Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lumsden Information Centre
Valid Reviews
76 Valid Reviews
The Lumsden Information Centre experience has a total of 81 reviews. There are 76 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 76 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
58% |
| 9/10 | 18 |
|
24% |
| 8/10 | 6 |
|
8% |
| 7/10 | 5 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
91.18% Average
The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
95.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rey | 10/10 | 54 days | 100% |
| Teesh K | 10/10 | 84 days | 99% |
| Rebecca | 10/10 | 84 days | 99% |
| Sandy | 10/10 | 206 days | 93% |
| Kate in NZ | 10/10 | 206 days | 93% |
| Ricardo | 10/10 | 329 days | 83% |
| Marianna | 10/10 | 358 days | 79% |
| Jane Lawrence | 9/10 | 358 days | 79% |
| Linda | 8/10 | 358 days | 75% |
| Niven | 10/10 | 358 days | 79% |
| Lee | 10/10 | 389 days | 76% |
| Dan | 10/10 | 389 days | 76% |
| Katie | 9/10 | 420 days | 71% |
| GM | 7/10 | 420 days | 65% |
| Devin | 10/10 | 450 days | 67% |
| Anni Heltti | 10/10 | 472 days | 37% |
| Javier.G | 10/10 | 481 days | 62% |
| Tania Baird | 9/10 | 510 days | 58% |
| Keith & Kay Finlayson | 10/10 | 541 days | 52% |
| braddo | 10/10 | 541 days | 52% |
| Meri | 10/10 | 572 days | 47% |
| Jhade | 10/10 | 572 days | 47% |
| Felix | 10/10 | 664 days | 32% |
| OA | 10/10 | 695 days | 28% |
| Kathryn Torkington | 1/10 | 695 days | 19% |
| Brice | 7/10 | 695 days | 25% |
| QueeenBeee | 10/10 | 723 days | 24% |
| Megan Belanger | 10/10 | 723 days | 24% |
| Franz | 10/10 | 754 days | 21% |
| Inna | 10/10 | 754 days | 21% |
| Ashton | 9/10 | 754 days | 21% |
| Boris Clémençon | 10/10 | 754 days | 21% |
| JT | 10/10 | 754 days | 21% |
| Phil | 10/10 | 785 days | 17% |
| Marilli | 10/10 | 785 days | 17% |
| Thatdudejosh | 10/10 | 815 days | 14% |
| Indy | 10/10 | 815 days | 14% |
| Karo | 10/10 | 815 days | 14% |
| Jonas R. | 10/10 | 846 days | 12% |
| Joseph | 8/10 | 967 days | 4% |
| Florian | 10/10 | 1029 days | 2% |
| Sarah | 8/10 | 1029 days | 2% |
| Jayling | 10/10 | 1060 days | 2% |
| Laura | 9/10 | 1087 days | 2% |
| Clobby | 8/10 | 1088 days | 1% |
| Katharina Pisarew | 9/10 | 1094 days | -1% |
| Luis Vigil Vidal | 10/10 | 1102 days | -1% |
| Dennis Hesse | 10/10 | 1106 days | 2% |
| Tori De | 1/10 | 1119 days | 0% |
| Marketa Weisserová | 10/10 | 1132 days | 1% |
| Yanzhi Cheng | 10/10 | 1194 days | 1% |
| Joe Trigg | 9/10 | 1198 days | 1% |
| Jenny Jaye | 10/10 | 1214 days | 1% |
| Victoria Smith | 10/10 | 1264 days | 1% |
| Poppy Ritchie | 10/10 | 1293 days | 1% |
| Judy Aspinall | 9/10 | 1378 days | 1% |
| Rosanna Leeming | 7/10 | 1440 days | 0% |
| Matt Downey | 7/10 | 1451 days | 0% |
| Frankie Winsor | 9/10 | 1467 days | 1% |
| Lisa Al Agam | 10/10 | 1479 days | 1% |
| Thomas Jan Geelen | 6/10 | 1493 days | 0% |
| Audrey Zarlenga | 10/10 | 1524 days | 1% |
| Theo Mallais | 10/10 | 1566 days | 1% |
| Puneet Mishra | 10/10 | 1569 days | 1% |
| Derek Drost | 7/10 | 1580 days | 0% |
| Simon Liehout | 9/10 | 1605 days | 1% |
| Debbie | 9/10 | 1605 days | 1% |
| Philippa Buchanan | 9/10 | 1660 days | 0% |
| Rita Ashby | 8/10 | 1697 days | 0% |
| Connie Hopper | 9/10 | 1739 days | 0% |
| Tatiana Rochereau | 9/10 | 1748 days | 0% |
| Andre Evers | 9/10 | 1751 days | 0% |
| David Elliott | 8/10 | 1758 days | 0% |
| Goldfinger | 9/10 | 1789 days | 0% |
| Bernadette Arnet | 9/10 | 1796 days | 0% |
| Zdenda Barvinek | 9/10 | 1842 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
95%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.