Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mt Lees Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mt Lees Reserve

Valid Reviews

20 Valid Reviews

The Mt Lees Reserve experience has a total of 23 reviews. There are 20 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 20 valid reviews:

Rating Count Percentage
10/10 12
60%
9/10 5
25%
8/10 2
10%
7/10 0
0%
6/10 0
0%
5/10 1
5%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.00% Average

The raw data average (mean) for all the Mt Lees Reserve valid reviews is 93.00% and is based on 20 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

96.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Time Out 9/10 34 days 99.82 100%
Just a guy 9/10 156 days 96.14 96%
Luco 10/10 216 days 92.61 93%
Laura 10/10 277 days 87.84 88%
Martin F. 10/10 277 days 87.84 88%
Stefan&Kristin 10/10 277 days 87.84 88%
Katherine Ong 10/10 308 days 84.97 85%
angelika19 9/10 308 days 84.97 85%
Richard and Anne Amphlett 10/10 308 days 84.97 85%
Derek 10/10 400 days 74.65 74%
Kate 10/10 461 days 66.32 65%
Lisa 10/10 491 days 61.8 61%
Kyle 10/10 550 days 52.07 51%
Marion & Leonie 10/10 550 days 52.07 51%
Zoe M 9/10 581 days 46.87 45%
Bex & Jake 10/10 826 days 16.47 14%
Laurentius Bijsmans 9/10 1230 days 4.74 1%
Phan and Anita 8/10 1309 days 4.35 1%
Dennis Schwarz 5/10 1566 days 3.3 0%
Ali W 8/10 1617 days 3.78 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mt Lees Reserve does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

97%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.