G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
20% |
| 9/10 | 54 |
|
22% |
| 8/10 | 76 |
|
31% |
| 7/10 | 31 |
|
13% |
| 6/10 | 18 |
|
7% |
| 5/10 | 6 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
80.62% Average
The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
231 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 231 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
19% |
| 9/10 | 50 |
|
22% |
| 8/10 | 75 |
|
32% |
| 7/10 | 29 |
|
13% |
| 6/10 | 18 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 2 |
|
1% |
80.52% Average
The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Han Li | 9/10 | 3231 days | 100% |
| Alice Ormandy | 8/10 | 3258 days | 97% |
| Sabine Schwandegger | 10/10 | 3318 days | 93% |
| Matthew Long | 7/10 | 3319 days | 87% |
| Patricia | 9/10 | 3556 days | 71% |
| Silvia | 10/10 | 3566 days | 71% |
| Jessica Mackie | 8/10 | 3582 days | 68% |
| Ceri Eaton | 8/10 | 3585 days | 68% |
| Stephan Friedrich | 9/10 | 3597 days | 68% |
| Simon Striegel | 6/10 | 3617 days | 57% |
| Sabine Bergen | 9/10 | 3622 days | 66% |
| Darker | 9/10 | 3961 days | 36% |
| James Betz | 8/10 | 4282 days | 7% |
| Daniel Garcia Dezgado | 8/10 | 4320 days | 4% |
| Nelle Dutilleur | 9/10 | 4357 days | 1% |
| Mathias Butterlin | 10/10 | 4357 days | 1% |
| Hendrik Schanz | 6/10 | 4363 days | 0% |
| Philip Gosemann | 6/10 | 4363 days | 0% |
| i davis | 9/10 | 4462 days | 44% |
| Fjord | 9/10 | 4660 days | 44% |
| Maria Klister | 7/10 | 4660 days | 41% |
| Socea | 6/10 | 4660 days | 38% |
| Jen | 8/10 | 4676 days | 43% |
| Gerard Berote | 8/10 | 4677 days | 43% |
| Karine Scheers | 8/10 | 4677 days | 43% |
| Petr Dvorak | 8/10 | 4682 days | 43% |
| Heinie Pieterse | 10/10 | 4688 days | 44% |
| Johannes Knoepfle | 9/10 | 4710 days | 44% |
| Joroen Borkert | 8/10 | 4753 days | 43% |
| Andrea Wollmann | 9/10 | 4753 days | 44% |
| Hanson | 7/10 | 4758 days | 41% |
| Anne and John | 9/10 | 4765 days | 44% |
| Dio | 9/10 | 4768 days | 44% |
| Doan | 10/10 | 4771 days | 44% |
| Anja and Katharina | 10/10 | 4775 days | 44% |
| maelstrom | 9/10 | 5010 days | 44% |
| Trish V | 9/10 | 5023 days | 44% |
| Philippe Merino | 8/10 | 5032 days | 43% |
| Jill Boruff | 8/10 | 5035 days | 43% |
| Robert Steendijk | 7/10 | 5036 days | 41% |
| Harry Ruys | 9/10 | 5037 days | 44% |
| Tuedi Muggli | 10/10 | 5038 days | 44% |
| Hilbert vanEssen | 8/10 | 5038 days | 43% |
| Tim Germany | 8/10 | 5041 days | 43% |
| Melinda Moir | 8/10 | 5047 days | 43% |
| Stephanie Brueck | 8/10 | 5052 days | 43% |
| Lyn Deavin | 8/10 | 5053 days | 43% |
