G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
20% |
| 9/10 | 54 |
|
22% |
| 8/10 | 76 |
|
31% |
| 7/10 | 31 |
|
13% |
| 6/10 | 18 |
|
7% |
| 5/10 | 6 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
80.62% Average
The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
231 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 231 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
19% |
| 9/10 | 50 |
|
22% |
| 8/10 | 75 |
|
32% |
| 7/10 | 29 |
|
13% |
| 6/10 | 18 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 2 |
|
1% |
80.52% Average
The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Han Li | 9/10 | 3313 days | 100% |
| Alice Ormandy | 8/10 | 3340 days | 96% |
| Sabine Schwandegger | 10/10 | 3400 days | 93% |
| Matthew Long | 7/10 | 3401 days | 86% |
| Patricia | 9/10 | 3638 days | 69% |
| Silvia | 10/10 | 3648 days | 69% |
| Jessica Mackie | 8/10 | 3664 days | 66% |
| Ceri Eaton | 8/10 | 3667 days | 66% |
| Stephan Friedrich | 9/10 | 3679 days | 65% |
| Simon Striegel | 6/10 | 3699 days | 55% |
| Sabine Bergen | 9/10 | 3704 days | 63% |
| Darker | 9/10 | 4043 days | 31% |
| James Betz | 8/10 | 4364 days | 0% |
| Daniel Garcia Dezgado | 8/10 | 4402 days | 47% |
| Nelle Dutilleur | 9/10 | 4439 days | 47% |
| Mathias Butterlin | 10/10 | 4439 days | 48% |
| Hendrik Schanz | 6/10 | 4445 days | 41% |
| Philip Gosemann | 6/10 | 4445 days | 41% |
| i davis | 9/10 | 4544 days | 47% |
| Fjord | 9/10 | 4742 days | 47% |
| Maria Klister | 7/10 | 4742 days | 44% |
| Socea | 6/10 | 4742 days | 41% |
| Jen | 8/10 | 4758 days | 47% |
| Gerard Berote | 8/10 | 4759 days | 47% |
| Karine Scheers | 8/10 | 4759 days | 47% |
| Petr Dvorak | 8/10 | 4764 days | 47% |
| Heinie Pieterse | 10/10 | 4770 days | 48% |
| Johannes Knoepfle | 9/10 | 4792 days | 47% |
| Joroen Borkert | 8/10 | 4835 days | 47% |
| Andrea Wollmann | 9/10 | 4835 days | 47% |
| Hanson | 7/10 | 4840 days | 44% |
| Anne and John | 9/10 | 4847 days | 47% |
| Dio | 9/10 | 4850 days | 47% |
| Doan | 10/10 | 4853 days | 48% |
| Anja and Katharina | 10/10 | 4857 days | 48% |
| maelstrom | 9/10 | 5092 days | 47% |
| Trish V | 9/10 | 5105 days | 47% |
| Philippe Merino | 8/10 | 5114 days | 47% |
| Jill Boruff | 8/10 | 5117 days | 47% |
| Robert Steendijk | 7/10 | 5118 days | 44% |
| Harry Ruys | 9/10 | 5119 days | 47% |
| Tuedi Muggli | 10/10 | 5120 days | 48% |
| Hilbert vanEssen | 8/10 | 5120 days | 47% |
| Tim Germany | 8/10 | 5123 days | 47% |
| Melinda Moir | 8/10 | 5129 days | 47% |
| Stephanie Brueck | 8/10 | 5134 days | 47% |
| Lyn Deavin | 8/10 | 5135 days | 47% |
