Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 292 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 445 days | 100% |
| Jorian | 6/10 | 720 days | 68% |
| Luke | 1/10 | 749 days | 31% |
| Rahel Herzog | 10/10 | 780 days | 74% |
| Caroline | 10/10 | 1997 days | 5% |
| Mollie Q | 10/10 | 2089 days | 5% |
| Harold Riegle | 9/10 | 2149 days | 5% |
| Meike Wenzl | 10/10 | 2180 days | 5% |
| Birgit Assmann | 10/10 | 2180 days | 5% |
| jonathan vadennr | 10/10 | 2240 days | 5% |
| Mel Brittle | 1/10 | 2241 days | 2% |
| Tamzin | 9/10 | 2302 days | 5% |
| Maxime | 10/10 | 2455 days | 4% |
| Laura Duggan | 8/10 | 2485 days | 4% |
| Jeremy Wright | 9/10 | 2515 days | 4% |
| Damien Jacquet | 10/10 | 2515 days | 4% |
| Alice McCary | 9/10 | 2546 days | 4% |
| will.i.am | 8/10 | 2547 days | 4% |
| Andreas Jonsson | 6/10 | 2574 days | 3% |
| Neil Cook | 10/10 | 2574 days | 4% |
| Francois & Caroline | 8/10 | 2605 days | 4% |
| Brendan Jones | 10/10 | 2606 days | 4% |
| Jack | 10/10 | 2698 days | 4% |
| Jana Fickerova | 10/10 | 2850 days | 3% |
| Felicity Littlefair | 8/10 | 2939 days | 3% |
| Claire Judd | 10/10 | 2939 days | 3% |
| Baudry Manon | 10/10 | 2970 days | 3% |
| Cory Snegirev | 10/10 | 2970 days | 3% |
| Terry Boehmer | 2/10 | 3001 days | 1% |
| Lizzie Edmonds | 10/10 | 3028 days | 3% |
| Laura Meelynn | 9/10 | 3031 days | 3% |
| Stuart Atkinson | 9/10 | 3031 days | 3% |
| Audrey Barras | 9/10 | 3031 days | 3% |
| Anis Quentin | 9/10 | 3035 days | 3% |
| Alexandre Grasland | 9/10 | 3062 days | 3% |
| Hannah Martin | 10/10 | 3092 days | 3% |
| CARMERS | 5/10 | 3093 days | 2% |
| Dave Willems | 9/10 | 3123 days | 3% |
| Bruce Crombie | 10/10 | 3184 days | 3% |
| Alix Braouezec | 7/10 | 3215 days | 2% |
| Ben Bryant | 10/10 | 3215 days | 3% |
| Quentin Vercamer | 8/10 | 3260 days | 2% |
| Rachel Parker | 10/10 | 3276 days | 2% |
| Julie Boboli | 10/10 | 3276 days | 2% |
| Robin Aitchison | 8/10 | 3276 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3278 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3280 days | 2% |
| Christoph Grubmair | 7/10 | 3291 days | 2% |
| Matt Tribe | 8/10 | 3304 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3335 days | 1% |
| Ivars Šmits | 1/10 | 3335 days | 1% |
| H Q | 10/10 | 3335 days | 2% |
| Richard Buytendijk | 3/10 | 3335 days | 1% |
| Jacquelyn Fili | 10/10 | 3335 days | 2% |
| Asbjorn Osland | 8/10 | 3335 days | 2% |
| Dubrulle | 9/10 | 3355 days | 2% |
| Nathalie | 9/10 | 3360 days | 2% |
| Tom Wouda | 6/10 | 3361 days | 2% |
| Sascha Pohlers | 9/10 | 3366 days | 2% |
| Jennie Holland | 8/10 | 3368 days | 2% |
| Connor Hormell | 9/10 | 3370 days | 2% |
| Rose Guillaume | 9/10 | 3378 days | 2% |
| romain perroches | 7/10 | 3390 days | 2% |
| Soria Chher | 7/10 | 3390 days | 2% |
| Bina Johansson | 10/10 | 3390 days | 2% |
| Marie-Louise Förster | 10/10 | 3396 days | 2% |
| Roberta Peckham | 6/10 | 3396 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3396 days | 2% |