| Dave Simpson | 10/10 | 5055 days | 44% |
| Nico Welagen | 8/10 | 5056 days | 43% |
| Jop Veldhuis | 9/10 | 5056 days | 44% |
| Tim Gamblen | 9/10 | 5058 days | 44% |
| Jurg Pfaendler | 8/10 | 5058 days | 43% |
| Steve Goodyear | 10/10 | 5062 days | 44% |
| Maria Dietrich | 8/10 | 5065 days | 43% |
| Hooked_on_Travel | 1/10 | 5070 days | 17% |
| Fred Saunders | 10/10 | 5096 days | 44% |
| Graham | 10/10 | 5101 days | 44% |
| Rebecca & Hugh Small | 9/10 | 5142 days | 44% |
| Wolfgang Goggel | 10/10 | 5146 days | 44% |
| Verhahr | 6/10 | 5152 days | 38% |
| Winny Yontworst | 8/10 | 5152 days | 43% |
| Shira | 10/10 | 5375 days | 44% |
| Leroy Dimitri | 10/10 | 5389 days | 44% |
| Bob & Yvonne Myles | 7/10 | 5393 days | 41% |
| Biau | 7/10 | 5394 days | 41% |
| Michael Messuie | 9/10 | 5397 days | 44% |
| Juergen Wolf | 10/10 | 5397 days | 44% |
| Katherine and Pete Smal | 9/10 | 5397 days | 44% |
| Ian & Phyllis | 8/10 | 5399 days | 43% |
| Shirley | 10/10 | 5405 days | 44% |
| Anita Tonks | 8/10 | 5406 days | 43% |
| Jim & Rebecca | 9/10 | 5407 days | 44% |
| Waitson | 10/10 | 5408 days | 44% |
| Diete Rokosch | 10/10 | 5408 days | 44% |
| Verheyen | 10/10 | 5411 days | 44% |
| Henrik Mundbuerg | 10/10 | 5411 days | 44% |
| Gerlach | 6/10 | 5412 days | 38% |
| John Shaw | 7/10 | 5414 days | 41% |
| Simon Vallis | 9/10 | 5426 days | 44% |
| Samuel Prechel | 6/10 | 5427 days | 38% |
| Jochen | 8/10 | 5433 days | 43% |
| Fred West | 8/10 | 5434 days | 43% |
| Lyndell | 10/10 | 5497 days | 44% |
| Siebels Wilke | 9/10 | 5704 days | 44% |
| lindam | 10/10 | 5741 days | 44% |
| Ian Tainsh | 9/10 | 5754 days | 44% |
| johnandgin | 10/10 | 5772 days | 44% |
| Herrmann | 8/10 | 5775 days | 43% |
| Luisa | 7/10 | 5782 days | 41% |
| Mark | 8/10 | 5791 days | 43% |
| Don and Barb | 8/10 | 5793 days | 43% |
| margaret Klawitter | 8/10 | 5793 days | 43% |
| Peter McGain | 8/10 | 5795 days | 43% |
| Leanne Rogan | 10/10 | 5796 days | 44% |
| Brenda | 8/10 | 5797 days | 43% |
| Mrs Russon | 8/10 | 5797 days | 43% |
| parker1 | 8/10 | 5846 days | 43% |
| willemrn | 8/10 | 5847 days | 43% |
| blokzyl | 9/10 | 5851 days | 44% |
| catdonjaime | 10/10 | 5855 days | 44% |
| aniekenm | 8/10 | 5856 days | 43% |
| Jerry | 7/10 | 5862 days | 41% |
| Stefan Lua | 9/10 | 5864 days | 44% |
| Peter Essink | 9/10 | 5864 days | 44% |
| Lothar Riedmann | 9/10 | 5864 days | 44% |
| Susan Marquard | 8/10 | 5866 days | 43% |
| Sibylle Locher | 9/10 | 5870 days | 44% |
| Susanne Santer | 9/10 | 5870 days | 44% |
| Geoff Renshaw | 10/10 | 5873 days | 44% |
