Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Whare.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Sunrise Whare

Valid Reviews

30 Valid Reviews

The Sunrise Whare experience has a total of 31 reviews. There are 30 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 30 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 30 valid reviews:

Rating Count Percentage
10/10 30
100%
9/10 0
0%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

100.00% Average

The raw data average (mean) for all the Sunrise Whare valid reviews is 100.00% and is based on 30 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

100.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Liz Wade 10/10 920 days 100%
Richard & Chris, UK 10/10 952 days 78%
Tanja Rombey 10/10 983 days 62%
Amanda 10/10 1074 days 36%
Emilee & Chris 10/10 1197 days 33%
Roselyn Cugliari 10/10 1227 days 32%
Pat Burns 10/10 1258 days 31%
Emma and Ray 10/10 1286 days 30%
Pieter & Inge 10/10 1317 days 29%
Geertje and Rein 10/10 1317 days 29%
ian kennedy 10/10 1378 days 28%
Charlie and Michelle 10/10 1439 days 26%
Jill McGrath 10/10 1646 days 0%
Patricia, Norbert, Sam and Jo 10/10 1651 days 21%
Adrian Trumper 10/10 1651 days 21%
Sjoerd Tolsma 10/10 1966 days 12%
Dirk Wolf 10/10 1977 days 12%
Laura Brown 10/10 1986 days 12%
Tobias Hollerith 10/10 1992 days 12%
Yoana Gospodinova 10/10 2047 days 10%
Chadd Holland 10/10 2324 days 3%
Peter Kozlik 10/10 2339 days 3%
magdalena gomez haedo 10/10 2379 days 2%
Amala Martin 10/10 2379 days 2%
Steve Newton 10/10 2382 days 2%
Frederik Lambrecht 10/10 2399 days 1%
Stefanie Giese 10/10 2402 days 1%
Matthew Hallowell 10/10 2410 days 1%
Chalie Dotesek 10/10 2432 days 0%
Jitka Hruskova 10/10 2444 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Whare experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.22% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Sunrise Whare experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Sunrise Whare experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.18%
198 -2.20%
199 -2.21%
200 -2.22%
201 -2.23%
202 -2.24%
203 -2.25%

Final Ranking Score

98%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.