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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.65%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2907 days 100%
Eva Cordemeyer 8/10 3146 days 82%
Pete Martin 10/10 3403 days 66%
Sam Wolfe 9/10 3413 days 65%
Benedikt Lorenz 8/10 3434 days 63%
Sheila Webb 10/10 3434 days 64%
Thomas Klinting 8/10 3438 days 62%
Felix Koehler 7/10 3442 days 59%
Simon Barber 5/10 3442 days 48%
Antoine 7/10 3466 days 57%
Tom Rogers 10/10 3486 days 60%
Tim 7/10 3490 days 56%
Jendrik 6/10 3490 days 52%
Josh Bird 6/10 3492 days 52%
Alonso 7/10 3492 days 56%
Andres Gonzalez 9/10 3510 days 58%
Steven Chong 9/10 3513 days 58%
Johannes Wassner 10/10 3734 days 43%
Volker Stroenisch 5/10 3745 days 32%
Mette Elholm 8/10 3745 days 42%
Sam Fenton-Elston 5/10 3746 days 32%
Math Meyer 5/10 3747 days 32%
Marie Bocquier 9/10 3747 days 42%
S Black 7/10 3753 days 39%
Stephan Kirchenbaur 7/10 3754 days 39%
Clara Guinard 6/10 3756 days 36%
Lilith Hirt 4/10 3758 days 27%
Calum Penn 10/10 3759 days 42%
Nancy Logan 7/10 3763 days 38%
Talissa Missiato 10/10 3765 days 41%
Annalies Beard 7/10 3769 days 38%
Dawn Howard 7/10 3776 days 38%
Melanie Kronbichler 10/10 3789 days 40%
Veronique Kaplan 2/10 3792 days 18%
Stula Vladimir 10/10 3794 days 39%
Florian Mueller 9/10 3804 days 38%
Pekka and Jonna 5/10 3809 days 29%
Eline Meijer 8/10 3831 days 36%
Henri 6/10 3831 days 32%
Elodie 6/10 3838 days 31%
Mette and Jesper 6/10 3840 days 31%
Elsa Caniato 6/10 3850 days 30%
Ahmed Mohsen Aly 10/10 3879 days 33%
Christian Maruhn 10/10 3911 days 31%
Alex 5/10 4143 days 12%
R J Pearson 7/10 4160 days 13%
Marion and Ralf 9/10 4215 days 10%
Richard 9/10 4368 days 0%
Julia Schabenberger 3/10 4458 days 18%
Lola 4/10 4458 days 22%
Laura 3/10 4458 days 18%
Janek Belcher 4/10 4467 days 22%
Laura 10/10 4473 days 34%
Andreas Schindler 8/10 4473 days 33%
Herman Schulz 7/10 4492 days 32%
Tobias Thull 6/10 4493 days 29%
van Linda Werner 8/10 4496 days 33%
Aurelien Noailly 5/10 4498 days 26%
Sarah 4/10 4498 days 22%
Steven Lotrian 9/10 4504 days 34%
Emeline Brocard 9/10 4504 days 34%
Philip Donachie 10/10 4506 days 34%
Luisa Bach 10/10 4506 days 34%
Benedict Seite 8/10 4532 days 33%
Valerio Penita 8/10 4532 days 33%
Piotr Jurkowski 8/10 4534 days 33%
Roland Beer 7/10 4537 days 32%
Alexia Greasbaum 9/10 4537 days 34%
Bet 8/10 4548 days 33%
Anja 9/10 4556 days 34%
Peter elsleysams 9/10 4556 days 34%
Memain 6/10 4821 days 29%
Konza 7/10 4822 days 32%
Elodie and jo 6/10 4878 days 29%
Andre and Marina 9/10 4888 days 34%
Hanneke P 6/10 4914 days 29%
Harmer de Boer 8/10 4930 days 33%
Tony Hines 7/10 4931 days 32%
Brigitte 8/10 4933 days 33%
Terry Coles 7/10 4945 days 32%
Claudia Mueller 10/10 4950 days 34%
