Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for McRent.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
74 Valid Reviews
The McRent experience has a total of 77 reviews. There are 74 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 74 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 74 valid reviews:
The raw data average (mean) for all the McRent valid reviews is 92.16% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Lisa Broadley||9/10||20 days||100%|
|Carl Wright||10/10||21 days||100%|
|Jill McLean||8/10||52 days||94%|
|Eva Lee||9/10||110 days||98%|
|Laura K||10/10||111 days||98%|
|Rebecca Hope||10/10||111 days||98%|
|Sarah Trout||10/10||142 days||97%|
|Graeme Kidd||9/10||142 days||97%|
|Emily Jensen||10/10||171 days||95%|
|Alex Ball||10/10||203 days||93%|
|Jamie Henery||10/10||203 days||93%|
|Leigh Jewell||9/10||203 days||93%|
|Justine Coudret||10/10||203 days||93%|
|Lily Taylor||10/10||203 days||93%|
|Tireece Young||10/10||232 days||91%|
|Karen Glenny||10/10||233 days||91%|
|Justene Hewett||10/10||233 days||91%|
|Melody C||10/10||233 days||91%|
|Michelle Speers||10/10||264 days||88%|
|Eugene Jordaan||9/10||264 days||88%|
|Kerry & Barb||10/10||264 days||88%|
|Trish Atama||10/10||295 days||85%|
|Garry Harrison||10/10||295 days||85%|
|Laura Hopwood||10/10||295 days||85%|
|Jodi Nicols||10/10||295 days||85%|
|Bruce Pilbrow||10/10||295 days||85%|
|Allan Stanley||10/10||324 days||82%|
|Chris and Susan||9/10||325 days||82%|
|Dominic Evans||9/10||325 days||82%|
|Marcus Franke||10/10||325 days||82%|
|John Upton||10/10||325 days||82%|
|Bruce & Lynn from Tuakau||10/10||356 days||79%|
|David Lubach||9/10||356 days||79%|
|Uwe and Sabine||10/10||370 days||44%|
|Margarida van Wijk||10/10||416 days||71%|
|Elke Gartner||9/10||445 days||67%|
|Christopher Gies||10/10||446 days||67%|
|Heikki Harismaa||9/10||455 days||37%|
|Peter and Susan||10/10||477 days||62%|
|peter wolf||10/10||537 days||52%|
|Philip Hetzler||10/10||537 days||52%|
|Jacquie Crawley||8/10||537 days||49%|
|Lisa Townsend||10/10||538 days||52%|
|Claudius How||10/10||538 days||52%|
|Emily Schacher||10/10||568 days||46%|
|Barbara Q.||10/10||569 days||46%|
|Jason Warner||10/10||599 days||41%|
|Peter + Anita||10/10||752 days||19%|
|Gerry Burri||10/10||783 days||16%|
|Edgar Martens||10/10||783 days||16%|
|Michael Vaughan||10/10||810 days||13%|
|Marc Berger||6/10||811 days||10%|
|Dave Fear||9/10||811 days||13%|
|Jörg Spiegel||10/10||811 days||13%|
|Niklas Granstrom||10/10||811 days||13%|
|Anna Schmidrathner||10/10||811 days||13%|
|Jean-Simon Lacasse||1/10||903 days||3%|
|glain webber||10/10||903 days||6%|
|Bud Betz||5/10||994 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The McRent experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The McRent experience has 5 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The McRent experience has been adjusted for 5 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.