Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 149 days | 100% |
| Jorian | 6/10 | 424 days | 78% |
| Luke | 1/10 | 453 days | 36% |
| Rahel Herzog | 10/10 | 484 days | 88% |
| Caroline | 10/10 | 1701 days | 6% |
| Mollie Q | 10/10 | 1793 days | 5% |
| Harold Riegle | 9/10 | 1854 days | 5% |
| Meike Wenzl | 10/10 | 1885 days | 5% |
| Birgit Assmann | 10/10 | 1885 days | 5% |
| jonathan vadennr | 10/10 | 1945 days | 5% |
| Mel Brittle | 1/10 | 1945 days | 2% |
| Tamzin | 9/10 | 2006 days | 5% |
| Maxime | 10/10 | 2159 days | 4% |
| Laura Duggan | 8/10 | 2190 days | 4% |
| Jeremy Wright | 9/10 | 2220 days | 4% |
| Damien Jacquet | 10/10 | 2220 days | 4% |
| Alice McCary | 9/10 | 2251 days | 4% |
| will.i.am | 8/10 | 2251 days | 4% |
| Andreas Jonsson | 6/10 | 2279 days | 3% |
| Neil Cook | 10/10 | 2279 days | 4% |
| Francois & Caroline | 8/10 | 2310 days | 4% |
| Brendan Jones | 10/10 | 2310 days | 4% |
| Jack | 10/10 | 2402 days | 4% |
| Jana Fickerova | 10/10 | 2555 days | 4% |
| Felicity Littlefair | 8/10 | 2644 days | 3% |
| Claire Judd | 10/10 | 2644 days | 3% |
| Baudry Manon | 10/10 | 2675 days | 3% |
| Cory Snegirev | 10/10 | 2675 days | 3% |
| Terry Boehmer | 2/10 | 2706 days | 1% |
| Lizzie Edmonds | 10/10 | 2732 days | 3% |
| Laura Meelynn | 9/10 | 2736 days | 3% |
| Stuart Atkinson | 9/10 | 2736 days | 3% |
| Audrey Barras | 9/10 | 2736 days | 3% |
| Anis Quentin | 9/10 | 2739 days | 3% |
| Alexandre Grasland | 9/10 | 2767 days | 3% |
| Hannah Martin | 10/10 | 2797 days | 3% |
| CARMERS | 5/10 | 2797 days | 2% |
| Dave Willems | 9/10 | 2828 days | 3% |
| Bruce Crombie | 10/10 | 2889 days | 3% |
| Alix Braouezec | 7/10 | 2920 days | 3% |
| Ben Bryant | 10/10 | 2920 days | 3% |
| Quentin Vercamer | 8/10 | 2964 days | 3% |
| Rachel Parker | 10/10 | 2981 days | 3% |
| Julie Boboli | 10/10 | 2981 days | 3% |
| Robin Aitchison | 8/10 | 2981 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2982 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2984 days | 3% |
| Christoph Grubmair | 7/10 | 2995 days | 2% |
| Matt Tribe | 8/10 | 3009 days | 3% |
| Danielle Ingbrigtson | 2/10 | 3040 days | 1% |
| Ivars Šmits | 1/10 | 3040 days | 1% |
| H Q | 10/10 | 3040 days | 3% |
| Richard Buytendijk | 3/10 | 3040 days | 1% |
| Jacquelyn Fili | 10/10 | 3040 days | 3% |
| Asbjorn Osland | 8/10 | 3040 days | 2% |
| Dubrulle | 9/10 | 3059 days | 2% |
| Nathalie | 9/10 | 3064 days | 2% |
| Tom Wouda | 6/10 | 3065 days | 2% |
| Sascha Pohlers | 9/10 | 3071 days | 2% |
| Jennie Holland | 8/10 | 3072 days | 2% |
| Connor Hormell | 9/10 | 3074 days | 2% |
| Rose Guillaume | 9/10 | 3082 days | 2% |
| romain perroches | 7/10 | 3094 days | 2% |
| Soria Chher | 7/10 | 3094 days | 2% |
| Bina Johansson | 10/10 | 3094 days | 2% |
| Marie-Louise Förster | 10/10 | 3101 days | 2% |
| Roberta Peckham | 6/10 | 3101 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3101 days | 2% |
| Margo Bernard | 10/10 | 3101 days | 2% |
| Samuel Michalak | 8/10 | 3108 days | 2% |
| Eveline | 9/10 | 3110 days | 2% |