Presot 9/10 4950 days 34%
Faassen 6/10 4953 days 29%
Eric and Jen Popma 8/10 4955 days 33%
Moss 10/10 5205 days 34%
Heiner Reinecke 8/10 5212 days 33%
Frank Claassen 8/10 5216 days 33%
A Ormsby 10/10 5217 days 34%
Fritschi 8/10 5222 days 33%
Melanie Friessen 1/10 5222 days 13%
Daniel & Manuela 2/10 5226 days 15%
Melinda Moir 1/10 5226 days 13%
Mats Harstedt 8/10 5229 days 33%
Geoffrey Kuppens 6/10 5229 days 29%
Lotte Zwail 6/10 5229 days 29%
Carolin Haas 8/10 5230 days 33%
Christian & Julia 7/10 5230 days 32%
Mike & Suzann 10/10 5231 days 34%
Frans 8/10 5232 days 33%
Jansen 4/10 5232 days 22%
Kolen 7/10 5232 days 32%
Briulier 8/10 5233 days 33%
Rick & Suus 8/10 5233 days 33%
Jim Addicott 10/10 5233 days 34%
Rachel 7/10 5234 days 32%
Verne Heath 8/10 5234 days 33%
Astrid Boon 7/10 5234 days 32%
Christina 3/10 5235 days 18%
Marilyn Mobley 9/10 5235 days 34%
Susie Christensen 7/10 5235 days 32%
Paul Weidenfeld 8/10 5236 days 33%
Langerak 8/10 5236 days 33%
Liz Stokes 7/10 5236 days 32%
Ole Klothrop 8/10 5243 days 33%
Samplonius 8/10 5244 days 33%
Cick Pouw 7/10 5248 days 32%
Kroepfl 9/10 5248 days 34%
Kurt Furuskar 9/10 5260 days 34%
Johan Kroese 5/10 5260 days 26%
Henriette Haugan 5/10 5262 days 26%
Asha 9/10 5280 days 34%
Steveuk21 6/10 5280 days 29%
kiwifrenchy 8/10 5280 days 33%
Peter Broosder 8/10 5310 days 33%
Marek Woznica 9/10 5318 days 34%
Nina Bille-Knudsen 9/10 5320 days 34%
Willem & Lilian 7/10 5320 days 32%
Jan & Marian 4/10 5323 days 22%
Oliver Graf 5/10 5325 days 26%
Benjamin Meier 3/10 5326 days 18%
Herman Plasman 8/10 5326 days 33%
Theresa 6/10 5327 days 29%
Remco te Lintum 8/10 5327 days 33%
Willi & Elke Breier 10/10 5328 days 34%
Elke & Charlotte 6/10 5331 days 29%
Mark de Boer 7/10 5331 days 32%
bdel1963 7/10 5525 days 32%
Claudia Naier 7/10 5564 days 32%
Andreas Blessing 9/10 5566 days 34%
Marianne Swauger 6/10 5569 days 29%
De Groot 8/10 5570 days 33%
Steve Waterhouse 8/10 5571 days 33%
Barry Digby 7/10 5573 days 32%
Michael Simmang 6/10 5574 days 29%
Tim 6/10 5576 days 29%
Rolf 6/10 5577 days 29%
Tina Baun 5/10 5578 days 26%
Leanne Shepherd 9/10 5578 days 34%
Monica 8/10 5582 days 33%
Jan Visser 6/10 5586 days 29%
Viola Rickert 9/10 5588 days 34%
Ursula Scherch 8/10 5590 days 33%
Sanne 7/10 5590 days 32%
Jan Vlasblom 8/10 5594 days 33%
Walter Peters 8/10 5598 days 33%
Anita Aleva 7/10 5598 days 32%
Claire Hoyland 10/10 5601 days 34%
Rob 5/10 5601 days 26%
Faucon 8/10 5601 days 33%
Julian Seizinger 7/10 5601 days 32%
Mike 8/10 5602 days 33%
Trevor Gibbins 8/10 5602 days 33%
David and Wendy Lucas 10/10 5603 days 34%
David 8/10 5604 days 33%
Philipp Rau 6/10 5605 days 29%
Georg Hofer 4/10 5607 days 22%
G R Vangerven 7/10 5607 days 32%
