Site has an advertised warm pool which would have been only thing my disabled parents could have used.

Pool was freezing, tiny and had 70 kids in it. We paid for parents, after initially agreeing to refund they refused as we booked via bookme. They advised us that water would be closed at 6pm. So parents went home 70 bucks down and agreed to come back at 5.30pm. They then closed at 4pm. When I tried to email them that night assistant manager was extremely rude. Said good luck getting refund via bookme and sent a poster saying place closes 4-6pm which makes absolutely no sense. The park is under staffed with extremely dangerous currents, nobody was watching half the bits. Rope swing (unstaffed) goes over sharp rocks and kids did not need life jackets here. Death waiting to happen. Will never be back.

Reviewed over 3 years ago