Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

45 Valid Reviews

The Lumsden Information Centre experience has a total of 48 reviews. There are 45 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 45 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 valid reviews:

Rating Count Percentage
10/10 21
47%
9/10 14
31%
8/10 5
11%
7/10 3
7%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
2%

89.78% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 89.78% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Franz 10/10 17 days 99.95 100%
Inna 10/10 17 days 99.95 100%
Phil 10/10 48 days 99.63 100%
Marilli 10/10 48 days 99.63 100%
Thatdudejosh 10/10 78 days 99.04 99%
Indy 10/10 78 days 99.04 99%
Karo 10/10 78 days 99.04 99%
Jonas R. 10/10 109 days 98.12 98%
Joseph 8/10 231 days 91.54 91%
Florian 10/10 292 days 86.49 86%
Sarah 8/10 292 days 86.49 86%
Jayling 10/10 323 days 83.47 83%
Laura 9/10 351 days 80.48 79%
Clobby 8/10 351 days 80.48 79%
Katharina Pisarew 9/10 357 days true 95.77 96%
Luis Vigil Vidal 10/10 365 days true 94.67 94%
Dennis Hesse 10/10 369 days 78.42 77%
Tori De 1/10 382 days 65.35 64%
Marketa Weisserová 10/10 395 days 75.28 74%
Yanzhi Cheng 10/10 457 days 66.91 65%
Joe Trigg 9/10 461 days 66.32 65%
Jenny Jaye 10/10 477 days 63.95 62%
Victoria Smith 10/10 528 days 55.82 54%
Poppy Ritchie 10/10 557 days 50.87 48%
Judy Aspinall 9/10 642 days 37.52 34%
Rosanna Leeming 7/10 703 days 29.35 26%
Matt Downey 7/10 714 days 28.0 24%
Frankie Winsor 9/10 730 days 26.11 22%
Lisa Al Agam 10/10 742 days 24.75 21%
Thomas Jan Geelen 6/10 756 days 23.21 19%
Audrey Zarlenga 10/10 787 days 20.03 16%
Theo Mallais 10/10 829 days 16.21 12%
Puneet Mishra 10/10 832 days 15.96 12%
Derek Drost 7/10 843 days 15.06 11%
Simon Liehout 9/10 869 days 13.09 9%
Debbie 9/10 869 days 13.09 9%
Philippa Buchanan 9/10 924 days 9.63 5%
Rita Ashby 8/10 961 days 7.85 3%
Connie Hopper 9/10 1003 days 6.34 1%
Tatiana Rochereau 9/10 1012 days 6.09 1%
Andre Evers 9/10 1015 days 6.01 1%
David Elliott 8/10 1022 days 5.84 1%
Goldfinger 9/10 1053 days 5.28 0%
Bernadette Arnet 9/10 1059 days 5.21 0%
Zdenda Barvinek 9/10 1105 days 4.99 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.