Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for On Yer Bike!.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

On Yer Bike!

Valid Reviews

67 Valid Reviews

The On Yer Bike! experience has a total of 67 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 67 valid reviews:

Rating Count Percentage
10/10 53
79%
9/10 8
12%
8/10 4
6%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

96.12% Average

The raw data average (mean) for all the On Yer Bike! valid reviews is 96.12% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 67 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 3
50%
9/10 1
17%
8/10 0
0%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
17%
2/10 0
0%
1/10 0
0%

81.67% Average

The raw data average (mean) for all the On Yer Bike! face-to-face reviews is 81.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Heather Walker 10/10 1027 days 100%
emily urban 10/10 1392 days 75%
annalog87 10/10 1423 days 74%
Mara K 10/10 1451 days 73%
Kelly Pevehouse 10/10 1788 days 63%
Linda 10/10 1788 days 63%
Sharron Berry 10/10 1878 days 60%
jake123 10/10 1908 days 59%
auss13b3n 10/10 1939 days 58%
smurfmenow 10/10 2000 days 56%
coreynz77 10/10 2061 days 54%
nztintin 10/10 2153 days 52%
Emm 10/10 2182 days 51%
kiwifrenchy 8/10 2182 days 51%
henne 10/10 2213 days 50%
ajr282 10/10 2213 days 50%
Daffy 10/10 2244 days 49%
seffita 10/10 2244 days 49%
Benji 10/10 2305 days 47%
joanne84 10/10 2305 days 47%
sophiebuxton 10/10 2305 days 47%
Sharyn 8/10 2335 days 46%
Gibbo 10/10 2366 days 45%
Mel 10/10 2505 days 54%
odette 10/10 2519 days 40%
Mel 10/10 2519 days 40%
Aussietraveller812 8/10 2519 days 40%
murban 9/10 2547 days 40%
kristy 9/10 2670 days 36%
GailDempster 9/10 2670 days 36%
dashies 10/10 2670 days 36%
thirl 10/10 2670 days 36%
McKay_Family 10/10 2670 days 36%
nelliekaye 9/10 2700 days 35%
scovellgolding 9/10 2700 days 35%
aay451 10/10 2762 days 33%
chumfft 10/10 2762 days 33%
andy_dave 10/10 2823 days 31%
AlanGoode 9/10 2823 days 31%
Kelvin Brown 10/10 2884 days 29%
Samantha Piekuta 9/10 2921 days 39%
Jane 10/10 2943 days 27%
soomoo 8/10 2943 days 27%
Neigh Cat 10/10 2974 days 27%
timmora 10/10 2974 days 27%
Fong Yee Lim 10/10 2974 days 27%
Vohland5 10/10 2974 days 27%
chuckchallenger 10/10 2974 days 27%
Jocelyn Campbell 10/10 3004 days 26%
M W 10/10 3035 days 25%
Renee Menzies 10/10 3035 days 25%
Gemma Dekker 10/10 3035 days 25%
Mei Shortland 10/10 3035 days 25%
Cheryl 9/10 3035 days 25%
Yvonne 10/10 3065 days 24%
Bruce_M 10/10 3096 days 23%
kim morgan 10/10 3127 days 22%
Helen 10/10 3127 days 22%
Lisa Nicholls 10/10 3157 days 21%
jimmybrum 10/10 3157 days 21%
Ruby 10/10 3157 days 21%
Rachelle Hunt 10/10 3218 days 19%
JosieL 10/10 3218 days 19%
David 7/10 3266 days 27%
Nomi 10/10 3433 days 21%
Andy Chapman 3/10 3820 days 4%
Walburg 10/10 3995 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The On Yer Bike! experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the On Yer Bike! experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The On Yer Bike! experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.