Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lumsden Information Centre
Valid Reviews
72 Valid Reviews
The Lumsden Information Centre experience has a total of 76 reviews. There are 72 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 72 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
56% |
| 9/10 | 18 |
|
25% |
| 8/10 | 6 |
|
8% |
| 7/10 | 5 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
90.69% Average
The raw data average (mean) for all the Lumsden Information Centre valid reviews is 90.69% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
94.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Sandy | 10/10 | 122 days | 97.64 | 100% | |
| Kate in NZ | 10/10 | 122 days | 97.64 | 100% | |
| Ricardo | 10/10 | 244 days | 90.57 | 92% | |
| Marianna | 10/10 | 273 days | 88.19 | 90% | |
| Jane Lawrence | 9/10 | 273 days | 88.19 | 90% | |
| Linda | 8/10 | 273 days | 83.78 | 85% | |
| Lee | 10/10 | 304 days | 85.36 | 87% | |
| Dan | 10/10 | 304 days | 85.36 | 87% | |
| Katie | 9/10 | 335 days | 82.22 | 84% | |
| GM | 7/10 | 335 days | 74.82 | 76% | |
| Devin | 10/10 | 365 days | 78.89 | 80% | |
| Anni Heltti | 10/10 | 387 days |  |
76.27 | 77% |
| Javier.G | 10/10 | 396 days | 75.15 | 76% | |
| Tania Baird | 9/10 | 426 days | 71.24 | 72% | |
| Keith & Kay Finlayson | 10/10 | 457 days | 66.91 | 67% | |
| braddo | 10/10 | 457 days | 66.91 | 67% | |
| Meri | 10/10 | 488 days | 62.26 | 62% | |
| Jhade | 10/10 | 488 days | 62.26 | 62% | |
| Felix | 10/10 | 579 days | 47.19 | 46% | |
| OA | 10/10 | 610 days | 42.27 | 41% | |
| Kathryn Torkington | 1/10 | 610 days | 30.86 | 29% | |
| Brice | 7/10 | 610 days | 38.47 | 37% | |
| QueeenBeee | 10/10 | 638 days | 38.09 | 37% | |
| Megan Belanger | 10/10 | 638 days | 38.09 | 37% | |
| Franz | 10/10 | 669 days | 33.76 | 32% | |
| Inna | 10/10 | 669 days | 33.76 | 32% | |
| Ashton | 9/10 | 669 days | 33.76 | 32% | |
| Boris Clémençon | 10/10 | 669 days | 33.76 | 32% | |
| JT | 10/10 | 669 days | 33.76 | 32% | |
| Phil | 10/10 | 700 days | 29.72 | 28% | |
| Marilli | 10/10 | 700 days | 29.72 | 28% | |
| Thatdudejosh | 10/10 | 730 days | 26.11 | 24% | |
| Indy | 10/10 | 730 days | 26.11 | 24% | |
| Karo | 10/10 | 730 days | 26.11 | 24% | |
| Jonas R. | 10/10 | 761 days | 22.68 | 20% | |
| Joseph | 8/10 | 883 days | 11.52 | 8% | |
| Florian | 10/10 | 944 days | 8.61 | 5% | |
| Sarah | 8/10 | 944 days | 8.18 | 5% | |
| Jayling | 10/10 | 975 days | 7.28 | 4% | |
| Laura | 9/10 | 1003 days | 6.34 | 3% | |
| Clobby | 8/10 | 1003 days | 6.02 | 3% | |
| Katharina Pisarew | 9/10 | 1009 days | |
6.17 | 3% |
| Luis Vigil Vidal | 10/10 | 1017 days | |
5.96 | 2% |
| Dennis Hesse | 10/10 | 1021 days | 5.87 | 2% | |
| Tori De | 1/10 | 1034 days | 4.08 | 0% | |
| Marketa Weisserová | 10/10 | 1047 days | 5.37 | 2% | |
| Yanzhi Cheng | 10/10 | 1109 days | 4.97 | 1% | |
| Joe Trigg | 9/10 | 1113 days | 4.96 | 1% | |
| Jenny Jaye | 10/10 | 1129 days | 4.93 | 1% | |
| Victoria Smith | 10/10 | 1180 days | 4.83 | 1% | |
| Poppy Ritchie | 10/10 | 1209 days | 4.78 | 1% | |
| Judy Aspinall | 9/10 | 1294 days | 4.61 | 1% | |
| Rosanna Leeming | 7/10 | 1355 days | 4.09 | 0% | |
| Matt Downey | 7/10 | 1366 days | 4.07 | 0% | |
| Frankie Winsor | 9/10 | 1382 days | 4.44 | 1% | |
| Lisa Al Agam | 10/10 | 1394 days | 4.41 | 1% | |
| Thomas Jan Geelen | 6/10 | 1408 days | 3.64 | 0% | |
| Audrey Zarlenga | 10/10 | 1439 days | 4.33 | 1% | |
| Theo Mallais | 10/10 | 1481 days | 4.24 | 1% | |
| Puneet Mishra | 10/10 | 1484 days | 4.24 | 1% | |
| Derek Drost | 7/10 | 1495 days | 3.84 | 0% | |
| Simon Liehout | 9/10 | 1521 days | 4.17 | 1% | |
| Debbie | 9/10 | 1521 days | 4.17 | 1% | |
| Philippa Buchanan | 9/10 | 1576 days | 4.06 | 0% | |
| Rita Ashby | 8/10 | 1613 days | 3.79 | 0% | |
| Connie Hopper | 9/10 | 1655 days | 3.9 | 0% | |
| Tatiana Rochereau | 9/10 | 1664 days | 3.89 | 0% | |
| Andre Evers | 9/10 | 1667 days | 3.88 | 0% | |
| David Elliott | 8/10 | 1674 days | 3.67 | 0% | |
| Goldfinger | 9/10 | 1705 days | 3.81 | 0% | |
| Bernadette Arnet | 9/10 | 1711 days | 3.79 | 0% | |
| Zdenda Barvinek | 9/10 | 1757 days | 3.7 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
94%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.