Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Waiomu Domain Beachfront Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Waiomu Domain Beachfront Reserve

Valid Reviews

40 Valid Reviews

The Waiomu Domain Beachfront Reserve experience has a total of 42 reviews. There are 40 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 40 valid reviews:

Rating Count Percentage
10/10 23
57%
9/10 12
30%
8/10 3
8%
7/10 0
0%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.25% Average

The raw data average (mean) for all the Waiomu Domain Beachfront Reserve valid reviews is 93.25% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stephane 10/10 40 days 100%
Joseph Dunn 9/10 40 days 99%
FRANDS 9/10 100 days 99%
Rya 10/10 283 days 95%
Valeria 9/10 283 days 94%
Mereti 5/10 283 days 72%
Catie 10/10 314 days 94%
Lucy 8/10 314 days 92%
Dillon 10/10 375 days 92%
Mayla 10/10 375 days 92%
Josie 10/10 406 days 90%
Tim 10/10 435 days 89%
Gerwin Witte 10/10 589 days 80%
andrea cameron 10/10 648 days 76%
Arie 8/10 648 days 74%
Linda 10/10 679 days 73%
Flo 9/10 710 days 70%
BerryD 9/10 800 days 62%
PRB 6/10 954 days 40%
Mike&Fe 10/10 985 days 44%
Sharlene 9/10 1044 days 38%
Alex 10/10 1409 days 13%
Vanessa 9/10 1409 days 13%
Roy Swan 10/10 1561 days 7%
Kate 9/10 1592 days 6%
Celeste 9/10 1715 days 4%
Kat Rolls & Debbie Hamill 10/10 1836 days 3%
Sophie 10/10 1836 days 3%
Soph 9/10 1896 days 3%
Dydee 10/10 2415 days 2%
Stefan Hohmann 8/10 2564 days 1%
Jo Dawson 10/10 2682 days 1%
Cyril Marques 9/10 2849 days 1%
Louise Duncan 10/10 2934 days 1%
Anke Steinwandel 10/10 2963 days 1%
Eric Pollard 10/10 2996 days 1%
Lyn Pobke 10/10 3065 days 0%
Jon Puttick 10/10 3172 days 0%
Christina Sperling 9/10 3267 days 0%
Zoe 10/10 3275 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Waiomu Domain Beachfront Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.