Rankers Booking Service

Rankers Booking Service

Reviews

Brian Webber's avatar

Brian Webber

Ranking: 10/10

The team at Rankers was extremely helpful and responded quickly in helping find a camper van for hire in my budget with the desired comforts. Looking forward to my trip and to enjoying the freedom camping in NZ!

Reviewed 1 day ago

Sarah Peres's avatar

Sarah Peres

Ranking: 10/10

Thanks for your support, I love this service!!!

Reviewed 4 days ago

Susan S's avatar

Susan S

Ranking: 8/10

I found Amanda super helpful and very responsive. While I did not end up booking with Rankers in the end, the information they provided was pivotal in helping us make our decision. I would highly recommend them

Reviewed 5 days ago

Irene Lanser's avatar

Irene Lanser

Netherlands

Ranking: 8/10

Really helpfull advise, good quotings, really happy with Rankers. The quote page on the website could be a little easier though. It took a while for it responded and I ended op with more than 70 emails in my emailbox due to double quotes. Also a lot of separate emails from rental companies who couldn´t offer anything, so this process could be a little bit more easy. But overall really good service! Thank you!

Reviewed 12 days ago

Charlotte Amouret's avatar

Charlotte Amouret

France

Ranking: 8/10

Very helpful

Reviewed about 1 month ago

jeffrey goebel's avatar

jeffrey goebel

Ranking: 9/10

At this point in time, booking the van and getting questions answered all was great. Natasha was responsive and helpful. Jeff from Arizona

Reviewed about 1 month ago

Susan Boyton's avatar

Susan Boyton

Australia

Ranking: 10/10

Janet at Rankers was extremely helpful in sourcing a rental that met our specific requirements. Her responses were timely and always answered fully all questions asked. I would strongly recommend future customers let Rankers do the legwork for you.

Reviewed about 1 month ago

Paul Mullooly's avatar

Paul Mullooly

New Zealand

Ranking: 10/10

Very good to deal with, felt like you were getting personal service, great web site. Very easy to use. Strongly recommend using Rankers.

Reviewed about 1 month ago

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Gina DAVIS's avatar

Gina DAVIS

Australia

Ranking: 10/10

A comprehensive list of motorhomes available with detailed quotes was provided in less than 24hrs from our request. So far Rankers staff have been very helpful and I like their maps and apps

Reviewed about 1 month ago

DEBBIE LAMBERT's avatar

DEBBIE LAMBERT

United Kingdom

Ranking: 10/10

Very prompt results for quotes (next day) with some ‘book now options’ immediately. Attentive follow up and support.

Reviewed about 1 month ago

G Visser's avatar

G Visser

Netherlands

Ranking: 10/10

Great service and help from Amanda!

Reviewed about 1 month ago

Chee Kuan Lim's avatar

Chee Kuan Lim

Malaysia

Ranking: 9/10

Good service especially in terms of follow-up. Problem is pricing which is just similar to what similar service provider is giving and hence least competitiveness. Other than this the credit card charges seen to be higher when compare to others.
Overall, I love the service but too bad if Rankers could offer something different, i.e loyalty, better pricing with perhaps some additional free package(i.e free rental items), it will help to attract more camper hunter.

Reviewed about 1 month ago

Debra Tolic's avatar

Debra Tolic

Australia

Ranking: 10/10

Rankers was SO helpful in assisting us with making a decision on a camper. It was excruciating trying to choose from all the different options available on the internet and different google searches and it was super handy having all this information on the one website. We did place a lot of faith in the reviews when making a decision and also weighed up the extra costs which were outlined for each company. All the pictures / reviews / additional info were all appreciated and considered. We personally contacted a few of our shortlisted companies before making a final decision that we felt suited us. It's a big cost so we wanted to make sure we made the right decision. THANK you to Rankers for continually contacting and following up with us to see if we'd made a decision (it kept us on our toes and forced us to make a decision - which we needed to do as one particular company we finally had decided on had no more availability by the time we had decided to go with them - so had to go with our next choice - so don't delay in making a decision!) Rankers staff regularly emailed to see if we had made a decision and offered advice when we were undecided about what to do and would contact companies to provide further quotes. We are really impressed with your service!