| Margo Bernard | 10/10 | 3396 days | 2% |
| Samuel Michalak | 8/10 | 3404 days | 2% |
| Eveline | 9/10 | 3406 days | 2% |
| Lorant julie | 3/10 | 3427 days | 1% |
| Tara Friel | 10/10 | 3457 days | 2% |
| Ivanova R | 9/10 | 3610 days | 2% |
| Diane T | 8/10 | 3610 days | 2% |
| Sarah van den Bos | 9/10 | 3610 days | 2% |
| Charly | 7/10 | 3615 days | 2% |
| Lorenz Pfisterer | 9/10 | 3622 days | 2% |
| Ardian G | 8/10 | 3622 days | 2% |
| Sophia and Karen | 7/10 | 3624 days | 2% |
| Julia | 10/10 | 3627 days | 2% |
| Helena | 7/10 | 3634 days | 2% |
| Kathryn Nolan | 9/10 | 3635 days | 2% |
| Jonathan Foskett | 8/10 | 3637 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3637 days | 2% |
| Adrien Gaumont | 8/10 | 3638 days | 2% |
| Lewis Whittle | 6/10 | 3652 days | 1% |
| Gerardo Furtado | 10/10 | 3659 days | 2% |
| Eileen Donzal | 10/10 | 3670 days | 2% |
| Naevon Espiritu | 9/10 | 3671 days | 2% |
| Leslie MORSS | 9/10 | 3671 days | 2% |
| Alice and James | 8/10 | 3679 days | 2% |
| Audrey and Max | 8/10 | 3684 days | 2% |
| Lazarela | 10/10 | 3688 days | 2% |
| Mark | 9/10 | 3701 days | 1% |
| Nathaniel Sutherland | 9/10 | 3701 days | 1% |
| alban guffroy | 10/10 | 3701 days | 1% |
| Sabine | 6/10 | 3716 days | 1% |
| Sierra Luciano | 10/10 | 3718 days | 1% |
| Steffen & Steffen | 8/10 | 3719 days | 1% |
| Georgia Coleman | 9/10 | 3723 days | 1% |
| Barra Shields | 7/10 | 3739 days | 1% |
| Vera Hutman | 9/10 | 3762 days | 1% |
| Laryssa Kwoczak | 4/10 | 3762 days | 1% |
| Kate | 9/10 | 3794 days | 1% |
| Liam Challenger | 10/10 | 3824 days | 1% |
| vicki scott | 10/10 | 3854 days | 1% |
| Melissa | 10/10 | 3886 days | 1% |
| Leigh Herman | 10/10 | 3915 days | 1% |
| Dusty D | 9/10 | 3915 days | 1% |
| Stuart Nelson | 10/10 | 3976 days | 1% |
| Emma | 10/10 | 4007 days | 1% |
| Elisa Felising | 10/10 | 4032 days | 1% |
| Sophie Horn | 9/10 | 4066 days | 1% |
| Bram and Laura | 9/10 | 4098 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4342 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4350 days | 0% |
| Mark | 8/10 | 4355 days | 0% |
| Jon Van Wren | 10/10 | 4373 days | 0% |
| daniele pontarin | 9/10 | 4373 days | 0% |
| Kathrin Deichmann | 9/10 | 4378 days | 0% |
| Bex Hyland | 8/10 | 4382 days | 1% |
| Matt Hyland | 8/10 | 4382 days | 1% |
| Marinette | 8/10 | 4385 days | 1% |
| Marinette | 9/10 | 4388 days | 1% |
| Frank Jensen | 8/10 | 4388 days | 1% |
| Antton Vappula | 8/10 | 4391 days | 1% |
| ursula Jaag | 10/10 | 4401 days | 1% |
| Rich Schmidt | 10/10 | 4426 days | 1% |
| David Monks | 10/10 | 4432 days | 1% |
| Cato de Haan | 10/10 | 4432 days | 1% |
| Gemma Woods | 10/10 | 4432 days | 1% |
| Myrte Crucq | 10/10 | 4432 days | 1% |
| Reisender Sohn | 10/10 | 4432 days | 1% |
| Nicolas Trezeguet | 9/10 | 4433 days | 1% |
| Emeline Dupre | 9/10 | 4433 days | 1% |
| G S | 5/10 | 4463 days | 1% |
| Jamie | 10/10 | 4492 days | 1% |
| tim archer | 10/10 | 4493 days | 1% |
| Kevin McEvoy | 10/10 | 4585 days | 1% |
