We hired a campervan from McRent NZ in the winter school holidays (July 2021) and I cannot fault the campervan or their service.
The initial booking was made via email through the Auckland branch and then we collected the campervan from the ladies at the Christchurch branch. We had previously been sent video instructions for how things worked in the campervans that helped to prepare us for our journey and cut the time at pick up down.
We travelled in a group of 5 families and had 3 different models of campervans between us all - every model was great.
We had free transfers from the airport (and we didn't have to wait) and then we were shown through our campers that were all only about a year old. In the office they had a box of "leftovers" (grocery items that others had left behind when returning their campers) that we could pick from - great to grab some dishwashing liquid and salt/pepper etc!
The heating system was perfect to keep us cosy throughout our journey despite it being the middle of winter, and we stayed off-grid the entire time - not plugging in to power once. We freedom camped every night, and the travel during the day was enough to ensure the power was topped up.
We discovered our fridge wasn't working the first night (bad luck seeing as the campervan was only a year old) and were given a temporary fix (portable 12v cooler box) until they could replace the fridge the following day. We were refunded for our taxis and compensated for our time while it was fixed. We had no issues the rest of the trip.
The campervan was modern, equipped with everything we needed (except wine glasses and handtowels), and our kids loved the bunk beds at the back (we had a 6 berth). We loved the experience so much that we booked again to do another trip next year.
Good rental company with reasonable prices for what you get.
Great office team and really helpful.
We used a McRent 6person campervan to travel around the South Island for two weeks & it was awesome! We did over 3,000 k's & we were warm & comfortable the whole trip! We would have liked it if the bikes could have been on a bike rack outside of the van, but we made it work. Staff were friendly & helpful on pick up & drop off which helped too.
We rented from Christchurch for a 10 day south island holiday. We got a very new Dethleff european camper which was very comfortable. We freedom camped the whole way and did not plug into power once. The Van was so warm we never got cold. the Ladies that arranged pick up and drop off were amazing. Super friendly and helpful. They went out of their way to make this trip great for us. We had 4 other families with us all renting from McRent and we all had a great time. would def rent from them again, and i hope we will
We have rented through McRent twice, Once from Auckland and once from Christchurch. We think they are a good firm to deal with. We have just booked again for another holiday ex Christchurch Branch again. We have nothing bad to say about them. Great vans (far superior to other vans we have rented in Australia),& great people. Ian & Rachel
Very helpful, great camper like new, easy to drive highly recommend.
Just returned from a 9 day tour of the South Island in our McRent camper. The service and quality of vehicle provided by McRent was exceptional. Nothing was too much hassle. the vehicle itself was great, modern, easy to use and felt very safe. Well done McRent team we will be back.
From our initial inquiry through to when we returned the motorhome we found the McRent team to be totally, professional, accommodating and helpful. The motorhome was modern, comfortable and well equipped with everything we needed for a great holiday experience.
We would be more than happy to hire from McRent in the future and to recommend them to anyone else.
We rented a campervan from McRental in March 2021 and the experience was amazing and surpassed our expectations. The van was clean, new, quiet and so easy to drive. The team provided a great price and some added extras, were lovely and very quick to respond. We had to replace a water pump and it was fixed in the same town as we were in, within about an hour and we were compensated for van park fees we incurred. The only issue we had was with the after hours support but nothing was urgent so our holiday wasn't affected. We would absolutely use McRent again and have been recommending them to everyone.
This company is EXCEPTIONAL from the very start of my initial conversation everything was so easy, they are very particular about their vehicles telling you about absolutely everything you need to know before you are allowed to leave, it made no difference that we had 3 vehicles, the occupants of each vehicle got individual instruction, we thought this was extremely good. Staff are outstanding, great sense of humour but very professional. Hire is more expensive, but you get what you pay for, from previous experience. These folk place cleanliness and appearance of the vans high on the list.
Would certainly never hire elsewhere.
We rented a campervan for a long weekend and trip up north. Their vehicles are awesome, clean, tidy and well presented and the staff are very friendly and approachable. The 20 min video is a "much watch"! Keep up the great work McRent :-)
McRent customer service has done a good job to be able to response quickly to my request, I have been recommended the right size campervan which suits our needs. The campervan conditions was excellent, it was very new and clean and easy to drive. It was our first time to travel in campervan, therefore feeling a bit stressful as we have no experience but turned up there was no problem at all. The customer service has given us a lot of valuable advices during the pick up of how to look after the van and avoiding any unnecessary damage which can be costly. If we ever want to have another trip with campervan, we will go back to McRent again.
We had the best family holiday ever thanks to McRent. The quality of the staff, and the campervans themselves are in a different league to other companies we've dealt with. Excellent service all around. Highly recommend.
