | 2443 days | 4% |
| Maxime | 10/10 | 2596 days | 3% |
| Laura Duggan | 8/10 | 2627 days | 3% |
| Jeremy Wright | 9/10 | 2657 days | 3% |
| Damien Jacquet | 10/10 | 2657 days | 3% |
| Alice McCary | 9/10 | 2688 days | 3% |
| will.i.am | 8/10 | 2688 days | 3% |
| Andreas Jonsson | 6/10 | 2716 days | 3% |
| Neil Cook | 10/10 | 2716 days | 3% |
| Francois & Caroline | 8/10 | 2747 days | 3% |
| Brendan Jones | 10/10 | 2747 days | 3% |
| Jack | 10/10 | 2839 days | 3% |
| Jana Fickerova | 10/10 | 2992 days | 3% |
| Felicity Littlefair | 8/10 | 3081 days | 2% |
| Claire Judd | 10/10 | 3081 days | 2% |
| Baudry Manon | 10/10 | 3112 days | 2% |
| Cory Snegirev | 10/10 | 3112 days | 2% |
| Terry Boehmer | 2/10 | 3143 days | 1% |
| Lizzie Edmonds | 10/10 | 3169 days | 2% |
| Laura Meelynn | 9/10 | 3173 days | 2% |
| Stuart Atkinson | 9/10 | 3173 days | 2% |
| Audrey Barras | 9/10 | 3173 days | 2% |
| Anis Quentin | 9/10 | 3176 days | 2% |
| Alexandre Grasland | 9/10 | 3204 days | 2% |
| Hannah Martin | 10/10 | 3234 days | 2% |
| CARMERS | 5/10 | 3234 days | 2% |
| Dave Willems | 9/10 | 3265 days | 2% |
| Bruce Crombie | 10/10 | 3326 days | 2% |
| Alix Braouezec | 7/10 | 3357 days | 2% |
| Ben Bryant | 10/10 | 3357 days | 2% |
| Quentin Vercamer | 8/10 | 3401 days | 2% |
| Rachel Parker | 10/10 | 3418 days | 2% |
| Julie Boboli | 10/10 | 3418 days | 2% |
| Robin Aitchison | 8/10 | 3418 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3419 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3421 days | 2% |
| Christoph Grubmair | 7/10 | 3432 days | 2% |
| Matt Tribe | 8/10 | 3446 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3477 days | 1% |
| Ivars Šmits | 1/10 | 3477 days | 0% |
| H Q | 10/10 | 3477 days | 2% |
| Richard Buytendijk | 3/10 | 3477 days | 1% |
| Jacquelyn Fili | 10/10 | 3477 days | 2% |
| Asbjorn Osland | 8/10 | 3477 days | 2% |
| Dubrulle | 9/10 | 3496 days | 2% |
| Nathalie | 9/10 | 3501 days | 2% |
| Tom Wouda | 6/10 | 3502 days | 1% |
| Sascha Pohlers | 9/10 | 3508 days | 1% |
| Jennie Holland | 8/10 | 3509 days | 1% |
| Connor Hormell | 9/10 | 3511 days | 1% |
| Rose Guillaume | 9/10 | 3519 days | 1% |
| romain perroches | 7/10 | 3531 days | 1% |
| Soria Chher | 7/10 | 3531 days | 1% |
| Bina Johansson | 10/10 | 3531 days | 1% |
| Marie-Louise Förster | 10/10 | 3538 days | 1% |
| Roberta Peckham | 6/10 | 3538 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3538 days | 1% |
| Margo Bernard | 10/10 | 3538 days | 1% |
| Samuel Michalak | 8/10 | 3545 days | 1% |
| Eveline | 9/10 | 3547 days | 1% |
| Lorant julie | 3/10 | 3569 days | 1% |
| Tara Friel | 10/10 | 3599 days | 1% |
| Ivanova R | 9/10 | 3751 days | 1% |
| Diane T | 8/10 | 3751 days | 1% |
| Sarah van den Bos | 9/10 | 3752 days | 1% |
| Charly | 7/10 | 3756 days | 1% |
| Lorenz Pfisterer | 9/10 | 3763 days | 1% |
| Ardian G | 8/10 | 3763 days | 1% |
| Sophia and Karen | 7/10 | 3765 days | 1% |
