Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapiti Island Nature Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kapiti Island Nature Tours

Valid Reviews

170 Valid Reviews

The Kapiti Island Nature Tours experience has a total of 171 reviews. There are 170 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 170 valid reviews:

Rating Count Percentage
10/10 108
64%
9/10 48
28%
8/10 11
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.18% Average

The raw data average (mean) for all the Kapiti Island Nature Tours valid reviews is 95.18% and is based on 170 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 170 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 4
44%
9/10 4
44%
8/10 1
11%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.33% Average

The raw data average (mean) for all the Kapiti Island Nature Tours face-to-face reviews is 93.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.17%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Richard Hamilton 10/10 1562 days 4.09 100%
DJ 9/10 1684 days 3.85 94%
John 10/10 1714 days 3.79 93%
Rob Pinney 9/10 1898 days 3.43 84%
Catherine Grace 10/10 1959 days 3.31 81%
Miranda Krestovnikoff 10/10 2018 days 3.19 78%
Amanda Morrison 10/10 2264 days 2.71 66%
Daniel Tawhai 10/10 2264 days 2.71 66%
Jim Maguire 10/10 2325 days 2.59 63%
Margaret Jeune 8/10 2325 days 2.46 60%
George Dickson 10/10 2384 days 2.48 61%
Jude Parrett 9/10 2445 days 2.36 58%
Janeen Gillies 9/10 2476 days 2.3 56%
birderdavid 10/10 2506 days 2.24 55%
Teknik151 10/10 2749 days 1.76 43%
TJamesH 9/10 2780 days 1.7 42%
susan_gavinklee 10/10 2810 days 1.64 40%
Mudgie 9/10 2810 days 1.64 40%
HarryH 10/10 2810 days 1.64 40%
conggra1 10/10 2871 days 1.52 37%
Storm 9/10 2871 days 1.52 37%
hakim76 10/10 2871 days 1.52 37%
abbots 9/10 2902 days 1.46 36%
batzi 8/10 2994 days 1.22 30%
Dolphin 10/10 2994 days 1.28 31%
Calder 9/10 3024 days 1.23 30%
Ole Klothrop 9/10 3078 days true 1.12 27%
SJMcCarthy 10/10 3146 days 0.99 24%
decado 10/10 3146 days 0.99 24%
janreid 10/10 3176 days 0.93 23%
bwcp 9/10 3176 days 0.93 23%
EdIsaac 9/10 3176 days 0.93 23%
ryan_0091 10/10 3176 days 0.93 23%
stephenwilliam_d 9/10 3176 days 0.93 23%
tpakai 10/10 3176 days 0.93 23%
Green 10/10 3176 days 0.93 23%
Peetr 7/10 3176 days 0.84 21%
kapitigirl 10/10 3207 days 0.87 21%
bonzer 8/10 3207 days 0.82 20%
ericjo 10/10 3207 days 0.87 21%
kjbaker 10/10 3237 days 0.81 20%
GreenSpot 9/10 3237 days 0.81 20%
Hendrik1 10/10 3237 days 0.81 20%
DayleMary 10/10 3237 days 0.81 20%
jungle 9/10 3390 days 0.51 12%
Roman & Esther 9/10 3418 days true 0.45 11%
llaing 10/10 3421 days 0.45 11%
Win 8/10 3421 days 0.43 10%
Tauhei 10/10 3421 days 0.45 11%
marydinniss 9/10 3421 days 0.45 11%
daleringham 10/10 3449 days 0.39 10%
Sofianna 10/10 3449 days 0.39 10%
cruisecritique 9/10 3511 days 0.27 7%
Nicole 10/10 3541 days 0.21 5%
raven123 9/10 3602 days 0.09 2%
molly77 9/10 3602 days 0.09 2%
windypoint 8/10 3602 days 0.09 2%
ScorpioMichael 8/10 3602 days 0.09 2%
tonyw 10/10 3602 days 0.09 2%
ROBYN12 9/10 3602 days 0.09 2%
JimW 10/10 3602 days 0.09 2%
Jaredputt 10/10 3633 days 0.03 1%
Boscombe74 9/10 3725 days 0.0 0%
Patricia_B6 10/10 3725 days 0.0 0%
karenpa 9/10 3725 days 0.0 0%
John Maz 10/10 3755 days 0.0 0%
Kim Everett 10/10 3755 days 0.0 0%
airbornejase 9/10 3755 days 0.0 0%
patrickr 10/10 3755 days 0.0 0%
Emma Brooks 10/10 3755 days 0.0 0%
cassowary 10/10 3786 days 0.0 0%
JoAnnaMichaelJonoStefan 10/10 3786 days 0.0 0%
Marguerita Harris 10/10 3786 days 0.0 0%
Rob Wickham 10/10 3786 days 0.0 0%
