Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Recreation.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Alpine Recreation experience has a total of 115 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
The raw data average (mean) for all the Alpine Recreation valid reviews is 96.52% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 115 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Alpine Recreation face-to-face reviews is 90.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Susan Langridge||10/10||22 days||100%|
|Nat Luxton||10/10||53 days||100%|
|Halla Malik||10/10||53 days||100%|
|Warren Howe||10/10||84 days||99%|
|Michael Colavita||10/10||114 days||98%|
|Mark Hillman||8/10||114 days||98%|
|Tim Clarke||10/10||114 days||98%|
|Carol and Ian||10/10||168 days||95%|
|Giovanni Sansoni||9/10||175 days||95%|
|Lachlan Kennedy||10/10||206 days||93%|
|Pim Willemstein||9/10||216 days||92%|
|david john||10/10||237 days||91%|
|Sam Walters||10/10||298 days||86%|
|Christina Clarke||10/10||380 days||77%|
|Julia Davies||10/10||387 days||76%|
|Emily Davies||10/10||387 days||76%|
|Steve Levy||9/10||449 days||67%|
|Smith Reynolds||10/10||479 days||63%|
|Liz Roberts||10/10||540 days||53%|
|Jane McRae||10/10||571 days||47%|
|Rohan Muir||9/10||693 days||29%|
|Tim Bloch||9/10||753 days||21%|
|george Burke||10/10||784 days||18%|
|Jon Colbert||10/10||784 days||18%|
|elaine rowley||10/10||784 days||18%|
|Michelle Martin||10/10||784 days||18%|
|Judith Goodyear||8/10||808 days||19%|
|Stephen Xu||10/10||815 days||15%|
|Greg Hall||10/10||815 days||15%|
|Ashley Bigaran||8/10||845 days||13%|
|Lou Julia||10/10||845 days||13%|
|Vee Rocket||10/10||845 days||13%|
|Michel Lang||8/10||845 days||13%|
|Peter Campbell||10/10||906 days||8%|
|Roger Palmer||9/10||906 days||8%|
|Michael Earle||9/10||937 days||6%|
|Andrew Raymer||8/10||937 days||6%|
|Kendra Underhill||10/10||959 days||5%|
|Tuangpol Kasisil||10/10||1059 days||3%|
|Dean Schluter||10/10||1059 days||3%|
|Robert Wieclawski||9/10||1090 days||2%|
|Geoff Bearne||9/10||1149 days||2%|
|Brenda Osborne||10/10||1149 days||2%|
|Susan Rose Williams||8/10||1180 days||2%|
|Jane Hogarth||9/10||1210 days||2%|
|Iwao FUJII||9/10||1210 days||2%|
|Yiying Zhang||10/10||1302 days||2%|
|yu wang||10/10||1333 days||2%|
|sonia hayes||10/10||1424 days||2%|
|Brett Pawski||9/10||1441 days||3%|
|Jenny marsden||10/10||1483 days||2%|
|Katy Glenie||10/10||1508 days||3%|
|Andrew Oldfield||9/10||1514 days||2%|
|Ofelia Spycher||10/10||1514 days||2%|
|Bhupesh Bansal||10/10||1514 days||2%|
|Mark G||10/10||1514 days||2%|
|Kylie Crawford||9/10||1523 days||3%|
|Jens Richter||10/10||1545 days||2%|
|Sarah M||10/10||1545 days||2%|
|Peter Aimer||10/10||1545 days||2%|
|Trish Clarkson||9/10||1561 days||3%|
|Andy Scrase||10/10||1667 days||2%|
|tony trimble||10/10||1667 days||2%|
|Roy Jamieson||10/10||1789 days||1%|
|Charles Lambert||10/10||1848 days||1%|
|Greg Mauk||10/10||1848 days||1%|
|Dave Long||10/10||1848 days||1%|
|ltekapo1 MacLaren||10/10||1879 days||1%|
|Claudia Risch||10/10||1879 days||1%|
|Tooty Fruity||10/10||1910 days||1%|
|Eileen Lim||10/10||1910 days||1%|
|Bob Jordan||10/10||2579 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Recreation experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Alpine Recreation experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Alpine Recreation experience has been adjusted for 8 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.