Jarob Brezigar 9/10 5607 days 34%
Daniel Lang 7/10 5607 days 32%
Lili 8/10 5607 days 33%
Jean-Paul Le Clair 6/10 5608 days 29%
John Allen 8/10 5609 days 33%
Fabi & Sabi 1/10 5609 days 13%
Katherine Bernsdorf 6/10 5610 days 29%
Daniel Fischer 5/10 5612 days 26%
Bekema 7/10 5612 days 32%
Augelika Berugard 8/10 5613 days 33%
hendrik king 7/10 5645 days 32%
Rosey834 9/10 5676 days 34%
kempt 7/10 5890 days 32%
astridaus 5/10 5920 days 26%
hooperuk 10/10 5920 days 34%
Brian Bishop 9/10 5937 days 34%
Hans 6/10 5941 days 29%
George Lepple 8/10 5944 days 33%
Ed & Pat Mitchell 8/10 5959 days 33%
Heike Pless 10/10 5960 days 34%
Peter Koeck 5/10 5960 days 26%
Krause 4/10 5960 days 22%
Sue Bennett 8/10 5961 days 33%
Mieke Knoops 7/10 5961 days 32%
Jakob Pedersen 5/10 5961 days 26%
Vandeput 6/10 5965 days 29%
Mark 5/10 5970 days 26%
Martÿn Steenvoorden 6/10 5971 days 29%
Irene Turley 5/10 5974 days 26%
Arne van Schol 6/10 5975 days 29%
Susan 9/10 5975 days 34%
uleugel 8/10 5988 days 33%
Hailey & Fin 3/10 5991 days 18%
Beute Hjel 8/10 5995 days 33%
Kane Chain 6/10 5996 days 29%
Family van Hessem 7/10 5999 days 32%
Helen and Hans Walser 10/10 5999 days 34%
deanlaw 8/10 6024 days 33%
annett 8/10 6026 days 33%
keane 8/10 6026 days 33%
usigmund 3/10 6030 days 18%
nadinef 8/10 6033 days 33%
andres 3/10 6033 days 18%
jameswhite 7/10 6033 days 32%
aages 7/10 6034 days 32%
thomash 6/10 6035 days 29%
Arran J 7/10 6041 days 32%
Bill Nash 5/10 6045 days 26%
Frank de Voogd 8/10 6045 days 33%
Hanne Wichmann 10/10 6045 days 34%
Hans & Karin 7/10 6045 days 32%
Bue Verrept 8/10 6048 days 33%
Hans Hoff 10/10 6049 days 34%
Lisette X 8/10 6049 days 33%
Gaelle 8/10 6051 days 33%
Ulyate 8/10 6052 days 33%
Mille Winther 5/10 6052 days 26%
Hansjoerg Ehrmann 7/10 6052 days 32%
Anayara Diaz Torres 9/10 6052 days 34%
Jessica Clarisse 4/10 6053 days 22%
Jeanette Larsen 8/10 6053 days 33%
Serge Yken 3/10 6067 days 18%
barp 9/10 6102 days 34%
Evan 8/10 6102 days 33%
travelgeek 5/10 6132 days 26%
richardh 8/10 6166 days 33%
nickm 10/10 6240 days 34%
minniemags 10/10 6255 days 34%
AndyEngland 10/10 6273 days 34%
KatieR 5/10 6283 days 26%
straw64 3/10 6285 days 18%
Sally477 6/10 6286 days 29%
Ide 7/10 6286 days 32%
Olga 7/10 6286 days 32%
AliR 7/10 6301 days 32%
AmyBarrett 5/10 6301 days 26%
WiebkeS 8/10 6301 days 33%
Falk 8/10 6301 days 33%
DaveV 9/10 6301 days 34%
StefanieGermany 10/10 6302 days 34%
FiensG 8/10 6304 days 33%
Zeeman 8/10 6304 days 33%
Silhan 9/10 6305 days 34%
PBouwmessten 8/10 6305 days 33%
LucyPoland 8/10 6306 days 33%
Erik 7/10 6307 days 32%
Gill 9/10 6308 days 34%
Ian 10/10 6308 days 34%
Stefanie 6/10 6310 days 29%
PeteH1 8/10 6311 days 33%
Anneleen 8/10 6315 days 33%
FrankFlemming 6/10 6319 days 29%
