Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Marahau Water Taxis.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Abel Tasman Marahau Water Taxis

Valid Reviews

239 Valid Reviews

The Abel Tasman Marahau Water Taxis experience has a total of 240 reviews. There are 239 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 239 valid reviews:

Rating Count Percentage
10/10 71
30%
9/10 61
26%
8/10 68
28%
7/10 35
15%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 1
0%
2/10 1
0%
1/10 1
0%

86.15% Average

The raw data average (mean) for all the Abel Tasman Marahau Water Taxis valid reviews is 86.15% and is based on 239 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

229 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 239 valid reviews, the experience has 229 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 229 face-to-face reviews:

Rating Count Percentage
10/10 67
29%
9/10 59
26%
8/10 67
29%
7/10 34
15%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

86.59% Average

The raw data average (mean) for all the Abel Tasman Marahau Water Taxis face-to-face reviews is 86.59% and is based on 229 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Leanne’s crew 10/10 69 days 100%
Alice 10/10 3083 days 3%
Rohzine 10/10 3286 days 2%
Steve Shaw 10/10 3322 days 2%
Frederik Fuchs 10/10 3359 days 2%
Kenlly 7/10 3589 days 1%
Sophie Kalnymsky 9/10 3622 days 1%
Anna-Lisa Funk 10/10 3658 days 1%
Falko 9/10 3695 days 1%
Inge van Noorf 7/10 4054 days 1%
Julia Schabenberger 9/10 4300 days 0%
Paula Renton 7/10 4308 days 0%
Romina De Hill 8/10 4330 days 0%
Nina Helmling 8/10 4330 days 0%
Max Tetzlaff 8/10 4358 days 0%
Max Grabowski 7/10 4360 days 0%
Julia Kallenbach 10/10 4377 days 0%
Jana Simcikova 10/10 4699 days 1%
David Lee 8/10 4709 days 1%
Kristine and William 7/10 4710 days 1%
Thomas Fischer 10/10 4725 days 1%
Tanja and Pascal 7/10 4727 days 1%
Michal 9/10 4773 days 1%
M Natterser 9/10 4775 days 1%
Fahl 8/10 4786 days 1%
Barbara 10/10 4787 days 1%
Knorr Bracher 10/10 4791 days 1%
Lutz Huuemorder 8/10 4793 days 1%
Dijkshourn 7/10 4793 days 1%
Alex Laidlaw 10/10 4794 days 1%
C Schaap 7/10 4798 days 1%
gareth williams 7/10 4878 days 1%
Monika Kneidl 10/10 5037 days 1%
Jessica Tilly 10/10 5037 days 1%
Andreas Schacke 9/10 5047 days 1%
Jen Sweeting 10/10 5049 days 1%
Carole Carter 9/10 5054 days 1%
J Jmal 10/10 5058 days 1%
Heath 10/10 5058 days 1%
Bernie Rihari 8/10 5062 days 1%
Wil de Kubber 7/10 5067 days 1%
Camp 10/10 5069 days 1%
Webb & Muckelt 7/10 5071 days 1%
Dirk & Marlene 9/10 5074 days 1%
Gerhard Schoenmeubeck 9/10 5074 days 1%
Ken 7/10 5075 days 1%
Markus 8/10 5077 days 1%
C Wardlaw 8/10 5079 days 1%
Re Wardlaw 9/10 5079 days 1%
Rainer Schnell 8/10 5083 days 1%
Domroes 9/10 5083 days 1%
Louis Smit 7/10 5086 days 1%
Sebastian 9/10 5089 days 1%
Mesa Anderson 10/10 5091 days 1%
Fritsche 10/10 5152 days 1%
Sebastian 7/10 5162 days 1%
