Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Recreation.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Alpine Recreation

Valid Reviews

139 Valid Reviews

The Alpine Recreation experience has a total of 139 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 104
75%
9/10 24
17%
8/10 10
7%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

96.33% Average

The raw data average (mean) for all the Alpine Recreation valid reviews is 96.33% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

7 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 7 face-to-face reviews:

Rating Count Percentage
10/10 2
29%
9/10 3
43%
8/10 2
29%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Alpine Recreation face-to-face reviews is 90.00% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.35%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
A. Mullins 10/10 13 days 99.97 100%
David Mansel 10/10 318 days 83.98 84%
Ash S 10/10 381 days 77.0 77%
Louis Manley 10/10 410 days 73.36 73%
Andrew Isb 10/10 440 days 69.32 69%
Alex Jenner 10/10 501 days 60.23 60%
Annie Wang 10/10 529 days true 55.66 56%
Mark Geyle 10/10 532 days 55.15 55%
Oliver Keaveney 10/10 532 days 55.15 55%
Richard Everingham 9/10 591 days 45.25 45%
Michelle Martin 10/10 591 days 45.25 45%
Matt McGilton 10/10 591 days 45.25 45%
Liz Roberts 10/10 613 days 41.81 42%
Rob Morehead 10/10 652 days 36.1 36%
James Harman 10/10 683 days 31.9 32%
dougal s 10/10 683 days 31.9 32%
Snazzi 10/10 683 days 31.9 32%
Peter Good 10/10 713 days 28.12 28%
Graeme Woodward 10/10 775 days 21.23 21%
Mohammed Khudhari 10/10 866 days 13.31 13%
Cheryl Cottine 10/10 866 days 13.31 13%
Carita Johnsson 9/10 890 days 11.66 12%
Susan Langridge 10/10 925 days 9.58 10%
Andrew 3/10 925 days 7.38 7%
Nat Luxton 10/10 956 days 8.06 8%
Halla Malik 10/10 956 days 8.06 8%
Warren Howe 10/10 987 days 6.85 7%
Michael Colavita 10/10 1017 days 5.96 6%
Mark Hillman 8/10 1017 days 5.67 6%
Tim Clarke 10/10 1017 days 5.96 6%
Carol and Ian 10/10 1071 days 5.09 5%
Giovanni Sansoni 9/10 1078 days 5.05 5%
Lachlan Kennedy 10/10 1109 days 4.97 5%
Pim Willemstein 9/10 1119 days 4.95 5%
Louise 10/10 1140 days 4.91 5%
david john 10/10 1140 days 4.91 5%
Sam Walters 10/10 1201 days 4.79 5%
Christina Clarke 10/10 1283 days 4.63 5%
Julia Davies 10/10 1290 days 4.62 5%
Emily Davies 10/10 1290 days 4.62 5%
Benoit Berty 8/10 1290 days true 4.39 4%
Steve Levy 9/10 1352 days 4.5 4%
Smith Reynolds 10/10 1382 days 4.44 4%
Danguole 10/10 1401 days 4.4 4%
Liz Roberts 10/10 1443 days 4.32 4%
Jane McRae 10/10 1474 days 4.26 4%
Rohan Muir 9/10 1596 days 4.02 4%
Tim Bloch 9/10 1656 days 3.9 4%
george Burke 10/10 1687 days 3.84 4%
Jon Colbert 10/10 1687 days 3.84 4%
elaine rowley 10/10 1687 days 3.84 4%
Michelle Martin 10/10 1687 days 3.84 4%
Judith Goodyear 8/10 1711 days true 3.6 4%
Stephen Xu 10/10 1718 days 3.78 4%
Greg Hall 10/10 1718 days 3.78 4%
Jesse 10/10 1718 days 3.78 4%
Ashley Bigaran 8/10 1748 days 3.54 4%
Lou Julia 10/10 1748 days 3.72 4%
Vee Rocket 10/10 1748 days 3.72 4%
Michel Lang 8/10 1748 days 3.54 4%
Peter Campbell 10/10 1809 days 3.6 4%
Roger Palmer 9/10 1809 days 3.6 4%
