Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for On Yer Bike!.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

On Yer Bike!

Valid Reviews

67 Valid Reviews

The On Yer Bike! experience has a total of 67 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 67 valid reviews:

Rating Count Percentage
10/10 53
79%
9/10 8
12%
8/10 4
6%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

96.12% Average

The raw data average (mean) for all the On Yer Bike! valid reviews is 96.12% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 67 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 3
50%
9/10 1
17%
8/10 0
0%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
17%
2/10 0
0%
1/10 0
0%

81.67% Average

The raw data average (mean) for all the On Yer Bike! face-to-face reviews is 81.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Heather Walker 10/10 2071 days 3.09 100%
emily urban 10/10 2437 days 2.37 77%
annalog87 10/10 2468 days 2.31 75%
Mara K 10/10 2496 days 2.26 73%
Kelly Pevehouse 10/10 2833 days 1.6 52%
Linda 10/10 2833 days 1.6 52%
Sharron Berry 10/10 2923 days 1.42 46%
jake123 10/10 2953 days 1.36 44%
auss13b3n 10/10 2984 days 1.3 42%
smurfmenow 10/10 3045 days 1.18 38%
coreynz77 10/10 3106 days 1.06 34%
nztintin 10/10 3198 days 0.88 29%
Emm 10/10 3227 days 0.83 27%
kiwifrenchy 8/10 3227 days 0.79 25%
henne 10/10 3258 days 0.77 25%
ajr282 10/10 3258 days 0.77 25%
Daffy 10/10 3289 days 0.71 23%
seffita 10/10 3289 days 0.71 23%
Benji 10/10 3350 days 0.59 19%
joanne84 10/10 3350 days 0.59 19%
sophiebuxton 10/10 3350 days 0.59 19%
Sharyn 8/10 3380 days 0.5 16%
Gibbo 10/10 3411 days 0.47 15%
Mel 10/10 3550 days true 0.2 6%
odette 10/10 3564 days 0.17 5%
Mel 10/10 3564 days 0.17 5%
Aussietraveller812 8/10 3564 days 0.16 5%
murban 9/10 3592 days 0.11 4%
kristy 9/10 3715 days 0.0 0%
GailDempster 9/10 3715 days 0.0 0%
dashies 10/10 3715 days 0.0 0%
thirl 10/10 3715 days 0.0 0%
McKay_Family 10/10 3715 days 0.0 0%
nelliekaye 9/10 3745 days 0.0 0%
scovellgolding 9/10 3745 days 0.0 0%
aay451 10/10 3807 days 0.0 0%
chumfft 10/10 3807 days 0.0 0%
andy_dave 10/10 3868 days 0.0 0%
AlanGoode 9/10 3868 days 0.0 0%
Kelvin Brown 10/10 3929 days 0.0 0%
Samantha Piekuta 9/10 3966 days true 0.0 0%
Jane 10/10 3988 days 0.0 0%
soomoo 8/10 3988 days 0.0 0%
Neigh Cat 10/10 4019 days 0.0 0%
timmora 10/10 4019 days 0.0 0%
Fong Yee Lim 10/10 4019 days 0.0 0%
Vohland5 10/10 4019 days 0.0 0%
chuckchallenger 10/10 4019 days 0.0 0%
Jocelyn Campbell 10/10 4049 days 0.0 0%
M W 10/10 4080 days 0.0 0%
Renee Menzies 10/10 4080 days 0.0 0%
Gemma Dekker 10/10 4080 days 0.0 0%
Mei Shortland 10/10 4080 days 0.0 0%
Cheryl 9/10 4080 days 0.0 0%
Yvonne 10/10 4110 days 0.0 0%
Bruce_M 10/10 4141 days 0.0 0%
kim morgan 10/10 4172 days 0.0 0%
Helen 10/10 4172 days 0.0 0%
Lisa Nicholls 10/10 4202 days 0.0 0%
jimmybrum 10/10 4202 days 0.0 0%
Ruby 10/10 4202 days 0.0 0%
Rachelle Hunt 10/10 4263 days 0.0 0%
JosieL 10/10 4263 days 0.0 0%
David 7/10 4311 days true 0.0 0%
Nomi 10/10 4478 days true 0.0 0%
Andy Chapman 3/10 4865 days true 0.0 0%
Walburg 10/10 5040 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The On Yer Bike! experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the On Yer Bike! experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The On Yer Bike! experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.