Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

59 Valid Reviews

The Lumsden Information Centre experience has a total of 62 reviews. There are 59 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 59 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 59 valid reviews:

Rating Count Percentage
10/10 31
53%
9/10 16
27%
8/10 5
8%
7/10 4
7%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

89.83% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 89.83% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tania Baird 9/10 15 days 99.96 100%
Keith & Kay Finlayson 10/10 46 days 99.66 100%
braddo 10/10 46 days 99.66 100%
Meri 10/10 77 days 99.06 99%
Jhade 10/10 77 days 99.06 99%
Felix 10/10 168 days 95.53 95%
OA 10/10 199 days 93.72 93%
Kathryn Torkington 1/10 199 days 68.42 67%
Brice 7/10 199 days 85.29 85%
QueeenBeee 10/10 227 days 91.83 91%
Megan Belanger 10/10 227 days 91.83 91%
Franz 10/10 258 days 89.45 89%
Inna 10/10 258 days 89.45 89%
Ashton 9/10 258 days 89.45 89%
Boris Clémençon 10/10 258 days 89.45 89%
JT 10/10 258 days 89.45 89%
Phil 10/10 289 days 86.77 86%
Marilli 10/10 289 days 86.77 86%
Thatdudejosh 10/10 319 days 83.87 83%
Indy 10/10 319 days 83.87 83%
Karo 10/10 319 days 83.87 83%
Jonas R. 10/10 350 days 80.59 80%
Joseph 8/10 472 days 61.46 60%
Florian 10/10 533 days 54.98 53%
Sarah 8/10 533 days 52.23 50%
Jayling 10/10 564 days 49.68 47%
Laura 9/10 592 days 45.09 43%
Clobby 8/10 592 days 42.84 40%
Katharina Pisarew 9/10 598 days true 44.14 42%
Luis Vigil Vidal 10/10 606 days true 42.89 40%
Dennis Hesse 10/10 610 days 42.27 40%
Tori De 1/10 623 days 29.42 26%
Marketa Weisserová 10/10 636 days 38.39 36%
Yanzhi Cheng 10/10 698 days 29.98 27%
Joe Trigg 9/10 702 days 29.47 26%
Jenny Jaye 10/10 718 days 27.52 24%
Victoria Smith 10/10 769 days 21.84 18%
Poppy Ritchie 10/10 798 days 18.98 15%
Judy Aspinall 9/10 883 days 12.12 8%
Rosanna Leeming 7/10 944 days 7.84 4%
Matt Downey 7/10 955 days 7.38 3%
Frankie Winsor 9/10 971 days 7.44 3%
Lisa Al Agam 10/10 983 days 6.99 3%
Thomas Jan Geelen 6/10 997 days 5.41 1%
Audrey Zarlenga 10/10 1028 days 5.71 1%
Theo Mallais 10/10 1070 days 5.1 1%
Puneet Mishra 10/10 1073 days 5.08 1%
Derek Drost 7/10 1084 days 4.57 0%
Simon Liehout 9/10 1110 days 4.97 1%
Debbie 9/10 1110 days 4.97 1%
Philippa Buchanan 9/10 1165 days 4.88 0%
Rita Ashby 8/10 1202 days 4.58 0%
Connie Hopper 9/10 1244 days 4.74 0%
Tatiana Rochereau 9/10 1253 days 4.73 0%
Andre Evers 9/10 1256 days 4.72 0%
David Elliott 8/10 1263 days 4.48 0%
Goldfinger 9/10 1294 days 4.66 0%
Bernadette Arnet 9/10 1300 days 4.65 0%
Zdenda Barvinek 9/10 1346 days 4.57 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.