Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cust Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Cust Domain

Valid Reviews

29 Valid Reviews

The Cust Domain experience has a total of 29 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 23
79%
9/10 2
7%
8/10 1
3%
7/10 2
7%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.83% Average

The raw data average (mean) for all the Cust Domain valid reviews is 94.83% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Liz 10/10 183 days 100%
CCMAS 10/10 275 days 93%
Johnboy 9/10 275 days 93%
Cory and Tarah 10/10 304 days 90%
Lisa Boag 10/10 366 days 83%
Linda Campbell 10/10 427 days 74%
Valg 10/10 517 days 59%
Eloise 10/10 548 days 54%
Jan Filipcik 10/10 883 days 9%
Lua 10/10 945 days 6%
Elizabeth 10/10 945 days 6%
Sita 10/10 945 days 6%
Brandon 10/10 945 days 6%
Lisa 10/10 975 days 4%
Mel 10/10 1035 days 2%
Michael K. 10/10 1158 days 1%
Babyinplug 8/10 1279 days 1%
Niki 10/10 1279 days 1%
Brian Palmer 10/10 1279 days 1%
Martin 10/10 1310 days 1%
Daniel P 10/10 1310 days 1%
Boa 5/10 1431 days 0%
Rachel 10/10 1462 days 1%
Loic Morvan 9/10 1523 days 1%
Christina 7/10 1554 days 0%
John Griffith 10/10 1613 days 1%
Mick Havill 7/10 1649 days 0%
Jon Harris 10/10 1680 days 0%
Jozef Pinkerton 10/10 1754 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cust Domain does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

98%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.