Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapiti Island Nature Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kapiti Island Nature Tours

Valid Reviews

170 Valid Reviews

The Kapiti Island Nature Tours experience has a total of 171 reviews. There are 170 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 170 valid reviews:

Rating Count Percentage
10/10 108
64%
9/10 48
28%
8/10 11
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.18% Average

The raw data average (mean) for all the Kapiti Island Nature Tours valid reviews is 95.18% and is based on 170 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 170 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 4
44%
9/10 4
44%
8/10 1
11%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.33% Average

The raw data average (mean) for all the Kapiti Island Nature Tours face-to-face reviews is 93.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Richard Hamilton 10/10 1639 days 3.94 100%
DJ 9/10 1761 days 3.7 94%
John 10/10 1791 days 3.64 92%
Rob Pinney 9/10 1975 days 3.28 83%
Catherine Grace 10/10 2036 days 3.16 80%
Miranda Krestovnikoff 10/10 2095 days 3.04 77%
Amanda Morrison 10/10 2340 days 2.56 65%
Daniel Tawhai 10/10 2340 days 2.56 65%
Jim Maguire 10/10 2401 days 2.44 62%
Margaret Jeune 8/10 2401 days 2.32 59%
George Dickson 10/10 2460 days 2.33 59%
Jude Parrett 9/10 2521 days 2.21 56%
Janeen Gillies 9/10 2552 days 2.15 55%
birderdavid 10/10 2582 days 2.09 53%
Teknik151 10/10 2825 days 1.61 41%
TJamesH 9/10 2856 days 1.55 39%
susan_gavinklee 10/10 2886 days 1.5 38%
Mudgie 9/10 2886 days 1.5 38%
HarryH 10/10 2886 days 1.5 38%
conggra1 10/10 2947 days 1.38 35%
Storm 9/10 2947 days 1.38 35%
hakim76 10/10 2947 days 1.38 35%
abbots 9/10 2978 days 1.32 33%
batzi 8/10 3070 days 1.08 27%
Dolphin 10/10 3070 days 1.14 29%
Calder 9/10 3100 days 1.08 27%
Ole Klothrop 9/10 3154 days true 0.97 25%
SJMcCarthy 10/10 3222 days 0.84 21%
decado 10/10 3222 days 0.84 21%
janreid 10/10 3252 days 0.78 20%
bwcp 9/10 3252 days 0.78 20%
EdIsaac 9/10 3252 days 0.78 20%
ryan_0091 10/10 3252 days 0.78 20%
stephenwilliam_d 9/10 3252 days 0.78 20%
tpakai 10/10 3252 days 0.78 20%
Green 10/10 3252 days 0.78 20%
Peetr 7/10 3252 days 0.71 18%
kapitigirl 10/10 3283 days 0.72 18%
bonzer 8/10 3283 days 0.68 17%
ericjo 10/10 3283 days 0.72 18%
kjbaker 10/10 3313 days 0.66 17%
GreenSpot 9/10 3313 days 0.66 17%
Hendrik1 10/10 3313 days 0.66 17%
DayleMary 10/10 3313 days 0.66 17%
jungle 9/10 3466 days 0.36 9%
Roman & Esther 9/10 3494 days true 0.31 8%
llaing 10/10 3497 days 0.3 8%
Win 8/10 3497 days 0.28 7%
Tauhei 10/10 3497 days 0.3 8%
marydinniss 9/10 3497 days 0.3 8%
daleringham 10/10 3525 days 0.24 6%
Sofianna 10/10 3525 days 0.24 6%
cruisecritique 9/10 3587 days 0.12 3%
Nicole 10/10 3617 days 0.06 2%
raven123 9/10 3678 days 0.0 0%
molly77 9/10 3678 days 0.0 0%
windypoint 8/10 3678 days 0.0 0%
ScorpioMichael 8/10 3678 days 0.0 0%
tonyw 10/10 3678 days 0.0 0%
ROBYN12 9/10 3678 days 0.0 0%
JimW 10/10 3678 days 0.0 0%
Jaredputt 10/10 3709 days 0.0 0%
Boscombe74 9/10 3801 days 0.0 0%
Patricia_B6 10/10 3801 days 0.0 0%
karenpa 9/10 3801 days 0.0 0%
John Maz 10/10 3831 days 0.0 0%
Kim Everett 10/10 3831 days 0.0 0%
airbornejase 9/10 3831 days 0.0 0%
patrickr 10/10 3831 days 0.0 0%
Emma Brooks 10/10 3831 days 0.0 0%
cassowary 10/10 3862 days 0.0 0%
JoAnnaMichaelJonoStefan 10/10 3862 days 0.0 0%
Marguerita Harris 10/10 3862 days 0.0 0%
Rob Wickham 10/10 3862 days 0.0 0%
Chris Lloyd 9/10 3862 days 0.0 0%
Fabienne 10/10 3862 days 0.0 0%
Joanne Clarke 9/10 3884 days true 0.0 0%