All vehicles are new/nearly new as this company imports them so it’s great to have such nice vehicles. All staff were friendly and professional along the way (thanks to Claudia for our booking, Francis for checking us in and Kelvin for checking us out). The premises is clean and professionally set up too.
The things that could have been better was cotton sheets, pillow cases, and quilt as they were poly cotton so very sweaty. There was no flat sheet so we had to get our own. When we told them of this they were apologetic and provided a discount for the inconvenience. TIP: BYO pillow and top sheets/blanket. and hand theirs back at check in.
The only other thing to note was that an inventory of exactly what is provided onboard would have been handy, as when packing for camping you need to know what bits you need to bring, and it would save asking them every time you think of something.
TIP: You have to BYO toilet roll, bin liners, hand towel, dish liquid, dish cloth, pot scrubber, hand soap. A microfibre dish mat is also very handy to put your washing up on.
X2 tea towels and bath towels are provided.
Would book again!
We were first time renters and took the brand new Motorhome to the South Island for a month. Fabulous time all round. The team at McRent were very professional and helpful and made the experience all the more perfect.
Good assistance with booking, and easy and straight forward pick up in Christchurch, the motorhome drives really well for its size. We've had a very enjoyable winter holiday, the gas heater has been warm and super efficient! Plenty of space and storage, and quite fuel efficient for its size. The black water tank seems a bit small for four people...
We had a 4 night trip in a McRent Motorhome.. it was so lovely easy to drive and was clean and tidy... fantastic customer service from the start... would definitely recommend.. the staff even helped us out when we returned and our car wouldn’t start... =) can’t fault the experience at all..
Absolutely amazing week away!! The team at Mc Rent are top class, handling our rescheduling issues, sorting out the best van for us, so many things. These vans are absolutely super. Very new. Solar panels and gas mean you can keep away from campsites. Everything works well. Lovely fresh pressed linen with soft pillows. Blackout blinds, perfect for a travelling with a young bub. Well equipped and we only had to tank up 2 times. Cost less than our car!
Highly recommend booking with McRent, I truly dont think you will find a better van.
For three weeks in October 2020 we toured the South Island. We picked the camper van up from Zion Pokeno and they had arranged for our return ferry crossing at a very reasonable rate. The hand over of the keys was a lot less stressful than other firms we have rented vehicles from. The camper van was immaculate and everything was in good working order. The staff were friendly and efficient. We will be using this business again.
We had a fabulous trip, everything from booking to drop off was awesome! The vehicle was perfect.
We had a fantastic experience with McRent. Their staff were awesome and very professional. Communication was great and they made us aware that if anything went wrong on our trip they were there to help - luckily everything went perfectly. The van was near new and very suitable for our family holiday. I would highly recommend using McRent for your holiday rental.
We had a wonderful holiday with McRent in an almost new campervan. The service was brilliant and it was an easy process. The van was amazing. It accommodated our family of 5 really comfortably and I would highly recommend.
My bestfriend and I recently returned from our first ever campervan holiday. In our late 20s we wanted to be able to travel the south island in a budget friendly fashion with some luxuries. Having found McRent on a google search for campervans I was slightly apprehensive as they were a relatively new company. However, all my worries melted away with the attentive service I received from Claudia in the reservation office, who answered my late night emails very promptly. Having searched their website and not finding a vehicle for our dates I emailed them on the off chance they may have a vehicle not listed. I'm so happy I did because we had one of the best campervans and most luxurious in nz. Our camper was almost brand new, 2019 model, had only done 24000km when we used it. Very modern with all the creature comforts, toilet, shower, 3 burner stove and oven, satellite TV. We opted to have WiFi on board and that was a great decision! We knew we had a winner because we never looked at other campervans and felt envious. Two weeks in a comfy, warm twin bed camper, with an additional double bed that came down from the ceiling (though we didn't use this). The gas bottles kept us toasty and our fridge cool. My friend and I were nervous about driving the campervan at first given how long it was (7.4m!), but we quickly got used to it. It had a gutsy motor which meant we could get up the Crown range (3 trips!) in Wanaka without too many cars lined up behind us. We only had one minor glitch at the start where they had forgotten to install our wifi router. But they sent it out to our campervan park and it was super easy to set up, and we didn't have to pay for the wifi days we missed. This trip has definitely made me a believer in campervans and I now want to take another trip by myself in a smaller camper at some point. As someone who is known for their "boujie-ness" and luxury tastes recommending McRent is the highest compliment I could make. You won't regret it!
Fantastic. We just handed back our camper. Excellent service, brand new camper. Warm, fuel efficient all the mod cons. Staff were very helpful. No complaints at all. Thanks Auckland team.