| Lorant julie | 3/10 | 3132 days | 1% |
| Tara Friel | 10/10 | 3162 days | 2% |
| Ivanova R | 9/10 | 3314 days | 2% |
| Diane T | 8/10 | 3314 days | 2% |
| Sarah van den Bos | 9/10 | 3315 days | 2% |
| Charly | 7/10 | 3319 days | 2% |
| Lorenz Pfisterer | 9/10 | 3326 days | 2% |
| Ardian G | 8/10 | 3326 days | 2% |
| Sophia and Karen | 7/10 | 3328 days | 2% |
| Julia | 10/10 | 3331 days | 2% |
| Helena | 7/10 | 3338 days | 2% |
| Kathryn Nolan | 9/10 | 3339 days | 2% |
| Jonathan Foskett | 8/10 | 3341 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3341 days | 2% |
| Adrien Gaumont | 8/10 | 3342 days | 2% |
| Lewis Whittle | 6/10 | 3356 days | 2% |
| Gerardo Furtado | 10/10 | 3363 days | 2% |
| Eileen Donzal | 10/10 | 3375 days | 2% |
| Naevon Espiritu | 9/10 | 3375 days | 2% |
| Leslie MORSS | 9/10 | 3375 days | 2% |
| Alice and James | 8/10 | 3383 days | 2% |
| Audrey and Max | 8/10 | 3388 days | 2% |
| Lazarela | 10/10 | 3392 days | 2% |
| Mark | 9/10 | 3406 days | 2% |
| Nathaniel Sutherland | 9/10 | 3406 days | 2% |
| alban guffroy | 10/10 | 3406 days | 2% |
| Sabine | 6/10 | 3420 days | 2% |
| Sierra Luciano | 10/10 | 3422 days | 2% |
| Steffen & Steffen | 8/10 | 3423 days | 2% |
| Georgia Coleman | 9/10 | 3427 days | 2% |
| Barra Shields | 7/10 | 3443 days | 2% |
| Vera Hutman | 9/10 | 3467 days | 2% |
| Laryssa Kwoczak | 4/10 | 3467 days | 1% |
| Kate | 9/10 | 3498 days | 2% |
| Liam Challenger | 10/10 | 3528 days | 2% |
| vicki scott | 10/10 | 3559 days | 2% |
| Melissa | 10/10 | 3590 days | 1% |
| Leigh Herman | 10/10 | 3620 days | 1% |
| Dusty D | 9/10 | 3620 days | 1% |
| Stuart Nelson | 10/10 | 3681 days | 1% |
| Emma | 10/10 | 3712 days | 1% |
| Elisa Felising | 10/10 | 3736 days | 1% |
| Sophie Horn | 9/10 | 3771 days | 1% |
| Bram and Laura | 9/10 | 3802 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4046 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4054 days | 1% |
| Mark | 8/10 | 4059 days | 1% |
| Jon Van Wren | 10/10 | 4077 days | 0% |
| daniele pontarin | 9/10 | 4077 days | 0% |
| Kathrin Deichmann | 9/10 | 4082 days | 0% |
| Bex Hyland | 8/10 | 4086 days | 0% |
| Matt Hyland | 8/10 | 4086 days | 0% |
| Marinette | 8/10 | 4089 days | 0% |
| Marinette | 9/10 | 4092 days | 0% |
| Frank Jensen | 8/10 | 4092 days | 0% |
| Antton Vappula | 8/10 | 4095 days | 0% |
| ursula Jaag | 10/10 | 4105 days | 0% |
| Rich Schmidt | 10/10 | 4130 days | 0% |
| David Monks | 10/10 | 4136 days | 0% |
| Cato de Haan | 10/10 | 4136 days | 0% |
| Gemma Woods | 10/10 | 4136 days | 0% |
| Myrte Crucq | 10/10 | 4136 days | 0% |
| Reisender Sohn | 10/10 | 4136 days | 0% |
| Nicolas Trezeguet | 9/10 | 4137 days | 0% |
| Emeline Dupre | 9/10 | 4137 days | 0% |
| G S | 5/10 | 4167 days | 0% |
| Jamie | 10/10 | 4197 days | 0% |
| tim archer | 10/10 | 4197 days | 0% |
| Kevin McEvoy | 10/10 | 4289 days | 0% |
| James Ellis | 10/10 | 4320 days | 0% |
| Aoife | 10/10 | 4381 days | 1% |
| russell hawkins | 10/10 | 4411 days | 1% |
| J Andrews | 6/10 | 4442 days | 1% |
