Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
20% |
| 9/10 | 54 |
|
22% |
| 8/10 | 76 |
|
31% |
| 7/10 | 31 |
|
13% |
| 6/10 | 18 |
|
7% |
| 5/10 | 6 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
80.62% Average
The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
231 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 231 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
19% |
| 9/10 | 50 |
|
22% |
| 8/10 | 75 |
|
32% |
| 7/10 | 29 |
|
13% |
| 6/10 | 18 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 2 |
|
1% |
80.52% Average
The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Han Li | 9/10 | 3497 days | 100% |
| Alice Ormandy | 8/10 | 3524 days | 95% |
| Sabine Schwandegger | 10/10 | 3584 days | 89% |
| Matthew Long | 7/10 | 3585 days | 81% |
| Patricia | 9/10 | 3822 days | 55% |
| Silvia | 10/10 | 3832 days | 55% |
| Jessica Mackie | 8/10 | 3848 days | 51% |
| Ceri Eaton | 8/10 | 3851 days | 51% |
| Stephan Friedrich | 9/10 | 3863 days | 50% |
| Simon Striegel | 6/10 | 3883 days | 38% |
| Sabine Bergen | 9/10 | 3888 days | 46% |
| Darker | 9/10 | 4227 days | 0% |
| James Betz | 8/10 | 4548 days | 48% |
| Daniel Garcia Dezgado | 8/10 | 4586 days | 48% |
| Nelle Dutilleur | 9/10 | 4623 days | 49% |
| Mathias Butterlin | 10/10 | 4623 days | 50% |
| Hendrik Schanz | 6/10 | 4629 days | 40% |
| Philip Gosemann | 6/10 | 4629 days | 40% |
| i davis | 9/10 | 4728 days | 49% |
| Fjord | 9/10 | 4926 days | 49% |
| Maria Klister | 7/10 | 4926 days | 45% |
| Socea | 6/10 | 4926 days | 40% |
| Jen | 8/10 | 4942 days | 48% |
| Gerard Berote | 8/10 | 4943 days | 48% |
| Karine Scheers | 8/10 | 4943 days | 48% |
| Petr Dvorak | 8/10 | 4948 days | 48% |
| Heinie Pieterse | 10/10 | 4954 days | 50% |
| Johannes Knoepfle | 9/10 | 4976 days | 49% |
| Joroen Borkert | 8/10 | 5019 days | 48% |
| Andrea Wollmann | 9/10 | 5019 days | 49% |
| Hanson | 7/10 | 5024 days | 45% |
| Anne and John | 9/10 | 5031 days | 49% |
| Dio | 9/10 | 5034 days | 49% |
| Doan | 10/10 | 5037 days | 50% |
| Anja and Katharina | 10/10 | 5041 days | 50% |
| maelstrom | 9/10 | 5276 days | 49% |
| Trish V | 9/10 | 5289 days | 49% |
| Philippe Merino | 8/10 | 5298 days | 48% |
| Jill Boruff | 8/10 | 5301 days | 48% |
| Robert Steendijk | 7/10 | 5302 days | 45% |
| Harry Ruys | 9/10 | 5303 days | 49% |
| Tuedi Muggli | 10/10 | 5304 days | 50% |
| Hilbert vanEssen | 8/10 | 5304 days | 48% |
| Tim Germany | 8/10 | 5307 days | 48% |
| Melinda Moir | 8/10 | 5313 days | 48% |
| Stephanie Brueck | 8/10 | 5318 days | 48% |
| Lyn Deavin | 8/10 | 5319 days | 48% |
| Dave Simpson | 10/10 | 5321 days | 50% |