Kerry & Barb
If your after a luxury camper for a very good price these guys are the company to use. My partner and I hired there standard camper for a 7 day trip down to Gisborne and up round the east cape and we could not of been happier. The campers are assembled in Germany and then shipped to NZ and as we all know the Germans demand perfection and they have certainly delivered with these campers no expense spared and everything is of the best standard. Having a huge fridge made a massive difference it meant we could be completely self sufficient whilst on the road.
Great company and awesome team thank you Claudia and Sarky absolute gold ⭐️ service
So good we’ve hired one again for a week up north this time at the end of October.
Kerry n Barb
Amazing customer service and camper van. Cannot recommend highly enough.
Rented van out from Pokeno depo. Checking in/out very smooth no probs. Had lovely time away in only a year old van of which was beautiful decor and lovely lay out of beds of us. Very usable, very comfortable. Whole team very friendly and would definitely reccommend. Will be booking hopefully again soon.
I can’t recommend McRent enough! We hired a 6 berth family standard motorhome which was less than 3 months old for 5nights. The motorhome had more than enough storage space, was very clean and also had a third bed that we didn’t use. Reservations Manager Claudia was a breeze to book with, very lovely, patient and quick to reply to emails. Pick up and drop off we’re super quick and easy, they also paid for our airport transfers both ways. Our experience with them was amazing, we would definitely book with them again. Thank You x
Communication was response and was efficient. Very friendly team that were able to assist and support throughout rental period.
After picking up our camper van from the very friendly helpful staff at McRent my husband and I set off north for a 7 nights. We traveled right through to Cape Reinga and back spending time both at Campsites and Freedom camping. My husband found the van great to drive and I enjoyed the comfort while we traveled. The van had everything we wanted and more and we are now planning our next trip with McRent.
We had a simply amazing time spending 7 weeks travelling the country. MCRent were so professional from the get go, great value and amazing service. Claudia is incredible as well as Shaky. The vehicle was new, exceptionally comfortable, economical, spacious and clean. You pay a little more but trust me you totally get the best RV on the road. 100%
We rented a Motorhome from McRent and drove around the East Cape of NZ.
Great experience! Motorhome had everything we needed in it - extremely comfortable beds - which was a must for us!! Friendly staff, and visual instructions we could go back and watch again on the TV.
Such an amazing experience with McRent. Right from getting a quote to picking up the van. Everyone was so helpful and friendly and the campers were amazing. So clean, tidy and functional. Would highly recommend them.
Very awesome team to deal with. Made a last min booking and they jumped to make it happened. Recived vehicle in good clean condition.
All my friends where impressed with the quality vehicle and the space.
My husband and I have just had 7 nights renting a McRent Motorhome and travelling around the South Island. I can't speak highly enough of the fantastic service we received - right from the very first contact with our enquiry through to the end of our trip and return of our motorhome. Claudia was so lovely to deal with, as were the team in the Christchurch office.
We hired a Family Standard motorhome which was a 4-berth even though it was just the two of us. Everything was supplied, we asked for extra towels and nothing was a problem. We were very comfortable and warm and as everything was checked over to ensure it was working before we left we never had an issue with anything. The Christchurch team explained how to operate everything before we left and they made sure we watched a video explaining it all as well.
10 out of 10 on all levels - we would definitely hire a motorhome from McRent again and recommend them to anyone thinking about booking with them.
If you are looking for an incredible motorhome experience look no further. McRent are fantastic to deal with. The communication from Claudia from booking through to check in was prompt and she made the whole process very easy. The pickup was easy and McRent provided comprehensive instructions about everything we needed to know. The vehicle inspection was thorough and they took numerous photographs of the condition of the vehicle when it is handed over, and we then got a copy of the photos emailed to us.
We hired a 4 berth with twin beds/super large bed in the back and a double which drops down from the roof. It was perfect for our family of four. The vehicle was practically brand new and it had everything we needed including bedding and towels. We took extra blankets in case the kids got cold but they weren't needed - especially with the central heating.
The drop off was also easy. There were no issues with our vehicle, we had taken excellent care of her, and our bond was released to us immediately (which showed overnight from memory) We had a fantastic holiday. Thank you McRent - we will definitely be using you again.
Great experience with McRent. Staff - especially Claudia and Shacky - very helpful and fully explained everything we needed.
Vehicle was immaculately presented. Easy to drive and park, and fuel consumption was pretty reasonable. Warm inside on a winters evening and great visibility when driving.
Really impressive with our hire with McRent. We spent a fantastic week travelling ex Christchurch around the central north island and found the van to be very comfortable, well appointed and easy to drive. Would be keen to hire again from McRent - excellent service!
I toured around the lower portion of the North Island of N.Z using a campervan hired from McRent. The staff at the Auckland office were friendly and patient with me in explaining the workings of the campervan [this was my first time using one]. Their vans are near new and very clean and their rates were quite reasonable. Overall a very good experience despite some very minor technical issues with my particular van. If I don't end up getting my own van I certainly will look forward to using McRent again.
McRent is definitely the very best place to rent a campervan👍! The vehicles are brand new, well thought and equipped with everything you need and even more! We did 6,000 km in 52 days both islands with CV640, drove up and down a lot of steep roads in the winter and had zero issues! Right from the start we were in touch with Claudia, who is not only a lovely person but helped us with everything from ferry tickets, airport transfers, extensions and recommendations for our journey through this beautiful and breathtaking country! The teams in both offices Auckland and Christchurch are extremely friendly, made us feel welcome and proofed to be well beyond any other campervan company out there! Thanks guys, it's been the journey of our lifetime! 🚌✌️
My wife and I were supposed to be travelling to Cancun Mexico for our 50th. But COVID-19 put a stop to that ..😕..
so we decided to travel around New Zealand for 14 days .. I contacted several motorhome companies The only one who got back to me quickly was McRent they looked after us like we were family and made it a positive experience that we will not forget quickly.
Fantastic deals very affordable
Fantastic experience from start to finish!
The McRent staff were so friendly, helpful and informative from start to finish. The pickup/drop off operation is smooth and easy & no question is unanswered - they even have an 'out of hours' help number for whilst you are on your travels meaning you can fully relax. The camper van was brand new and had everything (plus more) we could've needed. The kids had a blast and we managed to see a bit of our own backyard at the same time!
We will be regular customers from now on for sure!
Chris and Susan
We hired a near new Trend and had a great 16 days tripping around the North. The staff were helpful and friendly and we had a good introduction to how everything worked prior to setting of on our adventure. The camper was nice and warm with the central heating. All in all we had a great time thank you, would definitely use them again
We found the service and staff very helpful, The motor home was near new and in good condition it was easy to drive and after the first night we had mastered the controls for heating , fridge etc etc. It was well stocked with bedding pots pans etc, dish washing liquid and cleaning mtrls would have been helpful but not supplied. Also be aware insurance cost are xtra and windscreens are not covered by insurance..overall we had a great time and would rent from them again.
We love renting from McRent. Their campervans are near new, great layout, have the benefit of mobile wi-fi and satellite TV, and are powerful to handle well the NZ mountainous roads. The campervan is also very warm with a great heating system, and works well for the 3 of us, husband and wife with 10 year old son. Can be totally self-sufficient to be able to camp in any freedom camping area within NZ. We love the freedom that travelling this way has for us, without having to pack up everytime you move location. Staff are excellent to deal with and very helpful.
We wanted to book a camper during the school holidays (a very busy time for all camper companies) McRent, were the only company who returned my emails and put our family on a wait list for a camper.
They were great at communicating when a camper came available which meet our needs.
The camper was ideal for all our needs and provided a wonderful way for our family to experience our local tourism spots.
Bruce & Lynn from Tuakau
We rented a motorhome from McRent in Pokeno south of Auckland. We started our trip around the North Island on the 28th May until the 13th June which we enjoyed immensely. The motorhome was less than 12 month old and was a joy to go away in. It had all the bells and whistles with everything you need to make your holiday enjoyable. Glaudia in the office was very welcoming and very helpful to make sure we had everything we needed. The staff are friendly and we would highly recommend this company if you were thinking of hiring a motorhome for a holiday.
We booked the camper for 10 days, and it was given back with reluctance. The first contact with Claudia, Shacky at pick up, the availability of Shacky with any questions during the trip (must say all due to "operator error" of course), has been professional and friendly. The camper absolutely lived up to what was expected, and in accordance with the website. The driving handling, the services, the finishings quality, luxury, little road noise - excellent.
A few outstanding attributes:
- The solar panel charging the batteries during the day, makes it possible to be completely freedom camping as you need not stop at a camp site to charge batteries - so the few dollars extra for the solar pane, more than make up for the cost of having to overnight in a camp site.
- Having 2 single beds in the rear of the camper, with entry in the middle, makes it possible to climb in and out of bed without having to climb over the partner.
- Excellent insulation to the envelope of the camper - (even in June) we hardly ever used the auto heating overnight.
Should you surf the web for a camper rental deal, and should McRent appear to be a little more expensive per day, consider the above - you will not make a mistake with McRental.
Easiest way to compare all your options. The little bits of help afterwards was good to.
Margarida van Wijk
We had a fantastic 3 week experience with our Mc Rent motorhome, traveling through the south and north island. Because of this motorhome we stayed in remote campgrounds/places and enjoyed the luxury and comfort of a european build motorhome.
Before we decided to book with Mc Rent we approached them directly. First via email and afterwards we had a call with Claudia. Our key consideration was the lay-out of the bed. My partner is 190cm long and we wanted a comfortable/large bed. We rented a Dethleffs Trend 7057. The model with 2 separate beds, as this can be connected and changed into 1 very big bed (covering full width of vehicle).
After a short visit to Auckland we took a flight to Christchurch. The 10minute taxi ride from the airport to their depot is paid by Mc Rent, where we had a quick but very comprehensive handover with Oliver. As we already bought a sim only voice/data package in Auckland, we have used Applecar play and google maps for our navigation. The motorhome has usb inputs for both iphones and androids to
The great thing about the motorhome is the fact that we could be “off the grid”. With a full water tank we managed +3 days, with good/heavy use of water for dishes, shower and toilet. This allowed us to stay away from large campgrounds and holiday parks. Beside the first night (late tekapo) we stayed at campgrounds managed by DOC or local municipalities. We found the Rankers App the best to find campgrounds and free motorhome disposal locations. We stayed at the best and most remote places in NZ!
During our 3 week trip we did not connect to power once!! The Motorhome has solar panels and it charges when driving. Even after extensive use of lights, charging phones etc by USB and watching Satellite TV.
Before we booked, we considered all the rental main alternatives in NZ, but we are glad we booked with Mc Rent. The great benefit of the vehicle is also the separate shower and toilet (together is wet and messy). The combination of a large bed, se
Uwe and Sabine
Working with McRent was great from the first contact with Claudia Schoushoff in Auckland. The takeover in Christchurch was perfectly organized and the lady in the station was extremely friendly. Our camper was an almost new 6.40 m Fiat Ducati van from Sunlight with a double bed. We had the camper for 8 weeks from mid-December to mid-February. Did 6500 km and were on the south and then on the north island. New Zealand is a dream and the 8 weeks were one of the most beautiful trips we have ever made !!! The camper worked perfectly and was very well equipped. Fridge, 2 burner stove, TV with satellite dish, toilet, shower, internet, solar, camping furniture, navigation system and bedding and towels were sufficient on board. It doesn't get any better. After 8 weeks we returned the camper to Claudia near Auckland Airport. This action was also very relaxed and friendly. We would like to take this opportunity to thank the McRent team very much and can recommend this rental station wholeheartedly. 5 Stars !!! Uwe & Sabine Fredersdorf - Germany
Super friendly and helpful in problem cases. Fair prices/fees if there are damages caused by the renter! We‘ll defenitely rent again by McRent!
We have found the level of service has been exceptional.
The motorhome we hired developed problems, just minor issues
Mc Rent were fantastic in accomadating us with another vechicle and nothing was a problem.
Peter and Susan
We hired a brandnew campervan from McRent. The RV was well equipped. The biggest asset was a better storage solution compared with other competitors. Every detail was perfect planned. Absolutely top was a separate toilett and shower. Very good for long trips and freedom camping. With that van you are absolutely independent for approx 4 days.
The team at the McRent location in Christchurch were absolutely friendly and changed some equipment we preferred. Top!
Only one small mistake happens. A bottle of LPG was empty we found out the first evening. But was not a big problem for us. We gave McRent a call and changed the bottle at the next service station. Get all money back at the end.
We spent two wonderful weeks in NZ travelling with Mc Rent Dethleff motorhome. The car was brand new and of course very tidy. We have not travelled with a motorhome earlier but found this motorhome very versatile, handy and easy to operate. There was surprisingly much space, even toilet, shower and toilet were completely usable. We were planning to spend some nights in hotels but ended up to spend every night in this motorhome.
When looking at some other people with cheaper campervans in the camping ground, I was very happy that we selected this more expensive solution.
The instructions when we received the motorhome were very good. We only had a small issue during these two weeks and we got very clear instruction how to solve it.
I can recommend McRent.
Service point of McRent in Pokeno (Auckland). The RV was great, it was a brand new car. As usual the best way to visit and explore the country. I do most of my trips this way. Excellent staff of McRent, fully profesional, friendly and helpful. I was a pleasure to meet all of you guys. I will come back, definetelly!
We very much appreciated the great camper van rental experience with McRent in New Zealand. Claudia, the German Sales Manager, in Auckland already helped us before our arrival to get the right campervan for our 2,5 months travel time with our 1 year old son. From her own experience we learnt how to create a safe sleeping environment for our baby. We also received great travel tipps from McRent regarding campground, travel route and magnificent roads.
Picking up the campervan and returning it worked out extremely easy, efficient, fair and with lots of personnel support and time for our questions. Since McRent just expanded their business in New Zealand we travelled in a brand-new campervan. Compared to many other rental campervans McRent offers a very high campervan standard and quality:
- great isolation so that we could spend the night in Sep-Nov without using a heater
- huge fridge and freezer
- huge and comfortable double bed
- lots of storage room
The McRent service we experienced was absolutely outstanding. We can highly recommend this company and would always rend there again.
Fantastic! Excellent built quality and very clean too. McRent also provided all that's necessary for your holiday. Quality beddings, sufficient cooking and dining utensils. They don't overload unnecessary things like electric toasters and electric kettle to you. Communications with Claudia from the sales team was a breeze. Her years in this campervan rental comes thru the moment our first enquiry went out. Nothing was ever too much and all querries, doubts are laid to rest. Issues along the way during the rental was also promptly dealt with. No nightmares of equipment breakdown or doesn't work. Our 7+meters van was superbly easy to handle too. This is our 4th campervan trip in NZ, but our first with McRent. The experience with them is certainly not inferior to some of the bigger and premium names that we had previously used.
The sum it up. There are 2 main areas which we believe are very important to most campervan hirers. The campervan quality (both the van and the interior fixtures working as they are supposed to) and the communication with the company (especially when there are issues before or during the hire period). Both these areas are very well handled by McRent.
Keep up the good work Team McRent!
We found Claudia and Shakey to be very helpful and knowledgeable before we booked the motor home. On arrival they were very friendly and welcoming. When we saw the first motor home we were a little disappointed to see that it didn’t have an oven and was smaller than expected. There was another motor home on site and we were able to upgrade, with only small cost adjustment. So happy days!
My wife and I had the Family Standard model for two weeks out of Christchurch. We found this model ideal for us, despite having an additional drop down bed. The twin beds at the rear(which can be a almost king) were very comfortable and I am over six feet (bed on the driver side is longer). Fully self contained and very well equipped including a TV dish, solar panel and wi fi (extra, but worth it) which we never lost during our almost complete circle of the South Island. Having never driven a motor home I found this model quite easy to maneuver despite its width and NZ's narrow roads. The Fiat diesel had enough power and having an automatic/stick shift was great on twisting roads. One caveat, if you are one who brakes with his/her left foot, don't! For some reason if you brake with your left then push on the accelerator nothing happens, as if no longer in gear. No worries it comes back in a second, but won't happen if you brake with your right foot, as most do. Can't figure out why, but is clearly explained in the manual "do not brake with other foot". Took me several days and a through read of the manual before I figured it out. Cab has electric mirrors, excellent seats, cruise control, radio with blue tooth and a nice pop-up built in for your phone.
Interior is nicely done and all windows/sunroof have very nice built in shades and screens, including the front and side windows of the cab. Good size fridge, three burner stove and oven. Clever bath has a full shower, when done the sink and toilet swing out for use, then out of the way to shower. Huge garage for storage and easy access to gas bottles etc.
My unit only had about 1000km on it and was very clean at pick-up. Great staff, had a minor issue on the road and they responded quickly. Huge shout out to Claudia in their Auckland station who answered my many, many questions during the months prior to arriving, and delivered on every promise she made. Would not hesitate to use McRent again, highly recommended!
Great rig with wonderful layout. Unbelievable service from Shacky who walked us through 2 fixes on a Sunday night.
The McRent team from first contact to drop off were very friendly, helpful and thoughtful. They helped me achieve a long term sporting goal (running 160 km around Mt Taranakai, New Plymouth) I required a support vehicle and they were more than accommodating and provided a four berth van. It was nearly new, clean, well appointed and drove like a dream. I cannot recommend McRent and the crew highly enough. Thank you
By far the best company to rent from in NZ. Their fleet of vehicles are practically new- top quality motor homes with everything you could possibly need Included. Great service too.. If you have any troubles, someone is there to help you on the phone. Would definitely go with McRent again when we do North Island =)
McRent staff where very helpfull and freindly. The Motorhome was great, clean well equipped and easy to drive couldnt have done without the wi.fi which was a extra but well worth it. We loved our holiday and McRent made it hassle free.
Peter + Anita
Shortly after reaching retirement, a dream came true for us. We took off to travel NZ by camper van. After having done a lot of comparison between different providers in advance we decided to book with McRent. For us the 7m Dethleffs Ducato they provide was the right choice as this offers a perfect compromise between living comfort, space and driving.
We flew into Auckland (with Singapore Airlines - a recommendation for itself) and for the first night booked a double in
LaValla Estate / Tuakau - to sleep over the jet lag. Next morning we were picked up by Shacky from McRent who took us to Pokeno - McRent office on the North Island. Shacky also did all the necessary paper work with us and introduced the camper van to us - in every detail we needed. Everything had been prepared perfectly so we were ready to go after an hour.
From then on we spent four wonderful weeks traveling the North Island and the South Island. Stunning landscapes every day - we have never seen such a diversity and beauty before. Only the list of places we’ve been to would exhaust this review. Two small technical problems we had on our way were properly solved via hotline support. Return of the van in Christchurch was fair, easy and without any problem. We simply paid the tax for the milage we had - that’s all. Finally we got a voucher for a taxi to take us to the Christchurch airport.
The van we got was a fairly new one. It had every feature we needed. Everything was working reliably.
Above all that we have to point out, that the personnel in Auckland as well as in Christchurch were very supportive and obliging.
We recommend McRent NZ as a fair and reliable rental partner for camper van adventures in NZ.
Peter + Anita from Bavaria / Germany
Brand new company with a brand new fleet. Our Fiat campervan had only 1600 km on the clock and was impeccable. Good lay-out, easy to handle and a competitive price.
The handling staff was very help-full. Check-in and explanation efficient and clear. We had in our 5 weeks rental period 2 small technical issues, 1 with our Wifi and 1 with the Heating, both easy (software) fixes after a quick call to Janell and telephonic instructions.
Well done McRent!
Wir hatten ein fast neues Fahrzeug. Auch mit vier Personen wurde es uns nicht zu eng, wir haben uns sehr wohlgefühlt. Das Personal in Christchurch, genau wie in Auckland war sehr nett und hilfsbereit. Wir haben viele Tipps sowohl für das Fahrzeug als auch für die Reise erhalten. Wir hatten ein kleines Problem mit einem stinkenden Abfluss. Dieses wurde aber sofort und ohne Probleme behoben, so dass wir drei wundervolle Wochen in Neuseeland genießen konnten. Wir würden jederzeit wieder mit McRent verreisen. Sehr zu empfehlen.
Fast neues Fahrzeug, alles war sehr sauber. Bei der Übernahme in Auckland wurden wir, in deutscher Sprache, kompetent und zuvorkommend betreut und haben diverse gute Tipps erhalten. Ein grosser Komfort bieten die zu öffnenden und mit Fliegengitter versehenen Fenster. Nach 6 traumhaften Wochen auf der Nord- und Südinsel war die Rückgabe in Christchurch absolut problemlos. Dank an das Team. Sehr empfehlenswert, wir würden wieder bei McRent mieten.
Almost new vehicle, everything was very clean. In the acquisition in Auckland we were, in German, competently and courteously looked after and have received various good tips. The windows that can be opened and fitted with mosquito nets offer a great comfort. After 6 wonderful weeks on the North and South Island the return in Christchurch was absolutely easy. Thanks to the team. Highly recommended, we would rent again at McRent.
In Nov 2018, my wife and I rented a motorhome for 3 weeks from McRent New Zealand for our road trip across the North Island and South Island of New Zealand.
When we picked up the motorhome, the customer service representative was courteous, helpful and knowledgeable. She carefully explained all the features of the motorhome and went the extra mile to give us hints and tips for our roadtrip. The rental paperwork process was completed quickly with no surprises and we were on our way in no time.
The motorhome was brand new and had all the conveniences of a modern motorhome. It was pleasant and comfortable to tour New Zealand in our McRent motorhome. When the Check Engine light came on unexpectedly, McRent’s Managing Director took care of resolving the issue for us. At the end of our trip, returning the motorhome also went smoothly.
Overall, we had a good experience with McRent and would recommend them to any future travelers looking to rent a motorhome in New Zealand.
G & D Webber, Canada
4 unglaubliche Wochen in Neuseeland. Das Wohnmobil war komplett neu, für 3 Erwachsene sehr komfortabel. Leider hatten wir einen Schaden bei der Wasserpumpe. Wir kontaktierten sofort das Office und am nächsten morgen - an einem Samstag - stand einer Mechaniker am Campingplatz und tauschte sie aus. Tolles Service!!! Gerne wieder!
We hired a caravan from MCRent Christchurch and traveled with it for twi weeks. On our way a rock from the road broke our windshield and we made a small hole in the table by accident. We were more then wiling to pay the damage but when we got to their office they decided to charge us for the illogical price of 920 NZ dollars for the windshield (and they probably have insurance to pay for that kind of damage and) and 1265 NZ dollars for the tiniest hole in the table which obviously they can repair just by replacing the upper wood layer for no more then 200 dollars. After we told them it’s too much the women in the office gave us the phone of the manager. We tried to call him repeatedly and email him but he did not answer and all we got is emails from one of his workers who avantually just stoped responding. Their customer service is almost non existing, we had a problem with the water pump in the middle of the trip which wasn’t our fault and we had to wait 2 days in Wanaka and delay our trip until we got someone to fix it and we had to speak with the plumber ourselves And drive to his house because they were handling it like we had 3 month in New Zealand.
They took edvantage of the fact that we had to fly home and had no time to handle it. Overall very poor choice of caravan company! Be careful
We are super happy with our stay i NZ and with our 3 weeks of renthal a motorhome with 4 beds from MC Rent (We was me and my wife with two girls 3 and 5 years) MC Rent are a pretty young company in NZ and they told me that they now have 95 motorhomes out in buisniess in NZ. That means new & fresh units, good personal service, they take all time you need for introduction and explains. We also met other MC Rent customer out in holiday parks and all where happy and 100% satisfied. (All of there motorhomes looks like brand new, I except them to be 0 - 3 years all of them)
I can really reccomend this company for your stay in NZ
/Niklas Granstrom and family from Sweden
We loved our McRent campervan. MC90 took us all over South Island in comfort and didn’t miss a beat. The customer service was excellent and we will be using McRent again.
A very well managed company! Very good staff and friendly.The campers in a very good new condition!!!!!!!
We rented for 3,5 weeks from Christchurch to Auckland. Oliver explained really well all the details. The Detleff Fiat Ducato was fun (only 6000 km old) and perfectly equiped. The returning of the Campervan was easy as well thanks to Claudia and Shaggy. They even checked that we had all our belongings with us. Next time we will book here again.
From beginning to end McRent were superb. The vehicle was excellent and the whole experience could not have been better. Janelle in reception went out of her way to accommodate us and our real thanks to her. We love New Zealand and the only way to see it in its splendour is with a campervan, McRent are the people to rent from.
Hillie & Dave Fear, Bristol, England.
We rent six weeks a motorhome.
They rent Dethleffs which are very good. The only dissappointment was
a rip off of 1.250 for a tiny bump in the table... . Thanks guys..
Miete keine Motorhome bei Mcrent Christchurch. Die Kundenbetreuung ist sehr schlecht und die Kommunikation auch. Mann nimmt das Geld und du hörstst nichts mehr. Wenn mann Probleme oder Fragen hat, kümmert keiner sich. Alles is der Fehler von den Kunden sagen die und McRent selber macht kein Fehler. Glauben sie mir, mieten sie hier nichts. Da gibt viel bessere Firmen so wie Wilderness die sehr gute Fahrzeuge und Kundenbetreuung haben.
Le 8 Octobre dernier, à Christchurch en Nouvelle-Zélande, J'ai retourné mon Camping-Car loué auprès de McRent via Motorhome Republic. Quelques dommages mineurs avaient été causés au véhicule et j'en ai avisé le locateur dès mon retour. Le montant facturé par McRent était déraisonnable et c'est sous pression que j'ai du apposer ma signature et "accepter" ce montant sans quoi j'allais manquer mon avion. J'ai par la suite contacté le service a la clientèle de Motorhome Republic (Photos et documents à l'appui) qui s'en est lavé les mains et stipulant que ma signature témoignait de mon accord... Il faut bien oeuvrer dans le domaine pour démontrer une compréhension et une ouverture aussi limitée devant une situation qui est pourtant déplorable.
Pensez-y deux fois avant d'effectuer une réservation auprès de ce "broker" qui semble penser beaucoup plus à son porte-feuille qu'à celui de ses clients.
A ce jour, malgré l'envoi d'une mise en demeure, je suis toujours sans réponse de Mc-Rent.
Pour ma part, c'est terminé!
Good but small company. Friendly staff. Two locations: Auckland and Christchurch.
We arrived to pick up the coach. A thorough walk around was done. We loaded our gear and off we went. It was a Fiat base class C motorhome with two queens (cabover and rear) and a converting dinette. It was easy to drive, diesel powered, plenty of power, fuel efficient, solar power on the roof, and good road visibility. LP troubles started day one. Wound up losing Refrigerator, heater, and hot water. No dealership or service network outside of Christchurch. Pretty big inconvenience but not a trip killer. Engine heater worked and stove heated water and cooked food. Mechanically, the vehicle was fine. everything worked fine, good tires, power, turning radius. The mobile WIFI was the highlight of the trip. Worked just about everywhere. With unlimited data at $10NZ/day, it was a good deal.
I'd recommend looking at a larger RV network if you're planning a long road trip. Maui and Blitz and Juicy were all over the place, and they seemed to have connections in each bigger town we were traveling through. McRent just didn't seem too interested in helping solve our issues out on the road, so I quit trying and lived with it. Once we returned, the office staff was new and didn't know much other than follow a checklist on returning the vehicle.
McRent is an okay company. They are small and lack a service network throughout the country like other larger RV companies have. If you have trouble with their RVs, plan to live with it on the road until you return.