G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Sailing Adventures.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Abel Tasman Sailing Adventures
Valid Reviews
84 Valid Reviews
The Abel Tasman Sailing Adventures experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 29 |
|
35% |
| 8/10 | 23 |
|
27% |
| 7/10 | 8 |
|
10% |
| 6/10 | 2 |
|
2% |
| 5/10 | 3 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.76% Average
The raw data average (mean) for all the Abel Tasman Sailing Adventures valid reviews is 84.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
18% |
| 9/10 | 27 |
|
36% |
| 8/10 | 21 |
|
28% |
| 7/10 | 8 |
|
11% |
| 6/10 | 2 |
|
3% |
| 5/10 | 3 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.95% Average
The raw data average (mean) for all the Abel Tasman Sailing Adventures face-to-face reviews is 83.95% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gail Earle | 9/10 | 1755 days | 100% |
| Shay S | 8/10 | 4340 days | 0% |
| Jon Barratt | 9/10 | 4773 days | 18% |
| Rolf Zwahlen | 9/10 | 4774 days | 18% |
| Janse | 8/10 | 5058 days | 18% |
| Richard Maddock | 8/10 | 5059 days | 18% |
| Ute Rogawski | 4/10 | 5063 days | 11% |
| John & Myra Sloan | 9/10 | 5142 days | 18% |
| Mary Banks | 10/10 | 5401 days | 18% |
| Lenny Appel | 9/10 | 5409 days | 18% |
| Nadja | 9/10 | 5423 days | 18% |
| Hannah Watts | 7/10 | 5423 days | 17% |
| Jayne | 9/10 | 5423 days | 18% |
| Tina | 9/10 | 5427 days | 18% |
| Heike Toepelt | 8/10 | 5428 days | 18% |
| Jason Hernandez | 8/10 | 5429 days | 18% |
| Petersen | 10/10 | 5429 days | 18% |
| Georgina Davey | 10/10 | 5433 days | 18% |
| Angela | 9/10 | 5694 days | 18% |
| joycevanb | 8/10 | 5712 days | 18% |
| Kay Beaumont | 10/10 | 5775 days | 18% |
| Johan | 8/10 | 5775 days | 18% |
| Belinda Godhard | 9/10 | 5798 days | 18% |
| liddellfiona | 10/10 | 5832 days | 18% |
| paulj | 10/10 | 5848 days | 18% |
| richelle | 9/10 | 5856 days | 18% |
| Cat Payne | 9/10 | 6020 days | 18% |
| Nikki Turner | 8/10 | 6028 days | 18% |
| AndreaT | 9/10 | 6103 days | 18% |
| TaraD | 8/10 | 6105 days | 18% |
| BiancaA | 8/10 | 6105 days | 18% |
| suet | 9/10 | 6107 days | 18% |
| rosil | 9/10 | 6107 days | 18% |
| Martina Bumiller | 8/10 | 6112 days | 18% |
| DennisK | 7/10 | 6119 days | 17% |
| Torsten | 8/10 | 6126 days | 18% |
| Steve Piluke | 10/10 | 6146 days | 18% |
| Brian | 6/10 | 6147 days | 15% |
| Paul | 8/10 | 6150 days | 18% |
| Christina | 10/10 | 6155 days | 18% |
| Linda Coles | 10/10 | 6166 days | 18% |
| Tasha-Moana Archibald | 10/10 | 6166 days | 18% |
| Freja | 10/10 | 6179 days | 18% |
| Sonja | 7/10 | 6212 days | 17% |
| Karen | 10/10 | 6225 days | 18% |
| Chris Hertz | 9/10 | 6226 days | 18% |
| Abby | 8/10 | 6472 days | 18% |
| Naoko | 9/10 | 6473 days | 18% |
| Jennifer Baulch | 9/10 | 6483 days | 18% |
| Marion | 5/10 | 6487 days | 13% |
| Christian | 8/10 | 6494 days | 18% |
| Steve Burke | 7/10 | 6494 days | 17% |
| Sabine | 10/10 | 6498 days | 18% |
| Greg & Lynette | 10/10 | 6500 days | 18% |
| Roger Repolusk | 8/10 | 6504 days | 18% |
| Simon Mills | 9/10 | 6504 days | 18% |
| Christian Schwerdt | 8/10 | 6508 days | 18% |
| Wanda | 9/10 | 6508 days | 18% |
| Knol | 9/10 | 6508 days | 18% |
| Neil | 8/10 | 6520 days | 18% |
| Emma | 10/10 | 6521 days | 18% |
| Tamzin | 10/10 | 6521 days | 18% |
| Laura | 9/10 | 6543 days | 18% |
| Swen Schroder | 5/10 | 6547 days | 13% |
| Jann Anderssen | 10/10 | 6547 days | 18% |
| Alex | 9/10 | 6549 days | 18% |
| Mette de Graap | 7/10 | 6549 days | 17% |
| Thierry Berdah | 10/10 | 6550 days | 18% |
| Helena | 7/10 | 6550 days | 17% |
| Peter Katafey | 7/10 | 6550 days | 17% |
| Lindsey Woosnam | 9/10 | 6550 days | 18% |
| Bronwyn Gaby | 8/10 | 6553 days | 18% |
| Gail | 9/10 | 6553 days | 18% |
| Willemien | 9/10 | 6599 days | 18% |
| Richard Kindgren | 7/10 | 6599 days | 17% |
| silja tans | 9/10 | 6599 days | 18% |
| David | 5/10 | 6828 days | 13% |
| Heather | 9/10 | 6844 days | 18% |
| Jossy | 8/10 | 6876 days | 18% |
| Italy | 9/10 | 6879 days | 18% |
| Nina | 8/10 | 6879 days | 18% |
| Helen | 8/10 | 6879 days | 18% |
| Colin | 6/10 | 6881 days | 15% |
| Didier | 8/10 | 6881 days | 18% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Sailing Adventures experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Abel Tasman Sailing Adventures experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Sailing Adventures experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
2.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.