Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

81 Valid Reviews

The Lumsden Information Centre experience has a total of 86 reviews. There are 81 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 81 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 81 valid reviews:

Rating Count Percentage
10/10 46
57%
9/10 19
23%
8/10 7
9%
7/10 6
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
2%

90.99% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 90.99% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

93.80%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Valg 10/10 41 days 100%
Fiona Taylor 7/10 41 days 91%
Maureen Tate 9/10 41 days 100%
The Gillies 8/10 41 days 95%
Jenny 10/10 69 days 99%
Rey 10/10 131 days 97%
Teesh K 10/10 161 days 96%
Rebecca 10/10 161 days 96%
Sandy 10/10 284 days 87%
Kate in NZ 10/10 284 days 87%
Ricardo 10/10 406 days 73%
Marianna 10/10 435 days 69%
Jane Lawrence 9/10 435 days 69%
Linda 8/10 435 days 66%
Niven 10/10 435 days 69%
Lee 10/10 466 days 65%
Dan 10/10 466 days 65%
Katie 9/10 497 days 60%
GM 7/10 497 days 54%
Devin 10/10 527 days 55%
Anni Heltti 10/10 549 days 29%
Javier.G 10/10 558 days 49%
Tania Baird 9/10 588 days 44%
Keith & Kay Finlayson 10/10 619 days 39%
braddo 10/10 619 days 39%
Meri 10/10 650 days 34%
Jhade 10/10 650 days 34%
Felix 10/10 741 days 22%
OA 10/10 772 days 19%
Kathryn Torkington 1/10 772 days 13%
Brice 7/10 772 days 17%
QueeenBeee 10/10 800 days 16%
Megan Belanger 10/10 800 days 16%
Franz 10/10 831 days 13%
Inna 10/10 831 days 13%
Ashton 9/10 831 days 13%
Boris Clémençon 10/10 831 days 13%
JT 10/10 831 days 13%
Phil 10/10 862 days 11%
Marilli 10/10 862 days 11%
Thatdudejosh 10/10 892 days 8%
Indy 10/10 892 days 8%
Karo 10/10 892 days 8%
Jonas R. 10/10 923 days 7%
Joseph 8/10 1045 days 2%
Florian 10/10 1106 days 2%
Sarah 8/10 1106 days 1%
Jayling 10/10 1137 days 2%
Laura 9/10 1165 days 2%
Clobby 8/10 1165 days 1%
Katharina Pisarew 9/10 1171 days 0%
Luis Vigil Vidal 10/10 1179 days 0%
Dennis Hesse 10/10 1183 days 2%
Tori De 1/10 1196 days 0%
Marketa Weisserová 10/10 1209 days 1%
Yanzhi Cheng 10/10 1271 days 1%
Joe Trigg 9/10 1275 days 1%
Jenny Jaye 10/10 1291 days 1%
Victoria Smith 10/10 1342 days 1%
Poppy Ritchie 10/10 1371 days 1%
Judy Aspinall 9/10 1456 days 1%
Rosanna Leeming 7/10 1517 days 0%
Matt Downey 7/10 1528 days 0%
Frankie Winsor 9/10 1544 days 1%
Lisa Al Agam 10/10 1556 days 1%
Thomas Jan Geelen 6/10 1570 days 0%
Audrey Zarlenga 10/10 1601 days 1%
Theo Mallais 10/10 1643 days 1%
Puneet Mishra 10/10 1646 days 1%
Derek Drost 7/10 1657 days 0%
Simon Liehout 9/10 1683 days 0%
Debbie 9/10 1683 days 0%
Philippa Buchanan 9/10 1738 days 0%
Rita Ashby 8/10 1775 days 0%
Connie Hopper 9/10 1817 days 0%
Tatiana Rochereau 9/10 1826 days 0%
Andre Evers 9/10 1829 days 0%
David Elliott 8/10 1836 days 0%
Goldfinger 9/10 1867 days 0%
Bernadette Arnet 9/10 1873 days 0%
Zdenda Barvinek 9/10 1919 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.