Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapiti Island Nature Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kapiti Island Nature Tours

Valid Reviews

170 Valid Reviews

The Kapiti Island Nature Tours experience has a total of 171 reviews. There are 170 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 170 valid reviews:

Rating Count Percentage
10/10 108
64%
9/10 48
28%
8/10 11
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.18% Average

The raw data average (mean) for all the Kapiti Island Nature Tours valid reviews is 95.18% and is based on 170 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 170 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 4
44%
9/10 4
44%
8/10 1
11%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.33% Average

The raw data average (mean) for all the Kapiti Island Nature Tours face-to-face reviews is 93.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Richard Hamilton 10/10 906 days 10.66 100%
DJ 9/10 1028 days 5.71 49%
John 10/10 1058 days 5.22 44%
Rob Pinney 9/10 1242 days 4.8 40%
Catherine Grace 10/10 1303 days 4.72 39%
Miranda Krestovnikoff 10/10 1362 days 4.63 38%
Amanda Morrison 10/10 1608 days 4.3 35%
Daniel Tawhai 10/10 1608 days 4.3 35%
Jim Maguire 10/10 1669 days 4.21 34%
Margaret Jeune 8/10 1669 days 4.21 34%
George Dickson 10/10 1728 days 4.13 33%
Jude Parrett 9/10 1789 days 4.05 32%
Janeen Gillies 9/10 1820 days 4.01 32%
birderdavid 10/10 1850 days 3.97 32%
Teknik151 10/10 2093 days 3.63 28%
TJamesH 9/10 2124 days 3.59 28%
susan_gavinklee 10/10 2154 days 3.55 27%
Mudgie 9/10 2154 days 3.55 27%
HarryH 10/10 2154 days 3.55 27%
conggra1 10/10 2215 days 3.47 26%
Storm 9/10 2215 days 3.47 26%
hakim76 10/10 2215 days 3.47 26%
abbots 9/10 2246 days 3.42 26%
batzi 8/10 2338 days 3.3 25%
Dolphin 10/10 2338 days 3.3 25%
Calder 9/10 2368 days 3.26 24%
Ole Klothrop 9/10 2422 days true 3.82 30%
SJMcCarthy 10/10 2490 days 3.09 23%
decado 10/10 2490 days 3.09 23%
janreid 10/10 2520 days 3.05 22%
bwcp 9/10 2520 days 3.05 22%
EdIsaac 9/10 2520 days 3.05 22%
ryan_0091 10/10 2520 days 3.05 22%
stephenwilliam_d 9/10 2520 days 3.05 22%
tpakai 10/10 2520 days 3.05 22%
Green 10/10 2520 days 3.05 22%
Peetr 7/10 2520 days 3.05 22%
kapitigirl 10/10 2551 days 3.01 22%
bonzer 8/10 2551 days 3.01 22%
ericjo 10/10 2551 days 3.01 22%
kjbaker 10/10 2581 days 2.96 21%
GreenSpot 9/10 2581 days 2.96 21%
Hendrik1 10/10 2581 days 2.96 21%
DayleMary 10/10 2581 days 2.96 21%
jungle 9/10 2734 days 2.75 19%
Roman & Esther 9/10 2762 days true 3.26 24%
llaing 10/10 2765 days 2.71 19%
Win 8/10 2765 days 2.71 19%
Tauhei 10/10 2765 days 2.71 19%
marydinniss 9/10 2765 days 2.71 19%
daleringham 10/10 2793 days 2.67 18%
Sofianna 10/10 2793 days 2.67 18%
cruisecritique 9/10 2855 days 2.59 17%
Nicole 10/10 2885 days 2.55 17%
raven123 9/10 2946 days 2.46 16%
molly77 9/10 2946 days 2.46 16%
windypoint 8/10 2946 days 2.46 16%
ScorpioMichael 8/10 2946 days 2.46 16%
tonyw 10/10 2946 days 2.46 16%
ROBYN12 9/10 2946 days 2.46 16%
JimW 10/10 2946 days 2.46 16%
Jaredputt 10/10 2977 days 2.42 16%
Boscombe74 9/10 3069 days 2.3 14%
Patricia_B6 10/10 3069 days 2.3 14%
karenpa 9/10 3069 days 2.3 14%
John Maz 10/10 3099 days 2.25 14%
Kim Everett 10/10 3099 days 2.25 14%
airbornejase 9/10 3099 days 2.25 14%
patrickr 10/10 3099 days 2.25 14%
Emma Brooks 10/10 3099 days 2.25 14%
cassowary 10/10 3130 days 2.21 14%
JoAnnaMichaelJonoStefan 10/10 3130 days 2.21 14%
Marguerita Harris 10/10 3130 days 2.21 14%
Rob Wickham 10/10 3130 days 2.21 14%
Chris Lloyd 9/10 3130 days 2.21 14%
Fabienne 10/10 3130 days 2.21 14%
