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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whale Watch Kaikoura.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Whale Watch Kaikoura

Valid Reviews

679 Valid Reviews

The Whale Watch Kaikoura experience has a total of 682 reviews. There are 679 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 679 valid reviews:

Rating Count Percentage
10/10 170
25%
9/10 175
26%
8/10 148
22%
7/10 97
14%
6/10 40
6%
5/10 24
4%
4/10 9
1%
3/10 8
1%
2/10 4
1%
1/10 4
1%

82.03% Average

The raw data average (mean) for all the Whale Watch Kaikoura valid reviews is 82.03% and is based on 679 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

605 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 679 valid reviews, the experience has 605 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 605 face-to-face reviews:

Rating Count Percentage
10/10 144
24%
9/10 157
26%
8/10 134
22%
7/10 94
16%
6/10 36
6%
5/10 20
3%
4/10 8
1%
3/10 7
1%
2/10 3
0%
1/10 2
0%

81.98% Average

The raw data average (mean) for all the Whale Watch Kaikoura face-to-face reviews is 81.98% and is based on 605 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.27%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Patricia Deeley 10/10 38 days 100%
Lori 9/10 69 days 99%
Lois 1/10 740 days 28%
Jane 10/10 769 days 66%
Annie Penetito 10/10 1410 days 15%
Jean 10/10 2567 days 4%
Penny Mackay 10/10 2748 days 3%
Derek Green 8/10 2960 days 3%
Troels Karlsen 3/10 2990 days 1%
Wilhelm Wiechel 9/10 3036 days 3%
Richard 10/10 3046 days 3%
Michael Holm 9/10 3047 days 3%
Lizzie Edmonds 9/10 3048 days 3%
Ann Teeters 10/10 3296 days 2%
Tomas Kotul 9/10 3318 days 2%
Alan Brown 10/10 3324 days 2%
Wendy 10/10 3330 days 2%
David 10/10 3330 days 2%
Felicity Hughes 10/10 3337 days 2%
Jack Halligan 8/10 3346 days 2%
Sandra Reynders 9/10 3384 days 2%
John Edwards 9/10 3400 days 2%
Alice Frater 8/10 3400 days 2%
Lena 8/10 3419 days 2%
Laura Leoekloek 10/10 3419 days 2%
Lucie Colpin 9/10 3430 days 2%
Niall Regan 9/10 3432 days 2%
Guilhem 7/10 3437 days 2%
Olivier Reculeau 8/10 3633 days 1%
Michael Miehling 6/10 3635 days 1%
Sarah Boettcher 2/10 3636 days 1%
Lisa Haedrich 9/10 3638 days 1%
Alexes D 8/10 3642 days 1%
Sophia and Karen 6/10 3644 days 1%
Susanna Daaike 10/10 3645 days 1%
Benedikt Maus 8/10 3646 days 1%
Leonie Kaufmann 9/10 3646 days 1%
Sarah Dial 9/10 3647 days 1%
Olivier Anciaux 10/10 3655 days 1%
Wendy van Boom 9/10 3655 days 1%
Leonie 9/10 3655 days 1%
Maayke Reidsma 9/10 3655 days 1%
Judith 9/10 3663 days 1%
Dennis Xuereb 8/10 3665 days 1%
Stefan Siegmund 7/10 3674 days 1%
Louise Boje 10/10 3678 days 1%
Marlene Goecke 7/10 3681 days 1%
Lisa 7/10 3685 days 1%
Florian Bellark 7/10 3687 days 1%
Carl 6/10 3689 days 1%
paulmiles 10/10 3690 days 1%
Tamara 6/10 3694 days 1%
Anna Stoehr 9/10 3695 days 1%
Michelle Hoffman 9/10 3697 days 1%
Herman Lubben 10/10 3702 days 1%
Tabea 6/10 3703 days 1%
Chloe Guerillot 8/10 3704 days 1%
Marcus and Claudia 10/10 3706 days 1%
