Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
293 Valid Reviews
The Escape Campervan Rentals experience has a total of 298 reviews. There are 293 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 93 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.04% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.04% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Elia Heid | 8/10 | 140 days | 100% |
| Anni | 10/10 | 505 days | 88% |
| Jorian | 6/10 | 780 days | 58% |
| Luke | 1/10 | 809 days | 26% |
| Rahel Herzog | 10/10 | 840 days | 61% |
| Caroline | 10/10 | 2057 days | 4% |
| Mollie Q | 10/10 | 2149 days | 4% |
| Harold Riegle | 9/10 | 2210 days | 4% |
| Meike Wenzl | 10/10 | 2241 days | 4% |
| Birgit Assmann | 10/10 | 2241 days | 4% |
| jonathan vadennr | 10/10 | 2301 days | 4% |
| Mel Brittle | 1/10 | 2301 days | 1% |
| Tamzin | 9/10 | 2362 days | 4% |
| Maxime | 10/10 | 2515 days | 3% |
| Laura Duggan | 8/10 | 2546 days | 3% |
| Jeremy Wright | 9/10 | 2576 days | 3% |
| Damien Jacquet | 10/10 | 2576 days | 3% |
| Alice McCary | 9/10 | 2607 days | 3% |
| will.i.am | 8/10 | 2607 days | 3% |
| Andreas Jonsson | 6/10 | 2635 days | 3% |
| Neil Cook | 10/10 | 2635 days | 3% |
| Francois & Caroline | 8/10 | 2666 days | 3% |
| Brendan Jones | 10/10 | 2666 days | 3% |
| Jack | 10/10 | 2758 days | 3% |
| Jana Fickerova | 10/10 | 2911 days | 3% |
| Felicity Littlefair | 8/10 | 3000 days | 2% |
| Claire Judd | 10/10 | 3000 days | 2% |
| Baudry Manon | 10/10 | 3031 days | 2% |
| Cory Snegirev | 10/10 | 3031 days | 2% |
| Terry Boehmer | 2/10 | 3062 days | 1% |
| Lizzie Edmonds | 10/10 | 3088 days | 2% |
| Laura Meelynn | 9/10 | 3092 days | 2% |
| Stuart Atkinson | 9/10 | 3092 days | 2% |
| Audrey Barras | 9/10 | 3092 days | 2% |
| Anis Quentin | 9/10 | 3095 days | 2% |
| Alexandre Grasland | 9/10 | 3123 days | 2% |
| Hannah Martin | 10/10 | 3153 days | 2% |
| CARMERS | 5/10 | 3153 days | 1% |
| Dave Willems | 9/10 | 3184 days | 2% |
| Bruce Crombie | 10/10 | 3245 days | 2% |
| Alix Braouezec | 7/10 | 3276 days | 2% |
| Ben Bryant | 10/10 | 3276 days | 2% |
| Quentin Vercamer | 8/10 | 3320 days | 2% |
| Rachel Parker | 10/10 | 3337 days | 2% |
| Julie Boboli | 10/10 | 3337 days | 2% |
| Robin Aitchison | 8/10 | 3337 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3338 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3340 days | 2% |
| Christoph Grubmair | 7/10 | 3351 days | 1% |
| Matt Tribe | 8/10 | 3365 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3396 days | 0% |
| Ivars Šmits | 1/10 | 3396 days | 0% |
| H Q | 10/10 | 3396 days | 2% |
| Richard Buytendijk | 3/10 | 3396 days | 1% |
| Jacquelyn Fili | 10/10 | 3396 days | 2% |
| Asbjorn Osland | 8/10 | 3396 days | 2% |
| Dubrulle | 9/10 | 3415 days | 1% |
| Nathalie | 9/10 | 3420 days | 1% |
| Tom Wouda | 6/10 | 3421 days | 1% |
| Sascha Pohlers | 9/10 | 3427 days | 1% |
| Jennie Holland | 8/10 | 3428 days | 1% |
| Connor Hormell | 9/10 | 3430 days | 1% |
| Rose Guillaume | 9/10 | 3438 days | 1% |
| romain perroches | 7/10 | 3450 days | 1% |
| Soria Chher | 7/10 | 3450 days | 1% |
| Bina Johansson | 10/10 | 3450 days | 1% |
