Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

84 Valid Reviews

The Lumsden Information Centre experience has a total of 89 reviews. There are 84 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 84 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 49
58%
9/10 19
23%
8/10 7
8%
7/10 6
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
2%

91.31% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.31% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

94.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
chels 10/10 84 days 100%
Jeannine Davis 10/10 115 days 99%
JT & MJ 10/10 176 days 96%
Valg 10/10 237 days 92%
Fiona Taylor 7/10 237 days 83%
Maureen Tate 9/10 237 days 92%
The Gillies 8/10 237 days 87%
Jenny 10/10 265 days 90%
Rey 10/10 327 days 83%
Teesh K 10/10 357 days 80%
Rebecca 10/10 357 days 80%
Sandy 10/10 480 days 63%
Kate in NZ 10/10 480 days 63%
Ricardo 10/10 602 days 42%
Marianna 10/10 631 days 38%
Jane Lawrence 9/10 631 days 38%
Linda 8/10 631 days 36%
Niven 10/10 631 days 38%
Lee 10/10 662 days 33%
Dan 10/10 662 days 33%
Katie 9/10 693 days 29%
GM 7/10 693 days 26%
Devin 10/10 723 days 25%
Anni Heltti 10/10 745 days 12%
Javier.G 10/10 754 days 21%
Tania Baird 9/10 784 days 18%
Keith & Kay Finlayson 10/10 815 days 15%
braddo 10/10 815 days 15%
Meri 10/10 846 days 12%
Jhade 10/10 846 days 12%
Felix 10/10 937 days 6%
OA 10/10 968 days 5%
Kathryn Torkington 1/10 968 days 3%
Brice 7/10 968 days 4%
QueeenBeee 10/10 996 days 4%
Megan Belanger 10/10 996 days 4%
Franz 10/10 1027 days 3%
Inna 10/10 1027 days 3%
Ashton 9/10 1027 days 3%
Boris Clémençon 10/10 1027 days 3%
JT 10/10 1027 days 3%
Phil 10/10 1058 days 2%
Marilli 10/10 1058 days 2%
Thatdudejosh 10/10 1088 days 2%
Indy 10/10 1088 days 2%
Karo 10/10 1088 days 2%
Jonas R. 10/10 1119 days 2%
Joseph 8/10 1241 days 2%
Florian 10/10 1302 days 2%
Sarah 8/10 1302 days 1%
Jayling 10/10 1333 days 2%
Laura 9/10 1361 days 2%
Clobby 8/10 1361 days 1%
Katharina Pisarew 9/10 1367 days 0%
Luis Vigil Vidal 10/10 1375 days 0%
Dennis Hesse 10/10 1379 days 2%
Tori De 1/10 1392 days 0%
Marketa Weisserová 10/10 1405 days 1%
Yanzhi Cheng 10/10 1467 days 1%
Joe Trigg 9/10 1471 days 1%
Jenny Jaye 10/10 1487 days 1%
Victoria Smith 10/10 1538 days 1%
Poppy Ritchie 10/10 1567 days 1%
Judy Aspinall 9/10 1652 days 1%
Rosanna Leeming 7/10 1713 days 0%
Matt Downey 7/10 1724 days 0%
Frankie Winsor 9/10 1740 days 1%
Lisa Al Agam 10/10 1752 days 1%
Thomas Jan Geelen 6/10 1766 days 0%
Audrey Zarlenga 10/10 1797 days 1%
Theo Mallais 10/10 1839 days 1%
Puneet Mishra 10/10 1842 days 1%
Derek Drost 7/10 1853 days 0%
Simon Liehout 9/10 1879 days 0%
Debbie 9/10 1879 days 0%
Philippa Buchanan 9/10 1934 days 0%
Rita Ashby 8/10 1971 days 0%
Connie Hopper 9/10 2013 days 0%
Tatiana Rochereau 9/10 2022 days 0%
Andre Evers 9/10 2025 days 0%
David Elliott 8/10 2032 days 0%
Goldfinger 9/10 2063 days 0%
Bernadette Arnet 9/10 2069 days 0%
Zdenda Barvinek 9/10 2115 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.