16 Rankers Reviews
We are so thrilled to see you on this page! Thank you for considering McRent to take care of the most important time of your year - your holiday. The essence of what we do and what we’re good at is reflected in our name - McRent: Motor Caravan Rental. A total of 11 years of experience in operating high-quality motorhome rentals in 27 countries makes us the largest motorhome rental company in Europe and beyond. We are proud to have opened our doors right here in New Zealand in 2017, bringing German quality and efficiency and a new experience to the market. We would love to share this with you.
Most of our fleet is only used for one rental season to keep all vehicles in great shape, and customers can be assured that the vehicle they’ll be getting will meet their requirements. However, great vehicles alone are nothing without great service:
We are a young company here in New Zealand and have lots to learn. This is why we work hard every day at getting better at what we do, and we promise you that this will never stop. We have a highly committed and customer-service focused team. With Oliver, Isabel, Shacky and Claudia, the McRent team cares for your happiness and satisfaction and aims to look after your needs and requirements as best we can. Our team is committed to make this the perfect holiday experience for you and your loved ones - we truly strive to leave you smiling at the end of your vacation in New Zealand.
Our brand promise reveals it all … McRent - A smart way to rent motorhomes.
North Island ▷ Auckland Region ▷ Auckland
Showing 13 reviews of 16.
Peter + Anita
Shortly after reaching retirement, a dream came true for us. We took off to travel NZ by camper van. After having done a lot of comparison between different providers in advance we decided to book with McRent. For us the 7m Dethleffs Ducato they provide was the right choice as this offers a perfect compromise between living comfort, space and driving.
We flew into Auckland (with Singapore Airlines - a recommendation for itself) and for the first night booked a double in
LaValla Estate / Tuakau - to sleep over the jet lag. Next morning we were picked up by Shacky from McRent who took us to Pokeno - McRent office on the North Island. Shacky also did all the necessary paper work with us and introduced the camper van to us - in every detail we needed. Everything had been prepared perfectly so we were ready to go after an hour.
From then on we spent four wonderful weeks traveling the North Island and the South Island. Stunning landscapes every day - we have never seen such a diversity and beauty before. Only the list of places we’ve been to would exhaust this review. Two small technical problems we had on our way were properly solved via hotline support. Return of the van in Christchurch was fair, easy and without any problem. We simply paid the tax for the milage we had - that’s all. Finally we got a voucher for a taxi to take us to the Christchurch airport.
The van we got was a fairly new one. It had every feature we needed. Everything was working reliably.
Above all that we have to point out, that the personnel in Auckland as well as in Christchurch were very supportive and obliging.
We recommend McRent NZ as a fair and reliable rental partner for camper van adventures in NZ.
Peter + Anita from Bavaria / Germany
Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 75 Department of Conservation campsites, one convenient pass.
Brand new company with a brand new fleet. Our Fiat campervan had only 1600 km on the clock and was impeccable. Good lay-out, easy to handle and a competitive price.
The handling staff was very help-full. Check-in and explanation efficient and clear. We had in our 5 weeks rental period 2 small technical issues, 1 with our Wifi and 1 with the Heating, both easy (software) fixes after a quick call to Janell and telephonic instructions.
Well done McRent!
Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.
Wir hatten ein fast neues Fahrzeug. Auch mit vier Personen wurde es uns nicht zu eng, wir haben uns sehr wohlgefühlt. Das Personal in Christchurch, genau wie in Auckland war sehr nett und hilfsbereit. Wir haben viele Tipps sowohl für das Fahrzeug als auch für die Reise erhalten. Wir hatten ein kleines Problem mit einem stinkenden Abfluss. Dieses wurde aber sofort und ohne Probleme behoben, so dass wir drei wundervolle Wochen in Neuseeland genießen konnten. Wir würden jederzeit wieder mit McRent verreisen. Sehr zu empfehlen.
Fast neues Fahrzeug, alles war sehr sauber. Bei der Übernahme in Auckland wurden wir, in deutscher Sprache, kompetent und zuvorkommend betreut und haben diverse gute Tipps erhalten. Ein grosser Komfort bieten die zu öffnenden und mit Fliegengitter versehenen Fenster. Nach 6 traumhaften Wochen auf der Nord- und Südinsel war die Rückgabe in Christchurch absolut problemlos. Dank an das Team. Sehr empfehlenswert, wir würden wieder bei McRent mieten.