Berry 10/10 5164 days 1%
Wolter Zigterman 9/10 5169 days 1%
Albert Marshall 9/10 5369 days 1%
Sallie Calvert 9/10 5373 days 1%
Nicky Bell 10/10 5373 days 1%
Ute Janich 9/10 5380 days 1%
Schury 10/10 5399 days 1%
Gerryq Winters 9/10 5399 days 1%
Walker 8/10 5400 days 1%
AJ van Pelt 10/10 5405 days 1%
Nick van de Belt 8/10 5405 days 1%
Prideaux 7/10 5407 days 1%
Bryan & Ineke Beck 7/10 5407 days 1%
Chris Forrest 8/10 5407 days 1%
Jaime Ress 8/10 5408 days 1%
Claudia Jackson and Geoffroy van Roelenbosch 9/10 5411 days 1%
Marianne Swauger 8/10 5411 days 1%
Sophia Kelly 10/10 5412 days 1%
Rens Hemselmans 8/10 5414 days 1%
Mikel Bruijnaers 8/10 5416 days 1%
Maike 10/10 5416 days 1%
Kauzta 10/10 5416 days 1%
Matt Haneline 10/10 5416 days 1%
Maxine Lees 10/10 5418 days 1%
Jim & Suzy Ducker 10/10 5421 days 1%
LandJ 8/10 5428 days 1%
Heini Sutter 10/10 5430 days 1%
Wendy Good 8/10 5430 days 1%
M Theuws 10/10 5430 days 1%
Jeroen 9/10 5431 days 1%
Eva Bock 10/10 5431 days 1%
Hartheib Schmid 10/10 5431 days 1%
Steve Pearce 9/10 5432 days 1%
C P Lawrence 9/10 5432 days 1%
Bucher Weruer 10/10 5432 days 1%
Mark Leeuwenburgh 8/10 5433 days 1%
J Holden 9/10 5434 days 1%
Kuno Eugster 10/10 5436 days 1%
Roger Carpenter 8/10 5440 days 1%
Kimberly St Louis 10/10 5442 days 1%
Laura Hayes 8/10 5443 days 1%
Liz Foxwell-Canning 10/10 5443 days 1%
Faucon 8/10 5443 days 1%
Steve and Kay Unguran 10/10 5444 days 1%
Alexandra 10/10 5445 days 1%
Joanne Byrne 8/10 5445 days 1%
Andy Martin 9/10 5445 days 1%
Daniel Bogdanowitsch 10/10 5447 days 1%
Bettina Mikschi 9/10 5447 days 1%
Derek Dean 8/10 5448 days 1%
Daniel Fischer 9/10 5454 days 1%
Bekema 8/10 5454 days 1%
Andreas 9/10 5455 days 1%
Anne 8/10 5456 days 1%
Sarah Wild 10/10 5456 days 1%
Katny 8/10 5456 days 1%
Beate Godsk 9/10 5456 days 1%
theblack 10/10 5579 days 1%
klokolosh 1/10 5701 days 0%
fetidlobster 2/10 5701 days 0%
Behrenot 8/10 5710 days 1%
edwardasmith 8/10 5732 days 1%
Bjorn Sall 9/10 5774 days 1%
Polil 10/10 5779 days 1%
Jan Lynch 10/10 5780 days 1%
Ina 7/10 5780 days 1%
Mette 9/10 5788 days 1%
Colin Daniels 8/10 5795 days 1%
Doris Resch 8/10 5799 days 1%
Chris & Dawn Humphries 9/10 5800 days 1%
Elisabeth Egerup 10/10 5800 days 1%
Matthiis & Femke 5/10 5800 days 1%
Jim & Ros Stewart 9/10 5800 days 1%
Faurack 8/10 5800 days 1%
Pete H 8/10 5802 days 1%
Harm Kraai 10/10 5802 days 1%
Wanda Lawson 8/10 5802 days 1%
Joseph Borking 9/10 5805 days 1%
Rien Tichelaar 8/10 5806 days 1%
Cheryl Gorman 10/10 5806 days 1%
Wilbert Germ 10/10 5806 days 1%
Christian 8/10 5813 days 1%
Peter Riches 8/10 5813 days 1%
Tanja Titze 10/10 5814 days 1%
JeanOddy 9/10 5815 days 1%
Michael McGuinness 8/10 5815 days 1%
Huber 10/10 5815 days 1%
Robb Howland 9/10 5817 days 1%
emily walters 9/10 5821 days 1%
Paul Frew 8/10 5830 days 1%
Jakob Jurgen 9/10 5835 days 1%
Holliger 8/10 5838 days 1%
Torsten Gehrke 7/10 5838 days 1%
Thomas Signes 7/10 5848 days 1%
