Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
136 Valid Reviews
The Abel Tasman Kayaks experience has a total of 137 reviews. There are 136 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 136 valid reviews:
The raw data average (mean) for all the Abel Tasman Kayaks valid reviews is 88.24% and is based on 136 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 136 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Abel Tasman Kayaks face-to-face reviews is 88.02% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|steph jewell||10/10||1339 days||4.52||100%|
|Antonia Ellenrieder||5/10||1390 days||3.58||79%|
|Sebastian Bauer||9/10||1675 days||3.86||85%|
|Nathalie Botz||10/10||1675 days||3.86||85%|
|Leisha Saxena||7/10||1680 days||3.51||78%|
|Matt Harris||8/10||1684 days||3.65||81%|
|Molly Bogeberg||10/10||1684 days||3.85||85%|
|Ben Keiser||10/10||1686 days||3.84||85%|
|Stephen Timbu||10/10||1687 days||3.84||85%|
|Johannes Eisel||9/10||1702 days||3.81||84%|
|Alexander Mattea||10/10||1702 days||3.81||84%|
|Cedric Schmidt||9/10||1712 days||3.79||84%|
|Nick Konopka||9/10||1712 days||3.79||84%|
|Annalies Beard||10/10||1715 days||3.79||84%|
|Maike Santelmann||10/10||1723 days||3.77||83%|
|Jaime Suarez||9/10||1727 days||3.76||83%|
|ks ks||8/10||1731 days||3.57||79%|
|Funhui Temp||8/10||1731 days||3.57||79%|
|Timon Flick||10/10||1733 days||3.75||83%|
|Annika Oldenburger||9/10||1776 days||3.67||81%|
|Sophie James||8/10||2147 days||2.79||62%|
|Bram and Laura||6/10||2161 days||2.42||53%|
|Anouck Roudet||9/10||2457 days||2.33||52%|
|Alineet Gautier||10/10||2495 days||2.26||50%|
|Kristian lillieskold||8/10||2495 days||2.15||47%|
|Andy Lloyd||10/10||2526 days||2.2||49%|
|Selina Lott||9/10||2805 days||1.65||37%|
|Valentina Fuchs||9/10||2805 days||1.65||37%|
|Jonas Herrmann||10/10||2805 days||1.65||37%|
|Bev Stott||10/10||2807 days||1.65||36%|
|Bjorn Hedmark||9/10||2812 days||1.64||36%|
|Bill and Noreen||9/10||2827 days||1.61||36%|
|Lauret Stulemeyer||8/10||2879 days||1.43||32%|
|Jackie and Brian||10/10||2883 days||1.5||33%|
|Thibault Bonenfant||4/10||2897 days||1.16||26%|
|Sandra Dirk||8/10||3158 days||0.91||20%|
|Isabel Winkow||9/10||3159 days||0.96||21%|
|Axel Irriger||8/10||3168 days||0.9||20%|
|Daniel & Manuela||9/10||3172 days||0.94||21%|
|Duncan Mallison||9/10||3172 days||0.94||21%|
|Harriet Holm||8/10||3175 days||0.88||20%|
|Aoife Lillis||10/10||3183 days||0.91||20%|
|Magda Savels||7/10||3188 days||0.82||18%|
|Stephanie Wirthlin||9/10||3189 days||0.9||20%|
|Thomas Behy||9/10||3193 days||0.89||20%|
|Chris & Susanna||8/10||3258 days||0.73||16%|
|Jensen Bresbenbeek||6/10||3258 days||0.64||14%|
|Marek Woznica||9/10||3264 days||0.76||17%|
|Johanna Maria Brigitta||9/10||3272 days||0.74||16%|
|Edward Marhi||8/10||3498 days||0.28||6%|
|Alita Smith||4/10||3504 days||0.23||5%|
|Chantal Wendel||8/10||3512 days||0.26||6%|
|Tina Madsen||10/10||3518 days||0.26||6%|
|Koen Vanlede||10/10||3518 days||0.26||6%|
|Laura Malins||10/10||3522 days||0.25||6%|
|Sandra Schulz||10/10||3526 days||0.24||5%|
|Cheryl & Ged Knight||9/10||3528 days||0.24||5%|
|Ann-Katrine & Sille||10/10||3530 days||0.23||5%|
|Rebecca Stones||9/10||3534 days||0.23||5%|
|Danny and Loreen Way||9/10||3548 days||0.2||4%|
|Tim Pfahlert||10/10||3548 days||0.2||4%|
|Chris & Rob||10/10||3829 days||0.0||0%|
|Henrik Hougs||9/10||3905 days||0.0||0%|
|Max Mareen||8/10||3906 days||0.0||0%|
|Ilst De||9/10||3910 days||0.0||0%|
|Jamie Hallifax||9/10||3916 days||0.0||0%|
|Alex Baxter||6/10||3921 days||0.0||0%|
|Antje & Sascha Häusler||10/10||3991 days||0.0||0%|
|Lionel Mouesca||9/10||3999 days||0.0||0%|
|Joanna Harrnon||9/10||4230 days||0.0||0%|
|Rachael Hawson||8/10||4617 days||0.0||0%|
|Eric P||9/10||4650 days||0.0||0%|
|Melissa Steedman||8/10||4670 days||0.0||0%|
|Dick Janssen||9/10||4798 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Abel Tasman Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.