Philip 6/10 3709 days 1%
Livia and Dave 7/10 3710 days 1%
Madita and Lisann 5/10 3737 days 1%
Julie 10/10 3737 days 1%
Roman and Liz 8/10 3740 days 1%
Georgia Coleman 8/10 3743 days 1%
Corrie Medinea 6/10 3746 days 1%
Iker Peeters 9/10 3753 days 1%
Lenka Korinkova 10/10 4015 days 1%
Jiri Benda 10/10 4015 days 1%
Fides 10/10 4018 days 1%
Christoph 9/10 4018 days 1%
Peter Beeloo 8/10 4027 days 1%
Chris Hindley 9/10 4086 days 1%
Frank Wijnands 8/10 4099 days 1%
Dieter Schmees 8/10 4099 days 1%
Sophie James 7/10 4104 days 0%
Hubert Schmid 9/10 4172 days 0%
Claudia de Winter 9/10 4364 days 0%
Lilli Erni 9/10 4371 days 0%
Jonas Hessel 8/10 4390 days 1%
Bex Hyland 10/10 4402 days 1%
Matt Hyland 10/10 4402 days 1%
Jennifer Garner 10/10 4406 days 1%
Wayne Schist 8/10 4416 days 1%
Sarah 10/10 4417 days 1%
Mike Majnik 10/10 4417 days 1%
James Turnbull 9/10 4417 days 1%
Danni Turnbull 9/10 4417 days 1%
David Krasner 10/10 4418 days 1%
Bill 7/10 4419 days 1%
Saskia 5/10 4419 days 1%
Becky Davis 10/10 4420 days 1%
Yasmin Anweiler 10/10 4421 days 1%
Sue Eastwood 8/10 4421 days 1%
Paul Wallace 7/10 4427 days 1%
Sanne Sprogoe Borgaa 8/10 4433 days 1%
Johanna Bak 7/10 4440 days 1%
Evyatar Karni 7/10 4455 days 1%
Steve Warren 10/10 4544 days 1%
Vicki Radford-Bray 10/10 4544 days 1%
David Restell 10/10 4636 days 1%
Mark Wiggington 8/10 4721 days 1%
Neil Beckett 9/10 4727 days 1%
Jitka Krejcova 7/10 4744 days 1%
Michal Sturma 7/10 4744 days 1%
Christofer Tonn 7/10 4744 days 1%
Gerard Berote 7/10 4759 days 1%
Karine Scheers 8/10 4759 days 1%
Michael Walker 9/10 4760 days 1%
Lorraine Walker 8/10 4760 days 1%
Francois Marchar 5/10 4768 days 1%
Lars Schulz 9/10 4773 days 1%
Cherlyn Chong 10/10 4786 days 1%
susan savage 9/10 4786 days 1%
battum 80 8/10 4786 days 1%
Jonathan Meun 9/10 4788 days 1%
Sandra and Thomas 10/10 4836 days 1%
Jan 7/10 4836 days 1%
Steve Douthwaite 10/10 4837 days 1%
Ramon Keller 9/10 4838 days 1%
David and Sally Wallis 6/10 4839 days 1%
Urs Kloter 8/10 4839 days 1%
Jackie and Brian 8/10 4840 days 1%
Brian Howe 10/10 4841 days 1%
Sasha and Sandra Bonavia 9/10 4848 days 1%
Innes Martin 4/10 4852 days 1%
Alexander Klein 9/10 4852 days 1%
Reinhard Stahl 10/10 4853 days 1%
Reinhard Stahl 10/10 4853 days 1%
Reijans 9/10 4854 days 1%
Erik Funk 7/10 4855 days 1%
roos wubben 9/10 4864 days 1%
Ton Franke 7/10 4864 days 1%
Jenben 8/10 4878 days 1%
lavonc 1/10 4878 days 0%
gareth williams 10/10 4939 days 1%
Sander Heike 10/10 5095 days 1%
Robin Sable 10/10 5104 days 1%
Mr and Mrs White 7/10 5105 days 1%
Marc Schmiedily 1/10 5109 days 0%
James Huntzinger 9/10 5114 days 1%
Clausen 2/10 5116 days 0%
J Jmal 10/10 5119 days 1%
Johannes OBerlin 7/10 5120 days 1%
Fritschi 8/10 5125 days 1%
Daniel Patricia 4/10 5126 days 1%
Denise & Maciej Holzer 9/10 5127 days 1%
Wil de Kubber 8/10 5128 days 1%
Robert 9/10 5129 days 1%
Brasier 9/10 5129 days 1%
Martin Beuker 9/10 5129 days 1%
Jeltje 8/10 5132 days 1%
Rick Moth 10/10 5132 days 1%
Barbara 3/10 5133 days 1%
Inge & Erik 10/10 5133 days 1%
Josef 10/10 5133 days 1%