| Ruth Kinder | 10/10 | 5892 days | 44% |
| erikc | 7/10 | 5966 days | 41% |
| godineau | 5/10 | 5988 days | 33% |
| AndyEngland | 9/10 | 6094 days | 44% |
| BouterG | 10/10 | 6102 days | 44% |
| Darren Main | 7/10 | 6106 days | 41% |
| Sharon | 9/10 | 6106 days | 44% |
| Conrad Duden | 10/10 | 6106 days | 44% |
| Lauren_D | 8/10 | 6106 days | 43% |
| marianneb | 10/10 | 6106 days | 44% |
| Nick | 10/10 | 6111 days | 44% |
| b_van_reenan | 7/10 | 6113 days | 41% |
| yam | 1/10 | 6118 days | 17% |
| JimM1 | 10/10 | 6118 days | 44% |
| HovingL | 6/10 | 6118 days | 38% |
| Sarah_rae | 8/10 | 6122 days | 43% |
| MundschanGermany | 8/10 | 6122 days | 43% |
| DamienM | 10/10 | 6122 days | 44% |
| Silvia | 10/10 | 6123 days | 44% |
| E.G | 4/10 | 6126 days | 28% |
| Rolf | 4/10 | 6129 days | 28% |
| Ed | 7/10 | 6129 days | 41% |
| Erik | 6/10 | 6129 days | 38% |
| CarolineZ | 6/10 | 6133 days | 38% |
| FloorN | 7/10 | 6133 days | 41% |
| IM | 6/10 | 6138 days | 38% |
| Claudia | 9/10 | 6143 days | 44% |
| Klaus | 8/10 | 6143 days | 43% |
| Michael | 10/10 | 6146 days | 44% |
| NicoleK | 5/10 | 6147 days | 33% |
| KonterR | 5/10 | 6147 days | 33% |
| ElaineE | 1/10 | 6153 days | 17% |
| Tessa | 10/10 | 6157 days | 44% |
| Marcus | 9/10 | 6171 days | 44% |
| Kerim | 7/10 | 6173 days | 41% |
| Hannah | 6/10 | 6173 days | 38% |
| William | 9/10 | 6178 days | 44% |
| Graham | 10/10 | 6179 days | 44% |
| Roberta | 8/10 | 6179 days | 43% |
| Henry | 10/10 | 6180 days | 44% |
| Daryl | 9/10 | 6180 days | 44% |
| Theresa | 10/10 | 6238 days | 44% |
| David | 2/10 | 6281 days | 19% |
| martina | 10/10 | 6304 days | 44% |
| Nynke | 8/10 | 6304 days | 43% |
| Jim Summers | 5/10 | 6355 days | 33% |
| Martin | 8/10 | 6374 days | 43% |
| Anne | 7/10 | 6472 days | 41% |
| Annie | 8/10 | 6476 days | 43% |
| Heather | 9/10 | 6478 days | 44% |
| Dean Field | 10/10 | 6478 days | 44% |
| Jeppe Fischer | 7/10 | 6482 days | 41% |
| Ovin | 8/10 | 6482 days | 43% |
| Camilla | 10/10 | 6482 days | 44% |
| Kristin | 10/10 | 6482 days | 44% |
| Daniela | 9/10 | 6485 days | 44% |
| Thibault | 8/10 | 6485 days | 43% |
| Michelle | 8/10 | 6486 days | 43% |
| Clifford | 9/10 | 6486 days | 44% |
| Klaus Uhl | 10/10 | 6489 days | 44% |
| Mariah | 9/10 | 6490 days | 44% |
| Sam | 9/10 | 6492 days | 44% |
| Jessica Jahn | 8/10 | 6492 days | 43% |
| Rachael Hawson | 10/10 | 6492 days | 44% |
| Bernie | 6/10 | 6492 days | 38% |
| Alan Bellerby | 8/10 | 6492 days | 43% |
| Terri Williams | 8/10 | 6493 days | 43% |
| Jennie Eritsson | 10/10 | 6496 days | 44% |
| Tina Daly | 5/10 | 6498 days | 33% |
