We collected the camper from Queenstown and the first thing that happened was that the sliding side door wouldn't shut.

The agent took it to a local garage, leaving us with his car at the supermarket. We eventually got the camper back but it was a bodged repair and we could only open the door from the outside. The camper would not charge the service battery, so no fridge unless plugged into the mains and there was no promised solar panel. The power steering fluid dropped to a dangerous level and radiator coolant dripped into the cab. The driver's seat was worn and we could not adjust the passenger wing mirror. The cold water was very HOT after a drive and conversely the hot water was not heated when connected to the mains. It was poorly equipped with insufficient cutlery etc for two people. We paid top money for this van on the understanding it was fully refurbished but we were sadly disappointed.

As a postscript to this review we did receive good financial compensation following our complaints.

Reviewed over 3 years ago and experienced in February 2016