| Marie-Louise Förster | 10/10 | 3457 days | 1% |
| Roberta Peckham | 6/10 | 3457 days | 1% |
| Rebecca Arthur-Almond | 9/10 | 3457 days | 1% |
| Margo Bernard | 10/10 | 3457 days | 1% |
| Samuel Michalak | 8/10 | 3464 days | 1% |
| Eveline | 9/10 | 3466 days | 1% |
| Lorant julie | 3/10 | 3488 days | 1% |
| Tara Friel | 10/10 | 3518 days | 1% |
| Ivanova R | 9/10 | 3670 days | 1% |
| Diane T | 8/10 | 3670 days | 1% |
| Sarah van den Bos | 9/10 | 3671 days | 1% |
| Charly | 7/10 | 3675 days | 1% |
| Lorenz Pfisterer | 9/10 | 3682 days | 1% |
| Ardian G | 8/10 | 3682 days | 1% |
| Sophia and Karen | 7/10 | 3684 days | 1% |
| Julia | 10/10 | 3687 days | 1% |
| Helena | 7/10 | 3694 days | 1% |
| Kathryn Nolan | 9/10 | 3695 days | 1% |
| Jonathan Foskett | 8/10 | 3697 days | 1% |
| Stephan Kirchenbaur | 8/10 | 3697 days | 1% |
| Adrien Gaumont | 8/10 | 3698 days | 1% |
| Lewis Whittle | 6/10 | 3712 days | 1% |
| Gerardo Furtado | 10/10 | 3719 days | 1% |
| Eileen Donzal | 10/10 | 3731 days | 1% |
| Naevon Espiritu | 9/10 | 3731 days | 1% |
| Leslie MORSS | 9/10 | 3731 days | 1% |
| Alice and James | 8/10 | 3739 days | 1% |
| Audrey and Max | 8/10 | 3744 days | 1% |
| Lazarela | 10/10 | 3748 days | 1% |
| Mark | 9/10 | 3762 days | 1% |
| Nathaniel Sutherland | 9/10 | 3762 days | 1% |
| alban guffroy | 10/10 | 3762 days | 1% |
| Sabine | 6/10 | 3776 days | 1% |
| Sierra Luciano | 10/10 | 3778 days | 1% |
| Steffen & Steffen | 8/10 | 3779 days | 1% |
| Georgia Coleman | 9/10 | 3783 days | 1% |
| Barra Shields | 7/10 | 3799 days | 1% |
| Vera Hutman | 9/10 | 3823 days | 1% |
| Laryssa Kwoczak | 4/10 | 3823 days | 0% |
| Kate | 9/10 | 3854 days | 1% |
| Liam Challenger | 10/10 | 3884 days | 1% |
| vicki scott | 10/10 | 3915 days | 0% |
| Melissa | 10/10 | 3946 days | 0% |
| Leigh Herman | 10/10 | 3976 days | 0% |
| Dusty D | 9/10 | 3976 days | 0% |
| Stuart Nelson | 10/10 | 4037 days | 0% |
| Emma | 10/10 | 4068 days | 0% |
| Elisa Felising | 10/10 | 4092 days | 0% |
| Sophie Horn | 9/10 | 4127 days | 0% |
| Bram and Laura | 9/10 | 4158 days | 0% |
| Marie-Emmanuelle Chessé | 9/10 | 4402 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4410 days | 1% |
| Mark | 8/10 | 4415 days | 1% |
| Jon Van Wren | 10/10 | 4433 days | 1% |
| daniele pontarin | 9/10 | 4433 days | 1% |
| Kathrin Deichmann | 9/10 | 4438 days | 1% |
| Bex Hyland | 8/10 | 4442 days | 1% |
| Matt Hyland | 8/10 | 4442 days | 1% |
| Marinette | 8/10 | 4445 days | 1% |
| Marinette | 9/10 | 4448 days | 1% |
| Frank Jensen | 8/10 | 4448 days | 1% |
| Antton Vappula | 8/10 | 4451 days | 1% |
| ursula Jaag | 10/10 | 4461 days | 1% |
| Rich Schmidt | 10/10 | 4486 days | 1% |
| David Monks | 10/10 | 4492 days | 1% |
| Cato de Haan | 10/10 | 4492 days | 1% |
| Gemma Woods | 10/10 | 4492 days | 1% |
| Myrte Crucq | 10/10 | 4492 days | 1% |
| Reisender Sohn | 10/10 | 4492 days | 1% |
| Nicolas Trezeguet | 9/10 | 4493 days | 1% |
| Emeline Dupre | 9/10 | 4493 days | 1% |
| G S | 5/10 | 4523 days | 0% |
| Jamie | 10/10 | 4553 days | 1% |
| tim archer | 10/10 | 4553 days | 1% |
| Kevin McEvoy | 10/10 | 4645 days | 1% |