| Dave Simpson | 10/10 | 5137 days | 48% |
| Nico Welagen | 8/10 | 5138 days | 47% |
| Jop Veldhuis | 9/10 | 5138 days | 47% |
| Tim Gamblen | 9/10 | 5140 days | 47% |
| Jurg Pfaendler | 8/10 | 5140 days | 47% |
| Steve Goodyear | 10/10 | 5144 days | 48% |
| Maria Dietrich | 8/10 | 5147 days | 47% |
| Hooked_on_Travel | 1/10 | 5152 days | 18% |
| Fred Saunders | 10/10 | 5178 days | 48% |
| Graham | 10/10 | 5183 days | 48% |
| Rebecca & Hugh Small | 9/10 | 5224 days | 47% |
| Wolfgang Goggel | 10/10 | 5228 days | 48% |
| Verhahr | 6/10 | 5234 days | 41% |
| Winny Yontworst | 8/10 | 5234 days | 47% |
| Shira | 10/10 | 5457 days | 48% |
| Leroy Dimitri | 10/10 | 5471 days | 48% |
| Bob & Yvonne Myles | 7/10 | 5475 days | 44% |
| Biau | 7/10 | 5476 days | 44% |
| Michael Messuie | 9/10 | 5479 days | 47% |
| Juergen Wolf | 10/10 | 5479 days | 48% |
| Katherine and Pete Smal | 9/10 | 5479 days | 47% |
| Ian & Phyllis | 8/10 | 5481 days | 47% |
| Shirley | 10/10 | 5487 days | 48% |
| Anita Tonks | 8/10 | 5488 days | 47% |
| Jim & Rebecca | 9/10 | 5489 days | 47% |
| Waitson | 10/10 | 5490 days | 48% |
| Diete Rokosch | 10/10 | 5490 days | 48% |
| Verheyen | 10/10 | 5493 days | 48% |
| Henrik Mundbuerg | 10/10 | 5493 days | 48% |
| Gerlach | 6/10 | 5494 days | 41% |
| John Shaw | 7/10 | 5496 days | 44% |
| Simon Vallis | 9/10 | 5508 days | 47% |
| Samuel Prechel | 6/10 | 5509 days | 41% |
| Jochen | 8/10 | 5515 days | 47% |
| Fred West | 8/10 | 5516 days | 47% |
| Lyndell | 10/10 | 5579 days | 48% |
| Siebels Wilke | 9/10 | 5786 days | 47% |
| lindam | 10/10 | 5823 days | 48% |
| Ian Tainsh | 9/10 | 5836 days | 47% |
| johnandgin | 10/10 | 5854 days | 48% |
| Herrmann | 8/10 | 5857 days | 47% |
| Luisa | 7/10 | 5864 days | 44% |
| Mark | 8/10 | 5873 days | 47% |
| Don and Barb | 8/10 | 5875 days | 47% |
| margaret Klawitter | 8/10 | 5875 days | 47% |
| Peter McGain | 8/10 | 5877 days | 47% |
| Leanne Rogan | 10/10 | 5878 days | 48% |
| Brenda | 8/10 | 5879 days | 47% |
| Mrs Russon | 8/10 | 5879 days | 47% |
| parker1 | 8/10 | 5928 days | 47% |
| willemrn | 8/10 | 5929 days | 47% |
| blokzyl | 9/10 | 5933 days | 47% |
| catdonjaime | 10/10 | 5937 days | 48% |
| aniekenm | 8/10 | 5938 days | 47% |
| Jerry | 7/10 | 5944 days | 44% |
| Stefan Lua | 9/10 | 5946 days | 47% |
| Peter Essink | 9/10 | 5946 days | 47% |
| Lothar Riedmann | 9/10 | 5946 days | 47% |
| Susan Marquard | 8/10 | 5948 days | 47% |
| Sibylle Locher | 9/10 | 5952 days | 47% |
| Susanne Santer | 9/10 | 5952 days | 47% |
| Geoff Renshaw | 10/10 | 5955 days | 48% |
