If I could submit a 0, I would!

Purchased a 2 night stay in a powered or non powered camping site from Grab one worth 68.00. Due to sickness with children could not make it. Rang and asked if the vouchers worth could be redeemed, not the deal itself as time had run out, Was told that due to high season change in rates I could not. Offered to pay high season rates if the money I had already spent be used in conjunction with a two day stay. Again 'no'. Most ETHICAL businesses that use Grab One still acknowledge the vouchers worth even if the deal has run out. You simply pay the balance, a form of credit you could say. I did not seek a refund only to use what I had already spent at the establishment and whatever the set rate was. The may just be within their legal rights to do this, but ethically I think it stinks. And so do my kids who were looking forward to going:( Thanks for nothing!

Reviewed over 3 years ago and experienced in December 2014