| hector_dan | 10/10 | 4501 days | 1% |
| lewis done | 10/10 | 4501 days | 1% |
| Andrew Wemmer | 8/10 | 4530 days | 1% |
| Julie Lamart | 8/10 | 4541 days | 1% |
| Stevie | 8/10 | 4544 days | 1% |
| Megan Child | 9/10 | 4549 days | 1% |
| erikduinkerken | 9/10 | 4562 days | 1% |
| jerseyjim | 9/10 | 4562 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4793 days | 1% |
| Mark Westebring | 9/10 | 4794 days | 1% |
| Dana Wetzel | 10/10 | 4794 days | 1% |
| Rob Klauer | 9/10 | 4795 days | 1% |
| Val Phillips | 9/10 | 4800 days | 1% |
| Def Fem | 8/10 | 4802 days | 1% |
| Lucy Wilde | 9/10 | 4810 days | 1% |
| Dick Stewart | 9/10 | 4812 days | 1% |
| Harald | 6/10 | 4816 days | 1% |
| Mats Harstedt | 7/10 | 4816 days | 1% |
| Vincent & Lian | 7/10 | 4817 days | 1% |
| Johann Maier | 8/10 | 4820 days | 1% |
| Ozgla | 8/10 | 4820 days | 1% |
| Janicha Blumenthal | 8/10 | 4821 days | 1% |
| Eline Vakentijn | 7/10 | 4821 days | 1% |
| John Forrest | 8/10 | 4821 days | 1% |
| Schertenleib | 6/10 | 4823 days | 1% |
| Lepied | 8/10 | 4823 days | 1% |
| Scott Simpson | 8/10 | 4824 days | 1% |
| Filsack | 8/10 | 4828 days | 1% |
| Renate Rohlin | 8/10 | 4830 days | 1% |
| Sebastian | 8/10 | 4834 days | 1% |
| biddybid | 9/10 | 4867 days | 1% |
| Deirdre Hayes | 8/10 | 4904 days | 1% |
| Bart Goovaerts | 8/10 | 4914 days | 1% |
| Robin van der Linden | 8/10 | 5124 days | 1% |
| Fontvieille | 8/10 | 5125 days | 1% |
| Eric Grant | 8/10 | 5147 days | 1% |
| Becky Edney | 8/10 | 5147 days | 1% |
| Alice Bastiman | 7/10 | 5150 days | 1% |
| Claire Colquhoun | 9/10 | 5160 days | 1% |
| Vanessa Vogel | 7/10 | 5163 days | 1% |
| Melanie Berube | 9/10 | 5164 days | 1% |
| Jim & Rebecca | 9/10 | 5165 days | 1% |
| Canada | 7/10 | 5165 days | 1% |
| jedalton78 | 10/10 | 5173 days | 1% |
| Melanie Gruber | 8/10 | 5174 days | 1% |
| Zenager | 6/10 | 5174 days | 1% |
| Rebecca Stones | 7/10 | 5175 days | 1% |
| Nick Roberts | 8/10 | 5176 days | 1% |
| Hartheib Schmid | 8/10 | 5176 days | 1% |
| Thomas Reidinger | 8/10 | 5187 days | 1% |
| Belony | 8/10 | 5188 days | 1% |
| Sven | 6/10 | 5188 days | 1% |
| Olivia Carvill | 5/10 | 5189 days | 1% |
| Matthias | 9/10 | 5190 days | 1% |
| David and Wendy Lucas | 8/10 | 5190 days | 1% |
| Kris | 8/10 | 5191 days | 1% |
| Leontine van Laar | 8/10 | 5196 days | 1% |
| Calvin Parsons | 9/10 | 5201 days | 1% |
| Jen1804 | 10/10 | 5482 days | 1% |
| John Casey | 8/10 | 5519 days | 1% |
| Sorcha O's | 10/10 | 5519 days | 1% |
| Flora | 8/10 | 5540 days | 1% |
| Carolyn Clark | 5/10 | 5540 days | 1% |
| Tim | 9/10 | 5545 days | 1% |
| Maria Lorentzen | 8/10 | 5545 days | 1% |
| Krause | 8/10 | 5547 days | 1% |
| Thijs Schoemaker | 8/10 | 5552 days | 1% |
| Jackie | 8/10 | 5557 days | 1% |
| hermine Petz | 8/10 | 5560 days | 1% |
| Ulric | 7/10 | 5560 days | 1% |
| Fam Schuijers | 8/10 | 5561 days | 1% |
| Rob | 8/10 | 5564 days | 1% |
| marcoswi | 7/10 | 5572 days | 1% |
| Jens Bo Rykor | 8/10 | 5579 days | 1% |
| Ray | 8/10 | 5612 days | 1% |
| joannaw | 4/10 | 5613 days | 1% |
