We booked online and when we rung to confirm, we were rudely advised that our booking was 'cancelled'.

When we asked why we were informed that they had no cars available and they had 'emailed yesterday'. No apology, and the woman we spoke to on the phone couldn't have cared less. When I advised that I was totally unimpressed with her lack of customer service, she hung up on me.

Reviewed over 3 years ago