Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for McRent.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The McRent experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 76 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 valid reviews:
The raw data average (mean) for all the McRent valid reviews is 92.37% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Lisa Broadley||9/10||48 days||100%|
|Carl Wright||10/10||48 days||100%|
|Ian Grindle||10/10||48 days||100%|
|Jill McLean||8/10||79 days||94%|
|Eva Lee||9/10||138 days||97%|
|Laura K||10/10||138 days||97%|
|Rebecca Hope||10/10||138 days||97%|
|Sarah Trout||10/10||169 days||96%|
|Graeme Kidd||9/10||169 days||96%|
|Emily Jensen||10/10||199 days||94%|
|Alex Ball||10/10||230 days||92%|
|Jamie Henery||10/10||230 days||92%|
|Leigh Jewell||9/10||230 days||92%|
|Justine Coudret||10/10||230 days||92%|
|Lily Taylor||10/10||230 days||92%|
|Tireece Young||10/10||260 days||89%|
|Karen Glenny||10/10||260 days||89%|
|Justene Hewett||10/10||260 days||89%|
|Melody C||10/10||260 days||89%|
|Michelle Speers||10/10||291 days||86%|
|Eugene Jordaan||9/10||291 days||86%|
|Kerry & Barb||10/10||291 days||86%|
|Trish Atama||10/10||322 days||83%|
|Garry Harrison||10/10||322 days||83%|
|Laura Hopwood||10/10||322 days||83%|
|Jodi Nicols||10/10||322 days||83%|
|Bruce Pilbrow||10/10||322 days||83%|
|Allan Stanley||10/10||352 days||80%|
|Chris and Susan||9/10||352 days||80%|
|Dominic Evans||9/10||352 days||80%|
|Marcus Franke||10/10||352 days||80%|
|John Upton||10/10||352 days||80%|
|Bruce & Lynn from Tuakau||10/10||383 days||76%|
|David Lubach||9/10||383 days||76%|
|Uwe and Sabine||10/10||397 days||42%|
|Margarida van Wijk||10/10||444 days||67%|
|Elke Gartner||9/10||473 days||63%|
|Christopher Gies||10/10||473 days||63%|
|Heikki Harismaa||9/10||482 days||35%|
|Peter and Susan||10/10||504 days||58%|
|peter wolf||10/10||565 days||47%|
|Philip Hetzler||10/10||565 days||47%|
|Jacquie Crawley||8/10||565 days||45%|
|Lisa Townsend||10/10||565 days||47%|
|Claudius How||10/10||565 days||47%|
|Emily Schacher||10/10||596 days||42%|
|Barbara Q.||10/10||596 days||42%|
|Jason Warner||10/10||626 days||37%|
|Peter + Anita||10/10||779 days||17%|
|Gerry Burri||10/10||810 days||14%|
|Edgar Martens||10/10||810 days||14%|
|Michael Vaughan||10/10||838 days||11%|
|Marc Berger||6/10||838 days||9%|
|Dave Fear||9/10||838 days||11%|
|Jörg Spiegel||10/10||838 days||11%|
|Niklas Granstrom||10/10||838 days||11%|
|Anna Schmidrathner||10/10||838 days||11%|
|Jean-Simon Lacasse||1/10||930 days||2%|
|glain webber||10/10||930 days||5%|
|Bud Betz||5/10||1022 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The McRent experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 95 days. However the McRent experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The McRent experience has been adjusted for 6 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.