Hooper
North Island ▷ Auckland Region ▷ Auckland ▷
WOULD NOT RECOMMEND.
I genuinely have never left a 1 star review but I want to caution others about this company. The guy showed up 90 minutes late after I called him 16 times, and presented us with a van that wasn’t the one we booked (ours wasn’t available due to someone else extending their trip last minute), AND the van had a flat tire. Instead of troubleshooting a safe solution, he offered to just fill up the tire for us - and then what? It goes flat while we’re on the highway? We asked about the other van that was in the storage locker, which was missing several parts and was dirty. He made us so late for our day and didn’t have any backup plans - we had to go all the way back to Wellington (the storage locker where we met him is 30 min outside the city) to get a random rental car. It feels like they have a lot of work to do to get this operation to a place where it would feel safe to take their vans out on the road. If you do, you’re on your own.