Not an honest company to deal with.

Useless when I had a breakdown, poor followup, didn't bother to read their own notes, re contacts etc..., and "proactively" claimed the 5000. AUD excess bond (in lieu of thier insurance) in "anticipation" of damages, another fee I had already paid, etc.. (of which there were none) after I had left the country.

Throughout my "in travel" communications with them via thier portal, they maintained 2 separate strings of email via which they told me two different things, when they finally responded.

Loved the campervan experience; it was an older vehicle but functioned well, and the bedding was nice. That said, would NEVER book with Jucy again and do NOT recommend them.

Reviewed 3 months ago