Manfred 8/10 6321 days 33%
Ed 9/10 6321 days 34%
Kay 8/10 6328 days 33%
Krapels 5/10 6329 days 26%
AbigailB 6/10 6330 days 29%
AurelieD 10/10 6332 days 34%
Ian S 7/10 6334 days 32%
Lorna 10/10 6334 days 34%
Bruce 10/10 6335 days 34%
Annemarie 6/10 6335 days 29%
orianne 7/10 6342 days 32%
RasmusB 6/10 6342 days 29%
GrillGermany 7/10 6343 days 32%
Daniel 7/10 6344 days 32%
BauerGermany 7/10 6344 days 32%
Jessica 9/10 6349 days 34%
Bert 7/10 6349 days 32%
G Lart 10/10 6349 days 34%
Ulrike 6/10 6349 days 29%
Carolyn 2/10 6353 days 15%
Erik 7/10 6357 days 32%
Hove 8/10 6357 days 33%
Thierry 8/10 6357 days 33%
Sandra 6/10 6357 days 29%
Joachim 7/10 6357 days 32%
Zylstra 8/10 6365 days 33%
Spyfox 10/10 6391 days 34%
Sandra 8/10 6397 days 33%
Eveline 6/10 6398 days 29%
Lynne 8/10 6398 days 33%
Getkate 9/10 6406 days 34%
Elke 8/10 6406 days 33%
Kath 10/10 6462 days 34%
Charlotte 7/10 6495 days 32%
Talitia 8/10 6504 days 33%
Shannon 6/10 6533 days 29%
BexStar 3/10 6633 days 18%
Leanne Priestley 3/10 6656 days 18%
Amy Clark 9/10 6656 days 34%
Toby 8/10 6657 days 33%
AlanN316 10/10 6666 days 34%
Annette Hurst 9/10 6675 days 34%
Olaf Penn 7/10 6676 days 32%
Roger Repolusk 8/10 6682 days 33%
Nancy Dol 8/10 6682 days 33%
John Woodrow 9/10 6686 days 34%
Myrtille de Vries 9/10 6689 days 34%
Roman 7/10 6696 days 32%
ranker_851 8/10 6696 days 33%
Atara 8/10 6696 days 33%
Christoph&Isabell 7/10 6698 days 32%
Stephanie Noverraz 6/10 6705 days 29%
Laura 7/10 6721 days 32%
Hans Olthof 9/10 6728 days 34%
Gail 8/10 6731 days 33%
Hans 8/10 6761 days 33%
Valeria Barouch 6/10 6767 days 29%
Neil Cooke 9/10 6767 days 34%
Samuel Brejeon 9/10 6770 days 34%
Ole Weber 9/10 6774 days 34%
Glyn Jones 8/10 6775 days 33%
Anthony 7/10 6775 days 32%
Martina 8/10 6775 days 33%
Lara Gema Conde 8/10 6777 days 33%
ranker_46 7/10 6887 days 32%
Hans Knappmann 10/10 6887 days 34%
Andy Chapman 8/10 6887 days 33%
Lisbeth Johansson 4/10 6887 days 22%
JanKovar 8/10 7003 days 33%
ShoshanaAbrams 8/10 7006 days 33%
Elaine 6/10 7006 days 29%
Marcus 7/10 7013 days 32%
Jonas 5/10 7020 days 26%
Susan 8/10 7035 days 33%
Frederik 9/10 7039 days 34%
Delgroot 6/10 7043 days 29%
Mary 7/10 7050 days 32%
beesom 8/10 7051 days 33%
Jensen 8/10 7055 days 33%
Frauke 8/10 7057 days 33%
Fiona 7/10 7061 days 32%
Gordon 9/10 7062 days 34%
Rolf 7/10 7063 days 32%
Nicole 6/10 7063 days 29%
Bridget Mitchell 9/10 7074 days 34%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.20% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 116 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.17%
198 -2.18%
199 -2.19%
200 -2.20%
201 -2.22%
202 -2.23%
203 -2.24%
… …

Balancing Adjustment

5.29% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.