Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

76 Valid Reviews

The Lumsden Information Centre experience has a total of 81 reviews. There are 76 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 76 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 valid reviews:

Rating Count Percentage
10/10 44
58%
9/10 18
24%
8/10 6
8%
7/10 5
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

91.18% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

95.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rey 10/10 46 days 100%
Teesh K 10/10 76 days 99%
Rebecca 10/10 76 days 99%
Sandy 10/10 199 days 94%
Kate in NZ 10/10 199 days 94%
Ricardo 10/10 321 days 83%
Marianna 10/10 350 days 80%
Jane Lawrence 9/10 350 days 80%
Linda 8/10 350 days 76%
Niven 10/10 350 days 80%
Lee 10/10 381 days 76%
Dan 10/10 381 days 76%
Katie 9/10 412 days 72%
GM 7/10 412 days 66%
Devin 10/10 442 days 68%
Anni Heltti 10/10 464 days 37%
Javier.G 10/10 473 days 63%
Tania Baird 9/10 503 days 59%
Keith & Kay Finlayson 10/10 534 days 53%
braddo 10/10 534 days 53%
Meri 10/10 565 days 48%
Jhade 10/10 565 days 48%
Felix 10/10 656 days 33%
OA 10/10 687 days 29%
Kathryn Torkington 1/10 687 days 20%
Brice 7/10 687 days 26%
QueeenBeee 10/10 715 days 25%
Megan Belanger 10/10 715 days 25%
Franz 10/10 746 days 22%
Inna 10/10 746 days 22%
Ashton 9/10 746 days 22%
Boris Clémençon 10/10 746 days 22%
JT 10/10 746 days 22%
Phil 10/10 777 days 18%
Marilli 10/10 777 days 18%
Thatdudejosh 10/10 807 days 15%
Indy 10/10 807 days 15%
Karo 10/10 807 days 15%
Jonas R. 10/10 838 days 12%
Joseph 8/10 960 days 4%
Florian 10/10 1021 days 2%
Sarah 8/10 1021 days 2%
Jayling 10/10 1052 days 2%
Laura 9/10 1080 days 2%
Clobby 8/10 1080 days 1%
Katharina Pisarew 9/10 1086 days -1%
Luis Vigil Vidal 10/10 1094 days -1%
Dennis Hesse 10/10 1098 days 2%
Tori De 1/10 1111 days 0%
Marketa Weisserová 10/10 1124 days 1%
Yanzhi Cheng 10/10 1186 days 1%
Joe Trigg 9/10 1190 days 1%
Jenny Jaye 10/10 1206 days 1%
Victoria Smith 10/10 1257 days 1%
Poppy Ritchie 10/10 1286 days 1%
Judy Aspinall 9/10 1371 days 1%
Rosanna Leeming 7/10 1432 days 0%
Matt Downey 7/10 1443 days 0%
Frankie Winsor 9/10 1459 days 1%
Lisa Al Agam 10/10 1471 days 1%
Thomas Jan Geelen 6/10 1485 days 0%
Audrey Zarlenga 10/10 1516 days 1%
Theo Mallais 10/10 1558 days 1%
Puneet Mishra 10/10 1561 days 1%
Derek Drost 7/10 1572 days 0%
Simon Liehout 9/10 1598 days 1%
Debbie 9/10 1598 days 1%
Philippa Buchanan 9/10 1653 days 0%
Rita Ashby 8/10 1690 days 0%
Connie Hopper 9/10 1732 days 0%
Tatiana Rochereau 9/10 1741 days 0%
Andre Evers 9/10 1744 days 0%
David Elliott 8/10 1751 days 0%
Goldfinger 9/10 1782 days 0%
Bernadette Arnet 9/10 1788 days 0%
Zdenda Barvinek 9/10 1834 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.