marcusba 9/10 5864 days 1%
martinab 9/10 5867 days 1%
pedawrds 10/10 5872 days 1%
Bue Verrept 7/10 5890 days 1%
Thomas 7/10 5890 days 1%
Ines O'Sullivan 9/10 5891 days 1%
Louis Duhaime 7/10 5894 days 1%
Julia May 9/10 5894 days 1%
Katrin Wennin 8/10 5894 days 1%
Roma 9/10 5906 days 1%
Gensen 8/10 5909 days 1%
TillE412 10/10 6112 days 1%
SSheil 10/10 6115 days 1%
HerbertH 8/10 6119 days 1%
RubyJ 3/10 6119 days 1%
Tim_P 8/10 6124 days 1%
LizG 9/10 6125 days 1%
HermannR 10/10 6125 days 1%
Wight 10/10 6125 days 1%
KuzakUSA 9/10 6133 days 1%
LucieG 7/10 6139 days 1%
CharlesG 7/10 6139 days 1%
WinstonH 8/10 6146 days 1%
FiensG 7/10 6146 days 1%
Joel 9/10 6147 days 1%
MauzcoV 7/10 6147 days 1%
Lynn White 9/10 6153 days 1%
Robert 10/10 6158 days 1%
Anneleen 8/10 6158 days 1%
PeterG 7/10 6160 days 1%
NicoleG 7/10 6160 days 1%
Byleveld 8/10 6160 days 1%
ErikaNZ 9/10 6160 days 1%
JoseB 7/10 6161 days 1%
AndrewF78 9/10 6163 days 1%
Sabine 9/10 6164 days 1%
Paul 8/10 6164 days 1%
Boris 10/10 6164 days 1%
S 8/10 6164 days 1%
Frances 8/10 6164 days 1%
Katrina 8/10 6164 days 1%
Jan 9/10 6164 days 1%
Chris 8/10 6167 days 1%
EelcoK 9/10 6169 days 1%
Kristin 9/10 6175 days 1%
Ian 10/10 6175 days 1%
Annemarie 9/10 6178 days 1%
WendyS 10/10 6180 days 1%
SiegfriedL 10/10 6182 days 1%
Ludolph 10/10 6184 days 1%
Camilia 9/10 6189 days 1%
Carla 8/10 6190 days 1%
groenewold 8/10 6191 days 1%
Steven 7/10 6191 days 1%
Gunhild 9/10 6191 days 1%
Danielle 7/10 6192 days 1%
Paul 10/10 6204 days 1%
JulianeH 9/10 6230 days 1%
Loren 8/10 6231 days 1%
Kirsten 10/10 6240 days 1%
David 8/10 6240 days 1%
Jos 7/10 6240 days 1%
Maggie 10/10 6245 days 1%
Anette 9/10 6246 days 1%
Jordi 8/10 6247 days 1%
John B 10/10 6255 days 1%
Lucy 9/10 6257 days 1%
Susan 10/10 6304 days 1%
CollyBob 9/10 6399 days 1%
Ted Sebastian 8/10 6511 days 1%
Wulms 8/10 6511 days 1%
Ben Ackland 8/10 6514 days 1%
Ernie 7/10 6518 days 1%
Guillaume 9/10 6524 days 1%
Hannah Holmes 8/10 6527 days 1%
Gustavo 10/10 6528 days 1%
Sophia 8/10 6540 days 1%
Thomas 8/10 6541 days 1%
Roger & Margaret 10/10 6541 days 1%
Christian Schutte 8/10 6573 days 1%
Meiki 8/10 6574 days 1%
Samantha 10/10 6596 days 1%
Fred and Tim 9/10 6608 days 1%
Abbey 8/10 6611 days 1%
Andreas 7/10 6853 days 1%
John 9/10 6857 days 1%
Chatin Perrier 10/10 6864 days 1%
Reggie 7/10 6893 days 1%
Gabriele Achilles 8/10 7244 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Marahau Water Taxis experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.79% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Abel Tasman Marahau Water Taxis experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Abel Tasman Marahau Water Taxis experience has been adjusted for 39 days. Adjustments are according to the following table.

Days Adjustment
36 -0.73%
37 -0.75%
38 -0.77%
39 -0.79%
40 -0.81%
41 -0.83%
42 -0.85%

Balancing Adjustment

0.96% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.