Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

62 Valid Reviews

The Lumsden Information Centre experience has a total of 65 reviews. There are 62 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 62 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 62 valid reviews:

Rating Count Percentage
10/10 34
55%
9/10 16
26%
8/10 5
8%
7/10 4
6%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

90.32% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 90.32% and is based on 62 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

93.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Devin 10/10 35 days 99.81 100%
Anni Heltti 10/10 57 days true 99.49 100%
Javier.G 10/10 66 days 99.31 99%
Tania Baird 9/10 96 days 98.54 99%
Keith & Kay Finlayson 10/10 127 days 97.44 98%
braddo 10/10 127 days 97.44 98%
Meri 10/10 158 days 96.04 96%
Jhade 10/10 158 days 96.04 96%
Felix 10/10 249 days 90.18 90%
OA 10/10 280 days 87.58 87%
Kathryn Torkington 1/10 280 days 63.93 62%
Brice 7/10 280 days 79.69 79%
QueeenBeee 10/10 308 days 84.97 84%
Megan Belanger 10/10 308 days 84.97 84%
Franz 10/10 339 days 81.79 81%
Inna 10/10 339 days 81.79 81%
Ashton 9/10 339 days 81.79 81%
Boris Clémençon 10/10 339 days 81.79 81%
JT 10/10 339 days 81.79 81%
Phil 10/10 370 days 78.31 78%
Marilli 10/10 370 days 78.31 78%
Thatdudejosh 10/10 400 days 74.65 74%
Indy 10/10 400 days 74.65 74%
Karo 10/10 400 days 74.65 74%
Jonas R. 10/10 431 days 70.56 69%
Joseph 8/10 553 days 48.97 47%
Florian 10/10 614 days 41.66 39%
Sarah 8/10 614 days 39.58 37%
Jayling 10/10 645 days 37.09 34%
Laura 9/10 673 days 33.22 30%
Clobby 8/10 673 days 31.56 29%
Katharina Pisarew 9/10 679 days true 32.42 30%
Luis Vigil Vidal 10/10 687 days true 31.38 28%
Dennis Hesse 10/10 691 days 30.86 28%
Tori De 1/10 704 days 21.33 18%
Marketa Weisserová 10/10 717 days 27.64 25%
Yanzhi Cheng 10/10 779 days 20.82 17%
Joe Trigg 9/10 783 days 20.43 17%
Jenny Jaye 10/10 799 days 18.88 15%
Victoria Smith 10/10 850 days 14.51 11%
Poppy Ritchie 10/10 879 days 12.39 9%
Judy Aspinall 9/10 964 days 7.72 4%
Rosanna Leeming 7/10 1025 days 5.26 1%
Matt Downey 7/10 1036 days 5.05 1%
Frankie Winsor 9/10 1052 days 5.29 1%
Lisa Al Agam 10/10 1064 days 5.15 1%
Thomas Jan Geelen 6/10 1078 days 4.19 0%
Audrey Zarlenga 10/10 1109 days 4.97 1%
Theo Mallais 10/10 1151 days 4.89 1%
Puneet Mishra 10/10 1154 days 4.88 1%
Derek Drost 7/10 1165 days 4.43 0%
Simon Liehout 9/10 1191 days 4.81 1%
Debbie 9/10 1191 days 4.81 1%
Philippa Buchanan 9/10 1246 days 4.7 1%
Rita Ashby 8/10 1283 days 4.4 0%
Connie Hopper 9/10 1325 days 4.55 0%
Tatiana Rochereau 9/10 1334 days 4.53 0%
Andre Evers 9/10 1337 days 4.53 0%
David Elliott 8/10 1344 days 4.29 0%
Goldfinger 9/10 1375 days 4.45 0%
Bernadette Arnet 9/10 1381 days 4.44 0%
Zdenda Barvinek 9/10 1427 days 4.35 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.