| Julia | 10/10 | 3768 days | 1% |
| Helena | 7/10 | 3775 days | 1% |
| Kathryn Nolan | 9/10 | 3776 days | 1% |
| Jonathan Foskett | 8/10 | 3778 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3778 days | 1% |
| Adrien Gaumont | 8/10 | 3779 days | 1% |
| Lewis Whittle | 6/10 | 3793 days | 1% |
| Gerardo Furtado | 10/10 | 3800 days | 1% |
| Eileen Donzal | 10/10 | 3812 days | 1% |
| Naevon Espiritu | 9/10 | 3812 days | 1% |
| Leslie MORSS | 9/10 | 3812 days | 1% |
| Alice and James | 8/10 | 3820 days | 1% |
| Audrey and Max | 8/10 | 3825 days | 1% |
| Lazarela | 10/10 | 3829 days | 1% |
| Mark | 9/10 | 3843 days | 1% |
| Nathaniel Sutherland | 9/10 | 3843 days | 1% |
| alban guffroy | 10/10 | 3843 days | 1% |
| Sabine | 6/10 | 3857 days | 1% |
| Sierra Luciano | 10/10 | 3859 days | 1% |
| Steffen & Steffen | 8/10 | 3860 days | 1% |
| Georgia Coleman | 9/10 | 3864 days | 1% |
| Barra Shields | 7/10 | 3880 days | 1% |
| Vera Hutman | 9/10 | 3904 days | 1% |
| Laryssa Kwoczak | 4/10 | 3904 days | 0% |
| Kate | 9/10 | 3935 days | 1% |
| Liam Challenger | 10/10 | 3965 days | 1% |
| vicki scott | 10/10 | 3996 days | 1% |
| Melissa | 10/10 | 4027 days | 0% |
| Leigh Herman | 10/10 | 4057 days | 0% |
| Dusty D | 9/10 | 4057 days | 0% |
| Stuart Nelson | 10/10 | 4118 days | 0% |
| Emma | 10/10 | 4149 days | 0% |
| Elisa Felising | 10/10 | 4173 days | 0% |
| Sophie Horn | 9/10 | 4208 days | 0% |
| Bram and Laura | 9/10 | 4239 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4483 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4491 days | 1% |
| Mark | 8/10 | 4496 days | 1% |
| Jon Van Wren | 10/10 | 4514 days | 1% |
| daniele pontarin | 9/10 | 4514 days | 1% |
| Kathrin Deichmann | 9/10 | 4519 days | 1% |
| Bex Hyland | 8/10 | 4523 days | 1% |
| Matt Hyland | 8/10 | 4523 days | 1% |
| Marinette | 8/10 | 4526 days | 1% |
| Marinette | 9/10 | 4529 days | 1% |
| Frank Jensen | 8/10 | 4529 days | 1% |
| Antton Vappula | 8/10 | 4532 days | 1% |
| ursula Jaag | 10/10 | 4542 days | 1% |
| Rich Schmidt | 10/10 | 4567 days | 1% |
| David Monks | 10/10 | 4573 days | 1% |
| Cato de Haan | 10/10 | 4573 days | 1% |
| Gemma Woods | 10/10 | 4573 days | 1% |
| Myrte Crucq | 10/10 | 4573 days | 1% |
| Reisender Sohn | 10/10 | 4573 days | 1% |
| Nicolas Trezeguet | 9/10 | 4574 days | 1% |
| Emeline Dupre | 9/10 | 4574 days | 1% |
| G S | 5/10 | 4604 days | 1% |
| Jamie | 10/10 | 4634 days | 1% |
| tim archer | 10/10 | 4634 days | 1% |
| Kevin McEvoy | 10/10 | 4726 days | 1% |
| James Ellis | 10/10 | 4757 days | 1% |
| Aoife | 10/10 | 4818 days | 1% |
| russell hawkins | 10/10 | 4848 days | 1% |
| J Andrews | 6/10 | 4879 days | 1% |
| hector_dan | 10/10 | 4938 days | 1% |
| lewis done | 10/10 | 4938 days | 1% |
| Andrew Wemmer | 8/10 | 4967 days | 1% |
| Julie Lamart | 8/10 | 4978 days | 1% |
| Stevie | 8/10 | 4981 days | 1% |
| Megan Child | 9/10 | 4986 days | 1% |