Reviewed 2 months ago

Rankers Booking Service responds:

Wow - thanks Debra for such a thorough review. So glad to hear we were able to help.

Heather McDonald's avatar

Heather McDonald

New Zealand

Ranking: 9/10

Rankers responded quickly, provided useful information and followed up on all questions promptly. I would use their friendly, efficient service again.

Reviewed 2 months ago

Rankers Booking Service responds:

Thanks Heather :)

Sophie ROUX's avatar

Sophie ROUX

France

Ranking: 10/10

Very helpful people!
I asked many questions and I received detailed answers for each of the questions.
Booking is now confirmed, we will have to wait a while before our travel to New-Zealand to confirm everything will be ok with the van.

Reviewed 2 months ago

Rankers Booking Service responds:

Delighted we were able to assist you Sophie

Jean-Luc Brocard's avatar

Jean-Luc Brocard

Switzerland

Ranking: 9/10

Rankers.co was very helpful for comparing offers, and providing extra and useful information. They were also very supportive in the booking process, even sending reminders on Sunday to perform a booking to secure prices :) I can warmly recommend their services for anyone looking for a campervan in NZ, espcially if you are not familiar with kind of rental. Thanks Rankers !

Reviewed 3 months ago

Rankers Booking Service responds:

Our pleasure Jean-Luc and thank you for the review

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Evelyn Toh's avatar

Evelyn Toh

Singapore

Ranking: 10/10

Amanda has been really helpful with our booking and we cannot thank her enough! I would recommend booking through Rankers for your trip.

Reviewed 3 months ago

Rankers Booking Service responds:

Thanks Evelyn. We think Amanda is pretty awesome too!

Sergio  Meana Martinez's avatar

Sergio Meana Martinez

Australia

Ranking: 10/10

Very good site. Lots of reviews and companies. Also friendly and helpful staff. Really recommended.

Reviewed 3 months ago

Rankers Booking Service responds:

Thanks for your recommendation Sergio :)

Lizzie Lacey-Brennan's avatar

Lizzie Lacey-Brennan

United Kingdom

Ranking: 10/10

Janet could not have been more helpful, or patient (!) in the booking of our van for a month traveling around New Zealand. Would recommend booking via Rankers to others looking for a friendly service.

Reviewed 3 months ago

Rankers Booking Service responds:

Hi Lizzie, Janet is famous for her patience (and super detailed friendly emails!)
Thanks for taking the time to leave a review - we love to read these :)

Van Weigel's avatar

Van Weigel

United States

Ranking: 10/10

We could not have been more pleased with our experience with renting a Maui camper van through Rankers. Amanda was so helpful to us, and our road trip across New Zealand was fabulous! We strongly recommend this service and their first-rate app for campsites (which never let us down). New Zealand is a gorgeous place that everyone should visit at least once in their lifetimes!

Reviewed 3 months ago

Rankers Booking Service responds:

Hey Van, so glad to read this and see that you had a great time all round! I've made sure Amanda has seen your comment too.

Emily Joyce's avatar

Emily Joyce

United Kingdom

Ranking: 9/10

Amanda was super helpful and we were really pleased with the service she gave

Reviewed 3 months ago

Rankers Booking Service responds:

Thanks Emily. I shared your review with the team and Amanda was especially delighted to read your comment.

Teun Steur's avatar

Teun Steur

Netherlands

Ranking: 9/10

We were looking for a simple campervan for our month-lasting honeymoon L, first time NZ experience. We already did some prior investigation, but Rankers gave us a whole overview of options. They were very patient to answer all of our questions and helped us with the initial contact of the chosen provider. We booked through Rankers instead of directly because of 2 reasons; Discount and Courtesy. Very much recommended.

Reviewed 3 months ago and experienced in April 2019

Rankers Booking Service responds:

Wow - thanks Teun and congratulations on your nuptials!

Michael Jost's avatar

Michael Jost

Austria

Ranking: 10/10

Super helpful, great advice!

Reviewed 4 months ago

Rankers Booking Service responds:

Thanks Michael

Sarah Bailey's avatar

Sarah Bailey

United Kingdom

Ranking: 10/10

We have been really impressed by Rankers. We would like to thank Janet in particular. She was amazing and went above and beyond to help us find the right moterhome at a good price and advise us first timers on what we might need for our trip of a lifetime.

