Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapiti Island Nature Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kapiti Island Nature Tours

Valid Reviews

170 Valid Reviews

The Kapiti Island Nature Tours experience has a total of 171 reviews. There are 170 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 170 valid reviews:

Rating Count Percentage
10/10 108
64%
9/10 48
28%
8/10 11
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.18% Average

The raw data average (mean) for all the Kapiti Island Nature Tours valid reviews is 95.18% and is based on 170 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 170 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 4
44%
9/10 4
44%
8/10 1
11%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.33% Average

The raw data average (mean) for all the Kapiti Island Nature Tours face-to-face reviews is 93.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.42%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Hamilton 10/10 2284 days 100%
DJ 9/10 2406 days 91%
John 10/10 2436 days 89%
Rob Pinney 9/10 2620 days 75%
Catherine Grace 10/10 2681 days 70%
Miranda Krestovnikoff 10/10 2740 days 66%
Amanda Morrison 10/10 2986 days 48%
Daniel Tawhai 10/10 2986 days 48%
Jim Maguire 10/10 3047 days 43%
Margaret Jeune 8/10 3047 days 41%
George Dickson 10/10 3106 days 39%
Jude Parrett 9/10 3167 days 34%
Janeen Gillies 9/10 3198 days 32%
birderdavid 10/10 3228 days 30%
Teknik151 10/10 3471 days 11%
TJamesH 9/10 3502 days 9%
susan_gavinklee 10/10 3532 days 7%
Mudgie 9/10 3532 days 7%
HarryH 10/10 3532 days 7%
conggra1 10/10 3593 days 2%
Storm 9/10 3593 days 2%
hakim76 10/10 3593 days 2%
abbots 9/10 3624 days 0%
batzi 8/10 3716 days 34%
Dolphin 10/10 3716 days 36%
Calder 9/10 3746 days 36%
Ole Klothrop 9/10 3800 days 21%
SJMcCarthy 10/10 3868 days 36%
decado 10/10 3868 days 36%
janreid 10/10 3898 days 36%
bwcp 9/10 3898 days 36%
EdIsaac 9/10 3898 days 36%
ryan_0091 10/10 3898 days 36%
stephenwilliam_d 9/10 3898 days 36%
tpakai 10/10 3898 days 36%
Green 10/10 3898 days 36%
Peetr 7/10 3898 days 33%
kapitigirl 10/10 3929 days 36%
bonzer 8/10 3929 days 34%
ericjo 10/10 3929 days 36%
kjbaker 10/10 3959 days 36%
GreenSpot 9/10 3959 days 36%
Hendrik1 10/10 3959 days 36%
DayleMary 10/10 3959 days 36%
jungle 9/10 4112 days 36%
Roman & Esther 9/10 4140 days 21%
llaing 10/10 4143 days 36%
Win 8/10 4143 days 34%
Tauhei 10/10 4143 days 36%
marydinniss 9/10 4143 days 36%
daleringham 10/10 4171 days 36%
Sofianna 10/10 4171 days 36%
cruisecritique 9/10 4233 days 36%
Nicole 10/10 4263 days 36%
raven123 9/10 4324 days 36%
molly77 9/10 4324 days 36%
windypoint 8/10 4324 days 34%
ScorpioMichael 8/10 4324 days 34%
tonyw 10/10 4324 days 36%
ROBYN12 9/10 4324 days 36%
JimW 10/10 4324 days 36%
Jaredputt 10/10 4355 days 36%
Boscombe74 9/10 4447 days 36%
Patricia_B6 10/10 4447 days 36%
karenpa 9/10 4447 days 36%
John Maz 10/10 4477 days 36%
Kim Everett 10/10 4477 days 36%
airbornejase 9/10 4477 days 36%
patrickr 10/10 4477 days 36%
Emma Brooks 10/10 4477 days 36%
cassowary 10/10 4508 days 36%
JoAnnaMichaelJonoStefan 10/10 4508 days 36%
Marguerita Harris 10/10 4508 days 36%
Rob Wickham 10/10 4508 days 36%
Chris Lloyd 9/10 4508 days 36%
Fabienne 10/10 4508 days 36%
Joanne Clarke 9/10 4530 days 21%