Seiler 10/10 5133 days 1%
Lyn Deavin 8/10 5135 days 1%
Johanna & Catrin 10/10 5135 days 1%
Orlando 9/10 5135 days 1%
Sandra Andersen 7/10 5135 days 1%
Sabine 9/10 5135 days 1%
Preben vil Helmsen 10/10 5135 days 1%
Kolen 8/10 5135 days 1%
Marie 7/10 5136 days 1%
Peter Wall 10/10 5136 days 1%
Jim Addicott 10/10 5136 days 1%
Dominique 9/10 5136 days 1%
Gerrit & Martina 8/10 5137 days 1%
Peter Putz 10/10 5137 days 1%
Rikke & Trine Bundgaard 9/10 5137 days 1%
Gabriele Wendt 7/10 5137 days 1%
Houter 8/10 5137 days 1%
Astrid Boon 8/10 5137 days 1%
Stephanie Kohlmann 9/10 5137 days 1%
Peter Aertssen 8/10 5138 days 1%
Alan Findlay 9/10 5138 days 1%
Schertenleib 8/10 5139 days 1%
Siegfried Krueger 10/10 5139 days 1%
Janse 9/10 5139 days 1%
Christian Apfel 8/10 5140 days 1%
Aled 8/10 5141 days 1%
Fiona Finke 8/10 5143 days 1%
R Seiferling 10/10 5144 days 1%
Elizabeth Gardner 9/10 5144 days 1%
Filsack 7/10 5144 days 1%
Brian Frost 10/10 5146 days 1%
Frank Waskikowski 10/10 5146 days 1%
Stephanie Wirthlin 8/10 5146 days 1%
Andreas Kristiansen 8/10 5146 days 1%
Jessica Lane 5/10 5149 days 1%
Hugo ten Brink 7/10 5150 days 1%
Thomas Behy 8/10 5150 days 1%
Frank & Julia 10/10 5151 days 1%
Dugald McCallum 9/10 5151 days 1%
Cick Pouw 7/10 5151 days 1%
Marie Frank 10/10 5152 days 1%
Colin Jenkins 7/10 5163 days 1%
Monika & Roger 9/10 5165 days 1%
littlebear 10/10 5183 days 1%
FlyKiwiFly 9/10 5183 days 1%
Barsch, Arwed & Gertrud 10/10 5183 days 1%
Dorthe 8/10 5215 days 1%
Steve & Maggie 8/10 5215 days 1%
Peter, Noelle & Susanne 7/10 5217 days 1%
deJong 8/10 5218 days 1%
Kai 10/10 5220 days 1%
Les and Carole Savins 8/10 5220 days 1%
Bernhard & Brigitte Gosch 9/10 5221 days 1%
Moniek Roelots 8/10 5221 days 1%
Steve Eley 9/10 5223 days 1%
Berry 10/10 5225 days 1%
Cornelis 9/10 5228 days 1%
David & Audrey 9/10 5229 days 1%
Jory Singer 4/10 5229 days 1%
Rudlinger 5/10 5231 days 1%
Eveline Mestrom 7/10 5234 days 1%
Tamara 6/10 5244 days 1%
elise1987 5/10 5275 days 1%
MaggieYChaChi 9/10 5305 days 1%
cruisysue 5/10 5336 days 1%
dnigolian 9/10 5336 days 1%
GenH 8/10 5428 days 1%
Jasmin Loeffler 10/10 5434 days 1%
Andreas Heyer 10/10 5440 days 1%
Petra 10/10 5452 days 1%
Edward Marhi 5/10 5455 days 1%
Jon_and_Family 9/10 5458 days 1%
Jennifer Holloway 7/10 5463 days 1%
Jill 9/10 5464 days 1%
Ken Jones 9/10 5464 days 1%
Sebastian Wiesinger 7/10 5469 days 1%
Adi Leheucel 6/10 5470 days 1%
Stefanie 1/10 5472 days 0%
Julia 8/10 5472 days 1%
Marianne Swauger 8/10 5472 days 1%
Berger 10/10 5473 days 1%
Werner and Rita 6/10 5473 days 1%
Judith 8/10 5475 days 1%
Richard Dudfield 9/10 5475 days 1%
Robin Smith 10/10 5475 days 1%
Pfleidere 9/10 5476 days 1%
Karin Kueng 9/10 5477 days 1%
Beth and Daisy 7/10 5477 days 1%
Mark Walker 9/10 5477 days 1%
Bette Eh 10/10 5478 days 1%
John Cullin 10/10 5479 days 1%
Tim 9/10 5479 days 1%
Kornelia Kirf 7/10 5479 days 1%
Nathalie Verzeletti 3/10 5479 days 1%
Leanne Shepherd 9/10 5481 days 1%
Zoe Nash 8/10 5481 days 1%
Mary Banks 10/10 5482 days 1%
Michael Long 9/10 5482 days 1%