Reviewed 4 months ago

Rankers Booking Service responds:

Thanks Sarah. Lovely to read your comments and I have passed on your thanks to Janet :)

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Daniel Benjamin's avatar

Daniel Benjamin

Canada

Ranking: 10/10

My wife and I have been planning a month long trip to New Zealand in order to visit the beauty of both Islands. As recommended by many, one of the best way to do this is by renting a Campervan. Not being expert at that business line that is in very high demand in peak seasons, we were referred to Rankers by our relatives who did a similar trip a few years ago. We contacted Rankers accordingly and we must say that we did receive outstanding service from them and especially Janet Hinman who is their specialist for long term rentals. Being a bit late with our rental request, several of the good options were already gone and this lead to a long series of enquiries with the associated back and forth with Janet who offered us with great support and advice. We finally closed the deal with a high end campervan provider and are now looking forward to our trip in Nov 19. We have learned a great deal about this business line in New Zealand and we could not have reached such conclusion without the outstanding support from Rankers. Kudo's to Janet and the whole team.

Reviewed 4 months ago

Rankers Booking Service responds:

Thanks Daniel for taking the time to leave such a lovely and thorough review! We think Janet is awesome too :)

Jeramy Janoski's avatar

Jeramy Janoski

United States

Ranking: 10/10

Incredible customer service - blown away and made this a very easy process. I will use again and refer to others.

Reviewed 4 months ago

Rankers Booking Service responds:

Hey Jeramy,
Thanks. Delighted to hear you were blown away and we'd love to look after your friends and family who are NZ bound so please do send them our way.

John van Herk's avatar

John van Herk

Netherlands

Ranking: 9/10

Great help in choosing a campervan, always a swift response.

Reviewed 4 months ago

Rankers Booking Service responds:

Swift is how we roll!
Thanks John

Deborah Vitali's avatar

Deborah Vitali

Canada

Ranking: 8/10

I didn't end up using Rankers's for hiring our van but they were very helpful in trying to find me the right vehicle.

Reviewed 4 months ago

Rankers Booking Service responds:

Hi Deborah, glad to hear we were able to help and you found the right vehicle for your NZ adventure.

Marcos Tosto's avatar

Marcos Tosto

Brazil

Ranking: 7/10

My trip was memorable, I really enjoyed it

Reviewed 5 months ago

Rankers Booking Service responds:

Great to hear Marcos. Thanks for taking the time to leave a review :)

Adrian Trumper's avatar

Adrian Trumper

United Kingdom

Ranking: 9/10

Rankers have been first port of call when planning where to stay in NZ for many years. Now a little late in the day I have discovered their other excellent services. If you are looking to rent an RV save a huge amount of hassle and research.
Amanda found me new companies that I had not found through other sites and made sure all went smoothly with my booking. First class.
Thanks Rankers!!

Reviewed 5 months ago

Rankers Booking Service responds:

Awesome feedback - thanks Adrian :)

Wendy Leung's avatar

Wendy Leung

Australia

Ranking: 10/10

Janet helped me shortlisted the campers from a long list of campervan companies and we were able to secure one that matched our requirements and budget. Highly recommend this service if you are unable to decide which camper to fo with for your epic NZ roadtrip.

Reviewed 5 months ago

Rankers Booking Service responds:

Delighted to read this. Thanks Wendy!

Sandra Cabrera's avatar

Sandra Cabrera

Australia

Ranking: 9/10

Very helpful in providing quotes and proactive in their willingness to help

Reviewed 5 months ago

Rankers Booking Service responds:

Thanks Sandra. We aim to please :)

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Gilbert Deveaux's avatar

Gilbert Deveaux

France

Ranking: 10/10

We rent a campervan and we spent two marvelous weeks in New Zeland. The country is beautiful and people very kind.
Big thanks to Rankers who help us organize our trip.

Reviewed 5 months ago

Rankers Booking Service responds:

Thanks Gilbert. Pleased to hear you liked our corner of the World :)

Whitney Bak's avatar

Whitney Bak

United States

Ranking: 10/10

Rankers has been great all around! From compiling estimates to helping me with my booking to the perk of staying for free at a nice campsite and getting a slight discount on my campervan, I'm very pleased that I found the site. Communication has been quick and easy, too, and I really felt like they were there to help! Thank you!

