Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

76 Valid Reviews

The Lumsden Information Centre experience has a total of 81 reviews. There are 76 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 76 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 valid reviews:

Rating Count Percentage
10/10 44
58%
9/10 18
24%
8/10 6
8%
7/10 5
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

91.18% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 91.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

95.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rey 10/10 54 days 100%
Teesh K 10/10 84 days 99%
Rebecca 10/10 84 days 99%
Sandy 10/10 206 days 93%
Kate in NZ 10/10 206 days 93%
Ricardo 10/10 329 days 83%
Marianna 10/10 358 days 79%
Jane Lawrence 9/10 358 days 79%
Linda 8/10 358 days 75%
Niven 10/10 358 days 79%
Lee 10/10 389 days 76%
Dan 10/10 389 days 76%
Katie 9/10 420 days 71%
GM 7/10 420 days 65%
Devin 10/10 450 days 67%
Anni Heltti 10/10 472 days 37%
Javier.G 10/10 481 days 62%
Tania Baird 9/10 510 days 58%
Keith & Kay Finlayson 10/10 541 days 52%
braddo 10/10 541 days 52%
Meri 10/10 572 days 47%
Jhade 10/10 572 days 47%
Felix 10/10 664 days 32%
OA 10/10 695 days 28%
Kathryn Torkington 1/10 695 days 19%
Brice 7/10 695 days 25%
QueeenBeee 10/10 723 days 24%
Megan Belanger 10/10 723 days 24%
Franz 10/10 754 days 21%
Inna 10/10 754 days 21%
Ashton 9/10 754 days 21%
Boris Clémençon 10/10 754 days 21%
JT 10/10 754 days 21%
Phil 10/10 785 days 17%
Marilli 10/10 785 days 17%
Thatdudejosh 10/10 815 days 14%
Indy 10/10 815 days 14%
Karo 10/10 815 days 14%
Jonas R. 10/10 846 days 12%
Joseph 8/10 967 days 4%
Florian 10/10 1029 days 2%
Sarah 8/10 1029 days 2%
Jayling 10/10 1060 days 2%
Laura 9/10 1087 days 2%
Clobby 8/10 1088 days 1%
Katharina Pisarew 9/10 1094 days -1%
Luis Vigil Vidal 10/10 1102 days -1%
Dennis Hesse 10/10 1106 days 2%
Tori De 1/10 1119 days 0%
Marketa Weisserová 10/10 1132 days 1%
Yanzhi Cheng 10/10 1194 days 1%
Joe Trigg 9/10 1198 days 1%
Jenny Jaye 10/10 1214 days 1%
Victoria Smith 10/10 1264 days 1%
Poppy Ritchie 10/10 1293 days 1%
Judy Aspinall 9/10 1378 days 1%
Rosanna Leeming 7/10 1440 days 0%
Matt Downey 7/10 1451 days 0%
Frankie Winsor 9/10 1467 days 1%
Lisa Al Agam 10/10 1479 days 1%
Thomas Jan Geelen 6/10 1493 days 0%
Audrey Zarlenga 10/10 1524 days 1%
Theo Mallais 10/10 1566 days 1%
Puneet Mishra 10/10 1569 days 1%
Derek Drost 7/10 1580 days 0%
Simon Liehout 9/10 1605 days 1%
Debbie 9/10 1605 days 1%
Philippa Buchanan 9/10 1660 days 0%
Rita Ashby 8/10 1697 days 0%
Connie Hopper 9/10 1739 days 0%
Tatiana Rochereau 9/10 1748 days 0%
Andre Evers 9/10 1751 days 0%
David Elliott 8/10 1758 days 0%
Goldfinger 9/10 1789 days 0%
Bernadette Arnet 9/10 1796 days 0%
Zdenda Barvinek 9/10 1842 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.