Schweisshelm 7/10 5483 days 1%
Chris & Anne Pearson 8/10 5483 days 1%
Aln 9/10 5483 days 1%
Katherine Forward 9/10 5483 days 1%
Susan Herd 10/10 5484 days 1%
Cheryl & Ged Knight 9/10 5485 days 1%
Jacob Nube 9/10 5485 days 1%
Graham Jones 9/10 5486 days 1%
Bartl 10/10 5487 days 1%
Simon Vickers 8/10 5488 days 1%
Michael Assfalg 10/10 5488 days 1%
Pein van Nosrt 9/10 5488 days 1%
K Wallis 7/10 5488 days 1%
Ebi & Beate 9/10 5489 days 1%
Barnhoorh 7/10 5489 days 1%
A Dekker 8/10 5489 days 1%
Julie Pasquignon 9/10 5490 days 1%
David Parli 8/10 5490 days 1%
Gerhard 9/10 5490 days 1%
Ross Salisbury 9/10 5491 days 1%
Ini & Cees 7/10 5491 days 1%
Kip 10/10 5491 days 1%
Hartwig 8/10 5491 days 1%
Gert Vogelaers 8/10 5492 days 1%
Kasia Robshaw 9/10 5493 days 1%
Derek Puplett 9/10 5493 days 1%
Marcus 6/10 5494 days 1%
John Shaw 9/10 5496 days 1%
Josef & Christine Evers 9/10 5498 days 1%
Flueckiger 10/10 5498 days 1%
Richard Brijs 9/10 5500 days 1%
Agnes McMillan 10/10 5501 days 1%
Charlie 10/10 5503 days 1%
John Brand 9/10 5503 days 1%
Belony 9/10 5504 days 1%
Martin Current 7/10 5504 days 1%
Jansen 7/10 5504 days 1%
Hartmut Vogt 6/10 5505 days 1%
Emma Edis-Bates 7/10 5505 days 1%
Danny and Loreen Way 6/10 5505 days 1%
Hvid 10/10 5505 days 1%
James Jackson 10/10 5507 days 1%
Cheryl 7/10 5507 days 1%
Philippa Waters 9/10 5507 days 1%
Rolf Homeyer 10/10 5508 days 1%
Roy Seymour 10/10 5508 days 1%
Karo Janke 9/10 5508 days 1%
Mark Aarts 9/10 5508 days 1%
Nicole 8/10 5508 days 1%
Robert Smith 10/10 5508 days 1%
Dennis & Claudia 9/10 5509 days 1%
Leontien Holster 8/10 5509 days 1%
Dave and Lin Mungham 10/10 5510 days 1%
Jason Hernandez 8/10 5510 days 1%
Alan & Gill Geach 8/10 5511 days 1%
Friedli Manuela 8/10 5512 days 1%
Claus Olsen 10/10 5512 days 1%
Kiefer Osterrieder 8/10 5512 days 1%
Kay and Colin Yendole 10/10 5513 days 1%
Helen Gilbertson 6/10 5516 days 1%
Wallet 9/10 5516 days 1%
Dyson 9/10 5548 days 1%
hendrik king 8/10 5548 days 1%
English_Mark 9/10 5579 days 1%
RonRon 9/10 5579 days 1%
allesca 10/10 5609 days 1%
Andrew Hammond 9/10 5640 days 1%
Mary Van 10/10 5670 days 1%
JimBradshaw 6/10 5732 days 1%
Gunther 9/10 5767 days 1%
Jon van Hanten 7/10 5779 days 1%
Haley & Jason 9/10 5786 days 1%
Kevin & Chris 8/10 5787 days 1%
koster 7/10 5788 days 1%
Stephan Imartina 5/10 5789 days 1%
rinusm 9/10 5790 days 1%
Jane and Dave 10/10 5790 days 1%
Candyfloss 10/10 5793 days 1%
travelbunnyadventures 7/10 5793 days 1%
stutterheim 10/10 5828 days 1%
Victoria Slater 7/10 5828 days 1%
Hans and Astrid 10/10 5831 days 1%
Wyss A 9/10 5835 days 1%
Birgit Farwig 8/10 5835 days 1%
Stefan Scheiterlein 10/10 5836 days 1%
Schumacher 10/10 5841 days 1%
Stephen & Emma 8/10 5841 days 1%
Matthias & Ceristiane 10/10 5841 days 1%
OMPA 10/10 5842 days 1%
Ingrid Zell 6/10 5845 days 1%
Tim Smith 9/10 5845 days 1%
David B 9/10 5849 days 1%
P.C Kool 6/10 5849 days 1%
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Dietmar Gans 6/10 5854 days 1%
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Angela 10/10 5855 days 1%