Reviewed 5 months ago

Rankers Booking Service responds:

Wonderful to hear things went well for you Whitney - thanks for taking the time to leave a review :)

Chia Shen Cheng's avatar

Chia Shen Cheng

Malaysia

Ranking: 10/10

Highly recommended! The service I received was great and the booking process easy. To top it, there was also a discount on the price of the campervan rental. Special shoutout to Amanda Toomer from Rankers for being very helpful, informative and patient with my various enquires. Excellent stuff :)

Reviewed 5 months ago

Rankers Booking Service responds:

Hey Justin, that's so nice to read and I will be sure to pass on your kind words to Amanda.

hannah murray's avatar

hannah murray

Malaysia

Ranking: 8/10

Booked a 4 Berth Elite Beach camper with Rankerz.It was our first experience with a campervan and had an amazing trip in NZ. No problems with the vehicle and great customer service provided too. All our questions were very well entertained and they were very helpful too in giving advice and suggestions to make our trip a pleasant one.
Overall was a great experience for us.
Thank you very much Rankerz.

Reviewed 5 months ago

Rankers Booking Service responds:

HI Hannah, thanks for your review and delighted to hear that you had a great experience :)

Fannie Bernier's avatar

Fannie Bernier

Canada

Ranking: 9/10

We asked for quotes for a camper van and we received lots of support and information. The staff reply very quickly. They offer excellent services.

Reviewed 5 months ago

Rankers Booking Service responds:

Thanks Fannie :)

Kathryn Conrad's avatar

Kathryn Conrad

New Zealand

Ranking: 10/10

we got help straight away with so many quotes and someone emailing us straight away, we got the van we needed and I couldn't recommend rankers enough
thank you again so much

Reviewed 6 months ago

Rankers Booking Service responds:

Our pleasure Kathryn. Thanks for your kind words and so glad to read that you got the van you wanted.

David Caravati's avatar

David Caravati

United States

Ranking: 10/10

A great resource for travelers with alt of motorhome options. Janet and Amanda were extra helpful in facilitating the motorhome process and we are excited to get to NZ to travel in our Sunrise Holidays motorhome!

Reviewed 6 months ago

Rankers Booking Service responds:

Awesome! Enjoy your travel David. I'll pass on your feedback to Janet and Amanda.

ALEX RIVERO's avatar

ALEX RIVERO

Mexico

Ranking: 9/10

These guys (and gals) do everything to give you all the information you need in order to have the best kiwi experience. You will no be alone in your research, trust me :)

Reviewed 6 months ago

Rankers Booking Service responds:

Don't forget the gals :) especially as they outnumber us guys here at Rankers. Thanks Alex for taking the time to leave a review :)

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wendy legge's avatar

wendy legge

Australia

Ranking: 10/10

An excellent website for obtaining quotes for Motorhomes. Enter your requirements and you receive a link to your section on the Rankers website with a range of offers from a wide range of providers. Rankers have a rating system for each company which is very helpful. The ability to request quotes from the different companies is so easy. I liked the fact that this is a managed site and someone from Rankers follows up with you to see how you are getting on. Thank you for providing such a great service!

Reviewed 6 months ago

Rankers Booking Service responds:

Wow - thanks Wendy. That's exactly the experience we want you to have!

Citra Lestari's avatar

Citra Lestari

Indonesia

Ranking: 10/10

Rankers has been very helpful to look for campervan that can suit our needs and our schedule! They did extra miles work to help us since our case apparently is difficult with high session period and big numbers of group. We will ultimately contact rankers whenever we're planning to go to New Zealand!

Reviewed 6 months ago

Rankers Booking Service responds:

Looking forward to helping you again Citra. Thanks for the review :)

F B's avatar

F B

United Kingdom

Ranking: 8/10

If you decide to go with Rankers to help you locate a camper, go with Janet Hinman! She was fantastic... Helpful, prompt, friendly and personable and went the extra mile with helpful tips of what I might like to visit. I ended up sorting my own van but mainly because they were in short supply for when I wanted one and because Janet was off and I was given someone else who was not quite as on it, so I needed to act fast. However, had Janet not donecthecresearch/contacting of the company for me to check there was a van available and the price, I may have ended up with something completely different or no camper. So thank you. A pleasurable experience. I would use them again.

