Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapiti Island Nature Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kapiti Island Nature Tours

Valid Reviews

170 Valid Reviews

The Kapiti Island Nature Tours experience has a total of 171 reviews. There are 170 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 170 valid reviews:

Rating Count Percentage
10/10 108
64%
9/10 48
28%
8/10 11
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.18% Average

The raw data average (mean) for all the Kapiti Island Nature Tours valid reviews is 95.18% and is based on 170 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 170 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 4
44%
9/10 4
44%
8/10 1
11%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.33% Average

The raw data average (mean) for all the Kapiti Island Nature Tours face-to-face reviews is 93.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Richard Hamilton 10/10 1113 days 4.98 100%
DJ 9/10 1235 days 4.81 96%
John 10/10 1265 days 4.77 95%
Rob Pinney 9/10 1449 days 4.52 90%
Catherine Grace 10/10 1510 days 4.43 88%
Miranda Krestovnikoff 10/10 1569 days 4.35 86%
Amanda Morrison 10/10 1814 days 4.02 78%
Daniel Tawhai 10/10 1814 days 4.02 78%
Jim Maguire 10/10 1875 days 3.93 76%
Margaret Jeune 8/10 1875 days 3.93 76%
George Dickson 10/10 1934 days 3.85 74%
Jude Parrett 9/10 1995 days 3.77 73%
Janeen Gillies 9/10 2026 days 3.72 72%
birderdavid 10/10 2056 days 3.68 71%
Teknik151 10/10 2299 days 3.35 63%
TJamesH 9/10 2330 days 3.31 62%
susan_gavinklee 10/10 2360 days 3.27 61%
Mudgie 9/10 2360 days 3.27 61%
HarryH 10/10 2360 days 3.27 61%
conggra1 10/10 2421 days 3.18 59%
Storm 9/10 2421 days 3.18 59%
hakim76 10/10 2421 days 3.18 59%
abbots 9/10 2452 days 3.14 58%
batzi 8/10 2544 days 3.02 56%
Dolphin 10/10 2544 days 3.02 56%
Calder 9/10 2574 days 2.97 55%
Ole Klothrop 9/10 2628 days true 3.48 66%
SJMcCarthy 10/10 2696 days 2.81 51%
decado 10/10 2696 days 2.81 51%
janreid 10/10 2726 days 2.77 50%
bwcp 9/10 2726 days 2.77 50%
EdIsaac 9/10 2726 days 2.77 50%
ryan_0091 10/10 2726 days 2.77 50%
stephenwilliam_d 9/10 2726 days 2.77 50%
tpakai 10/10 2726 days 2.77 50%
Green 10/10 2726 days 2.77 50%
Peetr 7/10 2726 days 2.77 50%
kapitigirl 10/10 2757 days 2.72 49%
bonzer 8/10 2757 days 2.72 49%
ericjo 10/10 2757 days 2.72 49%
kjbaker 10/10 2787 days 2.68 48%
GreenSpot 9/10 2787 days 2.68 48%
Hendrik1 10/10 2787 days 2.68 48%
DayleMary 10/10 2787 days 2.68 48%
jungle 9/10 2940 days 2.47 43%
Roman & Esther 9/10 2968 days true 2.92 53%
llaing 10/10 2971 days 2.43 42%
Win 8/10 2971 days 2.43 42%
Tauhei 10/10 2971 days 2.43 42%
marydinniss 9/10 2971 days 2.43 42%
daleringham 10/10 2999 days 2.39 41%
Sofianna 10/10 2999 days 2.39 41%
cruisecritique 9/10 3061 days 2.31 39%
Nicole 10/10 3091 days 2.27 39%
raven123 9/10 3152 days 2.18 37%
molly77 9/10 3152 days 2.18 37%
windypoint 8/10 3152 days 2.18 37%
ScorpioMichael 8/10 3152 days 2.18 37%
tonyw 10/10 3152 days 2.18 37%
ROBYN12 9/10 3152 days 2.18 37%
JimW 10/10 3152 days 2.18 37%
Jaredputt 10/10 3183 days 2.14 36%
Boscombe74 9/10 3275 days 2.01 33%
Patricia_B6 10/10 3275 days 2.01 33%
karenpa 9/10 3275 days 2.01 33%
John Maz 10/10 3305 days 1.97 32%
Kim Everett 10/10 3305 days 1.97 32%
airbornejase 9/10 3305 days 1.97 32%
patrickr 10/10 3305 days 1.97 32%
Emma Brooks 10/10 3305 days 1.97 32%
cassowary 10/10 3336 days 1.93 31%
JoAnnaMichaelJonoStefan 10/10 3336 days 1.93 31%
Marguerita Harris 10/10 3336 days 1.93 31%
Rob Wickham 10/10 3336 days 1.93 31%
Chris Lloyd 9/10 3336 days 1.93 31%
Fabienne 10/10 3336 days 1.93 31%
Joanne Clarke 9/10 3358 days true 2.28 39%
Sylvia Bagnall 10/10 3364 days 1.89 30%