Chris Lloyd 9/10 3786 days 0.0 0%
Fabienne 10/10 3786 days 0.0 0%
Joanne Clarke 9/10 3808 days true 0.0 0%
Sylvia Bagnall 10/10 3814 days 0.0 0%
Radha Sahar 10/10 3814 days 0.0 0%
Liz Roberts 7/10 3814 days 0.0 0%
Chris Brown 10/10 3814 days 0.0 0%
paula 9/10 3814 days 0.0 0%
Annette Friskopp 9/10 3814 days 0.0 0%
Sid & Rod 9/10 3814 days 0.0 0%
Mariano 10/10 3814 days 0.0 0%
marea tawa 10/10 3814 days 0.0 0%
GrahamSandy 8/10 3814 days 0.0 0%
Marlene Levine 10/10 3814 days 0.0 0%
Bruce54617 10/10 3814 days 0.0 0%
aiakar 4/10 3845 days 0.0 0%
Marama Parore 10/10 3845 days 0.0 0%
Lydia Leimer 10/10 3845 days 0.0 0%
Jamie Bull 10/10 3876 days 0.0 0%
ray_jb 10/10 3876 days 0.0 0%
catch 10/10 3876 days 0.0 0%
janets 10/10 3876 days 0.0 0%
Heather Peters 10/10 3906 days 0.0 0%
Nick675 10/10 3906 days 0.0 0%
angus 10/10 3906 days 0.0 0%
Dorothy 10/10 3906 days 0.0 0%
billy 10/10 3906 days 0.0 0%
Charlotte 10/10 3937 days 0.0 0%
msfandg 10/10 3937 days 0.0 0%
ursula hazell 10/10 3937 days 0.0 0%
Barb 10/10 3937 days 0.0 0%
barbara nef 10/10 3998 days 0.0 0%
julie_thomas 10/10 4090 days 0.0 0%
George Parry 9/10 4090 days 0.0 0%
LeeRA 10/10 4090 days 0.0 0%
caroltackett 8/10 4120 days 0.0 0%
hariata hema 9/10 4120 days 0.0 0%
pattie 9/10 4120 days 0.0 0%
Ingrid Thijssen 10/10 4120 days 0.0 0%
fmelston 10/10 4120 days 0.0 0%
Duncan Watson 10/10 4120 days 0.0 0%
Bernd Eichhorn 10/10 4120 days 0.0 0%
Michael Coup 10/10 4120 days 0.0 0%
jeremy buchanan 8/10 4120 days 0.0 0%
Naomi_and_Brett 9/10 4120 days 0.0 0%
Natalie Hopkirk 9/10 4124 days 0.0 0%
Kate Barton 9/10 4126 days 0.0 0%
Fiona Saones 9/10 4126 days 0.0 0%
Ray Findlay 9/10 4126 days 0.0 0%
Bernie Muollo 10/10 4127 days 0.0 0%
MMc 10/10 4128 days 0.0 0%
DerrekS 10/10 4139 days true 0.0 0%
Allie 10/10 4140 days 0.0 0%
Paul Cumberland 10/10 4140 days 0.0 0%
Paekak 10/10 4141 days 0.0 0%
kama 10/10 4144 days 0.0 0%
canada1 10/10 4145 days 0.0 0%
Valerie Stirling 9/10 4146 days 0.0 0%
Stewart 10/10 4151 days 0.0 0%
Catherine Nalty 10/10 4151 days 0.0 0%
mwoolever 9/10 4151 days 0.0 0%
Geoff Norman 10/10 4157 days 0.0 0%
Amanda Eike 10/10 4162 days 0.0 0%
Mark Peterson 10/10 4169 days 0.0 0%
amanda yarrall 8/10 4169 days 0.0 0%
Cliff 10/10 4176 days true 0.0 0%
Kirsten Flansmose 10/10 4179 days 0.0 0%
Claes 10/10 4179 days 0.0 0%
Vida Strahl 10/10 4188 days 0.0 0%
Ann Lewis 10/10 4190 days 0.0 0%
teresad 10/10 4192 days 0.0 0%
paul_and_anna 10/10 4199 days 0.0 0%
Katherine Corich 10/10 4201 days 0.0 0%
Rachel 9/10 4201 days 0.0 0%
Charlotte Mill 9/10 4203 days 0.0 0%
12_frame 9/10 4208 days 0.0 0%
Philip Griffin 10/10 4210 days 0.0 0%
Jo Violet 9/10 4213 days 0.0 0%
Kenneth Archambault 10/10 4222 days 0.0 0%
Paul Knight 10/10 4224 days 0.0 0%
Chris Willsher 9/10 4233 days 0.0 0%
revans 10/10 4239 days 0.0 0%
Birte 10/10 4240 days 0.0 0%
Megan Farr 10/10 4257 days 0.0 0%
Aira Ani 10/10 4260 days 0.0 0%
Rochelle Gardiner 10/10 4260 days 0.0 0%
h_atawa 10/10 4262 days 0.0 0%
Gael 9/10 4272 days 0.0 0%
Richard Johnstone 9/10 4297 days 0.0 0%
coops 9/10 4314 days 0.0 0%
Galen 8/10 4486 days true 0.0 0%
Monica Black 9/10 4486 days true 0.0 0%
DickvandenOever 10/10 4576 days 0.0 0%
GaryC 10/10 4760 days 0.0 0%
Rosemary 10/10 4850 days true 0.0 0%
Peter 10/10 4850 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kapiti Island Nature Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Kapiti Island Nature Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kapiti Island Nature Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.