| Nico Welagen | 8/10 | 5322 days | 48% |
| Jop Veldhuis | 9/10 | 5322 days | 49% |
| Tim Gamblen | 9/10 | 5324 days | 49% |
| Jurg Pfaendler | 8/10 | 5324 days | 48% |
| Steve Goodyear | 10/10 | 5328 days | 50% |
| Maria Dietrich | 8/10 | 5331 days | 48% |
| Hooked_on_Travel | 1/10 | 5336 days | 8% |
| Fred Saunders | 10/10 | 5362 days | 50% |
| Graham | 10/10 | 5367 days | 50% |
| Rebecca & Hugh Small | 9/10 | 5408 days | 49% |
| Wolfgang Goggel | 10/10 | 5412 days | 50% |
| Verhahr | 6/10 | 5418 days | 40% |
| Winny Yontworst | 8/10 | 5418 days | 48% |
| Shira | 10/10 | 5641 days | 50% |
| Leroy Dimitri | 10/10 | 5655 days | 50% |
| Bob & Yvonne Myles | 7/10 | 5659 days | 45% |
| Biau | 7/10 | 5660 days | 45% |
| Michael Messuie | 9/10 | 5663 days | 49% |
| Juergen Wolf | 10/10 | 5663 days | 50% |
| Katherine and Pete Smal | 9/10 | 5663 days | 49% |
| Ian & Phyllis | 8/10 | 5665 days | 48% |
| Shirley | 10/10 | 5671 days | 50% |
| Anita Tonks | 8/10 | 5672 days | 48% |
| Jim & Rebecca | 9/10 | 5673 days | 49% |
| Waitson | 10/10 | 5674 days | 50% |
| Diete Rokosch | 10/10 | 5674 days | 50% |
| Verheyen | 10/10 | 5677 days | 50% |
| Henrik Mundbuerg | 10/10 | 5677 days | 50% |
| Gerlach | 6/10 | 5678 days | 40% |
| John Shaw | 7/10 | 5680 days | 45% |
| Simon Vallis | 9/10 | 5692 days | 49% |
| Samuel Prechel | 6/10 | 5693 days | 40% |
| Jochen | 8/10 | 5699 days | 48% |
| Fred West | 8/10 | 5700 days | 48% |
| Lyndell | 10/10 | 5763 days | 50% |
| Siebels Wilke | 9/10 | 5970 days | 49% |
| lindam | 10/10 | 6007 days | 50% |
| Ian Tainsh | 9/10 | 6020 days | 49% |
| johnandgin | 10/10 | 6038 days | 50% |
| Herrmann | 8/10 | 6041 days | 48% |
| Luisa | 7/10 | 6048 days | 45% |
| Mark | 8/10 | 6057 days | 48% |
| Don and Barb | 8/10 | 6059 days | 48% |
| margaret Klawitter | 8/10 | 6059 days | 48% |
| Peter McGain | 8/10 | 6061 days | 48% |
| Leanne Rogan | 10/10 | 6062 days | 50% |
| Brenda | 8/10 | 6063 days | 48% |
| Mrs Russon | 8/10 | 6063 days | 48% |
| parker1 | 8/10 | 6112 days | 48% |
| willemrn | 8/10 | 6113 days | 48% |
| blokzyl | 9/10 | 6117 days | 49% |
| catdonjaime | 10/10 | 6121 days | 50% |
| aniekenm | 8/10 | 6122 days | 48% |
| Jerry | 7/10 | 6128 days | 45% |
| Stefan Lua | 9/10 | 6130 days | 49% |
| Peter Essink | 9/10 | 6130 days | 49% |
| Lothar Riedmann | 9/10 | 6130 days | 49% |
| Susan Marquard | 8/10 | 6132 days | 48% |
| Sibylle Locher | 9/10 | 6136 days | 49% |
| Susanne Santer | 9/10 | 6136 days | 49% |
| Geoff Renshaw | 10/10 | 6139 days | 50% |
| Ruth Kinder | 10/10 | 6158 days | 50% |
| erikc | 7/10 | 6232 days | 45% |
| godineau | 5/10 | 6254 days | 33% |
