Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cust Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cust Domain

Valid Reviews

20 Valid Reviews

The Cust Domain experience has a total of 20 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 20 valid reviews:

Rating Count Percentage
10/10 15
75%
9/10 1
5%
8/10 1
5%
7/10 2
10%
6/10 0
0%
5/10 1
5%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.00% Average

The raw data average (mean) for all the Cust Domain valid reviews is 93.00% and is based on 20 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

97.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Filipcik 10/10 266 days 88.79 100%
Lua 10/10 328 days 82.95 93%
Elizabeth 10/10 328 days 82.95 93%
Sita 10/10 328 days 82.95 93%
Lisa 10/10 358 days 79.69 89%
Mel 10/10 419 days 72.18 80%
Michael K. 10/10 542 days 53.45 58%
Babyinplug 8/10 662 days 32.97 33%
Niki 10/10 662 days 34.71 36%
Brian Palmer 10/10 662 days 34.71 36%
Martin 10/10 693 days 30.61 31%
Daniel P 10/10 693 days 30.61 31%
Boa 5/10 815 days 14.11 11%
Rachel 10/10 846 days 14.82 12%
Loic Morvan 9/10 907 days 10.6 7%
Christina 7/10 937 days 8.15 4%
John Griffith 10/10 996 days 6.55 2%
Mick Havill 7/10 1032 days 5.12 0%
Jon Harris 10/10 1063 days 5.16 0%
Jozef Pinkerton 10/10 1138 days 4.92 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cust Domain does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

98%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.