Reviewed 6 months ago

JOSY ANANTA WIJAYA's avatar

JOSY ANANTA WIJAYA

Indonesia

Ranking: 10/10

Excellent service by Janet Hinman. Absolutely top class.
Highly recommended for all travellers including first timers like me. Janet had been extremely helpful since the first email, recommending itinerary and routes for my road trip, offering solutions and alternatives.
Despite eventually not booking through Rankers, Janet remained professional and helpful.
Certainly will be my go-to company for the next trip to NZ

Reviewed 6 months ago

Rankers Booking Service responds:

Thank you Josy. We're delighted to read your comments and I have thanked Janet for her great work too :)

MERVYN ADAMS's avatar

MERVYN ADAMS

New Zealand

Ranking: 6/10

Booked & paid for the hire of a Lucky Rentals campervan through Rankers, no issues. When we arrived with Lucky rentals to collect the campervan they were aware of the booking (thankfully!!) but then proceeded to ask me for payment. They advised that they had not received payment or a booking voucher, which they said was the norm when booked through a booking company. The manageress advised that they could not give us the van until they received payment. She also advised that no-one in the office had ever heard of Rankers. I had a phone number for Rankers but was unable to get a reply (2nd January). Very fortunately I was able to show her that the money had come out of my account as all I had from Rankers was an email saying the money would be taken out on a certain date, which they didn't see as proof of payment. 3 HOURS LATER (not sure what happened during this time) but we eventually got our campervan. Not sure where the break down in communication happened but let's say we were not best pleased with the start to our NZ holiday!

Reviewed 8 months ago

Rankers Booking Service responds:

Hi Mervyn,
Really sorry to hear that (read that) as there's nothing worse than starting your adventure with a hassle.
We very rarely book Lucky however like all bookings we make the campervan company are paid well in advance of your arrival. In this case Lucky was paid in early December 2018 (your pick up was 2nd Jan 2019). It's frankly a bit of a puzzle as to why they weren't able to match the payment they'd received from us in the 3 week period prior to your arrival. Likewise, it's disappointing (and surprising) Lucky weren't able to match the booking reference (49373) which was included with the detailed email confirmation we sent to you on the 3rd October to their bank statement as it was included with the payment we made to them in early December. I'm very sorry this all contributed to a 3 hour delay at the start of your journey and I sincerely hope the rest of your holiday was without issue. I have taken your feedback up with the Sales Manager at Lucky as their staff do seem to have let the side down here.

Chan Hoe Yip's avatar

Chan Hoe Yip

Singapore

Ranking: 8/10

Helpful personal email and service before trip

Reviewed 9 months ago

Rankers Booking Service responds:

Thanks Chan :)

Mark Lechner's avatar

Mark Lechner

United States

Ranking: 10/10

Thank you rankers for making our trip so spectacular. Your camper van booking process is so easy and your rankers app is the "bible" af NZ camping! Its so easy to use and the information and reviews even at times a bit aged are spot on. Its such a useful app which we used everyday during our 4 week holiday to make our camping decisions as well as find dump and water stations. Thank you very much for a great product. BTW your country and its people are awesome!

Reviewed 10 months ago

Rankers Booking Service responds:

Thanks Mark. It was our pleasure and yeah we think Kiwis are pretty awesome too :)

Richard Tallack's avatar

Richard Tallack

Ranking: 10/10

"I was totally unsure of where to begin with hiring a campervan for my New Zealand holiday. I was also unsure of where I wanted to finish with the van. Rankers NZ and Sara in particular helped me sort the details, find the right vehicle and were very patient with my several changes of mind. I would recommend Rankers to anyone needing help with a touring holiday of New Zealand. ".

Reviewed 10 months ago

Rankers Booking Service responds:

Thanks Richard. Way to go Sarah!!

Ana Segota's avatar

Ana Segota

Germany

Ranking: 10/10

Great service, very helpful, quick and friendly. I would recommend it to everyone!

Reviewed 10 months ago

Rankers Booking Service responds:

Thanks Ana :)