| AndyEngland | 9/10 | 6360 days | 49% |
| BouterG | 10/10 | 6368 days | 50% |
| Darren Main | 7/10 | 6372 days | 45% |
| Sharon | 9/10 | 6372 days | 49% |
| Conrad Duden | 10/10 | 6372 days | 50% |
| Lauren_D | 8/10 | 6372 days | 48% |
| marianneb | 10/10 | 6372 days | 50% |
| Nick | 10/10 | 6376 days | 50% |
| b_van_reenan | 7/10 | 6378 days | 45% |
| yam | 1/10 | 6384 days | 8% |
| JimM1 | 10/10 | 6384 days | 50% |
| HovingL | 6/10 | 6384 days | 40% |
| Sarah_rae | 8/10 | 6388 days | 48% |
| MundschanGermany | 8/10 | 6388 days | 48% |
| DamienM | 10/10 | 6388 days | 50% |
| Silvia | 10/10 | 6388 days | 50% |
| E.G | 4/10 | 6391 days | 25% |
| Rolf | 4/10 | 6395 days | 25% |
| Ed | 7/10 | 6395 days | 45% |
| Erik | 6/10 | 6395 days | 40% |
| CarolineZ | 6/10 | 6399 days | 40% |
| FloorN | 7/10 | 6399 days | 45% |
| IM | 6/10 | 6404 days | 40% |
| Claudia | 9/10 | 6409 days | 49% |
| Klaus | 8/10 | 6409 days | 48% |
| Michael | 10/10 | 6411 days | 50% |
| NicoleK | 5/10 | 6413 days | 33% |
| KonterR | 5/10 | 6413 days | 33% |
| ElaineE | 1/10 | 6419 days | 8% |
| Tessa | 10/10 | 6423 days | 50% |
| Marcus | 9/10 | 6437 days | 49% |
| Kerim | 7/10 | 6438 days | 45% |
| Hannah | 6/10 | 6438 days | 40% |
| William | 9/10 | 6443 days | 49% |
| Graham | 10/10 | 6444 days | 50% |
| Roberta | 8/10 | 6444 days | 48% |
| Henry | 10/10 | 6445 days | 50% |
| Daryl | 9/10 | 6445 days | 49% |
| Theresa | 10/10 | 6503 days | 50% |
| David | 2/10 | 6547 days | 11% |
| martina | 10/10 | 6570 days | 50% |
| Nynke | 8/10 | 6570 days | 48% |
| Jim Summers | 5/10 | 6620 days | 33% |
| Martin | 8/10 | 6639 days | 48% |
| Anne | 7/10 | 6738 days | 45% |
| Annie | 8/10 | 6742 days | 48% |
| Heather | 9/10 | 6744 days | 49% |
| Dean Field | 10/10 | 6744 days | 50% |
| Jeppe Fischer | 7/10 | 6748 days | 45% |
| Ovin | 8/10 | 6748 days | 48% |
| Camilla | 10/10 | 6748 days | 50% |
| Kristin | 10/10 | 6748 days | 50% |
| Daniela | 9/10 | 6751 days | 49% |
| Thibault | 8/10 | 6751 days | 48% |
| Michelle | 8/10 | 6752 days | 48% |
| Clifford | 9/10 | 6752 days | 49% |
| Klaus Uhl | 10/10 | 6755 days | 50% |
| Mariah | 9/10 | 6756 days | 49% |
| Sam | 9/10 | 6758 days | 49% |
| Jessica Jahn | 8/10 | 6758 days | 48% |
| Rachael Hawson | 10/10 | 6758 days | 50% |
| Bernie | 6/10 | 6758 days | 40% |
| Alan Bellerby | 8/10 | 6758 days | 48% |
| Terri Williams | 8/10 | 6759 days | 48% |
| Jennie Eritsson | 10/10 | 6762 days | 50% |
| Tina Daly | 5/10 | 6764 days | 33% |
| Naomi Horton | 8/10 | 6765 days | 48% |
| Kristine Clemmensen Rotne | 5/10 | 6765 days | 33% |
| George Clark | 8/10 | 6769 days | 48% |
| Ortved | 8/10 | 6769 days | 48% |