| James Ellis | 10/10 | 4616 days | 1% |
| Aoife | 10/10 | 4677 days | 1% |
| russell hawkins | 10/10 | 4707 days | 1% |
| J Andrews | 6/10 | 4738 days | 1% |
| hector_dan | 10/10 | 4797 days | 1% |
| lewis done | 10/10 | 4797 days | 1% |
| Andrew Wemmer | 8/10 | 4826 days | 1% |
| Julie Lamart | 8/10 | 4837 days | 1% |
| Stevie | 8/10 | 4840 days | 1% |
| Megan Child | 9/10 | 4845 days | 1% |
| erikduinkerken | 9/10 | 4858 days | 1% |
| jerseyjim | 9/10 | 4858 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5089 days | 1% |
| Mark Westebring | 9/10 | 5090 days | 1% |
| Dana Wetzel | 10/10 | 5090 days | 1% |
| Rob Klauer | 9/10 | 5091 days | 1% |
| Val Phillips | 9/10 | 5096 days | 1% |
| Def Fem | 8/10 | 5098 days | 1% |
| Lucy Wilde | 9/10 | 5106 days | 1% |
| Dick Stewart | 9/10 | 5108 days | 1% |
| Harald | 6/10 | 5112 days | 1% |
| Mats Harstedt | 7/10 | 5112 days | 1% |
| Vincent & Lian | 7/10 | 5113 days | 1% |
| Johann Maier | 8/10 | 5116 days | 1% |
| Ozgla | 8/10 | 5116 days | 1% |
| Janicha Blumenthal | 8/10 | 5117 days | 1% |
| Eline Vakentijn | 7/10 | 5117 days | 1% |
| John Forrest | 8/10 | 5117 days | 1% |
| Schertenleib | 6/10 | 5119 days | 1% |
| Lepied | 8/10 | 5119 days | 1% |
| Scott Simpson | 8/10 | 5120 days | 1% |
| Filsack | 8/10 | 5124 days | 1% |
| Renate Rohlin | 8/10 | 5126 days | 1% |
| Sebastian | 8/10 | 5130 days | 1% |
| biddybid | 9/10 | 5163 days | 1% |
| Deirdre Hayes | 8/10 | 5200 days | 1% |
| Bart Goovaerts | 8/10 | 5210 days | 1% |
| Robin van der Linden | 8/10 | 5420 days | 1% |
| Fontvieille | 8/10 | 5421 days | 1% |
| Eric Grant | 8/10 | 5443 days | 1% |
| Becky Edney | 8/10 | 5443 days | 1% |
| Alice Bastiman | 7/10 | 5446 days | 1% |
| Claire Colquhoun | 9/10 | 5456 days | 1% |
| Vanessa Vogel | 7/10 | 5459 days | 1% |
| Melanie Berube | 9/10 | 5460 days | 1% |
| Jim & Rebecca | 9/10 | 5461 days | 1% |
| Canada | 7/10 | 5461 days | 1% |
| jedalton78 | 10/10 | 5469 days | 1% |
| Melanie Gruber | 8/10 | 5470 days | 1% |
| Zenager | 6/10 | 5470 days | 1% |
| Rebecca Stones | 7/10 | 5471 days | 1% |
| Nick Roberts | 8/10 | 5472 days | 1% |
| Hartheib Schmid | 8/10 | 5472 days | 1% |
| Thomas Reidinger | 8/10 | 5483 days | 1% |
| Belony | 8/10 | 5484 days | 1% |
| Sven | 6/10 | 5484 days | 1% |
| Olivia Carvill | 5/10 | 5485 days | 1% |
| Matthias | 9/10 | 5486 days | 1% |
| David and Wendy Lucas | 8/10 | 5486 days | 1% |
| Kris | 8/10 | 5487 days | 1% |
| Leontine van Laar | 8/10 | 5492 days | 1% |
| Calvin Parsons | 9/10 | 5497 days | 1% |
| Jen1804 | 10/10 | 5778 days | 1% |
| John Casey | 8/10 | 5815 days | 1% |
| Sorcha O's | 10/10 | 5815 days | 1% |
| Flora | 8/10 | 5836 days | 1% |
| Carolyn Clark | 5/10 | 5836 days | 1% |
| Tim | 9/10 | 5841 days | 1% |
| Maria Lorentzen | 8/10 | 5841 days | 1% |
| Krause | 8/10 | 5843 days | 1% |
| Thijs Schoemaker | 8/10 | 5848 days | 1% |
| Jackie | 8/10 | 5853 days | 1% |
| hermine Petz | 8/10 | 5856 days | 1% |
| Ulric | 7/10 | 5856 days | 1% |