Joanne Clarke 9/10 3152 days true 2.62 18%
Sylvia Bagnall 10/10 3158 days 2.17 13%
Radha Sahar 10/10 3158 days 2.17 13%
Liz Roberts 7/10 3158 days 2.17 13%
Chris Brown 10/10 3158 days 2.17 13%
paula 9/10 3158 days 2.17 13%
Annette Friskopp 9/10 3158 days 2.17 13%
Sid & Rod 9/10 3158 days 2.17 13%
Mariano 10/10 3158 days 2.17 13%
marea tawa 10/10 3158 days 2.17 13%
GrahamSandy 8/10 3158 days 2.17 13%
Marlene Levine 10/10 3158 days 2.17 13%
Bruce54617 10/10 3158 days 2.17 13%
aiakar 4/10 3189 days 1.98 11%
Marama Parore 10/10 3189 days 2.13 13%
Lydia Leimer 10/10 3189 days 2.13 13%
Jamie Bull 10/10 3220 days 2.09 12%
ray_jb 10/10 3220 days 2.09 12%
catch 10/10 3220 days 2.09 12%
janets 10/10 3220 days 2.09 12%
Heather Peters 10/10 3250 days 2.05 12%
Nick675 10/10 3250 days 2.05 12%
angus 10/10 3250 days 2.05 12%
Dorothy 10/10 3250 days 2.05 12%
billy 10/10 3250 days 2.05 12%
Charlotte 10/10 3281 days 2.01 12%
msfandg 10/10 3281 days 2.01 12%
ursula hazell 10/10 3281 days 2.01 12%
Barb 10/10 3281 days 2.01 12%
barbara nef 10/10 3342 days 1.92 11%
julie_thomas 10/10 3434 days 1.8 9%
George Parry 9/10 3434 days 1.8 9%
LeeRA 10/10 3434 days 1.8 9%
caroltackett 8/10 3464 days 1.75 9%
hariata hema 9/10 3464 days 1.75 9%
pattie 9/10 3464 days 1.75 9%
Ingrid Thijssen 10/10 3464 days 1.75 9%
fmelston 10/10 3464 days 1.75 9%
Duncan Watson 10/10 3464 days 1.75 9%
Bernd Eichhorn 10/10 3464 days 1.75 9%
Michael Coup 10/10 3464 days 1.75 9%
jeremy buchanan 8/10 3464 days 1.75 9%
Naomi_and_Brett 9/10 3464 days 1.75 9%
Natalie Hopkirk 9/10 3468 days 1.75 9%
Kate Barton 9/10 3470 days 1.75 9%
Fiona Saones 9/10 3470 days 1.75 9%
Ray Findlay 9/10 3470 days 1.75 9%
Bernie Muollo 10/10 3471 days 1.75 9%
MMc 10/10 3472 days 1.74 9%
DerrekS 10/10 3483 days true 2.07 12%
Allie 10/10 3484 days 1.73 9%
Paul Cumberland 10/10 3484 days 1.73 9%
Paekak 10/10 3485 days 1.73 9%
kama 10/10 3488 days 1.72 9%
canada1 10/10 3489 days 1.72 9%
Valerie Stirling 9/10 3490 days 1.72 9%
Stewart 10/10 3495 days 1.71 9%
Catherine Nalty 10/10 3495 days 1.71 9%
mwoolever 9/10 3495 days 1.71 9%
Geoff Norman 10/10 3501 days 1.7 8%
Amanda Eike 10/10 3506 days 1.7 8%
Mark Peterson 10/10 3513 days 1.69 8%
amanda yarrall 8/10 3513 days 1.69 8%
Cliff 10/10 3520 days true 2.01 12%
Kirsten Flansmose 10/10 3523 days 1.67 8%
Claes 10/10 3523 days 1.67 8%
Vida Strahl 10/10 3532 days 1.66 8%
Ann Lewis 10/10 3534 days 1.66 8%
teresad 10/10 3536 days 1.66 8%
paul_and_anna 10/10 3543 days 1.65 8%
Katherine Corich 10/10 3545 days 1.64 8%
Rachel 9/10 3545 days 1.64 8%
Charlotte Mill 9/10 3547 days 1.64 8%
12_frame 9/10 3552 days 1.63 8%
Philip Griffin 10/10 3554 days 1.63 8%
Jo Violet 9/10 3557 days 1.63 8%
Kenneth Archambault 10/10 3566 days 1.62 8%
Paul Knight 10/10 3568 days 1.61 8%
Chris Willsher 9/10 3577 days 1.6 7%
revans 10/10 3583 days 1.59 7%
Birte 10/10 3584 days 1.59 7%
Megan Farr 10/10 3601 days 1.57 7%
Aira Ani 10/10 3604 days 1.56 7%
Rochelle Gardiner 10/10 3604 days 1.56 7%
h_atawa 10/10 3606 days 1.56 7%
Gael 9/10 3616 days 1.55 7%
Richard Johnstone 9/10 3641 days 1.51 6%
coops 9/10 3658 days 1.49 6%
Galen 8/10 3830 days true 1.5 6%
Monica Black 9/10 3830 days true 1.5 6%
DickvandenOever 10/10 3920 days 1.13 3%
GaryC 10/10 4104 days 0.88 0%
Rosemary 10/10 4194 days true 0.91 0%
Peter 10/10 4194 days true 0.91 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kapiti Island Nature Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Kapiti Island Nature Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Kapiti Island Nature Tours experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.