| Lisa Tame | 8/10 | 6773 days | 48% |
| Charles Price | 8/10 | 6776 days | 48% |
| Howie | 7/10 | 6784 days | 45% |
| Hanna | 8/10 | 6785 days | 48% |
| Maree | 9/10 | 6785 days | 49% |
| Stefanie | 9/10 | 6785 days | 49% |
| Lisa | 9/10 | 6785 days | 49% |
| Anne Mainwaring | 2/10 | 6791 days | 11% |
| Diane | 8/10 | 6808 days | 48% |
| Debbie | 7/10 | 6808 days | 45% |
| Wayne Best | 8/10 | 6808 days | 48% |
| Assaf Kadury | 9/10 | 6812 days | 49% |
| Warren | 7/10 | 6812 days | 45% |
| Amy | 8/10 | 6812 days | 48% |
| Stephanie | 8/10 | 6813 days | 48% |
| Lisa | 9/10 | 6814 days | 49% |
| Olthof | 8/10 | 6815 days | 48% |
| Maruja | 9/10 | 6815 days | 49% |
| Hans Olthof | 8/10 | 6815 days | 48% |
| Berger | 9/10 | 6819 days | 49% |
| Julia | 10/10 | 6819 days | 50% |
| Kim and Richard | 8/10 | 6820 days | 48% |
| Ad | 7/10 | 6841 days | 45% |
| Daphne | 8/10 | 6848 days | 48% |
| Linda | 9/10 | 6853 days | 49% |
| Frida | 9/10 | 6856 days | 49% |
| Matilde | 7/10 | 6862 days | 45% |
| Tom Clements | 7/10 | 6862 days | 45% |
| Christin | 6/10 | 6862 days | 40% |
| Paulina | 6/10 | 6862 days | 40% |
| Jane Edgar | 8/10 | 6864 days | 48% |
| Wendy Williams | 8/10 | 6864 days | 48% |
| Andy | 7/10 | 7059 days | 45% |
| FrankOosterwijk | 7/10 | 7059 days | 45% |
| Bridgy | 6/10 | 7062 days | 40% |
| Caroline | 7/10 | 7078 days | 45% |
| Claire | 6/10 | 7088 days | 40% |
| George | 9/10 | 7088 days | 49% |
| Jennifer | 7/10 | 7088 days | 45% |
| suzanna | 8/10 | 7088 days | 48% |
| Siobhan | 9/10 | 7088 days | 49% |
| Sebastian | 8/10 | 7090 days | 48% |
| Elaine | 7/10 | 7093 days | 45% |
| Roger&Shirley | 8/10 | 7096 days | 48% |
| JairoGarcia | 8/10 | 7101 days | 48% |
| Martin | 8/10 | 7101 days | 48% |
| Gillian | 7/10 | 7101 days | 45% |
| Helene | 8/10 | 7102 days | 48% |
| AnnaHerbert | 8/10 | 7108 days | 48% |
| Christina | 3/10 | 7108 days | 18% |
| Sophie | 7/10 | 7108 days | 45% |
| Lisa | 6/10 | 7108 days | 40% |
| Pam Rose | 7/10 | 7112 days | 45% |
| Rudi | 10/10 | 7126 days | 50% |
| Jacobien | 8/10 | 7142 days | 48% |
| Lukas | 9/10 | 7148 days | 49% |
| Fiona | 10/10 | 7148 days | 50% |
| GermanTourGroup | 9/10 | 7150 days | 49% |
| Klaus | 8/10 | 7150 days | 48% |
| Rolf Kruger | 2/10 | 7150 days | 11% |
| Geert | 8/10 | 7152 days | 48% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.83% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 83 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.79% |
| 198 | -2.80% |
| 199 | -2.81% |
| 200 | -2.83% |
| 201 | -2.84% |
| 202 | -2.86% |
| 203 | -2.87% |
| … | … |
3.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.