| erikduinkerken | 9/10 | 4999 days | 1% |
| jerseyjim | 9/10 | 4999 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5230 days | 1% |
| Mark Westebring | 9/10 | 5231 days | 1% |
| Dana Wetzel | 10/10 | 5231 days | 1% |
| Rob Klauer | 9/10 | 5232 days | 1% |
| Val Phillips | 9/10 | 5237 days | 1% |
| Def Fem | 8/10 | 5239 days | 1% |
| Lucy Wilde | 9/10 | 5247 days | 1% |
| Dick Stewart | 9/10 | 5249 days | 1% |
| Harald | 6/10 | 5253 days | 1% |
| Mats Harstedt | 7/10 | 5253 days | 1% |
| Vincent & Lian | 7/10 | 5254 days | 1% |
| Johann Maier | 8/10 | 5257 days | 1% |
| Ozgla | 8/10 | 5257 days | 1% |
| Janicha Blumenthal | 8/10 | 5258 days | 1% |
| Eline Vakentijn | 7/10 | 5258 days | 1% |
| John Forrest | 8/10 | 5258 days | 1% |
| Schertenleib | 6/10 | 5260 days | 1% |
| Lepied | 8/10 | 5260 days | 1% |
| Scott Simpson | 8/10 | 5261 days | 1% |
| Filsack | 8/10 | 5265 days | 1% |
| Renate Rohlin | 8/10 | 5267 days | 1% |
| Sebastian | 8/10 | 5271 days | 1% |
| biddybid | 9/10 | 5304 days | 1% |
| Deirdre Hayes | 8/10 | 5341 days | 1% |
| Bart Goovaerts | 8/10 | 5351 days | 1% |
| Robin van der Linden | 8/10 | 5561 days | 1% |
| Fontvieille | 8/10 | 5562 days | 1% |
| Eric Grant | 8/10 | 5584 days | 1% |
| Becky Edney | 8/10 | 5584 days | 1% |
| Alice Bastiman | 7/10 | 5587 days | 1% |
| Claire Colquhoun | 9/10 | 5597 days | 1% |
| Vanessa Vogel | 7/10 | 5600 days | 1% |
| Melanie Berube | 9/10 | 5601 days | 1% |
| Jim & Rebecca | 9/10 | 5602 days | 1% |
| Canada | 7/10 | 5602 days | 1% |
| jedalton78 | 10/10 | 5610 days | 1% |
| Melanie Gruber | 8/10 | 5611 days | 1% |
| Zenager | 6/10 | 5611 days | 1% |
| Rebecca Stones | 7/10 | 5612 days | 1% |
| Nick Roberts | 8/10 | 5613 days | 1% |
| Hartheib Schmid | 8/10 | 5613 days | 1% |
| Thomas Reidinger | 8/10 | 5624 days | 1% |
| Belony | 8/10 | 5625 days | 1% |
| Sven | 6/10 | 5625 days | 1% |
| Olivia Carvill | 5/10 | 5626 days | 1% |
| Matthias | 9/10 | 5627 days | 1% |
| David and Wendy Lucas | 8/10 | 5627 days | 1% |
| Kris | 8/10 | 5628 days | 1% |
| Leontine van Laar | 8/10 | 5633 days | 1% |
| Calvin Parsons | 9/10 | 5638 days | 1% |
| Jen1804 | 10/10 | 5919 days | 1% |
| John Casey | 8/10 | 5956 days | 1% |
| Sorcha O's | 10/10 | 5956 days | 1% |
| Flora | 8/10 | 5977 days | 1% |
| Carolyn Clark | 5/10 | 5977 days | 1% |
| Tim | 9/10 | 5982 days | 1% |
| Maria Lorentzen | 8/10 | 5982 days | 1% |
| Krause | 8/10 | 5984 days | 1% |
| Thijs Schoemaker | 8/10 | 5989 days | 1% |
| Jackie | 8/10 | 5994 days | 1% |
| hermine Petz | 8/10 | 5997 days | 1% |
| Ulric | 7/10 | 5997 days | 1% |
| Fam Schuijers | 8/10 | 5998 days | 1% |
| Rob | 8/10 | 6001 days | 1% |
| marcoswi | 7/10 | 6009 days | 1% |
| Jens Bo Rykor | 8/10 | 6016 days | 1% |
| Ray | 8/10 | 6049 days | 1% |
| joannaw | 4/10 | 6050 days | 0% |
| florian | 8/10 | 6050 days | 1% |
| Sabrina Bazin | 9/10 | 6073 days | 1% |
