Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lumsden Information Centre
Valid Reviews
76 Valid Reviews
The Lumsden Information Centre experience has a total of 81 reviews. There are 76 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 76 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
58% |
| 9/10 | 18 |
|
24% |
| 8/10 | 6 |
|
8% |
| 7/10 | 5 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
91.18% Average
The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
95.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rey | 10/10 | 46 days | 100% |
| Teesh K | 10/10 | 76 days | 99% |
| Rebecca | 10/10 | 76 days | 99% |
| Sandy | 10/10 | 199 days | 94% |
| Kate in NZ | 10/10 | 199 days | 94% |
| Ricardo | 10/10 | 321 days | 83% |
| Marianna | 10/10 | 350 days | 80% |
| Jane Lawrence | 9/10 | 350 days | 80% |
| Linda | 8/10 | 350 days | 76% |
| Niven | 10/10 | 350 days | 80% |
| Lee | 10/10 | 381 days | 76% |
| Dan | 10/10 | 381 days | 76% |
| Katie | 9/10 | 412 days | 72% |
| GM | 7/10 | 412 days | 66% |
| Devin | 10/10 | 442 days | 68% |
| Anni Heltti | 10/10 | 464 days | 37% |
| Javier.G | 10/10 | 473 days | 63% |
| Tania Baird | 9/10 | 503 days | 59% |
| Keith & Kay Finlayson | 10/10 | 534 days | 53% |
| braddo | 10/10 | 534 days | 53% |
| Meri | 10/10 | 565 days | 48% |
| Jhade | 10/10 | 565 days | 48% |
| Felix | 10/10 | 656 days | 33% |
| OA | 10/10 | 687 days | 29% |
| Kathryn Torkington | 1/10 | 687 days | 20% |
| Brice | 7/10 | 687 days | 26% |
| QueeenBeee | 10/10 | 715 days | 25% |
| Megan Belanger | 10/10 | 715 days | 25% |
| Franz | 10/10 | 746 days | 22% |
| Inna | 10/10 | 746 days | 22% |
| Ashton | 9/10 | 746 days | 22% |
| Boris Clémençon | 10/10 | 746 days | 22% |
| JT | 10/10 | 746 days | 22% |
| Phil | 10/10 | 777 days | 18% |
| Marilli | 10/10 | 777 days | 18% |
| Thatdudejosh | 10/10 | 807 days | 15% |
| Indy | 10/10 | 807 days | 15% |
| Karo | 10/10 | 807 days | 15% |
| Jonas R. | 10/10 | 838 days | 12% |
| Joseph | 8/10 | 960 days | 4% |
| Florian | 10/10 | 1021 days | 2% |
| Sarah | 8/10 | 1021 days | 2% |
| Jayling | 10/10 | 1052 days | 2% |
| Laura | 9/10 | 1080 days | 2% |
| Clobby | 8/10 | 1080 days | 1% |
| Katharina Pisarew | 9/10 | 1086 days | -1% |
| Luis Vigil Vidal | 10/10 | 1094 days | -1% |
| Dennis Hesse | 10/10 | 1098 days | 2% |
| Tori De | 1/10 | 1111 days | 0% |
| Marketa Weisserová | 10/10 | 1124 days | 1% |
| Yanzhi Cheng | 10/10 | 1186 days | 1% |
| Joe Trigg | 9/10 | 1190 days | 1% |
| Jenny Jaye | 10/10 | 1206 days | 1% |
| Victoria Smith | 10/10 | 1257 days | 1% |
| Poppy Ritchie | 10/10 | 1286 days | 1% |
| Judy Aspinall | 9/10 | 1371 days | 1% |
| Rosanna Leeming | 7/10 | 1432 days | 0% |
| Matt Downey | 7/10 | 1443 days | 0% |
| Frankie Winsor | 9/10 | 1459 days | 1% |
| Lisa Al Agam | 10/10 | 1471 days | 1% |
| Thomas Jan Geelen | 6/10 | 1485 days | 0% |
| Audrey Zarlenga | 10/10 | 1516 days | 1% |
| Theo Mallais | 10/10 | 1558 days | 1% |
| Puneet Mishra | 10/10 | 1561 days | 1% |
| Derek Drost | 7/10 | 1572 days | 0% |
| Simon Liehout | 9/10 | 1598 days | 1% |
| Debbie | 9/10 | 1598 days | 1% |
| Philippa Buchanan | 9/10 | 1653 days | 0% |
| Rita Ashby | 8/10 | 1690 days | 0% |
| Connie Hopper | 9/10 | 1732 days | 0% |
| Tatiana Rochereau | 9/10 | 1741 days | 0% |
| Andre Evers | 9/10 | 1744 days | 0% |
| David Elliott | 8/10 | 1751 days | 0% |
| Goldfinger | 9/10 | 1782 days | 0% |
| Bernadette Arnet | 9/10 | 1788 days | 0% |
| Zdenda Barvinek | 9/10 | 1834 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
95%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.