| florian | 8/10 | 5613 days | 1% |
| Sabrina Bazin | 9/10 | 5636 days | 1% |
| Laura McDaniel | 9/10 | 5636 days | 1% |
| Terry J | 5/10 | 5638 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5651 days | 1% |
| richardh | 8/10 | 5753 days | 1% |
| Philipp | 6/10 | 5867 days | 1% |
| JasminA | 7/10 | 5872 days | 1% |
| jjakkeren | 8/10 | 5872 days | 1% |
| rosil | 10/10 | 5872 days | 1% |
| Heide | 8/10 | 5875 days | 1% |
| Denys | 8/10 | 5877 days | 1% |
| Martina Bumiller | 10/10 | 5877 days | 1% |
| DennisK | 7/10 | 5884 days | 1% |
| LosItaly | 9/10 | 5884 days | 1% |
| Enno Brehm | 7/10 | 5884 days | 1% |
| Graham | 9/10 | 5886 days | 1% |
| AstridVG | 7/10 | 5889 days | 1% |
| Gillian | 8/10 | 5892 days | 1% |
| VenesJ | 9/10 | 5892 days | 1% |
| Silhan | 6/10 | 5892 days | 1% |
| DavidHilton | 7/10 | 5892 days | 1% |
| Mette | 7/10 | 5903 days | 1% |
| Linda | 7/10 | 5904 days | 1% |
| RobC1 | 9/10 | 5907 days | 1% |
| RichardB1 | 8/10 | 5907 days | 1% |
| JoT | 10/10 | 5907 days | 1% |
| RobH | 9/10 | 5908 days | 1% |
| Jows | 7/10 | 5909 days | 1% |
| Eugene | 9/10 | 5914 days | 1% |
| David | 9/10 | 5921 days | 1% |
| Lucy | 9/10 | 5923 days | 1% |
| markus Kieper | 8/10 | 5923 days | 1% |
| markus | 8/10 | 5937 days | 1% |
| Chris | 8/10 | 5940 days | 1% |
| Kathryn | 7/10 | 5940 days | 1% |
| Martha | 8/10 | 5940 days | 1% |
| Martina | 10/10 | 5941 days | 1% |
| Manuela | 10/10 | 5941 days | 1% |
| Andie | 7/10 | 5945 days | 1% |
| alex | 9/10 | 5945 days | 1% |
| Erik | 8/10 | 5945 days | 1% |
| Hans | 8/10 | 5945 days | 1% |
| George | 9/10 | 5949 days | 1% |
| Ten | 8/10 | 5953 days | 1% |
| Mat | 8/10 | 5990 days | 1% |
| Alice | 8/10 | 6006 days | 1% |
| Rowan | 10/10 | 6018 days | 1% |
| abby | 8/10 | 6029 days | 1% |
| maria d | 10/10 | 6115 days | 1% |
| Tim | 10/10 | 6125 days | 1% |
| Klaus Uhl | 10/10 | 6255 days | 1% |
| Phil Connelly | 8/10 | 6264 days | 1% |
| Amanda McCaig | 2/10 | 6268 days | 0% |
| Bethany Webster | 7/10 | 6271 days | 1% |
| Roger and Heather Smith | 10/10 | 6277 days | 1% |
| Kevin | 8/10 | 6357 days | 1% |
| Kate and Dave | 9/10 | 6474 days | 1% |
| Marieke Wilkamp | 8/10 | 6474 days | 1% |
| Stacey | 8/10 | 6582 days | 1% |
| Michael | 8/10 | 6590 days | 1% |
| Sandra | 8/10 | 6596 days | 1% |
| Shirley | 9/10 | 6596 days | 1% |
| Denise | 8/10 | 6596 days | 1% |
| Jill&Ben | 8/10 | 6600 days | 1% |
| Sally | 8/10 | 6600 days | 1% |
| Chatin Perrier | 7/10 | 6609 days | 1% |
| Susan | 9/10 | 6622 days | 1% |
| Lucy | 9/10 | 6635 days | 1% |
| Lucy | 10/10 | 6637 days | 1% |
| Lucy | 8/10 | 6637 days | 1% |
| Dave | 8/10 | 6654 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.16% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 76 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 137 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 134 | -2.12% |
| 135 | -2.13% |
| 136 | -2.15% |
| 137 | -2.16% |
| 138 | -2.18% |
| 139 | -2.20% |
| 140 | -2.21% |
| … | … |
Balancing Adjustment
3.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.