Nadine Stratton
North Island ▷ Auckland Region ▷ Auckland ▷
AWFUL.
Multiple issues with van which were not resolved. Unable to use shower/ wash up properly. Dirty toilet cassette, grey water tank smelt disgusting has clearly never been disinfected. Fridge was taped together and hadn't been defrosted so kept freezing the food NO CARBON MONOXIDE detector in van. Multuple warning lights including brakes Customer Services didn't care at either branch on South island and marked our van returned with no issues even though we said it was unsafe for hire. Had to chase customer services for 4 months before being offered their " maximum" compensation of £200 which didn't even cover the costs of the campsites we had to stay at and the food that was wasted. DO NOT USE , choose another company if you want a relaxed holiday with a quality campervan