| James Ellis | 10/10 | 4676 days | 1% |
| Aoife | 10/10 | 4737 days | 1% |
| russell hawkins | 10/10 | 4767 days | 1% |
| J Andrews | 6/10 | 4798 days | 0% |
| hector_dan | 10/10 | 4857 days | 1% |
| lewis done | 10/10 | 4857 days | 1% |
| Andrew Wemmer | 8/10 | 4886 days | 1% |
| Julie Lamart | 8/10 | 4897 days | 1% |
| Stevie | 8/10 | 4900 days | 1% |
| Megan Child | 9/10 | 4905 days | 1% |
| erikduinkerken | 9/10 | 4918 days | 1% |
| jerseyjim | 9/10 | 4918 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5149 days | 1% |
| Mark Westebring | 9/10 | 5150 days | 1% |
| Dana Wetzel | 10/10 | 5150 days | 1% |
| Rob Klauer | 9/10 | 5151 days | 1% |
| Val Phillips | 9/10 | 5156 days | 1% |
| Def Fem | 8/10 | 5158 days | 1% |
| Lucy Wilde | 9/10 | 5166 days | 1% |
| Dick Stewart | 9/10 | 5168 days | 1% |
| Harald | 6/10 | 5172 days | 0% |
| Mats Harstedt | 7/10 | 5172 days | 1% |
| Vincent & Lian | 7/10 | 5173 days | 1% |
| Johann Maier | 8/10 | 5176 days | 1% |
| Ozgla | 8/10 | 5176 days | 1% |
| Janicha Blumenthal | 8/10 | 5177 days | 1% |
| Eline Vakentijn | 7/10 | 5177 days | 1% |
| John Forrest | 8/10 | 5177 days | 1% |
| Schertenleib | 6/10 | 5179 days | 0% |
| Lepied | 8/10 | 5179 days | 1% |
| Scott Simpson | 8/10 | 5180 days | 1% |
| Filsack | 8/10 | 5184 days | 1% |
| Renate Rohlin | 8/10 | 5186 days | 1% |
| Sebastian | 8/10 | 5190 days | 1% |
| biddybid | 9/10 | 5223 days | 1% |
| Deirdre Hayes | 8/10 | 5260 days | 1% |
| Bart Goovaerts | 8/10 | 5270 days | 1% |
| Robin van der Linden | 8/10 | 5480 days | 1% |
| Fontvieille | 8/10 | 5481 days | 1% |
| Eric Grant | 8/10 | 5503 days | 1% |
| Becky Edney | 8/10 | 5503 days | 1% |
| Alice Bastiman | 7/10 | 5506 days | 1% |
| Claire Colquhoun | 9/10 | 5516 days | 1% |
| Vanessa Vogel | 7/10 | 5519 days | 1% |
| Melanie Berube | 9/10 | 5520 days | 1% |
| Jim & Rebecca | 9/10 | 5521 days | 1% |
| Canada | 7/10 | 5521 days | 1% |
| jedalton78 | 10/10 | 5529 days | 1% |
| Melanie Gruber | 8/10 | 5530 days | 1% |
| Zenager | 6/10 | 5530 days | 0% |
| Rebecca Stones | 7/10 | 5531 days | 1% |
| Nick Roberts | 8/10 | 5532 days | 1% |
| Hartheib Schmid | 8/10 | 5532 days | 1% |
| Thomas Reidinger | 8/10 | 5543 days | 1% |
| Belony | 8/10 | 5544 days | 1% |
| Sven | 6/10 | 5544 days | 0% |
| Olivia Carvill | 5/10 | 5545 days | 0% |
| Matthias | 9/10 | 5546 days | 1% |
| David and Wendy Lucas | 8/10 | 5546 days | 1% |
| Kris | 8/10 | 5547 days | 1% |
| Leontine van Laar | 8/10 | 5552 days | 1% |
| Calvin Parsons | 9/10 | 5557 days | 1% |
| Jen1804 | 10/10 | 5838 days | 1% |
| John Casey | 8/10 | 5875 days | 1% |
| Sorcha O's | 10/10 | 5875 days | 1% |
| Flora | 8/10 | 5896 days | 1% |
| Carolyn Clark | 5/10 | 5896 days | 0% |
| Tim | 9/10 | 5901 days | 1% |
| Maria Lorentzen | 8/10 | 5901 days | 1% |
| Krause | 8/10 | 5903 days | 1% |
| Thijs Schoemaker | 8/10 | 5908 days | 1% |
| Jackie | 8/10 | 5913 days | 1% |
| hermine Petz | 8/10 | 5916 days | 1% |
| Ulric | 7/10 | 5916 days | 1% |
| Fam Schuijers | 8/10 | 5917 days | 1% |
| Rob | 8/10 | 5920 days | 1% |
| marcoswi | 7/10 | 5928 days | 1% |
| Jens Bo Rykor | 8/10 | 5935 days | 1% |