Radha Sahar 10/10 3364 days 1.89 30%
Liz Roberts 7/10 3364 days 1.89 30%
Chris Brown 10/10 3364 days 1.89 30%
paula 9/10 3364 days 1.89 30%
Annette Friskopp 9/10 3364 days 1.89 30%
Sid & Rod 9/10 3364 days 1.89 30%
Mariano 10/10 3364 days 1.89 30%
marea tawa 10/10 3364 days 1.89 30%
GrahamSandy 8/10 3364 days 1.89 30%
Marlene Levine 10/10 3364 days 1.89 30%
Bruce54617 10/10 3364 days 1.89 30%
aiakar 4/10 3395 days 1.72 26%
Marama Parore 10/10 3395 days 1.85 29%
Lydia Leimer 10/10 3395 days 1.85 29%
Jamie Bull 10/10 3426 days 1.81 28%
ray_jb 10/10 3426 days 1.81 28%
catch 10/10 3426 days 1.81 28%
janets 10/10 3426 days 1.81 28%
Heather Peters 10/10 3456 days 1.77 27%
Nick675 10/10 3456 days 1.77 27%
angus 10/10 3456 days 1.77 27%
Dorothy 10/10 3456 days 1.77 27%
billy 10/10 3456 days 1.77 27%
Charlotte 10/10 3487 days 1.72 26%
msfandg 10/10 3487 days 1.72 26%
ursula hazell 10/10 3487 days 1.72 26%
Barb 10/10 3487 days 1.72 26%
barbara nef 10/10 3548 days 1.64 24%
julie_thomas 10/10 3640 days 1.51 21%
George Parry 9/10 3640 days 1.51 21%
LeeRA 10/10 3640 days 1.51 21%
caroltackett 8/10 3670 days 1.47 21%
hariata hema 9/10 3670 days 1.47 21%
pattie 9/10 3670 days 1.47 21%
Ingrid Thijssen 10/10 3670 days 1.47 21%
fmelston 10/10 3670 days 1.47 21%
Duncan Watson 10/10 3670 days 1.47 21%
Bernd Eichhorn 10/10 3670 days 1.47 21%
Michael Coup 10/10 3670 days 1.47 21%
jeremy buchanan 8/10 3670 days 1.47 21%
Naomi_and_Brett 9/10 3670 days 1.47 21%
Natalie Hopkirk 9/10 3674 days 1.47 20%
Kate Barton 9/10 3676 days 1.46 20%
Fiona Saones 9/10 3676 days 1.46 20%
Ray Findlay 9/10 3677 days 1.46 20%
Bernie Muollo 10/10 3677 days 1.46 20%
MMc 10/10 3679 days 1.46 20%
DerrekS 10/10 3689 days true 1.74 27%
Allie 10/10 3691 days 1.44 20%
Paul Cumberland 10/10 3691 days 1.44 20%
Paekak 10/10 3691 days 1.44 20%
kama 10/10 3695 days 1.44 20%
canada1 10/10 3695 days 1.44 20%
Valerie Stirling 9/10 3697 days 1.44 20%
Stewart 10/10 3701 days 1.43 20%
Catherine Nalty 10/10 3701 days 1.43 20%
mwoolever 9/10 3701 days 1.43 20%
Geoff Norman 10/10 3708 days 1.42 19%
Amanda Eike 10/10 3713 days 1.41 19%
Mark Peterson 10/10 3719 days 1.41 19%
amanda yarrall 8/10 3720 days 1.4 19%
Cliff 10/10 3727 days true 1.67 25%
Kirsten Flansmose 10/10 3729 days 1.39 19%
Claes 10/10 3729 days 1.39 19%
Vida Strahl 10/10 3739 days 1.38 18%
Ann Lewis 10/10 3741 days 1.38 18%
teresad 10/10 3742 days 1.37 18%
paul_and_anna 10/10 3749 days 1.36 18%
Katherine Corich 10/10 3751 days 1.36 18%
Rachel 9/10 3752 days 1.36 18%
Charlotte Mill 9/10 3754 days 1.36 18%
12_frame 9/10 3758 days 1.35 18%
Philip Griffin 10/10 3760 days 1.35 18%
Jo Violet 9/10 3763 days 1.35 18%
Kenneth Archambault 10/10 3772 days 1.33 17%
Paul Knight 10/10 3775 days 1.33 17%
Chris Willsher 9/10 3784 days 1.32 17%
revans 10/10 3790 days 1.31 17%
Birte 10/10 3791 days 1.31 17%
Megan Farr 10/10 3808 days 1.28 16%
Aira Ani 10/10 3810 days 1.28 16%
Rochelle Gardiner 10/10 3811 days 1.28 16%
h_atawa 10/10 3812 days 1.28 16%
Gael 9/10 3823 days 1.26 16%
Richard Johnstone 9/10 3848 days 1.23 15%
coops 9/10 3865 days 1.21 14%
Galen 8/10 4036 days true 1.17 14%
Monica Black 9/10 4036 days true 1.17 14%
DickvandenOever 10/10 4126 days 0.85 6%
GaryC 10/10 4310 days 0.6 1%
Rosemary 10/10 4400 days true 0.57 0%
Peter 10/10 4400 days true 0.57 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kapiti Island Nature Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Kapiti Island Nature Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Kapiti Island Nature Tours experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
……
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%
……

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch