Mode Campervan Rentals

Mode Campervan Rentals

Reviews

Joy's avatar

Joy

Ranking: 8/10

We picked up the van at auckland airport good quick hand over and prebooking worked well. This is a budget campervan but was ideal for our purposes. Stove easy to use and car nice to drive. Configuration and bedding was fine. Only issue was that sink was dirty, clean water was not clean and intake pipe slimey. Just an issue of better quality control on cleaning. Company was receptive. Otherwise a good positive experience.

Reviewed 8 months ago

Kelly Nicholas's avatar

Kelly Nicholas

Ranking: 10/10

Excellent all around service. Punctual and professional pick up from the airport, great vehicle at an absolute steal of a price. Even given a cup of tea while I waited for a drop off at the airport because I had a long time before my flight. Highly recommend them, thanks so much!

Reviewed 11 months ago and experienced in July 2020

Hannah's avatar

Hannah

Ranking: 8/10

Van was great, everything that we needed and more. Only disappointing factor was there was no information provided to us when we collected, for example, the fuel type, rules of camping, the battery packs inside the van. Apart from that, would definitely use again.

Reviewed 11 months ago

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Josh Davies's avatar

Josh Davies

Ranking: 10/10

I used mode rentals for my first road trip
Around the South Island, the Christchurch branch. Absolutely blown away with the service and the rental itself. Will definitely use them again

Reviewed 11 months ago

Clem's avatar

Clem

Ranking: 10/10

The rental was easy to book, at some very decent rates. The car worked perfectly and was furnished with all we could need. Staff was really nice and helpful.

Reviewed about 1 year ago

Louis Gonsalves's avatar

Louis Gonsalves

Ranking: 9/10

We rented a smaller self contained camper van, Nissan Serena. The van itself was very clean and sufficient for our needs and easy to maneuver. The items provided with the van, namely, linen and utensils, came in very handy. There was a slight problem with the sliding open of one of the side doors, but it was no big issue. All in all, our experience with the vehicle and with the staff we encountered, both at the start and the finish of our road trip, was really good. There were no hidden fees and we received value for what we paid. Thanks Mode Rentals🙏

Reviewed over 1 year ago

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John - Wellington NZ's avatar

John - Wellington NZ

Ranking: 8/10

Used the small Serana camper for accommodation whilst in Dunedin for the Elton John Concert. (Not enough accommodation in Dunedin to attent shows!!).The camper performed well and was also comfortable to drive.

Reviewed over 1 year ago

Mode Campervan Rentals responds:

Thanks for the review John! We hope you had a comfortable night's sleep! We heard the concert was phenomenal, what an experience!

Keith King's avatar

Keith King

Ranking: 10/10

Great service , van a bit cramped for me but it was advertised. I spent every night in a campsite that had toilets / showers and kitchens. Having said that I throughly enjoyed my week driving in New Zealand and would Recommend the company , the vehicle was clean and well maintained

Reviewed over 1 year ago

Mode Campervan Rentals responds:

Thanks for the review Keith! We're so glad to hear you had a great time renting with us! We hope to have you back travelling with us again soon!

James Murphy's avatar

James Murphy

Australia

Ranking: 9/10

Can't fault out experience with Mode, hired a 2-berth camper for a two week road trio around the North Island of NZ. Shuttle picked us up at the airport and drove us to their rental address, and we were on the road in no time. No issues with the vehicle at all and came with everything we needed. The after hours drop-off was also handy as we had a late flight on our last day, so we were able to drop it off later than their office hours, and that was all fine. All in all, a smooth experience with Mode rentals.

Reviewed over 1 year ago

Mode Campervan Rentals responds:

Hey there James! Thanks for the review! We're so glad to hear you had a smooth time renting with us! Can't wait to see you back on our shores again soon!

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Felix's avatar

Felix

Ranking: 1/10

Worst of the worst scammer, i can't believe that they charged me 552$ for something that supposed to insured and this is the worst rental car company in the world. Thanks for ruining my holiday.

Reviewed over 1 year ago and experienced in October 2019

Mode Campervan Rentals responds:

Hey there Felix, we've tried to contact you directly to help understand your issues with your experience in the hopes that we might be able solve your issues in some way. Please contact us at info@moderentals.co.nz

Charles Averty's avatar

Charles Averty

Ranking: 8/10

1 week living in campervan, half to stay Closer HALF MOON BAY MARINA workplace, half to reach kitesurf spot nearby Auckland.
What a 'Best mean than MODE campervan!

Reviewed over 1 year ago

Mode Campervan Rentals responds:

Hey there Charles, thanks for the great score! We're glad we managed to deliver on our promise of great vehicles at affordable prices!

William Laurie Walker's avatar

William Laurie Walker

Ranking: 8/10

quilt cover had stains on it and a couple of small tears which got bigger during the hire time. Otherwise everything was fine .staff were very helpful and present.

Reviewed almost 2 years ago

Mode Campervan Rentals responds:

Hey there William, we apologize for the stains on the quilt! We'll make sure we check all the camper kits upon your review and get them up to tip top standard! We're glad to hear the rest of your time with us went well!

Wolf's avatar

Wolf

Ranking: 10/10

Rented a cargo van for half day and got the perfect vehicle for my purpose!

Reviewed over 2 years ago

Mode Campervan Rentals responds:

Hey there Wolf! Thanks for the review! We look forward to delivering great service to you again! ~ Matt, The Mode Team

Mezoul's avatar

Mezoul

Ranking: 10/10

Pick up the van in Christchurch. Clear and good service, explanation during the check in. Very clean car. Everything was awesome from the beginning to the end of our trip with mode Rentals. Thanks for that !

Reviewed over 2 years ago

Mode Campervan Rentals responds:

Thanks for the review Mezoul!

Brendan Jones's avatar

Brendan Jones

Canada

Ranking: 6/10

Hello fellow NZ travellers. I have quite the story for you regarding Mode rentals. Let me first say that Brooke did a fantastic job in repairing the damage or this review would have received only 1 star! Unfortunately, just too many mistakes and blunders with this company. I researched and was uncertain of the track record before but the price could not be beat. After multiple emails regarding deposits, amenities, etc. I finally arrived in Auckland. The contract stated airport pickup and the flight # was provided. After waiting 45-60 minutes with no pick up, I finally took a cab to the depot. Upon arrival I read notice on the gate stating a fumugation issue with the building next door and that I had to pick up at a hotel. Where was the phone call telling me this? Why did nobody pick me up? The van was at the hotel and I checked over the contract which charged $15 for a pick up that never happened. At this point I am not signing off on the contract, not leaving me CC info, and taking the van telling them to email me. Not 20km into my trip the van is drifting to the left on the highway and when I brake, the steering wheel begins to shake rapidly. Next day, email from Mode stating my van hire is illegal and the police could be notified. I am told to return the van today and settle this matter. OK, I will take time from my holiday to visit the depot and inform them of their shortcomings in person including renting an unsafe vehicle. This is where Brooke (the shining star) takes control of the situation and empathizes with me. Yes, the vehicle is unsafe so we are covering the cost of petrol. Yes, we forgot to pick you up and we will waive the airport fee and pay your taxi. Yes, you don't require a solar shower so we can refund that too. And yes, here is a new, safe vehicle - we are sorry. Rest of the trip went fine and return was easy. However, nobody informed me of their Social Media campaign where you win a free rental. Terrible I did not have an opportunity to enter!!

Reviewed over 2 years ago

Mode Campervan Rentals responds:

Hey there Brendan, we're sorry the process wasn't as smooth as it should have been. We strive to make customers enjoy a stress-free experience and will take your feedback on board to help us improve in the future. ~ The Mode Team

anne's avatar

anne

Ranking: 10/10

You are never too old to go camping.
In November and early December, my husband and I enjoyed and amazing six weeks holiday travelling the central North Island of New Zealand.
We have nothing but praise for the efficient, friendly, warm staff at Mode. We own our own motor home in Australia but adjusted to the more simple style of travelling very easily. The bed was warm and cosy in cold weather and when the weather warmed up we could put the window down a little (rain guards on windows) to provide cooler fresh air inside the van. The bed was more than comfy as well. We also loved the fact that there are no insignias on the car which meant we felt more like locals than tourists.
There was plenty of storage space and the rear compact kitchen was just the right height and it was equipped with all the utensils and accoutrements we needed.
The automatic car (Toyota Estima) was very easy to drive with good fuel economy and we had no mechanical problems during our six weeks stay. We can highly recommend Mode for being a great company who go out of their way to please their customers. They really care!
Mode will pick you up and drop you off at the airport on time for your arrival and departure and their base is very close to the airport.
Get out there and do it! There are so many great places to see, wonderful places to hike (tramp) and beautiful pristine secluded camping spots to visit.

Reviewed over 3 years ago and experienced in November 2017

Esther Plett's avatar

Esther Plett

Canada

Ranking: 10/10

Very good experience renting a camper van for our 2.5 weeks in New Zealand. Check in and out was quick and easy. Van worked well and had everything we needed. Also appreciated that it was a neutral color so did not attract attention as tourists. They also ended up giving us a ride back to the airport for no extra charge. Agent was very friendly and efficient.

Reviewed over 3 years ago

Tommy Walker's avatar

Tommy Walker

United Kingdom

Ranking: 10/10

Mode are a great company with the utmost flexibility. I hired a camper for a week to travel around the North Island, and had everything I needed. All the towels, duvets, pots and pans were included, the vehicle was sound and new! I actually got quite attached to the camper when I dropped it back off.

Price is by far some of the most competitive out there, especially if you shop around, others are way too much! Plus the staff were personable and helpful and really wanted to help! Unlike other companies where the staff are too big for their boots, here they are as excited as you are!

Can't recommend these guys enough, will definitely be using these guys again. If you're coming to NZ and doing a road trip, use these guys!

Reviewed about 4 years ago