| Laura McDaniel | 9/10 | 6073 days | 1% |
| Terry J | 5/10 | 6075 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6088 days | 1% |
| richardh | 8/10 | 6190 days | 1% |
| Philipp | 6/10 | 6304 days | 1% |
| JasminA | 7/10 | 6309 days | 1% |
| jjakkeren | 8/10 | 6309 days | 1% |
| rosil | 10/10 | 6309 days | 1% |
| Heide | 8/10 | 6312 days | 1% |
| Denys | 8/10 | 6314 days | 1% |
| Martina Bumiller | 10/10 | 6314 days | 1% |
| DennisK | 7/10 | 6321 days | 1% |
| LosItaly | 9/10 | 6321 days | 1% |
| Enno Brehm | 7/10 | 6321 days | 1% |
| Graham | 9/10 | 6323 days | 1% |
| AstridVG | 7/10 | 6326 days | 1% |
| Gillian | 8/10 | 6329 days | 1% |
| VenesJ | 9/10 | 6329 days | 1% |
| Silhan | 6/10 | 6329 days | 1% |
| DavidHilton | 7/10 | 6329 days | 1% |
| Mette | 7/10 | 6340 days | 1% |
| Linda | 7/10 | 6341 days | 1% |
| RobC1 | 9/10 | 6344 days | 1% |
| RichardB1 | 8/10 | 6344 days | 1% |
| JoT | 10/10 | 6344 days | 1% |
| RobH | 9/10 | 6345 days | 1% |
| Jows | 7/10 | 6346 days | 1% |
| Eugene | 9/10 | 6351 days | 1% |
| David | 9/10 | 6358 days | 1% |
| Lucy | 9/10 | 6360 days | 1% |
| markus Kieper | 8/10 | 6360 days | 1% |
| markus | 8/10 | 6374 days | 1% |
| Chris | 8/10 | 6376 days | 1% |
| Kathryn | 7/10 | 6376 days | 1% |
| Martha | 8/10 | 6376 days | 1% |
| Martina | 10/10 | 6377 days | 1% |
| Manuela | 10/10 | 6377 days | 1% |
| Andie | 7/10 | 6381 days | 1% |
| alex | 9/10 | 6381 days | 1% |
| Erik | 8/10 | 6381 days | 1% |
| Hans | 8/10 | 6382 days | 1% |
| George | 9/10 | 6386 days | 1% |
| Ten | 8/10 | 6390 days | 1% |
| Mat | 8/10 | 6426 days | 1% |
| Alice | 8/10 | 6443 days | 1% |
| Rowan | 10/10 | 6455 days | 1% |
| abby | 8/10 | 6466 days | 1% |
| maria d | 10/10 | 6552 days | 1% |
| Tim | 10/10 | 6561 days | 1% |
| Klaus Uhl | 10/10 | 6692 days | 1% |
| Phil Connelly | 8/10 | 6701 days | 1% |
| Amanda McCaig | 2/10 | 6705 days | 0% |
| Bethany Webster | 7/10 | 6708 days | 1% |
| Roger and Heather Smith | 10/10 | 6714 days | 1% |
| Kevin | 8/10 | 6794 days | 1% |
| Kate and Dave | 9/10 | 6911 days | 1% |
| Marieke Wilkamp | 8/10 | 6911 days | 1% |
| Stacey | 8/10 | 7019 days | 1% |
| Michael | 8/10 | 7027 days | 1% |
| Sandra | 8/10 | 7033 days | 1% |
| Shirley | 9/10 | 7033 days | 1% |
| Denise | 8/10 | 7033 days | 1% |
| Jill&Ben | 8/10 | 7037 days | 1% |
| Sally | 8/10 | 7037 days | 1% |
| Chatin Perrier | 7/10 | 7046 days | 1% |
| Susan | 9/10 | 7059 days | 1% |
| Lucy | 9/10 | 7072 days | 1% |
| Lucy | 10/10 | 7074 days | 1% |
| Lucy | 8/10 | 7074 days | 1% |
| Dave | 8/10 | 7091 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.42% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 142 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 139 | -1.39% |
| 140 | -1.40% |
| 141 | -1.41% |
| 142 | -1.42% |
| 143 | -1.43% |
| 144 | -1.44% |
| 145 | -1.45% |
| … | … |
Balancing Adjustment
3.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.