74 Rankers Reviews
Thank you for considering McRent to take care of the most important time of your year - your holiday. The essence of what we do and what we’re good at is reflected in our name - McRent: Motor Caravan Rental. A total of 11 years of experience in operating high-quality motorhome rentals in 27 countries makes us the largest motorhome rental company in Europe and beyond. We are proud to have opened our doors right here in New Zealand in 2017, bringing German quality and efficiency and a new experience to the market. We would love to share this with you.
Most of our fleet is only used for one rental season to keep all vehicles in great shape, and customers can be assured that the vehicle they’ll be getting will meet their requirements. However, great vehicles alone are nothing without great service:
We are a young company here in New Zealand and have lots to learn. This is why we work hard every day at getting better at what we do, and we promise you that this will never stop. We have a highly committed and customer-service focused team. With Oliver, Isabel, Francis, Claudio and Claudia, the McRent team cares for your happiness and satisfaction and aims to look after your needs and requirements as best we can. Our team is committed to make this the perfect holiday experience for you and your loved ones - we truly strive to leave you smiling at the end of your holiday.
Our brand promise reveals it all … Memories with a motorhome that exceeds expectations.
North Island ▷ Auckland Region ▷ Auckland
Hours of Operation
Showing 13 reviews of 74.
Just returned from a 9 day tour of the South Island in our McRent camper. The service and quality of vehicle provided by McRent was exceptional. Nothing was too much hassle. the vehicle itself was great, modern, easy to use and felt very safe. Well done McRent team we will be back.
From our initial inquiry through to when we returned the motorhome we found the McRent team to be totally, professional, accommodating and helpful. The motorhome was modern, comfortable and well equipped with everything we needed for a great holiday experience.
We would be more than happy to hire from McRent in the future and to recommend them to anyone else.
We rented a campervan from McRental in March 2021 and the experience was amazing and surpassed our expectations. The van was clean, new, quiet and so easy to drive. The team provided a great price and some added extras, were lovely and very quick to respond. We had to replace a water pump and it was fixed in the same town as we were in, within about an hour and we were compensated for van park fees we incurred. The only issue we had was with the after hours support but nothing was urgent so our holiday wasn't affected. We would absolutely use McRent again and have been recommending them to everyone.
This company is EXCEPTIONAL from the very start of my initial conversation everything was so easy, they are very particular about their vehicles telling you about absolutely everything you need to know before you are allowed to leave, it made no difference that we had 3 vehicles, the occupants of each vehicle got individual instruction, we thought this was extremely good. Staff are outstanding, great sense of humour but very professional. Hire is more expensive, but you get what you pay for, from previous experience. These folk place cleanliness and appearance of the vans high on the list.
Would certainly never hire elsewhere.
We rented a campervan for a long weekend and trip up north. Their vehicles are awesome, clean, tidy and well presented and the staff are very friendly and approachable. The 20 min video is a "much watch"! Keep up the great work McRent :-)
McRent customer service has done a good job to be able to response quickly to my request, I have been recommended the right size campervan which suits our needs. The campervan conditions was excellent, it was very new and clean and easy to drive. It was our first time to travel in campervan, therefore feeling a bit stressful as we have no experience but turned up there was no problem at all. The customer service has given us a lot of valuable advices during the pick up of how to look after the van and avoiding any unnecessary damage which can be costly. If we ever want to have another trip with campervan, we will go back to McRent again.
We had the best family holiday ever thanks to McRent. The quality of the staff, and the campervans themselves are in a different league to other companies we've dealt with. Excellent service all around. Highly recommend.
All vehicles are new/nearly new as this company imports them so it’s great to have such nice vehicles. All staff were friendly and professional along the way (thanks to Claudia for our booking, Francis for checking us in and Kelvin for checking us out). The premises is clean and professionally set up too.
The things that could have been better was cotton sheets, pillow cases, and quilt as they were poly cotton so very sweaty. There was no flat sheet so we had to get our own. When we told them of this they were apologetic and provided a discount for the inconvenience. TIP: BYO pillow and top sheets/blanket. and hand theirs back at check in.
The only other thing to note was that an inventory of exactly what is provided onboard would have been handy, as when packing for camping you need to know what bits you need to bring, and it would save asking them every time you think of something.
TIP: You have to BYO toilet roll, bin liners, hand towel, dish liquid, dish cloth, pot scrubber, hand soap. A microfibre dish mat is also very handy to put your washing up on.
X2 tea towels and bath towels are provided.
Would book again!
We were first time renters and took the brand new Motorhome to the South Island for a month. Fabulous time all round. The team at McRent were very professional and helpful and made the experience all the more perfect.
Good assistance with booking, and easy and straight forward pick up in Christchurch, the motorhome drives really well for its size. We've had a very enjoyable winter holiday, the gas heater has been warm and super efficient! Plenty of space and storage, and quite fuel efficient for its size. The black water tank seems a bit small for four people...
We had a 4 night trip in a McRent Motorhome.. it was so lovely easy to drive and was clean and tidy... fantastic customer service from the start... would definitely recommend.. the staff even helped us out when we returned and our car wouldn’t start... =) can’t fault the experience at all..
Absolutely amazing week away!! The team at Mc Rent are top class, handling our rescheduling issues, sorting out the best van for us, so many things. These vans are absolutely super. Very new. Solar panels and gas mean you can keep away from campsites. Everything works well. Lovely fresh pressed linen with soft pillows. Blackout blinds, perfect for a travelling with a young bub. Well equipped and we only had to tank up 2 times. Cost less than our car!
Highly recommend booking with McRent, I truly dont think you will find a better van.
For three weeks in October 2020 we toured the South Island. We picked the camper van up from Zion Pokeno and they had arranged for our return ferry crossing at a very reasonable rate. The hand over of the keys was a lot less stressful than other firms we have rented vehicles from. The camper van was immaculate and everything was in good working order. The staff were friendly and efficient. We will be using this business again.