Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
136 Valid Reviews
The Abel Tasman Kayaks experience has a total of 137 reviews. There are 136 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 136 valid reviews:
The raw data average (mean) for all the Abel Tasman Kayaks valid reviews is 88.24% and is based on 136 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 136 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Abel Tasman Kayaks face-to-face reviews is 88.02% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|steph jewell||10/10||1232 days||4.73||100%|
|Antonia Ellenrieder||5/10||1282 days||3.75||79%|
|Sebastian Bauer||9/10||1567 days||4.08||86%|
|Nathalie Botz||10/10||1567 days||4.08||86%|
|Leisha Saxena||7/10||1572 days||3.7||78%|
|Matt Harris||8/10||1576 days||3.86||81%|
|Molly Bogeberg||10/10||1576 days||4.06||86%|
|Ben Keiser||10/10||1578 days||4.05||86%|
|Stephen Timbu||10/10||1579 days||4.05||86%|
|Johannes Eisel||9/10||1594 days||4.02||85%|
|Alexander Mattea||10/10||1594 days||4.02||85%|
|Cedric Schmidt||9/10||1604 days||4.0||85%|
|Nick Konopka||9/10||1604 days||4.0||85%|
|Annalies Beard||10/10||1607 days||4.0||84%|
|Maike Santelmann||10/10||1615 days||3.98||84%|
|Jaime Suarez||9/10||1619 days||3.97||84%|
|ks ks||8/10||1623 days||3.77||80%|
|Funhui Temp||8/10||1623 days||3.77||80%|
|Timon Flick||10/10||1625 days||3.96||84%|
|Annika Oldenburger||9/10||1668 days||3.88||82%|
|Sophie James||8/10||2039 days||3.0||63%|
|Bram and Laura||6/10||2053 days||2.59||55%|
|Anouck Roudet||9/10||2349 days||2.55||54%|
|Alineet Gautier||10/10||2387 days||2.47||52%|
|Kristian lillieskold||8/10||2387 days||2.35||50%|
|Andy Lloyd||10/10||2418 days||2.41||51%|
|Selina Lott||9/10||2697 days||1.86||39%|
|Valentina Fuchs||9/10||2697 days||1.86||39%|
|Jonas Herrmann||10/10||2697 days||1.86||39%|
|Bev Stott||10/10||2699 days||1.86||39%|
|Bjorn Hedmark||9/10||2704 days||1.85||39%|
|Bill and Noreen||9/10||2719 days||1.82||39%|
|Lauret Stulemeyer||8/10||2771 days||1.63||35%|
|Jackie and Brian||10/10||2775 days||1.71||36%|
|Thibault Bonenfant||4/10||2789 days||1.33||28%|
|Sandra Dirk||8/10||3050 days||1.12||24%|
|Isabel Winkow||9/10||3051 days||1.17||25%|
|Axel Irriger||8/10||3060 days||1.1||23%|
|Daniel & Manuela||9/10||3064 days||1.15||24%|
|Duncan Mallison||9/10||3064 days||1.15||24%|
|Harriet Holm||8/10||3067 days||1.08||23%|
|Aoife Lillis||10/10||3075 days||1.13||24%|
|Magda Savels||7/10||3080 days||1.02||21%|
|Stephanie Wirthlin||9/10||3081 days||1.11||24%|
|Thomas Behy||9/10||3085 days||1.11||23%|
|Chris & Susanna||8/10||3150 days||0.93||20%|
|Jensen Bresbenbeek||6/10||3150 days||0.81||17%|
|Marek Woznica||9/10||3156 days||0.97||20%|
|Johanna Maria Brigitta||9/10||3164 days||0.95||20%|
|Edward Marhi||8/10||3390 days||0.48||10%|
|Alita Smith||4/10||3396 days||0.39||8%|
|Chantal Wendel||8/10||3404 days||0.46||10%|
|Tina Madsen||10/10||3410 days||0.47||10%|
|Koen Vanlede||10/10||3410 days||0.47||10%|
|Laura Malins||10/10||3414 days||0.46||10%|
|Sandra Schulz||10/10||3418 days||0.45||10%|
|Cheryl & Ged Knight||9/10||3420 days||0.45||10%|
|Ann-Katrine & Sille||10/10||3422 days||0.45||9%|
|Rebecca Stones||9/10||3426 days||0.44||9%|
|Danny and Loreen Way||9/10||3440 days||0.41||9%|
|Tim Pfahlert||10/10||3440 days||0.41||9%|
|Chris & Rob||10/10||3721 days||0.0||0%|
|Henrik Hougs||9/10||3797 days||0.0||0%|
|Max Mareen||8/10||3798 days||0.0||0%|
|Ilst De||9/10||3802 days||0.0||0%|
|Jamie Hallifax||9/10||3808 days||0.0||0%|
|Alex Baxter||6/10||3813 days||0.0||0%|
|Antje & Sascha Häusler||10/10||3883 days||0.0||0%|
|Lionel Mouesca||9/10||3891 days||0.0||0%|
|Joanna Harrnon||9/10||4122 days||0.0||0%|
|Rachael Hawson||8/10||4509 days||0.0||0%|
|Eric P||9/10||4542 days||0.0||0%|
|Melissa Steedman||8/10||4562 days||0.0||0%|
|Dick Janssen||9/10||4690 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Abel Tasman Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.