Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for McRent.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
60 Valid Reviews
The McRent experience has a total of 62 reviews. There are 60 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 60 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 valid reviews:
The raw data average (mean) for all the McRent valid reviews is 91.50% and is based on 60 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Alex Ball||10/10||23 days||99.92||100%|
|Jamie Henery||10/10||23 days||99.92||100%|
|Leigh Jewell||9/10||23 days||99.92||100%|
|Justine Coudret||10/10||23 days||99.92||100%|
|Tireece Young||10/10||52 days||99.57||100%|
|Karen Glenny||10/10||52 days||99.57||100%|
|Justene Hewett||10/10||52 days||99.57||100%|
|Melody C||10/10||52 days||99.57||100%|
|Michelle Speers||10/10||83 days||98.91||99%|
|Eugene Jordaan||9/10||83 days||98.91||99%|
|Kerry & Barb||10/10||83 days||98.91||99%|
|Trish Atama||10/10||114 days||97.94||98%|
|Garry Harrison||10/10||114 days||97.94||98%|
|Laura Hopwood||10/10||114 days||97.94||98%|
|Jodi Nicols||10/10||114 days||97.94||98%|
|Bruce Pilbrow||10/10||114 days||97.94||98%|
|Allan Stanley||10/10||144 days||96.71||96%|
|Chris and Susan||9/10||144 days||96.71||96%|
|Dominic Evans||9/10||144 days||96.71||96%|
|Marcus Franke||10/10||144 days||96.71||96%|
|John Upton||10/10||144 days||96.71||96%|
|Bruce & Lynn from Tuakau||10/10||175 days||95.15||94%|
|David Lubach||9/10||175 days||95.15||94%|
|Uwe and Sabine||10/10||189 days||94.34||93%|
|Margarida van Wijk||10/10||236 days||91.17||90%|
|Elke Gartner||9/10||265 days||88.87||87%|
|Christopher Gies||10/10||266 days||88.79||87%|
|Heikki Harismaa||9/10||275 days||88.02||86%|
|Peter and Susan||10/10||297 days||86.02||84%|
|peter wolf||10/10||357 days||79.8||77%|
|Philip Hetzler||10/10||357 days||79.8||77%|
|Jacquie Crawley||8/10||357 days||75.81||72%|
|Lisa Townsend||10/10||358 days||79.69||76%|
|Claudius How||10/10||358 days||79.69||76%|
|Emily Schacher||10/10||388 days||76.14||72%|
|Barbara Q.||10/10||389 days||76.02||72%|
|Jason Warner||10/10||418 days||72.31||68%|
|Peter + Anita||10/10||572 days||48.34||40%|
|Gerry Burri||10/10||603 days||43.36||34%|
|Edgar Martens||10/10||603 days||43.36||34%|
|Michael Vaughan||10/10||630 days||39.26||29%|
|Marc Berger||6/10||631 days||32.47||21%|
|Dave Fear||9/10||631 days||39.12||29%|
|Jörg Spiegel||10/10||631 days||39.12||29%|
|Niklas Granstrom||10/10||631 days||39.12||29%|
|Anna Schmidrathner||10/10||631 days||39.12||29%|
|Jean-Simon Lacasse||1/10||723 days||19.66||6%|
|glain webber||10/10||723 days||26.93||15%|
|Bud Betz||5/10||814 days||14.18||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The McRent experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the McRent experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The McRent experience has been adjusted for 1 day. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.