Sylvia Bagnall 10/10 3890 days 0.0 0%
Radha Sahar 10/10 3890 days 0.0 0%
Liz Roberts 7/10 3890 days 0.0 0%
Chris Brown 10/10 3890 days 0.0 0%
paula 9/10 3890 days 0.0 0%
Annette Friskopp 9/10 3890 days 0.0 0%
Sid & Rod 9/10 3890 days 0.0 0%
Mariano 10/10 3890 days 0.0 0%
marea tawa 10/10 3890 days 0.0 0%
GrahamSandy 8/10 3890 days 0.0 0%
Marlene Levine 10/10 3890 days 0.0 0%
Bruce54617 10/10 3890 days 0.0 0%
aiakar 4/10 3921 days 0.0 0%
Marama Parore 10/10 3921 days 0.0 0%
Lydia Leimer 10/10 3921 days 0.0 0%
Jamie Bull 10/10 3952 days 0.0 0%
ray_jb 10/10 3952 days 0.0 0%
catch 10/10 3952 days 0.0 0%
janets 10/10 3952 days 0.0 0%
Heather Peters 10/10 3982 days 0.0 0%
Nick675 10/10 3982 days 0.0 0%
angus 10/10 3982 days 0.0 0%
Dorothy 10/10 3982 days 0.0 0%
billy 10/10 3982 days 0.0 0%
Charlotte 10/10 4013 days 0.0 0%
msfandg 10/10 4013 days 0.0 0%
ursula hazell 10/10 4013 days 0.0 0%
Barb 10/10 4013 days 0.0 0%
barbara nef 10/10 4074 days 0.0 0%
julie_thomas 10/10 4166 days 0.0 0%
George Parry 9/10 4166 days 0.0 0%
LeeRA 10/10 4166 days 0.0 0%
caroltackett 8/10 4196 days 0.0 0%
hariata hema 9/10 4196 days 0.0 0%
pattie 9/10 4196 days 0.0 0%
Ingrid Thijssen 10/10 4196 days 0.0 0%
fmelston 10/10 4196 days 0.0 0%
Duncan Watson 10/10 4196 days 0.0 0%
Bernd Eichhorn 10/10 4196 days 0.0 0%
Michael Coup 10/10 4196 days 0.0 0%
jeremy buchanan 8/10 4196 days 0.0 0%
Naomi_and_Brett 9/10 4196 days 0.0 0%
Natalie Hopkirk 9/10 4200 days 0.0 0%
Kate Barton 9/10 4202 days 0.0 0%
Fiona Saones 9/10 4202 days 0.0 0%
Ray Findlay 9/10 4203 days 0.0 0%
Bernie Muollo 10/10 4203 days 0.0 0%
MMc 10/10 4205 days 0.0 0%
DerrekS 10/10 4215 days true 0.0 0%
Allie 10/10 4217 days 0.0 0%
Paul Cumberland 10/10 4217 days 0.0 0%
Paekak 10/10 4217 days 0.0 0%
kama 10/10 4220 days 0.0 0%
canada1 10/10 4221 days 0.0 0%
Valerie Stirling 9/10 4223 days 0.0 0%
Stewart 10/10 4227 days 0.0 0%
Catherine Nalty 10/10 4227 days 0.0 0%
mwoolever 9/10 4227 days 0.0 0%
Geoff Norman 10/10 4233 days 0.0 0%
Amanda Eike 10/10 4239 days 0.0 0%
Mark Peterson 10/10 4245 days 0.0 0%
amanda yarrall 8/10 4245 days 0.0 0%
Cliff 10/10 4253 days true 0.0 0%
Kirsten Flansmose 10/10 4255 days 0.0 0%
Claes 10/10 4255 days 0.0 0%
Vida Strahl 10/10 4265 days 0.0 0%
Ann Lewis 10/10 4266 days 0.0 0%
teresad 10/10 4268 days 0.0 0%
paul_and_anna 10/10 4275 days 0.0 0%
Katherine Corich 10/10 4277 days 0.0 0%
Rachel 9/10 4277 days 0.0 0%
Charlotte Mill 9/10 4280 days 0.0 0%
12_frame 9/10 4284 days 0.0 0%
Philip Griffin 10/10 4286 days 0.0 0%
Jo Violet 9/10 4289 days 0.0 0%
Kenneth Archambault 10/10 4298 days 0.0 0%
Paul Knight 10/10 4301 days 0.0 0%
Chris Willsher 9/10 4310 days 0.0 0%
revans 10/10 4316 days 0.0 0%
Birte 10/10 4317 days 0.0 0%
Megan Farr 10/10 4334 days 0.0 0%
Aira Ani 10/10 4336 days 0.0 0%
Rochelle Gardiner 10/10 4337 days 0.0 0%
h_atawa 10/10 4338 days 0.0 0%
Gael 9/10 4349 days 0.0 0%
Richard Johnstone 9/10 4373 days 0.0 0%
coops 9/10 4391 days 0.0 0%
Galen 8/10 4562 days true 0.0 0%
Monica Black 9/10 4562 days true 0.0 0%
DickvandenOever 10/10 4652 days 0.0 0%
GaryC 10/10 4836 days 0.0 0%
Rosemary 10/10 4926 days true 0.0 0%
Peter 10/10 4926 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kapiti Island Nature Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Kapiti Island Nature Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kapiti Island Nature Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.14%
198 -3.15%
199 -3.17%
200 -3.18%
201 -3.20%
202 -3.22%
203 -3.23%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.