| Ray | 8/10 | 5968 days | 1% |
| joannaw | 4/10 | 5969 days | 0% |
| florian | 8/10 | 5969 days | 1% |
| Sabrina Bazin | 9/10 | 5992 days | 1% |
| Laura McDaniel | 9/10 | 5992 days | 1% |
| Terry J | 5/10 | 5994 days | 0% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6007 days | 1% |
| richardh | 8/10 | 6109 days | 1% |
| Philipp | 6/10 | 6223 days | 0% |
| JasminA | 7/10 | 6228 days | 1% |
| jjakkeren | 8/10 | 6228 days | 1% |
| rosil | 10/10 | 6228 days | 1% |
| Heide | 8/10 | 6231 days | 1% |
| Denys | 8/10 | 6233 days | 1% |
| Martina Bumiller | 10/10 | 6233 days | 1% |
| DennisK | 7/10 | 6240 days | 1% |
| LosItaly | 9/10 | 6240 days | 1% |
| Enno Brehm | 7/10 | 6240 days | 1% |
| Graham | 9/10 | 6242 days | 1% |
| AstridVG | 7/10 | 6245 days | 1% |
| Gillian | 8/10 | 6248 days | 1% |
| VenesJ | 9/10 | 6248 days | 1% |
| Silhan | 6/10 | 6248 days | 0% |
| DavidHilton | 7/10 | 6248 days | 1% |
| Mette | 7/10 | 6259 days | 1% |
| Linda | 7/10 | 6260 days | 1% |
| RobC1 | 9/10 | 6263 days | 1% |
| RichardB1 | 8/10 | 6263 days | 1% |
| JoT | 10/10 | 6263 days | 1% |
| RobH | 9/10 | 6264 days | 1% |
| Jows | 7/10 | 6265 days | 1% |
| Eugene | 9/10 | 6270 days | 1% |
| David | 9/10 | 6277 days | 1% |
| Lucy | 9/10 | 6279 days | 1% |
| markus Kieper | 8/10 | 6279 days | 1% |
| markus | 8/10 | 6293 days | 1% |
| Chris | 8/10 | 6296 days | 1% |
| Kathryn | 7/10 | 6296 days | 1% |
| Martha | 8/10 | 6296 days | 1% |
| Martina | 10/10 | 6297 days | 1% |
| Manuela | 10/10 | 6297 days | 1% |
| Andie | 7/10 | 6301 days | 1% |
| alex | 9/10 | 6301 days | 1% |
| Erik | 8/10 | 6301 days | 1% |
| Hans | 8/10 | 6301 days | 1% |
| George | 9/10 | 6305 days | 1% |
| Ten | 8/10 | 6309 days | 1% |
| Mat | 8/10 | 6346 days | 1% |
| Alice | 8/10 | 6362 days | 1% |
| Rowan | 10/10 | 6374 days | 1% |
| abby | 8/10 | 6385 days | 1% |
| maria d | 10/10 | 6471 days | 1% |
| Tim | 10/10 | 6481 days | 1% |
| Klaus Uhl | 10/10 | 6611 days | 1% |
| Phil Connelly | 8/10 | 6620 days | 1% |
| Amanda McCaig | 2/10 | 6624 days | 0% |
| Bethany Webster | 7/10 | 6627 days | 1% |
| Roger and Heather Smith | 10/10 | 6633 days | 1% |
| Kevin | 8/10 | 6713 days | 1% |
| Kate and Dave | 9/10 | 6830 days | 1% |
| Marieke Wilkamp | 8/10 | 6830 days | 1% |
| Stacey | 8/10 | 6938 days | 1% |
| Michael | 8/10 | 6946 days | 1% |
| Sandra | 8/10 | 6952 days | 1% |
| Shirley | 9/10 | 6952 days | 1% |
| Denise | 8/10 | 6952 days | 1% |
| Jill&Ben | 8/10 | 6956 days | 1% |
| Sally | 8/10 | 6956 days | 1% |
| Chatin Perrier | 7/10 | 6965 days | 1% |
| Susan | 9/10 | 6978 days | 1% |
| Lucy | 9/10 | 6991 days | 1% |
| Lucy | 10/10 | 6993 days | 1% |
| Lucy | 8/10 | 6993 days | 1% |
| Dave | 8/10 | 7010 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.65% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 69 days. The Escape Campervan Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 61 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 58 | -0.97% |
| 59 | -0.99% |
| 60 | -1.01% |
| 61 | -1.02% |
| 62 | -1.04% |
| 63 | -1.06% |
| 64 | -1.07% |
| … | … |
Balancing Adjustment
3.19% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.