Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Recreation.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
139 Valid Reviews
The Alpine Recreation experience has a total of 139 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
The raw data average (mean) for all the Alpine Recreation valid reviews is 96.33% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 139 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
The raw data average (mean) for all the Alpine Recreation face-to-face reviews is 90.00% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|A. Mullins||10/10||358 days||100%|
|David Mansel||10/10||663 days||43%|
|Ash S||10/10||726 days||33%|
|Louis Manley||10/10||755 days||29%|
|Andrew Isb||10/10||785 days||25%|
|Alex Jenner||10/10||846 days||19%|
|Annie Wang||10/10||874 days||10%|
|Mark Geyle||10/10||877 days||16%|
|Oliver Keaveney||10/10||877 days||16%|
|Richard Everingham||9/10||936 days||11%|
|Michelle Martin||10/10||936 days||11%|
|Matt McGilton||10/10||936 days||11%|
|Liz Roberts||10/10||958 days||10%|
|Rob Morehead||10/10||997 days||8%|
|James Harman||10/10||1028 days||7%|
|dougal s||10/10||1028 days||7%|
|Peter Good||10/10||1058 days||7%|
|Graeme Woodward||10/10||1120 days||6%|
|Mohammed Khudhari||10/10||1211 days||6%|
|Cheryl Cottine||10/10||1211 days||6%|
|Carita Johnsson||9/10||1235 days||6%|
|Susan Langridge||10/10||1270 days||6%|
|Nat Luxton||10/10||1301 days||6%|
|Halla Malik||10/10||1301 days||6%|
|Warren Howe||10/10||1332 days||6%|
|Michael Colavita||10/10||1362 days||6%|
|Mark Hillman||8/10||1362 days||5%|
|Tim Clarke||10/10||1362 days||6%|
|Carol and Ian||10/10||1416 days||5%|
|Giovanni Sansoni||9/10||1423 days||5%|
|Lachlan Kennedy||10/10||1454 days||5%|
|Pim Willemstein||9/10||1464 days||5%|
|david john||10/10||1485 days||5%|
|Sam Walters||10/10||1546 days||5%|
|Christina Clarke||10/10||1628 days||5%|
|Julia Davies||10/10||1635 days||5%|
|Emily Davies||10/10||1635 days||5%|
|Benoit Berty||8/10||1635 days||3%|
|Steve Levy||9/10||1697 days||5%|
|Smith Reynolds||10/10||1727 days||5%|
|Liz Roberts||10/10||1788 days||5%|
|Jane McRae||10/10||1819 days||4%|
|Rohan Muir||9/10||1941 days||4%|
|Tim Bloch||9/10||2001 days||4%|
|george Burke||10/10||2032 days||4%|
|Jon Colbert||10/10||2032 days||4%|
|elaine rowley||10/10||2032 days||4%|
|Michelle Martin||10/10||2032 days||4%|
|Judith Goodyear||8/10||2056 days||2%|
|Stephen Xu||10/10||2063 days||4%|
|Greg Hall||10/10||2063 days||4%|
|Ashley Bigaran||8/10||2093 days||4%|
|Lou Julia||10/10||2093 days||4%|
|Vee Rocket||10/10||2093 days||4%|
|Michel Lang||8/10||2093 days||4%|
|Peter Campbell||10/10||2154 days||4%|
|Roger Palmer||9/10||2154 days||4%|
|Michael Earle||9/10||2185 days||4%|
|Andrew Raymer||8/10||2185 days||3%|
|Kendra Underhill||10/10||2207 days||4%|
|Tuangpol Kasisil||10/10||2307 days||3%|
|Dean Schluter||10/10||2307 days||3%|
|Robert Wieclawski||9/10||2338 days||3%|
|Geoff Bearne||9/10||2397 days||3%|
|Brenda Osborne||10/10||2397 days||3%|
|Susan Rose Williams||8/10||2428 days||3%|
|Jane Hogarth||9/10||2458 days||3%|
|Iwao FUJII||9/10||2458 days||3%|
|Yiying Zhang||10/10||2550 days||3%|
|yu wang||10/10||2581 days||3%|
|sonia hayes||10/10||2672 days||2%|
|Brett Pawski||9/10||2689 days||1%|
|Jenny marsden||10/10||2731 days||2%|
|Katy Glenie||10/10||2756 days||1%|
|Andrew Oldfield||9/10||2762 days||2%|
|Ofelia Spycher||10/10||2762 days||2%|
|Bhupesh Bansal||10/10||2762 days||2%|
|Mark G||10/10||2762 days||2%|
|Kylie Crawford||9/10||2771 days||1%|
|Jens Richter||10/10||2793 days||2%|
|Sarah M||10/10||2793 days||2%|
|Peter Aimer||10/10||2793 days||2%|
|Trish Clarkson||9/10||2809 days||1%|
|Andy Scrase||10/10||2915 days||2%|
|tony trimble||10/10||2915 days||2%|
|Roy Jamieson||10/10||3037 days||1%|
|Charles Lambert||10/10||3096 days||1%|
|Greg Mauk||10/10||3096 days||1%|
|Dave Long||10/10||3096 days||1%|
|ltekapo1 MacLaren||10/10||3127 days||1%|
|Claudia Risch||10/10||3127 days||1%|
|Tooty Fruity||10/10||3158 days||1%|
|Eileen Lim||10/10||3158 days||1%|
|Bob Jordan||10/10||3827 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Recreation experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Alpine Recreation experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Recreation experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.