Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Abel Tasman
Valid Reviews
106 Valid Reviews
The Skydive Abel Tasman experience has a total of 112 reviews. There are 106 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 106 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
60% |
| 9/10 | 27 |
|
25% |
| 8/10 | 12 |
|
11% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
94.15% Average
The raw data average (mean) for all the Skydive Abel Tasman valid reviews is 94.15% and is based on 106 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
88 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 106 valid reviews, the experience has 88 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 88 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
52% |
| 9/10 | 27 |
|
31% |
| 8/10 | 12 |
|
14% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.95% Average
The raw data average (mean) for all the Skydive Abel Tasman face-to-face reviews is 92.95% and is based on 88 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vanessa Dobrow | 10/10 | 546 days | 100% |
| D Hahn | 9/10 | 2959 days | 3% |
| Moe Bouchard | 9/10 | 2974 days | 3% |
| Annika Jung | 9/10 | 2991 days | 3% |
| Joel and Flora Holzer | 9/10 | 2996 days | 3% |
| Lianne Ijlst | 9/10 | 2997 days | 3% |
| Max Miehle | 8/10 | 3032 days | 3% |
| Patricia | 10/10 | 3068 days | 3% |
| Alex | 10/10 | 3068 days | 3% |
| Simeon Manz | 8/10 | 3095 days | 2% |
| Chantal Compagner | 9/10 | 3320 days | 2% |
| Matthew Palmer | 10/10 | 3337 days | 2% |
| Ruben Toorwe | 8/10 | 3353 days | 2% |
| Melissa Loose | 9/10 | 3365 days | 2% |
| Amy Neubler | 10/10 | 3367 days | 2% |
| Emil Black Christian | 10/10 | 3371 days | 2% |
| Pernilla Therkildsen | 10/10 | 3371 days | 2% |
| John Hamilton | 6/10 | 3380 days | 1% |
| Thorbeu Scholz | 10/10 | 3392 days | 2% |
| Berith | 7/10 | 3394 days | 2% |
| Maxim Reim | 8/10 | 3399 days | 2% |
| Lisa Huber | 8/10 | 3399 days | 2% |
| Mak Walther | 9/10 | 3702 days | 1% |
| Miriam Burchartz | 10/10 | 3702 days | 1% |
| Katharina Block | 10/10 | 3703 days | 1% |
| Annika Fletemeyer | 10/10 | 3703 days | 1% |
| Maria Schober | 9/10 | 3729 days | 1% |
| Ane Didriksen | 9/10 | 4044 days | 0% |
| Corinne | 9/10 | 4048 days | 0% |
| Christine Helleiner | 9/10 | 4079 days | 0% |
| Marinette | 10/10 | 4090 days | 0% |
| Julia Kallenbach | 10/10 | 4123 days | 0% |
| Anne Schneider | 10/10 | 4142 days | 0% |
| Omri Ifrsh | 10/10 | 4418 days | 1% |
| Linda Mak | 10/10 | 4443 days | 1% |
| Paul Liecke | 9/10 | 4445 days | 1% |
| Stella Thoben | 8/10 | 4445 days | 1% |
| Pink | 10/10 | 4476 days | 1% |
| Johannes Knoepfle | 9/10 | 4477 days | 1% |
| Anja and Katharina | 9/10 | 4542 days | 1% |
| Fam von Hattem | 9/10 | 4545 days | 1% |
| Martin | 10/10 | 4624 days | 1% |
| Sabrina Germany | 9/10 | 4803 days | 1% |
| Malena | 10/10 | 4808 days | 1% |
| Rachel | 10/10 | 4822 days | 1% |
| joerkt13 | 10/10 | 4868 days | 1% |
| John Heal | 9/10 | 4913 days | 1% |
| Nick Secker | 9/10 | 5192 days | 1% |
| Leslie Aldridge | 10/10 | 5195 days | 1% |
| Calvin Parsons | 9/10 | 5202 days | 1% |
| Suz | 10/10 | 5264 days | 1% |
| carmelt | 10/10 | 5417 days | 1% |
| Sarah | 10/10 | 5508 days | 1% |
| Ashley Arnold | 10/10 | 5543 days | 1% |
| Luisa | 10/10 | 5549 days | 1% |
| Gary Ebrig | 10/10 | 5552 days | 1% |
| Amanda Hoff | 10/10 | 5567 days | 1% |
| Anna | 10/10 | 5567 days | 1% |
| cormacharte | 10/10 | 5598 days | 1% |
| Vicki Cashmore | 10/10 | 5641 days | 1% |
| NZJenJen | 10/10 | 5873 days | 1% |
| nashtar_suri | 10/10 | 5890 days | 1% |
| GregL | 10/10 | 5892 days | 1% |
| Micheal | 10/10 | 5904 days | 1% |
| NatakeC | 10/10 | 5907 days | 1% |
| Jason | 8/10 | 5913 days | 1% |
| LucyS | 10/10 | 5914 days | 1% |
| RachaelO | 10/10 | 5923 days | 1% |
| DavidMace | 10/10 | 5929 days | 1% |
| John | 10/10 | 5936 days | 1% |
| Nicole | 9/10 | 5938 days | 1% |
| Tanja | 10/10 | 5938 days | 1% |
| Ashleigh | 9/10 | 5946 days | 1% |
| Eliott Family | 10/10 | 5952 days | 1% |
| VinnyG | 10/10 | 5963 days | 1% |
| RobertaG | 10/10 | 5966 days | 1% |
| Chris Hertz | 10/10 | 5992 days | 1% |
| Theresa | 6/10 | 5996 days | 0% |
| Alice | 10/10 | 6007 days | 1% |
| Katie | 10/10 | 6069 days | 1% |
| Courtney | 10/10 | 6080 days | 1% |
| George Burgas | 8/10 | 6098 days | 1% |
| Sharon Curly | 8/10 | 6106 days | 1% |
| Christina Endicott | 10/10 | 6169 days | 1% |
| Brian Endicott | 10/10 | 6169 days | 1% |
| Georgina Mulligan | 10/10 | 6193 days | 1% |
| Jason Page | 9/10 | 6253 days | 1% |
| Tom | 8/10 | 6257 days | 1% |
| Mikel | 10/10 | 6257 days | 1% |
| RhysP | 10/10 | 6258 days | 1% |
| Renske Tehurne | 8/10 | 6264 days | 1% |
| Sabine | 10/10 | 6264 days | 1% |
| Lizzy | 10/10 | 6265 days | 1% |
| Daniel | 10/10 | 6286 days | 1% |
| Eliase | 10/10 | 6287 days | 1% |
| Andre Obineche | 10/10 | 6313 days | 1% |
| Stephanie | 9/10 | 6314 days | 1% |
| Sandra Gustafson | 10/10 | 6315 days | 1% |
| Mette de Graap | 9/10 | 6315 days | 1% |
| lawrence Walker | 9/10 | 6347 days | 1% |
| Tanja | 8/10 | 6579 days | 1% |
| Linda | 10/10 | 6589 days | 1% |
| JanKovar | 10/10 | 6591 days | 1% |
| LauraMarini | 10/10 | 6598 days | 1% |
| Andreas | 9/10 | 6599 days | 1% |
| Heather | 10/10 | 6610 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 77 days. However the Skydive Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.09% |
| 198 | -3.10% |
| 199 | -3.12% |
| 200 | -3.14% |
| 201 | -3.15% |
| 202 | -3.17% |
| 203 | -3.18% |
| … | … |
Balancing Adjustment
0.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.