Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

70 Valid Reviews

The Lumsden Information Centre experience has a total of 74 reviews. There are 70 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 70 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 70 valid reviews:

Rating Count Percentage
10/10 38
54%
9/10 18
26%
8/10 6
9%
7/10 5
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

90.43% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 90.43% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

93.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ricardo 10/10 94 days 98.6 100%
Marianna 10/10 123 days 97.6 99%
Jane Lawrence 9/10 123 days 97.6 99%
Linda 8/10 123 days 92.72 94%
Lee 10/10 154 days 96.24 98%
Dan 10/10 154 days 96.24 98%
Katie 9/10 185 days 94.58 96%
GM 7/10 185 days 86.06 87%
Devin 10/10 215 days 92.68 94%
Anni Heltti 10/10 237 days true 91.1 92%
Javier.G 10/10 246 days 90.41 91%
Tania Baird 9/10 276 days 87.93 89%
Keith & Kay Finlayson 10/10 307 days 85.07 86%
braddo 10/10 307 days 85.07 86%
Meri 10/10 338 days 81.9 82%
Jhade 10/10 338 days 81.9 82%
Felix 10/10 429 days 70.84 71%
OA 10/10 460 days 66.47 66%
Kathryn Torkington 1/10 460 days 48.52 47%
Brice 7/10 460 days 60.49 60%
QueeenBeee 10/10 488 days 62.26 62%
Megan Belanger 10/10 488 days 62.26 62%
Franz 10/10 519 days 57.32 56%
Inna 10/10 519 days 57.32 56%
Ashton 9/10 519 days 57.32 56%
Boris Clémençon 10/10 519 days 57.32 56%
JT 10/10 519 days 57.32 56%
Phil 10/10 550 days 52.07 51%
Marilli 10/10 550 days 52.07 51%
Thatdudejosh 10/10 580 days 47.03 46%
Indy 10/10 580 days 47.03 46%
Karo 10/10 580 days 47.03 46%
Jonas R. 10/10 611 days 42.12 40%
Joseph 8/10 733 days 24.48 22%
Florian 10/10 794 days 19.36 16%
Sarah 8/10 794 days 18.39 15%
Jayling 10/10 825 days 16.55 13%
Laura 9/10 853 days 14.28 11%
Clobby 8/10 853 days 13.57 10%
Katharina Pisarew 9/10 859 days true 13.83 10%
Luis Vigil Vidal 10/10 867 days true 13.24 10%
Dennis Hesse 10/10 871 days 12.95 10%
Tori De 1/10 884 days 8.8 5%
Marketa Weisserová 10/10 897 days 11.21 8%
Yanzhi Cheng 10/10 959 days 7.93 4%
Joe Trigg 9/10 963 days 7.76 4%
Jenny Jaye 10/10 979 days 7.13 3%
Victoria Smith 10/10 1030 days 5.67 2%
Poppy Ritchie 10/10 1059 days 5.21 1%
Judy Aspinall 9/10 1144 days 4.9 1%
Rosanna Leeming 7/10 1205 days 4.35 0%
Matt Downey 7/10 1216 days 4.33 0%
Frankie Winsor 9/10 1232 days 4.73 1%
Lisa Al Agam 10/10 1244 days 4.71 1%
Thomas Jan Geelen 6/10 1258 days 3.89 0%
Audrey Zarlenga 10/10 1289 days 4.62 1%
Theo Mallais 10/10 1331 days 4.54 1%
Puneet Mishra 10/10 1334 days 4.53 1%
Derek Drost 7/10 1345 days 4.1 0%
Simon Liehout 9/10 1371 days 4.46 1%
Debbie 9/10 1371 days 4.46 1%
Philippa Buchanan 9/10 1426 days 4.35 0%
Rita Ashby 8/10 1463 days 4.07 0%
Connie Hopper 9/10 1505 days 4.2 0%
Tatiana Rochereau 9/10 1514 days 4.18 0%
Andre Evers 9/10 1517 days 4.17 0%
David Elliott 8/10 1524 days 3.95 0%
Goldfinger 9/10 1555 days 4.1 0%
Bernadette Arnet 9/10 1561 days 4.09 0%
Zdenda Barvinek 9/10 1607 days 4.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.