David Morton 8/10 5856 days 1%
Colin Daniels 10/10 5856 days 1%
Johan 6/10 5856 days 1%
jongejan 8/10 5860 days 1%
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Faurack 9/10 5861 days 1%
David 10/10 5861 days 1%
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Denecke Thorsten 5/10 5863 days 1%
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Marco 9/10 5870 days 1%
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Karsten 10/10 5876 days 1%
Brenda Brelinski 9/10 5876 days 1%
Vincente Garrido 8/10 5877 days 1%
Faller 2/10 5877 days 0%
Viktor Jeliner 10/10 5878 days 1%
Hanz 8/10 5878 days 1%
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cees juffermans 9/10 5895 days 1%
Marian Demients-deJongh 7/10 5895 days 1%
Annemiek and Rianne 6/10 5895 days 1%
Norbert Hainz 9/10 5895 days 1%
Lynette Sal 7/10 5898 days 1%
EA Anders 7/10 5899 days 1%
Mr & Mrs Sage 10/10 5899 days 1%
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Honeymooners 9/10 5913 days 1%
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Pat 7/10 6211 days 1%
Mike 2/10 6212 days 0%
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lenam 6/10 6236 days 1%
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Bernd 3/10 6261 days 1%
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Grace 10/10 6292 days 1%
Peter 9/10 6300 days 1%
Chris Willsher 8/10 6302 days 1%
Watermann 9/10 6305 days 1%
Sofie 9/10 6305 days 1%
Christian 9/10 6306 days 1%
Julia 8/10 6318 days 1%
Theresa 7/10 6319 days 1%
Bernhard 7/10 6320 days 1%
Mary 8/10 6322 days 1%
new_zealand 10/10 6325 days 1%
Stephanie Schikora 10/10 6331 days 1%
Hanna 7/10 6333 days 1%
nsmith 10/10 6340 days 1%
Lorna 8/10 6352 days 1%
Helen 8/10 6352 days 1%
Paul 9/10 6355 days 1%
Celina 8/10 6362 days 1%
Emilie 10/10 6362 days 1%
Robin 10/10 6378 days 1%
Rebecca Smith 10/10 6403 days 1%
Marie 7/10 6406 days 1%
dani smith 10/10 6407 days 1%
Lisette Snippe 6/10 6420 days 1%
Wilf Smith 10/10 6432 days 1%
Sue Stewart 10/10 6438 days 1%
Tim 9/10 6440 days 1%
Martin 7/10 6455 days 1%
Rhys Howell 8/10 6522 days 1%
Helen 4/10 6538 days 1%
Anke 3/10 6538 days 1%
Toni Keown 8/10 6543 days 1%
Ben 9/10 6559 days 1%
Franz 10/10 6559 days 1%
Camilla 10/10 6564 days 1%
John 10/10 6564 days 1%
Chris 9/10 6565 days 1%
Rob Poels 8/10 6565 days 1%
Thibault 8/10 6567 days 1%
Benjamin Throk 8/10 6567 days 1%
Daniel 10/10 6568 days 1%
Stuart Bartram 8/10 6571 days 1%
Yayami Kimura 10/10 6571 days 1%
Mariah 5/10 6572 days 1%
Mikel 9/10 6572 days 1%
Richard 8/10 6572 days 1%
Sam 8/10 6574 days 1%
Ben Ackland 10/10 6575 days 1%
River 7/10 6577 days 1%
Maria Fahlander 10/10 6578 days 1%
Kathrin 10/10 6579 days 1%
Klaus 9/10 6579 days 1%
Jo and Tony 9/10 6580 days 1%
Phil Connelly 8/10 6580 days 1%
Anja 10/10 6581 days 1%
Ellie 10/10 6581 days 1%
Sanne 10/10 6581 days 1%
Volders 9/10 6581 days 1%
Aharon 10/10 6586 days 1%
Carola 5/10 6587 days 1%
David Buckley 9/10 6588 days 1%
Claire Masling 7/10 6588 days 1%
Sally and David Wallis 5/10 6588 days 1%
Christian Schwerdt 9/10 6589 days 1%