| Naomi Horton | 8/10 | 6499 days | 43% |
| Kristine Clemmensen Rotne | 5/10 | 6499 days | 33% |
| George Clark | 8/10 | 6503 days | 43% |
| Ortved | 8/10 | 6503 days | 43% |
| Lisa Tame | 8/10 | 6507 days | 43% |
| Charles Price | 8/10 | 6510 days | 43% |
| Howie | 7/10 | 6518 days | 41% |
| Hanna | 8/10 | 6519 days | 43% |
| Maree | 9/10 | 6519 days | 44% |
| Stefanie | 9/10 | 6519 days | 44% |
| Lisa | 9/10 | 6519 days | 44% |
| Anne Mainwaring | 2/10 | 6525 days | 19% |
| Diane | 8/10 | 6542 days | 43% |
| Debbie | 7/10 | 6542 days | 41% |
| Wayne Best | 8/10 | 6542 days | 43% |
| Assaf Kadury | 9/10 | 6546 days | 44% |
| Warren | 7/10 | 6546 days | 41% |
| Amy | 8/10 | 6546 days | 43% |
| Stephanie | 8/10 | 6547 days | 43% |
| Lisa | 9/10 | 6548 days | 44% |
| Olthof | 8/10 | 6549 days | 43% |
| Maruja | 9/10 | 6549 days | 44% |
| Hans Olthof | 8/10 | 6549 days | 43% |
| Berger | 9/10 | 6553 days | 44% |
| Julia | 10/10 | 6553 days | 44% |
| Kim and Richard | 8/10 | 6554 days | 43% |
| Ad | 7/10 | 6575 days | 41% |
| Daphne | 8/10 | 6582 days | 43% |
| Linda | 9/10 | 6587 days | 44% |
| Frida | 9/10 | 6590 days | 44% |
| Matilde | 7/10 | 6596 days | 41% |
| Tom Clements | 7/10 | 6596 days | 41% |
| Christin | 6/10 | 6596 days | 38% |
| Paulina | 6/10 | 6596 days | 38% |
| Jane Edgar | 8/10 | 6598 days | 43% |
| Wendy Williams | 8/10 | 6598 days | 43% |
| Andy | 7/10 | 6793 days | 41% |
| FrankOosterwijk | 7/10 | 6793 days | 41% |
| Bridgy | 6/10 | 6796 days | 38% |
| Caroline | 7/10 | 6812 days | 41% |
| Claire | 6/10 | 6822 days | 38% |
| George | 9/10 | 6822 days | 44% |
| Jennifer | 7/10 | 6822 days | 41% |
| suzanna | 8/10 | 6822 days | 43% |
| Siobhan | 9/10 | 6822 days | 44% |
| Sebastian | 8/10 | 6824 days | 43% |
| Elaine | 7/10 | 6827 days | 41% |
| Roger&Shirley | 8/10 | 6830 days | 43% |
| JairoGarcia | 8/10 | 6835 days | 43% |
| Martin | 8/10 | 6835 days | 43% |
| Gillian | 7/10 | 6835 days | 41% |
| Helene | 8/10 | 6836 days | 43% |
| AnnaHerbert | 8/10 | 6842 days | 43% |
| Christina | 3/10 | 6842 days | 23% |
| Sophie | 7/10 | 6842 days | 41% |
| Lisa | 6/10 | 6842 days | 38% |
| Pam Rose | 7/10 | 6846 days | 41% |
| Rudi | 10/10 | 6860 days | 44% |
| Jacobien | 8/10 | 6876 days | 43% |
| Lukas | 9/10 | 6882 days | 44% |
| Fiona | 10/10 | 6882 days | 44% |
| GermanTourGroup | 9/10 | 6884 days | 44% |
| Klaus | 8/10 | 6884 days | 43% |
| Rolf Kruger | 2/10 | 6884 days | 19% |
| Geert | 8/10 | 6886 days | 43% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
3.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.