Sylvia Bagnall 10/10 4536 days 36%
Radha Sahar 10/10 4536 days 36%
Liz Roberts 7/10 4536 days 33%
Chris Brown 10/10 4536 days 36%
paula 9/10 4536 days 36%
Annette Friskopp 9/10 4536 days 36%
Sid & Rod 9/10 4536 days 36%
Mariano 10/10 4536 days 36%
marea tawa 10/10 4536 days 36%
GrahamSandy 8/10 4536 days 34%
Marlene Levine 10/10 4536 days 36%
Bruce54617 10/10 4536 days 36%
aiakar 4/10 4567 days 28%
Marama Parore 10/10 4567 days 36%
Lydia Leimer 10/10 4567 days 36%
Jamie Bull 10/10 4598 days 36%
ray_jb 10/10 4598 days 36%
catch 10/10 4598 days 36%
janets 10/10 4598 days 36%
Heather Peters 10/10 4628 days 36%
Nick675 10/10 4628 days 36%
angus 10/10 4628 days 36%
Dorothy 10/10 4628 days 36%
billy 10/10 4628 days 36%
Charlotte 10/10 4659 days 36%
msfandg 10/10 4659 days 36%
ursula hazell 10/10 4659 days 36%
Barb 10/10 4659 days 36%
barbara nef 10/10 4720 days 36%
julie_thomas 10/10 4812 days 36%
George Parry 9/10 4812 days 36%
LeeRA 10/10 4812 days 36%
caroltackett 8/10 4842 days 34%
hariata hema 9/10 4842 days 36%
pattie 9/10 4842 days 36%
Ingrid Thijssen 10/10 4842 days 36%
fmelston 10/10 4842 days 36%
Duncan Watson 10/10 4842 days 36%
Bernd Eichhorn 10/10 4842 days 36%
Michael Coup 10/10 4842 days 36%
jeremy buchanan 8/10 4842 days 34%
Naomi_and_Brett 9/10 4842 days 36%
Natalie Hopkirk 9/10 4846 days 36%
Kate Barton 9/10 4848 days 36%
Fiona Saones 9/10 4848 days 36%
Ray Findlay 9/10 4849 days 36%
Bernie Muollo 10/10 4849 days 36%
MMc 10/10 4851 days 36%
DerrekS 10/10 4861 days 21%
Allie 10/10 4862 days 36%
Paul Cumberland 10/10 4863 days 36%
Paekak 10/10 4863 days 36%
kama 10/10 4866 days 36%
canada1 10/10 4867 days 36%
Valerie Stirling 9/10 4869 days 36%
Stewart 10/10 4873 days 36%
Catherine Nalty 10/10 4873 days 36%
mwoolever 9/10 4873 days 36%
Geoff Norman 10/10 4879 days 36%
Amanda Eike 10/10 4885 days 36%
Mark Peterson 10/10 4891 days 36%
amanda yarrall 8/10 4891 days 34%
Cliff 10/10 4898 days 21%
Kirsten Flansmose 10/10 4901 days 36%
Claes 10/10 4901 days 36%
Vida Strahl 10/10 4910 days 36%
Ann Lewis 10/10 4912 days 36%
teresad 10/10 4914 days 36%
paul_and_anna 10/10 4921 days 36%
Katherine Corich 10/10 4923 days 36%
Rachel 9/10 4923 days 36%
Charlotte Mill 9/10 4926 days 36%
12_frame 9/10 4930 days 36%
Philip Griffin 10/10 4932 days 36%
Jo Violet 9/10 4935 days 36%
Kenneth Archambault 10/10 4944 days 36%
Paul Knight 10/10 4946 days 36%
Chris Willsher 9/10 4956 days 36%
revans 10/10 4962 days 36%
Birte 10/10 4962 days 36%
Megan Farr 10/10 4979 days 36%
Aira Ani 10/10 4982 days 36%
Rochelle Gardiner 10/10 4983 days 36%
h_atawa 10/10 4984 days 36%
Gael 9/10 4994 days 36%
Richard Johnstone 9/10 5019 days 36%
coops 9/10 5037 days 36%
Galen 8/10 5208 days 19%
Monica Black 9/10 5208 days 21%
DickvandenOever 10/10 5298 days 36%
GaryC 10/10 5482 days 36%
Rosemary 10/10 5572 days 21%
Peter 10/10 5572 days 21%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kapiti Island Nature Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.03% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Kapiti Island Nature Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kapiti Island Nature Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.99%
198 -2.00%
199 -2.02%
200 -2.03%
201 -2.04%
202 -2.05%
203 -2.06%

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.