| Ruth Kinder | 10/10 | 5974 days | 48% |
| erikc | 7/10 | 6048 days | 44% |
| godineau | 5/10 | 6070 days | 36% |
| AndyEngland | 9/10 | 6176 days | 47% |
| BouterG | 10/10 | 6184 days | 48% |
| Darren Main | 7/10 | 6188 days | 44% |
| Sharon | 9/10 | 6188 days | 47% |
| Conrad Duden | 10/10 | 6188 days | 48% |
| Lauren_D | 8/10 | 6188 days | 47% |
| marianneb | 10/10 | 6188 days | 48% |
| Nick | 10/10 | 6192 days | 48% |
| b_van_reenan | 7/10 | 6194 days | 44% |
| yam | 1/10 | 6200 days | 18% |
| JimM1 | 10/10 | 6200 days | 48% |
| HovingL | 6/10 | 6200 days | 41% |
| Sarah_rae | 8/10 | 6204 days | 47% |
| MundschanGermany | 8/10 | 6204 days | 47% |
| DamienM | 10/10 | 6204 days | 48% |
| Silvia | 10/10 | 6204 days | 48% |
| E.G | 4/10 | 6207 days | 31% |
| Rolf | 4/10 | 6210 days | 31% |
| Ed | 7/10 | 6210 days | 44% |
| Erik | 6/10 | 6210 days | 41% |
| CarolineZ | 6/10 | 6215 days | 41% |
| FloorN | 7/10 | 6215 days | 44% |
| IM | 6/10 | 6219 days | 41% |
| Claudia | 9/10 | 6224 days | 47% |
| Klaus | 8/10 | 6224 days | 47% |
| Michael | 10/10 | 6227 days | 48% |
| NicoleK | 5/10 | 6229 days | 36% |
| KonterR | 5/10 | 6229 days | 36% |
| ElaineE | 1/10 | 6235 days | 18% |
| Tessa | 10/10 | 6238 days | 48% |
| Marcus | 9/10 | 6252 days | 47% |
| Kerim | 7/10 | 6254 days | 44% |
| Hannah | 6/10 | 6254 days | 41% |
| William | 9/10 | 6259 days | 47% |
| Graham | 10/10 | 6260 days | 48% |
| Roberta | 8/10 | 6260 days | 47% |
| Henry | 10/10 | 6261 days | 48% |
| Daryl | 9/10 | 6261 days | 47% |
| Theresa | 10/10 | 6319 days | 48% |
| David | 2/10 | 6362 days | 21% |
| martina | 10/10 | 6385 days | 48% |
| Nynke | 8/10 | 6385 days | 47% |
| Jim Summers | 5/10 | 6436 days | 36% |
| Martin | 8/10 | 6455 days | 47% |
| Anne | 7/10 | 6554 days | 44% |
| Annie | 8/10 | 6558 days | 47% |
| Heather | 9/10 | 6560 days | 47% |
| Dean Field | 10/10 | 6560 days | 48% |
| Jeppe Fischer | 7/10 | 6564 days | 44% |
| Ovin | 8/10 | 6564 days | 47% |
| Camilla | 10/10 | 6564 days | 48% |
| Kristin | 10/10 | 6564 days | 48% |
| Daniela | 9/10 | 6567 days | 47% |
| Thibault | 8/10 | 6567 days | 47% |
| Michelle | 8/10 | 6568 days | 47% |
| Clifford | 9/10 | 6568 days | 47% |
| Klaus Uhl | 10/10 | 6571 days | 48% |
| Mariah | 9/10 | 6572 days | 47% |
| Sam | 9/10 | 6574 days | 47% |
| Jessica Jahn | 8/10 | 6574 days | 47% |
| Rachael Hawson | 10/10 | 6574 days | 48% |
| Bernie | 6/10 | 6574 days | 41% |
| Alan Bellerby | 8/10 | 6574 days | 47% |
| Terri Williams | 8/10 | 6575 days | 47% |
| Jennie Eritsson | 10/10 | 6578 days | 48% |
| Tina Daly | 5/10 | 6580 days | 36% |
| Naomi Horton | 8/10 | 6581 days | 47% |
| Kristine Clemmensen Rotne | 5/10 | 6581 days | 36% |
| George Clark | 8/10 | 6585 days | 47% |
| Ortved | 8/10 | 6585 days | 47% |
| Lisa Tame | 8/10 | 6589 days | 47% |
| Charles Price | 8/10 | 6592 days | 47% |
| Howie | 7/10 | 6600 days | 44% |
| Hanna | 8/10 | 6601 days | 47% |
| Maree | 9/10 | 6601 days | 47% |
| Stefanie | 9/10 | 6601 days | 47% |
| Lisa | 9/10 | 6601 days | 47% |
| Anne Mainwaring | 2/10 | 6607 days | 21% |
| Diane | 8/10 | 6624 days | 47% |
| Debbie | 7/10 | 6624 days | 44% |
| Wayne Best | 8/10 | 6624 days | 47% |
| Assaf Kadury | 9/10 | 6628 days | 47% |
| Warren | 7/10 | 6628 days | 44% |
| Amy | 8/10 | 6628 days | 47% |
| Stephanie | 8/10 | 6629 days | 47% |
| Lisa | 9/10 | 6630 days | 47% |
| Olthof | 8/10 | 6631 days | 47% |
| Maruja | 9/10 | 6631 days | 47% |
| Hans Olthof | 8/10 | 6631 days | 47% |
| Berger | 9/10 | 6635 days | 47% |
| Julia | 10/10 | 6635 days | 48% |
| Kim and Richard | 8/10 | 6636 days | 47% |
| Ad | 7/10 | 6657 days | 44% |
| Daphne | 8/10 | 6664 days | 47% |
| Linda | 9/10 | 6669 days | 47% |
| Frida | 9/10 | 6672 days | 47% |
| Matilde | 7/10 | 6678 days | 44% |
| Tom Clements | 7/10 | 6678 days | 44% |
| Christin | 6/10 | 6678 days | 41% |
| Paulina | 6/10 | 6678 days | 41% |
| Jane Edgar | 8/10 | 6680 days | 47% |
| Wendy Williams | 8/10 | 6680 days | 47% |
| Andy | 7/10 | 6875 days | 44% |
| FrankOosterwijk | 7/10 | 6875 days | 44% |
| Bridgy | 6/10 | 6878 days | 41% |
| Caroline | 7/10 | 6894 days | 44% |
| Claire | 6/10 | 6904 days | 41% |
| George | 9/10 | 6904 days | 47% |
| Jennifer | 7/10 | 6904 days | 44% |
| suzanna | 8/10 | 6904 days | 47% |
| Siobhan | 9/10 | 6904 days | 47% |
| Sebastian | 8/10 | 6906 days | 47% |
| Elaine | 7/10 | 6909 days | 44% |
| Roger&Shirley | 8/10 | 6912 days | 47% |
| JairoGarcia | 8/10 | 6917 days | 47% |
| Martin | 8/10 | 6917 days | 47% |
| Gillian | 7/10 | 6917 days | 44% |
| Helene | 8/10 | 6918 days | 47% |
| AnnaHerbert | 8/10 | 6924 days | 47% |
| Christina | 3/10 | 6924 days | 25% |
| Sophie | 7/10 | 6924 days | 44% |
| Lisa | 6/10 | 6924 days | 41% |
| Pam Rose | 7/10 | 6928 days | 44% |
| Rudi | 10/10 | 6942 days | 48% |
| Jacobien | 8/10 | 6958 days | 47% |
| Lukas | 9/10 | 6964 days | 47% |
| Fiona | 10/10 | 6964 days | 48% |
| GermanTourGroup | 9/10 | 6966 days | 47% |
| Klaus | 8/10 | 6966 days | 47% |
| Rolf Kruger | 2/10 | 6966 days | 21% |
| Geert | 8/10 | 6968 days | 47% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
3.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.