Michael Earle 9/10 1840 days 3.54 4%
Andrew Raymer 8/10 1840 days 3.36 3%
Kendra Underhill 10/10 1862 days 3.5 3%
Tuangpol Kasisil 10/10 1962 days 3.3 3%
Dean Schluter 10/10 1962 days 3.3 3%
Robert Wieclawski 9/10 1993 days 3.24 3%
Geoff Bearne 9/10 2052 days 3.13 3%
Brenda Osborne 10/10 2052 days 3.13 3%
Susan Rose Williams 8/10 2083 days 2.91 3%
Jane Hogarth 9/10 2113 days 3.01 3%
Iwao FUJII 9/10 2113 days 3.01 3%
Russell 10/10 2205 days 2.83 3%
Yiying Zhang 10/10 2205 days 2.83 3%
yu wang 10/10 2236 days 2.77 3%
Harley12 8/10 2236 days 2.63 3%
sonia hayes 10/10 2327 days 2.59 3%
Brett Pawski 9/10 2344 days true 2.56 3%
Jenny marsden 10/10 2386 days 2.47 2%
Katy Glenie 10/10 2411 days true 2.42 2%
Andrew Oldfield 9/10 2417 days 2.41 2%
Ofelia Spycher 10/10 2417 days 2.41 2%
Bruce 10/10 2417 days 2.41 2%
Bhupesh Bansal 10/10 2417 days 2.41 2%
Mark G 10/10 2417 days 2.41 2%
Kylie Crawford 9/10 2426 days true 2.4 2%
Jens Richter 10/10 2448 days 2.35 2%
Sarah M 10/10 2448 days 2.35 2%
Peter Aimer 10/10 2448 days 2.35 2%
Trish Clarkson 9/10 2464 days true 2.32 2%
Andy Scrase 10/10 2570 days 2.11 2%
tony trimble 10/10 2570 days 2.11 2%
Roy Jamieson 10/10 2692 days 1.87 2%
Chad 10/10 2692 days 1.87 2%
mfeild 10/10 2723 days 1.81 2%
Charles Lambert 10/10 2751 days 1.76 2%
Greg Mauk 10/10 2751 days 1.76 2%
Dave Long 10/10 2751 days 1.76 2%
Gary_L 10/10 2751 days 1.76 2%
ltekapo1 MacLaren 10/10 2782 days 1.7 2%
Claudia Risch 10/10 2782 days 1.7 2%
rossly 10/10 2813 days 1.64 2%
1785184 9/10 2813 days 1.64 2%
Tooty Fruity 10/10 2813 days 1.64 2%
Eileen Lim 10/10 2813 days 1.64 2%
Geert_Erika 10/10 2843 days 1.58 2%
Monica 10/10 2874 days 1.52 2%
RMac 10/10 2904 days 1.46 1%
marta 10/10 2935 days 1.4 1%
walkpaddleski 10/10 2935 days 1.4 1%
Emmam 10/10 2966 days 1.34 1%
timezra 10/10 2966 days 1.34 1%
markwillers 10/10 3088 days 1.1 1%
Melissa 10/10 3117 days 1.04 1%
rachelandmark 10/10 3117 days 1.04 1%
kandj1 10/10 3148 days 0.98 1%
dakerr 10/10 3179 days 0.92 1%
Paulie 10/10 3209 days 0.86 1%
SandyC 10/10 3209 days 0.86 1%
scottdavidson 10/10 3209 days 0.86 1%
olivierbonnet 10/10 3240 days 0.8 1%
JFAiken 10/10 3270 days 0.74 1%
jaredlaverty 10/10 3270 days 0.74 1%
Kiwitony 10/10 3301 days 0.68 1%
ruthandjosh 10/10 3332 days 0.62 1%
stephenlb 10/10 3423 days 0.44 0%
shazza 9/10 3454 days 0.38 0%
annappoole 9/10 3454 days 0.38 0%
Bob Jordan 10/10 3482 days 0.33 0%
hev_81 9/10 3482 days 0.33 0%
odedhoffman 9/10 3544 days 0.21 0%
bdb3471 9/10 3544 days 0.21 0%
icewalk1 8/10 3544 days 0.2 0%
MistyBell 10/10 3544 days 0.21 0%
vince616 9/10 3574 days 0.15 0%
alpanckhurst 10/10 3574 days 0.15 0%
paddy 8/10 3666 days 0.0 0%
gedeon 10/10 3666 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Recreation experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 114 days. However the Alpine Recreation experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Alpine Recreation experience has been adjusted for 6 days. Adjustments are according to the following table.

Days Adjustment
3 -0.03%
4 -0.05%
5 -0.06%
6 -0.07%
7 -0.08%
8 -0.09%
9 -0.10%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.