| Fam Schuijers | 8/10 | 5857 days | 1% |
| Rob | 8/10 | 5860 days | 1% |
| marcoswi | 7/10 | 5868 days | 1% |
| Jens Bo Rykor | 8/10 | 5875 days | 1% |
| Ray | 8/10 | 5908 days | 1% |
| joannaw | 4/10 | 5909 days | 1% |
| florian | 8/10 | 5909 days | 1% |
| Sabrina Bazin | 9/10 | 5932 days | 1% |
| Laura McDaniel | 9/10 | 5932 days | 1% |
| Terry J | 5/10 | 5934 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5947 days | 1% |
| richardh | 8/10 | 6049 days | 1% |
| Philipp | 6/10 | 6163 days | 1% |
| JasminA | 7/10 | 6168 days | 1% |
| jjakkeren | 8/10 | 6168 days | 1% |
| rosil | 10/10 | 6168 days | 1% |
| Heide | 8/10 | 6171 days | 1% |
| Denys | 8/10 | 6173 days | 1% |
| Martina Bumiller | 10/10 | 6173 days | 1% |
| DennisK | 7/10 | 6180 days | 1% |
| LosItaly | 9/10 | 6180 days | 1% |
| Enno Brehm | 7/10 | 6180 days | 1% |
| Graham | 9/10 | 6181 days | 1% |
| AstridVG | 7/10 | 6184 days | 1% |
| Gillian | 8/10 | 6188 days | 1% |
| VenesJ | 9/10 | 6188 days | 1% |
| Silhan | 6/10 | 6188 days | 1% |
| DavidHilton | 7/10 | 6188 days | 1% |
| Mette | 7/10 | 6198 days | 1% |
| Linda | 7/10 | 6199 days | 1% |
| RobC1 | 9/10 | 6203 days | 1% |
| RichardB1 | 8/10 | 6203 days | 1% |
| JoT | 10/10 | 6203 days | 1% |
| RobH | 9/10 | 6204 days | 1% |
| Jows | 7/10 | 6204 days | 1% |
| Eugene | 9/10 | 6209 days | 1% |
| David | 9/10 | 6216 days | 1% |
| Lucy | 9/10 | 6218 days | 1% |
| markus Kieper | 8/10 | 6219 days | 1% |
| markus | 8/10 | 6232 days | 1% |
| Chris | 8/10 | 6235 days | 1% |
| Kathryn | 7/10 | 6235 days | 1% |
| Martha | 8/10 | 6235 days | 1% |
| Martina | 10/10 | 6236 days | 1% |
| Manuela | 10/10 | 6236 days | 1% |
| Andie | 7/10 | 6240 days | 1% |
| alex | 9/10 | 6240 days | 1% |
| Erik | 8/10 | 6240 days | 1% |
| Hans | 8/10 | 6240 days | 1% |
| George | 9/10 | 6244 days | 1% |
| Ten | 8/10 | 6248 days | 1% |
| Mat | 8/10 | 6285 days | 1% |
| Alice | 8/10 | 6301 days | 1% |
| Rowan | 10/10 | 6313 days | 1% |
| abby | 8/10 | 6325 days | 1% |
| maria d | 10/10 | 6410 days | 1% |
| Tim | 10/10 | 6420 days | 1% |
| Klaus Uhl | 10/10 | 6551 days | 1% |
| Phil Connelly | 8/10 | 6560 days | 1% |
| Amanda McCaig | 2/10 | 6564 days | 1% |
| Bethany Webster | 7/10 | 6567 days | 1% |
| Roger and Heather Smith | 10/10 | 6573 days | 1% |
| Kevin | 8/10 | 6653 days | 1% |
| Kate and Dave | 9/10 | 6770 days | 1% |
| Marieke Wilkamp | 8/10 | 6770 days | 1% |
| Stacey | 8/10 | 6878 days | 1% |
| Michael | 8/10 | 6886 days | 1% |
| Sandra | 8/10 | 6892 days | 1% |
| Shirley | 9/10 | 6892 days | 1% |
| Denise | 8/10 | 6892 days | 1% |
| Jill&Ben | 8/10 | 6896 days | 1% |
| Sally | 8/10 | 6896 days | 1% |
| Chatin Perrier | 7/10 | 6905 days | 1% |
| Susan | 9/10 | 6918 days | 1% |
| Lucy | 9/10 | 6931 days | 1% |
| Lucy | 10/10 | 6933 days | 1% |
| Lucy | 8/10 | 6933 days | 1% |
| Dave | 8/10 | 6950 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 53 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
4.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.