Lisa Tame 7/10 6589 days 1%
Sabine Feiner 10/10 6593 days 1%
Erwin de Kleijn 5/10 6593 days 1%
Vaclaf 5/10 6599 days 1%
Katharina 6/10 6600 days 1%
Carla 8/10 6600 days 1%
Jim Curley 10/10 6600 days 1%
Claas 7/10 6601 days 1%
Thomas 9/10 6602 days 1%
Reina Lohaye 8/10 6603 days 1%
John Howlett 10/10 6604 days 1%
paulonline 8/10 6606 days 1%
Vicki Cook 9/10 6615 days 1%
Bex 6/10 6615 days 1%
Rebekah Holbrook 10/10 6616 days 1%
Simon Chettleburgh 9/10 6616 days 1%
Carola Haaparinne 10/10 6616 days 1%
sandy 5/10 6628 days 1%
Van Hoof 8/10 6628 days 1%
Stephanie Jones 8/10 6628 days 1%
Tim 8/10 6628 days 1%
Sandra Gustafson 5/10 6630 days 1%
Alex 4/10 6630 days 1%
Nick and Barbara 10/10 6631 days 1%
Maruja 7/10 6631 days 1%
Kara Della Groce 10/10 6634 days 1%
Rob 8/10 6635 days 1%
Julian Kleyn 9/10 6636 days 1%
Patrick 9/10 6636 days 1%
Martin Wright 6/10 6636 days 1%
Andrew Purdam 9/10 6644 days 1%
Janina 10/10 6657 days 1%
Elaine Sadler 9/10 6663 days 1%
Margaret 10/10 6665 days 1%
Frida 7/10 6672 days 1%
Juliana 3/10 6673 days 1%
Ed van Dael 5/10 6680 days 1%
Killerblow 9/10 6685 days 1%
Kate and Dave 8/10 6790 days 1%
Rene Schotvanger 9/10 6790 days 1%
Andy Chapman 8/10 6790 days 1%
Julie 9/10 6874 days 1%
Andrew 7/10 6875 days 1%
Caroline 10/10 6894 days 1%
Lauren 7/10 6895 days 1%
JanKovar 5/10 6906 days 1%
Michael 8/10 6906 days 1%
Sebastian 9/10 6906 days 1%
Phillipe 7/10 6906 days 1%
Stefan 9/10 6909 days 1%
Shin 9/10 6911 days 1%
Sophie 6/10 6911 days 1%
Paul 8/10 6911 days 1%
Hazel 7/10 6912 days 1%
Beth 9/10 6915 days 1%
Martjn 8/10 6916 days 1%
Paul Yacoumis 7/10 6916 days 1%
Magnus 7/10 6918 days 1%
Fred 8/10 6918 days 1%
Kathryn 9/10 6921 days 1%
Raul 8/10 6923 days 1%
Janneke 10/10 6925 days 1%
Chatin Perrier 6/10 6925 days 1%
Sue Robertson 10/10 6927 days 1%
Denise Nick 9/10 6927 days 1%
Mike 9/10 6930 days 1%
Fenke 8/10 6930 days 1%
Michael 4/10 6930 days 1%
Hanneke 8/10 6932 days 1%
Jutte 6/10 6932 days 1%
Elke 6/10 6943 days 1%
Delgroot 8/10 6946 days 1%
ranker_110 9/10 6946 days 1%
Danyel 8/10 6948 days 1%
Manfred 10/10 6951 days 1%
Lucy 7/10 6951 days 1%
Helle 7/10 6953 days 1%
John 7/10 6953 days 1%
Loic 8/10 6953 days 1%
Jossy 8/10 6957 days 1%
Jensen 8/10 6958 days 1%
Johanne 5/10 6964 days 1%
Fiona 10/10 6964 days 1%
Gordon 7/10 6965 days 1%
frank 9/10 6965 days 1%
Deirdre 8/10 6966 days 1%
Sue 9/10 6966 days 1%
Kate&Steve Jones 10/10 6966 days 1%
Hermann 10/10 6967 days 1%
Ian 8/10 6970 days 1%
Sharon 4/10 7284 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whale Watch Kaikoura experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.44% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Whale Watch Kaikoura experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whale Watch Kaikoura experience has been adjusted for 22 days. Adjustments are according to the following table.

Days Adjustment
… …
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
… …

Balancing Adjustment

1.86% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.