Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Recreation.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
139 Valid Reviews
The Alpine Recreation experience has a total of 139 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
The raw data average (mean) for all the Alpine Recreation valid reviews is 96.33% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 139 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
The raw data average (mean) for all the Alpine Recreation face-to-face reviews is 90.00% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|A. Mullins||10/10||13 days||99.97||100%|
|David Mansel||10/10||318 days||83.98||84%|
|Ash S||10/10||381 days||77.0||77%|
|Louis Manley||10/10||410 days||73.36||73%|
|Andrew Isb||10/10||440 days||69.32||69%|
|Alex Jenner||10/10||501 days||60.23||60%|
|Annie Wang||10/10||529 days||55.66||56%|
|Mark Geyle||10/10||532 days||55.15||55%|
|Oliver Keaveney||10/10||532 days||55.15||55%|
|Richard Everingham||9/10||591 days||45.25||45%|
|Michelle Martin||10/10||591 days||45.25||45%|
|Matt McGilton||10/10||591 days||45.25||45%|
|Liz Roberts||10/10||613 days||41.81||42%|
|Rob Morehead||10/10||652 days||36.1||36%|
|James Harman||10/10||683 days||31.9||32%|
|dougal s||10/10||683 days||31.9||32%|
|Peter Good||10/10||713 days||28.12||28%|
|Graeme Woodward||10/10||775 days||21.23||21%|
|Mohammed Khudhari||10/10||866 days||13.31||13%|
|Cheryl Cottine||10/10||866 days||13.31||13%|
|Carita Johnsson||9/10||890 days||11.66||12%|
|Susan Langridge||10/10||925 days||9.58||10%|
|Nat Luxton||10/10||956 days||8.06||8%|
|Halla Malik||10/10||956 days||8.06||8%|
|Warren Howe||10/10||987 days||6.85||7%|
|Michael Colavita||10/10||1017 days||5.96||6%|
|Mark Hillman||8/10||1017 days||5.67||6%|
|Tim Clarke||10/10||1017 days||5.96||6%|
|Carol and Ian||10/10||1071 days||5.09||5%|
|Giovanni Sansoni||9/10||1078 days||5.05||5%|
|Lachlan Kennedy||10/10||1109 days||4.97||5%|
|Pim Willemstein||9/10||1119 days||4.95||5%|
|david john||10/10||1140 days||4.91||5%|
|Sam Walters||10/10||1201 days||4.79||5%|
|Christina Clarke||10/10||1283 days||4.63||5%|
|Julia Davies||10/10||1290 days||4.62||5%|
|Emily Davies||10/10||1290 days||4.62||5%|
|Benoit Berty||8/10||1290 days||4.39||4%|
|Steve Levy||9/10||1352 days||4.5||4%|
|Smith Reynolds||10/10||1382 days||4.44||4%|
|Liz Roberts||10/10||1443 days||4.32||4%|
|Jane McRae||10/10||1474 days||4.26||4%|
|Rohan Muir||9/10||1596 days||4.02||4%|
|Tim Bloch||9/10||1656 days||3.9||4%|
|george Burke||10/10||1687 days||3.84||4%|
|Jon Colbert||10/10||1687 days||3.84||4%|
|elaine rowley||10/10||1687 days||3.84||4%|
|Michelle Martin||10/10||1687 days||3.84||4%|
|Judith Goodyear||8/10||1711 days||3.6||4%|
|Stephen Xu||10/10||1718 days||3.78||4%|
|Greg Hall||10/10||1718 days||3.78||4%|
|Ashley Bigaran||8/10||1748 days||3.54||4%|
|Lou Julia||10/10||1748 days||3.72||4%|
|Vee Rocket||10/10||1748 days||3.72||4%|
|Michel Lang||8/10||1748 days||3.54||4%|
|Peter Campbell||10/10||1809 days||3.6||4%|
|Roger Palmer||9/10||1809 days||3.6||4%|
|Michael Earle||9/10||1840 days||3.54||4%|
|Andrew Raymer||8/10||1840 days||3.36||3%|
|Kendra Underhill||10/10||1862 days||3.5||3%|
|Tuangpol Kasisil||10/10||1962 days||3.3||3%|
|Dean Schluter||10/10||1962 days||3.3||3%|
|Robert Wieclawski||9/10||1993 days||3.24||3%|
|Geoff Bearne||9/10||2052 days||3.13||3%|
|Brenda Osborne||10/10||2052 days||3.13||3%|
|Susan Rose Williams||8/10||2083 days||2.91||3%|
|Jane Hogarth||9/10||2113 days||3.01||3%|
|Iwao FUJII||9/10||2113 days||3.01||3%|
|Yiying Zhang||10/10||2205 days||2.83||3%|
|yu wang||10/10||2236 days||2.77||3%|
|sonia hayes||10/10||2327 days||2.59||3%|
|Brett Pawski||9/10||2344 days||2.56||3%|
|Jenny marsden||10/10||2386 days||2.47||2%|
|Katy Glenie||10/10||2411 days||2.42||2%|
|Andrew Oldfield||9/10||2417 days||2.41||2%|
|Ofelia Spycher||10/10||2417 days||2.41||2%|
|Bhupesh Bansal||10/10||2417 days||2.41||2%|
|Mark G||10/10||2417 days||2.41||2%|
|Kylie Crawford||9/10||2426 days||2.4||2%|
|Jens Richter||10/10||2448 days||2.35||2%|
|Sarah M||10/10||2448 days||2.35||2%|
|Peter Aimer||10/10||2448 days||2.35||2%|
|Trish Clarkson||9/10||2464 days||2.32||2%|
|Andy Scrase||10/10||2570 days||2.11||2%|
|tony trimble||10/10||2570 days||2.11||2%|
|Roy Jamieson||10/10||2692 days||1.87||2%|
|Charles Lambert||10/10||2751 days||1.76||2%|
|Greg Mauk||10/10||2751 days||1.76||2%|
|Dave Long||10/10||2751 days||1.76||2%|
|ltekapo1 MacLaren||10/10||2782 days||1.7||2%|
|Claudia Risch||10/10||2782 days||1.7||2%|
|Tooty Fruity||10/10||2813 days||1.64||2%|
|Eileen Lim||10/10||2813 days||1.64||2%|
|Bob Jordan||10/10||3482 days||0.33||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Recreation experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 114 days. However the Alpine Recreation experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Recreation experience has been adjusted for 6 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.