Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lumsden Information Centre
Valid Reviews
84 Valid Reviews
The Lumsden Information Centre experience has a total of 89 reviews. There are 84 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 84 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
58% |
| 9/10 | 19 |
|
23% |
| 8/10 | 7 |
|
8% |
| 7/10 | 6 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
2% |
91.31% Average
The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.31% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
94.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| chels | 10/10 | 84 days | 100% |
| Jeannine Davis | 10/10 | 115 days | 99% |
| JT & MJ | 10/10 | 176 days | 96% |
| Valg | 10/10 | 237 days | 92% |
| Fiona Taylor | 7/10 | 237 days | 83% |
| Maureen Tate | 9/10 | 237 days | 92% |
| The Gillies | 8/10 | 237 days | 87% |
| Jenny | 10/10 | 265 days | 90% |
| Rey | 10/10 | 327 days | 83% |
| Teesh K | 10/10 | 357 days | 80% |
| Rebecca | 10/10 | 357 days | 80% |
| Sandy | 10/10 | 480 days | 63% |
| Kate in NZ | 10/10 | 480 days | 63% |
| Ricardo | 10/10 | 602 days | 42% |
| Marianna | 10/10 | 631 days | 38% |
| Jane Lawrence | 9/10 | 631 days | 38% |
| Linda | 8/10 | 631 days | 36% |
| Niven | 10/10 | 631 days | 38% |
| Lee | 10/10 | 662 days | 33% |
| Dan | 10/10 | 662 days | 33% |
| Katie | 9/10 | 693 days | 29% |
| GM | 7/10 | 693 days | 26% |
| Devin | 10/10 | 723 days | 25% |
| Anni Heltti | 10/10 | 745 days | 12% |
| Javier.G | 10/10 | 754 days | 21% |
| Tania Baird | 9/10 | 784 days | 18% |
| Keith & Kay Finlayson | 10/10 | 815 days | 15% |
| braddo | 10/10 | 815 days | 15% |
| Meri | 10/10 | 846 days | 12% |
| Jhade | 10/10 | 846 days | 12% |
| Felix | 10/10 | 937 days | 6% |
| OA | 10/10 | 968 days | 5% |
| Kathryn Torkington | 1/10 | 968 days | 3% |
| Brice | 7/10 | 968 days | 4% |
| QueeenBeee | 10/10 | 996 days | 4% |
| Megan Belanger | 10/10 | 996 days | 4% |
| Franz | 10/10 | 1027 days | 3% |
| Inna | 10/10 | 1027 days | 3% |
| Ashton | 9/10 | 1027 days | 3% |
| Boris Clémençon | 10/10 | 1027 days | 3% |
| JT | 10/10 | 1027 days | 3% |
| Phil | 10/10 | 1058 days | 2% |
| Marilli | 10/10 | 1058 days | 2% |
| Thatdudejosh | 10/10 | 1088 days | 2% |
| Indy | 10/10 | 1088 days | 2% |
| Karo | 10/10 | 1088 days | 2% |
| Jonas R. | 10/10 | 1119 days | 2% |
| Joseph | 8/10 | 1241 days | 2% |
| Florian | 10/10 | 1302 days | 2% |
| Sarah | 8/10 | 1302 days | 1% |
| Jayling | 10/10 | 1333 days | 2% |
| Laura | 9/10 | 1361 days | 2% |
| Clobby | 8/10 | 1361 days | 1% |
| Katharina Pisarew | 9/10 | 1367 days | 0% |
| Luis Vigil Vidal | 10/10 | 1375 days | 0% |
| Dennis Hesse | 10/10 | 1379 days | 2% |
| Tori De | 1/10 | 1392 days | 0% |
| Marketa Weisserová | 10/10 | 1405 days | 1% |
| Yanzhi Cheng | 10/10 | 1467 days | 1% |
| Joe Trigg | 9/10 | 1471 days | 1% |
| Jenny Jaye | 10/10 | 1487 days | 1% |
| Victoria Smith | 10/10 | 1538 days | 1% |
| Poppy Ritchie | 10/10 | 1567 days | 1% |
| Judy Aspinall | 9/10 | 1652 days | 1% |
| Rosanna Leeming | 7/10 | 1713 days | 0% |
| Matt Downey | 7/10 | 1724 days | 0% |
| Frankie Winsor | 9/10 | 1740 days | 1% |
| Lisa Al Agam | 10/10 | 1752 days | 1% |
| Thomas Jan Geelen | 6/10 | 1766 days | 0% |
| Audrey Zarlenga | 10/10 | 1797 days | 1% |
| Theo Mallais | 10/10 | 1839 days | 1% |
| Puneet Mishra | 10/10 | 1842 days | 1% |
| Derek Drost | 7/10 | 1853 days | 0% |
| Simon Liehout | 9/10 | 1879 days | 0% |
| Debbie | 9/10 | 1879 days | 0% |
| Philippa Buchanan | 9/10 | 1934 days | 0% |
| Rita Ashby | 8/10 | 1971 days | 0% |
| Connie Hopper | 9/10 | 2013 days | 0% |
| Tatiana Rochereau | 9/10 | 2022 days | 0% |
| Andre Evers | 9/10 | 2025 days | 0% |
| David Elliott | 8/10 | 2032 days | 0% |
| Goldfinger | 9/10 | 2063 days | 0% |
| Bernadette Arnet | 9/10 | 2069 days | 0% |
| Zdenda Barvinek | 9/10 | 2115 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
95%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.