Almost new vehicle, everything was very clean. In the acquisition in Auckland we were, in German, competently and courteously looked after and have received various good tips. The windows that can be opened and fitted with mosquito nets offer a great comfort. After 6 wonderful weeks on the North and South Island the return in Christchurch was absolutely easy. Thanks to the team. Highly recommended, we would rent again at McRent.
In Nov 2018, my wife and I rented a motorhome for 3 weeks from McRent New Zealand for our road trip across the North Island and South Island of New Zealand.
When we picked up the motorhome, the customer service representative was courteous, helpful and knowledgeable. She carefully explained all the features of the motorhome and went the extra mile to give us hints and tips for our roadtrip. The rental paperwork process was completed quickly with no surprises and we were on our way in no time.
The motorhome was brand new and had all the conveniences of a modern motorhome. It was pleasant and comfortable to tour New Zealand in our McRent motorhome. When the Check Engine light came on unexpectedly, McRent’s Managing Director took care of resolving the issue for us. At the end of our trip, returning the motorhome also went smoothly.
Overall, we had a good experience with McRent and would recommend them to any future travelers looking to rent a motorhome in New Zealand.
G & D Webber, Canada
4 unglaubliche Wochen in Neuseeland. Das Wohnmobil war komplett neu, für 3 Erwachsene sehr komfortabel. Leider hatten wir einen Schaden bei der Wasserpumpe. Wir kontaktierten sofort das Office und am nächsten morgen - an einem Samstag - stand einer Mechaniker am Campingplatz und tauschte sie aus. Tolles Service!!! Gerne wieder!
We hired a caravan from MCRent Christchurch and traveled with it for twi weeks. On our way a rock from the road broke our windshield and we made a small hole in the table by accident. We were more then wiling to pay the damage but when we got to their office they decided to charge us for the illogical price of 920 NZ dollars for the windshield (and they probably have insurance to pay for that kind of damage and) and 1265 NZ dollars for the tiniest hole in the table which obviously they can repair just by replacing the upper wood layer for no more then 200 dollars. After we told them it’s too much the women in the office gave us the phone of the manager. We tried to call him repeatedly and email him but he did not answer and all we got is emails from one of his workers who avantually just stoped responding. Their customer service is almost non existing, we had a problem with the water pump in the middle of the trip which wasn’t our fault and we had to wait 2 days in Wanaka and delay our trip until we got someone to fix it and we had to speak with the plumber ourselves And drive to his house because they were handling it like we had 3 month in New Zealand.
They took edvantage of the fact that we had to fly home and had no time to handle it. Overall very poor choice of caravan company! Be careful
We are super happy with our stay i NZ and with our 3 weeks of renthal a motorhome with 4 beds from MC Rent (We was me and my wife with two girls 3 and 5 years) MC Rent are a pretty young company in NZ and they told me that they now have 95 motorhomes out in buisniess in NZ. That means new & fresh units, good personal service, they take all time you need for introduction and explains. We also met other MC Rent customer out in holiday parks and all where happy and 100% satisfied. (All of there motorhomes looks like brand new, I except them to be 0 - 3 years all of them)
I can really reccomend this company for your stay in NZ
/Niklas Granstrom and family from Sweden
We loved our McRent campervan. MC90 took us all over South Island in comfort and didn’t miss a beat. The customer service was excellent and we will be using McRent again.
A very well managed company! Very good staff and friendly.The campers in a very good new condition!!!!!!!
We rented for 3,5 weeks from Christchurch to Auckland. Oliver explained really well all the details. The Detleff Fiat Ducato was fun (only 6000 km old) and perfectly equiped. The returning of the Campervan was easy as well thanks to Claudia and Shaggy. They even checked that we had all our belongings with us. Next time we will book here again.
From beginning to end McRent were superb. The vehicle was excellent and the whole experience could not have been better. Janelle in reception went out of her way to accommodate us and our real thanks to her. We love New Zealand and the only way to see it in its splendour is with a campervan, McRent are the people to rent from.
Hillie & Dave Fear, Bristol, England.
We rent six weeks a motorhome.
They rent Dethleffs which are very good. The only dissappointment was
a rip off of 1.250 for a tiny bump in the table... . Thanks guys..